TungstenT3 Handbook
TungstenT3 Handbook
TungstenT3 Handbook
TM
Tungsten T3 Handheld
Copyright
© 1998–2003 Palm, Inc. All rights reserved. Graffiti, HotSync, MultiMail, PalmModem, the Palm logo, and
Palm OS are registered trademarks of Palm, Inc. Palm, Palm Powered, Tungsten, and VersaMail are
trademarks of Palm, Inc. Palm, Inc. uses the Bluetooth and MPEG Layer-3 audio decoding technology
trademarks under express license from their respective owners.
IMPORTANT Please read the End User Software License Agreement with this product before using the
accompanying software program(s). Using any part of the software indicates that you accept the terms of the
End User Software License Agreement.
PN: 407-5752A-US
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Contents
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CHAPTER 1
Your new Palm™ Tungsten™ T3 handheld enables you to stay organized and on
time by keeping your appointments, contact information, and tasks in one place.
You can easily capture your thoughts with the voice recorder and view digital
pictures.
System requirements
To install and operate Palm™ Desktop software, your computer system must meet
the requirements described in this section.
1
Chapter 1 Setting Up Your Palm™ Tungsten™ T3 Handheld
NOTE A data connection service may also be required by some mobile phone
network providers.
Upgrade information
If you already own a Palm OS® handheld, go to the web site www.palm.com/
support/tungstenT3 for upgrade instructions.
2
Step 1: Connect the HotSync® cradle to the computer
IMPORTANT Windows NT users cannot use a USB cradle/cable and port. You must
use a cradle with a serial port connection (sold separately).
NOTE Your adapter may connect to the back of the USB connector, not to the
cradle itself.
USB icon
USB port
USB connector
3
Chapter 1 Setting Up Your Palm™ Tungsten™ T3 Handheld
NOTE You need administrator rights to install Palm Desktop software on some
operating systems.
Congratulations!
You’ve set up your handheld, installed Palm Desktop software, performed your
first HotSync operation, and registered your handheld.
For more information about using Palm Desktop software, see the following:
■ The online help for Palm Desktop software. To access the online help, go to the
Help menu in Palm Desktop software.
■ Mac: The electronic Palm Desktop Software for the Macintosh User’s Guide. To
access this guide, open the Palm folder, and then open the Documentation
folder. Double-click the file Palm Desktop.pdf. (Adobe Reader must be installed
to view the .pdf file.)
Additional software
For details on using the multimedia applications included on your handheld and
the Software Installation CD-ROM, go to www.palm.com/support/tungstenT3 and
click the link for Photos, Music & Videos Guide.
The Software Installation CD-ROM that came with your handheld includes
software that lets you add a variety of functionality. Some applications require
additional accessories or services sold separately. Also, you may need to download
software from the Internet while installing some applications from the CD-ROM.
See the individual software application documentation for information.
4
Congratulations!
5
Chapter 1 Setting Up Your Palm™ Tungsten™ T3 Handheld
6
CHAPTER 2
Your Palm™ Tungsten™ T3 handheld can help you stay organized, on time, and
in communication while you are away from your desk.
7
Chapter 2 Exploring Your Handheld
Screen
Navigator
Input area
Application buttons
8
Locating top and side panel components
IR port
Power button
Indicator light
Headphone
jack
Microphone
Voice Memo
button
Indicator light The light serves as an alert and also indicates the
battery-charging status when your handheld is in the
cradle/cable.
Expansion card slot The slot accepts Secure Digital (SD), Secure Digital
Input/Output (SDIO), or MultiMediaCard (MMC)
expansion cards. Expansion cards enable you to back up
data, add more memory, add wireless communication
features, or use additional applications. (Expansion cards
sold separately.)
9
Chapter 2 Exploring Your Handheld
Stylus The stylus is your writing and tapping tool. To use the stylus,
gently press the top of the stylus to release it from the slot,
and then pull it out of the slot and hold it as you would a pen
or pencil.
Reset
button
Attach
points
Universal
connector
Reset button Resets your handheld. Under normal use, you should not
have to use the reset button. See “Resetting your handheld”
in Appendix A for information about when and how to use
the reset button.
10
Using the protective cover
Center
release
button
To install the cover:
Align the cover tabs with the notches on the
back of your handheld, and then press the center
release button while inserting the tabs into the
notches.
Notches
11
Chapter 2 Exploring Your Handheld
To insert a card:
1. Insert the card into the expansion slot with the label side facing the display.
2. Push lightly against the card with your thumb.
Push
To remove a card:
1. Push lightly against the card with your thumb.
2. Slide the card out of the expansion slot.
Push
For complete information about working with expansion cards, see Chapter 6.
12
Elements of the handheld interface
IMPORTANT Always use the point of the stylus for tapping or for making strokes on
the handheld screen. Never use an actual pen, pencil, or other sharp object to write
on the handheld screen, because this will scratch the screen.
With your handheld turned on, you can tap the handheld screen to perform many
operations. For example, you can do the following:
■ Open applications.
■ Select menu commands.
■ Use the status bar.
■ Initiate a Find operation to search through applications installed on your
handheld for specific text. (Find operations do not search through applications
on expansion cards.)
■ Select options in dialog boxes.
■ Open the onscreen keyboards.
Just as you can drag the mouse to select text or move objects on your computer, you
can drag the stylus to select text. You can also use the stylus to drag the slider of
any scroll bar.
Menu
bar
Check
box
Icons
Status bar
13
Chapter 2 Exploring Your Handheld
Check box Tap a check box to select or deselect it. When a check box
contains a check mark, the corresponding option is selected
and active. When a check box is empty, the corresponding
option is deselected and inactive.
Status bar Use the status bar for quick access to many functions. For more
information, see “Using the status bar” in the next section.
Previous/next arrows
Entry box
Pick list
Scroll bar
Command button
Next/previous arrows Tap the left and right arrows to display the previous and next
records; tap the up and down arrows to display the previous
and next pages of information.
Scroll bar Drag the slider, or tap the top or bottom arrow, to scroll the
display one line at a time. To scroll to the previous page, tap
the scroll bar just above the slider. To scroll to the next page,
tap the scroll bar just below the slider.
You can also scroll to the previous and next pages within a
record by pressing Up and Down on the navigator.
14
Elements of the handheld interface
Pick list Tap the arrow to display a list of choices, and then tap an
item in the list to select it.
Entry box Tap box to open dialog box or enter data directly in the box.
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Chapter 2 Exploring Your Handheld
16
Using the status bar
Home
Find
Menu
System information
Alert
Bluetooth
Full-screen Writing
Screen rotation
Input area
Find Tap to open the Find dialog box. See “Finding information” in
Chapter 4.
Menu Tap to open the menu for the current screen. See “Using menus”
in Chapter 4.
Full-screen Tap to turn Full-screen Writing on and off. See “Using Full-
Writing screen Writing” in Chapter 3.
Screen rotation Tap to toggle between landscape and portrait view. Landscape
view is useful for viewing spreadsheets, e-mail, web pages, and
photos. See “Rotating the screen” later in this chapter.
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Chapter 2 Exploring Your Handheld
Input area Tap to toggle between showing and hiding the input area.
Tap and hold to display the input area selection menu. You can
select between three types of input areas. For information about
the on-screen keyboards, see “Using the onscreen keyboards”
in Chapter 3. For information about the Graffiti 2 input area,
see “Writing in Graffiti 2 input areas” in Chapter 3.
Using Bluetooth and connecting to the network from the status bar
Tap the BlueTooth icon on the status bar to open the Bluetooth dialog box where
you can connect to your network service provider and turn on or off your
handheld’s Bluetooth availability. You can also open the Bluetooth preferences
screen. For more information on the Bluetooth preferences, see “Bluetooth
Preferences” in Chapter 21. Tap anywhere outside of the dialog box to close it.
18
Using the status bar
NOTE You can customize which way the screen rotates in landscape mode by
choosing right- or left-handed rotation. See “Handedness Preferences” in
Chapter 21.
19
Chapter 2 Exploring Your Handheld
20
CHAPTER 3
TIP Full-screen Writing enables you to use Graffiti® 2 writing when the keyboard is
open, which makes it easy to switch between these two methods of entering data.
For information on Full-screen Writing, see “Using Full-screen Writing” later in this
chapter.
Keyboards are accessible from the status bar and input areas.
21
Chapter 3 Entering Data on Your Handheld
abc - lowercase
Tab Backspace
Carriage return
Caps shift
NOTE By default, your full-screen pen stroke is set to open Graffiti 2 help. See “Pen
Button Preferences” in Chapter 21 for more information.
22
Using Graffiti® 2 writing
The input area has two different Graffiti 2 screens that you can access from the
status bar.
The two Graffiti 2 screens have designated areas that recognize certain characters.
If those characters are written in the wrong area, they are not recognized correctly
and an incorrect character is written. For a list of characters and the designated
Graffiti 2 area where they can be written, see “Graffiti 2 character set” later in this
chapter.
Numerals Numerals
Uppercase letters Uppercase letters
Lowercase letters straddling line
Lowercase letters
NOTE For a brief period of time after writing a character, a quick tap on the screen is
interpreted as a period character. This makes is easier to tap buttons and place the
cursor without having the action interpreted as a period character.
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Chapter 3 Entering Data on Your Handheld
Full-screen Writing is turned on and off by tapping the Full-screen Writing button
on the status bar.
A B
C D
E F
G H
I J
K L
M N
24
Using Graffiti® 2 writing
O P
Q R
S T
U V
W X
Y Z
Graffiti 2 numbers
Draw numbers on the 123 writing area
0 1
2 3
4 5
6 7
8 9
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Chapter 3 Entering Data on Your Handheld
Punctuation marks
Draw these marks on the abc or ABC writing area
Period Ampersand
. &
Comma Carriage
, return
Apostrophe At
' @
Question Tab
?
Exclamation
!
Period Backslash
. \
Comma Slash
, /
Plus Equal
+ =
Asterisk
*
26
Using Graffiti® 2 writing
Accented characters
Draw accents on the 123 writing area
Acute Dieresis
á ä
Grave Circumflex
à â
Tilde Ring
ã å
Using these accent strokes, you can write the following accented letters:
à á â ã ä å è é ê ë ì í î ï ò ó ô õ ö ù ú û ü ÿ ý ñ
NOTE You can also use the Punctuation Shift stroke to write punctuation marks.
Punctuation
Shift
NOTE Drawing two Punctuation Shift strokes also cancels the automatic
capitalization of the first letter of a new record or sentence.
2. Write the symbol or other special character shown in the table that follows. You
can make a symbol stroke anywhere in the Graffiti 2 input area.
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Chapter 3 Entering Data on Your Handheld
3. Enter an additional Punctuation Shift stroke to finish writing the character and
to make the character appear more quickly.
After the arrow disappears, the symbol appears.
Graffiti 2 Gestures
Draw gestures on the abc or ABC writing area
Cut Paste
Copy Undo
Erase Tab
Punctuation Menu
Shift Command
Short Cut
28
Beaming data
Graffiti 2 ShortCuts
Graffiti 2 writing comes with several predefined ShortCuts. You can also create you
own shortcuts. See “ShortCuts Preferences” in Chapter 21 to learn about creating
ShortCuts.
To use a ShortCut, draw the ShortCut stroke followed by the ShortCut characters.
The ShortCut symbol appears at the insertion point to show that you are in
ShortCut mode.
ShortCut
Entry ShortCut
Date stamp ds
Time stamp ts
Meeting me
Breakfast br
Lunch lu
Dinner di
Beaming data
Your handheld is equipped with an IR port that is located at the top of the
handheld, behind the small dark shield. The IR port supports the IrCOMM
implementation of the standards for infrared communication established by the
Infrared Data Association (IrDA). This means that you can beam data to any
nearby device that supports the IrCOMM implementation of the IrDA standards
and that can read the type of data you’re beaming. For example, you can beam a
Contacts entry to a Palm OS® handheld, a mobile phone, or a computer that’s
equipped with an IR port and that can read vCard data.
NOTE Records may be truncated when beamed to earlier models of Palm handhelds.
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Chapter 3 Entering Data on Your Handheld
TIP You can also perform HotSync® operations using the IR port.
See “Conducting IR HotSync operations” in Chapter 20 for more details.
NOTE The procedure for beaming photos and albums is slightly different from
the procedure for beaming other records and categories. See Chapter 13 for
details.
TIP You can also press and hold the Contacts application button to instantly
beam your business card to another device.
30
Sending data
4. When the Beam Status dialog box appears, point the IR port directly at the IR
port of the receiving device.
For best results, Palm handhelds should be between 10 centimeters
(approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the
path between the two handhelds must be clear of obstacles. The beaming
distance to other devices may be different.
5. Wait for the Beam Status dialog box to indicate that the transfer is complete
before you continue working on your handheld.
To beam an application:
1. Tap the Home icon .
2. Tap the Menu icon .
3. Tap App, and then tap Beam.
4. Tap the Beam From pick list.
5. Select either Handheld or Card.
6. Tap the application you want to transfer.
Some applications are copy-protected and cannot be beamed. Each of these is
listed with a lock icon next to it.
7. Tap Beam.
8. When the Beam Status dialog box appears, point the IR port directly at the IR
port of the receiving device.
9. Wait for the Beam Status dialog box to indicate that the transfer is complete
before you continue working on your handheld.
Sending data
You can send data by using Bluetooth™ communication or by using e-mail or SMS
communication.
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Chapter 3 Entering Data on Your Handheld
32
Importing data
don’t need to learn different applications. For more information on entering data
on your computer, refer to the online Help in Palm Desktop software and the Palm
Desktop Software for the Macintosh User’s Guide on the Software Installation
CD-ROM.
Importing data
If you have data stored in computer applications, such as spreadsheets and
databases, or if you want to import data from another handheld, you can transfer
the data to your handheld without typing it. Save the data in one of the file formats
listed in the next section, import it into Palm Desktop software, and then perform
a HotSync operation to transfer the data to your handheld.
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Chapter 3 Entering Data on Your Handheld
34
Using a portable keyboard
4. Click Open.
5. If you want to change the order of the fields you’re importing, point to a field,
wait for the cursor to change to a double arrow, and then drag the field to a new
location.
6. If you do not want to import a field, click the arrow between the field names.
7. From the Fields pop-up menu, select the appropriate field.
8. From the Delimiters pop-up menu, select the appropriate delimiter.
9. Click OK.
10. To add the imported data to your handheld, perform a HotSync operation.
See Palm Desktop online Help for more information on importing and exporting
data.
35
Chapter 3 Entering Data on Your Handheld
36
CHAPTER 4
This chapter explains how to open and switch between applications on your
handheld, how to change application settings so they are personalized to your
work methods, and how to categorize applications so you view them in related
groups.
Opening applications
You can use the Home screen to open any application installed on your handheld
or on expansion card. You can also open Calendar, Contacts, Tasks, Note Pad, and
Voice Memo with the application buttons on your handheld.
Voice Memo
Scroll through
applications with
left and right
navigation
Calendar
Note Pad
Contacts
Tasks
In addition to providing a way for you to open applications, the Home screen
displays the current time, battery level, and application category.
37
Chapter 4 Working with Applications
3. You can also press right and left on the navigator to switch between categories,
including the expansion card category.
38
Categorizing applications
Categorizing applications
You can assign an application to a category and then display a single category or
all your applications.
By default, your handheld includes system-defined categories, such as All and
Unfiled, and user-defined categories, such as Games, Main, and System.
In addition, you can create your own user-defined categories. You can have a
maximum of 15 user-defined categories.
To categorize an application:
1. Tap the Home icon .
2. Tap the Menu icon .
3. Select Category on the App menu.
4. Tap the pick list next to each application to select a category.
TIP To create a new category, tap Edit Categories from the pick list. Tap New,
enter the category name, and then tap OK to add the category. Tap OK again to
close the Edit Categories dialog box.
5. Tap Done.
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Chapter 4 Working with Applications
4. Tap the Copy From pick list and select Handheld or the card name.
5. If there are multiple cards available, tap the Copy To pick list and select the
Handheld or the card name.
If you selected Handheld in the Copy from pick list, the Copy To pick list
appears only if there are multiple cards available.
6. Tap an application to copy.
7. Tap Copy.
8. Tap Done.
NOTE If you view your applications on the card using a Card Reader on your
Windows or Mac computer, the actual file names may differ from those displayed in
the Home screen.
40
Using menus
4. Tap Settings.
NOTE The Sort By setting is in effect each time you use the copy feature. Each time
you want to copy an application only, you must select the Copy Applications Only
check box.
Using menus
Menus on your handheld are easy to use. Once you have mastered them in one
application, you can use them the same way in all other applications.
The menus of each application are illustrated in the chapter that discusses that
application.
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Chapter 4 Working with Applications
In this example, three menus are available: Record, Edit, and Options. The Record
menu is selected and shows the selection.
Menu commands
Command letters
When you draw the Command stroke anywhere in the Graffiti 2 input area, the
Command toolbar appears below the Graffiti 2 input area to indicate that you are
in Command mode. The Command toolbar covers the status bar.
Command
The Command toolbar displays context-sensitive menu commands for the active
screen. For example, if text is selected, the menu icons displayed may be Undo,
Cut, Copy, and Paste. Tap an icon to select the command, or immediately write
the corresponding command letter for an appropriate command in the Graffiti 2
writing area.
For example, to select Paste from the Edit menu, draw the Command stroke,
followed by the letter p.
Command mode is active only for a short time, so you must tap an icon or write
the command letter immediately to select the menu command.
42
Performing common tasks
Creating records
You can use the following procedure to create a new record in Calendar, Contacts,
Tasks, Note Pad, Memos, and Expense.
In SMS, you use a different procedure to create a message. For more information,
see “Creating messages” in Chapter 14.
In PalmTM Web Browser Pro, you can either save a web page or bookmark it so you
can return to it later. For more information, see Chapter 18.
To create a record:
1. Select the application in which you want to create a record.
2. Tap New.
3. In Calendar only: Select start and end times for your appointment, and tap OK.
4. Enter text for the record.
5. (Optional) Tap Details to select attributes for the record. (In Note Pad the Details
command is located on the Options menu.)
6. In Contacts, Note Pad, and Memos only: Tap Done.
Editing records
After you create a record, you can change, delete, or enter new text at any time.
Two screen features tell you when your handheld is in Edit mode:
■ A blinking cursor
■ One or more dotted edit lines
Blinking cursor
Edit line
NOTE In Note Pad you can write anywhere on the screen. Therefore, you will not see
an edit line or blinking cursor unless the cursor is in the title line.
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Chapter 4 Working with Applications
Entering text
For information on entering text using Graffiti 2 writing, using the onscreen
keyboards, or using the keyboard attached to your computer, see Chapter 3. For
information on entering text in Note Pad, see “Creating a note” in Chapter 11.
NOTE You can also double-tap to select a word, or triple-tap to select a line of
text. In addition, you can also drag across the text to select additional words,
or drag down to select a group of lines.
TIP To select text when Full-screen Writing is turned on, tap and hold briefly
at the beginning of the text you want to select, before dragging the stylus.
Otherwise, a quick tap or stroke may be interpreted as a Graffiti 2 character.
Deleting records
To delete a record:
1. Select the record you want to delete.
2. Tap the Menu icon .
3. Select the Delete command on the Record menu. In Voice Memo, the Delete
command is on the V Memo menu. In Palm™ Photos, the Delete command is
on the Photo menu:
A confirmation dialog box appears. If you want to save a copy of the deleted
item to an archive file in Palm™ Desktop software, be sure that the check box is
selected. If you don’t want to save a copy, tap the check box to deselect it.
The archive option is not available in Note Pad, Palm Photos, Palm Web
Browser Pro, and Voice Memo. In SMS, you must tap Archive on the Message
menu to archive a message.
4. Tap OK.
If you chose to save a copy of the selected item, your handheld transfers it to the
archive file on your desktop the next time you perform a HotSync operation.
Purging records
Over time, as you use Calendar, Tasks, and Expense, you will accumulate records
in these applications that have outlived their usefulness. These outdated records
take up memory on your handheld, so it’s a good idea to remove them by using
44
Performing common tasks
Purge. If you think Calendar or Tasks records might prove useful later, you can
purge them from your handheld and save them in an archive file on your
computer.
Purging is not available in Contacts, Note Pad, PalmTM Photos, Voice Memo, SMS,
or Memos. You must delete outdated records manually from these applications.
In Palm Web Browser Pro, you can purge stored web pages by clearing the cache.
See “Changing the size and content of the cache” in Chapter 18.
To purge records:
1. Open the application.
2. Tap the Menu icon .
3. Select Purge from the Record menu.
A confirmation dialog box appears.
Calendar: Tap the pick list and select how old a record must be to be purged.
Purge deletes repeating events if the last of the series ends before the date that
you purge records.
Calendar and Tasks: If you want to save a copy of the purged records to an
archive file on your desktop, be sure that the check box is selected. If you don’t
want to save a copy, tap the check box to deselect it.
Expense: Select the category you want to purge. All data in the selected category
is purged, and there is no archive option.
4. Tap OK, or in Expense, tap Purge.
If you chose to save a copy of the purged records, your handheld transfers them to
an archive file on your desktop the next time you perform a HotSync operation.
Categorizing records
You can categorize records in the Calendar, Contacts, Tasks, Note Pad, Voice
Memo, Memos, and Expense applications so that they are grouped logically into
categories and are easy to review. In Palm Photos, categories are called albums.
