K 001 D 8395
K 001 D 8395
K 001 D 8395
SECTION A
Basic Troubleshooting 4-6
SECTION B
Logic Operators
Industrial Duty Logic Operators 8-26
Medium Duty Logic Operators 27-31
SECTION C
Mechanical Operators 34-36
SECTION D
Basic Electrical Information 38-45
SECTION E
General Information 46-52
SECTION F
Wiring Diagrams 54-62
Page
Basic Troubleshooting 5
4
Basic Troubleshooting A
Always Follow Local Electrical Codes
WARNING! If you are not trained in electrical safety, contact a professional electrical safety trainer. It is in your best
interest to have electrical safety training. Do not attempt to work on a powered (turned on) operator if you have
not received electrical safety training. Remember, it is dangerous to deal with high-voltage electricity. Many people
incurred serious injuries, including fatalities, as a result of electrical accidents. You must be very careful when
checking line voltages.
The high-voltage wiring to the operator, low-voltage wiring to the control station(s), and safety devices may require a
licensed electrician for installation.
NOTE: When monitored entrapment protection devices are removed from operators that require a monitored
entrapment protection device such as photo eyes; they will no longer function unless they are under constant
pressure.
5
Basic Troubleshooting A
Check Incoming Voltage
Check the incoming power voltage to ensure readings are within 10% of the rated voltage. For example, a 115VAC-
rated power line should read between 103.5 to 126.5VAC. Continue to monitor voltage as the operator is activated
through one cycle. Voltage drops occur, but should not drop more than 5% under load from the non-functioning
position, +/- 10% at startup and +/- 5% while the operator is running. Low voltages can cause damage to components
and cause functionality issues.
NOTE: The installation of a dedicated circuit is required for achieving optimal voltage.
All of the above testing is generic for Logic 3.0, Logic 4.0, Logic 5.0, Medium Duty Logic and Mechanical operators.
Mechanical operators are also known as Contactor or Electro-Mechanical operators. Efficiency in troubleshooting
operators differs from this point. Logic operators have many LEDs and special controls to speed up diagnosis. For a
Mechanical operator, refer to Section C. For Logic 3.0, 4.0, 5.0 operators, continue on to Section B.
6
Table of Contents
SECTION B
Logic Operators
Optional Auxiliary
Card Receptacles
Motor
Direction
Jumper
Single Phase
& Three Phase
Current Sense
Jumper
Receiver LED
Maintenance
Alert System
Maximum Run Button for
Timer Button Programming
Radio
Learn Button
Open Button
Close Button
Mid Stop
Learn Button
Stop Button
Timer-To-Close
Learn Button
Selector Dial
(used for
programming
and selecting
wiring type)
Control Wiring
Terminal Block
9
Logic Board Overview B
Industrial Duty Logic Operators
3 Phase 208/230/460V
Service Kit# ..........................................K001D8397
10
Logic Board Overview B
Industrial Duty Logic Operators
LOGIC 4.0 K001A6837
Optional Auxiliary
CardOptional Auxiliary
Receptacles
Card Receptacles
Motor
Motor
Direction
Direction
Jumper
Jumper Single Phase
SinglePhase
& Three Phase
& Three Phase
Jumper
Receiver LED Jumper
Receiver LED
Maintenance
Maximum Run AlertMaintenance
System
TimerMaximum
Button Run Alertfor
Button System
Timer Button Button for
Programming
Programming
Radio
LearnRadio
Button
Learn Button
Open Button
Open Button
Mid Stop
LearnMid Stop
Button
Learn Button Close Button
Close Button
Timer-To-Close
LearnTimer-To-Close
Button
Learn Button 5 Stop Button
5 Stop Button
Selector Dial
Selector Dial
(used for
(used for
programming
programming
and selecting
and selecting
wiring type)
wiring type)
Control Wiring
Control Wiring
Terminal Block
Terminal Block
11
Logic Board Overview B
Industrial Duty Logic Operators
LOGIC 3.0 K001A5729
Optional Auxiliary
Card Receptacles
Open Limit
Switch LED
MAS
Mid-Stop LED Learn Button
and LED
Safety Limit
Switch LED
Entrapment
Close Limit Protection LED
Switch LED
Edge LED
Receiver LED
Open Button
LED
Radio Learn
Button
Close Button
Maximum LED
Run Timer
Stop Button
Learn Button
LED
Mid-Stop
Learn Button
Timer to
Close Learn
Button
Relay LEDs
Selector Dial
Control Wiring
Terminal Block
12
Troubleshooting B
Industrial Duty Logic Operators
The transformer should produce 24VAC (±10 %) on the secondary side. If the green power LED, which is located near
terminal 13, is illuminated then 24VAC is present on the logic board. Verifying with a multimeter is still recommended.
To check the secondary side of the transformer, set the meter to volts AC and check across the yellow and blue wires
on the transformer or terminals 13 and 14 on the logic board. If working properly, they should each show 24VAC +/-
10%.
The logic board and all the controls are run on 5VDC. The 5VDC control signal allows 1000 ft. control runs with
18AWG wire. Be sure any incoming signal to the board is from a dry contact and not a voltage source. A dry contact,
such as a standard switch, is a device connecting two wire leads to make a closed circuit. Some examples are the open
or close buttons on LiftMaster’s standard 3-button control station, limit switches and standard relay outputs.
If the green “POWER” LED does not turn on, the transformer may not be working correctly. Verify primary voltage
feeding the transformer by checking: Logic 3.0 and Logic 4.0 - White and Brown wires. Logic 5.0 - Common and
appropriate wire. See the chart for high voltage wires.
Turn the selector dial to DIAG to put the operator in diagnostic mode. Confirm the wiring is correct on the
board by pressing the “OPEN” and “CLOSE” button on the board separately. When each button is pressed, the
corresponding LED should turn on. When working properly, the STOP LED should be illuminated. Pressing the STOP
button should make this LED turn off. If the LED’s respond accordingly to the on-board OPEN/CLOSE/STOP buttons,
test the 3-button control station or the wiring to the 3-button control station.
To test the 3-button control station, open the control station and use a multimeter to verify continuity. When working
properly, an idle 3-button control station with no depressed buttons should read infinite resistance (open circuit)
across the “OPEN” and “CLOSE” buttons and 0 Ohms (closed circuit) across the “STOP” button. The meter should
read 0 Ohms (closed circuit) when the “OPEN” and “CLOSE” buttons are pressed, and infinite resistance (open circuit)
when the “STOP” button is pressed. If the continuity test on the 3-button control station yields different results than
listed, the control station will have to be replaced.
