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Workshop Manual
9999 ➤
2021 ➤
2020 ➤
Information Heating, ventilation, air conditioning
system
Edition 08.2021
Service Department. Technical Information

Service
List of Workshop Manual Repair Groups
Repair Group
87 - Air conditioning
00 - Technical data, Materials
82 - Auxiliary heating
Technical information should always be available to the foremen and mechanics, because their
careful and constant adherence to the instructions is essential to ensure vehicle road-worthiness
and safety. In addition, the normal basic safety precautions for working on motor vehicles must, as
a matter of course, be observed.
All rights reserved.

No reproduction without prior agreement from publisher.
Copyright © 2021 Bentley Motors Limited D4B809678A4

9999 ➤, 2021 ➤, 2020 ➤
Information Heating, ventilation, air conditioning system - Edition 08.2021
Contents
87 - Air conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1 HVAC engine bay components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Dessicant bag - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Refrigeration system - To discharge and charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 Refrigeration system - Safety and general information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.4 Refrigerant oil - Special instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.5 Coolant circulation pump (V488) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.6 Heater hoses - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.7 Condenser - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.8 Air conditioning compressor - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2 HVAC engine bay components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.1 Condenser - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.2 Heater hoses - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.3 Refrigerant oil - Special instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.4 Refrigeration system - Safety and general information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.5 Dessicant bag - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2.6 Coolant circulation pump (V488) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3 HVAC unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.1 HVAC motors - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.2 Fresh air blower assembly - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.3 Fresh air intake shroud - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.4 HVAC unit - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3.5 Rear fresh air blower control unit (J391) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . 53
3.6 Rear HVAC unit - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
3.7 Thermal expansion valve (TXV) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3.8 Water and condensate drains - To check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4 HVAC unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.1 HVAC motors - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.2 HVAC unit - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4.3 Rear HVAC unit - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4.4 Thermal expansion valve (TXV) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
4.5 Water and condensate drains - To check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
5 HVAC control unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
5.1 Air conditioning system control unit (J301) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . 85
6 HVAC control module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
6.1 Air conditioning system control unit (J301) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . 87
6.2 Rear fresh air blower control unit (J391) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . 89
7 Control panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
7.1 Air conditioning system remote control - R273 (TSR) - To remove and fit . . . . . . . . . . . . . . 92
8 Switches and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
8.1 Air quality sensor - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
9 Switches and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
9.1 Air quality sensor - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
10 HVAC ducting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
10.1 Front compartment ducting - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
10.2 HVAC rear positive air vents - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
10.3 Rear compartment ducting - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
11 Air ducting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
11.1 Rear compartment ducting - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
11.2 HVAC rear positive air vents - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
11.3 Front compartment ducting - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Contents i
9999 ➤, 2021 ➤, 2020 ➤
12 Air outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

12.1 Front bullseyes, finishers and control knobs - To remove and fit . . . . . . . . . . . . . . . . . . . . 123
12.2 Rear bullseyes, finishers and control knobs - To remove and fit . . . . . . . . . . . . . . . . . . . . 124
13 Air outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
13.1 Front bullseyes, finishers and control knobs - To remove and fit . . . . . . . . . . . . . . . . . . . . 126
13.2 Rear bullseyes, finishers and control knobs - To remove and fit . . . . . . . . . . . . . . . . . . . . 127
14 Pollen filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
14.1 Pollen filter - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
15 Pollen filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
15.1 Pollen filter - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
00 - Technical data, Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

1 Table for Standard Torque Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
82 - Auxiliary heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

1 Park heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
1.1 Auxiliary heater control unit (J364) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
1.2 Park heater fob - To code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
2 Park heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
2.1 Auxiliary heater control unit (J364) - To remove and fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
2.2 Park heater fob - To code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
ii Contents
9999 ➤, 2021 ➤, 2020 ➤
87 – Air conditioning
1 HVAC engine bay components
1.1 Dessicant bag - To remove and fit

General Information
A desiccant bag is fitted into the receiver dryer (modulator) on
the left hand side of the air conditioning condenser. It is a single
use item and should be replaced every time the air conditioning
system is exposed.
Special tools and workshop equipment required
♦ None
Torque tightening values
Unless otherwise shown, standard torque values apply.⇒ Heat‐
ing, ventilation, air conditioning system; Rep. Gr. 00
Single use items
Within this procedure there are single use items which must
be replaced and not reused. Ensure that new replacements are
available prior to starting this procedure.
Removal
– Discharge the refrigeration system. Refer to "Refrigeration

system - To discharge and charge".⇒ Heating, ventilation, air
conditioning system; Rep. Gr. 87
– Remove the front bumper. Refer to "Front bumper — to
remove and fit".⇒ Body; Rep. Gr. 63
– Remove the receiver dyer end cap -1-.
– Withdraw the end cap and receiver dryer -2- downwards
-arrowed-.
Note
Graphic shown for illustration purposes only.
– DISCARD the receiver dryer and end cap.

Installation
Installation is the reverse of removal procedure, noting the fol‐
lowing.
1. HVAC engine bay components 1

9999 ➤, 2021 ➤, 2020 ➤
– Fit a NEW desiccant bag. Ensure the desiccant bag does

not twist or bend as it is inserted into the receiver dryer tube.
– Fit a NEW receiver dryer cap.
– Ensure the cap on top of the receiver dryer tube is tightened
sufficiently.
– Charge the refrigeration system. ⇒ Heating, ventilation, air
1.2 Refrigeration system - To discharge

and charge
General Information
The two service ports are fitted in the refrigerant lines to provide
a safe and convenient point for discharging and charging the
system. They are located under the plenum cover on the left
side.

♦ Refrigerant service station
WARNING
Environmentally hazardous draining of the refrigerant is an

offence punishable by law. Refrigerant must be evacuated
using an air-conditioning service station specified equipment
(refer to 'Workshop tools - Dealer equipment minimum stand‐
ard').
Before working on the refrigerant system, note all relevant
safety procedures. Refer to 'Refrigerant system - Safety and
general information'.
Technicians conducting work on the refrigeration system and
using reclamation equipment for discharging and charging
the system, must be appropriately trained and in many coun‐
tries, 'certificated' to conduct such operations. Make sure that
you comply with all legislation before working on the system.
To discharge the system

– Remove the plenum cover.
– Clean the area around the service ports and remove the
protective caps.
– Make sure that all connections on the service station are
tight. Close all shut off valves and the two service hose
valves.
2 Rep. Gr.87 - Air conditioning

9999 ➤, 2021 ➤, 2020 ➤
– Connect the service station to the service ports. The blue

hose to the low pressure side and red hose to the high
pressure side.
Note
The service ports are different sizes to prevent wrong connec‐

tion.
– Follow the equipment manufacturers instructions to dis‐

charge (evacuate) the system.
WARNING
When all refrigerant has been removed, open the system and
complete all repair work as soon as possible. Leaving the
system closed could result in a slight build up in pressure,
allowing any residual refrigerant to escape when the system
is opened.
– Fit plugs and caps to all open joints to prevent the ingress of
dirt and moisture.
To charge the system
Follow the installation procedure carefully to ensure that the

correct quantity of oil is added to system. Failure to do this will
result in component damage.
– The system oil specification is shown on an information plate
-arrow- fixed on the underside of the bonnet.
– The refrigerant system contains a quantity of oil for lubrica‐
tion. Each major component retains a percentage of the total
quantity.
– Before charging, calculate any oil loss according to replaced
components and add to the system as necessary. Refer to
"Refrigerant oil - Special instructions".
– Always fit new seal rings at opened joints and removed or
replaced system components.
– Charge the system with the specified quantity of refrigerant
gas refrigerant, using the equipment manufacturer’s instruc‐
tions.
Special procedure after charging
– The first time that the engine is started after charging, follow
the procedure below.
– Start and run the engine until the idling speed stabilizes.

9999 ➤, 2021 ➤, 2020 ➤
– Switch the air conditioning on by turning on the climate con‐

trol system.
– Run the engine for 5 minutes at idle speed then operate the
air conditioning as normal.
Caution
Ensure the filling ports are cleaned with a suitable lint free
cloth upon completion of the charging procedure to remove
any residual oil.
1.3 Refrigeration system - Safety and gen‐

eral information
General information
Images are for illustration purposes only and the appearance of
the vehicle and components may vary dependent on specifica‐
tion.
♦ Vehicle tester
WARNING
Before working on the refrigeration system, read and under‐

stand the following. Adhering to the advice will help to pre‐
vent personal injury and environmental damage.
Specifications for the refrigeration system are shown on an in‐

formation plate -arrow- fixed on the underside of the bonnet.
– To access the information plate raise the bonnet.

9999 ➤, 2021 ➤, 2020 ➤
Servicing and repair

– The refrigeration system fitted to the vehicle is a closed
system. When operating correctly it requires little, (if any)
maintenance apart from the periodic inspection and com‐
ponent replacement at intervals specified in the "Service
Schedules".⇒ Maintenance; Booklet 404
– If the system has to be serviced or repaired then it is most
important to maintain strict cleanliness precautions to pre‐
vent contamination of the refrigerant.
Note
Sealing rings must be changed every time the system connec‐

tions are opened.
– Observe the following precautions in addition to normal

workshop safety practices when working on refrigeration
systems.
Refrigerant hoses
Refrigerant hoses are made from a flexible outer hose and a
more rigid inner liner. Excessive bending of a hose can cause
the liner to be permanently deformed resulting in hose failure
and refrigerant loss, or restricted refrigerant flow and reduced
cooling efficiency, without showing any visible signs of damage.
– Take care not to over bend hoses during removal or storage.
Protective clothing
– Always wear the correct protective gloves and goggles when
working on refrigeration systems.
– Take care to cover all exposed skin.
Cleanliness
– Whenever working on a refrigeration system, take all the
necessary precautions to ensure that no dirt, contaminants
or air enter the system and to prevent refrigerant oil from
leaking.
Note
Ensure all refrigerant hoses and openings are suitably capped

following any disconnection.
– Make sure all the hoses are correctly attached to their stow‐
age points on the service station when not in use.
– Remove any accumulation of oil, dirt, etc., from around the
hose and pipes, particularly those which may be disconnec‐
ted during the refrigeration system service procedures.
– Make sure that all tools, equipment and containers used
during any service or repair procedures are clean and dry.
– Do not drive the vehicle at any time without the pollen filters.
Water or debris ingress into the heating and electrical sys‐
tem will cause severe damage. In the event of service work
to the vehicle, limit the risk of ingress by sealing the HVAC
unit air inlet.
Emergency First Aid
– If refrigerant comes into contact with the skin or eyes, med‐
ical attention should be sought immediately, during which

9999 ➤, 2021 ➤, 2020 ➤
time emergency first aid should be administered to reduce

the effect of the contact.
♦ Bathe the affected area with clean cold water to flush away
any refrigerant, after which a weak solution of Boric Acid
should be used to wash away the mineral oil.
♦ Do not aggravate the injury by rubbing it.
♦ Do not apply any form of localised heat or hot dressings.
Exhaust gases
Exhaust gases contain carbon monoxide (CO), which is colour‐
less, odourless and very poisonous.
– In a workshop, or any other confined area, operating the
air conditioning system increases the danger of these gases
entering the vehicle. Ideally, engines should be run in the
open where the exhaust gases can discharge into the at‐
mosphere. However, when running engines within enclosed
working areas, always ensure that the exhaust gases are
safely removed.
– Whilst direct exhaust gas ventilation is available in some
workshop areas, it is inevitable that extraction hoses will
have to be used in certain circumstances, particularly if the
vehicle is on a ramp. In these instances, exhaust extraction
equipment MUST be used.
Refrigerant
Refrigerant R1234YF
In certain market regions, vehicles produced from 17 mod‐
el year onwards are equipped with the refrigerant R1234YF,
which, in addition to its global warming potential when released
to the atmosphere, also contains a flammable component and
strict adherence to its handling procedures should be made in
accordance with the terms of accreditation to the appropriate
national body responsible for the licensing of refrigerant gas
handling in your region.
Consequent to this flammable property, it is a requirement that
there are no serviceable refrigerant joints permitted within the
passenger compartment. For example, the joint between the
evaporator and the thermal expansion valve.
R1234YF must be used with its own specific refrigerant oil as
per the capacities and specifications table and both the refriger‐
ant and its oil are not compatible with R134a and its oil and
avoidance of cross contamination is therefore essential.
A new and unique style of refrigerant service port is employed
for R1234yf and so R134a recovery equipment can not be used
for R1234yf.
For R1234YF equipped vehicles, the refrigerant handling equip‐
ment must conform to the specification described in the Bentley
workshop equipment list.
Refrigerant R134A
Refrigerant R134a by itself and when handled correctly, is rel‐
atively safe. However when it comes into contact with other
influences, it may react in potentially dangerous ways, which
could result in injuries.
– It is most important therefore, to observe all the precautions
stated in the appropriate service literature when handling
refrigerant or carrying out service operations on a system
containing refrigerant.

9999 ➤, 2021 ➤, 2020 ➤
Handling and transporting refrigerant

– The following safety precautions and procedures should be
observed and adhered to when handling and transporting
refrigerant.
♦ Always wear safety glasses and protective clothing when
handling refrigerant or working on systems containing refrig‐
erant.
♦ Always ensure that suitable first aid equipment is close at
hand.
♦ Ensure that caps are fitted to bottles of refrigerant that are
not in use and that the time a bottle is opened during service
is kept to a minimum.
♦ Store refrigerant containers upright and secure away from
sunlight.
♦ When transporting refrigerant, containers should be upright,
secure, and away from sunlight.
♦ Do not transport refrigerant containers in the passenger
compartment of vehicles, always carry them in the luggage
compartment.
♦ Do not overfill refrigerant containers.
♦ Do not subject bottles of refrigerant to any form of excessive
heat, for example by placing on stoves or radiators or using
a blow lamp.
♦ Do not discharge refrigerant to the atmosphere. Such action
contravenes environmental regulations. Always comply with
all relevant regulations.
♦ Discharging refrigerant close to a naked flame can produce
a toxic gas.
♦ Refrigerant R1234YF is flammable and appropriate precau‐
tions should be taken with respect to sources of ignition.
♦ Refrigerant R134a is heavier than air. It will displace air in
confined places and could result in suffocation.
♦ Do not weld, solder or braze any part of the refrigeration
system.
♦ It is permissible to warm a bottle of refrigerant during the
charging process by immersing it in warm water which does
not exceed 51 degrees Centigrade (120 degrees Fahren‐
heit).
♦ Do not leave a tank of refrigerant, which has hoses connec‐
ted to its outlet valves and the outlet valves open, unsuper‐
vised.
Air and moisture contamination
The presence of air and moisture in the refrigeration system has
a significant effect on its performance. Whenever a refrigeration
system has been discharged and opened to the atmosphere,
the components and pipes will be exposed to the ambient air
and moisture contained in it.
– All air and moisture must be removed before the system is
refilled with a new charge of refrigerant.
Air in the system can cause:
♦ High compressor discharge pressures and temperatures.
♦ Loss of system performance.
♦ Oxidation of the compressor oil into gum and varnish.

9999 ➤, 2021 ➤, 2020 ➤
Moisture in the system can cause:

♦ 'Freeze-up' in the refrigeration system. Droplets of moisture
the evaporator matrix inlet, and cause compressor damage.
Compressor oil emulsification
The compressor oil is hygroscopic and is affected by moisture,
creating an acid. The moisture and hydrochloric acid will emulsi‐
fy with the compressor oil to form a sludge. This reduces the
refrigerant and oil flow causing damage to the system.
The desiccant in the modulator assembly is designed to remove
traces of such moisture. When checking and servicing a refrig‐
eration system, it is most important to take every possible pre‐
caution to minimize the introduction of moisture.
– In particular, the following measures should be taken to
maintain the chemical stability of the refrigerant:
♦ Replace the accumulator if the system has been open for
longer than 30 minutes.⇒ Heating, ventilation, air condition‐
ing system; Rep. Gr. 87
♦ Replace the sealing rings every time the system connections
are opened.
♦ Ensure that all connections are properly sealed following
disconnection.
♦ Ensure that the compressor oil is correctly recharged, after
any loss during discharging of the refrigerant.
Refrigerant cross contamination
To ensure there is no risk of cross contamination, only charge
the system with the correct refrigerant as stated on the vehicle
specification plate, located on the bonnet.
Equipment used for the evacuating and charging of the HVAC
refrigerant must be cleaned before use to prevent any contam‐
ination between refrigerants. Refrigerant oils must never be
mixed.
Tracer additives
Tracer additives are placed into refrigeration systems to detect
leaks. These tracers become visible under ultraviolet light or are
visible to the naked eye if certain dye types are used.
Caution
Bentley Motors Limited would like to stress that tracer addi‐

tives have not been approved for use in our refrigeration
systems. Tracer additives must not be used under any cir‐
cumstances, failure to comply will invalidate warranty on all
refrigeration system components.
Training
using reclamation equipment for discharging and charging the
system, must be appropriately trained and in many countries,
'certificated' to conduct such operations.
– Make sure that you comply with all legislation before working
on the system.

