DRINKING WATER WARNING
Muskegon Heights Water System lost pressure and contamination may have occurred
BOIL YOUR WATER BEFORE USING
Due to a drop in pressure in the Muskegon Heights water supply, bacterial contamination may
have occurred in the water system. Bacteria are generally not harmful and are common
throughout our environment. Corrective measures are currently being undertaken to correct the
situation.
What should | do?
DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil
for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should
be used for drinking, making ice, brushing teeth, washing dishes, and preparing food. Boiling
kills bacteria and other organisms in the water. Continue using boiled or bottled water until
further notice. For more information, you can view a YouTube video at
hitos:/Awww.youtube.com/wate!
What happened? What is being done?
These precautionary actions are being taken due to the loss of water pressure in the water
distribution system caused by failure of the supervisory control and data acquisition system on
April 24, 2024. Whenever a water system loses pressure for any significant length of time,
Precautionary measures are recommended.
The City is currently being supplied water by the City of Muskegon water system, however
pressure will be at a lower level. The Muskegon Heights staff is working to get pressure
restored, and water staff will be taking other remedial actions such as flushing and collecting
bacteriological samples from around the system. The samples will be collected to determine
that the water quality meets the state drinking water standards. We will inform you when tests
‘show no bacteria and you no longer need to boil your water, We anticipate resolving the
problem within the next 72 hours,
This boil water notice shall remain in effect until results from the sampling verify the water is
safe to drink. Customers will be advised when the boil water advisory has been lifted.
For more information, please contact the Muskegon Heights Water Filtration Plant,
231.780.3415 or the City Manager's Office at 231.788.8870. We will also post updates on our
social media pages and contact local news outlets. General guidelines on ways to lessen the
tisk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1(800)
426-4791.
Please share this information with all the other people who drink this water, especially those who may not
have received this notice directly (for example, people in apartments, nursing homes, schools, and
businesses). You can do this by posting this notice in a public place or distributing copies by hand or
‘mail
CERTIFICATION - WSSN: 4580
| certify that this water supply has fully complied with the public notification requirements in the Michigan
Safe oe Water Act, 1976 PA 399, as amended, and the administrative rules
tes (bE Jabrin Ch Manse YY /2¥ —4')84m
‘Signature Tile aio Distributed
Reminder to water supple: This notice /certfcation must be sent tothe DEQ.