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Technology for Success and The Shelly

Cashman Series Microsoft 365 & Office


2021 (MindTap Course List) Sandy
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The
Shelly
Cashman
Series
®

Concepts
& Office

Technology
for Success
Microsoft 365 &
® ®

Office 2021

Australia • Brazil • Canada • Mexico • Singapore • United Kingdom • United States

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Brief Contents
Getting to Know Microsoft Office Versions��������������������������������������������������������������OFF-1
Using SAM Projects and Textbook Projects������������������������������������������������������������� SAM-1
Introduction to Technology for Success: Computer ­Concepts���������������������������������CC I-1

Computer Concepts
Module 1: Impact of Digital Technology���������������������������������������������������������������CC 1-1
Module 2: The Web�������������������������������������������������������������������������������������������������CC 2-1
Module 3: Computer Hardware������������������������������������������������������������������������������CC 3-1
Module 4: Operating Systems and File Management��������������������������������������������CC 4-1
Module 5: Software and Apps�������������������������������������������������������������������������������CC 5-1
Module 6: Security and Safety������������������������������������������������������������������������������CC 6-1

Word 2021
Module 1: Creating and Modifying a Flyer���������������������������������������������������������WD 1-1
Module 2: Creating a Research Paper�����������������������������������������������������������������WD 2-1
Module 3: Creating a Business Letter�����������������������������������������������������������������WD 3-1

PowerPoint 2021
Module 1: Creating and Editing Presentations with Pictures������������������������������� PPT 1-1
Module 2: Enhancing Presentations with Shapes and SmartArt������������������������� PPT 2-1
Module 3: Inserting WordArt, Charts, and Tables������������������������������������������������ PPT 3-1

iii
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
iv Brief Contents Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021

Excel 2021
Module 1: Creating a Worksheet and a Chart��������������������������������������������������������EX 1-1
Module 2: Formulas, Functions, and Formatting����������������������������������������������������EX 2-1
Module 3: Working with Large Worksheets, Charting, and What-If Analysis�������EX 3-1

Access 2021
Module 1: Databases and Database Objects: An Introduction������������������������������ AC 1-1
Module 2: Querying a Database���������������������������������������������������������������������������� AC 2-1
Module 3: Maintaining a Database����������������������������������������������������������������������� AC 3-1

Index��������������������������������������������������������������������������������������������������������������������������������������������IND-1

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Contents
Getting to Know Microsoft Office Versions OFF-1
Using SAM Projects and Textbook Projects SAM-1
Introduction to Technology for Success: Computer ­Concepts CC I-1

Module TWO
Technology for Success: The Web
­Computer ­Concepts Module Objective: Complete research using information
gathered from reliable online sources.
Module ONE Explain the Role of the Web in Daily Life CC 2-2
Impact of Digital Technology Define Web Browsing Terms CC 2-2
Module Objective: Analyze the ways in which technology Explain the Purpose of a Top-Level Domain CC 2-5
has revolutionized the last quarter of the century. Describe Internet Standards CC 2-5
Explain Society’s Reliance on Technology CC 1-2 Describe Websites and Webpages CC 2-5
Outline the History of Computers CC 1-2 Identify the Types of Websites CC 2-6
Explain the Impact of the Internet of Things and Explain the Pros and Cons of Web Apps CC 2-8
Embedded Computers  CC 1-3 Identify the Major Components of a Webpage CC 2-9
ATMs and Kiosks CC 1-4 Identify Secure and Insecure Websites CC 2-10
IoT at Home CC 1-5 Use E-commerce CC 2-10
IoT in Business CC 1-5 Explain the Role of E-commerce in Daily Life CC 2-11
Discover Uses for Artificial Intelligence CC 1-6 Use E-commerce in Business Transactions CC 2-11
Explore the Impact of Virtual Reality  CC 1-6 Use E-commerce in Personal Transactions CC 2-12
The Digital Divide CC 1-7 Find E-commerce Deals CC 2-13
Develop Personal Uses for Technology CC 1-7 Apply Information Literacy Skills to Web
Explore Personal Uses for Technology CC 1-7 Searches CC 2-13
Use Robotics and Virtual Reality CC 1-8 Define Information Literacy CC 2-14
Utilize Technology in Daily Life CC 1-9 Explain How Search Engines Work CC 2-14
Use Technology to Assist Users with Disabilities CC 1-10 Use Search Tools and Strategies CC 2-14
Apply Green Computing Concepts to Daily Life CC 1-11 Refine Web Searches CC 2-15
Enterprise Computing CC 1-12 Conduct Online Research CC 2-17
Explain the Role of Technology Use Specialty Search Engines CC 2-17
in the Professional World CC 1-13 Evaluate Online Information CC 2-18
List the Ways that Professionals Might Gather Content from Online Sources CC 2-19
Use Technology in the Workplace CC 1-13 Apply Information Literacy Standards CC 2-21
Technology in K-12 Education CC 1-13 Summary CC 2-22
Technology in Higher Education CC 1-13 Review Questions CC 2-23
Technology in Healthcare CC 1-13 Discussion Questions CC 2-24
Technology in the Transportation Industry CC 1-13 Critical Thinking Activities CC 2-24
Technology in Manufacturing CC 1-14 Key Terms CC 2-25
Explore Technology Careers CC 1-14
Explore How You Might Prepare for a Module Three
Career in Technology  CC 1-16 Computer Hardware
Summary CC 1-18 Module Objective: Demonstrate familiarity with using
Review Questions CC 1-18 and maintaining computer hardware.
Discussion Questions CC 1-19 Categorize the Various Types of Computer
Critical Thinking Activities CC 1-19 Hardware CC 3-2
Key Terms CC 1-19 Define Each Component of Computer Hardware CC 3-2
v
Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
vi Contents Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021