Throughout this section, categories refers also to albums unless otherwise noted. In
calendar, you can add color coding to your categories. See “Using categories” in
Chapter 5.
By default, your handheld includes system-defined categories, such as All and
Unfiled, and user-defined categories, such as Business and Personal. In addition,
you can create your own user-defined categories. In Palm Photos you can have a
maximum of 14 user-defined albums, and in all other applications you can have a
maximum of 15 user-defined categories.
The illustrations in this section come from Contacts, but you can use the following
procedures in all the applications in which categories are available. The only
exception is that the procedure for moving photos into albums is slightly different.
See “Filing photos in albums” in Chapter 13 for details.
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Chapter 4 Working with Applications
NOTE In Contacts, Note Pad, Voice Memo, and Memos you can select the
category name in the upper-right corner of the screen to assign the item to a
different category.
Tap here
2. In the Calendar Day, Week, and Month views, the pick list can be shown or
hidden by setting an option in the Display Options dialog box. If the pick list is
shown, it appears in the upper-right corner below the menu bar.
3. Select the category you want to view.
The list screen now displays only the records assigned to that category.
TIP Pressing an application button on your handheld scrolls through all the
categories of that application except for Unfiled. This feature is not available in
Calendar.
46
Performing common tasks
Tap New
4. Enter the name of the new category, and then tap OK.
NOTE In Calendar, you can also select a different color for each category.
5. Tap OK.
You can assign any of your records to the new category.
To rename a category:
1. Tap the category pick list in the upper-right corner of the screen or list.
2. Select Edit Categories.
The Edit Categories dialog box opens.
3. Select the category that you want to rename, and then tap Rename.
4. Enter the new name for the category, and then tap OK.
5. Tap OK.
TIP You can group the records within two or more categories into one
category by giving the categories the same name. For example, if you change
the name of the Personal category to Business, all records formerly in the
Personal category appear in the Business category.
Finding information
Your handheld offers several ways for you to find information quickly.
Using Find
You can use Find to locate any text that you specify, in any application that resides
on your handheld. Find does not search applications that reside on an expansion
card.
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Chapter 4 Working with Applications
To use Find:
1. Tap the Find icon on the status bar.
TIP If you select text in an application before you tap Find, the selected text
automatically appears in the Find dialog box.
As your handheld searches for the text, you can tap Stop at any time. You may
want to do this if the entry you want appears before your handheld finishes the
search. To continue the search after you tap Stop, tap Find More.
4. Tap the text that you want to review.
48
Performing common tasks
4. The Quick Look Up line displays only letters that are a possible match for that
position. For example, in the screen shown here, if you enter c in the first box,
only the letters a, h, and o appear in the second box.
If there is only one possible match for a particular position, the highlight jumps
to the next position.
5. Press Up or Down on the navigator to select the next letter of the name you want
to find.
The list then scrolls to the first entry that starts with those two letters. For
example, selecting s scrolls to “Sands,” and selecting sm scrolls further to
“Smith.” If you sort the list by company name, the Quick Look Up feature
scrolls to the matches for the company name.
6. Repeat steps 3 and 4 until the entry you want appears in the list.
7. Press Select on the navigator to highlight the record you want.
8. Press Select on the navigator to view the contents of the selected record.
TIP If there is only one possible match for the letters you selected, the contents
of the record are automatically displayed.
Look Up line
49
Chapter 4 Working with Applications
2. The list scrolls to the first entry that begins with that letter. If you write another
letter, the list scrolls to the first entry that starts with those two letters. For
example, writing an s scrolls to “Sands,” and writing sm scrolls further to
“Smith.” If you sort the list by company name, the Look Up feature scrolls to the
first letter of the company name.
3. Tap the record to view its contents.
5. Tap Add.
The name you selected, along with the information associated with it, is pasted
into the record you selected in step 1.
NOTE You can also assign records to categories. See “Categorizing records” earlier
in this chapter.
50
Performing common tasks
To sort records in Contacts, Note Pad, Voice Memo, Tasks, and Memos:
1. Open the application to display the list screen.
2. Tap the Menu icon .
3. Select Options, and then select Preferences.
Attaching notes
In Contacts, Calendar, Tasks, Palm Photos, and Expense, you can attach a note to a
record. A note can be up to several thousand characters long. For example, for an
appointment in Calendar, you can attach a note with directions to the location.
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Chapter 4 Working with Applications
A small note icon appears at the right side of any item that has a note.
Note icon
TIP In Calendar, you can also highlight the event that contains the note, press Select
on the navigator to open the note, and then press Select on the navigator again to
close the note.
To delete a note:
1. Tap the Note icon .
2. Tap Delete.
3. Tap Yes.
Choosing fonts
In many applications, you can change the font style to make text easier to read. You
can choose small, small bold, large, or large bold fonts in each application that
enables you to change the font style.
Small bold
font
Large bold
font
52
Performing common tasks
5. Tap OK.
Receiving alerts
You can receive alerts on your handheld and from Palm Desktop software.
NOTE You can access Attention Manager by tapping the Alert icon on the status
bar.
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Chapter 4 Working with Applications
54
Installing and removing applications
NOTE To install some software, you may need to download files from the
Internet to your computer. Check the Software Installation CD-ROM for details.
NOTE Palm works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm™ handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application.
To drag and drop applications or files onto the Palm Quick Install icon:
1. Copy or download the application(s) or file(s) you want to install onto your
computer.
2. From My Computer or Windows Explorer, select the file(s) or folder that you
want to install.
3. Drag and drop the file(s) or folder onto the Palm Quick Install icon on the
Windows desktop.
Palm Quick Install displays a confirmation dialog box that shows whether the
files will be installed on your handheld or on an expansion card, and you can
choose the username to which the files will be installed.
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Chapter 4 Working with Applications
4. Click OK.
The selected files are placed in the Handheld or Expansion Card file list, based
on the file extension.
5. Perform a HotSync operation to install the files. See Chapter 20 for details.
NOTE Files that remain in the list after you perform a HotSync operation were
not installed. This can happen if your handheld is too full to install the file or if
the file type was not recognized during the HotSync operation. If files are
unrecognized, try launching the associated application from your handheld
and then performing another HotSync operation. If the files still remain in the
list, they are not associated with an application on your handheld and cannot
be installed. Expansion cards may also hold files that are not Palm™
application files.
To drag and drop applications or files onto the Palm Quick Install window:
1. Copy or download the application(s) or file(s) you want to install onto your
computer.
2. Double-click the Palm Quick Install icon on the Windows desktop.
3. From My Computer or Windows Explorer, select the file(s) or folder that you
want to install.
4. Drag and drop the file(s) or folder onto the handheld or expansion card file list.
If a No symbol appears when you attempt to drag a file onto a file list, the file
is not supported on that destination.
The status bar shows the number of files selected and their total size. However,
because some file types are compressed during synchronization, they may
actually require less space than the amount shown in the file size column or
status bar.
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Installing and removing applications
5. Perform a HotSync operation to install the files. See Chapter 20 for details.
NOTE Files that remain in the list after you perform a HotSync operation were
not installed. This can happen if your handheld is too full to install the file or if
the file type was not recognized during the HotSync operation. If files are
unrecognized, try launching the associated application from your handheld
and then performing another HotSync operation. If the files still remain in the
list, they are not associated with an application on your handheld and cannot
be installed. Expansion cards may also hold files that are not Palm application
files.
User
drop-down
list
Add button
Status bar
3. In the User drop-down list, select the name that corresponds to your handheld.
4. Click Add.
TIP To install a folder, open the File menu and select Add Folder.
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Chapter 4 Working with Applications
NOTE Files that remain in the list after you perform a HotSync operation were
not installed. This can happen if your handheld is too full to install the file or if
the file type was not recognized during the HotSync operation. If files are
unrecognized, try launching the associated application from your handheld
and then performing another HotSync operation. If the files still remain in the
list, they are not associated with an application on your handheld and cannot
be installed. Expansion cards may also hold files that are not Palm application
files.
To use the right-click menu to send the file to Palm Quick Install:
1. Copy or download the application(s) or file(s) you want to install onto your
computer.
2. From My Computer or Windows Explorer, right-click the file(s) or folder that
you want to install.
3. Select Send To, and then select Palm Quick Install.
Palm Quick Install displays a confirmation dialog box that shows whether the
files will be installed on your handheld or on an expansion card.
4. Click OK.
The selected files are placed in the handheld or expansion card file list, based on
the file extension.
5. Perform a HotSync operation to install the files. See Chapter 20 for details.
Any unrecognized files are not installed.
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Installing and removing applications
If the file you want to install is not listed in the dialog box, go to the folder to
which you copied the file. Most handheld application files have the extension
PRC or PDB.
6. Select the application(s) you want to install.
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Chapter 4 Working with Applications
7. Click Add File to add the selected application to the Install Handheld Files list.
TIP You can also drag files, or folders of files, to the list in the Install Handheld
Files dialog box. The files are copied to the Files To Install folder.
8. If you need to change the destination of the application you are installing, click
Change Destination in the Install Handheld Files window, and then use the
arrows to move applications between your handheld and an expansion card.
NOTE Files that remain in the list after you perform a HotSync operation were
not installed. This can happen if the file type was not recognized during the
HotSync operation. Expansion cards may hold applications that use files other
than the Palm application files. For your handheld to recognize such a file, you
must first launch the associated application at least once.
Removing applications
If you run out of memory or decide that you no longer need an application you
installed, you can remove applications from your handheld or from an expansion
card. From your handheld, you can remove only add-on applications, patches, and
extensions that you install; you cannot remove the applications that reside in the
ROM portion of your handheld.
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Installing and removing applications
6. Tap Delete.
7. Tap Yes.
8. Tap Done.
IMPORTANT If you remove Palm Desktop software, you also remove the HotSync
Manager synchronization software and can no longer synchronize with your
computer. If you want to synchronize data with another personal information
manager (PIM), you need to have Palm Desktop software installed.
NOTE You may need to modify the steps shown here to accommodate the version
of the operating system installed on your computer.
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Chapter 4 Working with Applications
62
CHAPTER 5
Using Calendar
NOTE Certain tasks are common among several handheld applications. For more
information, see Chapter 4, “Working with Applications.”
To open Calendar:
■ Press the Calendar application button on the front panel of your handheld.
Calendar opens to Agenda View by default.
TIP Press the Calendar application button repeatedly to cycle through the
Agenda, Day, Week, and Month views.
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Chapter 5 Using Calendar
Tap an appointment to go
to event in Day View
Default View Choose from the pick list the view that displays when you
open Calendar.
Show Due Tasks Displays tasks that are due today and tasks that are past
due.
Show Messages Shows the number of read and unread e-mail messages.
Background Image Displays a background image in Agenda view.
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Working in Day View
Show Category List By default, the Category pick list does not appear at the
top of the screen. You can choose to have the pick list
display by selecting the check box.
Default View Choose from the pick list the view that displays when you
open Calendar.
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Chapter 5 Using Calendar
Show Time Bars Activates the time bars that appear in the Day View. The
time bars show the duration of an event and illustrate
event conflicts.
Show Category Column Displays the color-coded circle between the time and
event. The color indicates the category the event is filed
under.
Scheduling an event
When you schedule an event, its description appears on the time line, and its
duration is automatically set to one hour.
Tap a
time line
Time bar
shows
duration
Enter event
TIP You can also use the Graffiti® 2 input area to open the Set Time dialog box.
Make sure that no event is selected, and then on the number side of the Graffiti
2 input area, write a number for the start time of the event.
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Working in Day View
Tap to change
Tap to automatically
hours
fill the start and end
times
Tap to change
minutes
Tap to create an
untimed event
Tap to scroll to
later hours
5. Tap OK.
6. Tap a blank area of the screen to deselect the event. A vertical line appears next
to the time, indicating the duration of the event.
If two or more events have the same start and end time, the time appears only
once.
NOTE You can schedule events that span midnight so that they appear in the list of
events for two days. An event spanning midnight is automatically created when your
End Time precedes a Start Time. An event spanning midnight cannot be longer than
24 hours.
Previous Next
week week
– Press Right or Left on the navigator to scroll to the next or previous day.
– Press Up or Down on the navigator to scroll within the current day.
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Chapter 5 Using Calendar
– Tap Go To at the bottom of the screen to open the Go to Date dialog box.
Select a date by tapping a year, month, and day in the calendar.
Tap to select a
month
Tap to select a
day
Tap to select
current date
2. After you locate the date, follow the steps for scheduling an event for the
current day.
TIP You can also create a new untimed event by making sure no event is
selected and then writing letters in the Graffiti 2 input area.
New
untimed
event
TIP To attach a note to an entry and work with attached notes, see “Attaching notes”
in Chapter 4.
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Working in Day View
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Chapter 5 Using Calendar
Enter number of
time units here
Tap here to
select unit of time
6. Tap OK.
7. When the reminder message appears onscreen, do one of the following:
– Tap OK to permanently dismiss the reminder and return to the current
screen.
– Tap Snooze to dismiss the reminder and return to the current screen. An
attention indicator blinks in the upper-left corner of the screen to remind you
of the pending alarm, and the reminder message appears again five minutes
later.
– Tap Go To to open Calendar. Calendar will open and display the event
associated with the alarm.
Alarm for untimed events: You can set a silent alarm for an untimed event. In this
case the alarm is triggered at the specified period of minutes, hours, or days before
midnight (beginning) of the day of the untimed event. When the alarm is triggered,
the reminder list displays the alarm message until you clear it. See “Receiving
alerts” in Chapter 4 for details.
For example, you set an alarm for an untimed event that occurs on February 4. If
the alarm is set for 5 minutes, the reminder message appears at 11:55 PM on
February 3. The reminder remains in the reminder list until you turn on your
handheld and dismiss it.
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Working in Day View
Rescheduling an event
You can easily make changes to your schedule with your handheld.
To reschedule an event:
1. Select the event you want to reschedule.
2. Tap Details.
3. To change the time, tap the Time box, and then tap a new time.
4. To change the date, tap the Date box, and then tap a new date.
5. Tap OK.
Using categories
Categories are a way to group similar events so that they can be viewed separately.
The color coding in Calendar makes it easy to track events from different categories
when all events are shown. For more information on categories, see “Categorizing
records” in Chapter 4.
To categorize an event:
1. Select the event you want to categorize.
2. Tap Details.
3. Tap Category pick list and select a category
4. Tap OK.
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Chapter 5 Using Calendar
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Working in Month View
Event details
Previous/next month
You can control the types of events that appear in the Month View. See “Setting
Month View display options” later in this chapter.
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Chapter 5 Using Calendar
Show Category List By default, the Category pick list does not appear at the
top of the screen. You can choose to have the pick list
display by selecting the check box.
Default View Choose from the pick list the view that displays when you
open Calendar.
74
Working in Year View
Event
conflict
75
Chapter 5 Using Calendar
Beaming events
You can share your calendars with family or business associates by beaming events
and categories. For more information on beaming, see “Beaming data” in
Chapter 3.
To beam an event:
1. Tap the Menu icon .
2. Select Beam Event.
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Using Calendar menus
Record menu
Purge Opens a dialog box where you can choose which old
events to purge from your handheld and whether you
want to archive purged events on your computer.
Send Event Opens a dialog box where you can choose how you want
to send the selected event to another device. The options
available depend on the software installed on your
handheld.
Option menu/Preferences
Opens the Preferences dialog box, where you can customize Calendar’s default
time display and alarm settings.
Start/End Time Defines the start and end times for Calendar screens. If the
time slots you select do not fit on one screen, you can tap
the scroll arrows to scroll up and down.
Alarm Preset Automatically sets an alarm for each new event. The silent
alarm for untimed events is defined by minutes, days, or
hours before midnight at the beginning of the date of the
event.
Remind Me Defines how many times the alarm will occur after the
initial occurrence. The choices are Once, Twice, 3 Times,
5 Times, and 10 Times.
Play Every Defines how often the alarm sounds. The choices are
Minute, 5 minutes, 10 minutes, and 30 minutes.
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Chapter 5 Using Calendar
78
CHAPTER 6
Review summarized
card contents
Renaming a card
You can assign a name to each expansion card that appears in the Category pick
list and in other lists.
To rename a card:
1. Tap the Home icon .
2. Tap the Card Info icon .
3. Tap the Menu icon .
4. Select Rename Card from the Card menu.
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Chapter 6 Using Card Info
Formatting a card
Formatting a card destroys all its data and prepares it to accept new applications
and data.
To format a card:
1. Tap the Home icon .
2. Tap the Card Info icon .
3. Tap the Menu icon .
4. Select Format Card from the Card menu.
5. Tap OK.
NOTE You must store and access MP3TM files from an expansion card.
■ When your handheld’s battery level becomes very low, access to the expansion
card may be disabled to protect your data. If this occurs, recharge your
handheld as soon as possible.
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Using Card Info help
81
Chapter 6 Using Card Info
82
CHAPTER 7
Using Contacts
NOTE Certain tasks are common among several handheld applications. For more
information, see Chapter 4, “Working with Applications.”
To open Contacts:
■ Press the Contacts application button on the front panel of your handheld.
Contacts opens to display the list of all your records.
Contacts button
TIP Press the Contacts application button repeatedly to cycle through the categories
in which you have records. Pressing and holding the application button will beam
your business card to another handheld. See “Creating a business card” later in this
chapter for information.
Creating a contact
You can create contacts on your handheld, or you can use Palm™ Desktop
software to create contacts on your computer and then transfer the contacts to your
handheld with your next HotSync® operation.
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Chapter 7 Using Contacts
Tap New
3. Tap each field for which you have contact information and enter the
information. The features described in the following table help streamline and
organize contact data entry.
TIP Tap the scroll arrows to move to the next page of information. See
“Options menus” later in this chapter for information on the custom fields that
appear at the bottom of the Contact Entry screen.
All fields except numeric The handheld automatically capitalizes the first
and e-mail fields letter of each field. You do not have to use the
Graffiti® 2 capital stroke to capitalize the first letter
of the name.
Title, Company, City, and Text appears for the first logical match that exists in
State your Contacts list. As you enter more letters, a closer
match appears. For example, you may already have
Sacramento and San Francisco in your Contacts list.
As you enter S, Sacramento appears, and as you
continue entering a and n, San Francisco replaces
Sacramento. As soon as the word you want appears,
tap the next field to accept the word.
84
Creating a contact
TIP To create a contact that always appears at the top of the Contacts list, begin the
Last name or Company field with a symbol, as in *If Found Call*. This contact can
contain contact information in case you lose your handheld.
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Chapter 7 Using Contacts
Tap here
2. Select the field you want displayed. The fields appear in a preset order on the
Contact Edit screen.
NOTE Each field type can be displayed a certain number of times on the
Contact Edit screen; for example, you can display multiple IM fields. Contacts
sets a maximum number for how many times each field type can appear on the
screen. Once you reach this maximum (for example, the maximum number of
IM fields is displayed), the field type no longer appears on the pop-up list.
Select field
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Creating a contact
Tap
triangle
Select from
list
For IM accounts: Select the IM service you want to use, or select IM if you do
not want to specify a service. You must set up an IM account with a service
provider to use IM on your handheld. See “Making connections from Contacts”
later in this chapter for more information.
Select from
list
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Chapter 7 Using Contacts
TIP You can also use the navigator to open a contact. See “Using the
navigator” in Chapter 2 for instructions.
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Making connections from Contacts
Quick Connect
If you have a compatible GSM mobile phone (sold separately), you can use Quick
Connect to select a contact and initiate a related task with one hand, using the
navigator. You can also configure which application opens when you choose a
specific Contacts record field, and whether to add a prefix to all phone numbers.
TIP You can also tap the Quick Connect icon in the title bar of the
Contacts record.
NOTE To use the Quick Connect feature, you must have all the requirements
for that connection type. For example, to connect by tapping an e-mail address,
you must have installed the e-mail application on your handheld and have an
e-mail account with an Internet service provider (ISP). See the documentation
included with the desired connection type for requirements to use that
connection type.
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Chapter 7 Using Contacts
2. (Optional) Tap the Number Prefix check box, and then enter a prefix.
For example, to dial 1 before all phone numbers, select this check box and enter
a “1” in this field. The prefix is not added to a number that begins with the “+”
character.
3. Tap each of the pick lists and select the application you want to associate with
that task.
4. Tap OK.
Tap-to-Connect
With Tap-to-Connect, you can select a contact and initiate a related task by tapping
it with the stylus. By default, Tap-to-Connect is not enabled.
To enable Tap-to-Connect:
1. From the Contacts list, tap the Menu icon .
2. Select Option, and then select Preferences.
3. Tap Enable Tap-to-Connect.
4. Tap OK.
TIP You can also configure which application opens when you tap a specific
Contacts record field, and whether to add a prefix to all phone numbers.
See “Quick Connect” earlier in this chapter to learn how to configure these settings.
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Making connections from Contacts
For example, you might want to add an area code, a 1, or a country code to a
phone number.
Record menus
Duplicate Makes a copy of the current record and displays the copy in
Contact Contacts Edit so you can make changes to the copied record. The
copy has the same category and attached notes as the original
record.
Connect Opens the Quick Connect dialog box, where you can choose
which application you want to use to make the connection.
Send Category Opens a dialog box where you can choose how you want to send
all records in the selected category to another device.
Send Contact Opens a dialog box where you can choose how you want to send
the selected contact to another device.
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Chapter 7 Using Contacts
Options menus
Preferences Opens a dialog box where you can choose Contacts display
options.
