Service Tool Fault Codes

# Fault Description Possible cause 1 Possible cause 2 Possible cause 3 Possible cause 4 Possible cause 5 Possible cause 6 Possible cause 7 Possible cause 8
0 None None
1 No Fault None
Low Water Flow - Domestic Hot Faulty Discharge Pressure
2 High Discharge Pressure Dirty Air Filter - Heating Low Airflow - Heating Low Water Flow - Cooling Overcharged
Water Transducer
Low Water Flow - Heating or Faulty Suction Pressure
3 Low Suction Pressure Low Refrigerant Charge Faulty Expansion Valve Incorrect Loop Configuration Dirty Air Filter - Cooling Low Airflow - Cooling Faulty Check Valve
Domestic Hot Water Transducer
4 Invalid No fault assigned to code 4
5 Invalid No fault assigned to code 5
6 Condensate Overflow Blocked Drain Moisture on Sensor Poor Drainage Clogged Air Filter Restricted Return Airflow
7 Over / Under Voltage Voltage Too High Voltage Too Low
8 Invalid No fault assigned to code 8
9 Invalid No fault assigned to code 9
10 ECM Low RPM Blower not configured properly Incorrect Blower Blower Wiring Issue Blower Power Issue
Faulty Suction Pressure
11 Low Air Coil Pressure Low Return Air Temperature Clogged Air Filter Insufficient Charge
Transducer
12 Control Fault EXM not properly programmed Faulty EXM
Incorrect System Setup (single
13 Low Pump Flow Air-locked Pump Pump Failure Faulty Flow Sensor
instead of parallel)
14 High Discharge Temperature Insufficient Charge Water Temp out of Range Air Temp out of Range Fouled Heat Exchanger Faulty Expansion Valve
15 Discharge Pressure Sensor Faulty Wiring Faulty Transducer Faulty EXM
16 Suction Pressure Sensor Faulty Wiring Faulty Transducer Faulty EXM
17 Space Temperature Sensor Thermostat Wiring Issue Incorrect Master/Slave setting Faulty Thermostat Faulty EXM

18 Space Humidity Sensor Thermostat Wiring Issue Incorrect Master/Slave setting Faulty Thermostat Faulty EXM
19 Low Refrig Pressure Differential Stuck Reversing Valve Faulty Compressor
20 ECM Configuration Incorrect Unit Configuration Incorrect Motor size
21 High Blower Static Clogged Air Filter Faulty Ductwork
22 Grundfos Flow Sensor Sensor Wiring Issue Faulty Flow (VFD) Sensor Faulty EXM
23 Grundfos Pressure Sensor Sensor Wiring Issue Faulty Pressure (DPD) Sensor Faulty EXM
24 Leaving Air Temp Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
25 High EWT warning High Loop Temperature
26 Low EWT warning Low Loop Temperature
27 Cabinet Temperature Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
28 No Loop Pump Feedback No Line Voltage Faulty wiring Faulty EXM
29 Low Loop Pump Voltage warning Low Supply Voltage
30 Loop Pump Locked Rotor fault Contaminants in Impeller Seized Impeller
31 Loop Pump Voltage Shutdown fault Low Supply Voltage
32 Loop Pump Sensor fault Faulty RPM Sensor
33 No DHW Pump Feedback warning No Line Voltage Faulty wiring Faulty EXM
34 Low DHW Pump Voltage warning Low Supply Voltage
35 DHW Pump Locked Rotor fault Contaminants in Impeller Seized Impeller
36 DHW Pump Voltage Shutdown fault Low Supply Voltage
37 DHW Pump Sensor fault Sensor Wiring Issue Faulty Thermistor Faulty EXM
38 Suction Temperature Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
39 Discharge Temperature Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
40 Entering HW Temperature Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
41 Leaving HW Temperature Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
42 Air Coil Liquid Temp Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
43 Air Coil Vapor Temp Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
44 Water Coil Vapor Temp Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
45 Water Coil Liquid Temp Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
46 HW HX Liquid Temp Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
47 Spare T1 Temperature Sensor Sensor Wiring Issue Faulty Thermistor Faulty EXM
48 Lower HW Tank Temp Sensor Sensor Wiring Issue Faulty Thermistor Faulty WXM
49 Upper HW Tank Temp Sensor Sensor Wiring Issue Faulty Thermistor Faulty WXM
50 Reduced HW setpoint warning High Discharge Temperature High Discharge Pressure Fouled Heat Exchanger
51 High Suction Pressure warning Dirty Filter - Heating Low Airflow - Heating Low Water Flow - Cooling Low Water Flow - Water Heating Overcharged Faulty Pressure Transducer
Low Water Flow - Heating or
52 Low Suction Pressure warning Insufficient Charge Faulty Expansion Valve Incorrect Loop Configuration Dirty Filter - Cooling Low Airflow - Cooling Faulty Pressure Transducer Faulty Check Valve
Domestic Hot Water
 Service Tool Fault Codes
# Fault Description Possible cause 1 Possible cause 2 Possible cause 3 Possible cause 4 Possible cause 5 Possible cause 6 Possible cause 7 Possible cause 8