9999 ➤, 2021 ➤, 2020 ➤
Discharging and charging the system
WARNING

using a certified service station.
– Do not flush systems or components with refrigerant.

– Do not spray the refrigerant on to the components to cool
them during fault diagnosis procedures.
– Recovered refrigerant should not be disposed of other than
through an approved recycling agent or through a licensed
waste disposal contractor in accordance with relevant statu‐
tory requirements.
System capacity
When the service station is connected, its hoses, valves and
gauges become part of the refrigeration system, technically in‐
creasing the capacity of the system through which the refriger‐
ant flows.
Since the capacity has a significant effect on the system's per‐
formance, it is most important that the increase in capacity
caused by the connection of the service station is minimized.
– Hoses used with the service station should be the minimum
length possible, yet provide suitable access to the refrigera‐
tion system service points.
Accident damage
– The following guidelines should be observed if the vehicle
has been involved in an accident which may have damaged
the refrigeration system.
♦ If the vehicle is to be driven, the refrigeration compressor
should be set to minimum output. This can be achieved by
disconnecting the electrical connector from the compressor
regulating valve.⇒ Heating, ventilation, air conditioning sys‐
tem; Rep. Gr. 87
♦ Inspect all the system components, hoses and pipes to as‐
certain the extent of the damage before returning the vehicle
to the owner.
System diagnosis
– System diagnosis should be carried out using the Vehicle
tester. Follow the "Diagnostic system - Guided fault find‐
ing/Component replacement" or "Guided functions/Compo‐
nent replacement" as applicable. ⇒ Vehicle electrics; Rep.
Gr. 97

9999 ➤, 2021 ➤, 2020 ➤
1.4 Refrigerant oil - Special instructions

The compressor and other components in the refrigeration sys‐
tem are lubricated by a special refrigerant oil.
Refrigerant oil is hygroscopic and will absorb moisture, creating
an acid. The moisture and hydrochloric acid will emulsify with
the compressor oil to form a sludge. This reduces oil and refrig‐
erant flow, causing damage to the system.
Desiccant in the accumulator assembly is designed to remove
traces of such moisture. When checking and servicing the re‐
frigeration system, it is most important to take every possible
precaution to minimize the introduction of moisture. Fit plugs
or caps to all disconnected lines, removed components and
refrigerant oil containers.
Caution
For 17 model year vehicles onwards the refrigerant has

changed from R–134a to R-1234yf. As a result the refrigerant
oil has changed from ND-8 to ND-12. Ensure the correct
refrigerant oil is used dependant on the model year of the
car, failure to do so could cause irreparable damage to the
air conditioning system.
ALWAYS check the information plate fixed to the inside of
the bonnet for the correct specification of refrigerant oil in the
vehicle.
Caution
♦ Do not start the engine until all refrigerant lines are con‐
nected. A disconnected hose could cause a significant
loss of oil which may result in the compressor being
damaged beyond repair.
♦ Whenever possible do not run the engine when the sys‐
tem is discharged. Refrigerant in the system provides a
means of distributing the lubricating oil.
Refrigerant oil removed during system evacuation or contained

in a removed component, cannot be reused. Add new oil ac‐
cording to the instructions below.

9999 ➤, 2021 ➤, 2020 ➤
Caution
♦ Because of its chemical properties, refrigerant oil must

not be disposed of with engine or gearbox oils.
♦ Dispose of any collected oils in accordance with local
environmental regulations.⇒ Heating, ventilation, air con‐
ditioning system; Rep. Gr. 00
Caution
When checking and servicing the refrigeration system, it is

most important to take every possible precaution to minimise
the introduction of moisture. Fit plugs or caps to all discon‐
nected lines, removed components and refrigerant oil con‐
tainers.
Do NOT start the engine until all refrigerant lines are connec‐
ted. A disconnected hose could cause a significant loss of oil
which may result in the compressor being destroyed.
Do NOT run the engine when the system is discharged. Re‐
frigerant in the system provides a means of circulating the
lubricating oil.
Refrigerant oil removed during system evacuation or con‐
tained in a removed component, cannot be reused. Add new
oil according to the instructions below.
Note

tion.
System capacities
R134A
♦ Refrigerant type: R-134a (Refer to "ETKA" (Electronic Parts
Catalogue)
♦ Refrigerant amount: 875g ± 20g
♦ Lubricating oil: "ND-OIL8" (Refer to "ETKA" (Electronic Parts
Catalogue)
R1234YF
♦ Refrigerant type: R1234YF (Refer to "ETKA" (Electronic
Parts Catalogue)
♦ Lubricating oil: "ND-OIL12" (Refer to "ETKA" (Electronic
Parts Catalogue)

9999 ➤, 2021 ➤, 2020 ➤
Adding refrigerant oil

(only the PAG oil is shown) -arrow- fixed on the underside of
the bonnet.
– A new compressor is filled with the correct quantity of oil

(ND8 120 ± 10ccs/ ND12 120 ± 10ccs) for the entire system.
Therefore the remaining oil needs to be removed by flushing
the system.
– If the original compressor is being refitted, add the percent‐
age of system oil as quoted below via the service station.
HVAC system refrigerant oil capacities
Compressor Approximately 20% of total system ca‐
pacity
Condenser Approximately 30% of total system ca‐
pacity
Various pipes/hoses Approximately 10% of total system ca‐
pacity
Evaporator (front) Approximately 20% of total system ca‐
pacity
Evaporator (rear) Approximately 10% of total system ca‐
pacity
Internal heat ex‐ Approximately 10% of total system ca‐
changer (IHX) pacity
– When replacing other components add the percentage of
system oil quoted above via the service station.

9999 ➤, 2021 ➤, 2020 ➤
Note
Any oil removed during evacuation of the system should be

added to the total quantity of new oil being added. NEVER
reuse old refrigerant oil.
1.5 Coolant circulation pump (V488) - To

remove and fit
General Information
The Coolant circulation pump -V488- is fitted on top of the auto‐
matic transmission casing but can be replaced in position.
♦ Hose clip pliers -ASE45149200000-

Unless otherwise shown standard torque values apply.⇒ Heat‐
WARNING
Before commencing work on and around the engine, ensure

that it has cooled sufficiently, failure to do so may cause
injury to personnel.
Avoid prolonged and repeated contact with oils and fluids
etc.
♦ Always protect the skin with impervious gloves.
♦ Always wear suitable eye protection.
Caution
Suitably blank all disconnected electrical connectors, electri‐

cal connections and pipe work to prevent the ingress of dirt
and moisture.

9999 ➤, 2021 ➤, 2020 ➤
Note
Dispose of any collected oils, fuel or fluids in accordance with

local environmental regulations.⇒ Heating, ventilation, air condi‐
tioning system; Rep. Gr. 00
Removal
– Remove the torsion strut brace at the rear of the engine

compartment.⇒ Body; Rep. Gr. 50
– Disconnect the harness connection -1-.
– Remove the three fixings -2- (4 Nm) and detach the pump
-3- from the carrier bracket -4-.
– Using Hose clip pliers -ASE45149200000-, release the two
"Springband" clamps and detach pump from each hose.
Note
Position a suitable container below to catch any escaping fluids.
Installation
lowing.
– Do not operate the HVAC pump (i.e. switch on the heating
system) until the coolant system has been filled and all air
removed from the circuit. Refer to "Engine cooling system -
To fill". ⇒ Power unit; Rep. Gr. 19
Caution
Operating the pump without coolant will cause damage be‐

yond repair.
– Check and top up the coolant level as required.⇒ Power unit;

Rep. Gr. 19
– Upon starting the engine, check for any leaks.

9999 ➤, 2021 ➤, 2020 ➤
1.6 Heater hoses - To remove and fit

General Information
WARNING
This procedure involves the draining of the coolant, please

ensure vehicle has sufficiently cooled before commencing
procedure.

♦ Remote hose clip pliers -Such as VAS 6340-

Unless otherwise shown, standard torque values apply. ⇒ Heat‐
Single use items
Removal
– Press the catch in -arrowed- and remove expansion tank

pressure cap to release the pressure in the coolant system.

9999 ➤, 2021 ➤, 2020 ➤
WARNING
When removing the pressure cap hot steam may escape -

risk of scalding.
♦ The cooling system is under pressure when hot.
♦ To allow pressure to dissipate please cover the filler cap
with a cloth upon careful removal.
– Drain the coolant. Refer to "Cooling system — to drain and

fill".⇒ Power unit; Rep. Gr. 19
– Remove the right hand side front wheel arch liner. Refer to
"Front wheelarch liners — to remove and fit".⇒ Body; Rep.
Gr. 66
– Remove the torsion strut. Refer to "Torsion strut — to re‐
move and fit".⇒ Body; Rep. Gr. 50
– Using Remote hose clip pliers -Such as VAS 6340- remove
the clamps -arrowed- from the HVAC feed and return hoses
and disconnect.
Note
This image is for illustration purposes only. DO NOT fit clamps

to the hoses.
– Using Remote hose clip pliers -Such as VAS 6340- discon‐

nect the two clamps -1- and remove the hoses.

9999 ➤, 2021 ➤, 2020 ➤
– From inside the right hand front wheel arch, using Remote
hose clip pliers -Such as VAS 6340- disconnect the two
clamps -2- and remove hoses from the pipes.
– To remove the hose assembly from the vehicle, first discon‐

nect the hose unions from the sealing bung -1- once clear
disconnect the sealing bung between the wheelarch and ple‐
num chamber and remove the entire hose assembly.
Note
The sealing bung for the wheelarch remains on the pipework.

9999 ➤, 2021 ➤, 2020 ➤
Installation
– Installation is the reverse of removal, noting the following.
– Ensure the sealing bungs sit correctly.
– Renew any damaged hose clips.
– Fill the coolant system.
1.7 Condenser - To remove and fit

General Information
The air conditioning condenser is accessible from the front of
the car following removal of the radiator grille and bumper.
WARNING
Ensure the engine is sufficiently cooled before commencing

work.
WARNING
Air conditioning gas is harmful to the environment, please

conform to current legislation when working on the air condi‐
tioning system and dealing with air conditioning gas.
♦ Do NOT attempt to recover air conditioning gas with a
machine that doesn't meet legal requirements.
♦ Only suitably qualified personnel are permitted to work
on the air conditioning system.

♦ Air conditioning recovery machine that meets all legal re‐
quirements.
Unless otherwise shown, standard torque values apply. ⇒ Body;
Rep. Gr. 00
Single use items
Removal
– Position the car on a ramp and set into "jack" mode. Refer to
"Raising and supporting car". ⇒ Maintenance; Booklet 404
– Evacuate the air conditioning system. Refer to "Refrigeration
system — To charge and discharge". ⇒ Heating, ventilation,
air conditioning system; Rep. Gr. 87
– Remove the radiator shell. Refer to "Radiator shell - to re‐
move and refit". ⇒ Body; Rep. Gr. 66
– Remove the front bumper. Refer to "Front bumper - to re‐
Additional steps for W12 only
– Remove the automatic transmission cooler. Refer to "Auto‐
matic transmission fluid cooler - to remove and fit". ⇒ Power
transmission; Rep. Gr. 38

9999 ➤, 2021 ➤, 2020 ➤
Continuation
– Remove the fixing -arrowed- that retains the high and low
pressure air conditioning pipes into the lower right of the
condenser and DISCARD the O-rings.
Note
♦ Irrespective of the work being carried out ensure that the air
conditioner pipe connections are blanked off. Failure to do
so will let moisture into the system and a new receiver dryer
will be required.
♦ If the air conditioning condenser is NOT being replaced,
suitably blank the empty connections in the unit to prevent
moisture entering the system.
– Disconnect the harness connector for the Air conditioning

pressure sensor - F129-.
WARNING
♦ Refrigerant hoses are made from a flexible outer hose

and a more rigid inner liner. Excessive bending of a
hose can cause the liner to be permanently deformed
resulting in hose failure and refrigerant loss, or restricted
refrigerant flow and reduced cooling efficiency, without
showing any visible signs of damage.
♦ Take care not to over bend hoses during disconnection,
removal or storage.
– Press together the two clips to release the condenser, then

tilt condenser forward slightly.

9999 ➤, 2021 ➤, 2020 ➤
– Lift the condenser upwards to release it from the bottom

fixing points and remove from the car.
Installation
lowing.
– RENEW both O-rings for the air conditioning high and low
pressure pipes.
– Refill the air conditioning system to correct specification. Re‐
fer to "Refrigeration system — To charge and discharge".
⇒ Heating, ventilation, air conditioning system; Rep. Gr. 87
1.8 Air conditioning compressor - To re‐

move and fit
General Information
To remove the air conditioning compressor -V454- the front end
module will need removing.
♦ Air conditioning charge and discharge equipment
♦ Vehicle tester

Unless otherwise shown, standard torque values apply. ⇒ /BAS/
Graphics/Heating, ventilation, air conditioning system; Rep.
Gr. 00

9999 ➤, 2021 ➤, 2020 ➤
Single use items

WARNING

etc.
Always wear suitable eye protection.
Caution
• The compressor oil in this vehicle must under no circum‐

stances be mixed with anything other than the specified
oil, or system failure will occur. For the specified com‐
pressor oil, refer to the consumables table.
• Suitably blank all disconnected electrical connectors,
electrical connections and pipe work to prevent the in‐
gress of dirt and moisture.
Removal
– Discharge the air conditioning system. ⇒ Heating, ventila‐
tion, air conditioning system; Rep. Gr. 87
Note
Change the receiver drier if the air conditioning compressor

has failed.⇒ Heating, ventilation, air conditioning system; Rep.
Gr. 87
– Remove the front end module.⇒ Body; Rep. Gr. 50

– Remove the accessory drive belt.⇒ Power unit; Rep. Gr. 13
– Remove the air conditioning drive belt⇒ Power unit; Rep.
Gr. 13
Caution
• Air conditioning hoses are made from a flexible outer

hose and a more rigid inner liner. Excessive bending of
a air conditioning hose can cause the inner liner to be
permanently deformed resulting in hose failure, loss of
air conditioning gas, restricted flow and reduced cooling
efficiency without showing any visible signs of damage.
• Care must be taken not to over bend air conditioning
hoses during disconnection, removal or storage.
– Disconnect the electrical connection -arrow- for the air condi‐

tioning compressor.

9999 ➤, 2021 ➤, 2020 ➤
– Remove the three fixings - arrows- (8 Nm) securing the

waste gate solenoid mounting bracket -1- to the turbo charg‐
er unit and reposition to allow increased access.
– Disconnect the electrical connectors from the waste gate

solenoid -V281-, the oil level sensor -G266-, the turbocharg‐
er recirculation valve -N547- and the turbocharger speed
sensor -G689--arrows-.
– Reposition the harness away from the air-conditioning com‐

pressor.
– Release the turbocharger induction hose clamps -arrow- (5.5
Nm) and detach the hose.

9999 ➤, 2021 ➤, 2020 ➤
– Remove the four fixings -arrows- and detach the main oil
feed pipe -1-. Refer to "Main oil feed pipe - To remove and
fit".⇒ Power unit; Rep. Gr. 17
– Remove the two forward fixings -arrows- (25 Nm) securing

the compressor to the crankcase.
– Remove the rear fixing -arrow- (25 Nm) securing the com‐
pressor to the crankcase.

