Adventure Tour Operator

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GOVERNMENT OF INDIA

MINISTRY OF TOURISM
GUIDELINES FOR RECOGNITION / RENEWAL OR EXTENSION AS AN
APPROVED ADVENTURE TOUR OPERATOR (ATO)
nd
[Revised with effect from 2 January 2012]

1. Aims and objectives: The aims & objectives of the scheme for recognition
of Adventure Tour Operator (ATO) are to encourage quality standard and service
in this category so as to promote tourism in India. This is a voluntary scheme
open to all bonafide Adventure Tour Operators to bring them in organized sector.

2. Definition: An ATO is the one who is engaged in activities related to


Adventure Tourism in India namely, water sports, aero sports, mountaineering,
trekking and safaries of various kinds, etc. In addition to that he may also make
arrangements for transport, accommodation, etc.

3. The application for approval shall be submitted online through


etraveltradeapproval.nic.in. In this regard any query may be addressed to the
Assistant Director General, Travel Trade Division, Ministry of Tourism,
Government of India, Room No. 23, C – 1 Hutments, Dalhousie Road, New Delhi
– 110 011, Tel No. 011 2301 2805, Fax No. 011 2301 9476, Email ID:
[email protected]

4. The application for renewal / extension shall also be submitted online


after being registered online as an approved tour operator through
etraveltradeapproval.nic.in. In this regard any query may be addressed to the
Regional Director of the concerned region as per the following addresses:-
a) The Regional Director (East), India Tourism, “Embassy”, 4,
Shakespeare Sarani, Kolkata – 700 071, West Bengal. Phone No.
(033) 2282 5813 / 2282 1475, Fax: (033) 2282 3521, Email:
[email protected]
b) The Regional Director (West), India Tourism, 123, M. Karve Road,
Opp. Church Gate, Mumbai – 400 020, Maharashtra. Phone No. (022)
2208 3263 / 2207 4333 / 2207 4334, Fax: (022) 2201 4496, Email:,
[email protected] , [email protected]
c) The Regional Director (North), India Tourism, 88 – Janpath, New Delhi
110 001. Phone No. (011) 2332 0342 / 2332 0005 / 2332 0008, Fax:
(11) 2332 0109, Email: [email protected]
d) The Regional Director (South), India Tourism, 154, Anna Salai,
Chennai – 600 002, Tamil Nadu. Phone No. (044) 2846 0285 / 2846
1459, Fax: (044) 2846 0193, Email: [email protected]
e) The Regional Director (North – East), India Tourism, Asom Paryatan
rd
Bhawan, 3 Floor, Near Nepali Mandir, A. K. Azad Road, Paltan
Bazar, Guwahati – 781 008, Assam. Phone No. (0361) 273 7554, Fax
No. (0361) 273 7553, Email: [email protected]
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5. The recognition as an approved ATO shall be granted by the
Ministry of Tourism (MOT), Government of India (GOI), New Delhi initially,
for five years, based on the Inspection Report / Recommendations of a
Committee comprising the concerned Regional Director (RD) and a
member of Adventure Tour Operators Association of India (ATOAI).

6. The renewal / extension thereafter shall be granted for five years


after Inspection conducted by a Committee comprising the concerned RD
and a member of ATOAI, on an application made by the ATO along with
the requisite fee / documents.

7. The documents received from applicants after scrutiny in all


respects would be acknowledged by the Travel Trade Division (TT
Division) in MOT in respect of first approval and by the concerned RD for
renewal or extension. The inspection for first approval / renewal or
extension shall be conducted by the Inspection Team within a period of
sixty working days from the receipt of complete application.

8. The following conditions must be fulfilled by ATO for grant of


recognition / renewal or extension by MOT:-

(i) The application for grant of recognition / renewal or extension


shall be in the prescribed form and submitted in duplicate
along with the required documents.

(ii) ATO should have a minimum Paid up Capital (Capital


employed) of Rs. 3.00 lakhs duly supported by the latest
audited Balance Sheet / firm’s Statutory Auditor’s certificate.

(iii) The turnover by the firm from Adventure Tourism &


Adventure Sports related activities only should be a minimum
of Rs.10.00 lakh during the preceding financial year duly
supported by a certificate issued by Statutory Auditor of the
firm.