NOTE: Don’t run control wiring and power wiring in the same conduit, these wirings should be separated by 18”.
13
Troubleshooting B
Industrial Duty Logic Operators
If the LEDs do not respond, disconnect the wall control station(s), put a jumper between the “STOP” and “COMMON”
terminals, and try activating the LEDs by pressing the on-board 3-button control station next to the terminal strip. If
the LEDs do not respond, there is a problem with the logic board and will require replacement.
If the lights do respond, but the operator still does not run, reset the operator to factory defaults.
14
Troubleshooting B
Industrial Duty Logic Operators
Advanced Troubleshooting: Testing Single Phase Logic 3.0 And 4.0 Relays
The following tests should be performed by a qualified technician. A multimeter is required.
RADIO
OLS
CLS
SLS
MID
(YE)
(OR)
REV MOTOR
DIRECTION (GY)
STD
SLOT 1 SLOT 2
(YE)
hot
L3 L2 L1
(BK)
(BR) See Motor (OR) (PU)
(WH)
MOV
neutral Connections
(WH)
ground MOV 0 B 1 (WH) 0 A 1
(WH) (WH)
4 8 (WH) 4 8
(WH) (WH)
(WH) 2 6
NO
COM 120 120 / 240 2 6 (WH)
VAC VAC
COM C (YE) (PU) (BL) (GY)
COIL
+24 VAC -24 VAC (GY)
See Motor
Connections
(YE)
Testing C Relay
Check Coil Wires. 0VDC at idle, 24VDC when given a command either direction. Check NO Contact. Metering L1 to
either white wire on C relay should read line voltage when given a command.
Testing B Relay
Check Coil Wires. 0VDC at idle, 24VDC when given an OPEN command. *Special applications might show voltage in
the opposite direction.
Check NO Contact. Metering L2 to 6 on B relay should read line voltage when given an OPEN command. *Special
applications might show voltage in the opposite direction.
Testing A Relay
Check Coil Wires. 0VDC at idle, 24VDC when given a CLOSE command. *Special applications might show voltage in
the opposite direction.
Check NO Contact. Metering L2 to 2 on A relay should read line voltage when given a CLOSE command. *Special
applications might show voltage in the opposite direction.
Testing K3 Relay (Start Winding Relay On Board With White And Yellow Wires)
K3 is a NO relay that closes for 1.25 seconds during start up. To test, remove White and Yellow wires and test for
continuity across the contacts on the relay. Reading should be OPEN when operator is idle and should close for 1.25
seconds when operator is given a command.
NOTE: 1) This test will put the operator into a restricted close mode. Simply cycle power to reset.
2) If the K3 relay is stuck CLOSED, the motor will 'GROWL' loudly and trip the circuit breaker.
3) If the K3 relay is stuck OPEN, motor will only hum.
15
Troubleshooting B
Industrial Duty Logic Operators
Advanced Troubleshooting: Testing Three Phase Logic 3.0 And 4.0 Relays
The following tests should be performed by a qualified technician. A multimeter will be required.
R
R
(GY)
B2
MRT
E2
(YE)
D1
1
C2
(RD)
(WH)
(PU)
RADIO
OLS
CLS
SLS
MID
(YE)
(OR)
REV MOTOR
DIRECTION (GY)
STD
SLOT 1 SLOT 2
(BK)
(PU)
L3 L2 L1
(GY)
VOLT 3PH.
POWER IN
COIL COIL
+24 VAC -24 VAC See Motor
Connections
(YE)
16
Troubleshooting B
Industrial Duty Logic Operators
1 2 3
4 5 6
7 8 9
10 11 12
17
Troubleshooting B
Industrial Duty Logic Operators
1 2 3
4 5 6
7 8 9
10 11 12
13 14 15
18
Troubleshooting B
Industrial Duty Logic Operators
Advanced Troubleshooting: Checking Logic 5.0 Single Phase Brake And Power Board
The following tests should be performed by a qualified technician. A multimeter is required.
To Check Brake
(when present)
19
Troubleshooting B
Industrial Duty Logic Operators
Advanced Troubleshooting: Checking Logic 5.0 Three Phase Brake And Power Board
The following tests should be performed by a qualified technician. A multimeter will be required.
To Check Brake
(when present)
NOTE: Fusing on the 3-Phase Power Board is not field-replaceable. An Open Fuse indicates that the 3-Phase Power Board
is damaged and must be replaced. Failure to replace the complete 3-Phase Power Board may result in additional damage
to the Operator.
20
Selected Features B
Industrial Duty Logic Operators
Thermal Overload
The Logic operators have been equipped with a thermal motor overload. The thermal overload has replaced the need
for a manual overload on the operator electrical box. The thermal overload works by shutting down the operator until
the operator can cool off and reset automatically. After the overload resets, the operator must be cycled with constant
pressure. The operator must be opened and closed fully to reset the operator to normal operation. This feature saves
the installer from having to physically reset the operator manually.
NOTE: Not for use when a 3PH operator is reverse phased, for 3PH two of the incoming legs of power should be reversed.
21
Diagnostic Chart B
Industrial Duty Logic Operators
The industrial duty logic boards (5.0, 4.0, 3.0) have several LEDs to assist in the installation and troubleshooting of the
operator. The following chart should assist in verifying the operator is functioning properly. Turn the selector dial to
DIAGNOSTIC to keep the door from moving while troubleshooting.
NOTE: After a power cycle, the board will flash a series of lights, and then
flash the firmware Rev. on the MAS light. The firmware revision will always
be flashed as X.Y.; e.g. current version is 8.12 which would flash as; 8 blinks,
pause, one blink, pause, 12 blinks. The firmware version is printed on the
label of each L5 board. These blinks should not be confused with an error code
which would continue to flash repeatedly.
Relay A Yellow Indicates open or close command has been given to the motor. LED turns on
when OPEN/CLOSE button is pressed.
Relay B Yellow Indicates open or close command has been given to the motor. LED turns on
when OPEN/CLOSE button is pressed.
DATA* Green Indicates communication between the Logic 5.0 board and optional
TLS1CARD.
* Logic 5.0 ONLY
** To unlearn, turn the selector dial to DIAG. Press and hold the STOP button until the MAS LED flashes (5 flashes).
Return the selector dial to the desired wiring type.
