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    Diksha Singh Resume 24

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    apacconsultingdwarka

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    Diksha Singh Resume 24

    Uploaded by

    apacconsultingdwarka
    14 views1 page

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    14 views1 page

    Diksha Singh Resume 24

    Uploaded by

    apacconsultingdwarka

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Diksha Singh

    Key Account Manager, Corporate Gurukul || Sales and Operations ||Sales


    and Marketing Head, EdHusk || Ex-Wipro

    WORK EXPERIENCE

    PROFILE Corporate Gurukul || Key Account Manager (University) || Oct 2022 – Present
    • Established and fostered collaborative partnerships with senior
    Key Account Manager with over 5 years of
    management at top-tier institutions such as VIT Group, DTU, SRM,
    experience in sales planning and strategy
    BITS, Bennett, and Manipal Group with highest participation
    within the EdTech and IT sector. Worked
    • Overseeing the entire funnel for 15 key universities in both B2B
    as a core team member in an EdTech
    partnership with institutes and B2C student conversion
    startup, instrumental in expanding it to
    • Spearheaded revenue generation, achieving over INR 6Cr with a
    over 100k live sessions and expanded it to
    3000 faculty and 5 cities. Currently remarkable 30% YoY growth and 87% retention rate for institutes
    working as a pivotal key account manager • Led and optimized a high-performing team of 5 B2C academic
    in which achieved a noteworthy 6 crore counselors, achieving the highest conversion rate within
    contribution in revenue by managing organization with a growth of 62% YoY in student of conversion
    India's leading universities for our higher • Drove a 47% growth in Key Accounts participation, significantly
    education based courses. Adapt at staying contributing to revenue growth and fostering enduring customer
    ahead of the curve with the latest sales and relationships through strategic CRM and Marketing Campaigns
    marketing strategies, showcasing a track • Successfully delivered two cohorts of 140 students as a Project
    record in anticipating and capitalizing on Manager in NUS, Singapore, achieving an outstanding 94% CSAT
    emerging industry trends. Ready to bring and earning recognition as the best performer for the project
    a dynamic, results-oriented approach to
    drive business success in a new and EdHusk || Core Team Member (Sales & Operations) || Feb 2019 - Sept 2022
    challenging environment • Managing a team of 15 Members in a hybrid ed-tech startup that
    provides 1on1 personalized services in offline and online education
    • Developed key operational initiatives to drive and maintain
    SKILLS
    substantial business growth, achieved 100k+ live 1on1 sessions
    Technical: Excel, Lead Square, CleverTap, • Devised new promotional approaches to boost customer numbers
    OpenAI, Zoho CRM, Facebook Ads and market penetration while enhancing engagement by 26% QoQ
    and driving growth in various categories of services
    Soft Skills: Problem Solving, Idea generation • Investigated and addressed business development challenges to
    and collaboration, Account Management, Sales proactively mitigate problems and expand services strategically
    Planning, Operations, Team Management
    into 3 cities with a team of 3000 faculties across domains
    Languages known: English, Hindi • Developed key operational initiatives to drive and maintain
    substantial business growth with NPS of 65%
    EXTRACURRICULAR ACTIVITY
    Wipro || Product Configurator (Siebel Configuration) || Oct 2017 - Feb 2019
    • Worked as a city ambassador (Delhi NCR) • Worked with leading international communications company
    for IIT Kharagpur’s Tech Fest Ooredoo in delivering mobile, fixed, broadband internet and
    • Worked as a social coordinator in college corporate managed services tailored to the needs of consumers
    • Volunteer of National Service Scheme and businesses across Middle East, North Africa and South-East
    • Managing Siebel Configuration, Workflow management, Scripting
    CONTACT for the promotions and plans, Pricing Management
    • Trained in Seibel Development and completed Wipro’s in campus
    PHONE: 7042331345 6-months training and development program
    EMAIL: [email protected]
    ADDRESS: Jaipur, India EDUCATION
    LINKEDIN:
    https://www.linkedin.com/in/diksha-singh- B. Tech Computer Science | Galgotias University, Greater Noida| 2012-2017 | 8.6 CGPA
    353252ab/

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