(iv) The minimum office space should be at least 150 sq. ft for
rest of
India and 100 sq. ft for hilly areas which are above 1000
meters from sea level. The office should be located in neat
and clean surroundings and equipped with telephone, fax and
computer/computer reservation system etc. There should be
sufficient space for reception and easy access to toilets.

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(v) ATO should have a minimum of four qualified staff out of which
at least one should have Diploma / Degree in Tourism & Travel
Management from a recognized University, IITTM and any institution
approved by AICTE or should be trained from reputed specialized
Institutes in Private / Public Sector. The owner of the firm would be
included as one of the qualified employees. Either, the Owner /
Director himself or their Operations - Chief employed should be well
qualified in the activity the adventure operator wants to pursue,
which is determined by certification by any national or international
institute in the activity or minimum of eight years of practical
experience.

The academic qualifications may be relaxed in case of the


other two staff members who are exceptionally experienced
personnel in Airlines, Shipping, Transport, PR Agencies, Hotels and
other corporate bodies and those who have two years experience
with MOT approved tour operators.

For the agencies located in the North – Eastern region,


remote and rural areas, there should be a minimum of two qualified
staff out of which one should have a Diploma / Degree in Tourism &
Travel Management from a recognized University, IITTM or an
institution approved by AICTE or should be trained from reputed
specialized Institutes in Private / Public Sector. The owner of the
firm would be included as one of the qualified employees.

(vi) The Agency must clearly indicate its specialization of activities or


activity it wishes to pursue as business like trekking, water sports,
aero sports, scuba diving, Safaris etc.

(vii) The operator must have his own Adventure equipment as well as
specialized trained staff.

(viii) For the monuments protected under the Ancient Monuments and
Archaeological Sites & Remains Act, 1958 (24 of 1958), the ATOs
should deploy / engage the services of Regional Level Tourist
Guides trained and licensed by Ministry of Tourism, Government of
India or other guides authorized by the Government of India or
under orders of the Hon’ble Court(s). For other monuments and
destinations, the guides authorized under the orders of the
appropriate authority, if any, of the concerned monument /
destination should be deployed / engaged by ATOs.

(ix) The field staff members of the party must be qualified for the activity
or must have minimum of five years of practical experience. The
staff member must obtain an Adventure certificate from the
specialized organizations like IMF (for Mountaineering/trekking) &
NIWS Goa (for Water Sports/Aero sports, etc.).

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(x) Field members of the company must be qualified in First - Aid /
C.P.R by Red Cross or equivalent body or Certificate Course
conducted by the Adventure Tour Operators Association of India.

(xi) The party must sign an undertaking for adherence to sustainable


ecological practice and protection of environment in keeping with
guidelines for eco-tourism and safety and security guidelines of
Ministry of Tourism/Adventure Tour Operator Association of India.

(xii) It would be recommended to distribute a copy of the Eco - Tourism


guidelines to each client.

(xiii) The agency must maintain in its office premises all the maps and
reference material concerning the particular activities it desires to
pursue as business.

(xiv) The party must have printed brochure or website clearly describing
its i) present activities (ii) Its area of operation (iii) its commitment to
follow Eco - Tourism guidelines.

(xv) The firm should clearly indicate the area of specialization in all their
promotional and display material.

(xvi) Principles of Eco Tourism as being espoused by ATOAL


Membership of PATA Green Leaf are optional.

(xvii) ATO should have filed Income Tax Return for the current
assessment year.

(xviii) ATO should have been in operation for a minimum period of one
year before the date of application.

9. Although a large number of activities come under Adventure Tourism, MOT


has decided to grant recognition primarily to the following four categories of ATO
(s) at this point of time:-

I. Operators dealing with water sports.


II. Operators dealing with aero-sports.
III. Operators dealing with safaris of various types.
IV. Operators dealing with mountaineering and trekking.

10. Safety guidelines:

(i) Safety guidelines for water sports, Aero - sports, safaris, mountaineering and
trekking which have to be followed by ATOs have been appended for reference at
Annexure. It may be noted that in a number of adventure activities, a risk is
involved and, therefore, it must be ensured by the ATO that safety

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guidelines are strictly followed. In case the ATO is making arrangements through
Sub - Agents, it would be the responsibility of the Principal Tour Operator to
ensure that Sub - Agents provide proper equipment to clients and all safety
measures are followed to.