22
Symptoms and Solutions B
Industrial Duty Logic Operators
Motor thermal overload tripped Check for obstructions and verify the door moves freely.
Cycle operator in constant pressure one full cycle open
and close to reset fault. Check to see if motor is hot.
Allow motor to cool before attempting to move door.
Failsafe switch is activated requiring photoelectric Move switch to non-failsafe or connect a failsafe sensing
sensors (Logic 3.0 only) device.
LiftMaster Monitored Entrapment Protection (LMEP) not Move selector dial to C2 for constant pressure to close
installed (Logic 4.0 and 5.0) or add a LiftMaster Monitored Entrapment Protection
(LMEP).
A relay or the power board (Logic 5.0 ONLY) may need When the OPEN or CLOSE button is pressed, Relay A or
to be replaced B LED should turn on and the door should move in the
corresponding direction. If Relay A or B lights and the
door does not move, the relay or Power Board (Logic 5.0
ONLY) may need to be replaced.
Possible accessory malfunction Disconnect all devices; reattach them one at a time
testing for a failure after each one is replaced.
Possible logic board failure Replace logic board.
SYMPTOM: Power LED Is Not On
POSSIBLE CAUSE: SOLUTION:
Loose secondary wiring connections or a faulty control Repair or replace connections or control transformer.
transformer
Logic board failure Replace logic board.
Interlock switch Check interlock(s).
SYMPTOM: Stop Button LED Is Not On
POSSIBLE CAUSE: SOLUTION:
Control station miswired or not connected Check wiring to control station.
Interlock switch Check interlock switch(es) for continuity.
23
Symptoms and Solutions B
Industrial Duty Logic Operators
SYMPTOM: The Door Will Move About A Foot, Then Stop. After Stopping, Only Constant Pressure
Commands Will Move The Door
POSSIBLE CAUSE: SOLUTION:
RPM sensor is not connected properly or may need to a) Check the RPM assembly for loose connections. Check
be replaced the Interrupter Cup to ensure it turning when the
operator is running. Check for foreign matter blocking
the optical lens.
b) Replace RPM sensor.
SYMPTOM: The Door Will Move Most Of The Way Towards A Limit, Then Stop. An Extra Open Or Close
Command Is Able To Get Door To Complete Cycle
POSSIBLE CAUSE: SOLUTION:
The Maximum Run Timer is not set correctly Manually reprogram the Maximum Run Timer OR reset
to factory defaults.
SYMPTOM: The Door Will Open Partway And Stop. A Second Open Command Is Needed To Open The
Door Completely.
POSSIBLE CAUSE: SOLUTION:
There may be a Mid-Stop set Check to see if the Mid-Stop LED is on. Clear the Mid-
Stop by turning the selector dial to program. Press and
hold the Mid-Stop button for 5 seconds. Return dial to
desired wiring type.
SYMPTOM: The Door Will Open But Will Only Close After A Five Second Delay With Constant Pressure
On The Close Button
POSSIBLE CAUSE: SOLUTION:
The photoelectric sensor, sensing edge or other If the on-board EYES LED is flashing, the photo-eyes are
entrapment protection device is obstructed or activated misaligned or not connected. Remove any obstructions;
check the safety device wires for continuity or a short.
The logic board thinks the photoelectric sensors are Erase the LMEP device; turn the selector dial to DIAG,
attached and blocked push and hold the stop button until the MAS LED flashes.
If a LiftMaster entrapment protection device is not
connected the only modes of operation are C2, D1 or E2.
Failsafe switch set (L3 only) Slide switch to Non-Failsafe mode.
SYMPTOM: The Operator Will Not Respond To Any Commands
POSSIBLE CAUSE: SOLUTION:
Possible accessory malfunction Disconnect all devices; reattach one at a time testing for a
failure after each one is replaced.
Possible logic board failure Replace logic board.
24
Error Codes B
Industrial Duty Logic Operators
LiftMaster Logic 3.0, 4.0, and 5.0 Operators incorporate a self-diagnostic feature built into the MAS LED. In
addition to indicating when routine maintenance is due, the MAS LED can be used to troubleshoot problems with
the operator.
If the MAS LED on the logic board or 3-button control station is flashing on and off rapidly, the Maintenance Alert
System has been triggered and service is due on the operator. If the MAS LED flashes 2 or more times in a row
followed by a pause, an operator error has occurred. To view the errors, turn the selector dial to DIAGNOSTIC
and press the OPEN button. To view the individual error codes (if more than one exists) press CLOSE. It is
possible to have more than one error at a time. Use the chart below to determine the error.
ERROR
DESCRIPTION SYMPTOM SOLUTION
CODE
1 blink MAS triggered (cycles or Normal operation Reset MAS.
months)
2 blinks No RPM input during opening The door only responds Clutch is slipping; adjust clutch, or verify RPM sensor
or closing to constant pressure connection or replace RPM sensor.
commands. NOTE: To relearn the RPM sensor, move the door with
OR a constant pressure command. The door will stop
No operator movement for once relearned and normal operation will resume.
3-Phase Operator. OR
Replace 3-Phase Power Board.
3 blinks (MRT) Maximum Run Time The door stops before Check the operator for any faults (e.g., bad limit switch),
has timed out reaching the desired time program the Max Run Timer OR reset to factory defaults.
4 blinks Obstruction sensed on closing Operator will reverse to Remove obstructions or realign photoelectric sensor.
OPEN position
5 blinks A button is stuck (longer than The control station will not The control station must be fixed or replaced before
2 minutes) respond it will be recognized as an input.
6 blinks Invalid option card plugged Option card will not Refer to accessories (page 63) for list of supported
into option card receptacles function properly option card(s).
7 blinks LiftMaster Monitored Normal operation (5 Cleared when entrapment protection device is
Entrapment Protection (LMEP) second constant pressure cleared or connected.
device faulted or removed for override required to close)
greater than 2 minutes
8 blinks Brownout detected Operator will run as 1. Check AC line for voltage.
long as enough power is 2. Check transformer secondary for low voltage. Too many
present accessories may be connected to the transformer.
9 blinks Motor movement at invalid Operator will continue Check relays and the drive circuitry to insure that
time to function normally for they are turning off. Operator must run correctly for
5 operations and then two starts for the error to be cleared.
default to a constant
pressure mode
10 blinks Operator was not in programming The phase will not change Enter programming mode and move phase jumper to
mode when the motor phase change phase.
jumper was changed.
12 blinks Current sense fault. Motor moves for limited 1. Check current sense wiring connection.