9999 ➤, 2021 ➤, 2020 ➤
– Manoeuvre the compressor forward to detach from the en‐

gine.
– Remove the screws (8 Nm) securing the low and high pres‐
sure pipes to the compressor, then remove and DISCARD
the sealing rings -arrows-.
Installation
Installation is the reverse of removal procedure.
– ALWAYS fit NEW sealing rings -arrows- to the low and high
pressure pipes before securing to the compressor.
Note
Lubricate all O-rings -arrows- with clean air conditioning oil to

prevent damage and aid fitment.
Caution
• If fitting a NEW air conditioning compressor, the "Com‐

pressor run-in/AC performance basic setting" MUST be
run via Guided Functions/Basic Settings in the Ve‐
hicle tester.
• A new air conditioning compressor is pre-filled with
the correct quantity of oil for the complete system.
Therefore, the system must be flushed of any retain‐
ing oil. Failure to do this will result in component dam‐
age⇒ Heating, ventilation, air conditioning system; Rep.
Gr. 00
• If the original compressor is to be refitted, flushing of the
system is not required.
Note
NEVER run the engine when the system is discharged. The air
conditioning gas in the system provides a means of distributing
the lubricating oil.

9999 ➤, 2021 ➤, 2020 ➤
2 HVAC engine bay components
2.1 Condenser - To remove and fit

General Information
The air conditioning condenser is accessible from the front of
the car following removal of the radiator grille and bumper.
Images are for illustration purposes only.
WARNING
Ensure the engine is sufficiently cooled before commencing

work.
WARNING
Air conditioning gas is harmful to the environment, please

conform to current legislation when working on the air condi‐
tioning system and dealing with air conditioning gas.
♦ Do NOT attempt to recover air conditioning gas with a
machine that doesn't meet legal requirements.
♦ Only suitably qualified personnel are permitted to work
on the air conditioning system.

♦ Air conditioning recovery machine that meets all legal re‐
quirements.
Rep. Gr. 00
Single use items
Removal
– Position the car on a ramp and set into "jack" mode. Refer to
"Raising and supporting car". ⇒ Maintenance; Booklet 404
– Evacuate the air conditioning system. Refer to "Refrigeration
system — To charge and discharge". ⇒ Heating, ventilation,
– Remove the front bumper. Refer to "Front bumper - to re‐
– Remove the radiator matrix grill. Refer to "Radiator shell and
grille - to remove and refit". ⇒ Body; Rep. Gr. 66
– Remove the fixing -arrowed- that retains the high and low
pressure air conditioning pipes into the lower right of the
condenser and DISCARD the O-rings.

9999 ➤, 2021 ➤, 2020 ➤
Note
♦ Irrespective of the work being carried out ensure that the air
conditioner pipe connections are blanked off. Failure to do
so will let moisture into the system and a new receiver dryer
will be required.
♦ If the air conditioning condenser is NOT being replaced,
suitably blank the empty connections in the unit to prevent
moisture entering the system.
– Disconnect the harness connector for the Air conditioning

pressure sensor - F129-.
WARNING
♦ Refrigerant hoses are made from a flexible outer hose

and a more rigid inner liner. Excessive bending of a
hose can cause the liner to be permanently deformed
resulting in hose failure and refrigerant loss, or restricted
refrigerant flow and reduced cooling efficiency, without
showing any visible signs of damage.
♦ Take care not to over bend hoses during disconnection,
removal or storage.
– Press together the two clips to release the condenser, then

tilt condenser forward slightly.

9999 ➤, 2021 ➤, 2020 ➤
Image for illustration purposes only
Note
Image shown with bumper beam removed for clarity purposes

only!
– Lift the condenser upwards to release it from the bottom

fixing points and remove from the car.
Installation
lowing.
– RENEW both O-rings for the air conditioning high and low
pressure pipes.
– Refill the air conditioning system to correct specification. Re‐
fer to "Refrigeration system — To charge and discharge".
⇒ Heating, ventilation, air conditioning system; Rep. Gr. 87
2.2 Heater hoses - To remove and fit

General Information
WARNING
This procedure involves the draining of the coolant: please

procedure.

9999 ➤, 2021 ➤, 2020 ➤

Single use items
Removal

WARNING

risk of scalding.
– Drain the coolant. Refer to "Cooling system — to drain and

fill".⇒ Power unit; Rep. Gr. 19
– Remove the right hand side front wheel arch liner. Refer to
"Front wheelarch liners — to remove and fit". ⇒ Body; Rep.
Gr. 66
– Remove the torsion strut. Refer to "Torsion strut — to re‐
move and fit". ⇒ Body; Rep. Gr. 50
– Using Remote hose clip pliers -Such as VAS 6340- remove
the clamps -arrowed- from the HVAC feed and return hoses
and disconnect.

9999 ➤, 2021 ➤, 2020 ➤
Note
This image is for illustration purposes only. DO NOT fit clamps

to the hoses.
– Using Remote hose clip pliers -Such as VAS 6340- discon‐

nect the two clamps -1- and remove the hoses.
– From inside the right hand front wheel arch, using Remote
hose clip pliers -Such as VAS 6340-, disconnect the two
clamps -2- and remove hoses from the pipes.
– To remove the hose assembly from the vehicle, first discon‐

nect the hose unions from the sealing bung -1-, and once

9999 ➤, 2021 ➤, 2020 ➤
clear, disconnect the sealing bung between the wheelarch

and plenum chamber and remove the entire hose assembly.
Note
The sealing bung for the wheelarch remains on the pipework.
Installation
– Installation is the reverse of removal, noting the following:
– Ensure the sealing bungs sit correctly.
– Renew any damaged hose clips.
– Fill the coolant system.
2.3 Refrigerant oil - Special instructions

The compressor and other components in the refrigeration sys‐
tem are lubricated by a special refrigerant oil.
Refrigerant oil is hygroscopic and will absorb moisture, creating
an acid. The moisture and hydrochloric acid will emulsify with
the compressor oil to form a sludge. This reduces oil and refrig‐
erant flow, causing damage to the system.
Desiccant in the accumulator assembly is designed to remove
traces of such moisture. When checking and servicing the re‐
frigeration system, it is most important to take every possible
precaution to minimize the introduction of moisture. Fit plugs
or caps to all disconnected lines, removed components and
refrigerant oil containers.

9999 ➤, 2021 ➤, 2020 ➤
Caution
For 17 model year vehicles onwards the refrigerant has

changed from R–134a to R-1234yf. As a result the refrigerant
oil has changed from ND-8 to ND-12. Ensure the correct
refrigerant oil is used dependant on the model year of the
car, failure to do so could cause irreparable damage to the
air conditioning system.
ALWAYS check the information plate fixed to the inside of
the bonnet for the correct specification of refrigerant oil in the
vehicle.
Caution
♦ Do not start the engine until all refrigerant lines are con‐
nected. A disconnected hose could cause a significant
loss of oil which may result in the compressor being
damaged beyond repair.
♦ Whenever possible do not run the engine when the sys‐
tem is discharged. Refrigerant in the system provides a
means of distributing the lubricating oil.
Refrigerant oil removed during system evacuation or contained

in a removed component, cannot be reused. Add new oil ac‐
cording to the instructions below.
Caution
♦ Because of its chemical properties, refrigerant oil must

not be disposed of with engine or gearbox oils.
♦ Dispose of any collected oils in accordance with local
environmental regulations.
Caution
When checking and servicing the refrigeration system, it is

most important to take every possible precaution to minimise
the introduction of moisture. Fit plugs or caps to all discon‐
nected lines, removed components and refrigerant oil con‐
tainers.
Do NOT start the engine until all refrigerant lines are connec‐
ted. A disconnected hose could cause a significant loss of oil
which may result in the compressor being destroyed.
Do NOT run the engine when the system is discharged. Re‐
frigerant in the system provides a means of circulating the
lubricating oil.
Refrigerant oil removed during system evacuation or con‐
tained in a removed component, cannot be reused. Add new
oil according to the instructions below.

9999 ➤, 2021 ➤, 2020 ➤
Note

tion.
System capacities
R134A
♦ Refrigerant type: R-134a (Refer to "ETKA" (Electronic Parts
Catalogue)
♦ Lubricating oil: "ND-OIL8" (Refer to "ETKA" (Electronic Parts
Catalogue)
R1234YF
♦ Refrigerant type: R1234YF (Refer to "ETKA" (Electronic
Parts Catalogue)
♦ Lubricating oil: "ND-OIL12" (Refer to "ETKA" (Electronic
Parts Catalogue)
Adding refrigerant oil

(only the PAG oil is shown) -arrow- fixed on the underside of
the bonnet.

9999 ➤, 2021 ➤, 2020 ➤
– A new compressor is filled with the correct quantity of oil

(ND8 120 ± 10ccs/ ND12 120 ± 10ccs) for the entire system.
Therefore the remaining oil needs to be removed by flushing
the system.
– If the original compressor is being refitted, add the percent‐
age of system oil as quoted below via the service station.
HVAC system refrigerant oil capacities
Compressor Approximately 20% of total system ca‐
pacity
Condenser Approximately 30% of total system ca‐
pacity
Various pipes/hoses Approximately 10% of total system ca‐
pacity
Evaporator (front) Approximately 20% of total system ca‐
pacity
Evaporator (rear) Approximately 10% of total system ca‐
pacity
Internal heat ex‐ Approximately 10% of total system ca‐
changer (IHX) pacity
– When replacing other components add the percentage of
system oil quoted above via the service station.
Note
Any oil removed during evacuation of the system should be

added to the total quantity of new oil being added. NEVER
reuse old refrigerant oil.
2.4 Refrigeration system - Safety and gen‐

eral information
General information
tion.
♦ Vehicle tester

9999 ➤, 2021 ➤, 2020 ➤
WARNING
Before working on the refrigeration system, read and under‐

stand the following. Adhering to the advice will help to pre‐
vent personal injury and environmental damage.
Specifications for the refrigeration system are shown on an in‐

formation plate -arrow- fixed on the underside of the bonnet.

Servicing and repair
– The refrigeration system fitted to the vehicle is a closed
system. When operating correctly it requires little, (if any)
maintenance apart from the periodic inspection and com‐
ponent replacement at intervals specified in the "Service
Schedules".⇒ Power unit; Rep. Gr. 00
– If the system has to be serviced or repaired then it is most
important to maintain strict cleanliness precautions to pre‐
vent contamination of the refrigerant.
Note
Sealing rings must be changed every time the system connec‐

tions are opened.
– Observe the following precautions in addition to normal

workshop safety practices when working on refrigeration
systems.
Refrigerant hoses
Refrigerant hoses are made from a flexible outer hose and a
more rigid inner liner. Excessive bending of a hose can cause
the liner to be permanently deformed resulting in hose failure
and refrigerant loss, or restricted refrigerant flow and reduced
cooling efficiency, without showing any visible signs of damage.
– Take care not to over bend hoses during removal or storage.
Protective clothing
– Always wear the correct protective gloves and goggles when
working on refrigeration systems.
– Take care to cover all exposed skin.
Cleanliness
– Whenever working on a refrigeration system, take all the
necessary precautions to ensure that no dirt, contaminants

9999 ➤, 2021 ➤, 2020 ➤
or air enter the system and to prevent refrigerant oil from

leaking.
Note
Ensure all refrigerant hoses and openings are suitably capped

following any disconnection.
– Make sure all the hoses are correctly attached to their stow‐
age points on the service station when not in use.
– Remove any accumulation of oil, dirt, etc., from around the
hose and pipes, particularly those which may be disconnec‐
ted during the refrigeration system service procedures.
– Make sure that all tools, equipment and containers used
during any service or repair procedures are clean and dry.
– Do not drive the vehicle at any time without the pollen filters.
Water or debris ingress into the heating and electrical sys‐
tem will cause severe damage. In the event of service work
to the vehicle, limit the risk of ingress by sealing the HVAC
unit air inlet.
Emergency First Aid
– If refrigerant comes into contact with the skin or eyes, med‐
ical attention should be sought immediately, during which
time emergency first aid should be administered to reduce
the effect of the contact.
♦ Bathe the affected area with clean cold water to flush away
any refrigerant, after which a weak solution of Boric Acid
should be used to wash away the mineral oil.
♦ Do not aggravate the injury by rubbing it.
♦ Do not apply any form of localised heat or hot dressings.
Exhaust gases
Exhaust gases contain carbon monoxide (CO), which is colour‐
less, odourless and very poisonous.
– In a workshop, or any other confined area, operating the
air conditioning system increases the danger of these gases
entering the vehicle. Ideally, engines should be run in the
open where the exhaust gases can discharge into the at‐
mosphere. However, when running engines within enclosed
working areas, always ensure that the exhaust gases are
safely removed.
– Whilst direct exhaust gas ventilation is available in some
workshop areas, it is inevitable that extraction hoses will
have to be used in certain circumstances, particularly if the
vehicle is on a ramp. In these instances, exhaust extraction
equipment MUST be used.
Refrigerant
Refrigerant R1234YF
In certain market regions, vehicles produced from 17 mod‐
el year onwards are equipped with the refrigerant R1234YF,
which, in addition to its global warming potential when released
to the atmosphere, also contains a flammable component and
strict adherence to its handling procedures should be made in
accordance with the terms of accreditation to the appropriate
national body responsible for the licensing of refrigerant gas
handling in your region.
Consequent to this flammable property, it is a requirement that
there are no serviceable refrigerant joints permitted within the

9999 ➤, 2021 ➤, 2020 ➤
passenger compartment. For example, the joint between the

evaporator and the thermal expansion valve.
R1234YF must be used with its own specific refrigerant oil as
per the capacities and specifications table and both the refriger‐
ant and its oil are not compatible with R134a and its oil and
avoidance of cross contamination is therefore essential.
A new and unique style of refrigerant service port is employed
for R1234yf and so R134a recovery equipment can not be used
for R1234yf.
For R1234YF equipped vehicles, the refrigerant handling equip‐
ment must conform to the specification described in the Bentley
workshop equipment list.
Refrigerant R134A
Refrigerant R134a by itself and when handled correctly, is rel‐
atively safe. However when it comes into contact with other
influences, it may react in potentially dangerous ways, which
could result in injuries.
– It is most important therefore, to observe all the precautions
stated in the appropriate service literature when handling
refrigerant or carrying out service operations on a system
containing refrigerant.
Handling and transporting refrigerant
– The following safety precautions and procedures should be
observed and adhered to when handling and transporting
refrigerant.
♦ Always wear safety glasses and protective clothing when
handling refrigerant or working on systems containing refrig‐
erant.
♦ Always ensure that suitable first aid equipment is close at
hand.
♦ Ensure that caps are fitted to bottles of refrigerant that are
not in use and that the time a bottle is opened during service
is kept to a minimum.
♦ Store refrigerant containers upright and secure away from
sunlight.
♦ When transporting refrigerant, containers should be upright,
secure, and away from sunlight.
♦ Do not transport refrigerant containers in the passenger
compartment of vehicles, always carry them in the luggage
compartment.
♦ Do not overfill refrigerant containers.
♦ Do not subject bottles of refrigerant to any form of excessive
heat, for example by placing on stoves or radiators or using
a blow lamp.
♦ Do not discharge refrigerant to the atmosphere. Such action
contravenes environmental regulations. Always comply with
all relevant regulations.
♦ Discharging refrigerant close to a naked flame can produce
a toxic gas.
♦ Refrigerant R1234YF is flammable and appropriate precau‐
tions should be taken with respect to sources of ignition.
♦ Refrigerant R134a is heavier than air. It will displace air in
confined places and could result in suffocation.
♦ Do not weld, solder or braze any part of the refrigeration
system.