Rename Custom These custom fields appear at the end of the Contacts Edit
Fields screen. Rename them to identify the kind of information you
enter in them. The names you give the custom fields appear in
all contacts.
You can use these custom fields to track additional information
in your Contacts records, such as names of spouses, children, or
any other details.
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CHAPTER 8
Palm™ Dialer is a fast and simple way to use your handheld to dial a
telephone number on your mobile phone. The Palm Dialer also allows you
to speed-dial frequently called numbers and to log recently called numbers.
IMPORTANT Your mobile phone plan must be a Global System for Mobile
Communications (GSM) phone in order to use Palm Dialer.
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Chapter 8 Using Palm™ Dialer
Dialing a number
Palm Dialer allows you to directly dial a number from your handheld.
To dial a number:
1. Tap the telephone number on the keypad.
2. Tap Dial.
Tap Dial
94
Using speed dial
TIP You can also go directly to the Edit Entry dialog box by tapping and
holding a speed-dial button.
3. Tap an entry.
4. Edit the entry and tap OK.
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Chapter 8 Using Palm™ Dialer
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CHAPTER 9
Using Expense
Expense enables you to keep track of your expenses and then transfer the
information to a spreadsheet on your computer.
NOTE Certain tasks are common among several handheld applications. For more
information, see Chapter 4, “Working with Applications.”
To open Expense:
1. Tap the Home icon .
2. Select the Expense icon .
Cursor of
new item
Tap New
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Chapter 9 Using Expense
3. Tap the Expense type pick list and select a type from the list.
As soon as you select an expense type, your handheld saves your entry. If you
do not select an expense type, it does not save the entry.
Tap here
TIP To attach a note to an entry and work with attached notes, see “Attaching notes”
in Chapter 4.
98
Customizing the Currency pick list
Payment Enables you to choose the payment method for the Expense item.
If the item is prepaid (such as airline tickets supplied by your
company), you can choose Prepaid to place your expense in the
appropriate company-paid cell of your printed expense report.
Currency Enables you to choose the type of currency used to pay the
Expense item. The default currency unit is defined in the
Preferences dialog box. You can also display up to four other
common types of currency. See “Customizing the Currency pick
list” later in this chapter for more information.
Vendor and Enables you to record the name of the vendor (usually a company)
City associated with the expense and the city where the expense was
incurred. For example, a business lunch might be at Rosie’s Cafe
in San Francisco.
Attendees Lookup displays the names in your Contacts that have data In the
company field, you can add these names to a list of attendees
associated with an expense record.
4. Tap OK.
Tap Edit
currencies
2. Tap each Currency pick list and select the country whose currency you want to
display on that line.
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Chapter 9 Using Expense
100
Setting Show Options
Tap Show
Show currency Shows or hides the currency symbol in the Expense list.
3. Tap OK.
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Chapter 9 Using Expense
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CHAPTER 10
Using Memos
Memos provides you with a place to take notes that are not associated with
records in Calendar, Contacts, or Tasks. The number of memos you can store
depends only on the memory available on your handheld.
NOTE Certain tasks are common among several handheld applications. For more
information, see Chapter 4, “Working with Applications.”
To open Memos:
1. Tap the Home icon .
2. Select the Memos icon .
Creating memos
This section describes how to create a memo. Each memo you create can be up to
approximately 32KB in size.
Tap New
TIP In the Memo list screen, you can also begin writing in the input area to
create a new memo. The first letter is automatically capitalized and begins your
new memo.
3. Enter the text you want to appear in the memo. Use the carriage return stroke
to move down to new lines in the memo.
4. Tap Done.
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Chapter 10 Using Memos
Reviewing memos
The first line of a memo appears in the Memo list. This makes it easy to locate and
review your memos.
To review a memo:
1. From the Memo list, select the text of the memo.
TIP You can also select, review, and move between memos with the navigator.
See “Using the navigator” in Chapter 2 for details.
Select a memo
to review
2. Review or edit the text in the memo, and then tap Done.
Record menus
Send Category Opens a dialog box where you can choose how you want to
send all records in the selected category to another device.
Send Memo Opens a dialog box where you can choose how you want to
send the selected memo to another device.
Options menus
Preferences Displays the Memo Preferences dialog box, where you define
the sort order for memos.
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CHAPTER 11
Note Pad provides a place to take notes in your own handwriting. You can
use Note Pad to do everything you might do with a piece of paper and a
pencil.
NOTE Certain tasks are common among several handheld applications. For more
information, see Chapter 4, “Working with Applications.”
TIP Press the Note Pad application button repeatedly to cycle through the categories
in which you have records.
Creating a note
A record in Note Pad is called a note. You can assign notes to categories and mark
them private as described in Chapter 4. This section covers how to create a note.
Write
information
here
Pen selector
Eraser
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Chapter 11 Using Note Pad
Reviewing notes
The note title and the date you created the note appear in the Note Pad list. If you
did not assign a title to your note, the time you created the note appears as the note
title. This makes it easy to locate and review your notes.
To review a note:
1. In the Note Pad list, select the note title.
TIP You can also select, review, and move between notes with the navigator.
See “Using the navigator” in Chapter 2 for details.
Select a
note to view
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Setting an alarm for a note
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Chapter 11 Using Note Pad
Record menu
The Record menu is the same when you’re viewing the Note Pad list and an
individual note.
Send Category Opens a dialog box where you can choose how you want to send
all records in the selected category to another device. The
options available depend on the software installed on your
handheld.
Send Note Opens a dialog box where you can choose how you want to send
the selected note to another device. The options available
depend on the software installed on your handheld.
Compatibility Displays the Compatibility dialog box, where you can choose to
beam notes to a previous version of Note Pad.
Options menus
The Options menu differs depending on whether you’re viewing the Note Pad list
or an individual note.
Preferences Displays the Note Pad Preferences dialog box, where you define
the pen and paper color, the sort order for notes, and the alarm
sound.
Details Displays the Note Details dialog box, where you assign a
category and privacy option for a note.
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CHAPTER 12
Phone Link helps you configure a connection between your handheld and
a compatible mobile phone. You can connect to a compatible mobile phone
using any of the following methods:
■ Bluetooth™ technology: A wireless link that enables you to connect to a
Bluetooth mobile phone that is within 10 meters (approximately 30 feet) of your
handheld. See “Bluetooth Preferences” in Chapter 21 for additional information
on Bluetooth technology.
■ Infrared communication: A wireless link that enables you to connect to an
infrared-enabled mobile phone within 1 meter (approximately 39 inches) of
your handheld. The infrared ports on the two devices must be aligned and the
path between the two devices must be clear of obstacles. See “Beaming data” in
Chapter 3 for more information about your handheld’s infrared capabilities.
■ A wire-based link that connects your handheld to a
A serial cable connection:
mobile phone with a physical cable.
Serial cables and mobile phones that are enabled with infrared or Bluetooth
technology are sold separately.
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Chapter 12 Using Phone Link
■ Exchange SMS messages: Use a GSM phone carrier service to send and receive
short text messages. See Chapter 14 for more information.
■ Use Palm™ Dialer to dial numbers on your phone: You can use the phone keypad
displayed on your handheld to dial numbers on your GSM mobile phone. See
Chapter 8 for more information.
A GSM mobile phone, GSM network service, data service, high-speed wireless
data service, and an ISP account with a dial-up connection are not included with
your handheld.
5. Tap the Manufacturer pick list and select your phone’s manufacturer.
110
Setting up a phone connection
6. Tap the Model pick list and select your phone model.
If your phone model does not appear on the list, either you need to download
and install a driver for your phone (see “Updating the phone files on your
handheld” later in this chapter) or your phone is not supported at this time.
7. Tap Next.
8. Tap the Via pick list and select the method you want to use to connect:
Bluetooth, Infrared, or Cable.
The Via pick list options vary based on the phone model.
9. Tap Next.
10. If you selected Infrared or Cable in step 8, skip to “Configuring network service
settings for your phone” later in this chapter. If you selected Bluetooth in step 8,
complete the steps in the procedure that follows.
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Chapter 12 Using Phone Link
112
Setting up a phone connection
IMPORTANT If you tap No in the Confirmation dialog box, the link between your
phone and handheld will not work.
11. Tap Yes, and then follow the instructions in the next section to set up network
services for your phone.
To configure a GPRS high-speed wireless data service connection for your phone:
1. After tapping Yes in step 11 of the preceding procedure, tap Next on the
Network Service Setup screen.
If you do not see the Network Service Setup screen, tap the Home icon , select
the Phone Link icon , and then tap the Network Service box.
2. Tap Yes when asked if you subscribe to a high-speed data service.
3. Tap Next.
4. Tap the Select the area... pick list and select your mobile phone carrier’s location.
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Chapter 12 Using Phone Link
5. Tap the Select your carrier pick list and select your mobile phone carrier.
If your mobile phone carrier does not appear on the list, either you need to
download and install the settings for your mobile phone carrier (see “Updating
the phone files on your handheld” later in this chapter) or your carrier is not
supported at this time.
6. Tap Next.
7. Tap Done.
6. Tap the Username field and enter the name you use when you log in to your ISP
account.
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7. Tap the Password box and enter the password for your ISP account.
8. Tap Next.
9. Tap Done.
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CHAPTER 13
Palm™ Photos enables you to view, manage, and share photos on your
handheld or on an expansion card. Use Palm Photos to locate, organize, and
play a slide show of your photos, as well as exchange photos with other
applications and devices.
NOTE Certain tasks are common among several handheld applications. For more
information, see Chapter 4, “Working with Applications.”
Viewing photos
You can use Palm Photos to transfer photos from your computer or receive photos
beamed from another device, and then view the photos on your handheld. You can
also view photos from an expansion card inserted into your handheld.
You can view the following types of photos:
■ JPG files
■ BMP files
■ TIFF files
■ GIF files
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Album
pick list
Select a photo
to view
Thumbnail icon
2. Tap the Album pick list in the upper-right corner, and then select the album you
want to view.
3. Tap the thumbnail of the photo you want to view.
TIP You can also select a photo with the navigator. Press Select on the
navigator to insert the highlight, press Up, Down, Right, or Left to highlight a
specific photo, and then press Select to view the photo.
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Select a photo
to view
List icon
2. Tap the Album pick list in the upper-right corner, and then select the album you
want to view.
3. Tap the name of the photo you want to view.
4. Tap anywhere on the screen to return to List view.
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NOTE The status bar does not display during a slide show.
3. Tap the pick list, and then select the delay interval: 1 second, 2 seconds,
3 seconds, 5 seconds, or 1 minute.
4. Tap OK.
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Rotating photos
If a photo appears in the wrong orientation, you can rotate the photo.
To rotate a photo:
1. Tap the Menu icon .
2. Select Photo, and then select Rotate.
TIP You can press Right or Left on the navigator to change photo information.
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Creating an album
The process for creating a new photo album is identical to the process for creating
a new category in your other handheld applications.
To create an album:
1. Tap the Album pick list in the upper-right corner.
2. Select Edit Albums.
Tap New
3. Tap New.
4. Enter a title for the album.
5. Tap OK, and then tap Done.
Tap Organize
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2. Tap Organize.
Plus signs appear next to the photos that are part of the selected album.
3. Tap any photos you want to add to the current album.
A plus sign appears next to each photo you select.
TIP You can also tap and drag to select adjacent photos.
4. Tap any photos you want to remove from the current album.
The plus signs next to the selected photos disappear.
5. Tap Done.
Copying photos
The Copy command enables you to make a copy of a photo on your handheld or
on an expansion card. When you copy a photo from an expansion card to your
handheld, a number is appended to the photo name. If a photo was originally
larger than the display area on your handheld (320 x 320 pixels or 320 x 480 pixels),
then the photo is scaled to fit within the display area, and the aspect ratio is
maintained.
To copy photos:
1. Tap the Menu icon .
2. Select Photo, and then select Copy.
3. Tap the photo(s) you want to copy.
A plus sign appears next to the photo(s) you select.
TIP You can also select a photo with the navigator. Press Select on the
navigator to insert the highlight, press Up, Down, Right, or Left to highlight a
specific photo, and then press Select to view the photo.
4. Tap Copy.
Tap Copy
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To rename an album:
1. Tap the Album pick list in the upper-right corner.
2. Select Edit Albums.
3. Select the album you want to rename.
4. Tap Rename, and then enter the new name.
5. Tap OK, and then tap Done.
To delete an album:
1. Tap the Album pick list in the upper-right corner.
2. Select Edit Albums.
3. Select the album you want to delete, and then tap Delete.
4. When the confirmation dialog box appears, tap Delete.
5. Tap Done.
Beaming photos
The Beam command enables you to beam photos to other devices that are enabled
with infrared (IR) technology. The receiving device must have an application that
can display photos. For instructions on beaming a single photo, see “Beaming
data” in Chapter 3. Follow the steps below to beam multiple photos.
To beam photos:
1. Tap the Menu icon .
2. Select Photo, and then select Beam.
Tap Beam
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Deleting photos
If you no longer want a photo on your handheld or expansion card, you can delete
the photo.
To delete photos:
1. Tap the Menu icon .
2. Select Photo, and then select Delete.
Tap Delete
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Options menu
About Photos Shows version information for Palm Photos.
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CHAPTER 14
Using SMS
SMS enables you to send and receive short text messages using your
handheld and a Global System for Mobile Communications (GSM) phone.
SMS allows you to receive records associated with other applications, such
as Calendar events. You can add such records to the associated application
or view the information as a text message.
IMPORTANT Your mobile phone plan must be a GSM phone and must enable you to
send and receive SMS messages in order for you to use SMS.
To open SMS:
1. Tap the Home icon .
2. Tap the pick list in the upper-right corner of the screen.
3. Tap Main.
4. Tap the SMS icon .
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Creating messages
When you create a message, the title bar indicates the number of characters the
message contains.
To create a message:
1. From any SMS list view, tap New.
2. Tap To.
Tap To
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TIP To send a message to someone who isn’t in your Contacts list, enter that
person’s mobile phone number on the To line.
NOTE Tapping Send does not send any of the other messages in your Outbox.
It sends only the current message.
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Viewing messages
SMS stores your messages in five categories:
Trash Stores messages you deleted. You can restore deleted messages to
their original category.
Draft Stores messages you want to change or review before you send
them.
Read
message
Reply Creates a message to the sender and copies any selected text into
the new message.
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Cancel Opens a dialog box that asks if you want to save the message in
the Draft category. Tap Yes to keep your changes and return the
message to the Draft category. Tap No to discard your changes
and return the message to the Draft category.
To define a signature:
1. Tap the Menu icon .
2. Tap Options, and then tap Preferences.
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Sending data from another application
5. Tap To to select from a list of recent recipients, or tap Lookup to select a number
from your contacts.
6. Tap Send.
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Show Date Displays dates in list views when this check box is selected.
Alert Sound Indicates whether new messages trigger an alert and which alert
is triggered. To trigger a new message alert, select this check box.
Tap the pick list to select one of the following sounds: Alarm,
Alert, Bird, Concerto, Phone, Sci-fi, and Wake up.
Delete After Indicates whether data messages are deleted after you accept the
Transfer data in the appropriate application. To keep data messages after
you transfer them to the application, deselect this check box.
Signature Enables you to enter a personal signature that you can add to
your messages.
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4. Tap Details.
NOTE Outgoing SMS message settings may depend on the service offered by
your SMS carrier.
Leave Indicates whether messages are deleted from your phone after
Messages on you download them to your handheld. To keep messages on your
Phone
phone after you transfer them to your handheld, select this check
box.
TIP To restore all of these options to the original settings, tap Default.
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Message menu
Send Sends all messages in the Outbox.
Empty Trash Permanently removes all messages in the Trash category from
your handheld.
Options menu
Phone Lookup Opens the Phone Lookup dialog box, in which you can select a
mobile phone number where you want to send a message.
Font Opens the Font dialog box, in which you can choose separate fonts
for the list and message views.
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CHAPTER 15
Using Tasks
Tasks is a convenient place to create reminders and prioritize the things you
need to do. You can assign a priority level and due date to each task and sort
your tasks by due date, priority level, or category.
NOTE Certain tasks are common among several handheld applications. For more
information, see Chapter 4, “Working with Applications.”
To open Tasks:
■ Press the Tasks application button on the front panel of your handheld. Tasks
opens to display the list of all your records.
TIP Press the Tasks application button repeatedly to cycle through the Tasks list
filters.
Creating tasks
A task is a reminder of an item that you must complete.
To create a task:
1. Tap New.
New task
Tap New
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2. Enter the text of the task. The text can be longer than one line.
3. Tap anywhere onscreen to deselect the task.
Setting priority
You can use the priority setting for items to arrange the tasks according to
importance or urgency. The default setting for Tasks is to arrange items by due date
and then priority, with priority 1 items at the top. If you have a number of items in
your list, changing an item’s priority setting may move its position in the list.
Tap here
Select
priority
2. Select the Priority number that you want to set (1 is most important).
Completed
task
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Changing task details
TIP You can also select an item with the navigator. See “Using the navigator”
in Chapter 2 for details.
2. Tap Details.
3. Tap OK.
TIP If you turn on the Show Due Dates option in the Tasks Preferences dialog
box, you can tap directly on the due date in the Tasks list to open the pick list
shown in step 2.
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Setting an alarm
You can set an alarm before a task is due to remind you to start the task.
Enter number of
days here
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Changing task details
5. Tap Day, Week, Month, or Year to set how often the task repeats.
6. Tap Fixed Schedule.
7. On the Every line, enter a number that corresponds to how often you want the
task to repeat.
For example, if you select Month and enter 2, the task repeats every other
month.
8. To specify an end date for the repeating task, tap the End on pick list, and then
tap Choose Date. Use the date picker to select an end date.
9. If you selected Week or Month, perform one of the following:
– If you selected Week, tap on the day of the week to repeat the task on.
– If you selected Month, select the day of the week or day of the month to
repeat the task on.
10. Tap OK.
After you schedule a repeating or continuous task, the Repeat icon appears next
to the task in the Tasks list.
To schedule a task that repeats at fixed intervals after a prior instance of the task is completed:
1. Select the task.
2. Tap Details.
3. Tap the Repeat pick list.
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5. Tap Day, Week, Month, or Year to set how often the task repeats.
6. Tap After Completed.
7. On the Every line, enter a number that corresponds to how often you want the
task to repeat.
For example, if you select Day and enter 2, the task repeats every other day after
the prior instance of the task is completed.
8. To specify an end date, tap the End on pick list, and then tap Choose Date. Use
the date picker to select an end date.
9. Tap OK.
After you schedule a repeating task, the Repeat icon appears next to the task in
the Tasks list.
Display options
You can choose what tasks you want to view and how the tasks are sorted by
choosing a display filter and setting Tasks Preferences.
IMPORTANT The sort order and types of tasks displayed, such as showing completed
or due tasks, is set in the Preferences menu. For more information, see “Setting Tasks
Preferences” in the next section.
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Display options
Tap the
filter button
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Sort by Tap the pick list to select the order the tasks display in the
Tasks list.
Show Completed Displays your completed tasks in the Tasks list. If you turn off
Tasks this setting, your tasks disappear from the list when you
complete (check) them.
Items that no longer appear on the list because you turn off
this setting have not been deleted. They are still in the
memory of your handheld. You can purge completed items to
remove them from memory.
Record Replaces the due date with the actual date when you
Completion Date complete (check) the task. If you do not assign a due date to a
task, the completion date still records when you complete the
task.
Show Due Dates Displays the due dates associated with tasks in the list and
displays an exclamation mark next to tasks that remain
incomplete after the due date passes.
Show Priorities Shows the priority setting for each task.
Show Categories Shows the category for each task.
Alarm Sound Tap pick list to select an alarm sound.
4. Tap OK.
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CHAPTER 16
With Palm™ VersaMail™ personal e-mail software, you can send, receive, and
manage e-mail on your handheld. This chapter describes how to set up different
types of e-mail accounts and explains how to use the many e-mail features in the
VersaMail application.
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To upgrade an existing e-mail database for use with the VersaMail application:
1. Perform a HotSync operation with a user profile that contains the existing
e-mail database. To do so, tap the HotSync icon , and then select a profile that
contains an e-mail database from the displayed list of users.
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You must also have the appropriate prerequisite for the type of connection you
want to make, as follows.
Using an ISP
If you are setting up a new e-mail account and have a well-known ISP such as
Earthlink or Yahoo, many of the required settings during the account setup are
automatically configured.
For other ISPs, you need the following information:
■ The protocol used for incoming mail, such as Post Office Protocol (POP) or
Internet Message Access Protocol (IMAP)
■ The name of the incoming mail server
■ The name of the outgoing mail (Simple Mail Transfer Protocol, or SMTP) server
■ Whether your e-mail account requires any security, such as Secure Sockets
Layer (SSL), APOP, or Extended Simple Mail Transfer Protocol (ESMTP)
■ Your e-mail address and password
■ The login script (if any) that you need for connecting to your ISP or mail server
NOTE Information about your e-mail account is available from the e-mail provider.
Depending on the type of e-mail service you have, you may be able to access this
information by going to the e-mail provider’s web site or by contacting the provider’s
customer support.
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NOTE If your company has a Bluetooth network located behind the corporate
firewall, or if you are using an 802.11b SDIO card, sold separately, in your handheld
and your company has an 802.11b network located behind the corporate firewall, you
may not need to set up a VPN to access your corporate e-mail account. See the
following section for details.
