14th Seminannual Report
14th Seminannual Report
14th Seminannual Report
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April 2024
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Karl Racine
Monitor Courtney Caruso
Stephanie Yonekura
Deputy Monitor Christine Cole
Assistant Chief
Shunta Boston Dr. Ronnie Dunn
Chief Tammy
Melissa Giangrande Hooper (ret.)
Captain Scott
Charles R. See Sargeant (ret.)
Abby Wilhelm
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Table of Contents
I. Letter from the Monitor ...............................................................................................................1
II. Understanding this Report ...........................................................................................................3
III. Executive Summary......................................................................................................................6
IV. Complete Findings ..................................................................................................................... 13
1. Community Engagement and Building Trust ....................................................................... 13
Areas of Progress .............................................................................................................. 13
Challenges Ahead ............................................................................................................. 13
2. Community and Problem-Oriented Policing ....................................................................... 14
Areas of Progress .............................................................................................................. 14
Challenges Ahead ............................................................................................................. 14
3. Bias-Free Policing .............................................................................................................. 15
Areas of Progress .............................................................................................................. 15
Challenges Ahead ............................................................................................................. 15
4. Use of Force ...................................................................................................................... 16
Areas of Progress .............................................................................................................. 16
Challenges Ahead ............................................................................................................. 17
5. Crisis Intervention ............................................................................................................. 18
Areas of Progress .............................................................................................................. 18
Challenges Ahead ............................................................................................................. 19
6. Search and Seizure ............................................................................................................ 20
Areas of Progress .............................................................................................................. 20
Challenges Ahead ............................................................................................................. 20
7. Accountability ................................................................................................................... 22
Areas of Progress .............................................................................................................. 22
Challenges Ahead ............................................................................................................. 22
8. Transparency and Oversight .............................................................................................. 23
Areas of Progress .............................................................................................................. 23
Challenges Ahead ............................................................................................................. 24
9. Officer Assistance and Support .......................................................................................... 25
Areas of Progress .............................................................................................................. 25
Challenges Ahead ............................................................................................................. 26
10. Supervision ....................................................................................................................... 27
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This 14th Semiannual Report provides the Monitoring Team's view regarding the progress made during
the reporting period: June 2023—December 2023.
Before I begin, I want to share my observation that most of the men and women in uniform I have had
the privilege to work with have demonstrated a commitment to improve the manner in which residents
of Cleveland are policed. Indeed, union leaders with whom the Monitoring Team regularly meets, have
been reasonable and have indicated a willingness to work together towards achieving progress.
First, the reporting period was unfortunately marked by little progress. In fact, all ratings from the prior
reporting period remain the same with the exception of one downgrade. By any measure, this static
performance—akin to running in place—is insufficient. This is especially so given the urgency that the
Cleveland community understandably demands.
Second, the reporting period was marked by unwarranted delay and denial of access to documents and
databases that the Monitoring Team and Department of Justice (DOJ) need to fulfill their respective
responsibilities under the Consent Decree. The City Law Department first started rolling back the
Monitoring Team and DOJ’s data access in April 2023. Then, in December 2023, the City cited unfounded
reasons for suddenly ceasing all access to documents and databases that are plainly required by the
Consent Decree. It was not until Judge Solomon Oliver Jr. specifically ruled on the issue on March 7,
2024 that the Monitoring Team and the DOJ were able to continue their duties. These delays cost the
City and its taxpayers time, money, and progress in fulfilling the Consent Decree’s mandate that it police
in a constitutional manner.
I implore the City to fully cooperate with the Monitoring Team and DOJ. The alternative—delay and legal
squabbles—takes away from the work that needs to get done. For example, the City has cited numerous
grounds, including lack of resources, for delaying the production of documents and files to the
Community Police Commission (CPC). The Monitor is closely monitoring this issue to report on it in the
next Semiannual Report. How the City proceeds with its responsibilities relative to the CPC will
ultimately demonstrate whether it intends on continuing down a path of resisting or embracing
oversight.
Going forward, the Monitoring Team is preparing to conduct its first formal assessment of three (3)
distinct aspects of the Consent Decree: (1) crisis intervention, (2) search and seizure, and (3) use of
force. Completing these assessments in 2024 will require substantial resources and the full cooperation
of City leaders.
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The Consent Decree has been ongoing for nearly a decade. Simply put, this City can and should do much
better. The residents of Cleveland deserve no less.
Understandably, these words will be hard for certain leaders within the City to read and come to grips
with. However, the Monitoring Team—representing over 200 collective years of law enforcement,
government, and community engagement experience—has an obligation to report the facts as it sees
them.
Sincerely,
Karl Racine
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Partial Compliance: The City and/or CDP has made sufficient initial strides or sufficient partial
progress toward a material number of key components of the provision of the Consent Decree—
but has not achieved operational compliance. This includes instances where policies, processes,
protocols, trainings, systems, or the like exist on paper but do not exist or function in day-to-day
practice. It may capture a wide range of compliance states or performance, from the City or CDP
having taken only very limited steps toward operational compliance to being nearly in operational
compliance.
Operational Compliance: The City and/or CDP has made notable progress to technically comply
with the requirement and/or policy, process, procedure, protocol, training, system, or other
mechanism of the Consent Decree such that it is in existence or practice operationally—but has
not yet demonstrated, or has not yet been able to demonstrate, meaningful adherence to or
effective implementation, including across time, cases, and/or incidents. This includes instances
where a given reform is functioning but has not yet been shown, or an insufficient span of time or
volume of incidents have transpired, to be effectively implemented in a systemic manner.
General Compliance: The City and/or CDP has complied fully with the requirement and the
requirement has been demonstrated to be meaningfully adhered to and/or effectively
implemented across time, cases, and/or incidents. This includes instances where it can be shown
that the City or CDP has effectively complied with a requirement fully and systemically.
The same caveats that have previously applied to these summary categories remain applicable and are
thus repeated here verbatim. First, “Non-Compliance” or “Partial Compliance” do not automatically
mean that the City or CDP has not made good-faith efforts or commendable strides toward compliance.
It might, instead, signify that initial work has either not yet begun or reached a sufficiently critical point
where progress can be considered to have been made.
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3rd Semiannual Report at 9.
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Second, “Partial Compliance” requires more than taking some limited, initial steps toward compliance
with a requirement. It instead requires that the City or CDP have made “sufficient, material progress
toward compliance” that “has graduated from the stages of initial work to more well-developed and
advanced refinement of various reforms.”2
Third, these summary terms do not appear in the Consent Decree. The Monitoring Team employs them
in order to synthesize and summarize the report’s conclusions. Relatedly, compliance with individual
paragraphs of the Consent Decree is necessary for the larger, overall “Substantial and Effective
Compliance” with the whole of the Consent Decree, but it is not the same thing. Ultimately, “Substantial
and Effective Compliance” with the Consent Decree will be reached when “the City either has complied
with all material requirements of this Agreement or has achieved sustained and continuing
improvement in constitutional policing, as demonstrated pursuant to this Agreement’s outcome
measures,”3 “by a preponderance of the evidence.”4
Fourth, the charts within the appendix that summarize progress in each area also condense the
requirements of each paragraph rather than reprinting the entire Consent Decree in the context of this
report. Any imprecision or confusion created by these condensed or summarized requirements is
unintended and, in any event, can be cured with reference to the original language of the Consent
Decree itself.5 Furthermore, the appendix charts primarily cover paragraphs 14 through 340 of the
Consent Decree, but other paragraphs also contain requirements that the City must meet.6
Overall “compliance status” conclusions displayed in tables within the executive summary and the
appendix herein do not replace the more rigorous and comprehensive quantitative and qualitative
assessments of how CDP performs over time:
[T]he Monitoring Team bases its assessments on its current understandings, knowledge, and
information gained through ongoing work and discussion with CDP, the Parties, and other
stakeholders. The assessments are informal to the extent that not all of them are necessarily
informed by the type of exhaustive compliance and outcome measurements that are a critical
component of the Consent Decree—and the summary determinations do not take the place of
these more structured, systemic analyses. The intent is to provide a bottom-line sense of where
CDP is on the road to compliance. Ongoing, rigorous quantitative and qualitative assessments
will provide a more comprehensive picture as work under the Consent Decree proceeds.7
The descriptions of progress contained below should be considered as a synthesis or bottom-line
reporting of substantive discussions from each major Consent Decree area contained within this report.