Visually Identify Types of Computer Hardware CC 3-4 Module five


Explain How Computers Represent Data CC 3-5
Software and Apps
Explain the Benefits of Internal, External,
Module Objective: Demonstrate familiarity with
and Cloud-Based Storage Solutions CC 3-6
common apps and productivity software.
Explain the Pros and Cons of Using Different Types
Explain How to Use Apps as Part of
of Computers, Including All-in-Ones, Tablets,
Your Daily Life CC 5-2
Mobile Devices, and Desktop Computers CC 3-7
Define Application Software CC 5-2
Determine Which Hardware Features Are
Describe the Purpose of Each Key Type of App CC 5-3
Personally Necessary to Consider When
Describe Types of Apps CC 5-3
Purchasing a Computer CC 3-9
Identify Common Features of Apps CC 5-4
Demonstrate Familiarity with Input and
Use Mobile Apps CC 5-5
Output Devices CC 3-14
Use Common Features of Productivity
Experiment with Input Devices CC 3-14
and Graphics Apps CC 5-9
Experiment with Output Devices CC 3-16
Identify Apps and Productivity Suites
Explain How to Install Computer Hardware CC 3-17
Related to Word Processing, Spreadsheet,
Maintain Hardware Components CC 3-18
Presentation, and Database Software CC 5-10
Measure the Performance of Computer Hardware CC 3-18
Use Word Processing Software for Basic
Explain How to Troubleshoot Problems
Word Processing Functions CC 5-11
with Hardware and Peripherals CC 3-18
Format Documents Using Word Processing
Explain the Necessary Steps to Maintain
Software CC 5-13
Computer Hardware CC 3-25
Use Spreadsheet Software to Manage
Explain How to Restore a Device and Its
Basic Workbooks CC 5-14
Associated Hardware and Software CC 3-26
Use Presentation Software to Create
Summary CC 3-27
and Share Presentations CC 5-19
Review Questions CC 3-27
Use Database Software to Manage
Discussion Questions CC 3-28
Basic Databases CC 5-24
Critical Thinking Activities CC 3-28
Use Graphics Software CC 5-28
Key Terms CC 3-28
Summary CC 5-32
Review Questions CC 5-33
Module four Discussion Questions CC 5-33
Operating Systems and Critical Thinking Activities CC 5-34
File Management Key Terms CC 5-34
Module Objective: Keep your chosen operating
systems running smoothly, through personalization Module six
and maintenance.
Security and Safety
Compare Operating Systems CC 4-2
Module Objective: Safeguard against the major health
Differentiate Between an Operating System
and safety risks associated with regular computer use.
and System Software CC 4-2
Discuss Computer Safety and Health Risks CC 6-2
Differentiate Between Operating Systems CC 4-3
Determine the Risks to Computer Security
Identify Desktop Components  CC 4-5
and Safety CC 6-3
Explain How an Operating System Works CC 4-7
Understand the Risks to Physical, Behavioral,
The Purpose of an Operating System CC 4-7
and Social Health  CC 6-5
How an Operating System Manages Memory CC 4-8
Describe Common Cybersecurity Attacks  CC 6-8
Steps in the Boot Process CC 4-8
Use Protective Measures to Safeguard
How Operating Systems Manage Input and Output CC 4-9
Computers and Data  CC 6-12
Personalize an Operating System to
Explain the Steps to Protect Computer
Increase Productivity CC 4-10
Equipment CC 6-12
Customize System Software CC 4-10
Protect Mobile Devices and Your Privacy  CC 6-15
Customize Hardware Using System Software CC 4-11
Use Strong Authentication  CC 6-17
Manage Desktop Windows CC 4-12
Explain the Benefits of Encryption  CC 6-20
Use Administrative Tools  CC 4-13
Discuss Measures to Prevent Identity Theft
Manage Files and Folders CC 4-16
and Protect Financial Information CC 6-21
Compress and Uncompress Files CC 4-16
Protect Yourself While Online  CC 6-23
Save Files to Folders and File Systems CC 4-16
Summary CC 6-24
Determine File Properties CC 4-17
Review Questions CC 6-25
Manage File Names and File Placement  CC 4-18
Discussion Questions CC 6-26
Manage Folder Names and Folder Placement CC 4-18
Critical Thinking Activities CC 6-26
Organize Files Using File Management Tools CC 4-19
Key Terms CC 6-26
Summary CC 4-20
References CC 6-27
Review Questions CC 4-20
Discussion Questions CC 4-21
Critical Thinking Activities CC 4-21
Key Terms CC 4-21