(ii) ATO may also ensure that his counterpart abroad must obtain an
undertaking from the foreign tourists that in case of any loss, damage / accident,
etc., the travel agency would not be responsible and the client must be covered
by the Medical Insurance and should include the cost of repatriation fee if he / she
is to continue the tour.

(iii) Insurance: ATO has qualified staff to handle the operations. Since
adventure has an in - built risk factor, the Clients / ATOs should be covered by
insurance. This insurance is termed as "Special Contingency Policy". It is specific
to cover the risk factor of the Client / ATO, i.e. it covers accidental deaths, loss of
limbs and / or eyes and permanent/partial disability.

(iv) Disclaimer: MOT, GOI would not be responsible for any claims by clients
of the approved ATO.

11. While submitting the application, the ATO must indicate the arrangements
for emergency lift and evacuation of clients in case of mishap. In case of
emergency, please indicate the equipments available for emergency lift up /
evacuation of the persons. In respect of emergencies, the undertaking as per
Annexure I has to be signed by the Adventure Tour Operator.

12. ATO would be required to Pay a non - refundable fee of Rs.3, 000/-
(Rupees three thousand only) while applying for the recognition and renewal of
the Head Office as well as each Branch Office. The fee would be made payable to
the Pay & Accounts Officer, Ministry of Tourism in the form of online payment.

13. The ATO should adhere to the tenets of the Code of Conduct for “Safe &
Honourable Tourism” for which the following action would have to be taken:

(i) A signed copy of the pledge of commitment towards “Safe &


Honourable Tourism” should be attached with the application either
in Hindi or English language. The pledge is attached in English &
Hindi as Annexure II & III, respectively.

(ii) On the day a staff member joins the ATO, he / she would be
required to take / sign the pledge. The pledge would be incorporated
in the appointment letter / joining report of the staff.

(iii) Two focal points would be nominated (i.e., from HRD, security side
etc.) at the time of applying for approval by the ATO in the case of
organizations which have more than 25 personnel. In the case of
ATO with less than 25 personnel, one focal point would have to be
nominated.

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(iv) The training would be provided to the staff of the approved ATO by
MOT under its Capacity Building of Service Providers (CBSP)
scheme in connection with “Safe & Honourable Tourism”. The
focal points of the ATO would be trained first within first six months
of MOT approval. Subsequently, the trained focal points in turn
would impart further in – house training to the staff which would be
arranged within next six months.

(v) The Pledge of Commitment towards “Safe & Honourable Tourism”


would have to be displayed by the ATO prominently in the front
office area / lobby of the ATO.

(vi) The signatories of the Code of Conduct would be required to


maintain a record of action taken by them in compliance of the
provisions of this para, which shall be kept in their office & shown
to the Committee(s) at the time of renewal.

14. The recognition / renewal or extension would be granted to the Head


Office of ATO. The Branch Offices of ATO would be approved along with head
office or subsequently, provided particulars of Branch Offices are submitted to
MOT for recognition and for renewal or extension to the concerned RD and
accepted by it.

15. For recognition / renewal or extension of ATO, representatives from


ATOAI specializing in such activities would be included as Inspection Team
members.

16. ATO so granted recognition / renewal or extension shall be entitled to


such incentives and concessions as may be granted by Government of India
from time to time and shall abide by the terms and conditions of recognition as
prescribed from time to time by MOT, GOI.

17. ATO would have to report action taken by them in their Annual Report
which shall be kept with them & shown to the Committee(s) at the time of
renewal.

18. Even though the scheme of granting approval of recognition / renewal or


extension to service providers of Travel Trade is voluntary, in nature, there is a
need to have a pro - active role of MOT and Travel Trade to ensure that more and
more service providers seek approval and then service the tourists. There is also
a need to educate the stakeholders as well as consumers against the potential
risk of availing services through the unapproved service providers.

19. It shall be mandatory for an approved service provider of Travel Trade to


prominently display the Certificate of approval / renewal or extension of
recognition given by MOT in the office by pasting it on a board or in a picture
frame so that it is visible to a potential tourist.