(3 Phase cycles, then motor no 2. Cycle operator power after wiring has been corrected.
Only) longer moves. OR
Replace 3-Power Power Board
NOTE: 12 flash for current sense 3ph only. Error codes take priority over normal MAS LED operation. Error codes will repeat on the MAS every
1.5 seconds until cleared. There may be more than one error present, but only the highest priority will flash. If the highest error is cleared, the
next highest will flash. All errors self-correct when corrective action is taken and a reset is not needed.
NOTE: After a power cycle, the board will flash a series of lights, and then flash the firmware Rev. on the MAS light. The firmware revision will
always be flashed as X.Y.; e.g. current version is 8.12 which would flash as; 8 blinks, pause, one blink, pause, 12 blinks. The firmware version is
printed on the label of each L5 board. These blinks should not be confused with an error code which would continue to flash repeatedly.
25
Remote Controls B
Industrial Duty Logic Operators
Error Codes
Error codes will be displayed by the radio receiver LED on the logic board.
NOTE: The logic 3.0 and Logic 4.0 radio receivers are compatible with Security+® 315MHz remote controls and DIP
switch remote controls. The Logic 5.0 radio receiver is compatible with Security+ 2.0™ remotes and keyless entry
devices.
ERROR
SYMPTOM DISPLAY POSSIBLE CAUSE SOLUTION
CODE
R1 No response from Quick Flash Unlearned remote – A user tries Try relearning the remote.
the remote to use a remote, but the RADIO
LED only flashes briefly and
there is no response from the
operator.
R2 No response from No LED activity Cannot recognize remote – Replace battery OR eliminate
the remote A weak signal caused by a interference OR obtain a
discharged battery or outside compatible remote.
interference with the radio
OR is not compatible with the
operator.
R3 The remote cannot Radio LED Cannot recognize remote – Replace battery OR eliminate
be programmed turns off after A weak signal caused by a interference OR obtain a
30 seconds discharged battery or outside compatible remote.
interference with the radio
OR is not compatible with the
operator.
R4 The remote cannot 2 blinks Receiver memory full – A user Erase all learned remotes
be programmed enters RADIO programming and relearn the desired
mode but there is no space remote(s).
available to add another
remote.
R5 The remote cannot 3 blinks Duplicate remote – A user This remote already has a
be programmed enters RADIO programming function associated with it.
mode and selects the function To change the function, erase
to be programmed. When all programmed remotes and
the remote button is pressed reprogram the desired
for programming, a search remote(s).
reveals that remote is already
programmed.
R6 Cannot close via LMEP LED No entrapment protection Must connect a LiftMaster
constant pressure flashes device present – An entrapment Monitored Entrapment
in C2, D1 or E2 protection device is required to Protection (LMEP) device.
modes close via remote.
26
Remote Controls B
Industrial Duty Logic Operators
27
Troubleshooting B
Medium Duty Logic Operators
MEDIUM DUTY LOGIC BOARD
4 3 2 1
8 9 10
28
Symptoms and Solutions B
Medium Duty Logic Operators
29
Error Codes B
Medium Duty Logic Operators
The status of a Medium Duty Logic Operator can be determined by counting the number of flashes of the LED on the
logic board.
RESTRICTED CLOSE
This method will allow the door to be closed when LMEP device(s) are no longer working. Press and hold the CLOSE
button until the door reaches the closed limit. If the CLOSE button is released before the door reaches the closed limit
the operator will stop and the procedure will need to be repeated to fully close the door.
30
Programming B
Medium Duty Logic Operators
Requires LiftMaster Monitored Entrapment Protection (LMEP) device. See installation manual for selection and
installation of LiftMaster Monitored Entrapment Protection (LMEP) devices.
REMOTE CONTROLS
Built in 315 MHz radio receiver permits as many as 20 Security+® remote controls or dip switch remote controls in any
combination.
STOP Button
CLOSE Button
LEARN Button
TTC
R27
LEARN STOP CLOSE OPEN OPEN Button
D14
LED
1 2 3 4 5 6 7
^^^^
AUX
AUX ANT ANT
AUX ANT
1 2 3 4 5 6 7
Press and hold button to program Press and hold button to program
31
Programming B
Medium Duty Logic Operators
TIMER-TO-CLOSE
Timer-to-Close feature enables the Medium Duty Logic Operator to close from the open limit after a preset time,
adjustable from 5 to 60 seconds in 5 second increments.
To Program
Begin with the door in a fully closed position.
1) Press and release the LEARN button to enter program mode (LED will light).
2) Press and release the TTC button.
3) Every press and release of the STOP button will add 5 seconds to the Timer-to-Close.
Example: 30 second TTC = 6 presses of the STOP button.
4) Press and release the TTC button to exit the programming mode. The LED will flash once per 5 seconds of timer
setting.
The TTC will become active after completion of the next open cycle.
NOTE: The LED does not indicate the timer is running.
Timer Defeat
The TTC can be temporarily disabled by pressing a STOP button. TTC will become enabled after the next open
command.
STOP Button
CLOSE Button
LEARN Button
TTC
R27
LEARN STOP CLOSE OPEN OPEN Button
D14
LED
TTC Button
1 2 3 4 5 6 7
^^^^
AUX
AUX ANT ANT
AUX ANT
1 2 3 4 5 6 7
32
33
Table of Contents
SECTION C
Mechanical Operators
Page
Symptoms And Solutions 35
Symptoms And Solutions C
Mechanical Operators
SYMPTOM: The Motor Hums And The Motor Output Shaft Will Not Rotate
POSSIBLE CAUSE: SOLUTION:
Brake did not release (if present) Check the solenoid and check brake adjustment settings.
Door locked or jammed Check door.
Dead phase Check the power supply.
Brake may not be disengaging when starting Manually disengage and test again. Repair if needed.
relays energize (if present)
SYMPTOM: Door Will Not Move In Either Direction
POSSIBLE CAUSE: SOLUTION:
Clutch is loose Adjust the clutch.
The pulley V-belt is loose Adjust belt by adjusting motor position.
The drive chain has broken Replace drive chain.
Manual disconnect may be engaged Disengage the disconnect.
SYMPTOM: Door Travels In One Direction Only
POSSIBLE CAUSE: SOLUTION:
Bad or miswired limit switch Test continuity of switches and replace as needed. Verify wiring with
schematic provided.
Bad or miswired 3-button control station Rewire or replace control station.
Open or close relay miswired or defective Rewire or replace relay.