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021 Contents vii

Selecting Text WD 1-48


To Save an Existing Document with
Microsoft Word 2021 a Different File Name WD 1-49
Inserting and Formatting a Picture in a
Module ONE Word Document WD 1-50
Creating and Modifying a Flyer To Center a Paragraph WD 1-51
What Is Word? WD 1-1 To Insert a Picture from a File WD 1-51
Introduction WD 1-2 To Change the Zoom to One Page WD 1-53
Project: Flyer with a Picture WD 1-2 To Resize an Object Proportionally WD 1-53
Starting and Using Word WD 1-3 To Apply a Picture Style WD 1-55
To Start Word and Create a Blank Document WD 1-3 To Apply a Picture Effect WD 1-56
The Word Window WD 1-5 Enhancing the Page WD 1-57
To Display a Different Tab on the Ribbon WD 1-10 To Change Theme Colors WD 1-58
To Adjust the Margins WD 1-11 To Add a Page Border WD 1-59
Entering Text in a Document WD 1-12 To Change Spacing before and after Paragraphs WD 1-60
To Type Text WD 1-12 To Change the Document Properties WD 1-61
To Change the Zoom to Page Width WD 1-13 To Save an Existing Document with
To Display Formatting Marks WD 1-14 the Same File Name WD 1-62
Wordwrap WD 1-14 To Close a Document WD 1-63
To Wordwrap Text as You Type WD 1-15 Correcting Errors and Revising a Document WD 1-64
Spelling and Grammar Check WD 1-15 Types of Changes Made to Documents WD 1-64
To Enter More Text with Spelling To Open a Document WD 1-64
and Grammar Errors WD 1-16 To Change the Zoom to Page Width WD 1-65
To Check Spelling and Grammar To Insert Text in an Existing Document WD 1-65
as You Work in a Document WD 1-16 Cutting, Copying, and Pasting WD 1-66
To Insert a Blank Line WD 1-18 To Delete or Cut Text WD 1-66
To Enter More Text WD 1-19 To Copy and Paste WD 1-67
Navigating a Document WD 1-20 To Display the Paste Options Menu WD 1-68
To Save a Document for the First Time WD 1-21 To Move Text WD 1-69
Formatting Paragraphs and Characters WD 1-23 To Switch to Read Mode WD 1-70
Font, Font Sizes, and Themes WD 1-24 To Switch to Print Layout View WD 1-71
To Change the Document Theme WD 1-25 To Save a Document with the Same File Name WD 1-71
To Center a Paragraph WD 1-27 To Print a Document WD 1-71
To Center Another Paragraph WD 1-28 Using Word Help WD 1-72
Formatting Single versus Multiple To Use the Search Box WD 1-73
Paragraphs and Characters WD 1-28 To Use the Help Pane WD 1-74
To Select a Line WD 1-28 Obtaining Help while Working in Word WD 1-75
To Change the Font Size of Selected Text WD 1-29 To Sign Out of a Microsoft Account WD 1-75
To Change the Font of Selected Text WD 1-30 To Exit Word WD 1-76
To Change the Case of Selected Text WD 1-31 Summary WD 1-77
To Apply a Preset Text Effect to Selected Text WD 1-32 Apply Your Knowledge WD 1-78
To Shade a Paragraph WD 1-33 Extend Your Knowledge WD 1-80
To Select a Paragraph WD 1-34 Expand Your World WD 1-82
To Change the Font Color of Selected Text WD 1-35 In the Lab WD 1-84
To Change the Font Size of Selected Text WD 1-35
To Change the Zoom Percentage WD 1-36 Module two
To Select Multiple Lines WD 1-37 Creating a Research Paper
To Change the Font Size of Selected Text WD 1-38 Introduction WD 2-1
To Number a List of Paragraphs WD 1-38 Project: Research Paper WD 2-1
To Undo and Redo an Action WD 1-40 MLA Documentation Style WD 2-2
To Bullet a List of Paragraphs WD 1-40 Changing Document Settings WD 2-4
AutoFormat As You Type WD 1-42 To Start Word and Specify Settings WD 2-4
To Remove a Hyperlink WD 1-42 Styles WD 2-4
To Center Another Paragraph WD 1-43 To Modify a Style WD 2-5
To Use the Mini Toolbar to Format Text WD 1-43 Adjusting Line and Paragraph Spacing WD 2-6
To Select a Group of Words WD 1-45 To Change Line Spacing WD 2-6
To Underline Text WD 1-45 To Remove Space after a Paragraph WD 2-7
To Italicize Text WD 1-46 To Update a Style to Match a Selection WD 2-8
To Select Nonadjacent Text WD 1-47 Creating a Header WD 2-8
To Bold Text WD 1-48 To Insert a Header WD 2-9