9999 ➤, 2021 ➤, 2020 ➤
♦ It is permissible to warm a bottle of refrigerant during the

charging process by immersing it in warm water which does
not exceed 51 degrees Centigrade (120 degrees Fahren‐
heit).
♦ Do not leave a tank of refrigerant, which has hoses connec‐
ted to its outlet valves and the outlet valves open, unsuper‐
vised.
Air and moisture contamination
The presence of air and moisture in the refrigeration system has
a significant effect on its performance. Whenever a refrigeration
system has been discharged and opened to the atmosphere,
the components and pipes will be exposed to the ambient air
and moisture contained in it.
– All air and moisture must be removed before the system is
refilled with a new charge of refrigerant.
Air in the system can cause:
♦ High compressor discharge pressures and temperatures.
♦ Loss of system performance.
♦ Oxidation of the compressor oil into gum and varnish.
Moisture in the system can cause:
♦ 'Freeze-up' in the refrigeration system. Droplets of moisture
the evaporator matrix inlet, and cause compressor damage.
Compressor oil emulsification
The compressor oil is hygroscopic and is affected by moisture,
creating an acid. The moisture and hydrochloric acid will emulsi‐
fy with the compressor oil to form a sludge. This reduces the
refrigerant and oil flow causing damage to the system.
The desiccant in the modulator assembly is designed to remove
traces of such moisture. When checking and servicing a refrig‐
eration system, it is most important to take every possible pre‐
caution to minimize the introduction of moisture.
– In particular, the following measures should be taken to
maintain the chemical stability of the refrigerant:
♦ Replace the accumulator if the system has been open for
longer than 30 minutes.
♦ Replace the sealing rings every time the system connections
are opened.
♦ Ensure that all connections are properly sealed following
disconnection.
♦ Ensure that the compressor oil is correctly recharged, after
any loss during discharging of the refrigerant.
Refrigerant cross contamination
To ensure there is no risk of cross contamination, only charge
the system with the correct refrigerant as stated on the vehicle
specification plate, located on the bonnet.
Equipment used for the evacuating and charging of the HVAC
refrigerant must be cleaned before use to prevent any contam‐
ination between refrigerants. Refrigerant oils must never be
mixed.
Tracer additives
Tracer additives are placed into refrigeration systems to detect
leaks. These tracers become visible under ultraviolet light or are
visible to the naked eye if certain dye types are used.

9999 ➤, 2021 ➤, 2020 ➤
Caution
Bentley Motors Limited would like to stress that tracer addi‐

tives have not been approved for use in our refrigeration
systems. Tracer additives must not be used under any cir‐
cumstances, failure to comply will invalidate warranty on all
refrigeration system components.
Training
using reclamation equipment for discharging and charging the
system, must be appropriately trained and in many countries,
'certificated' to conduct such operations.
– Make sure that you comply with all legislation before working
on the system.
Discharging and charging the system
WARNING

using a certified service station.
– Do not flush systems or components with refrigerant.

– Do not spray the refrigerant on to the components to cool
them during fault diagnosis procedures.
– Recovered refrigerant should not be disposed of other than
through an approved recycling agent or through a licensed
waste disposal contractor in accordance with relevant statu‐
tory requirements.
System capacity
When the service station is connected, its hoses, valves and
gauges become part of the refrigeration system, technically in‐
creasing the capacity of the system through which the refriger‐
ant flows.
Since the capacity has a significant effect on the system's per‐
formance, it is most important that the increase in capacity
caused by the connection of the service station is minimized.
– Hoses used with the service station should be the minimum
length possible, yet provide suitable access to the refrigera‐
tion system service points.
Accident damage
– The following guidelines should be observed if the vehicle
has been involved in an accident which may have damaged
the refrigeration system.
♦ If the vehicle is to be driven, the refrigeration compressor
should be set to minimum output. This can be achieved by
disconnecting the electrical connector from the compressor
regulating valve.
♦ Inspect all the system components, hoses and pipes to as‐
certain the extent of the damage before returning the vehicle
to the owner.
System diagnosis
– System diagnosis should be carried out using the Vehicle
tester. Follow the "Diagnostic system - Guided fault find‐

9999 ➤, 2021 ➤, 2020 ➤
ing/Component replacement" or "Guided functions/Compo‐

nent replacement" as applicable. ⇒ Power unit; Rep. Gr. 00
2.5 Dessicant bag - To remove and fit

General Information
A desiccant bag is fitted into the receiver dryer (modulator) on
the left hand side of the air conditioning condenser. It is a single
use item and should be replaced every time the air conditioning
system is exposed.
♦ None
Single use items
Removal
– Discharge the refrigeration system. Refer to "Refrigeration

system - To discharge and charge".⇒ Heating, ventilation, air
– Remove the front bumper. Refer to "Front bumper — to
– Remove the receiver dyer end cap -1-.
– Withdraw the end cap and receiver dryer -2- downwards
-arrowed-.

9999 ➤, 2021 ➤, 2020 ➤
Note
Graphic shown for illustration purposes only.
– DISCARD the receiver dryer and end cap.

Installation
lowing.
– Fit a NEW desiccant bag. Ensure the desiccant bag does
not twist or bend as it is inserted into the receiver dryer tube.
– Fit a NEW receiver dryer cap.
– Ensure the cap on top of the receiver dryer tube is tightened
sufficiently.
– Charge the refrigeration system. ⇒ Heating, ventilation, air
2.6 Coolant circulation pump (V488) - To

remove and fit
General Information
The Coolant circulation pump -V488- is fitted on top of the auto‐
matic transmission casing but can be replaced in position.
♦ Hose clip pliers -ASE45149200000-

Unless otherwise shown standard torque values apply.⇒ Heat‐

9999 ➤, 2021 ➤, 2020 ➤
WARNING

etc.
♦ Always protect the skin with impervious gloves.
♦ Always wear suitable eye protection.
Caution
Suitably blank all disconnected electrical connectors, electri‐

cal connections and pipe work to prevent the ingress of dirt
and moisture.
Note
Dispose of any collected oils, fuel or fluids in accordance with

local environmental regulations.⇒ Heating, ventilation, air condi‐
tioning system; Rep. Gr. 00
Removal
– Remove the torsion strut brace at the rear of the engine

compartment.⇒ Body; Rep. Gr. 50
– Disconnect the harness connection -1-.
– Remove the three fixings -2- (4 Nm) and detach the pump
-3- from the carrier bracket -4-.
– Using Hose clip pliers -ASE45149200000-, release the two
"Springband" clamps and detach pump from each hose.
Note
Position a suitable container below to catch any escaping fluids.
Installation
lowing.

9999 ➤, 2021 ➤, 2020 ➤
– Do not operate the HVAC pump (i.e. switch on the heating

system) until the coolant system has been filled and all air
removed from the circuit. Refer to "Engine cooling system -
To fill". ⇒ Power unit; Rep. Gr. 19
Caution
Operating the pump without coolant will cause damage be‐

yond repair.
– Check and top up the coolant level as required.⇒ Power unit;

Rep. Gr. 19
– Upon starting the engine, check for any leaks.

9999 ➤, 2021 ➤, 2020 ➤
3 HVAC unit
3.1 HVAC motors - To remove and fit

General Information
The HVAC motors on this vehicle are equipped with an elec‐
tronic feature which enables a new motor to learn its position
at the heater and air conditioning unit during basic setting; on‐
ly then can it be activated by the onboard supply control unit
-J519-.
Overview
Actuators located on front HVAC unit
Right-hand side actuators and sensors
1- Right temperature flap control motor -V159-

2- Right centre vent control motor -V111-
3- Right footwell temperature control motor -V412-
4- Right side vent control motor -V300-
5- Right footwell vent temperature sender -G262-
6- Right footwell flap control motor -V109-
7- Rear air quantity control motor -V443-
All motors on the RHS can be removed without removing the
HVAC or dashboard assembly.
On LHD vehicles, the glovebox and front passenger’s footwell
distribution duct must be removed to access -1- or -2-.
– Refer to "Glove box - To remove and fit"⇒ Body; Rep. Gr. 68
and "Front compartment ducting - To remove and fit"⇒ Heat‐
ing, ventilation, air conditioning system; Rep. Gr. 87, before
following the "Removal" procedure below.
3. HVAC unit 43
9999 ➤, 2021 ➤, 2020 ➤
Left side actuators and sensors
1- Defroster flap control motor -V107-

2- Left centre vent control motor -V110-
3- Left temperature flap control motor -V158-
4- Left side vent control motor -V299-
5- Left footwell flap control motor -V108-
6- Rear temperature flap control motor -V137-
7- Left footwell temperature control motor -V411-
8- Left footwell vent temperature sender -G261-
On LHD vehicles, motors -1-, -2-, -3-, and -4- cannot be re‐
moved without moving the Driver’s facia duct (inner), -3, below-
to enable access.
To move the inner duct:

– Remove the trim panel on the underside of the steering col‐
umn. Refer to "Lower dashboard panel (drivers side) — To
remove and fit". ⇒ Body; Rep. Gr. 70
– Remove the driver facia panel. Refer to "Dashboard facia
panels - To remove and fit". ⇒ Body; Rep. Gr. 70
– Disconnect the electrical connector to the sensor -arrowed-.

9999 ➤, 2021 ➤, 2020 ➤
– Remove the fixing -arrowed- (3.5 Nm), securing the duct to

the dashboard.
– Slide the outer duct -1- off the inner duct -2-, and remove
downwards into the driver’s footwell.
Note
Dash front removed for illustration purposes only.
– Slide the inner duct -1- off the front HVAC unit -2- to gain
access to motor -3-.
3. HVAC unit 45
9999 ➤, 2021 ➤, 2020 ➤
All other motors cannot be removed without removing the Driv‐

er’s footwell distribution duct. Refer to "Front compartment duct‐
ing - To remove and fit". ⇒ Heating, ventilation, air conditioning
system; Rep. Gr. 87
Bottom actuators
1- Fresh air flap control motor -V438-

2- Air recirculation flap control motor -V113-
The glovebox and front passenger’s footwell distribution duct
must be removed to access -1- or -2-.
– Refer to "Glove box - To remove and fit"⇒ Body; Rep. Gr. 68
and "Front compartment ducting - To remove and fit"⇒ Heat‐
ing, ventilation, air conditioning system; Rep. Gr. 87, before
following the "Removal" procedure below.
Actuators located on rear HVAC unit
Left-hand side actuators
1- Rear left temperature flap control motor -V313-

2- Rear left chest vent control motor -V315-

9999 ➤, 2021 ➤, 2020 ➤
3- Left B-pillar and footwell shut-off flap control motor -V212-

The front centre console must be removed before any actuators
can be removed. Refer to "Front centre console - To remove
and fit". ⇒ Body; Rep. Gr. 68
Right-hand side actuators
1- Rear right temperature flap control motor -V314-

2- Rear right chest vent control motor -V316-
3- Right B-pillar and footwell shut-off flap control motor -
V211-
Top actuators
1- Rear air recirculation flap control motor -V421-

Removal
The motors fitted to the HVAC units are almost identical. The
orientation of the motor and the number of fixings can differ.
Caution
♦ If more than one motor is to be removed at a time, mark

the electrical connector, motor, and motor location to
ensure correct re-fitment.
– Switch off the ignition.
3. HVAC unit 47
9999 ➤, 2021 ➤, 2020 ➤
– Remove the fixings -A- (1 Nm).
Note
Some motors may only have two fixings.
– Remove the motor -B- from the shaft -D- of the flap.
Caution
♦ Risk of damage to electronics of motor if actuator socket

is turned.
♦ The actuator socket for the motor has no stop. It rotates
permanently if the motor is activated. A motor should
therefore not be activated after it has been detached.
♦ Only turn actuator socket for motor with wiring harness
connected.
♦ Carefully turn the actuator socket for motor slowly, and
by hand.
– Disconnect the electrical connector -C-.

Installation
lowing:
– Check the shaft -A- and actuator socket -B- are properly
aligned before attempting to refit the motor -C-.

9999 ➤, 2021 ➤, 2020 ➤
– Ensure that the wiring harness is routed so that it does not

obstruct any moving components.
– Connect the Vehicle tester and perform the corresponding
adaptions.
– In Guided functions:
– 08 - Air conditioning system control unit - J301
– 08 - Functions
– 0008 - Basic settings (Rep.Gr. 87)
– 4. None
– 1. Heater and air conditioning unit - VX1 (Front)
– Follow the on screen prompts.
3.2 Fresh air blower assembly - To remove

and fit
General Information
The fresh air blower assembly -V2- is located inside the Air
intake Box of the HVAC unit on the passenger side of the
vehicle.Access can be gained with the glove box assembly re‐
moved .The Fresh air blower control unit (J126) and Fresh air
blower (V2) are supplied as a complete component and cannot
be dismantled.
Note
Image shown represents a LHD vehicle procedure for a RHD

vehicle is symmetrically opposite. unless otherwise stated.Re‐
placement control units require additional programming via the
vehicle Tester.Refer to installation instructions.
3. HVAC unit 49
9999 ➤, 2021 ➤, 2020 ➤
♦ Vehicle Tester

Removal
– Move the front passenger seat to the rearmost position.
Switch off the ignition.
– Remove the glove box assembly⇒ Body; Rep. Gr. 68
– Remove the fixing-arrow- securing the foot well air duct to
the HVAC air intake box. Remove the passenger footwell
duct.
– Disconnect the electrical connector-arrow- for the Fresh air

blower control unit.
– Remove and retain the sound insulation-arrow- for installa‐

tion purposes.

9999 ➤, 2021 ➤, 2020 ➤
Caution
♦ As you withdraw the Fresh air blower assembly ensure

the fresh air blower (V2) does not catch on the air intake
box.
♦ Failure to do will result in damage to the fresh air blower
and its components.
– Remove the fixings-arrows- securing the Fresh air blower

motor to the HVAC intake box.
– Withdraw and remove the Fresh air blower assembly from

the air intake box.
Installation
Installation is the reverse of removal procedure noting the fol‐
lowing. Inspect the air intake box for any contamination and
debris , clean as necessary. Apply new adhesive to the sound
insulation prior to installation.
3. HVAC unit 51
9999 ➤, 2021 ➤, 2020 ➤
Caution
♦ As you install the Fresh air blower motor assembly -2-

ensure the fresh air blower (V2) does not catch on the
air intake box .
♦ Failure to do will result in damage to the fresh air blower
and its components.
Torque tighten all fixings. Connect the Vehicle tester to the

vehicle and perform " Replace control module" To navigate to
the required data on the Vehicle Tester go to
– Open fresh air blower front
– Open identify control unit
– Open Guided functions
– Open replace control module test
– Follow the test plan for Replace control module
3.3 Fresh air intake shroud - To remove

and fit
General Information
This is the procedure for removing the air intake shroud situated
under the plenum chamber cover.
♦ Tool kit for wiper arms -T10369-

Single use items
Removal
– Remove the plenum chamber cover.⇒ Body; Rep. Gr. 55
– Remove the air quality sensor.⇒ Heating, ventilation, air con‐
ditioning system; Rep. Gr. 87
– Remove any debris from the plenum chamber to prevent it
falling into the air intake of the HVAC unit.

9999 ➤, 2021 ➤, 2020 ➤
Note
NOTE: The image shown is for a LHD vehicle. The removal on

a RHD vehicle is the same.
– Remove the four fixings (3.6) Nm securing the air intake

shroud to the firewall. -arrowed.-
Installation
lowing.
Check the condition of the air intake shroud seal for any dam‐
age and replace if necessary.
Ensure the seal for the air intake shroud is seated correctly in
the aperture of the shroud to prevent the ingress of water.
Following installation check that the air intake shroud is seated
correctly against the firewall, reposition if necessary.
Torque tighten all fixings.
3.4 HVAC unit - To remove and fit

General Information
Due to the fragility of the front HVAC unit it must be removed in
conjunction with the dashboard cross member. Refer to "Dash‐
board cross member— to remove and fit".⇒ Body; Rep. Gr. 70
3.5 Rear fresh air blower control unit

(J391) - To remove and fit
General Information
The Rear fresh air blower control unit -J391- is located under‐
neath the rear HVAC unit.
3. HVAC unit 53
9999 ➤, 2021 ➤, 2020 ➤
♦ Vehicle tester

Rep. Gr. 00
Removal
– Remove the rear HVAC unit from the centre console. Refer
to "Rear HVAC unit - to remove and fit".⇒ Heating, ventila‐
– The Rear fresh air blower control unit -J391--arrowed- is
located underneath the removed HVAC unit.
– Disconnect the harness connectors -1-.

9999 ➤, 2021 ➤, 2020 ➤
– Remove the two fixings (1.4 Nm) -2- and remove the Rear
fresh air blower control unit -J391- from the air distribution
housing.
Caution
The heat sink on the control unit may be hot, wear protective
gloves.
Installation
lowing.
– Torque tighten all fixings.
– Connect the Vehicle tester to the car and perform the distri‐
bution flap basic settings via ODIS.
3.6 Rear HVAC unit - To remove and fit

General Information
WARNING

procedure.