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20. The decision of MOT, GOI in the matter of recognition / renewal or extension
shall be final. However, MOT may in their discretion refuse to recognize / renew
or extend any firm or withdraw / withhold recognition / renewal or extension
already granted with the approval of the Competent Authority at any time. Before
such a decision is taken, necessary Show Cause Notice would be issued and the
reply considered on merit. Termination would be done only after careful
consideration and generally as a last resort. Reasons for withdrawal would be
mentioned in the Show Cause Notice and final order. In special circumstances
such as threat to the security of the State detailed reasons may be withheld.

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ANNEXURE

GUIDELINES FOR SAFETY AND RESCUE IN ADVENTURE SPORTS

INTRODUCTION:

1.1 An ATO is one who is engaged in activities related to Adventure Tourism in


India, namely, water sports, aero sports, mountaineering and trekking, safaris of
various natures, etc. In addition to that he may also make arrangements for
transport, accommodation etc.

GENERAL GUIDELINES FOR ALL ADVENTURE SPORTS

2.1 Every group of persons taking part in adventure sports must be


accompanied by a person designated as a “leader”.

2.2 “Leaders” must possess appropriate qualification and skills as indicated in


relevant chapters of this document.

2.3 Every person joining a group engaged in adventure sports must receive an
introductory training and leaders should be satisfied that they have acquired the
skills necessary to participate.

2.4 Leaders should have a first aid certification and must be competent to
impart first aid training in the use of stretchers.

2.5 Leaders should be familiar with search procedures and should brief all
group members in these procedures.

2.6 All group members must be familiar with the use of radios where these are
being used.

2.7 Leaders should be familiar with helicopter operations, know how to


approach a helicopter and procedures for being winched up and down.

2.8 Leaders should be proficient in the use of maps and compasses in any
weather by day or night.

2.9 Leaders should be satisfied that all members are medically fit to take part
in the adventure sports.

2.10 Leaders should satisfy themselves that equipment to be used meets all the
safety norms for each adventure sport; all inspections have been carried out as
recommended by the manufacturer and is fit for use.

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2.11 Under no circumstances should the capacity rated by the manufacturer of
adventure sports equipment be exceeded, any unauthorized modifications except
as additional safety measures be carried out or sub standard material used.

2.12 Information regarding nature of activity, area of operation, period of activity,


possible hazards, persons to be contacted in an emergency and list of members
should be given to the concerned safety and rescue committees.

2.13 Suitable hand held devices with graded distress signal capabilities should
be made available to adventure tourist groups at suitable prices when available in
India.

2.14 A qualified Doctor should be available on call

2.15 Communication facilities such as Mobile Telephone / Walkie - Talkie etc.


should be available.

GUIDELINES FOR WATER SPORTS

3.1 All leaders or guides must possess a valid certificate or license from a
recognized institution or association. They should have an adequate experience
in the concerned sport.

3.2 All leaders and guides must be good swimmers and should be well trained
in water rescue techniques, first-aid & CPR (Cardio pulmonary resuscitation).

3.3 A rescue craft should always be in sight or in radio contact of the persons
or group engaged in water sports. The rescue craft could be powered or un -
powered according to requirements of the sport but it must have a first aid kit,
spare life jackets and throw lines/rescue bags. For river sports, a minimum of two
crafts (i.e. two rafts or a raft and one/two safety/rescue kayaks is a must.

3.4 All participants should wear suitable buoyancy aids and where necessary
protective headgear. Helmets are a must for river sports.

3.5 In water sports, where there is a possibility of being thrown in the water, all
participants should be swimmers.

3.6 All equipment should be inspected by a competent person or the


manufacturer once every season or six months, whichever is less.

3.7 A log book should be maintained for each craft, which should be a record
of usage, inspection, repairs and modifications. A river logbook must be
maintained be maintained for river rafting operations.

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3.8 All craft which are away from the base of operations should carry a first-aid
kit, emergency equipment and repair kit. They should, where appropriate, carry
navigational equipment.

3.9 All craft should display of the list of minimum equipment and accessories
as recommended by the manufacturer.

3.10 The capacity rating of the craft should be prominently displayed so as to be


visible to the users along with a warning of potential hazards.

3.11 No person should be allowed to participate under the influence of illicit


drugs or alcohol.

3.12 Incidents and accidents should be immediately reported to the concerned


safety committee.

3.13 Medical concerns: Those suffering from any serious medical conditions
such as a weak heart, epilepsy, back / spinal problems (such as slip disc) &
expecting mothers should not be allowed to participate in river sports/adventure
sports such as scuba diving etc.