See “Creating an e-mail account” later in this chapter for steps for inputting your
username, password, protocol, and incoming and outgoing server settings when
you set up your corporate e-mail account.
With a corporate e-mail account, you can access the following types of mail servers,
among others:
■ Microsoft Exchange
■ Lotus Domino
■ Sun iPlanet
VPNs
If you want to access e-mail on your handheld using your corporate e-mail
account, you may need to set up a virtual private network (VPN) on your
handheld. A VPN enables you to log in to your corporate mail server through the
company’s firewall (security layer). Without a VPN, you cannot “break through”
the firewall to gain access to the mail server.
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You need to set up a VPN to access corporate e-mail in either of the following two
situations:
■ Your company’s wireless local area network (LAN) is located outside the
firewall.
■ Your company’s wireless LAN is located inside the firewall, but you are trying
to access the network from outside the firewall (for example, from a public
location or at home).
Check with your company’s server administrator to see if a VPN is required to
access the corporate network.
NOTE The auto get mail with notification feature in the VersaMail application may
not work with a particular VPN connection. Also, you cannot use scheduled sending
retry of e-mail with accounts that use a VPN connection. See “Auto get mail with
notification” and “Send retry” later in this chapter for information.
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Account Name Enter a descriptive name for the account, such as “My Yahoo.”
Mail Service Tap the Mail Service pick list, and then select the provider to
which you are connecting. Select Other if your ISP is not listed.
Protocol Tap the Protocol pick list, and then select POP or IMAP. (Most
e-mail providers use POP.)
If the VersaMail application knows the protocol for the mail service you
selected, it displays the correct protocol.
4. For synchronize-only accounts only: On the same screen, select the Synchronize
Only Account check box.
5. Tap Next.
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Get unread mail NOTE The POP protocol does not support retrieval of unread
mail only from the server. If you have a POP e-mail account,
the VersaMail application downloads all messages from the
server regardless of whether you have read them (for
example, on your desktop or on the web), and regardless of
whether this check box is selected.
For IMAP accounts, select Get unread mail ONLY to
download only unread mail to your handheld. If you don’t
choose this option and you tap Get & Send, all of your e-mail
messages on your provider’s mail server are downloaded to
your Inbox, including messages you have already read. To
get all mail (including mail you have already read) and not
just unread mail, deselect Get unread mail ONLY.
Delete messages To delete messages on your provider’s mail server when
on server they are deleted in the VersaMail application, select the
Delete messages on the server when they are deleted in
VersaMail check box.
Leave mail on To get e-mail on your handheld but also leave it on the server
server (POP so you can view it later on your desktop, select the Leave
account only)
mail on server check box. For example, if you create an
account to receive e-mail from your Yahoo account and select
this option, your old Yahoo e-mail is still visible the next time
you visit Yahoo.com to access your Yahoo e-mail Inbox.
Port Number The port number setting defaults to 110 for POP and to 143
for IMAP servers. You may need to change the port number
if you choose to retrieve incoming mail over a secure
connection (see the next bullet item). If you are not sure
about the correct port number, check with your mail server
administrator.
Use Secure To retrieve incoming mail over a secure (Secure Sockets
Connection Layer, or SSL) connection, select the Use Secure Connection
check box.
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2. Tap Next.
Display Name Enter the name you want to appear on your outgoing
messages, such as “Joe Smith.”
Reply To Address Enter the e-mail address that you want recipients to see and
reply to on your e-mail messages, only if this is different
from the e-mail address from which you are sending the
message. For example, if you are sending a message from
[email protected] but you want recipients to reply to
[email protected], enter the reply-to address here. Reply To
Address makes it look as though the e-mail came from the
address you entered.
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BCC Select the BCC check box to send a blind copy of any e-mail
message you send to another e-mail address. The blind copy
e-mail address is not seen by the other recipients of the
message. For example, if you want a copy of all messages
you send from your handheld to be sent to your corporate
e-mail account, enter that e-mail address.
2. Tap Next.
Adding a signature
If you want, you can add a signature to each e-mail message you send. For
example, you can enter your name and telephone number so that they appear on
each message you send.
2. Tap Next.
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Port Number The default is 25, the port number most SMTP servers use. If
you are not sure about the correct port number, check with
your mail server administrator.
2. Tap Done.
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After you select the account to edit, the VersaMail application displays the same
series of screens that you see when you set up an account. To edit an account,
follow the procedures in “Creating an e-mail account,” earlier in this chapter, and
change the entries you want to edit on the appropriate screens.
NOTE You can delete all but one of your e-mail accounts; you must have at least one
account.
To delete an account:
1. Tap the Menu icon , select Accounts, and then select Account Setup.
2. Tap the name of the account you want to delete, and then tap Delete.
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3. Tap Yes in the Delete Account dialog box to delete the account and all associated
e-mail messages.
4. Tap OK.
After you perform the next HotSync operation, the memory associated with an
account and its messages is released.
To set up a service for a given e-mail account (different from the default service for your handheld):
1. From the Inbox of the account you want to switch, tap Get Mail.
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2. Tap Details.
3. Tap the Always connect using check box. A pick list of available services
appears. The currently used connection is displayed by default.
4. Select the connection you want to switch to from the Service pick list.
5. Tap OK, and then tap OK again. If there is an existing service connection, it is
disconnected and the new connection is initiated. The VersaMail application
sends and checks for any new e-mail using the new connection.
When you exit the VersaMail application, the new service disconnects (unless you
are using the default service for your handheld). When you reopen the application,
the e-mail account you selected (Earthlink in this example) continues to connect
using the new connection (Modem in this example) until you either select a new
service or deselect the Always connect using check box. If you deselect the Always
connect using check box, the e-mail account (Earthlink) connects using the default
handheld service (Bluetooth in this example).
The Always connect using check box changes the connection service for the
selected e-mail account only. You must follow the preceding procedure for each
e-mail account whose connection you want to switch from the default connection
on your handheld.
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5. Tap the name of the account you want to change, and then tap OK.
6. On the Server Settings screen, tap Details.
7. Tap the Options pick list, and then select Advanced Outgoing.
8. Select the My server requires authentication (ESMTP) check box if the outgoing
server (SMTP) requires authentication. Check with your system administrator
before selecting this option. If you select this option, username and password
fields appear. These fields are already filled in based on the account information
you entered previously. In most cases, the information displayed is correct;
however, occasionally your authentication username and/or password is
different from your account username or password. Check with your e-mail
service provider for authentication username and password information.
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If you need to enter new information, enter a username and/or tap the
Password box and enter a password, and then tap OK.
9. Tap OK.
Getting e-mail
You can get e-mail subjects only—the message size, author, and subject—or you
can get entire messages immediately. If you choose to get message subjects only
and want to read a full message, you can get more of the message. If you choose to
get the entire message, the body text of the message will be downloaded up to the
maximum message size you select. See “Reading e-mail” later in this chapter for
information.
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TIP You can deactivate the Get Mail Options dialog box by using VersaMail
Preferences. See “Setting preferences for getting and deleting e-mail” later in
this chapter.
3. (Optional) Tap Details, and then select options for retrieving unread e-mail
(IMAP accounts only), downloading attachments, using filters to download
only messages that meet certain criteria, using auto-disconnect to close your
remote connections after each command, maximum download size, and default
connection type for this account. Tap OK.
NOTE See “Selecting a different service for a given e-mail account” earlier in
this chapter for information on setting a default connection type.
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4. (Optional) For IMAP accounts, you have the option of synchronizing IMAP
folders from the Get Mail Options dialog box. Wireless IMAP folder
synchronization enables you to synchronize e-mail messages between a folder
in an e-mail account on your handheld and a folder with the same name on your
e-mail provider’s mail server.
5. Tap OK.
6. (Optional) If you are retrieving mail using a VPN connection, you may be asked
to enter the username and password you use to log in to the VPN. If so, enter
the username and password. See “VPNs” earlier in this chapter for more
information.
7. The Getting Messages dialog box shows updates as your e-mail is downloaded.
When the Getting Messages dialog box disappears, another dialog box appears
and displays the number of new e-mail messages.
8. Tap OK.
A list of your e-mail appears in the Inbox.
Shows unread/
total messages
Envelope icon
Displays the time for
indicates whether
messages received today
a message or
and the date for all other
subject has been
messages
downloaded, and
whether there are
any attachments
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NOTE The auto get feature may not work with your specific VPN connection. It is also
not supported for SSL connections, or if you have configured the security
preferences on your handheld to encrypt databases on the handheld. For some
nonsupported connection types, the Options menu does not display the auto get mail
option; for others, if you try to set up an auto get schedule, an error message appears.
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Interval Tap the Every pick list and select the time interval, from
15 minutes to 12 hours. See “Resource issues with auto get
mail” later in this chapter for information on setting the
interval.
Start Time Tap the Start Time box, tap to enter the start time hour and
minute, and tap to enter AM or PM. Then tap OK.
NOTE The start and end time screens display the hour and
minute using the default time format you select for your
handheld.
End Time Tap the End Time box, tap to enter the end time hour and
minute, and tap to enter AM or PM. Then tap OK.
Days Tap the days you want the schedule to be active. You can
choose any number of days, but you can set up only one
schedule for each e-mail account.
6. Tap OK.
7. (Optional) Tap Get Mail. You should perform a manual get mail after setting up
a scheduled auto get. This ensures that only new messages are retrieved during
auto get.
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NOTE You must select the Notification option to have your handheld notify
you when new messages are received. See the next section, “Setting
notification options,” for more information.
■ If auto get discovers and downloads new messages for an e-mail account, a
notification appears on the Reminders screen, displaying the account name and
the number of new messages. If auto get is scheduled for more than one
account, a separate notification appears for each account. See “Viewing and
using the Reminders screen” later in this chapter.
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5. Tap the Notify Sound pick list, and then select a sound. The handheld plays a
brief demonstration of the sound.
6. To receive notifications of successful auto get mail and automatic send retries
only, deselect the Notify me of Auto Get and Send failures check box. Leave the
check box selected if you want to receive notifications of both successful and
failed auto get mail and automatic send retries.
7. Tap OK.
You can follow these procedure steps to change the notification sound or to turn
the sound on or off at any time.
Making your handheld buzz or blink when you get new e-mail
In addition to setting a notification sound, you can also choose to have your
handheld’s indicator light blink or to have your handheld vibrate when you
receive new e-mail. You select how your handheld notifies you of new e-mail in
your handheld’s General preferences.
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To make your handheld buzz or blink when you get new e-mail:
1. Tap the Home icon .
2. Tap the Prefs icon .
3. From the General Preferences list, tap Sounds & Alerts.
5. Tap Done.
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If you set up a scheduled auto get mail and you receive new e-mail messages, they
are downloaded into the Inbox. As you work with e-mail messages in the Inbox,
the Reminders screen doesn’t display a reminder for any new messages that arrive,
because the messages are already displayed in the Inbox.
NOTE A broken envelope icon appears next to a notification when an auto get
mail fails.
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NOTE You can choose to disable notifications for auto get mail failures. See “Setting
notification options” earlier in this chapter for instructions.
You can tap the error message or open the VersaMail application for that account
for more detailed information on the failed auto get.
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Decreased battery If you set the auto get interval for more frequently than once per
life hour, you may drain your handheld’s battery charge more
quickly, and thus need to recharge the battery more frequently.
To minimize resource concerns, set your interval for e-mail auto get to no more
frequently than once per hour.
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Reading e-mail
To read e-mail, tap the e-mail message in the Inbox or the folder where the message
is located.
Tap to read
Alternately, you can use the navigator for one-hand message viewing.
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NOTE The VersaMail application sends all messages as plain text only, with all HTML
tags stripped, even if you are forwarding or replying to a message that was originally
received as HTML.
2. Tap the Receive Format pick list, and then select HTML or Plain Text. The
default is HTML.
3. Tap OK.
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Available folders
Option Default
Sort by Date
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4. Tap OK.
3. Tap OK.
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NOTE If you select Date, the Date column displays the message time for any
messages received today—that is, any message received after 12:01 A.M.
Otherwise, the Date column shows the date the message was received.
3. Tap OK.
Tap here
3. Tap the Font pick list, and then select the font you want.
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4. Tap the Size pick list, and then select the font size you want.
5. Tap the Style pick list, and then select the font style you want.
6. Tap OK.
4. Tap OK.
In the list view itself, you can also change the size of the columns.
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NOTE Changing column size is available for one-line message view only.
3. Tap OK.
You can also change the font within an individual message. This change affects the
the font of all messages you compose.
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5. Tap the Size pick list, and then select the font size you want.
6. Tap the Style pick list, and then select the font style you want.
7. Tap OK.
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2. Tap the message you want to move, press Right on the navigator to open the
Message menu, press Down to go to the Move To option, and then press Select
to select this option.
Alternately, tap the icon to the left of the message, and then tap Move To from
the pop-up menu.
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TIPTo select a group of adjacent messages, drag the stylus to the left of the
message icons.
4. Tap the folders pick list, and then select a destination folder.
5. Tap OK.
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– To create a new folder, tap New, and then enter the new folder name. For
IMAP accounts only, select the check box if you also want to create the folder
on the server. When finished, tap OK.
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– To rename a folder, tap the folder name from the list on the screen, tap
Rename, and then enter the new folder name. For IMAP accounts only, select
the check box if you also want to rename the folder on the server. When
finished, tap OK.
– To delete a folder, tap the folder name from the list on the screen, and then
tap Delete. For IMAP accounts only, select the check box if you also want to
delete the folder on the server, and then tap OK. For POP accounts, the folder
will be deleted immediately, and you will not see a confirmation screen.
Delete confirmation
appears for IMAP
accounts only
2. Enter the recipient’s name using one of the methods described in the next
procedures.
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NOTE When you address a message to several recipients, you do not see all the
recipients on the To list because the list is truncated on the To line. If you tap the To
field, a dialog box shows all recipients for the current message.
For multiple recipients, type a semicolon (;) and then a space between recipient
names. The To field expands to two lines during address entry for addresses
longer than the one-line display.
After address entry, addresses longer than one line are shown on a single line
with a red ellipsis symbol to the right of the address line.
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Alternately, on the New Message screen, tap To and enter the address on the
Recipient List screen, and then tap Done. Use the shortcut buttons at the bottom
of the screen for quick address entry.
For multiple recipients, type a semicolon (;) or tap the semicolon button at the
bottom of the screen, and then type a space between recipient names.
If you want to edit an e-mail address that is longer than the line provided on the
New Message screen, tap the To field and edit the address.
2. To send copies, tap cc: or bcc: and then enter the recipient’s address.
Copies (cc:) allow recipients to see the addresses of the other recipients;
addresses in the blind copies (bcc:) field are hidden from all other recipients.
TIP To automatically fill in the address as you type, see “Using Smart
Addressing to address a message” later in this chapter.
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3. On the Address Lookup screen, tap the address you want, and then tap Add.
4. (Optional) Repeat steps 2 and 3 for each address you want to add.
5. To enter an address in the cc: or bcc: field, tap the field name and follow the
steps given for the To field.
4. Tap Done.
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3. Tap the Enable Smart Addressing check box if it is not selected. A checkmark
means it is turned on.
4. Tap OK.
Subjects longer than one line are shown on a single line with a red ellipsis
symbol to the right of the subject line.
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2. Tap the area below the Subject line, and then enter the text of your e-mail.
To access the editing features available on the Edit menu, tap the Menu icon .
The first character of each sentence is automatically capitalized for you.
3. (Optional) Tap the Options menu, and then select Add Attachments. See
“Attaching files from a handheld application” later in this chapter.
4. Tap one of the following to send the e-mail:
TIP You can also tap Drafts to save this message in the Drafts folder rather
than send it.
Send retry
When you tap Send on the message menu, the VersaMail application automatically
attempts to send the message. If the send attempt fails for any reason (for example,
your handheld is out of range, or the application cannot connect to the mail server),
you can choose to have the application move the message to the Outbox and
continue to try to send the message at 30-minute intervals, a maximum of three
times.
If you put a message in the Outbox, you must perform a manual send to send the
message on the first attempt. The VersaMail application attempts automatic send
retry only after a manual send attempt fails.
If automatic send retry succeeds on any attempt, the message is moved to the Sent
folder.
NOTE Automatic send retry occurs only if you tap Send to send the message
manually. It does not work if you tap Get & Send.
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NOTE Automatic send retry is not supported for VPN or SSL connections, or for
accounts for which your ISP requires you to log in to the mail server before sending
mail. It is also not supported if you have configured the security preferences on your
handheld to encrypt databases on the handheld.
NOTE You can choose to disable notifications for send retry failures. See “Setting
notification options” earlier in this chapter for instructions.
Tap the notification or open the account in the VersaMail application to view a
detailed error message.
Viewing the error message deletes the notification from the Reminders screen. The
Reminders screen shows only the most recent notification for an e-mail account, no
matter how many automatic send retries have been attempted for that account.
If automatic send retry fails after the third attempt, you must send the message
manually.
NOTE If you perform a soft reset or a HotSync operation during automatic send retry,
the retry cancels. You must manually send any messages in the Outbox after the soft
reset.
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Third automatic send retry has failed. You must manually send a
message in this state by tapping Get & Send.
Completing drafts
If you are composing an e-mail message and you exit the VersaMail application
before tapping Outbox, Send, or Cancel, the e-mail automatically moves to the
Drafts folder. To finish editing the e-mail, tap the folders pick list, and then select
Drafts. Select the e-mail you want to complete or edit, and then tap Edit. You can
also delete the e-mail in the Drafts folder.
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Forwarding e-mail
You can quickly forward e-mail messages from any folder other than the Outbox
folder.
To forward e-mail:
1. Tap the folders pick list, and then select the folder that contains the e-mail.
2. Tap the e-mail message to display it.
3. Tap the Forward button.
Tap Forward
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NOTE Forwarded messages are always sent as text only, even if you received the
original message in HTML format.
Replying to e-mail
You can reply to an e-mail message as you are reading it, or start the reply when
viewing messages in the folders list view.
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3. In the Reply Options dialog box, select options for replying to the sender only
or to all e-mail recipients, and for including original message text.
4. Tap OK.
5. Enter a reply.
6. Tap Send to send the message now, or tap Outbox to send it later.
NOTE Replies are always sent as text only, even if you received the original message
in HTML format.
TIP Alternately, you can tap the folders pick list, select the folder that contains
the e-mail, tap the envelope icon next to the message, and then tap Reply on
the pick list.
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3. In the Reply Options dialog box, select options for replying to the sender only
or to all e-mail recipients, and for including original message text.
6. Tap Send to send the message now, or tap Outbox to send it later.
NOTE Replies are always sent as text only, even if you received the original message
in HTML format.
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Plain text URLs appear as any text beginning with “http://” or “www.” You
cannot view the page or file associated with a URL that does not
begin with “http://” or “www” in a plain text message.
E-mail addresses appear in the form
“[email protected]” (or other three-letter extension such
as .net, .org, and so on).
HTML (.html or This is usually a web page or a formatted text file. Your
.htm) handheld displays HTML attachments with full formatting
intact.
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Graphics files (.jpg, You can download these files and view them using the Palm™
.bmp, .tif, .gif) Photos application on your handheld.
Other application For other types of application files, your handheld may contain
files a viewer that allows other applications to pass it a file for
viewing. You do not need to do anything different in the steps
for downloading and viewing attachments; if your handheld
contains such a viewer, the attachment is automatically
opened. If your handheld does not contain such a viewer, you
cannot view the attachment. Among the file types that may be
supported are MP3 and AAC files.
PRC (.prc) This is a Palm OS® application that you can install and run on
your handheld.
PDB (.pdb) This is a file that works with specific Palm OS applications.
ZIP (.zip) These are compressed files that contain other types of files, for
example, text files or Word docs. You can download and
uncompress (“unzip”) a Zip file and then view the contents on
your handheld.
Among the types of attachments you can receive are the following handheld
application files:
■ Contacts entries
■ Calendar appointments
■ Tasks list items
■ Text memos
You can also save downloaded files to an expansion card. See “Saving attachments
to an expansion card” later in this chapter for information.
NOTE The maximum message size that you can retrieve is 60KB for the body text
and approximately 5MB of total data for any attachments. If the attachment is too
large, it cannot be downloaded to the handheld. Because downloading large
messages can consume handheld resources, the VersaMail application displays the
size of and asks if you want to continue downloading any message that exceeds your
maximum message size, up to a total size of 5MB.
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To download an attachment:
1. In the Inbox, tap the message with the attachment.
A paper clip icon appears on the message’s icon if the message has an
attachment that has been downloaded.
If you choose to get messages by subject only, you must tap More for each
downloaded message in order to view the body of the e-mail message plus any
attachments, up to the maximum message size. If the downloaded message
(either body text alone or body text plus any attachments) exceeds your
maximum message size, you see a message showing that the message and/or
attachments were too large and asking if you would like to continue
downloading them.
For example, if the maximum message size is 5KB and you download a body of
2KB, then any attachment under 3KB is also downloaded, and any attachment
over 3KB is not. See “Downloading large attachments” later in this chapter.
2. Tap the red paper clip icon in the upper-right corner. If the attachment is not
downloaded, a paper clip icon will not appear even though the message was
sent with an attachment. You must download the attachment for the paper clip
icon to appear.
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3. Your options for working with a downloaded attachment vary according to the
file type.