An additional method for capturing progress is the creation, utilization, and accountability to the
Monitoring Plan, described in ¶ 369, which outlines the work to be done by the Parties within the year.
As is evidenced by the extensive and broad-reaching Consent Decree itself, the City of Cleveland’s
implementation of the Consent Decree and the many action items and projects it encompasses, is a
substantial task. Many areas of the Consent Decree require multiple reporting periods for the City to
achieve—and for the Monitoring Team to confirm and consequently report on—these major milestones.
Therefore, at times this Semiannual Report, as with previous Semiannual Reports, reprints content from
2
3rd Semiannual Report at 10.
3
Dkt. 413-1 ¶ 456 (emphasis added).
4
Id. at ¶ 397.
5
See Id.
6
See 3rd Semiannual Report at 10.
7
Id. at 11.
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prior Semiannual Reports in instances where there has not been enough material progress to warrant
an update. In such cases, the Monitoring Team is not citing to prior Semiannual Reports in the interest
of readability.
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Bias-Free Policing
Use of Force
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Crisis Intervention
With respect to crisis intervention, this year has been one of both
progress and change for the City, CDP, and the community-based
Mental Health Response Advisory Committee (MHRAC). The Health
Department worked with CDP to help MHRAC transition into the
role of a more permanent community partner. The City in turn has
demonstrated strong leadership in assisting CDP in making progress
towards compliance. This work has successfully moved CDP to a
position where a compliance assessment is scheduled for the first
half of 2024. Many of the requirements for compliance in this area
are already in place, but the challenge remains in continuing to
grow the consistency with which specialized CIT Officers respond to
crisis events.
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Accountability
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*** Paragraph 194 has been downgraded since the 13th Semiannual Report.
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The City has three (3) main challenges in this area of work. First, the
City must fill the critically-important position of Inspector General,
which has been vacant since early 2021. Second, the City must
improve the quality of its analysis of the treasure trove of data
available and report on those analyses internally and externally.
Analysis of the extensive data collected by the requirements of ¶
367 would be an important starting point. Finally, the City must
improve the ease of access to information required by ¶ 268. The
Monitoring Team is pleased to learn that command staff is using
data to inform operational and managerial decisions. Additionally,
the City reports that it intends to make data available publicly,
which the Monitoring Team applauds and is eager to see this put
into practice.
Regarding equipment and resources, the connection between the City and Public Safety Information
Technology (IT) sections seems strong and effective based on the City IT’s documented efforts to continue
to replace equipment and update technology to ensure an effective police agency.
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Furthermore, the City has adopted new strategies to tackle its long-term recruitment and retention crisis
but can do more to incentivize longer retention among its newest employees. Lastly, there has been too
little progress on employee assistance and performance systems, both of which are critical to providing
CDP employees with the support that they need to fulfill their responsibilities.
Supervision
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Community Engagement: CDP continues to demonstrate a commitment to earning trust, cooperation, and
respect from the community. Patrol officers and command staff attend monthly Ward meetings to hear
firsthand about community complaints and offer community members opportunities to participate in
Division-led programs (i.e., Citizens’ Police Academy, District Policing Committee meetings, and other
informal social gatherings with patrol officers around the community). These efforts are consistent with
efforts that the Monitoring Team has reported in previous Semiannual Reports.
CPC: During the reporting period, the CPC successfully allocated funding in the amount of one million
dollars across twenty-six (26) community groups to provide violence reduction programming in Cleveland.
The CPC has continued to sharpen the focus of its work groups to address areas of training, policy
development, equipment acquisition, and deployment. In the 13th Semiannual Report, the Monitoring
Team indicated that Commissioners must become more acquainted with the many laws which govern the
CPC’s work. While there is still much work to be done, the Monitoring Team has observed a concerted
effort on the part of CPC to seek to clarify its internal rules of operation and procedures, all while
maintaining regular contact with the community. For example, the Monitoring Team was pleased to learn
that the CPC met with the Chief of Police in December 2023 and the new Chief in March 2024. Should this
occur on a more routine basis, this will warrant a careful review and consideration of an upgrade for ¶ 16.
Additionally, the CPC met with the Community Police Review Board (CPRB) in February 2024 to identify
greater opportunities for collaboration and coordination. Ensuring that the Monitoring Team is kept
informed as to how the CPC and CPRB are working together to make improvements in CDP’s accountability
and transparency structures will be incredibly important to demonstrate progress towards complying with
¶ 17(d).
DPC: CDP has five (5) DPCs, operating within each District. DPCs are one of the essential ways CDP seeks
to communicate with and engage residents across Cleveland. Through a variety of avenues, i.e.
community service organizations, city safety groups (Fire Department, EMS), and other governmental
bodies, CDP attempts to inform residents about its work, its crime reduction success, and opportunities
for community involvement. CDP continues to build relationships with the Community Relationships
Board (CRB) and the CPC. During the reporting period, the CPC hosted the DPCs at one of its public full
commission meetings where DPCs from each district reported to the community on its work, services,
successes, and challenges within its district. We note that this presentation would have been more
effective had it been co-led with community.
Challenges Ahead
Community Engagement: There is no mechanism by which the City regularly informs the Monitoring Team
as to its community engagement efforts. The Monitoring Team is eager to learn about the strategies the
City is employing to engage members of Cleveland’s diverse communities. From the Monitoring Team’s
observations and independent engagement with the community, it appears that the City is successfully
reaching residents who already have a positive relationship with the law-enforcement community. The
City should also focus its energy on engaging community members who, heretofore, have had less than
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positive, or negative relationships with the police, and those residents who historically have not engaged
with law enforcement. The Monitoring Team suggests prioritizing proactive engagement with young
adults, persons under eighteen (18) years old, as well as persons who have previously been involved in
the criminal justice system. Partnering with social service agencies, recreational centers, job fairs and non-
traditional community organizations who serve lower income populations would result in deeper
engagement with the community.
CPC: The Commission continues to face internal divisions among its members. These divisions lead to
conflicts rendering the body, at times, unable to reach consensus on vital issues. Such divisions have
created barriers to building trust among some members and have continued to distract the CPC from its
important mission. The Commission continues to work on fulfilling its oversight for GPOs, policy review,
and other responsibilities. As stated in the 13th Semiannual Report, working together as a cohesive,
collaborative body must be the priority for the CPC in the next reporting period and will go a long way in
building trust with the community and the institutions it will interface with. We also note that the CPC is
now led by two (2) new co-Chairs and the commission appears to be less fractured than before. There
have been substantial discussions that occurred between the Parties in early 2024 related to CPC’s
document requests that have led to the creation of a CPC working group. However, because those
discussions occurred outside of the reporting period, those will be reported on in the next Semiannual
Report.
DPC: DPC meetings provide important opportunities for CDP to connect and build positive relationships
with community members who do not regularly engage with law-enforcement officials. While DPC
meetings are occurring regularly within each District, there is much work to be done to improve the quality
and inclusivity of those meetings consistent with ¶ 24. The Consent Decree requires that “the [CPC], CDP,
and [Community Relations Board] will develop a mechanism to recruit and expand the membership of the
[DPCs], each of which should include a representative cross-section of community members.” Diversifying
community participation will give CDP a broader understanding of the needs of Cleveland community
members.
In the 13th Semiannual Report, the Monitoring Team favorably noted that the City had sought technical
assistance from DOJ’s Office of Community Oriented Policing Services (COPS) to improve its CPOP efforts.
The Monitoring Team was pleased to learn that the City has continued to seek CPOP technical assistance,
both through partnering with the Collaborative Reform Initiative Technical Assistance Center (CRI-TAC)
and attending the 31st Problem-Oriented Policing Conference. The Monitoring Team is cautiously
optimistic that improvement in CPOP is near. These activities demonstrate that the City is listening to the
Monitoring Team’s constructive criticism and taking action. Taking initiative to learn about CPOP
principles is important and commendable. The Monitoring Team looks forward to being kept apprised of
how the City seeks to incorporate the lessons learned from these experiences.