3. HVAC unit 55
9999 ➤, 2021 ➤, 2020 ➤
♦ Coolant pipe clamps -VW 3094-

Rep. Gr. 00
Single use items
Removal

WARNING

risk of scalding.
– Discharge the air conditioning system. Refer to "Refrigera‐

tion system — to charge and discharge".⇒ Heating, ventila‐

9999 ➤, 2021 ➤, 2020 ➤
Caution
Fit plugs and caps to all open joints to prevent the ingress
of dirt and moisture. If the system is left open for more than
30 minutes, a new desiccant bag must be fitted before charg‐
ing the system. Refer to "Desiccant bag - To remove and
fit". Replacement of the desiccant bag will also require the
addition of refrigerant oil, refer to "Refrigerant oil - Special
instructions".
Note
Replace the desiccant bag if the system has been open for
– Remove the front centre console support bracket. Refer to

"Front centre console — to remove and fit".⇒ Body; Rep.
Gr. 68
Underneath the vehicle
– Remove the exhaust centre section. Refer to "Underfloor

exhaust — to remove and fit".⇒ Power unit; Rep. Gr. 26
– Remove the propshaft. Refer to "Propellar shaft — to re‐
move and fit".⇒ Power transmission; Rep. Gr. 39
– From underneath the vehicle use the Coolant pipe clamps
-VW 3094-, to clamp the coolant feed and return hoses to
the rear HVAC unit.
Caution
Some coolant may escape disconnected hoses, please allow

this to drain into a suitable container and dispose of accord‐
ing to local environmental guidelines ⇒ Heating, ventilation,
air conditioning system; Rep. Gr. 00.
Suitably mark the coolant hoses before removal, failure to do
so may cause incorrect fitment of the hoses, thus causing
incorrect coolant flow through the heater matrix.
3. HVAC unit 57
9999 ➤, 2021 ➤, 2020 ➤
– Remove the following tunnel heatshields
♦ -5-
♦ -7-
♦ -12-
♦ -14-
– Detach the heatproof matting from the tunnel.
– Remove the fixing -A- that retains the air conditioning lines
into the expansion valve-C-.
– Detach the air conditioning pipes -B- from the expansion

valve.
Note
Seal off open connections in the lines at the connection point

using clean plugs.
– Remove the fixing -B-.

9999 ➤, 2021 ➤, 2020 ➤
– Carefully prise the bracket -D- from the centre tunnel and
DISCARD.
– Disconnect the air conditioning pipes -A- and -C- from the
rear HVAC unit
Continuation
– Disconnect the harness -arrowed- for the temperature sen‐

sors.
♦ Rear left footwell temperature sensor -G309-.
♦ Rear right footwell temperature sensor -G310-
Note
Disregard items -1,2 and 3-.
– Partially lift the front carpet and disconnect the front footwell
temperature sensors.
Caution
Interchanged connectors will cause faulty operation of the

HVAC system.
Suitably mark the harness so it corresponds to the relevant
sensor.
Interchanged connectors are not recognised faults within the
HVAC system.
– Detach the HVAC unit -F- from the mounting points -E- and
the refrigerant line retention stud -B-.
3. HVAC unit 59
9999 ➤, 2021 ➤, 2020 ➤
Note
The HVAC unit is mounted on 3 points, front location not illus‐

trated.
– Manoeuvre the HVAC unit clear of the ducting -D-.
Note
♦ Ensure the sealing rings -H- for the coolant pipes -G- remain
in the chassis.
♦ DISCARD the O-rings for the refrigerant lines -A-.
Installation

lowing.
– RENEW all air condition pipe O-rings.

9999 ➤, 2021 ➤, 2020 ➤
– RENEW all previously discarded items.

– The rear condensation drains are located in the centre of the
transmission tunnel -1-.
– Check the drain hose and mating surfaces on the transmis‐
sion tunnel and HVAC unit are free from debris and any
obstruction.
– Inspect the drains for blockages, clean where necessary.
– Recharge the refrigerant circuit.
Bleeding the rear heater matrix
– Connect the coolant feed hose -B-.
Caution
Do not connect the remaining coolant hose at this point.
– Fill the coolant up to the "MAX" mark on the coolant bottle.

– Screw the Adapter for cooling system tester -VAG 1274/8-
into the coolant bottle and connect the Coolant system tester
-VAG 1274B- as shown.
– Using the Coolant system tester -VAG 1274B- pump the

coolant through until coolant runs out of the return pipe of
the matrix.
3. HVAC unit 61
9999 ➤, 2021 ➤, 2020 ➤
– Re-install the heater matrix return hose and release the

clamp.
– Refill coolant as required.
– Re-install remaining components.
– Run the car to normal operating temperature and then re‐
check the coolant.
3.7 Thermal expansion valve (TXV) - To

remove and fit
General Information
The thermal expansion valve (TXV) is fitted to the evaporator
inlet and outlet pipes,on the inlet of the HVAC unit. The TXV
can be replaced when the HVAC unit is fitted in the car.
Caution
Fit plugs and caps to all open joints to prevent the ingress of
dirt and moisture. If the system is left open, a new desiccant
bag must be fitted before charging the system. Refer to "Des‐
iccant Bag- To remove and fit". Replacement of the desiccant
bag will also require the addition of refrigerant oil, refer to
"Refrigerant oil - Special instructions".
Caution
After making all pipe connections, charge the system then

check for refrigerant leaks. Do this before fitting any of the
HVAC unit grommets or covers.

Note
Replace the Desiccant Bag if the system has been open for

Single use items
Removal
– Remove the plenum chamber cover⇒ Heating, ventilation,
– Discharge the refrigerant system. Refer to "HVAC general
information". ⇒ Heating, ventilation, air conditioning system;
Rep. Gr. 87
– Remove the torsion strut⇒ Body; Rep. Gr. 50

9999 ➤, 2021 ➤, 2020 ➤
– Remove the fixing (9)Nm, securing the low and high pres‐
sure hoses to the expansion valve and withdraw the hoses
-arrow-
– remove the two fixings (6)Nm securing the expansion valve

to the HVAC unit-1-
– Remove the expansion valve from the HVAC unit

Installation
lowing.
– Fit new O- rings to all pipe connections.
– Charge the air conditioning system⇒ Heating, ventilation, air
3.8 Water and condensate drains - To

check
General Information
♦ None
Front condensation drains — to check
– The front condensation drains -arrowed- are located either
side of the transmission tunnel.
3. HVAC unit 63
9999 ➤, 2021 ➤, 2020 ➤
The integrity of the drain hoses should be checked if moisture is

noticed on the front carpets and also after any rectification work
is carried out in the vicinity of them.
obstruction.
Front condensation drains — to remove
– Remove the front carpets. Refer to "Carpets — to remove
and fit"⇒ Body; Rep. Gr. 70
– Disconnect the condensation drains -1- from the base of the
HVAC unit and either side of the transmission tunnel.
Note
Dashboard is removed for illustration purposes only.

9999 ➤, 2021 ➤, 2020 ➤
Installation
lowing.
– Ensure the key way -A- for the water and condensation drain
is installed correctly.
Rear condensation drains — to check

obstruction.
Note
The sealing foams -arrowed- are not visible from the underside
of the vehicle.
3. HVAC unit 65
9999 ➤, 2021 ➤, 2020 ➤
Rear condensation drains — to remove

– The rear condensation drains are part of the rear HVAC unit
and are only replaceable with a new HVAC unit. Refer to
"Rear HVAC unit — to remove and fit"⇒ Heating, ventilation,

9999 ➤, 2021 ➤, 2020 ➤
4 HVAC unit
4.1 HVAC motors - To remove and fit

General Information
The HVAC motors on this vehicle are equipped with an elec‐
tronic feature which enables a new motor to learn its position
at the heater and air conditioning unit during basic setting; on‐
ly then can it be activated by the onboard supply control unit
-J519-.
Unless otherwise shown, standard torque values apply.
Overview
Actuators located on front HVAC unit
Left and right-hand side actuators and sensors
1- Rear temperature control motor -V137.2-

2- Front left temperature control motor -V158.1-
3- Defrost airflow control motor -V107.1-
4- Front left centre vent airflow motor -V110.1-
5- Front left side vent airflow motor -V299.1-
6- Front left foot vent airflow motor -V108.1-
7 - Front recirculation motor -V113.1-
8 - Fresh air intake motor -V438.1-
9 - Front right temperature control motor -V159.1-
10 - Front right foot vent airflow motor -V109.1-
11 - Rear airflow control motor -V443.1-
12 - Front right side vent airflow motor -V300.1-
13 - Front right centre vent airflow motor -V111.1-
On LHD vehicles, motor -3, above- cannot be removed without
moving the Driver’s facia duct (inner), -3, below- to enable ac‐
cess.
4. HVAC unit 67
9999 ➤, 2021 ➤, 2020 ➤
To move the inner duct:

– Remove the driver facia panel. Refer to "Dashboard facia
panels - To remove and fit". ⇒ Body; Rep. Gr. 70
– Disconnect the electrical connector to the sensor -arrowed-.
– Remove the fixing -arrowed- (3.5 Nm), securing the duct to

the dashboard.
– Slide the outer duct -1- off the inner duct -2-, and remove
downwards into the driver’s footwell.

9999 ➤, 2021 ➤, 2020 ➤
Note
Dash front removed for illustration purposes only.
– Slide the inner duct -1- off the front HVAC unit -2- to gain
access to motor -3-.
Motors -1-, -2- and -4- — -6- cannot be removed without remov‐
ing the Driver’s footwell distribution duct. Refer to "Front com‐
partment ducting - To remove and fit". ⇒ Heating, ventilation, air
On LHD vehicles, the glovebox and front passenger’s footwell
distribution duct must be removed to access motors -9- — -13-.
Refer to "Glove box - To remove and fit"⇒ Body; Rep.
Gr. 68and "Front compartment ducting - To remove and
fit"⇒ Heating, ventilation, air conditioning system; Rep. Gr. 87,
before following the "Removal" procedure below.
The glovebox and front passenger’s footwell distribution duct
must be removed to access Motors -7- and -8-. Refer to "Glove
box - To remove and fit". ⇒ Body; Rep. Gr. 68
4. HVAC unit 69
9999 ➤, 2021 ➤, 2020 ➤
Actuators located on rear HVAC unit

Left-hand side actuators
1- Rear left temperature flap control motor -V313-

2- Rear left chest vent control motor -V315-
3- Left B-pillar and footwell shut-off flap control motor -V212-
Right-hand side actuators
1- Rear right temperature flap control motor -V314-

2- Rear right chest vent control motor -V316-
3- Right B-pillar and footwell shut-off flap control motor -
V211-

9999 ➤, 2021 ➤, 2020 ➤
Top actuators
1- Rear air recirculation flap control motor -V421-

Removal
The motors fitted to the HVAC units are almost identical. The
orientation of the motor and the number of fixings can differ.
Caution
♦ If more than one motor is to be removed at a time, mark

the electrical connector, motor, and motor location to
ensure correct re-fitment.

– Remove the fixings -A- (1 Nm).
Note
Some motors may only have two fixings.
– Remove the motor -B- from the shaft -D- of the flap.
4. HVAC unit 71
9999 ➤, 2021 ➤, 2020 ➤
Caution
♦ Risk of damage to electronics of motor if actuator socket

is turned.
♦ The actuator socket for the motor has no stop. It rotates
permanently if the motor is activated. A motor should
therefore not be activated after it has been detached.
♦ Only turn actuator socket for motor with wiring harness
connected.
♦ Carefully turn the actuator socket for motor slowly, and
by hand.
– Disconnect the electrical connector -C-.

Installation
lowing:
– Check the shaft -A- and actuator socket -B- are properly
aligned before attempting to refit the motor -C-.
– Ensure that the wiring harness is routed so that it does not

obstruct any moving components.
– Connect the Vehicle tester and perform the corresponding
adaptions.
– In Guided functions:
– 08 - Air conditioning system control unit - J301
– 08 - Functions
– 0008 - Basic settings (Rep.Gr. 87)
– 4. None
– 1. Heater and air conditioning unit - VX1 (Front)
4.2 HVAC unit - To remove and fit

General Information
Due to the fragility of the front HVAC unit it must be removed in
conjunction with the dashboard cross member. Refer to "Dash‐
board cross member— to remove and fit".⇒ Body; Rep. Gr. 70

9999 ➤, 2021 ➤, 2020 ➤
4.3 Rear HVAC unit - To remove and fit

General Information
WARNING

procedure.

♦ Coolant pipe clamps -VW 3094-

Rep. Gr. 00
Single use items
4. HVAC unit 73
9999 ➤, 2021 ➤, 2020 ➤
Removal

WARNING

risk of scalding.
– Discharge the air conditioning system. Refer to "Refrigera‐

tion system — to charge and discharge".⇒ Heating, ventila‐
Caution
Fit plugs and caps to all open joints to prevent the ingress
of dirt and moisture. If the system is left open for more than
30 minutes, a new desiccant bag must be fitted before charg‐
ing the system. Refer to "Desiccant bag - To remove and
fit". Replacement of the desiccant bag will also require the
addition of refrigerant oil, refer to "Refrigerant oil - Special
instructions".⇒ Heating, ventilation, air conditioning system;
Rep. Gr. 87
Note
Replace the desiccant bag if the system has been open for
– Remove the front centre console support bracket. Refer to

"Front centre console — to remove and fit".⇒ Body; Rep.
Gr. 68

9999 ➤, 2021 ➤, 2020 ➤
Underneath the vehicle
– Remove the exhaust centre section. Refer to "Underfloor

exhaust — to remove and fit".⇒ Power unit; Rep. Gr. 26
– Remove the propshaft. Refer to "Propellar shaft — to re‐
move and fit".⇒ Power transmission; Rep. Gr. 39
– From underneath the vehicle use the Coolant pipe clamps
-VW 3094-, to clamp the coolant feed and return hoses to
the rear HVAC unit.
Caution

ing to local environmental guidelines.
Suitably mark the coolant hoses before removal, failure to do
so may cause incorrect fitment of the hoses, thus causing
incorrect coolant flow through the heater matrix.
– Remove the following tunnel heatshields
4. HVAC unit 75
9999 ➤, 2021 ➤, 2020 ➤
♦ -5-
♦ -7-
♦ -12-
♦ -14-
– Detach the heatproof matting from the tunnel.
– Remove the fixing -A- that retains the air conditioning lines
into the expansion valve-C-.
– Detach the air conditioning pipes -B- from the expansion

valve.
Note
Seal off open connections in the lines at the connection point

using clean plugs.
– Remove the fixing -B-.
– Carefully prise the bracket -D- from the centre tunnel and
DISCARD.
– Disconnect the air conditioning pipes -A- and -C- from the
rear HVAC unit

9999 ➤, 2021 ➤, 2020 ➤
Continuation
– Disconnect the harness -arrowed- for the temperature sen‐

sors.
♦ Rear left footwell temperature sensor -G309-.
♦ Rear right footwell temperature sensor -G310-
Note
Disregard items -1,2 and 3-.
– Partially lift the front carpet and disconnect the front footwell
temperature sensors.
Caution
Interchanged connectors will cause faulty operation of the

HVAC system.
Suitably mark the harness so it corresponds to the relevant
sensor.
Interchanged connectors are not recognised faults within the
HVAC system.
– Detach the HVAC unit -F- from the mounting points -E- and
the refrigerant line retention stud -B-.
4. HVAC unit 77
9999 ➤, 2021 ➤, 2020 ➤
Note
The HVAC unit is mounted on 3 points, front location not illus‐

trated.
– Manoeuvre the HVAC unit clear of the ducting -D-.
Note
♦ Ensure the sealing rings -H- for the coolant pipes -G- remain
in the chassis.
♦ DISCARD the O-rings for the refrigerant lines -A-.
Installation

lowing.
– RENEW all air condition pipe O-rings.
– RENEW all previously discarded items.
obstruction.
– Recharge the refrigerant circuit.

9999 ➤, 2021 ➤, 2020 ➤
Bleeding the rear heater matrix
– Connect the coolant feed hose -B-.
Caution
Do not connect the remaining coolant hose at this point.
– Fill the coolant up to the "MAX" mark on the coolant bottle.

