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    Servicebulletin 663 Iolmaster Keyboarderror Bootproblems

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    Servicebulletin 663 Iolmaster Keyboarderror Bootproblems

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    jtorres
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    32 views2 pages

    Servicebulletin 663 Iolmaster Keyboarderror Bootproblems

    Uploaded by

    jtorres

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Service Bulletin

    Surgical Products Ophthalmology Service-Bulletin Version


    No. 663 No. 1.0

    Aktion / Action Status Kostenerstattung / Cost Recovery Gültigkeit / Validity

    Sofort Hersteller Bis :


    Immediate Manufacturer Until (date):

    Nächster Besuch VG oder Vertretung Nach:


    First Opportunity Agent / Dealer After (date):

    Bei Reparatur Kunde Bis Serien-Nr.:


    In the event of repair Customer To (ser. No.):

    Kundenwunsch Servicekodierung Ab Serien-Nr.:


    At customer request Service Coding From (ser. No.):

    Zur Information IC Fließt ein in Serviceunterlage(n)


    For Information Only Incorporated in service document(s)

    FC Ersetzt Service Bulletin Nr.:


    This bulletin replaces no.:

    Re: IOLMaster® XP
    Keyboard error and boot problems

    1. General Information:

    Under certain circumstances start/boot problems and keyboard error may occur with
    the IOLMaster XP. The following Service Bulletin describes in detail the possible errors
    and provides troubleshooting procedures therefore.

    2. Error Description:

    • After the IOLMaster was switched on, the BIOS boot sequence is interrupting by a
    keyboard error message and a short warning tone appears. The system is not
    proceeding with the startup procedure.
    • After the IOLMaster was switched on, the display remains black and all green
    status LEDs on the keyboard are continuously illuminated. The system is not
    proceeding with the startup procedure.

    Version 1.0
    Service-Bulletin No. 663 IOLMaster® XP 1/2
    3. Troubleshooting:
    • If one of both described errors occurs, please switch the IOLMaster off and wait
    until the display is completely black or disconnect the main power.
    • Check all keyboard connections (PS/2), disconnect and connect them a couple of
    times and/or replace the keyboard.
    • Check the additional peripherals, for example like connected printers or USB
    devices. According to the user manual only printers approved by Carl Zeiss
    Meditec should be used.
    • In case of a used parallel printer port connection, always start the IOLMaster while
    the connected printer is off.
    • Please connect the printer via the USB port instead of the parallel printer port.
    (IEEE 1284 standard), this may also eliminate the described errors.

    Note!
    Please contact us at [email protected] for any questions
    you may have regarding this Bulletin or the procedures described within.

    MAG-ST / Dittbrenner
    2010-05-12

    Version 1.0
    Service-Bulletin No. 663 IOLMaster® XP 2/2

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