3.14 Age limit: The age limit for water sports should be prominently displayed in
all literature and also base of operations. For river sports, the age limit is: 14
years & above for all sections, 10 years and above on float trips (grade II). Based
on the river section/conditions, this can be relaxed by 1 or 2 years by the trip
leader.

3.15 A liability waiver should be signed by the client prior to the river trip. This
should clearly mention the inherent risks involved in the sport.

3.16 For river sports, life jackets must be on at all times while on the river. The
life-jackets must be fastened properly and have a minimum buoyancy of 8-9 kgs.
Appropriate life-jackets should be used. Inflatable life-jackets should not be used
on the river.
GUIDELINES FOR AERO SPORTS

4.1 All aero sports must be carried out under an instructor or guide holding a
valid license or certificate from a recognized institution, club or association.

4.2 All pilots and parachutists must be medically examined and certified fit to
participate in aero sports.

4.3 Passengers should be medically fit and briefed on emergency procedures.

4.4 All aero sports should be undertaken only in day light hours.

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4.5 Clearance in powered flying, such as micro light and powered hang gliders
should be obtained from the concerned air traffic control while flying in controlled
airspace. In uncontrolled areas, a responsible person should be available on
ground to give take-off and landing clearances.

4.6 For un - powered flying, such as hang gliding and paragliding a launch
master should be present at the take off site and a landing area safety officer at
the landing zone.

4.7 First aid equipment along with suitable trained person should be available
at all times.

4.8 All pilots, passengers and parachutists must wear protective helmets.

4.9 All aero sports activity must be undertaken when sky is clear of clouds; the
surface is in sight and with visibility at least one nautical mile.

4.10 No person should be allowed to participate in aero sports under the


influence of drugs and alcohol.

4.11 Rules for avoiding collision:


(For these rules micro light, powered hang gliders etc. may be read as aircraft)

1. No aircraft shall be flown in such a way as to create a danger of


collision.
2. Formation flying is not recommended.
3. All aircraft must avoid passing under, over or in front of another
aircraft unless well clear of it.
4. The lower aircraft always have right of way, except for aircraft in any
emergency.
5. When two aircraft approach each other head on, they should turn on
their right.
6. Overtaking is not allowed under any circumstances.

4.12 All aircraft, parachutes and airborne equipment must be inspected and
certified fit by a competent person on a daily basis.

4.13 Log books should be maintained for all aircraft, parachutes and airborne
equipment which would record its usage, inspections, modifications and repairs.

4.14 Repairs and modifications of airborne aero sports equipment must be


carried out with the approval of the manufacturer.

4.15 All clubs, associations, government and other bodies offering aero sports
facilities must maintain a manual of operation which should be available at the site
of the aero sports activity and a copy should be sent to the concerned safety
committee for review. This manual should contain standard operating

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procedures, list of mandatory checks of equipment, details and specifications of
equipment and emergency procedures.

GUIDELINES FOR MOUNTAINEERING AND TREKKING

5.1 All members of mountaineering expeditions should be adequately qualified


for taking part in the sport. Basic course certificate issued by National
Mountaineering Institutes should be considered adequate for this purpose.

5.2 Leaders of mountaineering expeditions should possess adequate


qualifications approved by Indian Mountaineering Foundation.

5.3 Members of mountaineering expeditions and trekking groups should be


physically fit.

5.4 Equipment used for mountaineering and trekking should be UAAI certified
or approved by the Indian Mountaineering Foundation.

5.5 Rescue equipment, such as ropes, harnesses, pulley systems and portable
stretchers must be maintained as a separate kit in a suitable package marked
boldly with the words “Rescue equipment”.

FORMATION OF SAFETY AND RESCUE COMMITTEE

6.1 In addition to having an element of risk, adventure sports are usually


undertaken in remote areas, often inaccessible by road. In order to minimize the
risks it must be ensured that adequate safety measures are adopted by all
agencies conducting adventure sports especially where tourists are involved.
Rescue arrangements also have to be speedily put into operation to minimize loss
of life and limb in the event of mishaps.

6.2 The formation, therefore, of state level committees for safety and rescue of
tourists, is essential. The committees should be able to oversee implementation of
safety measures and co-ordinate rescue efforts.