Challenges Ahead
In the 13th Semiannual report, the Monitoring Team reported a downgrade in compliance for ¶ 30 due to
poor delivery of CPOP training that omitted significant portions of the curriculum approved by the
Monitoring Team. This compliance rating will remain until the Monitoring Team observes and the City
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delivers high-quality training consistent with the approved curriculum. Additionally, in order to move
towards operational compliance in ¶ 31 and ¶ 32, the City must provide evidence that it is maintaining
collaborative partnerships. The Monitoring Team stated in the 12th Semiannual Report and 13th
Semiannual Report that the City has not provided any description of how it has partnered or developed
relationships with community groups or leaders. In November, the City provided the Monitoring Team
with a list of meetings conducted by the CPOP Review Committee, but these did not demonstrate or
outline any CPOP-related strategies. For this reason, the Monitoring Team would re-emphasize in this 14th
Semiannual Report that the City must provide evidence of having promoted and relied on community
partnerships.
The City has also not progressed as it relates to ¶ 33 and ¶ 34. This lack of progress can be attributable to
the City’s 2022 CPOP Report falling short of Consent Decree requirements. To reach compliance, the City
needs to be responsive to comments and feedback provided by the DOJ and the Monitoring Team. The
Monitoring Team dedicated significant subject matter expertise, time, and—in turn—City resources, to
provide meaningful feedback that would help the City move forward. Unfortunately, that feedback was
only superficially addressed or ignored all together. The City’s updated CPOP Report drafts continue to be
deficient.
3. Bias-Free Policing
Areas of Progress
During this reporting period, the Monitoring Team received, reviewed, and observed CDP’s Session III in-
service training, which utilized integrated reality-based scenarios that included use of force, search and
seizure, and bias-free policing content. Two (2) members of the Monitoring Team observed two (2) of the
three (3) Session III in-service modules in December. Prior to attending the in-person training session,
officers were required to take an online training that included content on bias-free policing concepts.
During the in-person training, bias-free policing was properly contextualized within the framework of
procedural justice, with the trainer explicitly addressing principles like dignity and respect, voice,
transparency, and trustworthiness.
Challenges Ahead
Despite the inclusion of procedural justice principles in the training, the Monitoring Team observers noted
that participants struggled to recall these principles during scenario debriefings. It is recommended that
instructors consider employing a mnemonic device, like DRVTT (Dignity and Respect, Voice, Transparency,
and Trustworthiness), to aid officers in memorizing and better understanding these principles.
As highlighted in the 13th Semiannual Report, CDP collaborated with a contractor to develop in-service
Supervisory Leadership Training incorporating bias-free policing. This training was postponed and has not
yet been rescheduled to the Monitor’s knowledge. In early 2022, CDP conducted District Neighborhood
Awareness Trainings to address bias-free policing requirements. While the curriculum was sound,
Monitoring Team observers noted that its delivery lacked content covering recent critical incidents
involving excessive and deadly force by CDP officers, despite that content being included in the
curriculum. Substantive feedback from the Monitoring Team and the DOJ prompted the development of
the District Neighborhood Awareness Refresher training, which was to be distributed to all officers
through the CDP’s Learning Management System (LMS) to supplement the initial training and ensure all
officers received the comprehensive curriculum. The revised training has yet to be administered, as the
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Training Section awaits renewal of the software contract needed to make the necessary changes in the
LMS.
The Monitoring Team re-emphasizes the imperative for clear evidence of the integration of bias-free
policing philosophies and values across all facets of CDP’s community interactions and policing practices.
This integration should be reflected in the comprehensive analysis of data covering all CDP activities,
including the use of force, arrests, motor vehicle and investigatory stops, and misconduct complaints
alleging discrimination on the basis of race, ethnicity, gender, disability, sexual orientation, or gender
identity. This information should be published annually in a publicly accessible report, as specified in ¶
265 of the Consent Decree.
Furthermore, the Consent Decree requires that bias-free policing and equal protection permeate all
aspects of CDP’s organizational operations, including recruitment and hiring, unit assignments,
promotions, performance evaluations, resource deployments, accountability systems, among others. We
encourage CDP to provide the Monitoring Team with specific evidence that the culture change envisioned
by bias-free policing and equal treatment under law is taking root. At various points in the past, the City
has been unwilling to engage with the Monitoring Team regarding promotions in order for the Monitoring
Team to assess, among other things, whether bias-free and equal protection principles are embedded
through CDP personnel processes. For example, starting on March 23, 2022, the Monitoring Team asked
for the City’s then-current promotions-related materials (forms, evaluations, tests, etc.) which the City
uses in its promotions process. The Monitoring Team followed up on at least eight (8) occasions
thereafter, via email and during meetings, requesting this information, with the most recent request sent
on April 11, 2023. To date, the Monitoring Team has not received these materials, and therefore is not
able to provide technical assistance nor assess compliance on these requirements. Furthermore, while
some headway was made on the subject of evaluations on this topic, that effort has been stalled for some
time. The Monitoring Team stands ready to assist the City in reaching this important objective.
4. Use of Force
Areas of Progress
In the last quarter of 2023, reports written by the Monitoring Team on the chain of command review of
CDP’s use of force cases were filed for each of the four (4) quarters of calendar year 2022. The Monitoring
Team is in discussion with the Parties on the next phase of assessment of the chain of command reviews
for uses of force. The most critical aspects of the use of force – necessity, objective reasonableness,
proportionality, and use of de-escalation – are generally in line with expectations and when not, are
generally detected by the chain of command reviews. In recent months, there has been effort to
demonstrate that supervisors are connecting the collection of data with operational personnel. The
December 2023 CDP Stat Meeting brought district commanders in to describe how they use the data in
their operational capacity. Recent conversations that included operational personnel in plans for the
upcoming compliance assessments have been advantageous. Continued efforts on the part of the City to
link operational and data personnel will strengthen the importance and role of data in use of force
specifically and constitutional policing generally.
Even before the Monitoring Team’s Force Investigation Team (FIT) assessment was delivered and filed in
October 2023, the Internal Affairs (IA) Superintendent instituted changes to comply with policy and the
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Consent Decree addressing concerns surrounding the timeliness of notifications, administrative hearings,
and other issues identified by the FIT assessment.8
FIT leadership also implemented the necessary procedures, per the FIT Manual, requiring administratively
compelled interviews be scheduled and completed within seventy-two (72) hours, as required by the FIT
Manual.
Per ¶ 121, when FIT is deployed, a preliminary report must be presented to the Chief or the Chief’s
designee no later than twenty-four (24) hours after learning of the use of force. The Monitoring Team’s
last assessment noted that this notification was not consistently being made within twenty-four (24)
hours. FIT leadership reports that it now consistently makes such notifications, per the FIT Manual.
Paragraph 122 requires the completion of FIT Investigations within sixty (60) days unless there was an
authorized extension. While the Monitoring Team’s FIT assessment found cases completed beyond sixty
(60) days, it was not able to determine whether an extension was requested and approved. FIT leadership
reports that these procedures have been updated and now documentation of extensions are maintained
in the IAPro file.
CDP also reports that in August 2023, FIT specific training was provided to the members of FIT for their
annual training. The attention to detail and process by the IA Superintendent to improve FIT’s operations
is laudable and critical to efforts to achieve compliance in this area. Another FIT assessment will be
required to confirm the implementation of these improvements and whether they have been successful.
Additionally, the CDP has developed routines for the FRB, with planned meetings quarterly and adding
more as needed. In 2023, the FRB met eight (8) times to review all Level 3 cases and samples of Level 2
cases. With the creation of a working group, the Monitoring Team hopes that frequent and consistent
feedback and communication with FRB leadership can advance its progress even further. The Monitoring
Team is pleased to see a degree of openness to these exchanges to further strengthen the practices
around the FRB, its training, and the analysis of available data.
Challenges Ahead
The challenges set forth in the 13th Semiannual Report in the area of use of force remain the same. The
practices and policies are in place, and there is consensus that the policies are generally followed. Yet the
Monitoring Team further expects the City to show that it has created processes that allow it to identify
issues arising from IA/CPC/FRB review that have training or policy or supervisory implications and to
document and report on how the Division responds to those issues and then continuously assesses its
responses. The aforementioned working groups, through direct and respectful conversation and the
presentation of intermediate deliverables by the City, will help the City improve and move toward
assessments to occur in 2024.