Type Action
Viewable file: Tap the name of the attachment you want to view, and then
text, Word doc, tap View. If there are multiple viewers registered on your
task, HTML, handheld for the attachment file type, either use the default
graphic, and so on viewer shown, or select a viewer from the list. For example,
if you have two photo viewing applications on your
handheld and you select a photo attachment on the list, the
Viewer pick list appears containing the names of the photo
viewing applications. Tap the pick list, and then select the
application you want to use to view the photo attachment.
If there is only one viewer registered for the attachment file
type, the viewer is shown without a list.
Palm OS Tap the name of the attachment you want, and then tap
application Install. The file is installed automatically.
or database file
(.prc or .pdb)
Compressed Zip Tap the name of the attachment you want, and then tap
file Unzip. The file uncompresses, and the files it contains are
listed. Tap the name of the file you want to view or install,
and then tap View or Install.
4. When you have finished viewing or installing the attachment, tap Done. This
returns you to the Attachments dialog box, where you can select another
attachment if you want to.
If there is no Done button on the attachment screen, tap the VersaMail icon
on the Home screen to return to the Inbox of the account you were in.
5. When you have finished viewing or installing all attachments, tap Done on the
Attachments dialog box. This returns you to the Message screen.
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If the message plus attachments exceeds the maximum message size, the More
button appears on the Message screen. In the case of multiple attachments, if
some of the attachments were downloaded completely, you see both the red paper
clip icon (indicating fully downloaded attachments) and the More button
(indicating incompletely downloaded attachments).
Tap More
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When downloading is complete, the red paper clip icon appears and the More
button is no longer displayed. Follow the procedure for viewing an attachment
presented earlier in this chapter.
To download multiple attachments whose total size exceeds the maximum message size:
1. Tap the red paper clip icon.
When downloading is complete, the Attachments dialog box appears, showing all
downloaded messages. Follow the procedure for viewing an attachment presented
earlier in this chapter.
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3. On the Attachments screen, select the attachment you want to save, and then
tap Save To Card.
4. Tap OK.
NOTE The maximum size message you can send is 60KB for the body text and
approximately 5MB of total data for any attachments. The maximum number of
attachments for any e-mail message is ten, regardless of the attachments’ total size.
You can attach the following types of files from a handheld application:
■ vCard (.vcf)
■ vCal/iCal (.vcs/.ics)
■ Memo/Text (.txt)
■ PRC (.prc)
■ PDB (.pdb)
■ Microsoft Word document (.doc)
■ Microsoft Excel spreadsheet (.xls)
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All files of the selected type appear in the Type box. For example, if you select
Appointments (vCal/iCal), tap Calendar to see a list of appointments from a
particular date that you can attach, or tap Tasks to see tasks.
3. Tap the file that you want to attach, and then tap Add.
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4. Repeat steps 2 and 3 for each attachment you want to add, and then tap Done.
TIP To delete an attachment from an e-mail message, tap the attached file in
the Attachments box, and then tap Delete.
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4. Tap the Type pick list, and then select the file type. The VersaMail application
displays all file types that reside on the card. You can select a particular file type,
or select All Files to view all files on the card.
5. Tap the file that you want to attach, and then tap Add.
6. Repeat steps 6 and 7 for each attachment you want to add, and then tap Done.
TIP To delete an attachment from an e-mail message, tap the attached file in
the Attachments box and then tap Delete.
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Forwarding an attachment
You can include an attachment on any message you forward, up to the maximum
message size.
Deleting messages
You can delete one or more e-mail messages from any folder. For example, you can
delete old messages in the Inbox or messages that you were working on in the
Drafts folder. When you delete a message, it is placed in the Trash folder. See
“Emptying the trash” later in this chapter.
To delete messages on the server when you empty the trash on your handheld, you
can select the Delete Msgs on Server setting in VersaMail Preferences. If you don’t
periodically empty the trash and delete messages on the server, any incoming
e-mail may “bounce” back to the sender. See “Setting preferences for getting and
deleting e-mail” later in this chapter.
Multiple Tap the bullet next to the icon of each message that you want
messages to delete.
A group of Drag the stylus along the left of the message icons. To select
adjacent another group, lift the stylus and select the next group of
messages messages.
3. Press Right on the navigator to move to and open the Message menu.
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4. Press Down on the navigator to move to the Delete option, and then press Select
to delete the message.
TIP Alternately, you can tap the message icon next to a selected e-mail
message, and then tap Delete, or tap the Menu icon , and then select Delete.
5. Tap OK.
6. (Optional) Tap Also delete message(s) on server if you want to delete the
messages from the server now.
The selected messages move to the Trash folder and are deleted from your
handheld when you empty the trash. You can empty the trash manually, or set
the preference to automatically empty the trash. By default, the trash auto-
empties all deleted e-mail older than one week. See “Emptying the trash” later
in this chapter for more information.
IMPORTANT If you delete a message on the server, you cannot retrieve it and view it
again later.
3. Tap the Older than pick list, and then tap One Week, One Month, or Choose
Date.
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If you tap Choose Date, you can select a date from the calendar.
4. Tap Delete.
5. (Optional) Tap Also delete message(s) on server if you want to delete the
message from the server now.
6. Tap OK.
2. (Optional) Tap Details to see how many messages are in the trash and whether
the messages are set to be deleted on the server.
3. If you want to delete messages from the handheld as well as from the server, tap
Both. A message asks if you want to update the server now.
To delete the message from only the handheld now, tap Handheld.
NOTE Many e-mail providers, such as Yahoo, have size restrictions for mail storage.
If your mailbox on the server becomes full, messages are returned to the senders.
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By default, Auto-Empty Mail from Trash is selected, and the time interval is set
at Older Than 1 Week.
3. Tap the pick list, and then select how often you want the e-mail messages
automatically emptied from the trash.
– Immediately
– Older Than 1 Day
– Older Than 3 Days
– Older Than 1 Week
– Older Than 1 Month
4. Tap OK.
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TIP To mark multiple messages, tap the bullets next to the messages you
want, tap the Menu icon , and then select Mark Read or Mark Unread.
4. For IMAP accounts only: Tap Handheld to mark the messages as read or unread
on your handheld. Tap Both to mark the messages on both the handheld and the
server.
– Tap OK to connect with the server and immediately mark the messages as
read or unread on the server. This action also processes any other pending
actions on the server, such as messages not yet deleted.
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– Tap Cancel if you want the messages marked during the next HotSync
operation or the next time you connect to the server.
NOTE Because POP servers do not support the read or unread message
feature, the message is in bold or regular typeface for POP accounts on the
handheld, but you can’t connect with the server to change the message state.
Read messages appear in plain text; unread messages appear in bold text.
2. Select preferences:
Ask Every Time Displays a dialog box for choosing subjects only or entire
messages each time you retrieve e-mail. If it is deselected,
messages are retrieved according to the option you select in
the Get pick list.
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Synchronizing e-mail between the handheld and the desktop
To manage your e-mail on your desktop as well as on your handheld, you can
synchronize an e-mail account on the handheld with an e-mail application on the
desktop. You can use many popular e-mail applications, called clients, such as
Microsoft Outlook, Eudora, Lotus Notes, Outlook Express, or any other e-mail
clients that use MAPI.
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6. (Optional) Select the check box Enable Informational Logging if you want the
HotSync log to record information, such as errors encountered, about the
conduit during a HotSync operation.
7. (Optional) Select the check box Set Selection As Default to make the current
settings the default settings for all accounts.
Click plus
sign
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3. Select the option Check this box to synchronize this mail account when you
perform a HotSync operation; otherwise, the account cannot be synchronized.
4. Click the Mail Client pick list and select the desktop e-mail application you will
use to synchronize the selected account with your handheld. For each
application, additional setup information is displayed in the Setup Notes box.
See the following table for additional setup information for each client.
TIP If your e-mail application is compatible with Extended MAPI, try Microsoft
Exchange 5.0 or later as a choice for the Mail Client option. If your e-mail
application is compatible with Simple MAPI (SMAPI), try Microsoft Outlook
Express as a choice for the Mail Client option. Although Netscape uses SMAPI,
Netscape is not supported.
(Optional) If prompted, enter profile and password information for the client
you selected.
IMPORTANT You must select the synchronize check box and select a mail client in
order to synchronize the account between your desktop and your handheld.
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Microsoft Select a MAPI profile to access the mail server. The conduit
Exchange 5.0 or displays any existing MAPI profiles in the list. Enter your
later password for Exchange.
Microsoft Select the MAPI profile to access the mail server. The conduit
Outlook 97 or checks for any existing MAPI profiles and displays them in the list.
later Enter your password for Outlook.
To synchronize Microsoft Outlook 97/98/2000/XP with a VersaMail
e-mail account, you must set Microsoft Outlook as the default
e-mail handler. You must check your username and password.
To configure Microsoft Outlook:
1. In the Control Panel, click Internet Options.
2. For Windows XP, click Network and Internet Connections, and
then click Internet Options.
3. Click the Programs tab.
5. Click OK.
Microsoft If you select Microsoft Outlook Express, enter the password for
Outlook Express your e-mail account.
5.5 or later To synchronize a VersaMail e-mail account with Microsoft Outlook
Express 5.5 or 6.0, you must set Outlook Express as the default
e-mail handler.
4. Click OK.
TIP You can also make Outlook Express the default e-mail
handler within the e-mail application. From the Tools menu, select
Options. Click the General tab, and then click Make Default.
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Lotus Notes Enter your Lotus Notes ID and password. Click Browse if you need
to locate your Notes ID.
If you want to synchronize to a local mail file instead of a server
mail file, select the Synchronize to local (replicated) mail file check
box. You must do all of the following in order to synchronize to a
local mail file:
■ Replicate the server mail file to the desktop.
■ Make sure the replicated mail file is in the Notes data directory.
■ If you have performed a custom Notes installation and have
replicated the server mail file to another directory on your
desktop, make sure that it is the path found in the notes.ini file.
Eudora 5.0 or If you are using Eudora as your e-mail application, you must set
later up MAPI in Eudora.
To set up MAPI in Eudora:
1. From the Eudora Tools menu, select Options.
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During the HotSync operation, the conduit reads the settings you
made. If the settings do not exist or all server information is
wrong, an error is reported in the HotSync.log file. However, if the
incoming server (IMAP) is correct, the Inbox is synchronized if the
option to synchronize the Inbox is selected. If the outgoing server
(SMTP) is correct, the Outbox is synchronized (send e-mail) if you
selected the option to synchronize the Outbox. If neither is correct,
then nothing happens.
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Other e-mail Select Microsoft Exchange 5.0 or later as a choice for the Mail
applications Client option if your e-mail application is compatible with
extended MAPI. If your e-mail application is compatible with
SMAPI, select Microsoft Outlook Express as a choice for the Mail
Client option.
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Days To Set how many days, between 0 and 999, that e-mail should
Synchronize be synchronized. A value of 0 synchronizes all e-mail in the
Mail
Inbox during the next HotSync operation. For other values,
the conduit synchronizes e-mail for today and the number of
days preceding today. For example, if you enter a value of 2,
e-mail is synchronized for today and yesterday, but if you
enter 3, e-mail is synchronized for today, yesterday, and the
day before.
Send e-mail from Select the check box to send any e-mail in the handheld’s
Outbox Outbox during the next HotSync operation.
Synchronize Select the check box to synchronize the Inbox during the next
incoming e-mail HotSync operation.
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c. Click the arrow to open the drop-down list, and then click Yes or No to
synchronize the folder or not.
7. Click OK.
8. Click the Save icon on the toolbar to save the settings for this account.
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■ The Handheld Settings Overview screen lists the server protocol, display name,
e-mail address, incoming and outgoing mail server addresses, and whether
APOP or ESMTP authentication is required.
Icon Action
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Synchronizing an account
To synchronize accounts, you must set the HotSync action for the VersaMail
application in HotSync Manager. You can, however, exclude e-mail accounts from
a HotSync operation.
TIP If you don’t want an account synchronized, deselect the check box Select this
check box to synchronize this e-mail account when you perform a HotSync operation.
Do Nothing Select this option to exclude e-mail accounts from the next
HotSync operation.
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6. (Optional) Select Set Selection As Default to apply the options you selected to
all subsequent HotSync operations. Otherwise, the settings apply to the next
HotSync operation only.
7. Click OK.
8. Perform a HotSync operation.
NOTE If you want to synchronize both a Microsoft Outlook and a Microsoft Outlook
Express account, you must have Microsoft Outlook set as the default e-mail client on
the desktop.
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228
CHAPTER 17
Voice Memo provides a place for you to record and play back voice memos
directly on your handheld. Use your voice memos with alarms as reminder
messages and share your voice memos with other people.
Speaker
Microphone
Voice Memo
button
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IMPORTANT Continue holding the Voice Memo application button until you finish
recording. If you are recording a long voice memo and don’t want to continue
holding the Voice Memo application button, see “Pausing and resuming a voice
memo recording” later in this chapter to make a recording with the onscreen
controls. For optimum results, hold your handheld within 30 centimeters
(approximately 1 foot) of your mouth while recording.
Tap to create
another voice
memo
4. Tap Done.
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Creating a voice memo
3. Tap Record.
A tone sounds to indicate that recording has started.
Record Pause
NOTE If you use other applications on your handheld while pausing the
recording, press (and release) the Voice Memo application button to
resume recording later.
Recording status
Stop
6. Tap Record.
A tone sounds to indicate that recording has restarted.
7. Tap Stop.
A tone sounds to indicate that recording has stopped.
8. (Optional) Select the time at the top of the screen and enter a title.
9. Tap Done.
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NOTE Palm works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application.
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Listening to voice memos
TIP You can also select a voice memo with the navigator. See “Using the
navigator” in Chapter 2 for details.
The voice memo begins to play after a few seconds. To start playing
immediately, tap Play.
2. Tap the arrows at the top of the screen to listen to the next and previous voice
memo.
TIP You can also press Right or Left on the navigator to listen to the next or
previous voice memo.
3. Tap Done.
TIP When a voice memo is playing, you can also press Up or Right on the
navigator to increase the volume, or press Down or Left to decrease the
volume.
TIP You can also tap the slider bar to jump the slider to that position.
3. Tap Play.
4. Tap Done.
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V Memo menus
Send Category Opens a dialog box where you can choose how to send the
category. You can send the category using Bluetooth™
communication, SMS, or the VersaMail™ application.
Send V Memo Opens a dialog box where you can choose how to send the voice
memo. You can send the voice memo using Bluetooth
communication, SMS, or the VersaMail application.
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Using Voice Memo menus
Options menus
Preferences Displays the Voice Memo Preferences dialog box, where you
define the sort order for voice memos, the alarm sound, the
deletion confirmation setting, and whether to automatically
store voice memos on an expansion card if one is present.
Security Displays the Change Security dialog box, where you set a
privacy option for all voice memos.
Details Displays the V Memo Details dialog box, where you assign a
category and privacy option for a voice memo.
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CHAPTER 18
Palm™ Web Pro is your gateway to the web allowing you to view and save
Internet web pages, bookmark web pages, and download files from the
Internet.
IMPORTANT To use Web Pro, you must first configure and establish a connection
with the Internet, such as through a mobile phone. For more information on
connecting to the Internet using a mobile phone, see “Setting up a phone
connection” in Chapter 12.
IMPORTANT If you are in another application, such as VersaMail, you can tap on a
URL and Web Pro automatically opens and connects to the Internet to display the
page. Depending on your preference, Web Pro also opens when you click on a
supported file type (gif, .jpeg, .html, or .png) received as an attachment in VersaMail.
NOTE The rest of the instructions in this chapter assume that you’re already running
Web Pro and that you’ve successfully connected to the Internet.
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Action icons
URL Entry field
Web content
■ The action icons enable you to navigate in the browser, to refresh pages, and to
bookmark pages.
■ The URL Entry field enables you to quickly enter web page addresses.
■ The rest of the screen displays the content of the web page.
You can perform other actions by tapping items in menus. Like in other Palm OS®
applications, when you select the title bar, it is replaced by the menu bar. For
information about menus, see see “Using menus” in Chapter 4.
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Browsing the web on your handheld
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3. Tap Go.
During the short delay while the new page is being downloaded, the title bar
displays information about the download process.
TIP If autofill is enabled, when you enter the first few letters of a URL that you’ve
entered before in the URL Entry field, Web Pro completes the URL for you. For more
information on autofill, see “Enabling or disabling autofill.”
NOTE Due to the ability to tap and drag pages to view other parts of a page, you
must tap and hold, then drag to select text when copying from a page.
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Browsing the web on your handheld
Following a link
Many web pages contain links, which are text or pictures that when clicked, take
you to another web page or to another part of the same page. Like many other web
browsers, Web Pro highlights these links by underlining them.
Links
To follow a link:
■ Tap the link.
TIPPress Select on the Navigator to select the first link on the screen. Press Up and
Down to navigate through the links, and then press Select to follow the link.
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Popular file types that Web Pro can download (when native support is present on
your handheld) include applications (.prc) and databases (.pdb) for Palm OS
software, as well as documents (.doc, .txt, and .pdf), images (.jpeg and .gif), and
music files.
Downloading a file is much like visiting a web page.
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Downloading files and pages
Saving a page
You can save a web page to your handheld.
4. Tap Go.
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NOTE The Open from Card option appears only when an expansion card is inserted
into your handheld.
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Viewing a file from another application
Refreshing a page
To make sure you have the latest content, refresh the page.
To refresh a page:
■ Tap the Refresh icon .
You can also view old content instead of accessing the Internet. See “Controlling
how Web Pro accesses the Internet.”
Using passwords
Some web sites require that you use a password to gain access to information.
Passwords in Web Pro work in a slightly different way from those in typical
desktop browsers.
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To enter a password:
1. Open the web page where you must enter the password. The password field
contains the word “Unassigned.”
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Communicating with other users
Sending e-mail
Some web pages include “mailto” links. You can use these links to send e-mail to
others if you use the VersaMail™ application or another application that supports
this functionality. For more information on the VersaMail application, see
Chapter 16.
To send e-mail:
1. Tap a mailto link in a web page.
The e-mail application opens and a new e-mail message is created. The message
is already addressed to the mailto address, and the subject line may be filled out
for you, as well.
2. Compose your e-mail message in the e-mail application. For more information
on composing e-mail messages in the VersaMail application, see Chapter 16.
3. Tap Outbox to save the e-mail in your e-mail application’s outbox.
Use your e-mail application, such as VersaMail, to send the e-mail message.
You are returned to Web Pro and to the web page you were viewing.
Beaming a URL
You can share your favorite web pages with other Web Pro users by beaming URLs
to their handhelds.
E-mailing a URL
You can also e-mail the URLs of your favorite web pages to other users.
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Adding a bookmark
If you would like to visit the current page again, add a bookmark to the Bookmark
list.
3. Tap Save.
NOTE You can set Bookmarks as your start page. See “Changing your start and
home page” later in this chapter.
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Bookmarking your favorite pages
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6. Tap Save.
7. Tap Done.
Deleting a bookmark
You can delete bookmarks that you no longer want.
To delete a bookmark:
1. Press Select on the navigator.
2. Press Up and Down on the navigator to scroll through the list of bookmarks to
the bookmark you want to delete.
3. Tap Delete.
A confirmation dialog box appears.
4. Tap OK.
5. Tap Done.
4. Tap Go.
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Changing page characteristics
IMPORTANT Clearing the History list removes the record of your recent browsing
history. Pages you’ve recently visited are still available in the cache and you can visit
those pages by using the Back and Forward icons in the Web Pro action bar. If you
want to save the location or content of a web page indefinitely, create a bookmark or
a saved page for that page before clearing the History list. For more information on
the cache, see “Changing the size and content of the cache.” For more information on
the Back and Forward icons, see “Returning to a web page you just visited.”
NOTE This action clears only the contents of the History list. Your bookmarks
and saved pages are not deleted.
5. Tap Done.
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Fullscreen View The web page fills the whole screen. To exit Fullscreen mode,
tap the circle icon in the upper-right corner.
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Changing your start and home page
IMPORTANT If you are not using a proxy server, you will only be able to select or
deselect an option to view images. When you choose to view images, they will be
displayed at their best quality.
No Images All web pages are downloaded without images. If images are
already in cache, they will be displayed.
Low Quality Images are compressed and have a very low resolution.
This makes downloading faster but results in reduced
image quality.
High Quality Image quality is better than average. This is the default setting.
Best Quality Images are downloaded at their highest quality. This may
result in longer download times.
4. Tap OK.
NOTE Your service provider has the option to disable this choice. If the choice is
disabled, your changes have no effect.
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3. Select Default.
4. Tap Start With pick list and select from the options.
5. Tap OK.
Tap here
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Enabling or disabling cookies
To delete cookies:
1. In the Advanced Preferences screen, tap the Delete Cookies box.
2. Tap OK in the Delete Cookies confirmation dialog box.
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If Web Pro is configured for a non-Palm proxy server or to operate without a proxy
server, JavaScript is enabled by default, but you can disable JavaScript using the
procedure below.
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Controlling how Web Pro accesses the Internet
Clear cache on exit Select the check box to clear the cache each time you exit
Web Pro. Deselect the check box to keep the cache from
session to session.
Max. cache size Tap to change the maximum cache size used to store web
pages. The default size of the cache is 1,024KB and the
maximum size is 9,999KB.
5. Tap OK.
Offer old content if Old pages from cache are displayed instead of new
available versions being retrieved from the Internet, even if the old
pages are outdated. A dialog box is displayed informing
you when the page you are viewing is old.
Ask before You’re notified each time before you access the Internet.
connecting
Disconnect on Exit Your handheld disconnects from the Internet when you
exit Web Pro.