6.3 The safety and rescue committee should function as a nodal agency for all
adventure activities in the state. It should draw its members from the various
executive departments such as departments of Tourism, Sports, Police and
military authorities and representatives from ATOAL.

6.4 Similar committee should be formed at the District level under the district
administration.
URGENT SAFETY NOTICES

These notices would be issued subsequently, as and when required, to


update these guidelines, based on suggestions and reports received.

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21. Give details of:

a) Volume of tourist traffic handled up to the date of application showing


foreign and domestic tourist traffic separately. Please submit a certificate from Statutory
Auditor of the firm in original. This certificate should show the receipts from Adventure
Tour operations and adventure sports related activities only during the financial year
immediately preceding the date of submission of your application.

(a) Clientele: special tourist groups handled, if any, their size, frequency, etc.
(b) Steps taken to promote domestic tourist traffic and details of the groups
handled, if any.
(c) Special programmes if any, arranged for foreign tourists

22. Please indicate details of trained manpower available to operate such tours.
(Please give details of the persons employed in your organization who are trained and
also attach copies of their certificates of training they have undertaken).

23. Whether the agency has its own equipments or hired from another handling
agency. Give details of the equipment available.

24. The handling agency if located outside or at operational area must also be
approved by the Ministry of Tourism, Government of India.

25. Give details of the facilities available with them (handling agency located outside)
including trained manpower, equipment, etc.

26. In case of emergency, please indicate the equipments available for emergency lift
up / evacuation of the persons. In respect of emergencies, the undertaking as per
Annexure I has to be signed by the Adventure Tour Operator.

27. In case of any change in the scope of activities the same may be brought to the
notice of MOT within one month.

28. Indicate the type of insurance facilities available with the company whether group
or personal.

29. Whether porters used for adventure purposes are also experienced and insured.

30. Any additional information the organization would like to give with the reference to
the adventure tourism activities undertaken by the firm.

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ANNEXURE – I

UNDERTAKING

I, Shri / Smt. / Kumari ……………………….undertake the responsibility for


operation of this adventure tour (specify details) for efficient handling of the
operation and bear the damages (to life or property of dislocation of environment)
being the Principal Agent. I also promise that guidelines for operation
of…………………………(Adventure Sports) as circulated by Ministry of Tourism
would be followed, in letter and spirit.

Signatory

Official rubber stamp


Date:

Place:

*********************************************************************************************

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ANNEXURE – II

PLEDGE FOR COMMITMENT TOWARDS SAFE & HONOURABLE TOURISM


AND SUSTAINABLE TOURISM

I/We solemnly pledge and reiterate our commitment to conduct our


business in a manner that befits the culture and ethos of our rich and
ancient civilization, and the tolerant and accommodating nature of our
multicultural society and protects all individuals, especially women and
children from all derogatory acts which are contrary to the spirit of our
country. We hereby commit to abide by the Code of Conduct for Safe and
Honourable Tourism.

Recognizing that every earth resource is finite and fragile, I /We


further pledge to fully implement sustainable tourism practices, consistent
with the best environment and heritage protection standards, such that
my/our present tourism resource requirements optimize both local
community benefit and future sustainable uses.

Signature:…………………………………………………………………………………

Name: ………………………………………………………………………………………

On behalf of:…………………………………………………………...…………………

In the presence of:………………………………………………………………………

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ANNEXURE – III

सरु क्षित और सम्मानजनक पर्यटन और सतत पर्यटन का प्रतत प्रततबद्धता के लिए प्रततज्ञा

मैं / हम
हमारी समद्
ृ ध और प्राचीन सभ्र्ता की संस्कृतत और िोकाचार तथा हमारी बहु
- सांस्कृततक समाज की सहनशीि और उदार प्रकृतत को कार्म रखते हुए अपना कार्य करने की
सत्र् तनष्ठा से प्रततज्ञा करता हूँ / करते हैं वचनबद्धता दोहराता हूँ / दोहराते हैं । हम उन
सभी अपमानजनक कार्ों, जो हमारे दे श की प्रवतृ त के ववपरीत हैं , से सभी व्र्क्ततर्ों ववशेषकर
महहिाओं और बच्चों की सरु िा सतु नक्चचत करते हुए उद्र्म करें गे । हम एतद्वारा सरु क्षित एवं
सम्मानजनक पर्यटन हे तु आचार संतिता के पािन का वचन दे ते हैं ।