The chain of command reviews of use of force continue to take longer than expected and longer than is
useful for effective accountability and management. Consent Decree ¶ 102 contemplates a review within
seventy-two (72) hours for each rank level after five (5) days for the immediate supervisory review (¶ 94,
¶ 100). The entire process now takes longer than that roughly twenty (20) day period. The Monitoring
Team appreciates that using data, CDP is looking more closely at the time to completion. Additional
8
Dkt. #490-1, Filed October 24, 2023.
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focused attention on those metrics is important for the officers, management, and members of the
community who may be the subject of inappropriate uses of force.
During this rating period, the FIT leadership reports that it has made corrections since the Monitoring
Team’s last assessment, through training, procedures, and documentation. Another FIT assessment will
be required to confirm the implementation of these changes and whether they have been successful. The
Monitoring Team is aware that few FIT cases have occurred since its last assessment (which is very positive
for the City). Yet the Monitoring Team encourages the FIT to ensure these updated procedures are
ingrained for each FIT case so that once the Monitoring Team does conduct a future FIT assessment, it
will see that these procedures are sustained in FIT’s practices.
In accordance with ¶ 125, the voting members of the FRB are required to have regular updates on legal
issues, policy, and curriculum on use of force. Because of the nature of the FRB as an internal
accountability mechanism designed for critical self-review and analysis, the Monitoring Team expects to
see the training include details of the ethos and philosophy of the FRB so that all voting members have a
detailed understanding of their role and expectations as well as the FRB’s value to the organization. The
FRB is distinct from a use of force review – it is an opportunity for reflection and discussion beyond the
actual use of force; an examination of decision making, an interrogation of tactics and response; and an
assessment of the City’s adherence to policies. CDP has assembled a wide-ranging group to improve on
its draft FRB training curriculum and has made this a priority for 2024.
After three (3) years of operation, the FRB must spend time assessing its own work and effectiveness and
ensuring that referrals it made are acted on in both timely and impactful ways. While recent use of force
reports provide data on the number of cases and the types of referrals made, a more comprehensive
review by the FRB to understand its efficacy and influence is warranted. The analysis described in ¶ 129,
combined with work done by the Data Collection Analyst Coordinator to comply with ¶ 261 and ¶ 266, is
necessary to achieve a higher level of compliance. As stated in the 13th Semiannual report, “the
Monitoring Team further expects the FRB to review the results of its work and ensure the referrals to the
other units of the CDP were acted upon. It would be instructive for the FRB to review its work on an annual
basis and compare findings to prior years to assess FRB impact.”9
5. Crisis Intervention
Areas of Progress
The Crisis Intervention Program aims to promote community solutions that assist individuals in crisis
through effective problem solving and sustainable change.10 MHRAC is a community vehicle for partnering
with the CDP to implement this goal. This year, MHRAC demonstrated strength and autonomy through a
period of change, moving it toward a clear path for sustainability. Under the leadership of the City of
Cleveland’s Health Department, MHRAC ratified bylaws that will govern the organization. The Health
Department also brought in new members and created two new subcommittees. The Youth
Subcommittee has the potential to build on CDP’s innovative Youth Policy to make a difference in the lives
9
Semiannual report at 22.
10
See ¶ 131 of the Consent Decree.
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of Cleveland’s residents.11 The second subcommittee, Data and Growth, makes use of data-informed
outcomes to analyze crisis events and improve outcomes.
During the reporting period, MHRAC and CDP leveraged the strengths of the MHRAC Training
Subcommittee to maintain critical in-service training and curriculum work for all officers. They also revised
curricula for dispatcher training as well as the 40-hour training for specialized Crisis Intervention Team
(CIT) officers. Additionally, MHRAC’s Training Subcommittee identified a strategy for coordinating the
development of new curriculum across a range of stakeholders, including the CDP CIT Program, the CDP
Training Section, the CPC Training Committee, the DOJ, and the Monitoring Team. This strategy is paying
dividends and has the potential to serve as a model of cooperation across other subject areas of the
Consent Decree. These changes have also brought in new membership, which in turn energizes the
MHRAC.
The City’s Police Accountability Team (PAT) and CDP have also demonstrated skill and commitment to
compliance in this area by organizing and leading the Crisis Intervention Program working group, which
meets monthly. This group is led by CDP’s Crisis Intervention Coordinator and includes members of the
DOJ, the Monitoring Team, the Health Department, the City Law Department, the Alcohol, Drug and
Mental Health Service Board of Cuyahoga County (ADAMHS Board), and CDP. The working group focuses
on establishing compliance with the terms of the Consent Decree, and ensuring cohesion where areas of
compliance intersect with and involve multiple agencies and stakeholders. The City’s leadership has
formalized this group into a self-sufficient entity. Most recently, the group worked together to achieve
consensus with respect to the Monitoring Team’s methodology for assessing outcomes in this area.
Accordingly, the Monitoring Team’s assessment will begin during the next reporting period.
Finally, during the reporting period, CDP revised its Specialized Crisis Intervention Plan. The revised plan
includes call volume information and a plan for recruitment of specialized CIT officers. It also proactively
anticipates barriers and identifies potential solutions. Overall, the City, CDP, and the Health Department
have demonstrated strong leadership in this area that is necessary for continued progress with respect to
Consent Decree compliance.
Challenges Ahead
Despite CDP’s progress, the challenges in this area remain twofold. First, the City and CDP must continue
to demonstrate to the public the City’s progress and accomplishments in this area. It is difficult to create
newfound confidence in the police response to individuals involved in a behavioral crisis. The Monitoring
Team encourages the City to build out its CPOP practices in order to support the efforts being made with
respect to crisis intervention, and continue to show the community firsthand the progress being made.
Results from the upcoming Crisis Intervention Assessment—which will demonstrate the progress made
over seven (7) years of work designed to improve behavioral crisis events—will also aid in public
perception. Of course, the Monitoring Team will report on areas on improvement as well, but recognizes
that positive informal feedback from involved community members has been encouraging and
assessment results will aid in demonstrating progress made to date.
Second, CDP must ensure consistent implementation with policies governing on-scene leadership during
crisis events. It is important that efforts to expand the recruitment of CIT officers continue to be successful
11
See Case Western Reserve University Schubert Center for Child Studies “Youth and Policing: A Look at
Cleveland’s New Child Policy.”
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and that supervisors be held accountable for following the crisis intervention policy. These efforts are key
to ensuring CIT officers are being called to crisis events whenever possible and consistent with CDP policy.
Finally, the Monitoring Team notes that it is critical for officers to have the ability to access community
resources. Officers should continue to make use of de-escalation techniques and to show empathy,
concern, and respect for those in crisis, but available resources, especially late at night, are necessary for
encouraging officers to take additional time to find meaningful options for individuals in need of care. The
Health Department is currently exploring the Care Response model (a community response to crisis
intervention that prioritizes the health of the person experiencing a crisis). This is encouraging and could
make greater use of the 988 behavioral health crisis services phone number. A broader range of
community services is desirable and will provide officers with the ability to access services beyond arrest
or mental health involuntary commitment to a hospital emergency room.
During the reporting period, search and seizure has unfortunately stagnated. The search and seizure
compliance efforts have been beset with a series of starts and stops. During this reporting period, the
search and seizure working group, mentioned in the 13th Semiannual Report, convened twice. The first
meeting served as an introductory conversation, and the second meeting, in early November, involved a
walkthrough of the Monitoring Team’s search and seizure assessment tool with the Monitoring Team. The
purpose of the walkthrough was to identify data sources and demonstrate where information that would
be reviewed and assessed by the Monitoring Team could be found. The City provided a detailed
presentation that will inform the Monitoring Team’s assessment process. This second meeting was
productive and insightful.
Challenges Ahead
Although informative, the second meeting revealed that the Monitoring Team would face difficulty
accessing data needed for supervisory and command level reviews. As a result, questions arose about the
CDP’s implementation of certain aspects of the supervisory review process required by the Consent
Decree. On November 29, 2023, after digging deeper into the data accessibility questions raised, the PAT
formally requested a delay of the Monitoring Team’s planned search and seizure assessment. The PAT
informed the Monitoring Team that CDP intends to conduct a comprehensive self-audit of the search and
seizure protocols, administrative review processes, and data collection and management systems. The
City further indicated that the self-audit will utilize an eight-step process, comprised of both qualitative
and quantitative research methods, and will take approximately three (3) to six (6) months to complete.