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
viii Contents Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021

To Right-Align a Paragraph WD 2-10 To Insert Another Comment WD 2-59


To Enter Text in a Header WD 2-10 To Go To a Comment WD 2-59
To Insert Page Numbers WD 2-10 To Edit a Comment in a Comment Box WD 2-60
To Close the Header WD 2-12 To Go to a Comment WD 2-60
Typing the Research Paper Text WD 2-12 To Reply to a Comment WD 2-61
To Enter Name and Course Information WD 2-13 To Hide and Show Comments WD 2-61
To Click and Type WD 2-14 To Delete a Comment WD 2-62
Keyboard Shortcuts for Formatting Text WD 2-15 To Delete All Comments WD 2-62
To Format Text Using a Keyboard Shortcut WD 2-15 To Exit Word WD 2-63
To Display the Rulers WD 2-16 Summary WD 2-63
To First-Line Indent Paragraphs WD 2-16 Apply Your Knowledge WD 2-64
To AutoCorrect as You Type WD 2-18 Extend Your Knowledge WD 2-65
To Use the AutoCorrect Options Button WD 2-18 Expand Your World WD 2-68
To Create an AutoCorrect Entry WD 2-19 In the Lab WD 2-69
The AutoCorrect Dialog Box WD 2-20
To Enter More Text WD 2-21 Module three
Citations WD 2-22 Creating a Business Letter
To Change the Bibliography Style WD 2-22 Introduction WD 3-1
To Insert a Citation for a New Source WD 2-23 Project: Business Letter WD 3-1
To Enter More Text WD 2-25 To Start Word and Change Word Settings WD 3-3
Footnotes WD 2-25 Creating a Letterhead WD 3-4
To Insert a Footnote WD 2-26 To Insert a Shape WD 3-5
To Insert a Citation Placeholder WD 2-27 Floating versus Inline Objects WD 3-6
Footnote Text Style WD 2-28 To Change an Object’s Position WD 3-7
To Modify a Style Using a Shortcut Menu WD 2-28 To Change an Object’s Text Wrapping WD 3-8
To Edit a Source WD 2-30 To Apply a Shape Style WD 3-8
To Edit a Citation WD 2-32 To Change the Shape Outline WD 3-9
Working with Footnotes and Endnotes WD 2-33 To Apply a Shape Effect WD 3-10
To Enter More Text WD 2-34 To Add Text to a Shape WD 3-10
To Count Words WD 2-34 To Use the ‘Increase Font Size’ Button WD 3-11
Automatic Page Breaks WD 2-35 To Bold Selected Text and Save the
To Enter More Text and Insert a Letterhead Document WD 3-12
Citation Placeholder WD 2-35 To Insert an Online Picture WD 3-12
To Hide and Show White Space WD 2-35 To Resize a Picture to a Percent of the
To Edit a Source WD 2-37 Original Size WD 3-14
To Enter More Text WD 2-38 To Change the Color of a Picture WD 3-15
Creating an Alphabetical Works Cited Page WD 2-38 To Adjust the Brightness and Contrast
To Insert a Page Break WD 2-39 of a Picture WD 3-16
To Apply a Style WD 2-39 To Add a Picture Border  WD 3-16
To Center Text WD 2-40 To Change an Object’s Text Wrapping WD 3-17
To Create a Bibliographical Reference List WD 2-40 To Move an Object  WD 3-18
Proofreading and Revising the Research Paper WD 2-42 To Copy an Object WD 3-18
To Edit a Source Using the Source To Use Paste Options to Paste an Object  WD 3-18
Manager Dialog Box WD 2-43 To Move an Object WD 3-19
To Update a Field (the Bibliography) WD 2-43 To Flip an Object WD 3-19
To Open the Navigation Pane WD 2-45 To Format and Enter Text WD 3-20
To Go to a Page WD 2-45 To Insert a Symbol from the Symbol
To Insert a Citation Using an Existing Source WD 2-46 Gallery  WD 3-20
To Move a Citation WD 2-47 To Enter Text WD 3-21
To Find Text WD 2-47 To Add a Paragraph Border WD 3-21
To Replace Text WD 2-48 To Clear Formatting  WD 3-22
Find and Replace Dialog Box WD 2-49 Creating a Business Letter WD 3-23
To Use the Thesaurus WD 2-49 To Save a Document with a New
To Check Spelling and Grammar at Once WD 2-50 File Name WD 3-24
The Main and Custom Dictionaries WD 2-52 To Apply a Style  WD 3-24
To Save and Print the Document WD 2-53 Using Tab Stops to Align Text WD 3-25
To Look Up Information WD 2-54 To Display the Ruler WD 3-26
To Use Researcher WD 2-54 To Set Custom Tab Stops WD 3-26
To Change the Zoom to Multiple Pages WD 2-55 To Insert the Current Date in a Document WD 3-27
To Change Read Mode Color WD 2-56 To Enter the Inside Address and Salutation WD 3-28
Working with Comments in a Document WD 2-57 Tables WD 3-29
To Insert a Comment WD 2-57 To Insert an Empty Table WD 3-30