SYMPTOM: Motor Hums And Starts When It Is Spun
POSSIBLE CAUSE: SOLUTION:
Faulty centrifugal start switch (no start switch Tap the motor; if it runs now, the centrifugal switch may be faulty –
on 1/3 and 1/2 HP motors using Logic 2.0) replace the motor.
Faulty capacitor Replace capacitor.
SYMPTOM: Motor Does Not Hum Or Run In Either Direction
POSSIBLE CAUSE: SOLUTION:
Motor thermal overload tripped Let the motor cool down so internal overload can reset itself, or press
the reset depending on model.
Power is not connected properly Check terminals, circuit breaker, fuses and electrical service panel.
Open and close limit switches are activated Check limit switches.
Control station wired wrong, or has a stuck Check continuity from common to NC prongs. Readjust or replace
button, or auxiliary device is not functioning switches. Remove control stations and auxiliary devices. Test the
properly operator by jumping T4 and T3, then cross T3 and T1 to open T3 and
T2 to close. Reattach items one at a time and test operation between
each component installation using the component of low-
voltage control wires. Replace, repair, or rewire non-working devices.
Bad start switch in motor (single phase only) Check across black wires on coil of IR relay. Should read same as line
voltage.
SYMPTOM: Jackshaft Or Hoist Operator Makes Clicking Noise
POSSIBLE CAUSE: SOLUTION:
External interlocks Interlocks must be “normally closed”. Check switch and wiring.
Miswired motor Verify the motor is wired correctly
The operator is mounted wrong; the drive Reposition the operator.
sprockets are not in line with the driven
sprockets and the chain is clicking
35
Symptoms And Solutions C
Mechanical Operators
36
Symptoms And Solutions C
Mechanical Operators
37
Table of Contents
SECTION D
38
Basic Electrical Circuit D
Basic Electrical Information
A basic electrical circuit is made up of one continuous electrically conductive loop. As an example, see the wiring
diagram of a typical flashlight to the right.
39
Limit Switches D
Basic Electrical Information
Activation Arm
Normally Closed
Press this lever down
to activate the switch
Normally Open
Common
Three prongs are present on a limit switch. They are labeled Common or “Com”; Normally Open, abbreviated NO; and
Normally Closed, abbreviated NC. Below is a wire diagram of a limit switch.
When no pressure is applied to the limit switch activation arm, electricity will flow from the Common prong to the
Normally Closed prong.
Normally Open
Common
Normally Closed
When the activation arm is pressed, electricity will flow from the Common Prong to the Normally Open Prong.
Electricity will never travel from the NO prong to the NC prong.
Normally Open
Common
Normally Closed
The word “NORMALLY” generally refers to the action of the switch when nothing is activating it. “Normally Closed”
is a continuous flow of electricity when the switch is not activated, establishing a closed circuit. “Normally Open” is a
non-continuous flow (no flow) of electricity when the switch is not activated, establishing an open circuit.
40
Multimeter D
Basic Electrical Information
When shopping for a meter, look for a meter able to fit in a shirt pocket or clip on a belt. A meter with an audio signal
(buzzer) for continuity checks is recommended.
Checking Ohms/Continuity
When checking the operation of a switch, select the ohm mode on multimeter. (The ohm symbol is Ω). Make sure the
test leads are plugged into the correct sockets for reading ohms. If there is more than one setting in the ohm section
of the meter, select the one with the audio signal.
To test a limit switch, connect one test lead to the Common prong and the other to the Normally Closed prong. The
meter should read 0 resistance or very low resistance. The electricity is flowing from the Common prong to the
Normally Closed prong. This demonstrates continuity. Activate the switch, the meter will read infinite resistance or no
continuity. The wires inside the switch are no longer touching between the Common prong and the Normally Closed
prong.
Move the test lead from Normally Closed to Normally Open. While the activation arm is not pressed, the meter should
read open circuit, demonstrating no continuity. Activating the arm should read 0 resistance, demonstrating continuity.
The procedure is called a “Continuity Check” and is used to check for a continuous flow of electricity.
Checking Voltage
A multimeter may have several settings for checking voltages. The number associated with each setting is the
maximum voltage able to be read. A meter may be damaged if connected to a higher voltage than selected. Either AC
or DC must be selected prior to testing any circuit. AC stands for alternating current and DC stands for direct current.
AC is usually the incoming line voltage, i.e. 115VAC, 460VAC and so on. 24VAC is also found in the control circuit of a
commercial operator. DC is usually a power source from a battery or the control voltage in a logic board.
AC DC
Set the meter to VOLTS AC at the lowest setting which is still higher than the expected voltage. If 115VAC is expected
and the meter has 10VAC, 50VAC, 250VAC and 1000VAC, turn the dial to 250VAC. Some meters have only one VAC
choice and the meter can automatically adjust for the voltage received (auto scaling).
41
Relays D
Basic Electrical Information
Relays
The diagram below shows two different batteries supplying different voltages. The relay separates the electricity so the
different components are able to work together. Commercial door operators work in a similar fashion. Relays make it
possible for high voltage to work with low voltage.
Light Bulb
NO Switch
Relay Comm NO NC
Battery
12V 24V
When the NO switch is pressed closed, electricity will travel through the relay coil and activate the relay. The relay
switch will allow electricity to flow through the circuit and turn on the light.
42
Relays D
Basic Electrical Information
Relays are available with different coil voltages and contact options. LiftMaster’s line of commercial operators primarily
use Double Pole/Double Throw Relays. A pole is another name for a switch. Double Pole is two separate switches
being turned on or off by the same activation coil (two separate Comms, NCs and NOs). Double Throw means there are
two positions for the output (NO and NC). When shopping for relays, Triple Pole/Single Throw and Single Pole/Double
Throw and many other options are available. Relays are rated with specific amp and voltage ratings. Always replace a
relay with the same ratings.
When looking at a wiring schematic, relays will be drawn with several components and the name of the relay will be
noted.
R1 R1
R1
Light Bulb
NO R1
Switch
R1
AC Power Source
Battery
43
Transformers D
Basic Electrical Information
Transformers
Transformers are used to change incoming voltage to a different outgoing voltage. A transformer has a primary side
(incoming voltage) and a secondary side (outgoing voltage). The primary side connects to wires from the main power
source and the secondary side outputs the new voltage created. In commercial door operators, the secondary side is
generally 24VAC. Read the markings on the transformer to determine the primary and secondary voltages.