The City promised that it would make its findings available to the public when complete. The City may also
require additional time to implement the necessary corrective actions.
On December 19, 2023, the PAT requested to meet with the Monitoring Team and DOJ to discuss
deficiencies identified in the data caused by technological glitches in the Brazos system (which is used to
record and track stop, search, and seizure data). During the meeting, the PAT reported that it had
identified the following three (3) sources of deficiencies in the data:
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1. Between June 1 – 30, 2023, the narrative text box in which officers enter justification for the
stop (i.e., probable cause or reasonable suspicion analysis) was not available on the stop form.
Seventy-four (74) forms were affected by this issue during this time period.
2. Since November 1, 2023, CDP has been unable to enter new officers into the Brazos system,
which in turn means those officers have been unable to complete the stop forms. This issue has
persisted for newly hired cadets, lateral hires, and officers that have been rehired by CDP.
3. A group of supervisors are unable to approve the stop forms as required by the Consent Decree.
There are currently 620 stop forms pending supervisor approval.
PAT informs us that it is working closely with the Public Safety Division’s Office of Information Technology
(“IT Division”) in an effort to resolve these issues. The IT Division reported it has requested a root cause
analysis of each problem as well as a comprehensive report from the vendor to assess the scope and
magnitude of the deficiencies and to reconcile and rectify the discrepancies in the data.
After extensive deliberations with the Parties and among the Monitoring Team, the Monitor decided to
proceed with the search and seizure assessment in 2024, but will allow CDP time to complete its self-
audit. Accordingly, the Monitoring Team’s assessment is set to commence on or before June 1, 2024. The
Monitor further notes that the Brazos System issues discussed above concern 2023 data. As reported in
the 13th Semiannual Report, the Monitoring Team is looking to conduct an assessment on 2022 data,
which does not appear to have been affected by the Brazos issued discussed above. However, as of April
8, 2024, the City has not yet delivered its annual report analyzing stop forms from 2022. Weighing these
factors, initiating the assessment after June 1, 2024 will ensure the Monitoring Team can review the City’s
analysis and reports and the City can complete its self-audit prior to commencement of the assessment.
It is worth noting that the Monitoring Team had been prepared to conduct this assessment in 2023, which
would have allowed for the City to have feedback on its more recent data. Now that the Monitoring Team
is conducting this assessment in June 2024, the data is roughly two (2) years old.
The most significant challenge to providing a rating on search and seizure has been the City’s failure to
provide the Monitoring Team and DOJ access to its databases for nearly a year. This culminated in the City
formally terminating the Monitoring Team and DOJ’s access to critical data and systems beginning
December 29, 2023 – alleging concerns that such access may violate Ohio State Law. For more than eight
(8) years, the City has provided the Monitoring Team and DOJ access to CDP documents and databases as
required by the Consent Decree, including IAPro, Blue Team, Evidence.com, Brazos, and CDP’s Records
Management System. However, due to a recent decision by the City Law Department, the Monitoring
Team and DOJ were denied access to information and systems needed in order complete their
responsibilities under the Consent Decree. Specifically the Monitoring Team and DOJ were denied access
to body-worn camera footage; incident reports; use of force reports; taser deployment information; stop,
search, and arrest reports; supervisor review of stop, search, arrest, and use of force reports; complaints;
and IAPro files. While the City has claimed that it appreciates the importance of the Monitoring Team and
DOJ receiving access to core documents, its action have not been consistent with its words. The City’s
actions caused the Court to hold a hearing to consider DOJ’s motion to enforce the Consent Decree that
was based on the City’s refusal to provide the Monitoring Team and DOJ access to its systems and data.
The Court agreed with DOJ and ordered the City to provide access.
Over the course of the next reporting period, the Monitoring Team looks forward to receiving the internal
audit reports from PAT, bi-weekly updates on resolution of the IT issues, assurances as to the integrity
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and reliability of the stop data being collected, and the 2022 search and seizure report which was expected
at the end of quarter four (4) 2023. And, importantly, the Monitoring Team looks forward to regaining
access to necessary databases and systems. This information is critical to assessing CDP’s compliance with
search and seizure provisions of the Consent Decree.
7. Accountability
Areas of Progress
Internal Affairs: The IA team reports that it is close to finalizing a draft training with an outside vendor to
ensure all IA investigators have received adequate initial training, per ¶ 180. They expect to have a draft
to the Training Review Committee, Monitoring Team, and DOJ by mid-February. Upon approval, all IA
team members will be provided this same training.
During this reporting period, IA reports that its investigators attended a one-and-a-half-hour webinar from
an outside vendor regarding developing a timeline for use-of-force incidents. They also report that a
different vendor presented a full day’s training on 1st Amendment, Social Media, Use of Force, Qualified
Immunity, and Civil Liability Legal updates, attended by IA investigators and investigators from other units.
However, these trainings were not vetted through the Training Section, nor were the Monitoring Team or
the DOJ informed about the trainings beforehand, given the opportunity to review the curricula, or given
the chance to observe the in-person training. Per the Consent Decree, the Commander of the Training
Section is responsible for reviewing all training received by CDP’s members for consistency, quality,
accuracy, currency, completeness, compliance with law and policy, and effectiveness of the teaching
modality. In addition, to the extent that CDP would like to apply training toward Consent Decree
compliance, CDP must inform the Monitoring Team and DOJ about it beforehand to allow the team to
review the curriculum and/or observe the training delivery. The IA team indicated plans to host a training
in February on Human Factors and Interviewing for Use of Force investigations from an outside vendor.
While the Monitoring Team has been provided with the initial course plan, the training must be vetted
through the Training Section, and the Monitoring Team and DOJ must be given the opportunity to observe
the training delivery.
The IA team is to be commended for working to expedite the completion of the IA Manual. It was
approved by the Monitoring Team and DOJ on February 12, 2024 (outside of the reporting period).
Lastly, IA leadership reports that it held a full unit meeting during this period to cover how to properly
enter allegations into IAPro, with the goal of having consistent reporting related to allegations.
Discipline: During this reporting period, CDP spent time collaborating with the Monitoring Team and DOJ
on updating its disciplinary matrix, the title of which CDP has now changed to “Corrective Action
Guidance.” The Monitoring Team feels optimistic that this will be finalized in the next reporting period.
Challenges Ahead
Internal Affairs: IA will need to ensure that its IAPro data is consistent as supervisors work to follow the
procedures required for entering allegations correctly.
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Additionally, as the IA Manual update is completed, IA will continue to face the challenge of implementing
its requirements with fidelity to ensure timely investigations of all internal allegations of officer
misconduct that comport with ¶¶ 182-187 of the Consent Decree. Since some internal investigations are
delegated to other units, IA leadership will also be challenged with overseeing the completeness and
timeliness of all delegated investigations. Ultimately, the Monitoring Team will need to conduct an
assessment of IA’s work to be able to determine whether it will move toward Operational Compliance on
many paragraphs of this section.
Office of Professional Standards: In the last reporting period, ¶ 194 was moved from Non-Compliance to
Partial Compliance with the hiring of a new Administrator. However, complaints regarding the
Administrator’s leadership style and his leave of absence, which began during the period covered by this
report, jeopardize compliance with this paragraph. The Monitoring Team notes that it received the City’s
annual report required by ¶ 215 (on analysis required by ¶ 214) in February 2024. We had not previously
received a report since 2021. Because this report was received outside of the reporting period, it will be
addressed in the next Semiannual Report. Between November 27, 2023 and January 3, 2024, the OPS
Administrator took voluntary leave. He returned in a limited capacity—without full access to the materials
needed to fulfill the duties of his role—from January 3, 2023 to February 27, 2024. The Monitoring Team
was notified when the Administrator went on voluntary leave, but received little to no communication
regarding OPS processes and progress during his absence. Regularly scheduled OPS working group
meetings that occur every two weeks were canceled during the Administrator’s voluntary leave and did
not resume until March 21, 2024. The Monitoring Team had no visibility into the skills, expertise, or
experience of the interim Administrator, nor did the Monitoring Team have visibility into how the City
determined who would serve as interim Administrator. It is for all of these reasons that the City has been
downgraded for ¶ 194.