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021 Contents ix

To Enter Data in a Table WD 3-31 Formatting Characters PPT 1-16


To Enter More Data in a Table WD 3-32 Fonts and Font Styles PPT 1-16
To Apply a Table Style WD 3-32 To Select a Paragraph PPT 1-16
To Select a Column WD 3-34 To Italicize Text PPT 1-17
Selecting Table Contents WD 3-35 To Increase Font Size PPT 1-17
To Insert a Row in a Table WD 3-35 To Select a Word PPT 1-17
Deleting Table Data WD 3-37 To Change the Text Color PPT 1-18
To Add More Text WD 3-37 To Zoom a Slide PPT 1-19
To Bullet a List as You Type WD 3-38 To Save a Presentation for the First Time PPT 1-19
To Enter More Text and then Save the Letter WD 3-39 Adding a Slide with a Bulleted List PPT 1-22
Working with SmartArt Graphics WD 3-39 To Add a New Title and Content Slide PPT 1-22
To Insert a Page Break WD 3-39 Creating a Multilevel Bulleted List PPT 1-23
To Enter and Format Text WD 3-40 To Enter a Slide Title PPT 1-23
To Add and Format a Paragraph Border WD 3-41 To Select a Text Placeholder PPT 1-24
To Clear Formatting WD 3-43 To Type a Multilevel Bulleted List PPT 1-24
To Apply a Style and Enter More Text WD 3-43 To Type the Remaining Text PPT 1-26
To Change the Underline Style WD 3-44 To Select a Group of Words PPT 1-26
To Use the Format Painter Button WD 3-45 To Bold Text PPT 1-27
SmartArt Graphics WD 3-46 To Increase Font Size PPT 1-27
To Insert a SmartArt Graphic WD 3-47 To Underline Text PPT 1-27
To Delete Shapes from a SmartArt Graphic WD 3-49 Adding Slides, Changing Slide Layouts, and
To Add Text to Shapes in a SmartArt Graphic WD 3-50 Changing the Theme PPT 1-28
To Add a Shape to a SmartArt Graphic WD 3-51 To Add a New Slide and Enter a Slide Title
To Add More Shapes and Text to a and Headings PPT 1-28
SmartArt Graphic WD 3-52 To Change the Font PPT 1-30
To Change Colors of a SmartArt Graphic WD 3-54 To Add a Slide with the Title Only Layout PPT 1-31
To Apply a SmartArt Style WD 3-55 To Enter a Slide Title PPT 1-32
To Resize the SmartArt Graphic WD 3-55 To Change the Theme PPT 1-32
To Save and Print the Letter WD 3-56 PowerPoint Views PPT 1-34
Enhancing a Document’s Accessibility WD 3-56 To Move to Another Slide in Normal View PPT 1-34
Addressing and Printing Envelopes and Inserting, Resizing, and Moving Pictures PPT 1-36
Mailing Labels WD 3-57 To Insert a Picture into a Slide without a
To Address and Print an Envelope WD 3-57 Content Placeholder PPT 1-36
Envelopes and Labels WD 3-58 To Insert another Picture into a Slide without
Summary WD 3-59 a Content Placeholder PPT 1-38
Apply Your Knowledge WD 3-60 To Insert Another Picture into a Slide without
Extend Your Knowledge WD 3-62 a Content Placeholder PPT 1-38
Expand Your World WD 3-64 To Insert a Picture into a Content
In the Lab WD 3-65 Placeholder PPT 1-39
Resizing Photos and Illustrations PPT 1-39
To Proportionally Resize Pictures PPT 1-40
To Resize the Picture on Slide 2 PPT 1-41
Microsoft PowerPoint 2021 To Resize the Picture on Slide 4 PPT 1-41
To Move Pictures PPT 1-42
Module ONE To Insert Another Picture into a Slide
Creating and Editing Presentations without a Content Placeholder PPT 1-43
with Pictures To Rotate a Picture PPT 1-43
What Is PowerPoint? PPT 1-1 To Nonproportionally Resize the Picture
Project: Presentation with a Bulleted List on Slide 2 PPT 1-44
and Pictures PPT 1-2 To Move a Slide in Normal View PPT 1-46
Starting and Using PowerPoint PPT 1-3 To Save a Presentation with the
To Start PowerPoint and Create a Blank Same File Name PPT 1-46
Presentation PPT 1-3 To Close a File Using Backstage View PPT 1-47
The PowerPoint Window PPT 1-5 To Open a Recent File Using Backstage View PPT 1-47
To Display a Different Tab on the Ribbon PPT 1-10 Making Changes to Slide Text Content PPT 1-48
Creating a Title Slide PPT 1-11 Replacing Text in an Existing Slide PPT 1-49
To Choose a Presentation Theme PPT 1-11 Deleting Text PPT 1-49
To Enter the Presentation Title PPT 1-13 To Delete Text in a Placeholder PPT 1-49
Correcting a Mistake When Typing PPT 1-14 To Change the Theme Colors PPT 1-50
Paragraphs PPT 1-14 To Add Notes PPT 1-51
To Enter the Presentation Subtitle Paragraph PPT 1-14 Checking Spelling PPT 1-52
To Zoom a Slide PPT 1-15 To Check Spelling PPT 1-53