Transformers are rated in VOLT Amps (VA). A transformer can only pass the rated amount of electricity from the main
power to the secondary side. Be careful not to overload the transformer. Verify the amperage rating on all devices
connected to the 24VAC side of the transformer including devices attached to the logic board. Multiply the Amperage
rating for each device by the voltage needed to run the device.
44
Transformers D
Basic Electrical Information
Below is an example of text for a label that could be placed on accessory devices:
The “Power” rating is required. The transformer’s secondary side is 24VAC and the transformer is rated for 20VA. The
example accessory above uses 30 milli-amps, which is .03 Amps. Multiply the volts being used (24V) and the amps
(.03A) to get the VOLT Amps (VA) used by the accessory (24Vx0.03A=0.72VA). That leaves (20-0.72=) 19.28VA left
for other accessories (photo-eyes, loop detectors, etc). Once the total VA exceeds 20VA, the operator may experience
failures. For operator setups requiring multiple accessories, calculate total VA draw and upgrade the transformer if
necessary. (40VA transformers or greater are available).
The output rating is how much electricity the accessory is able to have pass through it. This number is useful when
determining if an accessory will properly function long term with the commercial operator. The output rating has
nothing to do with the required amount of electricity to make the accessory function.
LiftMaster does offer technical training courses. See the back of this guide or visit liftmastertraining.com for more
information.
45
Table of Contents
SECTION E
General Information
Page
Frequently Asked Questions 47
Suggested Service Truck Supplies 50
Recommended Wire Gauge Chart 51
Amperage 52
Frequently Asked Questions E
General Information
NOTE: For UL operators monitored entrapment protection must be installed to operate in B2.
Logic 3.0
To set the Timer to Close:
• Close the door.
• Turn the selector dial to PROGRAM.
• Press the TIMER button on the logic board.
• Press the STOP button to clear the timer.
• Press the OPEN button for every 5 seconds the operator should wait before attempting to close the door. Press the
CLOSE button for every 60 seconds the operator should wait before closing the door.
• Press the TIMER button to complete the programming. The LEDs on the OPEN and CLOSE buttons will flash to
confirm the timer setting. The OPEN LED will flash once for every 5 seconds programmed and the CLOSE LED will
flash once for every 60 seconds programmed.
• Turn the selector dial to the desired timer wiring type (TS, T or FSTS).
48
Frequently Asked Questions E
General Information
8. How Can The Operator Be Set To The Original Factory Default Settings?
To reset most of the user-installed settings back to factory defaults:
• Turn the selector dial to DIAGNOSTIC.
• Press and hold the STOP button for 5 seconds. The MAS LED will flash momentarily when the factory defaults have
been restored.
• Return the selector dial to the desired wiring type.
Factory Defaults:
• Timer to Close = 0 seconds
• Monitored Entrapment Protection Device (CPS-U Photo Eye or OES Edge) = unlearned
• Mid-Stop = deactivated
• Maintenance Alert System = deactivated
• Maximum Run Timer = 90 seconds
1 2
OPEN OPEN
CLOSE CLOSE
STOP STOP
The STOP Circuit must be wired in series.
The OPEN and CLOSE wiring should be in parallel.
11. What Are The Major Differences Between Logic 4.0 And Logic 5.0?
Exclusive Logic 5.0 Features:
• myQ Technology - Internet connectivity for monitoring and controlling a commercial door operator from a smart
phone, tablet or computer.
• Security + 2.0™ On Board Receiver - Improves range and reduces radio interference.
• Dual Voltage - Within phases, voltage is selectable at the time of installation with the placement of a connector.
Single-phase is compatible with 115v and 230v. 3-phase is compatible with 208v, 230v and 460v. 3-phase, 575v is a
model without field selectable voltage.
49
Suggested Service Truck Supplies E
General Information
The items listed below are intended for repair of a LiftMaster operator and not necessarily for repair of a door.
MULTIMETER - Look for a meter that has an audio signal for continuity. To make working on a ladder safer and easier,
look for test leads able to grip onto the wire being tested. A high quality (expensive) multimeter is not required. A less
expensive meter will work very well for diagnosing electrical issues within an operator.
SCREWDRIVERS - Standard size Phillips and Flathead and a small size Flathead for setting DIP switches and working
with Logic “Daughter Boards” i.e. CPS3CARD, TLS1CARD, etc. Screwdrivers should be insulated.
SOCKETS AND CRESCENT WRENCHES - A 1/4” nut driver will be extremely handy. Crescent Wrenches and Socket
Sets are mainly for removing an operator from the door, wall or ceiling.
Additional Items:
Wire Stripper w/Crimping Tool
Wire Cutters
Needle Nose Pliers
Standard Pliers
Manual Winch - Used for lifting or lowering the operator safely
Jumper Wires w/Alligator Clips
50
Recommended Wire Gauge Chart E
General Information
Recommended Control Wire Gauge Based On Wire Run Length For Mechanical Operators
Logic Operators are rated for up to 1000 feet with 18-gauge wire.
NOTES:
1) These distances are for accessory wires such as 3-button control stations, photo-eyes, loop detectors and treadle
hoses.
2) The control distance is the distance between the power connection and the accessory in question.
e.g. a 3-button control station 25 feet from the operator
a loop detector 30 feet from the operator
photo-eyes 10 feet from the operator
A power drop between idle (off) and running voltage should not exceed 2 volts.
Understand the amperage rating for each operator’s voltage and horsepower using Table 1. The information in the
table may change without notice; review the instruction manual provided with each operator for the most current
information.
Determine the gauge of wire needed to safely accommodate the distance between the operator and the electrical box
using either Table 2A for SINGLE PHASE or 2B for THREE PHASE (page 51).
NOTES:
1) The amount of electricity carried by a wire is restricted to the release of heat through the electrical insulation
material (the cable insulation can melt if the improper gauge is used).
2) Don’t run control wiring and power wiring in the same conduit, these wirings should be separated by 18”.