Police Review Board: Overall timelines, particularly waiting for the Chief or Director’s final decisions,
continue to extend beyond reasonable lengths. The City must provide updated documentation to advance
compliance in several paragraphs pertaining to PRB. Further, the Monitoring Team has not received a PRB
manual from the City since it provided comments in October 2022—more than a year ago.
Discipline: Monitoring Team members have spent substantial time this reporting period reviewing
disposition letters from disciplinary hearings. Ultimately, a discipline assessment will allow the Monitoring
Team to determine whether discipline is being applied consistently, fairly, and per the matrix, but the
Monitoring Team will first seek to have discussions with CDP’s Chief and the City’s Public Safety Director
to discuss more recent disciplinary decisions and better understand their decision-making processes prior
to initiating such an assessment in the future.
While the City has not yet filled the position of Inspector General (IG), vacant since early 2021, the
Monitoring Team recognizes and applauds the City’s reconsideration of its plan to expand the IG position
to include all City Public Safety agencies. A joint filing to amend the Consent Decree consistent with this
expanded role was filed on January 12, 2024. We are eager to see the position posted and filled. It is
imperative that the City work with focused attention and employ creative mechanisms to recruit, hire,
and retain an IG. Over the last eight (8) years the position was filled for less than 1.5 years.
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The Monitoring Team notes the improvement in the manner in which street-level supervisors and district
commanders are using data. There have been meetings with the Data Team and command staff personnel
to demonstrate that supervisors are connecting the collection of data with needs and strategies of
operational personnel. The December 2023 CDP Stat Meeting brought district commanders in to describe
how they use the data in their managerial capacity. Additionally, recent conversations included
operational personnel in the plans for the upcoming compliance assessments. Continued efforts on the
part of the City to link operational and data personnel will strengthen the importance and role of data in
constitutional policing.
Increased transparency of data seems to be on the horizon as a City initiative. Mayor Bibb has announced
an open data initiative through the newly created Office of Urban Analytics and Innovation (Urban AI).
According to the Urban AI website, the section will include an Urban Data Lab and a section that will
“establish a culture of continuous improvement.”12 When the Monitoring Team recommended the City
post and share the raw data prepared by the CDP data team in response to ¶ 367, they elected to do so
on the forthcoming Urban AI space. The Monitoring Team very much looks forward to that reality.
In recent months the Parties, with the Monitoring Team, have discussed the expectations around reports
relative to ¶¶ 257-268. There will be ongoing conversations in that regard.
Challenges Ahead
The City created and experienced protracted delays and changes to plans around the IG position. This
important position remains vacant and the progress to fill this position seems slow. All paragraphs, ¶¶
250-256, that relate to the IG remain in non-compliance.
CDP identified irregularities with the Brazos reporting system in its capture of detailed information in the
area of stops and searches. Brazos is on the online reporting solution for these types of activities in
accordance with ¶ 260. CDP and the PAT are working closely with the City IT Department and the Brazos
help desk to remedy the issue. The issue was identified in early November, and the Monitoring Team was
briefed in December. It is imperative that personnel in CDP understand the urgency of some data
collection efforts and invoke senior assistance more urgently.
For increased compliance to be achieved with ¶¶ 261- 263, the City must demonstrate there are job
requirements or a standard operating procedure for the Data Analysis and Collection Coordinator to
conduct the routine tasks of those paragraphs.
¶¶ 264-266 require extensive reporting and analyses. Over time, the Monitoring Team has reviewed
reports and find they generally lack the expected level of analysis. After extensive conversation with CDP
and PAT in the latter part of 2023, it is clear that additional conversation is required for clarity on the
number and types of reports required by these paragraphs. The Monitoring Team looks forward to
ongoing conversations and responding to proposals by the City to achieve a greater level of compliance
with these paragraphs. There is agreement and recognition that the current systems of data collection
can be cumbersome not only for officers but also for the necessary level of quality assurance for reliable
reporting by the Data Team. It is gratifying to learn from the City IT Department that there are
conversations with outside entities that could address that reality in the near term.
12
https://www.clevelandohio.gov/city-hall/office-mayor/urban-ai
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Paragraphs 267 and 268 relate to sharing data with the public and essentially requires the CPC to be
engaged in that process. The Monitoring Team is unaware of the extent to which the Data Team liaises
with the CPC to increase the reach of their hard work. There continue to be challenges with ease with
which users can easily locate specific information relative to policies on the City of Cleveland websites.
There is a table of contents and specific areas. However, to effectively search policies, the user must have
a detailed knowledge of CDP and the language of CDP. Using the search tool does not bring the user to a
specific page or policy, making all policies difficult to find, access, and review. Reorganizing the website in
a way that makes it easier for members of the public, and likely members of CDP, to find what they need
should be established as a task for the coming year. Not only does ¶ 268 require the posting of policies
and procedures, but also requires training plans, community policing initiatives, community meeting
schedules, budget, and internal audit reports on its website. It is not evident where members of the public
should go for these items. When one searches for “community policing meetings” or “district policing
meetings,” nothing relevant appears in the search bar.
Training: Commander Mark Maguth of the Training Section has aggressively pushed for all training
curriculum development and instructor assessments to come through the CDP’s Training Section in an
attempt to hold all training to CDP’s standards. While there has been progress in these efforts to comply
with ¶¶ 275 and 280, the Monitoring Team is still seeing evidence that certain trainings have not been
reviewed by the Training Section as needed. The Monitoring Team continues to urge CDP toward
compliance on this requirement by requiring all trainings be reviewed, coordinated, and approved by the
Training Section.
In addition, it appears that other lesson plans are regularly being reviewed by the Training Review
Committee, including representation from the CPC, which is a positive step toward their more substantive
involvement in training development.
On December 16, 2023, the CDP and CPC partnered to provide an experiential presentation to the
community of some of CDP’s training, allowing the community to participate in select training scenarios.
The presentation was very informative, and the community was engaged and pleased with the
opportunity to observe and participate in CDP-created simulations and training scenarios.
During this reporting period, the Monitoring Team reviewed multiple training documents, to include a
District Awareness Refresher course, an interactive reality-based training covering many Consent Decree
topics, and CDP’s 2024 Needs Assessment and Training Plan. In addition, during this period the Monitoring
Team observed Session III of CDP’s in-service training. The Monitoring Team believes that this training
reflected a holistic approach to combining hands-on scenarios with multiple learning objectives on search
and seizure, de-escalation and use of force, bias-free policing, and crisis intervention, among others.
Equipment: The City’s IT Department is increasingly connected to daily operational needs of the CDP. City
IT has been involved in meetings with the Monitoring Team, CDP operations personnel, the PAT, and the
Data Team, discussing emerging issues around record collection and retention. In July 2023, the City
established a Police IT Board that meets with Public Safety IT on a biweekly basis. Also importantly,
consistent with ¶ 294, City IT met with the CPC for the first time on January 4, 2024 (after the reporting
period). The City IT Department continues to follow the expectation of ¶¶ 291-298 with its annual
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assessment, planning, and appropriation process. The replacement plan for equipment purchased is
followed and as new technologies emerge, City IT and Public Safety IT make improvements. In-car dash
cameras have been installed in one hundred twenty-five (125) vehicles, and the remaining one hundred
seventy-five (175) will be completed by the end of June 2024. Other upgrades and updates in portable
radios, IAPro, along with the PC refresh and in-car modem refresh are or will be completed in the next
few months. The City appropriated additional funds to support the hiring of eight (8) additional staff to
further support the increasing and ongoing IT needs. City IT reports exploring what could be significant
improvements to the Computer Aided Dispatch and Records Management Systems. Such changes would
limit redundant entry and improve workflows significantly.