53 Low Discharge Pressure warning Low Entering Water Temperature Low Entering Air Temperature

54 Loss of WXM Communications Faulty wiring from EXM to WXM Faulty WXM Faulty EXM Incorrect Master/Slave setting

55 WXM High Temperature warning Elements Thermostat set too High

56 HW HX Performance Fouled HW Heat Exchanger
Faulty Discharge Pressure Faulty Discharge Temperature Improperly installed Discharge
57 Low Discharge Superheat Faulty Expansion valve
transducer sensor Temperature sensor
Faulty Suction Pressure Faulty Suction Temperature Improperly installed Suction
58 Low Suction Superheat Faulty Expansion valve
transducer sensor Temperature sensor
Faulty Suction Pressure Faulty Suction Temperature Improperly installed Suction
59 High Suction Superheat Faulty Expansion valve Insufficient charge Faulty Check valve
transducer sensor Temperature sensor
Check compressor sub-faults (61-71
60 General Compressor fault
& 75 & 76)
61 High Temperature Shutdown Improper contact with Heat sink Damaged Inverter thermistor
62 High Current at Start Up Low Input Voltage Incorrect Compressor wiring Faulty Compressor Damaged Inverter board Incorrect Inverter board
63 High Current Shutdown Low Input Voltage Incorrect Compressor wiring Faulty Compressor Damaged Inverter board Incorrect Inverter board
64 High DC Voltage Shutdown High input voltage Damaged Inverter board
65 Current Sensor Warning Damaged Inverter board
66 Heat Sink Thermistor Error Damaged Inverter board
67 Current Sensor Error Damaged Inverter board
68 Lack of Inverter COMM / Initialization Faulty Wiring From MIM to Board Faulty MIM Damaged Inverter board
Faulty wiring between Inverter
69 Low Voltage Shutdown - Inverter Low Input Voltage Damaged Inverter board Faulty wiring to Compressor
and MIM
70 Power Supply Sync Warning Check Input Voltage
71 Converter Over Current Shutdown Low Input Voltage
72 Protect Operation - Comp Current High Load Condition Faulty Compressor Incorrect Inverter board Damaged Inverter board
73 Protect Operation - Heat Sink Temp Improper contact with Heat sink
74 Protect Operation - Input Current High Load Condition Low Input Voltage Water temp at range limit Air temp at range limit
75 Lack of MIM Communications Faulty wiring from EXM to MIM Faulty MIM Faulty EXM
Incorrectly selected transformer
76 Low Voltage Shutdown Low input voltage
tap
Incorrectly installed leaving air
77 Low Leaving Air Temperature Low Entering Air Temperature Faulty Thermistor Check unit capacity Incorrect airflow
temperature sensor
Incorrectly installed leaving air
78 High Leaving Air Temperature High Entering Air Temperature Faulty Thermistor Check unit capacity Incorrect airflow
temperature sensor
79 Low Subcooling Low unit charge
80 ECM Blower Motor fault Check ECM sub-faults (81-86)
81 ECM Lost Rotor fault Blower wheel set screw loose Blower wheel dragging Blower wheel locked
82 ECM Current Trip fault Low input voltage Faulty ECM
83 ECM Temperature Limit fault High ambient motor temperature Dirty motor housing
84 ECM Locked Rotor fault Debris in blower assembly Blower wheel dragging Faulty motor bearing
85 ECM Over Voltage fault High input voltage Faulty ECM
86 ECM Under Voltage fault Low input voltage Power cable Faulty ECM
87 ECM Blocked Inlet fault Low input voltage Clogged Air Filter Dirty air coil External static is too high
88 ECM Power Limit warning Low input voltage Clogged Air Filter Dirty air coil External static is too high
89 ECM Temperature Limit warning High ambient motor temperature Dirty motor housing
90 ECM No Communications fault Faulty wiring from EXM to ECM Faulty ECM Faulty EXM No input voltage
91 ECM Horsepower Configuration fault Incorrect motor Incorrect unit configuration
92 ECM Bad Parameter fault Incorrect motor Incorrect unit configuration
93 Heating check valve Leaking heating check valve Leaking EEV 1
94 Cooling check valve Leaking cooling check valve Leaking EEV 2
95 HW check valve Leaking HW check valve
Faulty entering HW Improperly installed entering Faulty leaving HW temperature Improperly installed leaving HW
96 Low HW Delta-T warning Run HW Check mode
temperature sensor HW temperature sensor sensor temperature sensor
Faulty discharge pressure Faulty suction pressure
97 Pressure Sensor Calibration fault Unit not equalized
transducer transducer
 Service Tool Fault Codes
# Fault Description Possible cause 1 Possible cause 2 Possible cause 3 Possible cause 4 Possible cause 5 Possible cause 6 Possible cause 7 Possible cause 8

98 Loop Flow w/o Loop Pump warning Loop pump check valve stuck open
99 Excessive Transition Mode operation Stuck Reversing Valve Faulty Compressor
Improperly installed Pressure
100 Low Loop Pressure warning Low Loop Pressure Faulty Pressure (DPD) Sensor
(DPD) Sensor
200 No Zone Damper Power Bad Input Voltage Bad Damper Power Wiring
Incorrect Thermostat Wiring at
201 Thermostat Configuration Error ZXM Detected with Thermostat
EXM
202 Loss of Thermostat Communications Bad Wiring from ZXM to Thermostat Bad Thermostat Bad ZXM Control
203 Loss of ZXM Communications Bad Wiring from ZXM to EXM Bad EXM Control Bad ZXM Control
204 Loss of EXM Communications Bad Wiring from ZXM to EXM Bad EXM Control Bad ZXM Control
205 ZXM Configuration Error Multiple ZXMs Detected at EXM Incorrect ZXM Wiring at EXM