– Screw the Adapter for cooling system tester -VAG 1274/8-
into the coolant bottle and connect the Coolant system tester
-VAG 1274B- as shown.
– Using the Coolant system tester -VAG 1274B- pump the

coolant through until coolant runs out of the return pipe of
the matrix.
– Re-install the heater matrix return hose and release the
clamp.
– Refill coolant as required.
– Re-install remaining components.
– Run the car to normal operating temperature and then re‐
check the coolant.
4. HVAC unit 79
9999 ➤, 2021 ➤, 2020 ➤
4.4 Thermal expansion valve (TXV) - To

remove and fit
General Information
The thermal expansion valve (TXV) is fitted to the evaporator
inlet and outlet pipes on the inlet of the HVAC unit. The thermal
expansion valve can be replaced when the HVAC unit is fitted
in the car.
Caution
Fit plugs and caps to all open joints to prevent the ingress of
dirt and moisture. If the system is left open, a new desiccant
bag must be fitted before charging the system. Refer to "Des‐
iccant Bag- To remove and fit". Replacement of the desiccant
bag will also require the addition of refrigerant oil, refer to
"Refrigerant oil - Special instructions".⇒ Heating, ventilation,

Note
Replace the Desiccant Bag if the system has been open for

Single use items
Removal
– Remove the plenum chamber cover. Refer to "Plenum cover
— to remove and fit"⇒ Body; Rep. Gr. 64
– Discharge the refrigerant system. Refer to "Refrigeration
system — To discharge and charge". ⇒ Heating, ventilation,
– Remove the torsion strut. Refer to "Torsion strut — To re‐
move and fit". ⇒ Body; Rep. Gr. 50
– Remove the fixing -arrowed- (9 Nm), securing the low and
high pressure hoses to the Expansion valve and withdraw
the hoses -1&2-.

9999 ➤, 2021 ➤, 2020 ➤
– DISCARD the "O-rings".

– Remove the two fixings (5.5 Nm) securing the expansion
valve to the HVAC unit-1-
– Remove the expansion valve from the HVAC unit

– DISCARD the "O-rings"
Installation
lowing.
– RENEW all previously discarded "O-rings" .
– Charge the air conditioning system. Refer to "Refrigeration
system — To discharge and charge".
4.5 Water and condensate drains - To

check
General Information
♦ None
Front condensation drains — to check
– The front condensation drains -arrowed- are located either
side of the transmission tunnel.
4. HVAC unit 81
9999 ➤, 2021 ➤, 2020 ➤
The integrity of the drain hoses should be checked if moisture is

noticed on the front carpets and also after any rectification work
is carried out in the vicinity of them.
obstruction.
Front condensation drains — to remove
– Remove the front carpets. Refer to "Carpets — to remove
and fit"⇒ Body; Rep. Gr. 70
– Disconnect the condensation drains -1- from the base of the
HVAC unit and either side of the transmission tunnel.
Note
Dashboard is removed for illustration purposes only.

9999 ➤, 2021 ➤, 2020 ➤
Installation
lowing.
– Ensure the key way -A- for the water and condensation drain
is installed correctly.
Rear condensation drains — to check

obstruction.
Note
The sealing foams -arrowed- are not visible from the underside
of the vehicle.
4. HVAC unit 83
9999 ➤, 2021 ➤, 2020 ➤
Rear condensation drains — to remove

– The rear condensation drains are part of the rear HVAC unit
and are only replaceable with a new HVAC unit. Refer to
"Rear HVAC unit — to remove and fit"⇒ Heating, ventilation,

9999 ➤, 2021 ➤, 2020 ➤
5 HVAC control unit
5.1 Air conditioning system control unit

General Information
The Air conditioning control unit -J301- is located underneath
the storage tray in the centre console.
♦ Vehicle tester

Rep. Gr. 00
Removal
– Switch the ignition OFF.

– Disconnect the battery. Refer to "Battery - to disconnect and
connect."⇒ Vehicle electrics; Rep. Gr. 27
– Remove centre console facia panel. Refer to "Centre con‐
sole facia panels - to remove and fit"⇒ Body; Rep. Gr. 68
– Remove the anti slip mat from the centre console by pulling
upwards.
– Using a suitable trim removal tool, lever the centre console
stowage tray out of its clips -directional arrow- and lift up
slightly.
5. HVAC control unit 85

9999 ➤, 2021 ➤, 2020 ➤
Caution
Do not pull at the centre console stowage tray as the wiring

loom will still be plugged into the Air conditioning control unit
-J301- and there is a high risk of damaging the connections.
Note
Please note the Air conditioning control unit -J301- is secured to

the bottom of the centre console stowage panel.
– Turn the stowage tray over and disconnect the harness con‐
nectors.
– Remove the fixings -1- and remove the Air conditioning con‐
trol unit -J301- from the vehicle.
Installation
lowing.
– Connect the Vehicle tester to the vehicle.
– Open Body
– Open Air conditioning
– Open Self diagnostic capable system
– Open Air conditioning systems control unit - J301
– Open Functions

9999 ➤, 2021 ➤, 2020 ➤
6 HVAC control module
6.1 Air conditioning system control unit

General Information
The Air conditioning control unit -J301- is located underneath
the storage tray in the centre console.
♦ Vehicle tester
Caution
Ensure that the trim is suitably protected throughout this pro‐

cedure!

Rep. Gr. 00
Removal
– Remove the dashboard facia panel. Refer to "Dashboard
facia panels - To remove and fit"⇒ Body; Rep. Gr. 70
– Depending on specification remove the interior light/micro‐
phone -1- in the direction shown -arrow- and disconnect the
harness connector.
– If a blanking plate is fitted, press it downwards as shown

-arrow- and remove.
6. HVAC control module 87

9999 ➤, 2021 ➤, 2020 ➤
– Remove the four fixings -arrows- (3.5) Nm.
– Unlclip the harness from its clipping point -arrow- disconnect

the harness connectors -A,B&C- from the control module -1-.
Caution
Exercise extreme caution when removing the control mod‐

ule and bracket assembly through the dashboard aperture
ensure that it does not come into contact with any trimmed
areas as the assembly could DAMAGE the trim if not protec‐
ted first!
– Rotate the control module -1- and the bracket -2- out togeth‐
er from the dashboard aperture as shown -arrow-.
Note
Access is tight but possible.

9999 ➤, 2021 ➤, 2020 ➤
– Remove the three fixings -arrows- (2) Nm and remove the

Air conditioning control unit -J301--1- from the bracket -2-.
Installation
lowing.
– Connect the Vehicle tester to the vehicle.
– Open Body
– Open Air conditioning
– Open Self diagnostic capable system
– Open Air conditioning systems control unit - J301
– Open Functions
6.2 Rear fresh air blower control unit

General Information
The Rear fresh air blower control unit -J391- is located under‐
neath the rear HVAC unit.

9999 ➤, 2021 ➤, 2020 ➤
♦ Vehicle tester

Rep. Gr. 00
Removal
– Remove the rear HVAC unit from the centre console. Refer
to "Rear HVAC unit - To remove and fit".⇒ Heating, ventila‐
– Disconnect the harness connectors -1-.
– Remove the two fixings (1.4 Nm) -2- and remove the Rear
fresh air blower control unit -J391- from the air distribution
housing.
Caution
The heat sink on the control unit may be hot, wear protective
gloves.
Installation
lowing.
– If the control module was replaced the following procedure
must be adhered to.
– Connect the Vehicle tester to the car.
– Carry out a Guided Fault Find as instructed in "Diag‐
nostic system — Guided fault finding/component replace‐
ment"⇒ Vehicle electrics; Rep. Gr. 97
– Right click on 08 Air Conditioning

9999 ➤, 2021 ➤, 2020 ➤

– Select and complete Basic settings

9999 ➤, 2021 ➤, 2020 ➤
7 Control panels
7.1 Air conditioning system remote control

- R273 (TSR) - To remove and fit
General Information
The Air conditioning system remote control -R273- is located in
the rear centre console and is secured in the Charging station
for remote control -U36- using an electronic lock.
Caution
♦ The electronic lock activates charging pins that locate

into the side of the remote control.
♦ If battery failure of the remote control occurs whilst
docked in the charging station, DO NOT attempt to use
force to remove the remote control from the charging
station.
♦ Refer to the section "Remote control removal on failure
of battery" in this procedure for instructions on removal
in these circumstances.
The Touch screen remote (TSR) system incorporates the fol‐

lowing three components:
♦ Charging station for remote control -U36-
♦ Air conditioning system remote control -R273-
♦ Rear information display and operating unit control unit -
J524-
Note
Replacement control units require additional programming via

the Vehicle tester. Refer to Installation instructions.

♦ None
Remote control and charging station (cradle) removal
– Remove centre console arm rests. Refer to " Centre console
arm rests — To remove and fit".⇒ Body; Rep. Gr. 68
– Remove centre console facia panels. Refer to "Centre con‐
sole facia panels — To remove and fit"⇒ Body; Rep. Gr. 68

9999 ➤, 2021 ➤, 2020 ➤
– Using a suitable plastic trim tool, lift up the rear stowage

tray -arrowed- and carefully manoeuvre the harness clear.
Disconnect the USB media connectors-1- then lift the stow‐
age tray up and disconnect the cigarette lighter harness.
– Remove centre console fixing -arrow-
– Remove centre console fixing -arrow-
7. Control panels 93
9999 ➤, 2021 ➤, 2020 ➤
– Remove the fixings -3- from the upper centre console as‐
sembly, lift the assembly slightly upwards.
– Unclip the rear facia panel, complete with the Touch screen
remote, in the direction shown-arrowed-. Disconnect the har‐
ness connectors.
– Disconnect harness connector -1- and remove fixings -2-

and remove Remote control and charging station.
Remote control Removal
– Switch on the ignition.

9999 ➤, 2021 ➤, 2020 ➤
Note
♦ The Air conditioning system remote control -R273- CAN

NOT be ejected under the following circumstances :
♦ (1) If the ignition is switched off,
♦ (2) If the either of the rear window isolation switches (located
on the drivers door switchpack) have been pressed,
♦ (3) If the "Cradle" option is selected in the "Touch Screen
Remote Settings - Childlock" menu,
♦ (4) Failure of battery in the remote control.
– Press the eject button -1- on the Air conditioning system

remote control -R273-.
The remote control will then unlock and be motorised outwards
from the charging station.
– Immediately remove from the charging station.
Note
If the Air conditioning system remote control -R273- is not re‐

moved immediately from the charging station it will automatical‐
ly be locked back into position.
Remote control removal on failure of battery

If the battery fails in the remote control it is possible to eject the
remote control using the Vehicle tester.
– Connect the Vehicle tester to the vehicle and perform the
following procedure.
♦ To navigate to the required data on the Vehicle tester, go to
♦ 28 - Rear information display and operating unit
- J524
♦ Right click on the control unit and select Guided Functions
♦ Select the test 28 - Output diagnostics (Sequential)
(Rep.Gr.68)
♦ Ensuring the test is highlighted select Run selected test
♦ During the test select 2. Activate TSR Cradle
General Information
The Air conditioning system remote control -R273- is located in
the rear centre console and is secured in the Charging station
for remote control -U36- using an electronic lock.
9999 ➤, 2021 ➤, 2020 ➤
Caution
♦ The electronic lock activates charging pins that locate

into the side of the remote control.
♦ If battery failure of the remote control occurs whilst
docked in the charging station, DO NOT attempt to use
force to remove the remote control from the charging
station.
♦ Refer to the section "Remote control removal on failure
of battery" in this procedure for instructions on removal
in these circumstances.
The Touch screen remote (TSR) system incorporates the fol‐

lowing three components:
♦ Charging station for remote control -U36-
♦ Air conditioning system remote control -R273-
♦ Rear information display and operating unit control unit -
J524-
Note
Replacement control units require additional programming via

the Vehicle tester. Refer to Installation instructions.

♦ None
Removal
– Switch on the ignition.
Note
♦ The Air conditioning system remote control -R273- CAN

NOT be ejected under the following circumstances :
♦ (1) If the ignition is switched off,
♦ (2) If the either of the rear window isolation switches (located
on the drivers door switchpack) have been pressed,
♦ (3) If the "Cradle" option is selected in the "Touch Screen
Remote Settings - Childlock" menu,
♦ (4) Failure of battery in the remote control.
– Press the eject button -1- on the Air conditioning system

remote control -R273-.
– Immediately remove from the charging station.

9999 ➤, 2021 ➤, 2020 ➤
Note
If the Air conditioning system remote control -R273- is not re‐

moved immediately from the charging station it will automatical‐
ly be locked back into position.
Remote control removal on failure of battery

If the battery fails in the remote control it is possible to eject the
remote control using the Vehicle tester.
– Connect the Vehicle tester to the vehicle and perform the
following procedure.
♦ To navigate to the required data on the Vehicle tester, go to
♦ 28 - Rear information display and operating unit
- J524
♦ Right click on the control unit and select Guided Functions
♦ Select the test 28 - Output diagnostics (Sequential)
(Rep.Gr.68)
♦ Ensuring the test is highlighted select Run selected test
♦ During the test select 2. Activate TSR Cradle
Replacing the Touch Screen Remote battery
1- Touch Screen Remote back cover

2- Battery location
The Touch Screen Remote (TSR) is powered by a 3.7V Li-poly‐
mer battery pack. If it is noted that the TSR does not hold its
charge for as long as expected, the battery may need to be
replaced.
Note
For a replacement battery please visit your local Bentley Motors

dealership.
9999 ➤, 2021 ➤, 2020 ➤
– To access the battery compartment, insert a suitable small

lever -arrow- in the access hole and push inwards to release
the cover.
Caution
Ensure a small thin lever is used to prevent damage to the

battery cover.
– Noting the polarity, remove the battery and replace with a

new one of the same specification.
Touch Screen Remote - Reset Switch
If the TSR fails to respond for any reason it is possible to reset

the unit by using the reset switch.
– After ensuring that the ignition is switched on, use a suitable
tool -arrow- to momentarily press the reset switch located on
the top edge of the TSR. The TSR will now restart.
Installation
lowing.
– To mount the Air conditioning system remote control -R273-
back into the charging station place back into position and
wait while it automatically locks into position.
The charging station incorporates magnets to assist holding the
remote control in position until the electronic lock engages.
– Upon replacing any of the three components of the system
refer to all relevant Technical Communications.

9999 ➤, 2021 ➤, 2020 ➤
8 Switches and sensors
8.1 Air quality sensor - To remove and fit

General Information
This is the procedure for removing the air quality sensor -G238-
which is located in the air conditioning inlet ducting
Caution
Make sure that the ignition is turned off.

♦ VAS tester

Removal
– Remove the plenum chamber cover⇒ Heating, ventilation,
– Remove the air conditioning air intake ducting cover locating
pins from the bracket -arrows- and remove the cover
8. Switches and sensors 99

9999 ➤, 2021 ➤, 2020 ➤
– Disconnect the electrical connector from the sensor-arrow-
– Turn sensor 90 º to remove sensor
Installation
Installation is the reverse of removal procedure
Note
clear any relevant fault codes with VAS tester

9999 ➤, 2021 ➤, 2020 ➤
9 Switches and sensors
9.1 Air quality sensor - To remove and fit

General Information
The Air quality sensor -G238- is located under the plnum cover
and is attached to the fresh air ducting grille.
Caution
Make sure that the ignition is turned off.

♦ Vehicle tester

Removal
– Remove the plenum cover. Refer to "Plenum cover — to
– Remove the fresh air intake ducting cover locating pins from
the bracket -arrows- and remove the cover.
9. Switches and sensors 101

9999 ➤, 2021 ➤, 2020 ➤
– Disconnect the harness connector from the sensor -arrow-
– Rotate the sensor 90 º anti-clockwise -arrowed - and disen‐

gage the sensor from the housing.
Installation
Installation is the reverse of removal procedure
– Ensure the sensor is fully engaged in the housing.

9999 ➤, 2021 ➤, 2020 ➤
10 HVAC ducting
10.1 Front compartment ducting - To re‐

move and fit
General Information
The following procedures are based on a left hand drive vehi‐
cle. Right hand drive vehicles are similar.
1 - Front centre demister duct

2 - Driver’s facia duct (outer)
3 - Driver’s facia duct (inner)
4 - Driver’s footwell distribu‐
tion duct
5 - Centre facia duct
7 - Front console lower duct
8 - Front console upper duct
9 - Passenger’s footwell distri‐
bution duct
10 - Passenger’s facia duct
11 - Front HVAC unit (left
hand drive variant)

♦ None
Removal — Front centre demisting duct
– Remove the dash assembly. ⇒ Body; Rep. Gr. 70
– Pull the duct -1- upwards -arrow- and remove.
10. HVAC ducting 103

9999 ➤, 2021 ➤, 2020 ➤
Image for illustration purposes only.

Removal — Driver’s facia duct (outer)
– Remove the driver facia panel. ⇒ Body; Rep. Gr. 70
– Disconnect the electrical connector to the sensor -arrow-.