Recruitment and Retention: With near historic staff shortages caused by voluntary departures and
retirements and the national crisis in recruiting police officers experienced across the nation, the
Recruitment and Retention Section at the Department Public Safety (DPS), along with the PAT, have
embarked on novel approaches. With support from the Administration, the City revised its recruitment
strategy to conduct a weekend-long recruitment effort affording candidates a one-stop experience to
apply and participate in the preliminary testing center. The weekend event produced over six hundred
(600) interested persons and yielded approximately three hundred (300) pre-qualified recruits. To
generate further interest within the public, the City changed the maximum age, implemented hiring
bonuses, emphasized changes in the collective bargaining agreement, increased wages for existing
officers, and instituted shift changes. All this incentivized new applicants and prior CDP officers to express
interest. It is hoped that the CDP can host sufficient academy classes in 2024 to field up to one hundred
fifty (150) new officers.
Since the 2022 compliance assessment of ¶¶ 308-311 by the Monitoring Team, CDP requested some
technical assistance and made changes to its processes and record keeping. These policies appear to be
promising. A subsequent assessment was neither requested nor conducted.
Challenges Ahead
Training: CDP delayed its Supervisor Training, which is now scheduled for the next reporting period. The
Monitoring Team looks forward to observing the in-person portion of the training. A persistent challenge
is that the Training Division needs to make certain that participants are engaged in the training program,
for example, by ensuring that participants are alert, non-disruptive, and not distracted by personal mobile
devices. Thus, not only is the training material important, but so too is the effectiveness of the training
delivery. In addition, CDP must continue to ensure that all trainings provided to CDP officers are vetted by
the Training Section to ensure the quality of training is up to par with what has become CDP’s standard
in-house training quality. The Monitoring Team continues to eagerly await an updated version of the FRB
Training, which it last saw in February of 2023 and which required significant upgrades. In addition, CDP
has been working for some time on updating their Field Training Program, but the Monitoring Team has
yet to review an updated version. While the Monitoring Team acknowledges that the workload of the
Training Section is heavy, CDP must continue to stay apace, and keep the Monitoring Team apprised of its
work, to ensure that it is fulfilling its duties under the Consent Decree.
CPC’s review of training materials has been a critical focal point of recent conversations and is expected
to be discussed in the next Semiannual Report.
Recruitment and Retention: Voluntary terminations, both retirements and departures, continue to
outnumber new hires. While the Recruitment and Retention Section endeavors to conduct exit surveys of
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all personnel who leave, based on shared reports, the exit surveys capture only a small percentage of
those who leave. DPS needs to establish systems to strengthen the necessary communication and
connections between CDP’s Human Resources and the DPS’s Recruitment and Retention Section to
improve the data collection from those leaving in ways that might inform management on retention
strategies. The survey results that were shared with the Monitoring Team show there remain issues within
the control of management – specific plans to address them should be made.
As described above, the recruitment fair held on a December weekend was very impressive and produced
record numbers of applicants. Numbers alone should not drive the effort. Paragraph 304 directs the
recruitment plan to “include specific strategies for attracting a diverse group of applicants….” The
Monitoring Team has not seen a plan that connects specific strategies to specific goals. It would also be
helpful for the plan to articulate the goals the CDP wants to meet such as gender parity in the CDP, a
percent of Spanish speakers, or other demographic or skill based on analysis of the current composition
of personnel. The Recruitment Plans demonstrate that those in the DPS Recruitment and Retention
Section have deep connections to segments of the Cleveland community such as local media,
neighborhood-based gathering places, and more. The Monitoring Team is not aware of the degree to
which the Recruitment and Retention Section engages with the CPC in accordance with ¶ 305.
Among the concerns the initial assessment of background investigations (¶¶ 308-311) revealed was the
finding that there does not appear to be objective criteria for the ultimate selection of those recruits who
are hired. With the successful recruitment effort this winter and the large number of anticipated recruits
that effort will produce, CDP leadership and the DPS are urged to create assessment criteria and to
document decisions around the selection process.
Employee Assistance: In the last six (6) months, the City has failed to provide the Monitoring Team any
evidence of its efforts to provide mental health and other support to its law enforcement personnel. It
has been many months since a revised policy was reviewed, and it is unclear at this time if there is an
active policy or operations manual for Employee Assistance.
Performance & Promotions: There appears to have been no effort or activity to address the non-
compliance of ¶¶ 312-318 which concern performance evaluation process. A performance evaluation
policy and matrix being drafted in previous reporting periods did not appear to progress, to the
Monitoring Team’s knowledge, during this period. Similarly, as previously reported, the Monitoring Team
made several efforts in the past to engage the City in collaborative discussions around promotions to
better understand the City’s compliance with these paragraphs. The City remains unresponsive to the
Monitoring Team’s various past requests for documentation and additional working sessions.
10. Supervision
Areas of Progress
The approved curriculum for Supervisor Training reflects an emphasis on supervisor intervention and
oversight. The Monitoring Team looks forward to the opportunity to observe the delivery of this training.
After a period of inactivity, in late 2023, CDP presented an update of their work on its Officer Intervention
Program (OIP) that included their current research of OIPs in other jurisdictions that they intend to review
for possible integration into their program. The presentation also included a demonstration of the Power
BI dashboards that will be used for tracking of officers who trigger the system.
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CDP submitted comprehensive policy revisions on their WCS for review by the Monitoring Team and DOJ.
The revisions address the previously identified issues regarding supervisory audits and include a
requirement for command reviews to ensure supervisory accountability. Once approved and
implemented, CDP should re-acquire a higher level of compliance on ¶ 329. The Monitoring Team looks
forward to reviewing these enhanced supervisory and command audits and CDP’s assessment of those
audits.
Challenges Ahead
The Monitoring Team will need to have a fuller picture of whether supervisors are achieving their
requirements for close and effective supervision (¶ 322), and whether CDP is in fact holding officers
directly accountable for the quality and effectiveness of their supervision (¶ 325). CDP should identify
metrics for holding supervisors accountable and document ongoing supervisory performance to show
progress toward compliance. The Monitoring Team will continue to gain insight into supervisory
performance through its topic-specific assessments on use of force, search & seizure, and accountability.
The presentation of CDP’s aspirations regarding OIP was helpful and it appeared that some progress is
being made. However, CDP stated that they were still in “data collection mode,” and has yet to establish
a timeline for deliverables related to the OIP Consent Decree requirements. Further, the Power BI
dashboards are not yet accessible to supervisors for tracking of their officers nor has the draft OIP policy
(and its accompanying procedural manual) been completed to provide sufficient guidance to ensure the
program is properly implemented. The Monitoring Team would like to see CDP prioritize this area in the
next assessment period. A robust OIP should be viewed as an integral part of achieving and maintaining a
healthy workforce.
CDP has continued to compile its data for the outcome assessment chart. The Monitoring
Team has advised CDP to post this data on its website and make the data publicly available. The City
recently informed the Monitoring Team that they plan to do so as part of their Urban AI initiative
mentioned above. The Monitoring Team is greatly interested in this Initiative becoming a reality, as this
trove of data can be used for many purposes, including to advance the narrative about change in
the Cleveland community. CDP data show positive changes have occurred over the consent decree years
– and it has earned the right to celebrate those changes – but they have not yet taken the opportunity to
dynamically share them to inform the public and help researchers. The Monitoring Team encourages the
City to take every opportunity to use the outcome measures data to demonstrate its changes over time
and to allow the public to see for itself, by way of the data, the positive impact of these changes.
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V. Appendix
1. Community Engagement and Building Trust
PARAGRAPH # DESCRIPTION STATUS OF COMPLIANCE
CDP crea on of “formal and informal mechanisms
14 that facilitate ongoing communica on between CDP PARTIAL COMPLIANCE
and the many Cleveland communi es it serves.”
Crea on of CPC to make recommenda ons, work
with Cleveland communi es to develop
15 recommenda ons, and “report to the City and GENERAL COMPLIANCE
community as a whole and to provide
transparency” on reforms.
CPC members “will be appointed and vacancies will
be filled in accordance with the City’s Charter”; and
16 PARTIAL COMPLIANCE
periodic mee ngs with Chief of Police to “provide
recommenda ons.”
“[H]old public mee ngs across the City, complete
an assessment of CDP’s bias-free policing policies,
17(a) NON-COMPLIANCE
prac ces, and training, and make
recommenda ons.”
“[A]ssist as appropriate in . . . development of
17(b) training related to bias-free policing and cultural NON-COMPLIANCE
competency.”
“[O]n an ongoing basis, assess CDP’s community
ac vi es” and “make recommenda ons” related to
17(c) NON-COMPLIANCE
“community engagement” and “community
confidence.”