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
x Contents Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021

Document Properties PPT 1-54 To Select Shapes PPT 2-34


Changing Views PPT 1-55 To Format Shape Text PPT 2-34
To Change Views PPT 1-55 To Change a Shape Fill Color PPT 2-35
Viewing the Presentation in Slide Show View PPT 1-56 Positioning Slide Elements PPT 2-36
To Start Slide Show View PPT 1-56 Aligning and Distributing Objects PPT 2-37
To Move Manually through Slides in a To Display the Drawing Guides PPT 2-38
Slide Show PPT 1-58 To Display the Ruler PPT 2-38
Saving and Printing Files PPT 1-59 To Display the Gridlines PPT 2-39
To Save a File with a Different File Name PPT 1-59 To Position a Shape Using Guides, Gridlines,
To Print Full Page Slides PPT 1-59 and the Ruler PPT 2-40
To Preview and Print a Handout PPT 1-61 To Position the Remaining Shapes PPT 2-41
To Print Speaker Notes PPT 1-62 To Distribute Shapes PPT 2-41
To Change the Print Color PPT 1-63 To Align a Shape PPT 2-42
Using PowerPoint Help PPT 1-64 To Position the Arrow Shape PPT 2-43
To Obtain Help Using the Help Pane PPT 1-64 To Flip a Shape PPT 2-44
Obtaining Help while Working in PowerPoint PPT 1-66 To Change the Stacking Order PPT 2-44
To Obtain Help Using the Search Box PPT 1-67 To Group Objects PPT 2-45
To Sign Out of a Microsoft Account PPT 1-67 To Insert Additional Shapes PPT 2-46
Summary PPT 1-68 To Merge Shapes PPT 2-47
Apply Your Knowledge PPT 1-69 To Hide the Grid and Guides PPT 2-48
Extend Your Knowledge PPT 1-71 To Hide Rulers PPT 2-48
Expand Your World PPT 1-72 To Apply a Picture Fill to a Shape PPT 2-49
In the Lab PPT 1-73 To Change a Shape Outline Weight PPT 2-50
To Change a Shape Outline Color PPT 2-51
Module two To Change a Shape Outline Style PPT 2-52
Enhancing Presentations with Shapes To Apply an Effect to a Shape PPT 2-52
and SmartArt To Rotate a Shape to an Exact Value PPT 2-53
Introduction PPT 2-1 To Add a Slide Title PPT 2-54
Project—Presentation with SmartArt and Shapes PPT 2-1 To Add and Format a Shape PPT 2-54
Downloading a Theme and Editing Slides PPT 2-3 Adding a Footer PPT 2-55
To Search for and Download an To Add a Footer with Fixed Information PPT 2-55
Online Theme PPT 2-3 Adding a Transition PPT 2-56
To Save the Presentation PPT 2-5 To Add a Transition between Slides PPT 2-57
To Delete a Slide PPT 2-5 To Save and Print the Presentation PPT 2-59
To Create a Title Slide PPT 2-7 Summary PPT 2-59
To Align a Paragraph PPT 2-7 Apply Your Knowledge PPT 2-60
To Create the First Text Slide PPT 2-8 Extend Your Knowledge PPT 2-63
To Insert a Symbol PPT 2-9 Expand Your World PPT 2-64
To Copy a Symbol PPT 2-11 In the Lab PPT 2-66
To Add a Hyperlink to a Paragraph PPT 2-12
Creating and Formatting a SmartArt Graphic PPT 2-13 Module three
To Convert Text to a SmartArt Graphic PPT 2-14 Inserting WordArt, Charts, and Tables
To Edit SmartArt Shape Text PPT 2-15 Introduction PPT 3-1
Text Pane PPT 2-16 Project—Presentation with WordArt, a Chart,
To Edit SmartArt Bulleted Text PPT 2-17 and a Table PPT 3-1
To Format Text Pane Characters PPT 2-18 Adding a Chart to a Slide and Formatting PPT 3-3
To Change the SmartArt Layout PPT 2-19 To Run PowerPoint, Apply a Theme, and
To Edit the Title Text PPT 2-21 Save the Presentation PPT 3-3
To Duplicate a Slide PPT 2-21 To Delete a Placeholder PPT 3-4
To Insert a SmartArt Graphic PPT 2-22 To Insert a Chart PPT 3-5
To Add Text to the SmartArt Graphic PPT 2-23 To Replace Sample Data PPT 3-6
To Apply a SmartArt Style PPT 2-24 To Resize a Chart PPT 3-8
Inserting and Formatting a Shape PPT 2-25 To Align a Chart PPT 3-9
To Insert a Shape PPT 2-25 To Change a Chart Style PPT 3-10
Resizing Shapes PPT 2-27 To Change the Shape Outline Color PPT 3-11
To Resize a Shape Proportionally PPT 2-28 To Change the Shape Outline Weight PPT 3-12
To Resize a Shape Nonproportionally by To Change the Title and Legend Font and
Entering an Exact Measurement PPT 2-28 Font Size PPT 3-13
To Select All Slide Content PPT 2-30 Adding a Table to a Slide and Formatting PPT 3-13
To Apply a Shape Style PPT 2-31 Tables PPT 3-14
To Copy and Paste a Shape PPT 2-32 To Insert an Empty Table PPT 3-14
To Add Text to a Shape PPT 2-33 To Enter Data in a Table PPT 3-15