51
Amperage E
General Information
TABLE 2A SINGLE-PHASE OPERATORS/Wire Needed For Distance Between Operator And Electrical Box
Amps 50 FT 100 FT 200 FT 350 FT 500 FT 750 FT 1000 FT
12 12 8 6 4 2 0
11 12 10 6 4 2 1 0
10 12 10 6 4 2 1 0
9 12 10 6 4 2 2 0
8 14 10 8 6 4 2 1
7 14 12 8 6 4 2 2
6 14 12 8 6 4 2 2
5 16 12 10 8 6 4 2
4 16 14 10 8 6 4 4
3 18 14 12 10 8 6 4
2 20 16 14 12 10 8 6
1 22 20 16 14 12 10 10
TABLE 2B THREE-PHASE OPERATORS/Wire Needed For Distance Between Operator And Electrical Box
Amps 50 FT 100 FT 200 FT 350 FT 500 FT 750 FT 1000 FT
12 8 6 2 1
11 10 6 4 1 0
10 10 6 4 2 0
9 10 6 4 2 0
8 10 8 4 2 1
7 12 8 6 2 2 0
6 12 8 6 4 2 0
5 12 10 6 4 2 1 0
4 14 10 8 6 4 2 1
3 14 12 8 6 4 2 2
2 16 14 10 8 6 4 4
1 20 16 14 12 10 8 6
NOTES:
*Rated Load: 600 in-lb/sec (50 ft-lb/sec)
**Rated Load: 125 ft-lbs/sec
***Rated Load: 140 ft-lbs/sec
52
53
Table of Contents
SECTION F
Wiring Diagrams
Page
Logic 5.0 - Single Phase 55
Logic 5.0 - Three Phase 56
Logic 4.0 - Single Phase 57
Logic 4.0 - Three Phase 58
Logic 3.0 - Single Phase 59
Logic 3.0 - Three Phase 60
Medium Duty Logic Operator 61
Mechanical Operator - Single Phase 62
Mechanical Operator - Three Phase 63
54
Logic 5.0 - Single Phase F
Wiring Diagrams
Open/Close
Hoist Interlock
TMR DEF Single Button
When Present
SWITCH
Remove Jumper
To Install External
Door Interlock
55
Logic 5.0 - Three Phase F
Wiring Diagrams
Open/Close
Hoist Interlock Single Button
When Present TMR DEF
SWITCH
Remove Jumper
To Install External
Door Interlock
operators built before February
NOTE: Logic 5.0 three-phase
56
Logic 4.0 - Single Phase F
Wiring Diagrams
OPEN
Maintenance CLOSE
Alert LED
(RD) (WH)
STOP
Open
13
12
10
11
1
C61
C8
DATA C1
COMMON
COMMON
DEFEAT
TIMER
POWER
SBC
EDGE:
24VAC
24VAC
CLOSE
LMEP:
OPEN
STOP
MAS
ENABLE
TIMER
3-PHASE
1-PHASE
OPTN
DIAG
PROG
FSTS
(YE)
TTC
(OR)
TS
(WH)
B
A
(YE)
MID
(PU)
2
RELAY
RELAY
(WH)
T
(RD)
B2 (GY)
MRT
E2
D1
(YE)
1
C2
(RD)
(WH)
RADIO
(PU)
OLS
CLS
SLS
MID
(YE)
(OR)
REV MOTOR
DIRECTION (GY)
STD
SLOT 1 SLOT 2
(YE)
L3 L2 L1
hot (BK)
(OR) (PU)
(BR) See Motor (WH)
MOV
neutral Connections
(WH)
MOV 0 B 1 (WH) 0 A 1
ground
(WH) (WH)
4 8 (WH) 4 8
(WH) (WH)
(WH) 2 6
NO
2 6
VOLT 1PH.
POWER IN
VAC VAC
COM C (YE) (PU) (BL) (GY)
(RD)
(YE) (YE)
(GY)
57
Logic 4.0 - Three Phase F
Wiring Diagrams
(BL/BK)
T4 T7 T1 T4 T7 T1
(WHEN PRESENT)
(WHEN PRESENT)
230V BRAKE
575V BRAKE
(WHEN PRESENT)
230V BRAKE
10
11
9
8
7
6
5
4
3
2
1
DATA
COMMON
COMMON
TIMER
DEFEAT
POWER
SBC
EDGE:
CLOSE
24VAC
24VAC
LMEP:
OPEN
STOP
MAS
ENABLE
3-PHASE
TIMER
1-PHASE
OPTN
DIAG
PROG
FSTS
(YE)
TTC
(OR)
TS
(WH)
A
B
(YE)
MID
(PU)
2
RELAY
RELAY
(WH)
T
(RD)
B2 (GY)
MRT
E2
(YE)
D1
1
C2
(RD)
(WH)
(PU)
RADIO
OLS
CLS
SLS
MID
(YE)
(OR)
REV MOTOR
DIRECTION (GY)
STD
SLOT 1 SLOT 2
(BK)
(PU)
L3 L2 L1
MOV 0 B 1 0 1
(WH) A
(WH)
(WH)
(WH)
(WH) 4 8 4 8
(WH) (WH) (WH)
208/230/460
(WH)
NO (WH) NO 2 6
VOLT 3PH.
POWER IN
(RD)
(YE) (YE)
(GY)
NC
BYPASS from White and Yellow wires located
SENSOR NC
L/S within the electrical box.
(see note at left)
58
Logic 3.0 - Single Phase F
Wiring Diagrams
NOTE: Gray (GY) and purple (PU) motor wires are reversed
for H and HJ right hand models and all GH and J models.
OPEN
Maintenance CLOSE
Alert LED
(RD) (WH) STOP
Open
3-Button
115V MOTOR CONNECTION 230V MOTOR CONNECTION Control Station
Sensing Close
Edge
Stop
CPS-L & CPS-LN4
Open/Close
Hoist Interlock Single Button
When Present TMR DEF Remove Jumper
SWITCH
To Install External
(YE) (BL) Door Interlock
14
13
DEFEAT 12
11
10
CLOSE 6
1
TIMER
EDGE
OPEN
STOP
EYES
CMN
CMN
MAS
SBC
24V
24V
AC
AC
F1
C3Ø
R31
D31
D7
D6
D5
D4
U7
C25
P1
D34
SBC
D2Ø
D19
D17
D28
D23
D15
D21
D13
POWER
EDGE
TIMER
EYES
DEFEAT
(B2 C2 D1 E2)
P1Ø
D8
CLOSE
DIAG
OPEN
STOP
R8
MAS
PROG
C18
FSTS
4
Ø14LGØ657–A Ø14GPØ657–A
D1
(YE)
D22
ENABLE
(OR)
J3ØØ
TIMER
TS
(WH)
(YE)
S8
(PU)
T
(WH)
TIMER
MOTOR
J1
(RD)
RELAY A
RELAY B
DIRECTION
3
FAILSAFE
(GY)
X1
E2
B2
D25
D24
D26
D27
(YE)
D1
(RD)
C2
MID
D35
(WH)
2
(PU)
D36
OLS
CLS
SLS
MID
C54 (YE)
(OR)
MRT
(GY)
C77
RADIO
L5
L1
D16
C73
R29
P6
U1
P4
E1
C71
K3
D3Ø2
C78
P7
C11
(YE)
hot
L3 L2 L1
(BK)
(BR) See Motor (WH)
(OR) (PU)
neutral MOV
Connections
(WH)
earth MOV 0 B 1 (WH) 0 A 1
(WH) (WH)
4 8 (WH) 4 8
(WH) (WH)
(WH) 2 6
NO
VOLT 1PH.