“[O]n an ongoing basis, review CDP’s civilian
oversight structure to determine if there are
17(d) PARTIAL COMPLIANCE
changes it recommends for improving CDP’s
accountability and transparency.”
“[R]eview and comment on CDP’s policies and
18(a) prac ces related to use of force, search and seizure, NON-COMPLIANCE
and data collec on and reten on.”
[R]eview and comment on CDP’s implementa on
18(b) of ini a ve, programs, and ac vi es that are NON-COMPLIANCE
intended to support reform.”
“[H]old public mee ngs to discuss the Monitor’s
18(c) reports and to receive community feedback PARTIAL COMPLIANCE
concerning CDP’s compliance with this Agreement.”
“The City will provide access to all informa on
requested by the Commission related to its
19 NON-COMPLIANCE
mandate, authority, and du es unless it is legally
restricted.”
CPC “will issue [at least annual] reports,” which the
20 NON-COMPLIANCE
“City will post . . . to the City’s website.”
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3. Bias-Free Policing
PARAGRAPH # DESCRIPTION STATUS OF COMPLIANCE
Delivery of “police services with the goal of ensuring
35 that they are equitable, respec ul, and free of PARTIAL COMPLIANCE
unlawful bias,” among other things.
“CDP will integrate bias-free policing principles into
its management, policies and procedures, job
36 descrip ons, recruitment, training, personnel PARTIAL COMPLIANCE
evalua ons, resource deployment, tac cs, and
accountability systems.”
CDP will ensure that it “administer[s] all ac vi es
37 without discrimina on” on basis of various PARTIAL COMPLIANCE
protected classes
“CDP will develop a bias-free policing policy”
38 incorpora ng CPC recommenda ons “that provides OPERATIONAL COMPLIANCE
clear guidance to officers”
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4. Use of Force
PARAGRAPH # DESCRIPTION STATUS OF COMPLIANCE
“CDP will revise, develop, and implement force
policies, training, supervision, and accountability
systems with the goal of ensuring that force”
45 complies with the Cons tu on, federal law, and the OPERATIONAL COMPLIANCE
Consent Decree “and that any use of unreasonable
force is promptly iden fied and responded to
appropriately.”
“The City will implement the terms of this
Agreement with the goal of ensuring that use of
46 PARTIAL COMPLIANCE
force by CDP officers . . . will comply” with at least
twelve major, listed principles.
Division “will ensure that the [use of force] incident
47 is accurately and properly reported, documented, PARTIAL COMPLIANCE
and inves gated.”
“CDP will track and analyze officers’ uses of force to
hold officers accountable for unreasonable uses of
48 OPERATIONAL COMPLIANCE
force; to guide training and policy; and to iden fy
poor tac cs and emerging trends.”
Development of use of force policies “that comply
with applicable law[,] . . . are adequate to achieve
the goals described in paragraph 45,” and “specify
49 OPERATIONAL COMPLIANCE
that unreasonable use of force will subject officers
to the disciplinary process, possible criminal
prosecu on, and/or possible civil liability.”
“CDP’s policies will address the use and deployment
50 of its authorized force techniques, technologies, OPERATIONAL COMPLIANCE
and weapons.”
Weapon-specific policies “will include training and
51 OPERATIONAL COMPLIANCE
cer fica on requirements that each officer must
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5. Crisis Intervention
PARAGRAPH # DESCRIPTION STATUS OF COMPLIANCE
“CDP will build upon and improve its Crisis
Interven on Program” in furtherance of four
specific, expressly-listed goals, which “will provide
131 a forum for effec ve problem solving regarding OPERATIONAL COMPLIANCE
the interac on between the criminal jus ce and
mental health system and create a context for
sustainable change.”
Establishment of Mental Health Response
Advisory Commi ee (the “Advisory Commi ee”)
“to foster rela onships and build support between
132 the police, community, and mental health GENERAL COMPLIANCE
providers and to help iden fy problems and
develop solu ons designed to improve outcomes
for individuals in crisis.”
133 Composi on of Advisory Commi ee. GENERAL COMPLIANCE
“The Advisory Commi ee will meet regularly and
provide guidance to assist CDP in improving,
134 GENERAL COMPLIANCE
expanding, and sustaining its Crisis Interven on
Program.”
Advisory Commi ee will conduct an annual
“analysis of crisis interven on incidents to
determine whether CDP has enough specialized
CIT officers, whether it is deploying those officers
135 PARTIAL COMPLIANCE
effec vely, and whether specialized CIT officers”
and communica ons “are appropriately
responding to people in crisis,” and will also
“recommend appropriate changes.”
“The Advisory Commi ee’s reports and
recommenda ons will be provided” to CPC, “be
136 GENERAL COMPLIANCE
publicly available, and will be posted on the City’s
website.”
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7. Accountability
PARAGRAPH # DESCRIPTION STATUS OF COMPLIANCE
The City and CDP will ensure that all allega ons of
officer misconduct, whether internally discovered
or alleged by a civilian, are fully, fairly, and
efficiently inves gated; that all inves ga ve
176 findings are supported by a preponderance of the PARTIAL COMPLIANCE
evidence and documented in wri ng; and that all
officers who commit misconduct are held
accountable pursuant to a disciplinary system that
is fair, consistent, and provides due process.”
“Internal Affairs will conduct objec ve,
comprehensive, and mely inves ga ons of all
internal allega ons,” with “findings . . . based on
the preponderance of the evidence standard” that
177 PARTIAL COMPLIANCE
must “be clearly delineated in policies, training,
and procedures and accompanied by detailed
examples to ensure proper applica on by
inves gators.”
“Internal Affairs will be headed by a qualified
178 civilian” who “will report directly to the Chief of OPERATIONAL COMPLIANCE
Police.
179 Qualifica ons for IA inves gators. PARTIAL COMPLIANCE
Ini al training for IA inves gators “that is
adequate in quality, quan ty, scope, and type on
180 PARTIAL COMPLIANCE
conduc ng misconduct inves ga ons” that
addresses specific, expressly- iden fied topics.
“[A]nnual training” for IA inves gators “that is
181 PARTIAL COMPLIANCE
adequate in quality, quan ty, type and scope”
“In each inves ga on, Internal Affairs will collect
and consider” all evidence. “[N]o automa c
preference for an officer’s statement over a non-
officer’s statement.” No disregard of a “witnesses’
182 statement solely because of” connec on to the PARTIAL COMPLIANCE
complainant or criminal history. IA inves gators
must “make all reasonable efforts to resolve
material inconsistencies between witness
statements.”
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10. Supervision
PARAGRAPH # DESCRIPTION STATUS OF COMPLIANCE
“CDP will ensure that first line supervisors provide
322 close and effec ve supervision of officers” in a PARTIAL COMPLIANCE
number of express, specifically-iden fied ways.
“CDP will develop and implement supervisory
training for all new and current supervisors” that is
323 “adequate in quality, quan ty, type, and scope, and PARTIAL COMPLIANCE
will include” a number of specific, expressly-listed
topics.
“Therea er all sworn supervisors will receive
324 PARTIAL COMPLIANCE
adequate in-service management training.”
“CDP will hold supervisors directly accountable for
the quality and effec veness of their supervision,
325 including whether supervisors iden fy and PARTIAL COMPLIANCE
effec vely respond to misconduct and ensure that
officers effec vely engage with the community.”
CDP “will create a plan to modify its Officer
Interven on Program (‘OIP’) to enhance its
326 effec veness as a management tool to promote NON-COMPLIANCE
supervisory awareness and proac ve iden fica on
of poten ally problema c behavior among officers.
“CDP supervisors will regularly use OIP data to
327 evaluate the performance of CDP officers across all NON-COMPLIANCE
ranks, units, and shi s.”
“The OIP will include a computerized rela onal
database that will be used to collect, maintain,
328 NON-COMPLIANCE
integrate, and retrieve data department-wide” in a
number of specific, expressly-iden fied areas.
“CDP will set threshold levels for each OIP indicator
that will trigger a formal review, and the thresholds
329 NON-COMPLIANCE
will allow for peer-group comparisons between
officers with similar assignments and du es.”
330-336 Addi onal express requirements of OIP. NON-COMPLIANCE
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