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021 Contents xi

To Apply a Table Style PPT 3-16


To Add Borders to a Table
To Add an Effect to a Table
PPT 3-17
PPT 3-18
Microsoft Excel 2021
To Insert a Table Row PPT 3-19
Module ONE
To Insert a Table Column PPT 3-20
To Resize a Table PPT 3-21
Creating a Worksheet and a Chart
Objectives EX 1-1
To Align a Table PPT 3-22
Introduction EX 1-1
To Add a Slide Title PPT 3-23
Project: Real Estate Budget Worksheet and Chart EX 1-1
Inserting and Formatting a Text Box PPT 3-23
Starting and Using Excel EX 1-4
To Insert a Text Box and Format Text PPT 3-23
What Is Excel? EX 1-4
To Format Text Box Characters PPT 3-24
To Start Excel and Create a Blank Workbook EX 1-5
Inserting and Moving Slides PPT 3-26
The Excel Window EX 1-7
To Reuse Slides from an
To Display a Different Tab on the Ribbon EX 1-12
Existing Presentation PPT 3-27
Selecting a Cell EX 1-12
To Move a Slide in Slide Sorter View PPT 3-29
Entering Text EX 1-12
Inserting Pictures and Adding Effects PPT 3-30
To Enter the Worksheet Titles EX 1-13
To Delete a Picture PPT 3-30
AutoCorrect EX 1-15
To Insert and Resize a Picture into a Slide
To Enter Column Titles EX 1-15
without Content Placeholders PPT 3-31
To Enter Row Titles EX 1-17
To Crop a Picture PPT 3-31
Entering Numbers EX 1-18
Adjusting Picture Colors PPT 3-33
To Enter Numbers EX 1-18
To Color a Picture PPT 3-34
Calculating Sums and Using Formulas EX 1-20
To Add an Artistic Effect to a Picture PPT 3-35
To Sum a Column of Numbers EX 1-20
To Change the Picture Softness PPT 3-36
Using the Fill Handle to Copy
To Apply a Picture Style PPT 3-37
a Cell to Adjacent Cells EX 1-21
To Size a Picture PPT 3-37
To Copy a Cell to Adjacent Cells in a Row EX 1-22
To Move a Picture PPT 3-38
To Calculate Multiple Totals at the Same Time EX 1-24
To Align Pictures PPT 3-39
Calculating Average, Maximum, and
Creating and Formatting WordArt PPT 3-40
Minimum Values EX 1-25
To Insert WordArt PPT 3-40
To Enter a Formula Using the Keyboard EX 1-26
To Change the WordArt Shape PPT 3-41
To Copy a Cell to Adjacent Cells in a Row
To Change the WordArt 3-D Rotation Effect PPT 3-43
Using the Fill Handle EX 1-27
To Change the WordArt Text Fill Color PPT 3-44
Saving the Project EX 1-27
To Change the WordArt Text Outline Color PPT 3-44
To Save a Workbook EX 1-28
To Convert Text to WordArt PPT 3-45
Formatting the Worksheet EX 1-30
To Resize WordArt Proportionally PPT 3-45
Font Style, Size, and Color EX 1-32
Animating Slide Content PPT 3-46
To Change a Cell Style EX 1-32
Custom Animations PPT 3-46
To Change the Font EX 1-34
To Animate an Object Using
To Apply Bold Style to a Cell EX 1-35
an Entrance Effect PPT 3-47
To Increase the Font Size of a Cell Entry EX 1-36
To Change Animation Direction PPT 3-47
To Change the Font Color of a Cell Entry EX 1-37
To Change the Animation Start Option PPT 3-48
To Center Cell Entries across Columns
To Preview an Animation Sequence PPT 3-49
by Merging Cells EX 1-38
To Change the Animation Duration PPT 3-49
To Format Rows Using Cell Styles EX 1-39
To Animate Text PPT 3-50
To Format Numbers in the Worksheet EX 1-41
To Change the Animation Sequence
To Adjust the Column Width EX 1-42
Effect Option PPT 3-50
To Use the Name Box to Select a Cell EX 1-44
Adding Media to Slides PPT 3-51
Other Ways to Select Cells EX 1-44
To Insert a Video File PPT 3-52
Adding a Pie Chart to the Worksheet EX 1-45
To Resize a Video Clip PPT 3-53
To Add a Pie Chart EX 1-46
To Move a Video Clip PPT 3-54
To Apply a Style to a Chart EX 1-48
To Change Video Contrast PPT 3-54
Changing the Sheet Tab Names and Colors EX 1-49
To Play a Video File Automatically PPT 3-55
To Move a Chart to a New Sheet EX 1-49
To Add a Transition between Slides PPT 3-56
To Change the Sheet Tab Name and Color EX 1-50
To Run a Slide Show with Animations
Document Properties EX 1-51
and Video PPT 3-56
Printing a Worksheet EX 1-52
To Save and Print the Presentation PPT 3-57
To Preview and Print a Worksheet in
Summary PPT 3-57
Landscape Orientation EX 1-53
Apply Your Knowledge PPT 3-58
Viewing Automatic Calculations EX 1-56
Extend Your Knowledge PPT 3-60
To Use the AutoCalculate Area to
Expand Your World PPT 3-61
Determine a Maximum EX 1-56
In the Lab PPT 3-62