POWER IN
COM 120
VAC VAC
COM C (YE) (PU) (BL) (GY)
COIL
+24 VAC -24 VAC (GY)
See Motor
Connections
(YE)
(YE)
(OR)
COM COM
NO NO
(WH)
(RD)
(WH)
(RD)
LOCK NO
SENSOR NC
( t t l ft)
59
Logic 3.0 - Three Phase F
Wiring Diagrams
NOTE: Gray (GY) and purple (PU) motor wires are reversed
for H and HJ right hand models and all GH and J models.
(BL/BK)
T4 T7 T1 T4 T7 T1
(WHEN PRESENT)
(WHEN PRESENT)
230V BRAKE
575V BRAKE
(WHEN PRESENT)
230V BRAKE
3-Button
Close Control Station
Sensing
Edge
Stop
CPS-L & CPS-LN4
Open/Close
Hoist Interlock Single Button
When Present TMR DEF Remove Jumper
SWITCH
To Install External
(YE) (BL) Door Interlock
14
13
DEFEAT 12
11
10
CLOSE 6
1
TIMER
EDGE
OPEN
STOP
EYES
CMN
CMN
MAS
SBC
24V
24V
AC
AC
F1
C3Ø
R31
D31
D7
D6
D5
D4
U7
C25
P1
D34
SBC
D2Ø
D19
D17
D28
D23
D15
D21
D13
POWER
EDGE
EYES
TIMER
DEFEAT
(B2 C2 D1 E2)
D8
P1Ø
CLOSE
DIAG
OPEN
STOP
R8
MAS
PROG
C18
FSTS
4
Ø14LGØ657–A Ø14GPØ657–A
D1
(YE)
D22
ENABLE
(OR)
J3ØØ
TIMER
TS
(WH)
(YE)
S8
(PU)
(WH)
T
MOTOR
TIMER
J1
DIRECTION (RD)
RELAY A
RELAY B
3
FAILSAFE
(GY)
X1
E2
B2 (YE)
D25
D24
D26
D27
D1
(RD)
C2
MID
(WH)
D35
2
(PU)
D36
OLS
C54
CLS
SLS
(YE)
MID
(OR)
MRT
(GY)
C77
RADIO
L5
L1
D16
C73
R29
P6
U1
P4
E1
C71
K3
D3Ø2
C78
P7
C11
(BK)
(PU)
L3 L2 L1
NO (WH) NO 2 6
COM 120 240 / 460 / 2 6 (WH)
VAC 575 VAC COM
COM D
(WH)
C (GY) (YE)
VOLT 3PH.
POWER IN
(GY)
COIL COIL
+24 VAC -24 VAC See Motor
Connections
(YE)
(YE)
COM COM
NO NO
OPEN L/S CLOSE L/S
(WH)
(RD)
(GY)
(YE)
NC NC
R1 R2 R3
60
Medium Duty Logic Operator F
Wiring Diagrams
Green
L2
White*
Black
L1
Capacitor
Yellow
Yellow
Red
Red
Motor OPEN
CLOSE
CLOSE OPEN
STOP
Brown**
6
Brown**
Grey
5
STOP
Orange
**If Interlock is not
4
LEARN
Safety Limit
Switch
ANT
J2
AUX
ANT
Open Limit
Close Limit
Switch
Switch
Grey
26
61
Mechanical Operator - Single Phase F
Wiring Diagrams
WARNING
62
Mechanical Operator - Three Phase F
Wiring Diagrams
TO TERMINAL #2
ORANGE
WARNING
R1
PURPLE
RADIO YELLOW TIMER
R2 ( OPTIONAL )
RECEIVER ALWAYSDISCONNECT
R3 PURPLE
RED
AUX.TERMINAL
RED TO TERMINAL #3 POWERWHENEVER
BLOCK FOR RADIO INSTALLINGOR SERVICING
C
YELLOW GREY
C
THE DOOROPERATOR.
NO PURPLE GREY NC SAFETY
AUX.OPEN NC
L/S ORANGE L/S
OPEN CLOSE
LIMIT SWITCHES LIMIT SWITCHES
BLACK
CLOSE
PURPLE A1 A2 PURPLE BROWN
PURPLE
RED
YELLOW
13
5
14
6
PURPLE
BLACK
LOAD
24VAC
**LINE
GREY 3 4 YELLOW
PURPLE 1 2 BLACK XFMR
BLACK
TO REVERSE MOTOR
WHITE
DIRECTION INTERCHANGE WIRE NUT
BROWN T1 L1
RED T2 L2
PURPLE
PURPLE
T3 L3
R1 C NO NC BROWN 96
RELAY
YELLOW
BROWN 95
ORANGE
ORANGE
OVERLOAD
GREY
RED
( 1 HP & ABOVE ONLY )
( 3/4 HP & BELOW )
PURPLE
( OPTIONAL )
ORANGE
ORANGE
ORANGE
ORANGE
ORANGE
YELLOW
YELLOW
YELLOW
BROWN
BROWN
BLACK
BLACK
BLACK
GREY
RED
GREY
RED
BROWN
1 2 3 4 5 7 10 L1 L2 L3
(WHEN PRESENT)
230V BRAKE
GROUND
TO MOTOR
** - same
Transformer Primary Voltage
as Line Voltage.
575V MOTOR CONNECTION 460V MOTOR CONNECTION
63
HOW TO ORDER
REPAIR PARTS
DEVANCO CANADA
19192 HAY ROAD, UNIT Q
SUMMERSTOWN, ON K0C 2E0
TOLL FREE: 855-931-3334
www.devancocanada.com
WHEN ORDERING REPAIR PARTS
PLEASE SUPPLY THE
FOLLOWING INFORMATION:
3 PART NUMBER
3 DESCRIPTION
3 MODEL NUMBER