– Remove the fixing -arrow- (3.5 Nm) securing the duct to the
dashboard.
– Slide the duct -1- off the inner duct -2- and remove.

9999 ➤, 2021 ➤, 2020 ➤
Note
♦ Dash front removed for illustration purposes only.

♦ Withdraw the duct downwards into the driver’s footwell.
Removal — Driver’s facia duct (inner)

– Remove the dashboard assembly. ⇒ Body; Rep. Gr. 70
– Slide the duct -1- off the front HVAC unit -2- and remove.
Removal — Driver’s footwell distribution duct

– Remove the fixing -1- for the left hand side foot well vent and
remove the duct from the HVAC unit.
Removal — Centre facia ducts

– Remove the Display unit for front information display and op‐
erating unit control unit (J685). Refer to "Display unit for front

9999 ➤, 2021 ➤, 2020 ➤
information display and operating unit control unit (J685) -

To remove and fit". ⇒ Vehicle electrics; Rep. Gr. 91
– Remove the fixings -arrows- (3.5 Nm) and remove the centre
vent ducts.
– Manoeuvre the ducts in the order shown outwards -arrow A-

then upwards -arrow B-.
Removal — Front console ducting

– Disconnect the rear HVAC unit connections and fixings suffi‐
ciently to be able to move the unit rearwards. Refer to "Rear
HVAC unit — To remove and fit".⇒ Heating, ventilation, air
Note
It is not necessary to completely remove the HVAC unit from

the car.
– Move the rear HVAC unit rearwards -arrow- and remove the
front console upper -1- and lower -2- ducts.

9999 ➤, 2021 ➤, 2020 ➤

Removal — Front passenger’s footwell distribution duct
– Remove the glove box. ⇒ Body; Rep. Gr. 68
– Remove the fixing -1- (2 Nm) and remove the duct from the
HVAC unit.
Removal — Front passenger’s facia duct

– Remove fixings -1-, -2- and -3- (3.5 Nm) and remove the
outer facia duct support bracket -4-.
– Remove the fixing -5- (3.5 Nm) securing the duct to the dash
assembly.
– Disconnect the electrical connector -arrow- and remove the
duct.
Installation — All ducts
lowing.
10.2 HVAC rear positive air vents - To re‐

move and fit
General Information
The rear HVAC positive air vents are fitted behind the rear
bumper as shown, one in each lower rear wing. The following
procedure is based on the left hand air vent, the right hand air
vent is symmetrically opposite.
♦ None

9999 ➤, 2021 ➤, 2020 ➤
Removal
– Remove the rear bumper moulding. ⇒ Body; Rep. Gr. 00
– Remove the six fixings -arrows- (2.5 Nm) and remove the
side attachment strip -1-. Repeat for the right hand side
attachment strip.
– Using a suitable trim removal tool, prise the vent -1- out‐
wards -arrow- from the rear panel.
Installation
lowing.
– Check the retaining tabs on the vents for damage before
fitting. If any damage is present fit a NEW air vent.
10.3 Rear compartment ducting - To re‐

move and fit
General Information
Images for illustration purposes only.

9999 ➤, 2021 ➤, 2020 ➤
1 - Rear HVAC unit

2 - Rear centre vent duct
3 - Rear left hand footwell air
distributor
4 - Rear left hand footwell
ducting
5 - Rear right hand footwell
ducting
6 - Rear right hand footwell air
distributor
7 - B post ducting (right hand)
10 - B post ducting (left hand)
The rear compartment ducting fits directly onto the rear air
conditioning unit and should not normally require replacement.
Each section is a simple push-fit on to the adjacent section.
♦ None
Removal — Rear centre vent duct
– Unclip and remove the rear passenger vents by pulling the
assembly towards the rear of the car, then disconnect the
harness connectors for the vent control.

9999 ➤, 2021 ➤, 2020 ➤
– Separate the centre vent duct from the vents.

Removal — Rear footwell ducting
– Remove the relevant front seat. ⇒ Body; Rep. Gr. 72
– Remove the relevant front carpet. ⇒ Body; Rep. Gr. 70
– Remove the temperature sensor -1-.
– Pull upwards -arrows- and remove the rear footwell distribu‐

tor duct -2-.
– Remove the fixings -arrows- and withdraw the rear footwell
underfloor duct -1- from the HVAC unit and remove.

9999 ➤, 2021 ➤, 2020 ➤
Removal — Rear B post ducting

– Remove the relevant B post trim. ⇒ Body; Rep. Gr. 70
– Remove fixing -1-, release the harness clip -2- and pull up‐
wards to remove the B post duct -3-.
– Remove the rear carpet. ⇒ Body; Rep. Gr. 70
Caution
Do NOT attempt fold the carpet backwards. This will cause

damage to the foam insulation on the underside of the car‐
pet, requiring the carpet to be replaced.
– Remove the sensor -arrow-, release the expanding rivet -1-

and pull the B post underfloor duct -2- from the inner B post
duct -3-.

9999 ➤, 2021 ➤, 2020 ➤
– Release the inner B post duct -1- from the clipping points
-arrows- and remove the duct.
Note
Clips may differ from those shown.

lowing.
– Ensure all ducting is securely located in place prior to refit‐
ting any carpets, seats or trim.

9999 ➤, 2021 ➤, 2020 ➤
11 Air ducting
11.1 Rear compartment ducting - To re‐

move and fit
General Information
1 - Rear HVAC unit

2 - Rear centre vent duct
3 - Rear left hand footwell air
distributor
4 - Rear left hand footwell
ducting
5 - Rear right hand footwell
ducting
6 - Rear right hand footwell air
distributor
The rear compartment ducting fits directly onto the rear air
conditioning unit and should not normally require replacement.
Each section is a simple push-fit on to the adjacent section.
♦ None
Removal — Rear centre vent duct
– Unclip and remove the rear passenger vents by pulling the
assembly towards the rear of the car, then disconnect the
harness connectors for the vent control.
11. Air ducting 113

9999 ➤, 2021 ➤, 2020 ➤
– Separate the centre vent duct from the vents.

Removal — Rear footwell ducting
– Remove the relevant front carpet. ⇒ Body; Rep. Gr. 70
– Remove the temperature sensor -1-.
– Pull upwards -arrows- and remove the rear footwell distribu‐

tor duct -2-.
– Remove the fixings -arrows- and withdraw the rear footwell
underfloor duct -1- from the HVAC unit and remove.

9999 ➤, 2021 ➤, 2020 ➤
Removal — Rear B post ducting

– Remove the relevant B post trim. ⇒ Body; Rep. Gr. 70
– Remove fixing -1-, release the harness clip -2- and pull up‐
wards to remove the B post duct -3-.
– Remove the rear carpet. ⇒ Body; Rep. Gr. 70
Caution
Do NOT attempt fold the carpet backwards. This will cause

damage to the foam insulation on the underside of the car‐
pet, requiring the carpet to be replaced.
– Remove the sensor -arrow-, release the expanding rivet -1-

and pull the B post underfloor duct -2- from the inner B post
duct -3-.
11. Air ducting 115

9999 ➤, 2021 ➤, 2020 ➤
– Release the inner B post duct -1- from the clipping points
-arrows- and remove the duct.
Note
Clips may differ from those shown.

lowing.
– Ensure all ducting is securely located in place prior to refit‐
ting any carpets, seats or trim.
11.2 HVAC rear positive air vents - To re‐

move and fit
General Information
The rear HVAC positive air vents are fitted behind the rear
bumper as shown, one in each lower rear wing. The following
procedure is based on the left hand air vent, the right hand air
vent is symmetrically opposite.
♦ None

9999 ➤, 2021 ➤, 2020 ➤
Removal
– Remove the rear bumper moulding. ⇒ Body; Rep. Gr. 63
– Remove the six fixings -arrows- (2.5 Nm) and remove the
side attachment strip -1-. Repeat for the right hand side
attachment strip.
– Using a suitable trim removal tool, prise the vent -1- out‐
wards -arrow- from the rear panel.
Installation
lowing.
– Check the retaining tabs on the vents for damage before
fitting. If any damage is present fit a NEW air vent.
11.3 Front compartment ducting - To re‐

move and fit
General Information
The following procedures are based on a left hand drive vehi‐
cle. Right hand drive vehicles are similar.
11. Air ducting 117

9999 ➤, 2021 ➤, 2020 ➤
1 - Front centre demister duct

2 - Driver’s facia duct (outer)
3 - Driver’s facia duct (inner)
4 - Driver’s footwell distribu‐
tion duct
7 - Front console lower duct
8 - Front console upper duct
9 - Passenger’s footwell distri‐
bution duct
10 - Passenger’s facia duct
11 - Front HVAC unit (left
hand drive variant)

♦ None
Removal — Front centre demisting duct
– Remove the dash assembly. ⇒ Body; Rep. Gr. 70
– Pull the duct -1- upwards -arrow- and remove.

9999 ➤, 2021 ➤, 2020 ➤
Removal — Driver’s facia duct (outer)

– Remove the driver facia panel. ⇒ Body; Rep. Gr. 70
– Disconnect the electrical connector to the sensor -arrow-.
– Remove the fixing -arrow- (3.5 Nm) securing the duct to the
dashboard.
– Slide the duct -1- off the inner duct -2- and remove.
11. Air ducting 119

9999 ➤, 2021 ➤, 2020 ➤
Note
♦ Dash front removed for illustration purposes only.

♦ Withdraw the duct downwards into the driver’s footwell.
Removal — Driver’s facia duct (inner)

– Remove the dashboard assembly. ⇒ Body; Rep. Gr. 70
– Slide the duct -1- off the front HVAC unit -2- and remove.
Removal — Driver’s footwell distribution duct

– Remove the fixing -1- for the left hand side foot well vent and
remove the duct from the HVAC unit.

9999 ➤, 2021 ➤, 2020 ➤
Removal — Centre facia ducts

– Remove the infotainment unit. ⇒ Vehicle electrics; Rep.
Gr. 91
– Remove the fixings -arrows- (3.5 Nm) and remove the centre
vent ducts.
Removal — Front console ducting

– Disconnect the rear HVAC unit connections and fixings suffi‐
ciently to be able to move the unit rearwards. Refer to "Rear
HVAC unit — To remove and fit".⇒ Heating, ventilation, air
Note
It is not necessary to completely remove the HVAC unit from

the car.
– Move the rear HVAC unit rearwards -arrow- and remove the
front console upper -1- and lower -2- ducts.
Removal — Front passenger’s footwell distribution duct

– Remove the fixing -1- (2 Nm) and remove the duct from the
HVAC unit.
11. Air ducting 121

9999 ➤, 2021 ➤, 2020 ➤
Removal — Front passenger’s facia duct

– Remove fixings -1-, -2- and -3- (3.5 Nm) and remove the
outer facia duct support bracket -4-.
– Remove the fixing -5- (3.5 Nm) securing the duct to the dash
assembly.
– Disconnect the electrical connector -arrow- and remove the
duct.
lowing.

9999 ➤, 2021 ➤, 2020 ➤
12 Air outlets
12.1 Front bullseyes, finishers and control

knobs - To remove and fit
General Information
The car is fitted with four front bullseye air outlets; two in the
centre facia panel and one each in the driver and passenger
facia panels.
The following procedure is based on the centre facia panel,
the procedure is similar for both the driver and passenger facia
panels.
♦ None
Removal
– Remove the appropriate facia panel. ⇒ Body; Rep. Gr. 70
– Unscrew the control knob -1-.
– Twist the air flow control unit -2- off the tangs on the finisher
and pull to remove.
– Remove the locknut -3- (2 Nm) and remove the finisher -4-
from the facia panel.
– Remove the four fixings -arrows- (1.7 Nm) and separate the
bullseye and trim moulding -1- from the facia panel -2-.
12. Air outlets 123

9999 ➤, 2021 ➤, 2020 ➤
Installation
lowing.
12.2 Rear bullseyes, finishers and control

General information
The car is fitted with two bullseye air outlets in the rear of the
centre console.
♦ None.
Removal

9999 ➤, 2021 ➤, 2020 ➤
– Pull off the facia panel -1- at the rear of the console which is
retained by four clips -arrows-.
– Disconnect the console harness from the two air flow con‐
trols and remove the facia panel.
and pull to remove.
– Remove the locknut -3- (2 Nm) and remove the finisher -4-.
– Remove the four fixings -arrows- (1.7 Nm).
– Remove the bullseye -1- and the spacer -2- from the facia
panel -3-.
Installation
12. Air outlets 125

9999 ➤, 2021 ➤, 2020 ➤
13 Air outlets
13.1 Front bullseyes, finishers and control

General Information
The car is fitted with four front bullseye air outlets; two in the
centre fascia panel and one each in the driver and passenger
fascia panels.
The following procedure is based on the centre fascia panel,
the procedure is similar for both the driver and passenger fascia
panels.
♦ None
Removal
– Remove the appropriate fascia panel. ⇒ Heating, ventilation,
and pull to remove.
– Remove the locknut -3- (2 Nm) and remove the finisher -4-
from the fascia panel.
– Remove the four fixings -arrows- (1.7 Nm) and separate the
bullseye and trim moulding -1- from the fascia panel -2-.

9999 ➤, 2021 ➤, 2020 ➤
Installation
lowing.
13.2 Rear bullseyes, finishers and control

General information
The car is fitted with two bullseye air outlets in the rear of the
centre console.
♦ None.
Rep. Gr. 00
Removal
13. Air outlets 127

9999 ➤, 2021 ➤, 2020 ➤
– Pull off the facia panel -1- at the rear of the console which is
retained by four clips -arrows-.
– Disconnect the console harness from the two air flow con‐
trols and remove the facia panel.
and pull to remove.
– Remove the locknut -3- (2 Nm) and remove the finisher -4-.
– Remove the four fixings -arrows- (1.7 Nm).
– Remove the bullseye -1- and the spacer -2- from the facia
panel -3-.
Installation

9999 ➤, 2021 ➤, 2020 ➤
14 Pollen filter
14.1 Pollen filter - To remove and fit

General Information
Note
For replacement intervals of the Pollen filter refer to ⇒ Mainte‐

nance; Booklet 404
Note
Clean the area around the pollen filter in slot in the heater and
air conditioning unit before installing a new filter
The Pollen filter is located in the air intake ducting behind the
glove box and is accessible by removing the glove box lower
trim.
♦ None
Single use items
None
Removal
– Move the front right seat as far back as it will go.
– Switch off ignition.
– Remove the lower glove box trim by un-cliping the securing
clips at the front -arrows- pulling it forward to disengage the
trim from the grommets -purple- when removed disconnect
the floor light-yellow-
– Protect floor covering with paper in area beneath dust and

pollen filter.
– Remove the four fixings-arrows- and un-clip the cover secur‐
ing the pollen filter inside the HVAC box
14. Pollen filter 129

9999 ➤, 2021 ➤, 2020 ➤
– Pull the pollen filter downwards out of the HVAC box-arrow-
Installation
lowing.
Ensure that the new pollen filter is fitted in the correct air flow
orientation as marked by the arrow on the filter.

9999 ➤, 2021 ➤, 2020 ➤
15 Pollen filter
15.1 Pollen filter - To remove and fit

General Information
Note
For replacement intervals of the Pollen filter refer to the service

schedules.⇒ Power unit; Rep. Gr. 00
Note
Clean the area around the pollen filter in slot in the heater and
air conditioning unit before installing a new filter
The Pollen filter is located in the air intake ducting behind the
glove box and is accessible by removing the glove box lower
trim.
♦ None
Single use items
None
Removal
– Move the front right seat as far back as it will go.
– Switch off ignition.
– Remove the lower glove box trim by un-cliping the securing
clips at the front -arrows- pulling it forward to disengage the
trim from the grommets -purple- when removed disconnect
the floor light-yellow-
– Protect floor covering with paper in area beneath dust and

pollen filter.
– Remove the four fixings -arrows- and un-clip the cover se‐
curing the pollen filter inside the ventilation housing.
15. Pollen filter 131

9999 ➤, 2021 ➤, 2020 ➤
– Pull the pollen filter downwards out of the ventilation housing

-arrow-
Installation
lowing.
Ensure that the new pollen filter is fitted in the correct air flow
orientation as marked by the arrow on the filter.