र्ह स्वीकार करते हुए कक पथ्


ृ वी के प्रत्र्ेक संसाधन सीलमत तथा नाशवान है , मैं / हम
सवोतम पर्ायवरण और ववरासत संरिण मानकों के अनुकि सतत पर्यटन व्र्वहारों को पणयतः
कार्ायक्ववत करने की भी प्रततज्ञा करता हूँ / करते हैं , ताकक मेरे / हमारे वतयमान पर्यटन संसाधन
की आवचर्कताओं का स्थानीर् समद
ु ार् के िाभ और भावी सतत उपर्ोगों, दोनों के लिए अधधकतम
उपर्ोग ककर्ा जा सके ।

_________________________________________________________हस्तािर

____________________________________________________________नाम

_______________________________________________________की ओर से

___________________________________________________की उपक्स्थतत में

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LIST OF DOCUMENTS (CHECK LIST) REQUIRED FOR FIRST APPROVAL/ RENEWAL OR
EXTENSION AS AN APPROVED ADVENTURE TOUR OPERATOR (ATO)

1. Online application duly filled in.


2. Two attested photographs.
3. Documentary proof (preferably registration certificates from govt.) in support of beginning of
operations of your firm.
4. Undertaking as per Annexure I in original to be signed by the Adventure Tour Operator.
5. A signed copy of the Pledge of Commitment towards “Safe & Honourable Tourism”. The pledge is
attached in English & Hindi as Annexure II & III, respectively.
6. A copy of complete Audited Balance Sheet with the Director’s Report for the latest financial year.
7. Income Tax Acknowledgement for the latest assessment year.
8. Service Tax Registration certificate from the concerned authority.
9. Certificate of Statutory Auditor of the firm stating the paid-up capital not less than Rs. 3.00 lakhs.
10. Reference letter from Bank on its original letterhead regarding the firm’s bank account with address
& telephone numbers.
11. Details of staff employed giving names, educational qualification & experience if any in tourism field
and length of service in your organization (copies of certificates to be enclosed):
a) The Adventure Tour operator should have a minimum of four qualified staff out of which at least
one should have Diploma / Degree in Tourism & Travel Management from a recognized University,
IITTM, any institution approved by AICTE or should be trained from reputed specialized Institutes in
Private / Public Sector. The owner of the firm would be included as one of the qualified employees.
Either, the Owner / Director himself or their Operations - Chief employed should be well qualified in
the activity the adventure operator wants to pursue, which is determined by certification by any
national or international institute in the activity or minimum of eight years of practical experience.
b) The academic qualifications may be relaxed in case of the other two staff members who are
exceptionally experienced personnel in Airlines, Shipping, Transport, PR Agencies, Hotels and
other corporate bodies and those who have two years experience with Ministry of Tourism
approved tour operators.
c) For the agencies located in the North – Eastern region, remote and rural areas, there should be a
minimum of two qualified staff out of which one should have a Diploma / Degree in Tourism &
Travel Management from a recognized University, IITTM or an institution approved by AICTE or
should be trained from reputed specialized Institutes in Private / Public Sector. The owner of the
firm would be included as one of the qualified employees.
d) Names of focal points.
12. List of Directors/Partners or name of the Proprietor.
13. Details of office premises, whether located in commercial or residential area, office space in sq. ft.
(The minimum office space should be at least 150 sq. ft for rest of India and 100 sq. ft for hilly
areas which are above 1000 meters from sea level) and accessibility to toilet and reception area.
14. Certificate of Statutory Auditor of the firm on original letter head in support of turnover from
adventure tourism and adventure sports related activities only which should not be less than Rs.
10.00 Lakh during the last financial year.
15. Documents duly stamped & attested by the Managing Director / Managing Partner/ Proprietor
of the firm.
16. The payment of fee of Rs. 3000/- should be made online only through Debit/Credit
Cards, e-banking etc.

NOTE:
I. The guidelines etc., may be downloaded from websites www.tourism.gov.in,
etraveltradeapproval.nic.in & www.incredibleindia.org .
II. The application form along with all supporting documents should be submitted online through
etraveltradeapproval.nic.in only.
III. Please quote the reference number of Ministry of Tourism if the application is for renewal of
recognition.
IV. When applying for Branch Office(s), separate application should be filled and submitted online
along with the required documents, in duplicate.

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