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By default, these options are disabled (that is, there are no checks in the check
boxes).
5. Tap OK.
Always connect using Check if you always want to use the same ISP to connect
to the Internet.
Service Select the ISP you want to use to connect to the Internet.
4. Tap Done.
NOTE Normal view of the web pages is only available when the proxy server is
turned off. For more information on using the different display views, see “Changing
display views” earlier in this chapter.
To turn on or off the proxy server or to configure another the proxy server:
1. Tap the Menu icon .
2. Select Preferences from the Options menu.
3. Tap Advanced.
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CHAPTER 19
World Clock enables you to view the current time and date in multiple
locations and to set an alarm.
TIP You can also open World Clock by tapping the Clock icon in the
upper-left corner of the Graffiti® 2 input area and then tapping Go to Clock, or
when your handheld is off, you can press Select on the navigator and then tap
Go to Clock.
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Primary location
pick list
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Setting the primary location
Tap
arrows
to
select
year
Tap to
select
month
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Primary
location
pick list
2. Tap the location you want to use as the new primary location.
If the new location is in another time zone, World Clock automatically updates the
date and time in all the applications on your handheld.
Adding a location
If an appropriate location does not appear in the Location pick list, you can add a
new location to the list. When you add a location, the default Time Zone and
Daylight Saving settings are usually correct. However, you can adjust these
settings if necessary. When the Daylight Saving options are active, the time change
automatically occurs at 1:00 AM on the selected start and end dates.
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Adding a location
To add a location:
1. Tap a Location pick list.
2. Select Edit List.
3. Tap Add.
4. Select a location that is in the same time zone as the city you want to add.
5. Tap OK.
6. (Optional) Tap the Name field and modify the location name.
7. (Optional) Tap the Time Zone box and select a time zone.
8. Tap OK.
9. Tap Done.
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7. Select the day of the week when daylight saving begins within the selected
week.
8. Tap OK.
9. Tap the End box and repeat steps 3 through 8 to select when daylight saving
ends.
10. Tap OK.
Modifying a location
You can edit the location information.
To modify a location:
1. Tap a Location pick list.
2. Select Edit List.
3. Select the location you want to modify.
4. Tap Edit.
5. Adjust the settings. See “Adding a location” earlier in this chapter for details.
6. Tap OK.
7. Tap Done.
Removing a location
You cannot remove a location that is currently assigned to the primary location.
To remove a location:
1. Tap a Location pick list.
2. Select Edit List.
3. Select the location you want to remove.
4. Tap Remove.
5. Tap OK to confirm the deletion.
6. Tap Done.
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Setting an alarm
Setting an alarm
You can set an alarm to sound during the next 24-hour period.
To set an alarm:
1. Tap the box next to the Alarm icon to open the Set Alarm dialog box.
2. Tap the time columns to set the hour and minute.
3. Tap OK.
4. When the alarm reminder message appears, do one of the following:
Tap OK to permanently dismiss the reminder and return to the current screen.
Tap Snooze to dismiss the reminder and return to the current screen. An
attention indicator blinks in the upper-left corner of the screen to remind you of
the pending alarm, and the reminder message appears again in five minutes.
When the reminder message reappears, the current time appears in the
Reminder bar and the alarm time appears on the screen.
Tap Go To to open World Clock and to dismiss the alarm.
Options menu
Display Options Opens a dialog box where you can choose which information
appears on the World Clock screen.
Show Multiple Locations: Activates the secondary location
displays. When it is selected, the secondary locations appear
below the primary location.
Date:Activates the date display. When it is selected, the date
appears below the time for each location.
Alarm Sound:Sets the sound of the alarm. The choices are Alarm,
Preferences Bumble Bee, Reveille, Sonata, Wake Up, and Warbler.
Volume: Defines how loud the alarm sounds. The choices are
Low, Medium, and High.
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CHAPTER 20
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3. Click the General tab, and select one of the following options:
If you’re not sure which option to use, keep the default setting: Always
available.
4. If you are using a serial cradle/cable, click the Local tab to display the settings
for the connection between your computer and the handheld cradle/cable, and
adjust the following options as needed.
If you are using the USB cradle/cable, you do not need to use the settings on the
Local tab for a direct HotSync operation.
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Selecting HotSync setup options
5. Click the Modem tab to display the modem settings and adjust the options as
needed. For more information, see “Conducting modem HotSync operations”
later in this chapter.
6. If your computer is attached to a network, click the Network tab to display the
network settings and adjust the options as needed. For more information, see
“Conducting network HotSync operations” later in this chapter.
7. Click OK.
HotSync Enabled/ Activates the transport monitor and prepares your Mac
Disabled computer to synchronize with your handheld. By default,
the transport monitor is enabled to listen on USB and
PalmConnect whenever you start your computer.
If you are using Mac OS 9.1 and the optional serial HotSync
cradle/cable and you use the same serial port for other
devices besides the HotSync cradle/cable, disable the
transport monitor and then enable it manually only when
you connect the cradle/cable to perform a HotSync
operation.
Show more detail Includes more troubleshooting information in the log that is
in HotSync Log generated when you perform a HotSync operation.
NOTE The Connection Settings tab for a direct HotSync operation are set
automatically when you perform the first HotSync operation.
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3. If you are using the USB cradle/cable, you do not need to adjust the settings on
the Connection Settings tab for a direct HotSync operation; they are set
automatically when you perform the first HotSync operation.
If you are using Mac OS 9.1 and the optional serial cradle/cable, click the
Connection Settings tab and select the port where you attached the cradle/
cable.
.
You can set both Modem and Printer port settings and prepare your computer
to synchronize with your handheld using the HotSync cradle/cable or a
modem. However, choosing both setups prevents you from using either port for
other operations such as printing, faxing, or AppleTalk networking.
4. Close the HotSync Software Setup window.
IMPORTANT If you are synchronizing data between Microsoft Outlook and your
handheld, you can customize the conduit settings from your handheld by selecting
Microsoft Outlook from the HotSync Options menu. For complete details about MS
Outlook conduit settings, see the MS Outlook conduit help in HotSync Manager.
Follow these steps to access MS Outlook conduit help:
– Click the HotSync icon in the Windows system tray
– Select Custom.
– Select one of the Outlook conduits from list.
– Select Change.
– Select one of the conduits from the list.
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Customizing HotSync application settings
In general, you should leave the default settings to synchronize all files. The only
reason you might want to change these settings is to overwrite data on either your
handheld or Palm Desktop software, or to avoid synchronizing a particular type of
file because you don’t use it.
In addition to the conduits for Calendar, Contacts, Tasks, Memos, Note Pad, Voice
Memo, and Palm™ Photos, Palm Desktop software includes System and Install
conduits. The System conduit backs up the system information stored on your
handheld, including Graffiti® 2 ShortCuts. The Install conduit installs add-on
applications on your handheld.
7. Click OK.
8. Click Done to activate your settings.
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7. Click OK.
8. Close the Conduit Settings window.
IMPORTANT You must perform your first HotSync operation with a local, direct
connection or with infrared communication, rather than with a modem or network.
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Conducting cradle/cable HotSync operations
The following steps assume that you have already installed Palm Desktop
software. If you have not installed this software, see “Step 4: Run Palm Setup
Wizard” in Chapter 1 for instructions.
2. If the HotSync Manager is not running, start it: On the Windows desktop, click
Start, and then select Programs. Navigate to the Palm Desktop software
program group, and select HotSync Manager. Alternatively, you can start the
Palm Desktop software, which automatically opens the HotSync Manager.
3. Press the HotSync button on the cradle/cable.
IMPORTANT The first time you perform a HotSync operation, you must enter a
username in the New User dialog box and click OK. Every handheld should have
a unique name. To prevent loss of a user’s records, never try to synchronize more
than one handheld to the same username.
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4. Wait for a message on your handheld indicating that the process is complete.
When the HotSync process is complete, you can remove your handheld from
the cradle/cable. Gently tilt your handheld forward in the cradle/cable, and
then lift it up to remove it.
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Conducting cradle/cable HotSync operations
If you are a system administrator preparing several handhelds for a group of users,
you may want to create a user profile. See “Creating a user profile” later in this
chapter before performing the following steps.
IMPORTANT You must perform your first HotSync operation with a local, direct
connection or with infrared communication, rather than with a modem.
The following steps assume that you have already installed Palm Desktop
software. See “Step 4: Run Palm Setup Wizard” in Chapter 1 if you have not
installed this software.
The HotSync Progress dialog box appears, followed by the Select User
dialog box.
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4. In the Select User dialog box, select the user name you entered when you
installed the Palm Desktop software, and click OK.
5. Wait for a message on your handheld indicating that the process is complete.
When the HotSync process is complete, you can remove your handheld from
the cradle/cable. Gently tilt your handheld forward in the cradle/cable, and
then lift it up to remove it.
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Conducting IR HotSync operations
NOTE If your cradle/cable is connected to a USB port, you can continue using the
cradle/cable while HotSync Manager is configured for infrared communication. If
your cradle/cable is connected to a serial port, you cannot use your HotSync
cradle/cable again until you reconfigure the HotSync Manager to communicate with
the port defined for cradle/cable synchronization.
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Conducting IR HotSync operations
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IMPORTANT You must perform the first HotSync operation by using a local, direct
connection or infrared communication. After that, you can perform a modem
HotSync operation.
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Conducting modem HotSync operations
Serial Port Identifies the port for the modem. If you are unsure of the port
assignment, look at the Modem Properties in the Windows
Control Panel.
Setup String Identifies the setup string for your particular modem. Not all
modems require a setup string. Refer to your modem manual,
and enter the setup string if it is recommended by the
manufacturer.
4. Click OK.
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Modem Speaker Activates the modem’s speaker. If you are having trouble
connecting, turn on this option to make sure that the modem
connected to your computer is responding to incoming calls.
8. Click OK.
9. Close the HotSync Software Setup window.
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Conducting modem HotSync operations
4. Tap the pick list below the icon and select a modem configuration.
Select a modem
configuration
If you need to create a configuration, tap the Menu icon , and then select
Connection Setup on the Options menu. See “Connection Preferences” in
Chapter 21 for more information.
5. Tap the Enter phone # field.
Tap here
TIP You can enter a comma in the field to introduce a “pause” in the dialing
sequence. Each comma equals a two-second pause.
8. If the phone line you’re using for the handheld has Call Waiting, select the
Disable call waiting check box to avoid an interruption during the modem
HotSync operation.
9. If you want to use a calling card to place the call, select the check box and enter
the calling card number.
10. Tap OK.
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IMPORTANT If you are synchronizing data between Microsoft Outlook and your
handheld, you can customize the conduit settings from your handheld by selecting
Microsoft Outlook from the HotSync Options menu. For complete details about MS
Outlook conduit settings, see the MS Outlook conduit help in HotSync Manager.
Follow these steps to access MS Outlook conduit help:
– Click the HotSync icon in the Windows system tray
– Select Custom.
– Select one of the Outlook conduits from list.
– Select Change.
– Select one of the conduits from the list.
Applications that do not have a database (such as games) are not synchronized,
even if you select the item in the Conduit Setup dialog box.
6. Tap OK.
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4. In the Serial port drop-down box, select the virtual serial port you chose or
created in step 1.
5. Click OK.
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Conducting network HotSync operations
5. Click OK.
6. Put your handheld in the cradle/cable, and perform a HotSync operation.
The HotSync operation records network information about your computer on
your handheld. With this information, your handheld can locate your computer
when you perform a HotSync operation over the network.
6. Tap OK.
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Tap here
Tap here
9. Tap Done.
10. Tap the Menu icon .
11. From the Options menu, select Conduit Setup.
For instructions, see “Selecting the conduits for a modem HotSync operation”
earlier in this chapter.
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Using File Link
NOTE The File Link feature is not available in Palm Desktop software for Mac.
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NOTE The handhelds that are synchronized with a user profile must be either new
ones that have never been synchronized or handhelds that have had their usernames
and data removed by a hard reset.
6. Repeat steps 3 through 5 for each profile that you want to create, and then click
OK to return to Palm Desktop software.
7. Select the profile from the User list, and create the data for the profile (such as a
company phone list).
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4. Select the profile you want to load on the handheld, and click OK.
The next time you perform a HotSync operation, Palm Desktop software prompts
you to assign a username to the handheld.
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CHAPTER 21
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Chapter 21 Setting Preferences for Your Handheld
Owner Enter your name, phone number, and other owner information
to your handheld.
Accessing Preferences
The Preferences screen gives you access to the handheld preferences. Preferences
for individual applications are discussed in the application chapters.
Bluetooth Preferences
You can connect your handheld with Bluetooth devices such as:
■ Mobile phones
■ Computers
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Bluetooth Preferences
NOTE Switching Bluetooth on and off may take several seconds. Please wait
before proceeding to step 3 below.
3. Tap Done.
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Chapter 21 Setting Preferences for Your Handheld
4. Tap OK.
5. Tap Done.
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Bluetooth Preferences
■ Bluetooth On and Discoverable Yes: When your handheld is on, Bluetooth is on,
and the Discoverable setting is set to Yes, you can receive connections from any
Bluetooth device. You are automatically connected with devices with which you
have previously formed a trusted pair, but you can refuse invitations to connect
with unrecognized devices. This is similar to locking your front door with a
dead bolt and enabling the doorbell. Friends who already have the key can
enter freely, and if someone without a key rings the bell to request a connection,
you can choose to open the door or ignore the request.
To disable discovery:
1. From the Communications Preferences list, select Bluetooth.
2. Tap the Discoverable pick list and select No.
3. Tap Done.
Allowing Wakeup
When your handheld is off, the Allow Wakeup setting determines whether your
handheld wakes up when you receive a connection request from another Bluetooth
device that knows your device name. When this setting is enabled, you can receive
requested information while your handheld is off, and then review it later. You can
allow wakeup at any time, during specific hours of the day, or not at all. By default,
your handheld is set to not wake up.
For another Bluetooth device or application to wake up your handheld, the
application must “remember” your device name. The BlueBoard and BlueChat
applications on the Software Essentials CD-ROM can remember device names;
however, Contacts, Memos, Note Pad, and Tasks cannot remember device names
and therefore cannot wake up another handheld.
NOTE Enabling the Allow Wakeup setting uses battery power even when your
handheld is turned off. Be sure to monitor your battery level.
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To enable wakeup:
1. From the Communications Preferences list, select Bluetooth.
2. Tap the Allow Wakeup pick list and select Yes.
Allow Wakeup
pick list
3. Tap Done.
Hours box
5. Tap the From box, select the start time, and then tap OK.
6. Tap the Until box, select the end time, and then tap OK.
7. Tap the Days boxes to select the days when you want the wakeup feature to be
active.
8. Tap OK.
9. Tap Done.
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Bluetooth Preferences
Tap here
4. When the Discovery Results screen appears, select the device you want to add
as a trusted device.
If the device you want to add as a trusted device does not appear on the
discovery results list, tap Find More.
5. Tap OK.
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6. Enter the same passkey on your handheld and the trusted device.
Some Bluetooth devices have a built-in passkey; others enable you to choose the
passkey; see the documentation included with your Bluetooth device for
information. In either case you must use the same passkey for both the device
and your handheld.
Many phones also require you to put the phone into a mode where it can accept
a key exchange for bonding in a trusted pair. See the documentation included
with your phone for information.
7. Tap OK.
8. Tap Done to return to the Bluetooth Preferences screen.
9. Tap Done again.
4. Tap Details.
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Bluetooth Preferences
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Chapter 21 Setting Preferences for Your Handheld
NOTE Palm, Inc. works with developers of third-party add-on applications to ensure
the compatibility of these applications with your new Palm handheld. Some third-
party applications, however, may not have been upgraded to be compatible with
your new Palm handheld. If you suspect that a third-party application is adversely
affecting the operation of your handheld, contact the developer of the application.
Buttons Preferences
The Buttons Preferences screen enables you to assign a frequently used application
to the Favorite icon, and to associate various applications with the buttons on the
front and side of the handheld.
If you assign a different application to a button, you can still access the original
application by using the Home screen.
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Buttons Preferences
Drag to top
of screen
Graffiti 2 Help Opens a series of screens that show the complete Graffiti 2
character set.
Turn Off & Lock Turns off and locks the handheld. You must assign a
password to lock the handheld. When it is locked, you need
to enter the password to use your handheld.
Beam Data Beams the current record to another device with an IR port.
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2. Select a theme.
The new colors immediately appear on the screen. You can scroll through the
various color selections until you find the one you want to use.
3. Tap Done.
Connection Preferences
The Connection Preferences screen enables you to define the settings used to
connect your handheld to other devices. The screen displays a list of available
configurations that are ready to be further defined; the list varies depending on the
kind of software you’ve added to your handheld.
For example, a modem connection appears on the list. If you have this modem, you
need only to specify the phone setup (and network connection, if required) to
complete the configuration.
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Connection Preferences
You can also create custom configurations, which include the following:
PC to Infrared: A
connection between the IR port of your
handheld and the infrared device of your computer or laptop.
Editing connections
The following example shows you how to edit the IR to GSM Phone connection to
adjust the communication speed; you can similarly edit other connections or
settings or create a custom connection. You can use the IR to GSM Phone
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3. Tap Edit.
4. Tap Details.
Tap here
5. Tap the Speed pick list and select the appropriate speed.
6. Enter the initialization string supplied by the documentation for the modem in
your mobile phone, if necessary.
7. Tap OK.
8. Tap OK again to save the configuration.
After you create the configuration, you need to set up the HotSync Manager of
your Palm Desktop software and the HotSync application of your handheld to
perform a modem HotSync operation.
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Connection Preferences
TIP For Global System for Mobile Communications (GSM) phones, use Phone
Link to quickly establish a connection with a Bluetooth GSM phone. For more
information, see Chapter 12.
■ Computers
■ LAN access points
■ High-speed wireless data networks (such as a General Packet Radio Service
[GPRS] network)
High-speed wireless data networks provide an “always on” network connectivity
and high-speed wireless data transmission. To connect to a high-speed wireless
data network, you must have a GSM mobile phone, the correct driver for your
phone, a subscription to high-speed wireless data network services with your
mobile phone carrier, and the correct high-speed wireless data network settings for
your carrier.
TIP You can also create a connection with a GSM phone by using the Phone Link
application. We recommend using Phone Link to create phone connections. See
Chapter 12 for details. Use the steps described in these sections only if you are
unable to create a connection with Phone Link.
Tap here
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NOTE See the documentation included with the network access point device
for information on how to prepare it to accept a Bluetooth connection. The
documentation might refer to a Bluetooth connection as a Bluetooth pairing or
a Bluetooth link.
If the device to which you want to connect does not appear on the discovery
results list, tap Find More.
9. Tap OK.
If prompted, create a trusted pair with the device. See “Adding trusted devices”
earlier in this chapter for details.
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Connection Preferences
Tap here
NOTE See the documentation that was included with your phone for how to
prepare your phone to accept a Bluetooth connection. The documentation
might refer to a Bluetooth connection as a Bluetooth pairing or a Bluetooth link.
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9. Create a trusted pair with the phone. See “Adding trusted devices” earlier in
this chapter for details.
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Date & Time Preferences
Tap arrows
to select
year
Tap to select
month
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Chapter 21 Setting Preferences for Your Handheld
Digitizer Preferences
You can recalibrate your screen after a hard reset or if your digitizer drifts. You may
need to repeat this process a few times until the calibration registers.
Formats Preferences
Use the Formats Preferences screen to set the country default and the display
format of the dates, times, and numbers on your handheld.
Country default
The country default sets date, time, week start day, and number conventions based
on geographic regions where you might use your handheld. For example, in the
United Kingdom, time often is expressed using a 24-hour clock. In the United
States, however, time is expressed using a 12-hour clock with an AM or PM suffix.
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Graffiti 2 Preferences
Graffiti 2 Preferences
The Graffiti 2 Preferences screen enables you to select an alternate stroke shape for
specific characters.
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Chapter 21 Setting Preferences for Your Handheld
Handedness Preferences
The Handedness Preferences enables you to select right-hand or left- hand
orientation when you rotate the screen into landscape mode.
3. Tap Done.
Keylock Preferences
Use the Keylock Preferences screen to prevent your handheld from turning on if a
button or key is accidentally pressed. This feature helps conserve the charge in
your handheld.
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Network Preferences
Press and hold Keylock is activated when you press and hold the power
button for two seconds. The system sounds to confirm that
Keylock is activated.
Network Preferences
You can use your handheld’s Bluetooth technology and the software that is
included in the handheld operating system to connect with Internet service
providers (ISPs) or dial-in (remote access) servers by using a mobile phone or
optional modem accessory. Your mobile phone must be equipped with one of the
following: an IR port, Bluetooth technology, or a serial cable that connects to your
handheld’s universal connector. You also need an ISP account or corporate remote
access account and a mobile phone carrier account that supports dial-up
connections, or a mobile phone carrier account with high-speed wireless data
network services.
You can also use your handheld’s Bluetooth technology and the software that is
included in the handheld operating system to connect with a LAN access point.
To use the e-mail or web browser software included with your handheld, you must
create a configuration in Connection Preferences and then create Network
Preferences settings. See “Connection Preferences” earlier in this chapter for a
complete explanation of how to define Connection configurations that enable your
handheld to communicate with remote devices.
After you configure both the Connection and Network Preferences, you can
establish a PPP (Point-to-Point Protocol) connection with your ISP or dial-in server.
You can do this either by using menu commands from the Network Preferences
screen or by using a third-party application.