9999 ➤, 2021 ➤, 2020 ➤
00 – Technical data, Materials

1 Table for Standard Torque Values
Fasteners and torque tightening
Fasteners - General
The car is designed and manufactured using mainly metric
coarse threads and fasteners.
Metric fine threads are used in some applications, however, and
will be found areas of the car such as the engine and automatic
transmission. Limited use of UNF/UNC and BA threads can also
be found.
Where possible the use of washers, lock-washers, spring wash‐
ers, plastic insert lock-nuts, castellated nuts with split pins and
other irregular fasteners have been reduced. Standard metric
fasteners are used so the common thread diameter to head size
combinations are most often found.
The majority of fasteners used for body and running gear con‐
struction are of the 8.8 grade.
In some parts of the car, particularly the suspension and steer‐
ing, high tensile 10.9 and 12.9 grades are specified.
The grade of fastener can be identified by the raised characters
on the head or body of the fastener.
If no grade is found on the fastener it shall be assumed it is less

than 4.8 strength grade.
Plated or stainless steel, A2 grade, fasteners are used for se‐
curing trim, bright ware, etc.
Exhaust manifold lock-nuts are specially made using plated
high temperature stainless steel.
Note
Studs between the turbocharger (where fitted) and exhaust

downpipe are made from Nimonic 80 steel, a material more
tolerant of extreme temperature.
When fitting nuts, bolts, and setscrews, it is important to ensure

that the correct fastener is fitted, in the correct place and that
the appropriate washers are used.
1. Table for Standard Torque Values 133

9999 ➤, 2021 ➤, 2020 ➤
Caution
When fixings and fasteners are to be renewed, it is essential

that the correct part numbers are specified and the correct
fasteners for the application are obtained.
WARNING
The use of general purpose commercial fasteners is not ac‐

ceptable.
Reuse of fasteners
Fasteners with burrs, loose plating, other damage or paint on
abutment faces and threads should never be fitted. Fasteners,
including washers and lock-washers, which are being reused
must be cleaned of oil and dirt or other debris before refitting.
Fasteners removed during any of the service or remove and fit
procedures can be reused providing they are in good condition,
except where noted in the instructions.
Fixings designed to be used only once must always be re‐
newed. Before re-fitting any fastener it should be inspected for
burrs, damaged heads, straightness and thread damage. Do
not re-use any fastener if there is any doubt about its condition
or specification.
Thread locking compounds and lubricants
It is not necessary to use thread locking compounds and lubri‐
cants on any of the threads except for a few specific applica‐
tions, and these are noted in the remove and fit procedures.
Helical inserts
Helical inserts are made of stainless steel and can easily be
seen when fitted into the aluminium component. They offer
greater strength to internal threads to create longer lasting du‐
rable threads.
To remove or fit helical inserts requires the use of the correct
inserts and helical insert fitting tools which are obtainable from
local tool suppliers.
Torque tightening - General
Caution
Do not attempt to use a standard torque wrench where a

torque angle is specified as there is no relationship or con‐
version between the two types of torque specifications.
Tighten all fixings to the torque figures given as denoted in

the remove and fit instructions for non standard values. Where
washers or lock-washers are specified, these must be correctly
fitted before torque tightening.
Fasteners and fixings not specifically identified in the remove
and fit procedures should be tightened to the figures given in
the standard torque tightening table for metric threads.
Many fasteners used on the car are "Dacromet" zinc plated,
which gives a degree of self-lubrication. The torque figures giv‐
en apply to threads that are used in the "dry" condition.
134 Rep. Gr.00 - Technical data, Materials

9999 ➤, 2021 ➤, 2020 ➤
There is no need to oil threads and abutment faces of fasteners

before being fitted unless specified.
Threaded holes into which fasteners are screwed must be
cleaned out before the fastener is inserted.
Blind threaded holes must not have any liquid lying in them
as there is a risk of hydraulic pressure building-up when the
fastener is inserted, possibly causing the component to crack.
Certain items should not be torque tightened and these are
wood screws, all threads less than M4 (except items specifically
noted) and screws into plastic components.
These need only be screwed in until the head of the fastener
touches the component and then lightly tightened by hand.
Tools used for torque tightening
For the majority of applications, a standard click type ratchet
torque wrench is adequate.
Click type torque wrenches are precise when properly calibra‐
ted but can deviate over time. The torque wrench should be
calibrated regularly. Consult your torque wrench manufacturer
for recommendation and services.
Torque and Angle specifications: A torque wrench indirectly
measures torque as a proxy for bolt tension, this allows proper
tension and loading of fixings and components. Due to inherent
inconsistencies of friction between the male and female threads
certain fasteners will require a higher degree of accuracy when
being torque tightened. This is accomplished by measuring bolt
tension, or stretch, which is more accurate than measuring rota‐
tional force. Where torque angle figures are given, (for example
cylinder head bolts, crankshaft pulley bolt) a device for measur‐
ing torque angle must be employed.
Torque Table for Metric Screws
Thread Gra Torque Torque Torque Torque
size de Nm Kgf.m lbf.ft lbf.in
M5 x 0.8 8.8 4 0.4 3 35.5
M5 x 0.8 10.9 7 0.7 5 62
M5 x 0.8 12.9 8 0.8 6 71
M6 x 1.0 8.8 8 0.8 6 71
M6 x 1.0 10.9 12 1.2 9 106
M6 x 1.0 12.9 14 1.4 10 124
M8 x 1.25 8.8 20 2 15 177
M8 x 1.25 10.9 30 3.1 22 266
M8 x 1.25 12.9 35 3.6 26 310
M10 x 1.5 8.8 40 4.1 29.5 354
M10 x 1.5 10.9 55 5.6 40.5 487
M10 x 1.5 12.9 65 6.6 48 575
M12 x 8.8 70 7.1 51.5 620
1.75
M12 x 10.9 100 10.2 74 885
1.75
M12 x 12.9 110 11.2 81 974
1.75
M14 x 2.0 8.8 110 11.2 81 974
M14 x 2.0 10.9 160 16.3 118 1416
M14 x 2.0 12.9 190 19.4 140 1682
1. Table for Standard Torque Values 135

9999 ➤, 2021 ➤, 2020 ➤
Thread Gra Torque Torque Torque Torque

size de Nm Kgf.m lbf.ft lbf.in
M16 x 2.0 8.8 170 17.3 125.5 1505
M16 x 2.0 10.9 240 24.5 177 2124
M16 x 2.0 12.9 290 29.6 214 2567
136 Rep. Gr.00 - Technical data, Materials

9999 ➤, 2021 ➤, 2020 ➤
82 – Auxiliary heating
1 Park heater
1.1 Auxiliary heater control unit (J364) - To

remove and fit
General Information
Caution
Please ensure the coolant system has sufficiently cooled be‐

fore carrying out this procedure.
Caution
Prior to starting any work on the fuel system observe the

following;
♦ "Fuel system - safety precautions". ⇒ Power unit; Rep.
Gr. 20
♦ "Fuel system - rules for cleanliness".⇒ Power unit; Rep.
Gr. 20

♦ Coolant pipe clamps -3094.-
1. Park heater 137

9999 ➤, 2021 ➤, 2020 ➤
♦ Hose clip pliers -ASE 451 492 00 000-.

Rep. Gr. 00
Removal
– Position the car on a ramp and set into "JACK" mode. Refer
to "Raising and supporting the car."⇒ Maintenance; Book‐
let 404
– Remove the right hand side front wheel. Refer to "Road‐
wheel - to remove and fit."⇒ Running gear; Rep. Gr. 44
– Remove the right hand side front wheelarch liner. Refer to
"Front wheelarch liners - to remove and fit."⇒ Body; Rep.
Gr. 66
– Using the Coolant pipe clamps -3094.- clamp the inlet hose
-1- to the Auxiliary heater control unit -J364-.
– Using the Hose clip pliers -ASE 451 492 00 000- disconnect
the springband clamps from the inlet coolant hose -2-, re‐
move the hose and set aside.
138 Rep. Gr.82 - Auxiliary heating

9999 ➤, 2021 ➤, 2020 ➤
Caution

ing to local environmental guidelines .
– Disconnect the harness connectors -3- for the Auxiliary heat‐

er control unit -J364- and set aside.
Caution
Suitably blank off all disconnected fuel pipes and electrical

connectors to prevent ingress of dirt and moisture.
– Using the Coolant pipe clamps -3094.- clamp off the outlet
hose from the Auxiliary heater control unit -J364-, then using
the Hose clip pliers -ASE 451 492 00 000-, remove the
springband clamp -4-, remove the hose and then disconnect
the fuel feed pipe -4-.
1. Park heater 139

9999 ➤, 2021 ➤, 2020 ➤
– Remove the three fixings -5- and remove the Auxiliary heat‐
er control unit -J364- from the car.
Separating Auxiliary heater control unit -J364- from the bracket.
– To remove the Auxiliary heater control unit -J364- exhaust,

remove the five fixings -6- and disconnect the exhaust.
– Remove the exhaust support bracket fixings -7-, unclip the
harness connectors -8- and set aside.

9999 ➤, 2021 ➤, 2020 ➤
– Remove the clamp -9- for the air intake filter and DISCARD.
Remove the three fixings -10- for the coolant pump support
bracket and remove the bracket.
Caution
Some coolant may escape disconnected coolant pump,

please allow this to drain into a suitable container and dis‐
pose of according to local environmental guidelines .
Installation
lowing.
– RENEW the intake filter clamp.
– Release the coolant clamps and allow Auxiliary heater con‐
trol unit -J364- to fill.
– Top up coolant as required.
1. Park heater 141

9999 ➤, 2021 ➤, 2020 ➤

must be adhered to.
– Connect Vehicle tester to the vehicle.
– Right click on 18 Auxiliary coolant heater control
unit
– Open Basic settings
– Run the test plans in the following order.
♦ Fuel line filling setting
♦ Heater unlock setting
♦ System function test
– Run the Auxiliary heater control unit -J364- for at least 10
minutes to allow coolant to flow through the unit. Then re-
check the coolant.
1.2 Park heater fob - To code

General Information
If a new park heater fob is required for the vehicle it will need
the following test carried out.
♦ Vehicle tester
To code
– If the fob was replaced the following procedure must be
adhered to.
unit
– Open 2. Radio sender transfer setting

9999 ➤, 2021 ➤, 2020 ➤
– Confirm the coding by activating the Auxiliary heater control

unit -J364- with the fob.
check the coolant.
1. Park heater 143

9999 ➤, 2021 ➤, 2020 ➤
2 Park heater
2.1 Auxiliary heater control unit (J364) - To

remove and fit
General Information
Caution
Please ensure the coolant system has sufficiently cooled be‐

fore carrying out this procedure.
Caution
Prior to starting any work on the fuel system observe the

following;
♦ "Fuel system - safety precautions". ⇒ Power unit; Rep.
Gr. 20
♦ "Fuel system - rules for cleanliness".⇒ Power unit; Rep.
Gr. 20

♦ Coolant pipe clamps -3094.-

9999 ➤, 2021 ➤, 2020 ➤
♦ Hose clip pliers -ASE 451 492 00 000-.

Unless otherwise shown, standard torque values apply.⇒ Body;
Rep. Gr. 00
Removal
– Position the car on a ramp and set into "JACK" mode. Refer
to "Raising and supporting the car."⇒ Maintenance; Book‐
let 404
– Remove the right hand side front wheel. Refer to "Road‐
wheel - To remove and fit."⇒ Running gear; Rep. Gr. 44
– Remove the right hand side front wheelarch liner. Refer to
"Front wheelarch liners - To remove and fit."⇒ Body; Rep.
Gr. 66
– Using the Coolant pipe clamps -3094,- clamp the inlet hose
-1- to the Additional coolant pump.
– Using the Hose clip pliers -ASE 451 492 00 000- disconnect
the springband clamps from the inlet coolant hose -2-, re‐
move the hose and set aside.
2. Park heater 145

9999 ➤, 2021 ➤, 2020 ➤
Caution

ing to local environmental guidelines ⇒ Power unit; Rep.
Gr. 00.
– Disconnect the harness connectors -3- for the Auxiliary heat‐

er control unit -J364- and the Additional coolant pump then
set aside.
Caution
Suitably blank off all disconnected fuel pipes and electrical

connectors to prevent ingress of dirt and moisture.
– Using the Coolant pipe clamps -3094,- clamp off the outlet
hose from the Auxiliary heater control unit -J364-, then using
the Hose clip pliers -ASE 451 492 00 000-, remove the
springband clamp and remove the hose. Disconnect the fuel
feed pipe.

9999 ➤, 2021 ➤, 2020 ➤
– Remove the three fixings -5- and remove the Auxiliary heat‐
er control unit -J364- from the vehicle.
Separating Auxiliary heater control unit -J364- from the bracket.

– To remove the Auxiliary heater control unit -J364- exhaust,
remove the five fixings -6- and disconnect the exhaust.
– Remove the exhaust support bracket fixings -7-, unclip the

harness connectors -8- and set aside.
2. Park heater 147

9999 ➤, 2021 ➤, 2020 ➤
– Remove the clamp -9- for the air intake filter and DISCARD.
Remove the three fixings -10- for the coolant pump support
bracket and remove the bracket.
Caution
Some coolant may escape disconnected coolant pump,

please allow this to drain into a suitable container and dis‐
pose of according to local environmental guidelines .
Installation
lowing.
– RENEW the intake filter clamp.
– Release the coolant clamps and allow the Auxiliary heater
control unit -J364- to fill.
– Top up coolant as required.

9999 ➤, 2021 ➤, 2020 ➤

must be adhered to.
– Right click on 18 Auxiliary heater control unit
– Run the test plans in the following order.
♦ Fuel line filling setting
♦ Heater unlocking setting
♦ System function test
check the coolant level.
2.2 Park heater fob - To code

General Information
If a new park heater fob is required for the vehicle it will need
the following test carried out.
♦ Vehicle tester
To code
– If the fob was replaced the following procedure must be
adhered to.
unit
– Open 2. Radio sender transfer setting
– Confirm the coding by activating the Auxiliary heater control
unit -364- with the fob.
2. Park heater 149

9999 ➤, 2021 ➤, 2020 ➤

check the coolant.

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12 Air outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

00 - Technical data, Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

82 - Auxiliary heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

1.1 Dessicant bag - To remove and fit

– Discharge the refrigeration system. Refer to "Refrigeration

Graphic shown for illustration purposes only.

– DISCARD the receiver dryer and end cap.

1. HVAC engine bay components 1

– Fit a NEW desiccant bag. Ensure the desiccant bag does

1.2 Refrigeration system - To discharge

Special tools and workshop equipment required

Environmentally hazardous draining of the refrigerant is an

To discharge the system

2 Rep. Gr.87 - Air conditioning

– Connect the service station to the service ports. The blue

The service ports are different sizes to prevent wrong connec‐

– Follow the equipment manufacturers instructions to dis‐

Follow the installation procedure carefully to ensure that the

1. HVAC engine bay components 3

– Switch the air conditioning on by turning on the climate con‐

1.3 Refrigeration system - Safety and gen‐

Before working on the refrigeration system, read and under‐

Specifications for the refrigeration system are shown on an in‐

– To access the information plate raise the bonnet.

4 Rep. Gr.87 - Air conditioning

Servicing and repair

Sealing rings must be changed every time the system connec‐

– Observe the following precautions in addition to normal

Ensure all refrigerant hoses and openings are suitably capped

1. HVAC engine bay components 5

time emergency first aid should be administered to reduce

6 Rep. Gr.87 - Air conditioning

Handling and transporting refrigerant

1. HVAC engine bay components 7

Moisture in the system can cause:

Bentley Motors Limited would like to stress that tracer addi‐

8 Rep. Gr.87 - Air conditioning

Discharging and charging the system

Environmentally hazardous draining of the refrigerant is an

– Do not flush systems or components with refrigerant.

1. HVAC engine bay components 9

1.4 Refrigerant oil - Special instructions

For 17 model year vehicles onwards the refrigerant has

Refrigerant oil removed during system evacuation or contained

10 Rep. Gr.87 - Air conditioning

♦ Because of its chemical properties, refrigerant oil must

When checking and servicing the refrigeration system, it is

Images are for illustration purposes only and the appearance of

1. HVAC engine bay components 11

Adding refrigerant oil

Follow the installation procedure carefully to ensure that the

– A new compressor is filled with the correct quantity of oil

12 Rep. Gr.87 - Air conditioning

Any oil removed during evacuation of the system should be

1.5 Coolant circulation pump (V488) - To