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    John Rushing Resume1

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    John Rushing Resume1

    Uploaded by

    api-277827449
    51 views3 pages

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    john rushing resume1

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    Copyright:

    © All Rights Reserved
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    51 views3 pages

    John Rushing Resume1

    Uploaded by

    api-277827449

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    John Rushing

    970.948.8124 | [email protected] | Fruita, CO 81521

    PROFESSIONAL SUMMARY

    I am a Public Safety Technology Professional with a strong drive for helping others and increasing the safety of
    the public overall. I enjoy applying my expertise and experience to new challenges and am always seeking
    professional growth opportunities. I love solving technology puzzles, sharing my enthusiasm with others, and
    collaborating to innovate. My background includes Public Safety Hardware and Software Deployment, Public
    Safety IT Service Management, Sworn Law Enforcement, and Healthcare.

    I have a variety of skills that help me make meaningful contributions including:


    -Rapid and decisive problem-solving and prioritization in high-stress and rapidly changing environments.
    -Managing multiple systems for multiple user groups with minimal or no policy/procedural guidance.
    -Expertise in field application of Public Safety technology tools, and tailoring of user training to focus on actual
    use-case scenarios.
    -Clear and concise documentation of complex and highly customized systems.
    -Strategic critical thinking to implement solutions that go beyond immediate issues.
    -Detailed understanding of the CJIS Security Policy.
    -Skill in communicating clearly to a variety of audiences using tact and discretion.
    -Understanding of business processes of various levels of government organizations.

    SKILLS

    • Software Installation • Windows Administration • Disaster Recovery


    • System updates and upgrades • Network Troubleshooting • Infrastructure Resilience
    • Backup Management • Virtualization Technologies • Technical Troubleshooting
    • System Integration • Database Management

    EXPERIENCE

    Mobile Video Presales Engineer


    Motorola Solutions, 2023 - Current

    • Deploy evaluations and provide demonstrations of in-car and body-worn video hardware and software
    solutions to public safety agencies in support of sellers

    • Review quotes and assist in response to RFPs/RFIs.

    Sr Support Spclst IV - PremierOne Hypercare


    2022 - 2023

    • Provided highly focused PremierOne Support attention on-site and remotely for customers experiencing
    multiple, complex challenges with their PremierOne environments

    • Delivered highly technical, multi-day training to end customer IT resources


    • Acted as a SME for PremierOne, assisting colleagues with adding functionality, break/fix, configuration, and
    troubleshooting.
    Sr Field Service Technician, Emergency Call Handling
    2021 - 2022

    • Implemented/deployed complete VESTA Emergency Call Handling (911) systems.

    Solutions Architect Team Lead, Software Deployment And Integration


    2020 - 2021

    • Led a team (7) of Solution Architects with a variety of expertise to deploy hardware and software to support
    Motorola Solutions' Public Safety Command Center Software Suite

    • Developed, maintained, and delivered highly technical, multi-day training to end customer IT resources.

    System Technologist - PremierOne CAD/Records/Mobile


    2018 - 2020

    • Installed and configured complex and highly redundant systems that include Fortigate firewalls, Extreme
    switches, clustered VMWare hosts, and BigIP F5 network traffic managers

    • Trained customers and peers on technical topics such as System Administration and client software
    function and installation/configuration

    • Performed software and hardware troubleshooting in an enterprise environment.

    Applications Specialist - Premierone CAD/Mobile


    2016 - 2018

    • Delivered on-site support of new system deployments and major upgrades primarily focused on system
    software configuration

    • Trained customer administrators to configure and maintain highly complex Public Safety software systems

    System Technologist III - Tier 1 Support, Public Safety


    2015 - 2016

    • Provided direct application support for PremierOne CAD and Mobile, Premier CAD and related applications,
    and CommandCentral applications

    • Maintained a caseload of service incidents; prioritizing activities and communicating with stakeholders,
    managing incidents throughout the service delivery lifecycle

    • Monitored systems using System Center, responding to alerts appropriately, maintaining and improving
    System Center configuration.

    Public Safety Technology Manager


    Pitkin County Government, 2008 - 2015

    • Oversaw day-to-day technology support of a 911 Center, 4 Law Enforcement agencies, 4 Fire/EMS agencies,
    and Emergency Management; coordinated and supervised the work of Pitkin County's help desk vendor for
    Public Safety customers.

    Law Enforcement (8 Years), TSA Screener (2 Years P/T), And Registered Nurse (8 Years)
    1991 - 2013

    EDUCATION

    Bachelor of Science in Nursing - Registered Nurse


    WEBSITE, PORTFOLIO AND PROFILES

    resume.rushingnet.com

    CERTIFICATIONS

    • Microsoft Certified: Azure Fundamentals


    • CompTIA Security+CE (expired)
    • Google Apps Administrator
    • Previous Airbus DS Sentinel Patriot 911 and Aurora MIS Installation and Maintenance
    • Spillman Application Administrator
    • Numerous Geeksquad, TrendMicro, and similar helpdesk certifications through previous employer
    • College Coursework completed in Networking basics, Networking Security, and Firewalls and VPNs

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