NOTE Palm works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm™ handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application.
The Network Preferences settings enable you to connect to your ISP or dial-in server
with applications that support viewing the transmitted data. Visit the web site
www.palm.com for information on third-party applications that take advantage of
TCP/IP.
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Network Preferences
To enter a username:
1. From the Communications Preferences list, select Network.
2. Tap the User Name field.
3. Enter your username.
Enter your
username here
4. Tap Done.
Entering a password
The Password box identifies the password you use to log in to your server or ISP.
Your entry in this field determines whether your handheld prompts you to enter a
password each time you log into your network.
■ If you do not enter a password, your handheld displays the word “Prompt” in
this field and asks you to enter a password during the login procedure. If you
are concerned about security, select the Prompt option.
■ If you enter a password, your handheld displays the word “Assigned” in this
field and does not prompt you to enter a password during the login procedure.
To enter a password:
1. From the Communications Preferences list, select Network.
2. Tap the Password field.
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Tap here
4. Tap OK.
The word “Assigned” appears in the Password field.
5. Tap Done.
Selecting a connection
Use the Connection setting to select the method you want to use to connect to your
ISP or to a dial-in server. See “Connection Preferences” earlier in this chapter for
information about creating and configuring connection settings.
To select a connection:
1. From the Communications Preferences list, select Network.
2. Tap the Connection pick list.
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Network Preferences
4. If you need to enter a prefix or to disable Call Waiting, skip to those procedures.
Otherwise, tap OK.
5. Tap Done.
Entering a prefix
A prefix is a number that you dial before the telephone number to access an outside
line. For example, many offices require that you first dial “9” to dial a number
outside the building.
To enter a prefix:
1. From the Communications Preferences list, select Network.
2. Tap the Phone box.
3. Tap the Dial Prefix check box to select it.
Select this
box if you Enter your
need to use prefix here
a prefix
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Select this
box if you
need to Enter your disable
disable Call code here
Waiting
4. On the Disable call waiting line enter the code to disable Call Waiting.
Each telephone company assigns a code to disable Call Waiting. Contact your
local telephone company for the code that is appropriate for you.
5. Tap OK.
6. Tap Done.
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Network Preferences
Select this
box to use a Enter your
calling card calling card
number here
4. Enter your calling card number on the Use calling card line.
NOTE The Phone Setup dialog box works correctly for AT&T and Sprint
long-distance services. However, because MCI works differently, MCI
customers need to enter the calling card number in the Phone # field and the
phone number in the Use calling card field.
TIPIt’s a good idea to add at least three commas before your calling card
number to compensate for the cue delay.
5. Tap OK.
6. Tap Done.
To establish a connection:
1. From the Communications Preferences list, select Network.
2. Tap Connect to dial the current service and display the Service Connection
Progress messages.
3. (Optional) From the Service Connection Progress dialog box, tap the box that
displays the service name, select another service, and then tap Done.
To see expanded Service Connection Progress messages, press Down on the
navigator.
4. Tap Done.
To close a connection:
1. From the Communications Preferences list, select Network.
2. Tap Disconnect to terminate the connection between your handheld and your
service.
3. Tap Done.
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Network Preferences
3. Enter your username and password for your ISP or network service. See
“Entering a user name” and “Entering a password” earlier in this chapter for
details.
4. Tap the Connection pick list and select a connection to a Bluetooth GSM phone,
a high-speed wireless data network, or a LAN access point for which you have
already created a trusted pair. The Connection name is based on the model of
your phone (if you used Phone Link to create the connection) or the name you
assigned to the high-speed wireless data network or LAN access point
connection when you created it.
5. If you selected a Bluetooth phone connection in step 4, tap Phone and enter the
dial-up connection number for your ISP, and then tap OK. See “Adding
telephone settings” earlier in this chapter for details.
If you are using a Bluetooth Phone or LAN access point, you can now connect and
disconnect as described earlier in this chapter. If you are using a high-speed
wireless data network connection, you must send an initialization (INIT) string as
described in the following procedure.
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2. Tap Script.
3. Tap End to expand the pick list, and then tap Send.
4. In the Send field, enter the INIT string provided by your wireless operator.
5. Tap OK.
High-speed wireless data network services are not available in all locations. If you
pass from an area with coverage into one without coverage, you will lose your
network connection with no notice.
If your network connection drops unexpectedly, check your phone to see if a
high-speed wireless data network is active and available for the area you are in. If
a high-speed wireless data network is available, reconnect to the network using the
preceding steps.
If a high-speed wireless data network is not available, you must switch your phone
to a standard (non-GPRS) phone connection and access the Internet using your ISP.
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Network Preferences
You can do this only if you have previously created a standard connection with
your phone. For instructions on creating a standard connection, see “Setting up a
phone connection” in Chapter 12.
Idle timeout
The Idle timeout setting defines how long your handheld waits before dropping
the connection with your ISP or dial-in server when you switch out of a TCP/IP
application.
1 minute Waits one minute for you to open another application before it
drops the connection.
Never Keeps your PPP or SLIP connection until you turn off your
handheld (or until it times out).
2. Tap OK.
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Network Preferences
NOTE You can also use non-ASCII and literal characters in your login script.
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Chapter 21 Setting Preferences for Your Handheld
Tap here
3. Select the command you want from the Command list. If the command requires
additional information, a field appears to the right of it for you to enter the
information. The following commands are available:
Wait For Tells your handheld to wait for specific characters from the
TCP/IP server before executing the next command.
Wait For Prompt Detects a challenge-response prompt coming from the server
and then displays the dynamically generated challenge
value. You then enter the challenge value into your token
card, which in turn generates a response value for you to
enter on your handheld. This command takes two
arguments, separated by a vertical bar (|) on the input line.
Send User ID Transmits the user ID information entered in the User ID field
of the Network Preferences screen.
Send Password Transmits the password entered in the Password field of the
Network Preferences screen. If you did not enter a password,
this command prompts you to enter one. The Password
command is usually followed by a Send CR command.
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Network Preferences
Prompt Opens a dialog box and prompts you to enter certain text (for
example, a password or a security code).
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Chapter 21 Setting Preferences for Your Handheld
TCP/IP troubleshooting
If you have problems establishing a network connection using TCP/IP, check the
troubleshooting tips in this section and try the suggestions listed.
Owner Preferences
The Owner Preferences screen enables you to update the name, company name,
phone number, or any other information that you want to associate with your
handheld. This information could help someone contact you if you ever lose your
handheld and there is sufficient battery power to turn it on.
By default the Owner Preferences screen contains the information that you
supplied when you installed the Palm Desktop software and set up your handheld.
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Phone Preferences
If you use Security Preferences to turn off and lock your handheld with a
password, the first three lines that you entered in the Owner Preferences appear
the next time you turn on your handheld. See “Security Preferences”earlier in this
chapter for additional information.
Phone Preferences
The Phone Preferences setting enables you to configure your handheld to exchange
SMS messages and to dial phone numbers when your handheld is connected to a
GSM mobile phone (sold separately). To use this feature, you must first install the
appropriate files for your carrier and phone. For more information, see Chapter 12.
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Chapter 21 Setting Preferences for Your Handheld
Power Preferences
The Power Preferences screen enables you to set power consumption options.
Auto-off after
Your handheld has an automatic shutoff feature that turns off the power after a
period of inactivity. This feature helps conserve battery power in case you forget to
turn off your handheld.
If you find that your handheld shuts itself off before you finish reviewing the
information on the screen, you can increase the time setting of the automatic
shutoff feature.
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Power Preferences
Stay on in Cradle
You can choose to leave your handheld on when it is in the cradle/cable, so that
you can continue to view your data. By default, your handheld remains on when
it is in the cradle/cable and is connected to a power source.
Beam Receive
You can choose to turn off the Beam Receive feature. This prohibits anyone from
beaming information to your handheld. It also results in a slight saving of battery
power. By default, Beam Receive is enabled.
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Security Preferences
Security Preferences help you prevent unauthorized users from viewing entries
that you want to protect. Use Security Preferences to do the following:
■ Lock and turn off your handheld so that it does not operate until you enter the
correct password.
■ Mask all records that you mark as private so that the information appears as
gray bars.
■ Hide all records that you mark as private so that they do not appear on any
screen.
You can mask and hide private records with or without a password. Without a
password, private records are hidden or masked until you set Security Preferences
to show them. With a password, you must enter the password to view private
entries.
Assigning a password
You can assign a password to protect your private records and to lock your
handheld.
To assign a password:
1. From the General Preferences list, select Security.
2. Tap the Password box.
3. Enter a password.
4. Enter a hint to help you remember your password if you forget it. This is
optional.
Tap here
5. Tap OK.
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Security Preferences
6. Enter the same password a second time, and then tap OK.
7. Tap Done.
Tap here
4. Tap OK.
5. Do one of the following:
– To change the password and hint, enter the new password and hint, and
tap OK.
– To remove the password, tap Unassign.
6. Tap Done.
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Chapter 21 Setting Preferences for Your Handheld
You can set your handheld to lock automatically when any one of the following
occurs:
■ When you turn off the power
■ At a time you specify
■ After a period of inactivity you specify
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Security Preferences
4. Enter the inactive period, and then select Minute(s) or Hour(s) from the pick list.
5. Tap OK, and then tap Done.
CAUTION If you lock your handheld, you must enter the exact password to
reactivate your handheld. If you forget the password, your handheld will
present the hint you entered to help you remember the password. If you still
cannot remember the password, you must perform a hard reset to resume
using your handheld. Performing a hard reset deletes all the records on your
handheld; however, you can restore all synchronized data at the next HotSync
operation. See “Performing a hard reset” in Appendix A for more information.
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Chapter 21 Setting Preferences for Your Handheld
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Security Preferences
Tap Hide
Private
Records
Tap Mask
Private
Records
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Chapter 21 Setting Preferences for Your Handheld
Tap Show
Private
Records
3. Tap Done.
ShortCuts Preferences
The ShortCuts Preferences screen enables you to define abbreviations for entering
text with Graffiti 2 strokes. This section describes how to create, edit, and delete a
ShortCut.
Creating a ShortCut
You can create a ShortCut for any words, letters, or numbers. For example, you
might create a ShortCut for your name or for the header of a memo. All ShortCuts
you create appear on the list in the ShortCut Preferences screen. All the ShortCuts
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ShortCuts Preferences
are available in any of your handheld applications and are backed up on your
computer when you perform a HotSync operation.
To create a ShortCut:
1. From the Personal Preferences list, select Shortcuts.
2. Tap New.
3. On the ShortCut name line, enter the letters you want to use to activate the
ShortCut. Each ShortCut can represent up to 45 characters.
Tap New
4. Tap the ShortCut Text area, and enter the text that you want to appear when you
write the ShortCut characters.
TIP You may want to add a space character after the last word in your ShortCut
text. This way, a space automatically follows the ShortCut text.
5. Tap OK.
To use a ShortCut, draw the ShortCut stroke followed by the ShortCut
characters. When you draw the ShortCut stroke, the ShortCut symbol appears
at the insertion point to show that you are in ShortCut mode.
ShortCut
6. Tap Done.
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Silent Select this profile to use the vibrate and indicator light alerts
without sound.
All Off Select this profile to turn off all sounds and alerts.
TIP When you connect a headset to your handheld, the external speaker is
automatically silenced, the Sounds & Alerts settings are maintained, and all volume
levels are automatically adjusted for use with a headset.
To select a profile:
1. From the General Preferences list, select Sound & Alerts.
2. Tap the Custom, Silent, or All Off profile box.
TIP You can also press Right or Left on the navigator to select a profile box.
Profile boxes
3. Tap Done.
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Sounds & Alerts Preferences
IMPORTANT When you turn off the System Sounds, you also turn off the “chime”
tones associated with the HotSync operation.
4. Tap the Game Sound pick list and select the sound level.
5. Tap the Alarm Sound pick list and select the sound level.
6. Tap Done.
The Game Sound setting works only with games that are programmed to
respond to this setting. Older games typically do not respond to this setting.
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APPENDIX A
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Appendix A Maintaining Your Handheld
350
Resetting your handheld
Reset button
NOTE You can restore any data previously synchronized with your computer during
the next HotSync operation.
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Appendix A Maintaining Your Handheld
5. When a message appears on the handheld screen warning that you are about to
erase all the data stored on your handheld, do one of the following:
– Press Up on the navigator to complete the hard reset and display the
Digitizer screen.
– Press any other button to perform a soft reset.
NOTE With a hard reset, the current date and time are retained. Formats
Preferences and other settings are restored to their factory default settings.
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Resetting your handheld
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Appendix A Maintaining Your Handheld
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APPENDIX B
If you encounter a problem with your handheld, do not call Technical Support
until you have reviewed the frequently asked questions in this appendix and you
have also reviewed the following:
■ The readme file located in the folder where you installed the Palm™ Desktop
software on your Windows computer or on your installation CD for Mac users
■ The Palm Desktop online Help
■ The Palm Desktop Software for the Macintosh User’s Guide located in the
Documentation folder on your installation CD
■ The Palm Knowledge Library, accessible at www.palm.com/support.
■ The most recent Palm™ Tungsten™ T3 handheld HelpNotes on your regional
web site
If you are still having problems, contact Technical Support or go to
www.palm.com/support.
NOTE Palm works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm™ handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application. For more
information, see “Problems with incompatible applications” later in this chapter.
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Appendix B Frequently Asked Questions
The installation menu did not 1. From the Windows desktop, click Start.
appear when I inserted the
2. Select Run.
Software Installation CD-ROM
(or the Software Essentials 3. Click Browse.
CD-ROM) into my Windows
computer. 4. Locate your CD-ROM drive, and select the Autorun file.
5. Click Open.
6. Click OK.
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Operating problems
My files didn’t install during a If files do not install after you perform a HotSync operation,
HotSync® operation. the file type was not recognized. Try launching the associated
application from your handheld and then performing another
HotSync operation. If the files remain in the Quick Install list,
they are not associated with an application on your handheld
and cannot be installed.
I can’t add more files to the Make sure the dialog box that confirms where the files will be
Palm™ Quick Install list. installed is closed. You cannot add more files to the list when
the confirmation dialog box is open. For details, see “Installing
applications and files on a Windows computer” in Chapter 4.
When I add a Zip file to Quick Unzip the file with a file compression utility, such as WinZip,
Install, no files appear in the and then add the unzipped files to Quick Install.
Quick Install list.
Operating problems
Problem Solution
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Appendix B Frequently Asked Questions
I get a warning message ■ Purge records from Calendar and Tasks. This deletes Tasks
telling me my handheld items and past Calendar events from the memory of your
memory is full. handheld. See “Purging records” in Chapter 4. You must
perform a HotSync operation to recover the memory.
■ Delete unused memos, photos, and records. If necessary,
you can save these records. See “Deleting records” in
Chapter 4. You must perform a HotSync operation to
recover the memory.
■ If you have installed additional applications on your
handheld, remove them to recover memory.
See “Removing applications” in Chapter 4.
My handheld keeps turning Your handheld is designed to turn itself off after a period of
itself off. inactivity. This period can be set at 30 seconds or at one, two,
or three minutes. Check the Auto-off after setting on the Power
Preferences screen. See “Power Preferences” in Chapter 21.
My handheld is not making Check the System, Alarm, and Game Sound settings.
any sounds. See “Sounds & Alerts Preferences” in Chapter 21.
My handheld’s indicator light Check the Alarm indicator light setting. See “Alarm LED and
is not blinking when alarms Alarm Vibrate settings” in Chapter 21.
occur.
My handheld does not vibrate Check the Alarm Vibrate setting. See “Alarm LED and Alarm
when alarms occur. Vibrate settings” in Chapter 21.
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Tapping and writing problems
When I tap the buttons or Calibrate the screen. See “Digitizer Preferences” in Chapter 21.
screen icons, my handheld
activates the wrong feature.
When I tap the Menu icon , Not all applications or screens have menus. Try changing to a
nothing happens. different application.
I can’t get my handheld to ■ For your handheld to recognize handwriting input with the
recognize my handwriting. stylus, you need to use Graffiti® 2 writing. Use the Graffiti
2 help to learn how to write characters. For more
information, see “Using Graffiti® 2 writing” in Chapter 3.
■ Make the Graffiti 2 character strokes in the Graffiti 2 input
area, not on the display part of the screen. If you want to
write on the display part of the screen, tap the Full-screen
Writing button on the status bar to turn Full-screen Writing
on. For more information on Full-screen Writing,
see “Using Full-screen Writing” in Chapter 3.
■ Write Graffiti 2 strokes for lowercase letters in the left side,
strokes for capital letters in the middle, and strokes for
numbers in the right side of the Graffiti 2 writing area. For
more information, see “Writing in Graffiti 2 input areas” in
Chapter 3.
■ Make sure that Graffiti 2 is not in shift mode. See “Symbols
and other special characters” in Chapter 3.
Application problems
Problem Solution
I tapped the Today button, but Your handheld is not set to the current date. Make sure the Set
it does not show the correct Date box on the Date and Time Preferences screen displays the
date. current date. See “Date & Time Preferences” in Chapter 21 for
more information.
I know I entered some records, ■ Check the Categories pick list (upper-right corner). Select
but they do not appear in the All to display all the records for the application.
application.
■ Check Security and confirm that Private Records is set to
Show private records.
■ In Tasks, tap Show and see if Show Only Due Items is
selected.
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Appendix B Frequently Asked Questions
I’m having problems listing ■ If you cannot manually arrange the order of memos, notes,
memos, notes, or voice memos or voice memos on the list screen, select Preferences from
the way I want to see them. the Options menu and make sure that Sort by is set to
Manual.
■ If you choose to view your memos, notes, or voice memos
alphabetically on Palm Desktop software and then perform
a HotSync operation, the memos on your handheld still
appear in the order defined in the Preferences setting. In
other words, the sort settings you use with Palm Desktop
software are not transferred to your handheld.
I created an event in Calendar, If you have two or more events with the same start time, the
but it doesn’t appear in the first event created appears as a gray bar, and any subsequent
Week View. conflicting events appear as a single red bar. To see the
overlapping events select the Day View. For more information,
see “Spotting event conflicts” in Chapter 5.
My vCard or vCal e-mail Palm Desktop software provides several features that interact
attachment isn’t forwarding with e-mail client software on a Windows computer. For these
correctly. features to work correctly, the e-mail client software must be
properly configured. Follow these steps to check the
configuration:
1. Click the Windows Start menu, and then select Settings.
2. Select Control Panel.
3. Select Internet Options, and then click the Programs tab.
4. Make sure that the E-mail field is set to the correct e-mail
client software.
5. Click OK.
6. Start the e-mail client software and make sure it is
configured as the default MAPI client. Consult the
documentation for your desktop e-mail application for
more information.
The current date and time are The current date and time are tied to the Location setting. If
incorrect. you change the date and time without changing the Location
setting, the current date and time may appear incorrect.
See “Date & Time Preferences” in Chapter 21 for information
on setting the current location, date, and time.
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HotSync problems
HotSync problems
Problem Solution
I cannot perform a HotSync ■ Make sure the HotSync cradle/cable is connected securely.
operation. What should I check
On a Windows computer try these steps:
to make sure I’m doing it
correctly? 1. Check the Windows system tray to make sure the HotSync
Manager is running. If it is not, click Start on the Windows
taskbar, and then select Programs. Navigate to the Palm
Desktop software program group, and select HotSync
Manager. You should also see “Selecting HotSync setup
options” in Chapter 20 for instructions on selecting the
correct HotSync Manager settings.
2. Make sure you selected Local USB or Local Serial, as
appropriate, from the HotSync Manager menu.
3. If you are using the serial cradle make sure you selected the
correct serial port on the Local tab in the Setup dialog box.
It should be set to the port where you connected the
HotSync cradle/cable.
I did a HotSync operation, but ■ On a Windows computer, click the HotSync Manager and
one of my applications did not select Custom. Check that the correct conduit is active.
synchronize.
■ On a Mac computer, double-click the HotSync Manager
icon . From the HotSync menu, select Conduit Settings.
Select your username from the User pop-up menu, and be
sure that the correct conduit is active.
I am using Outlook as my PIM, ■ Click the HotSync Manager and select Custom. Be sure that
but I cannot do a HotSync the correct conduit is active.
operation.
■ Be sure that the correct conduit is installed. Reinstall the
HotSync Manager and make sure that the correct conduit is
selected.
■ Reinstall Palm Desktop software and select the option to
synchronize with Microsoft Outlook.
361
Appendix B Frequently Asked Questions
I cannot launch the HotSync ■ If you are using the optional serial cradle/cable, or if you
Manager. are performing a HotSync operation using a modem, make
sure you are not running another program, such as America
Online, that uses the serial port you selected in the Setup
dialog box.
■ Make a backup copy of your Palm Desktop data, and then
reinstall Palm Desktop software.
When I perform a HotSync The 8009 error indicates that the Windows registry is corrupt.
operation on my Windows you need to rebuild the HotSync Manager registry entries.
computer, I receive the 8009 Information on rebuilding the registry entries, go to
error message: An application www.palm.com/support and search the Palm Knowledge Library
has failed to respond to a for “error 8009.”
hotsync notification.
I tried to do a local HotSync ■ Make sure your handheld is seated in the cradle/cable
operation, but it did not correctly.
complete successfully.
■ Check the connection between the HotSync cradle/cable
and the USB or serial port on your computer.
■ Make sure the username you selected in Palm Desktop
software matches the username assigned to your handheld.
■ Make sure the date on your computer matches the date on
your handheld.
■ Read the HotSync Log for the user account for which you
are performing a HotSync operation.
■ From the Palm Desktop home screen, click the HotSync
Manager and then select Custom. Be sure that the conduits
are set correctly.
362
HotSync problems
When I press the HotSync ■ Make a copy of your Palm folder. Uninstall and then
button on the cradle/cable, reinstall Palm Desktop software.
nothing happens on Palm
■ Turn on your handheld, and tap the Home icon . Select
Desktop software, and my
the HotSync icon , and then tap Local.
handheld times out.
363
Appendix B Frequently Asked Questions
364
HotSync problems
I can’t perform a Bluetooth™ ■ Some computers have a dedicated virtual serial port
HotSync operation. number, such as COM5, and other computers enable you to
(continued) choose a port number, such as COM8 or COM12. Refer to
the documentation that came with your computer for
information on dedicated versus flexible virtual ports.
■ If the virtual serial port you want to use is used by other
applications, exit those applications before setting up your
computer for a Bluetooth HotSync operation.
I receive an authentication ■ Make sure you entered the correct username and password
error when I try to perform a for the selected network service profile in the Network
HotSync operation using Preferences screen. See “Network Preferences” in
Bluetooth and a wireless LAN Chapter 21 for details.
access point.
When I try to perform a ■ Make sure that Network is selected on the HotSync
HotSync operation using Manager menu on your computer.
Bluetooth and a wireless LAN
■ Contact your system administrator to make sure your
access point, it connects but
network computer is properly set up.
nothing happens.
365
Appendix B Frequently Asked Questions
I can’t perform an IR HotSync ■ On a computer running Windows 98, be sure that the
operation. HotSync Manager is running, that Infrared is selected on
the HotSync Manager menu, and that the Serial Port for
local operations is set to the simulated port for infrared
communication. See “Conducting IR HotSync operations”
in Chapter 20 for details.
■ On a computer running Windows 2000/ME/XP, select IR
in the HotSync Manager. See “Preparing your computer for
infrared communication” in Chapter 20 for details.
■ On a Mac computer, make sure the infrared
communications extensions have been installed in the
Extensions folder inside the System folder. Next, open the
HotSync Software Setup window, and be sure that HotSync
Manager is enabled and that the Local Setup Port is set to
Infrared Port. See “Conducting IR HotSync operations” in
Chapter 20 for more information.
■ On your handheld, be sure the HotSync application is set to
Local, with the option IR to PC/Handheld.
■ Be sure the IR port of your handheld is aligned directly
opposite to, and within a few inches of, the infrared device
of your computer.
■ IR HotSync operations do not work after you receive a low
battery warning. Check the battery power of your
handheld. Recharge the internal battery.
■ Turn off some conduits to speed the HotSync. IR transfer
speeds are much lower than USB transfer speeds. HotSync
operations with photos, MP3, or video files can take up to
an hour or more.
My handheld displays the ■ Your computer’s infrared port may be set to search
message “Waiting for sender” automatically for the presence of other infrared devices.
when it’s near my computer’s Consult the documentation for your operating system for
infrared port. information about turning off this option.
■ In some cases simply moving your handheld away from the
computer’s infrared port solves the problem.
My handheld appears to freeze Move your handheld away from the computer’s infrared port.
when I place it near my
computer.
366
Beaming and sending problems
I cannot beam data to another ■ If you are beaming to another Palm handheld, confirm that
device with an IR port. your handheld and the other handheld are between ten
centimeters (approximately 4 inches) and one meter
(approximately 39 inches) apart and that the path between
the two handhelds is clear of obstacles. Beaming distance to
other devices with an IR port may be different.
■ Move your handheld closer to the receiving device.
■ Make sure the receiving device has beam receive enabled.
When someone beams data to ■ Your handheld requires at least twice the amount of
my handheld, I get a message memory available as the data you are receiving. For
telling me it is out of memory. example, if you are receiving a 30KB application, you must
have at least 60KB free.
■ Perform a soft reset. See “Performing a soft reset” in
Appendix A for more information.
I cannot send data to another ■ Make sure that Bluetooth communication is enabled on
Bluetooth device. both your handheld and the other device.
■ Make sure that the receiving device has a compatible
Bluetooth application installed.
My passkey is rejected when I ■ Some mobile phones require that you enter the passkey
attempt to pair (or bond) my within a specific time frame. Make sure you have a passkey
mobile phone with my in mind and that you enter it immediately when prompted.
handheld.
■ If your passkey is rejected, your phone may have a
preassigned passkey; see the documentation included with
your phone for information. The documentation might
refer to a Bluetooth connection as a Bluetooth pair or a
Bluetooth link.
■ If you need additional information about pairing your
phone and handheld, refer to the Phone Pairing Handbook at
www.palm.com/support.
367
Appendix B Frequently Asked Questions
My handheld cannot connect to Use the following steps to test the connection:
my mobile phone.
1. Tap the Home icon .
2. Select the Phone Link icon .
3. Tap Connect.
4. If the connection is successful, open the application that
requires the connection and complete the desired task.
If the connection is not successful, try the following steps:
– If you have a Bluetooth phone, you may need to go
through the pairing process on both your handheld and
your phone. See “Setting up a phone connection” in
Chapter 12 for information on completing the pairing
process on your handheld. See the documentation
included with your phone for assistance with
completing the pairing process on your phone. If you
need additional information about connecting your
phone, refer to the Phone Pairing Handbook at
www.palm.com/support.
My phone connection drops ■ You need to increase the Idle timeout setting on the
before I finish using it. Network Preferences Details screen. See “Adding detailed
information to a network service profile” in Chapter 21 for
instructions.
I get an error message when I ■ Make sure that the proper phone driver is installed on your
try to dial a phone number handheld. See “Updating the phone files on your
using my handheld. handheld” in Chapter 12 for instructions.
■ You may need to go through the pairing process on both
your handheld and your phone. See “Connection
Preferences” in Chapter 21 for information on completing
the pairing process on your handheld. See the
documentation included with your phone for assistance
with completing the pairing process on your phone.
■ Check the Phone Preferences screen and make sure the
correct phone connection is selected.
368
VersaMail™ e-mail software problems
I am having difficulty sending Make sure you have chosen the same settings for the account
and receiving mail using a on both your handheld and your desktop. For example, if the
synchronize-only account. account is set up on the handheld to use the POP protocol,
check the HotSync manager on the desktop to make sure that
POP is selected as the protocol for that account.
369
Appendix B Frequently Asked Questions
Recharging problems
Problem Solution
When I connect my handheld ■ Confirm that your handheld is firmly connected to the
to the cradle/cable, it does not cradle/cable.
charge.
■ Confirm that your recharger cable is properly connected to
the back of the cradle/cable’s USB or serial port connector
that plugs into your computer.
■ Confirm that your recharger is plugged into an AC outlet
that has power.
■ If you have not used your handheld for a long period, such
as an extended vacation, the battery may not contain
enough charge to power the indicator light. After your
handheld has recharged, the indicator light will function
normally.
My battery drains too quickly. Battery life varies with usage. If your battery drains quickly
while not in use, your handheld may be turning on
accidentally. You can prevent your handheld from accidentally
turning on by setting the Keylock feature. See “Keylock
Preferences” in Chapter 21.
Password problems
Problem Solution
I forgot the password, and my ■ First, use the password hint to try to remember the
handheld is not locked. password. If this doesn’t help or if you do not have a
password hint, you can use Security to delete the password,
but your handheld deletes all entries marked as private.
However, if you perform a HotSync operation before you
delete the password, the HotSync process backs up all
entries, whether or not they are marked private. Then you
can follow these steps to restore your private entries:
a. Use the Palm Desktop software and the cradle/cable or
infrared communication to synchronize your data.
b. Tap Forgotten Password in Security to remove the
password and delete all private records.
c. Perform a HotSync operation to synchronize your data
and restore the private records by transferring them
from your computer to your handheld.
370
Problems with incompatible applications
I forgot the password, and my ■ First, use the password hint to try to remember the
handheld is locked. password. If this doesn’t help or if you do not have a
password hint, you must perform a hard reset to continue
using your handheld. See “Performing a hard reset” in
Appendix A for more information.
IMPORTANT The following procedures erase all data from your handheld. Before
removing the applications, perform a HotSync operation to backup your data.
371
Appendix B Frequently Asked Questions
372
Technical support
Technical support
If, after reviewing the sources listed at the beginning of this appendix, you cannot
solve your problem, go to www.palm.com/support or send an e-mail to your
regional Technical Support office.
Before requesting technical support, please experiment a bit to reproduce and
isolate the problem. When you do contact Technical Support, please provide the
following information:
■ The name and version of the desktop operating system you are using
■ The actual error message or state you are experiencing
■ The steps you take to reproduce the problem
■ The version of handheld software you are using and available memory
373
Appendix B Frequently Asked Questions
374
Product Regulatory Information
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
CAUTION Changes or modifications not covered in this manual must be approved in writing by the
manufacturer’s Regulatory Engineering Department. Changes or modifications made without written
approval may void the user’s authority to operate this equipment.
Responsible Party:
Palm™ Tungsten™ T3 Product Family
Palm Solutions Group
400 N. McCarthy Boulevard
Milpitas, California 95035 Tested to Comply
United States of America With FCC Standards
(408) 503-7500
FOR HOME OR OFFICE USE
375
Product Regulatory Information
Canadian IC Notice
To prevent radio interference to the licensed service, this device is intended to be operated indoors
and away from windows to provide maximum shielding. Equipment that is installed outdoors is
subject to licensing.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel
brouilleur du Canada.
FAA Statement
Whenever you use the wireless features of your handheld, please observe the guidelines or
prohibitions on the use of wireless devices in your current location. For example, when you are on an
airplane, do not use the Bluetooth™ communication features of your handheld at times when
government or airline regulations prohibit the use of cellular phones. You can, of course, use all other
applications on your handheld in accordance with airline regulations for electronic devices.
This product has been certified as conforming to technological standards. Therefore, the following
action are punishable by law:
1. Before using this product, confirm that other wireless transmitters are not in use nearby.
2. In the unlikely event that there is electronic interference between this product and other wireless
transmitters, quickly change the operating frequency of this product, change the location of
operation, or stop operating the product (cease transmission of a signal).
3. If other electrical interference or related problems should occur, contact the responsible party.
376
Product Regulatory Information
The product fulfills the essential requirements of the harmonized standards shown above.
I, the undersigned hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s)
Place: Milpitas, CA
377
Product Regulatory Information
Taiwan Statement
Article 14: Unless approved, for any model accredited low power radio frequency electric machinery,
any company, trader, or user shall not change the frequency, increase the power, or change the
features and functions of the original design.
Article 17: Any use of lower power radio frequency electric machinery shall not affect the aviation
safety and interfere with legal communications. In even that any interference is found, the use of such
electric machinery shall be stopped immediately, and reusing of such products cannot be resumed
until no interference occurs after improvement.
The legal communications mentioned in the above item refer to radio communications operated in
accordance with telecommunication laws and regulations.
Low power radio frequency electric machinery shall resist against interference from legal
communications or from industrial, scientific, and medical radio electric machinery.
Battery Warning
Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing
hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in
accordance with your local regulations.
Varning
Eksplosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som
rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.
Advarsel!
Lithiumbatteri—Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af
samme fabrikat og type. Levér det brugte batteri tilbage tilleverandøren.
Varoitus
Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan
suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.
Advarsel
Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type
anbefait av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
Waarschuwing!
Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet weggooien maar
inleveren als KCA.
Uwaga
378
Index
A Card Info 79
categories 39
ABA. See Contacts archive files
Account. See E-mail account Contacts 83
Action icons 238 Dialer 93
Add/Remove Programs icon 61 Expense 97
Add-on applications 54–61 font style 53
Addressing e-mail installing 54–60
displaying another address 158 Launcher 37
message 187–190 Memos 103
using Smart Addressing 189 Note Pad 105
Addressing SMS messages 130 opening 38
Advanced preferences 211 Palm Photos 119
Agenda View Palm VersaMail 147
background image 64 Phone Link 109
display options 64 plug-in 333
displaying 64 removing 60
displaying tasks 64 sending data from 135
Alarm size in kilobytes 373
indicator light 9 SMS 129
LED 347, 348 Tasks 139
lists 53 version of 373
preset 77 Voice Memo 229
setting in Calendar 69 Web Pro 237
setting in Note Pad 107 World Clock 261
setting in Voice Memo 234 See also Add-on applications
setting in World Clock 267 Archive files
sound 77, 171, 267, 346, 358 importing data from 33
status bar button 17 for main applications 33
Vibrate setting 347, 348 saving deleted records 44
Alerting for new mail 170 saving purged records 45
Alphabet, Graffiti 2 24 Attaching a signature to messages 158
APOP Attachments 133
adding to an account 163 attaching files from an expansion
and synchronization 220 card 206
requirement 150 attaching files from applications 204
Application buttons 8, 37, 63, 83, 105, 139, downloading 214
306 icon for 174
Applications saving to expansion card 203
beaming 29–31 sending 190
Calendar 63 Audio files 54, 58
379
Index
380
Index
Calling card, using in phone settings 285, for synchronizing applications, Mac 274
324 shortcuts 225
Card Info 79 SSL and 228
Caring for the handheld 349 for synchronizing applications 273, 352
Categories 132 synchronizing multiple accounts 227
assigning records to 45–46 Conflicting events 75
beaming 29–31 Connecting
creating 47 service templates 320
default 39, 45 to server or ISP 325
displaying 46, 92, 359 to the Internet 238
event color codes 71 with a GPRS network 311–312, 319–329
for bookmarks 248 with a non-GSM phone 313–314
for saved pages 244 with a phone 311–314
merging 47 Connection
renaming 47 mobile phone 237
sending 32 modifying Web Browser Pro
using in Applications Launcher 39 preferences 257
Cc field 188 preferences 308–314
Changing preferences for Bluetooth 322
home page 253 requirements 237
image download preferences 251 Connection types
saved page information 244 modem sled, prerequisite for 150
Charging handheld 3 network connection 149
Check boxes 14 PalmModem accessory, prerequisite
Clearing for 150
cache 257 synchronize-only connection 149
History list 251 Contacts
reminders 172 *If Found Call* entry 85
Color Theme preferences 308 adding custom fields 92
Combining categories 47 adding e-mail address from 188
Comma-delimited files, importing data adding entry from e-mail 214
from 33 archive files (.aba) 33
Command business card for beaming 30
buttons 14 conduit for synchronizing 273
equivalents (Graffiti 2 writing) 42 creating records 43
stroke 42 displaying category 92
toolbar 42 displaying data in the Address list 88
Command toolbar finding records 15–50
activating 42 fonts 52
Communication preferences 297 notes for records 51–52
Bluetooth 299–306 opening 83
Connection 308–314 private records 344
Network 319–334 sorting records 51
Phone 335 using to address e-mail 188
Compression, of images 253 Content
Conduits latest web page 245
account information screens 224 old web page 245
for modem HotSync operations 286 Controlling Internet access 257
for synchronizing applications 361
381
Index
382
Index
383
Index
384
Index
385
Index
386
Index
387
Index
388
Index
389
Index
editing 43
Expense 97
S
Saved pages
fonts 52 deleting 244
hiding private 338, 342 opening 243
lost 359 renaming 244
masking private 338 timestamp 243
Memos 103 Saving
notes for 51–52 data 44
number of 373 e-mail messages 209
private 342–344 Schedule an event 66
purging 44 Scheduled retrieval of e-mail. See Auto get
sending 32 mail
sorting 50–51 Scheduling events 69–71
Tasks 139 Screen 8
unmasking individual 344 blank 357
Refreshing a web page 245 calibrating 13, 316
Reminder lists 53 caring for 349
Reminders screen rotating 17
send retry 192 Scroll bar 14
types of reminders 171 SD expansion card 9
using 172 SDIO expansion card 9
viewing 171 Searching. See Finding
Removing Secondary DNS 330
applications 60 Security preferences 338–342
bookmarks 250 changing password 339
Desktop software 61 deleting password 339
saved pages 244 forgotten password 342
Renaming private records 342–344
bookmarks 249 setting a password hint 338
categories 47 unmasking individual records 344
saved pages 244 Selecting
Replying to e-mail 195 date for event 67
Rescheduling events 71 phone numbers in Contacts 86
Resetting handheld text 44
hard reset 351, 357 Send
location of reset button 10, 351 e-mail 190
soft reset 350 Send retry 191
Restoring data modifying messages during 193
Mac 352 notifications 192
Windows 352 VPN connections 152
Returning Sending
to a page in the History list 251 data from applications 135
to a web page 241 data using Bluetooth communication 32
to a web page in the History list 250 messages in SMS 131
to your home page 241 problems with 367
requirements for e-mail or SMS
communication 32
390
Index
Serial Stylus
cradle/cable 271, 279, 281, 309 dragging with 13
port 1, 2, 270, 279, 281, 282, 283, 309 pen stroke to activate a feature 307
troubleshooting 361, 362, 363, 366, 370 tapping with 13
Server Sunday, to start week 317
deleting messages on 210, 213 Symbols
Service for currency 99
changing in Web Browser Pro 258 in Graffiti 2 writing 27
selecting for network 320 Synchronize-only
templates 320, 333 connection 149
Settings. See Preferences creating account 159
ShortCuts Synchronizing
backing up 273 an existing username 148
managing 344–346 Synchronizing e-mail 226–227
menu commands 42 account information screens 224
predefined 29 active accounts 226
Signature 134, 158 e-mail applications for 218
attaching personal 193–194, 214 HotSync operation 216
SMAPI (Simple MAPI) 217 logging errors 216
Smart Addressing setting how many days 222
turning on 190 shortcuts 225
using 189 SSL and 228
SMS synchronizing multiple accounts 227
connecting to your mobile phone 129 turn off synchronization 226
creating messages 130 System
draft messages 133 conduit 273
Inbox 132 sounds 346
menus 138
overview 129
preferences 135–137 T
sending and receiving messages 131 Tab delimited files, importing data from 33
sending data from another tap 71
application 135 Tapping 13
signature 134 Tasks
viewing messages 132–133 adding Contacts data to records 50
Soft reset 351 archive files (.tda) 33
Sorting categorizing records 45, 146
applications 39 checking off items 140
records 50–51, 360 completed items 146
Sound completion date 146
alarm on handheld 171 conduit for synchronizing 273
Sounds & Alerts preferences 346–348 creating records 43
Sounds. See Alarm and System sounds deleting records 44, 69
Speed, of image downloading 253 display options 145
Starting applications 38 displaying in Calendar 64
Status bar due date 141, 146
button descriptions 17 filtering options 144
location 14 fonts 52
Stopping a download 242 notes for records 51–52
391
Index
opening 139
prioritizing records 140, 146
U
Uninstalling Desktop software 61
private records 344 Universal connector 11, 309
purging records 146 Unread mail 156
sort order setting 146 Unread messages, marking 211
sorting records 51 Unresponsive handheld 358
viewing reminders 171 Untimed events 68, 70
TCP/IP 319, 334 Upgrading
TDA (Tasks archive file) 33 a MultiMail database 148
Technical Support 355, 373 URL
Text beaming 247
entry. See Entering data changing home page 253
files, importing data from 33, 34 e-mailing 247
fonts for 52 entering in Palm Web Browser Pro 239
size setting in Web Pro 251 Entry field 238, 240
Thousands separator 317 truncated 245
Time URLs
alarm setting 69 in e-mail messages 197
Daylight Saving settings and USB
options 264–266 cradle/cable 270, 272, 279, 281, 309
format 317 port 1, 2, 3, 279, 281, 309
setting current 263, 315 troubleshooting 361, 362, 363, 370
setting event 66 User cache, enabling/disabling 305
start and end for Calendar Day view 77 User name
Time Zone 265 for ISP 321
Tips, online 15 identifying handheld 334
Title bar 238 User profiles, HotSync 294–296
To field 188 Username 154
Today. See Current date editing in account 160
Transmitting data. See Beaming, information synchronizing existing 148
and Sending, data using Bluetooth
communication
Trash V
automatically emptying 211 vCal 33, 34
creating other folders 185 vCard 33, 34
emptying deleted e-mail 210–211 Vendor for Expense item 99
setting frequency in preferences 211 VersaMail
Troubleshooting 366 application 147
Trusted devices, adding trusted icons 174, 193
devices 303–304 launching from Palm Web Browser
Trusted pairs, creating 313 Pro 247
Turning off handheld problems with 369
automatically 336 setting preferences for 213
pen stroke for 307 Vibrate alarm 171, 347
problems with 358 Video files 55, 58
Turning on handheld Visiting
displaying owner’s name 335 bookmarked web pages 248
power button 9 web pages 239
problems with 357
392
Index
Voice Memo
alarms 234
creating voice memos 230–232
listening to voice memos 232–233
menus 234
opening 229
overview 229
reviewing voice memos 232
VPN, access e-mail 151
W
Web address
See URLs
Web page
displaying old content 257
list of visited 250
refreshing 245
returning to 241
viewing information about 245
Week (Calendar view) 72–73, 317, 360
Wireless
LAN access point locations 326
World Clock
adding locations 264–266
alarm 267
alarm preferences 267
Daylight Saving settings and
options 264–266
display options 267
menus 267
opening 261
Time Zone 265
Writing area
Graffiti 2 input areas 23
on handheld 8
Writing. See Entering data
393
Index
394