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xii Contents Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021

Correcting Errors EX 1-57 To Change the Background Color and


Correcting Errors while Entering Data Apply a Box Border to the Worksheet
into a Cell EX 1-57 Title and Subtitle EX 2-26
Correcting Errors after Entering Data into a Cell EX 1-57 To Apply a Cell Style to the Column Headings
Undoing the Last Cell Entry EX 1-59 and Format the Total Rows EX 2-27
Clearing a Cell or Range of Cells EX 1-59 To Format Dates and Center Data in Cells EX 2-28
Clearing the Entire Worksheet EX 1-60 To Apply an Accounting Number Format
Using Excel Help EX 1-60 and Comma Style Format Using
To Obtain Help Using the Search Text Box EX 1-61 the Ribbon EX 2-29
Obtaining Help while Working in an To Apply a Currency Style Format with a
Office App EX 1-63 Floating Dollar Sign Using the
To Obtain Help Using the Search Box EX 1-63 Format Cells Dialog Box EX 2-30
To Save a Workbook with a To Apply a Percent Style Format and Use the
Different File Name EX 1-64 Increase Decimal Button EX 2-31
To Sign Out of a Microsoft Account EX 1-64 Conditional Formatting EX 2-31
Summary EX 1-65 To Apply Conditional Formatting EX 2-32
Apply Your Knowledge EX 1-66 Conditional Formatting Operators EX 2-34
Extend Your Knowledge EX 1-68 Changing Column Width and Row Height EX 2-35
Expand Your World EX 1-69 To Change Column Width EX 2-35
In the Lab EX 1-69 To Change Row Height EX 2-38
Checking Spelling EX 2-39
Module TWO To Check Spelling on the Worksheet EX 2-40
Formulas, Functions, and Formatting Additional Spelling Checker Considerations EX 2-41
Objectives EX 2-1 Printing the Worksheet EX 2-41
Introduction EX 2-1 To Change the Worksheet’s Margins, Header,
Project: Worksheet with Formulas and Functions EX 2-2 and Orientation in Page Layout View EX 2-42
Entering the Titles and Numbers into To Print a Worksheet EX 2-44
the Worksheet EX 2-4 To Print a Section of the Worksheet EX 2-45
To Enter the Worksheet Title and Subtitle EX 2-4 Displaying and Printing the Formulas Version
To Enter the Column Titles EX 2-5 of the Worksheet EX 2-46
To Enter the Salary Data EX 2-5 To Display the Formulas in the Worksheet
Flash Fill EX 2-6 and Fit the Printout on One Page EX 2-47
To Use Flash Fill EX 2-7 To Change the Print Scaling Option Back
To Enter the Row Titles EX 2-8 to 100% EX 2-48
To Change the Sheet Tab Name and Color EX 2-8 Summary EX 2-49
Entering Formulas EX 2-9 Apply Your Knowledge EX 2-50
To Enter a Formula Using the Keyboard EX 2-9 Extend Your Knowledge EX 2-51
Arithmetic Operations EX 2-10 Expand Your World EX 2-52
Order of Operations EX 2-10 In the Lab EX 2-53
To Enter Formulas Using Point Mode EX 2-11
To Copy Formulas Using the Fill Handle EX 2-13 Module THREE
Option Buttons EX 2-14 Working with Large Worksheets,
To Determine Totals Using the Charting, and What-If Analysis
AutoSum Button EX 2-14 Objectives EX 3-1
To Determine the Total Tax Percentage EX 2-15 Introduction EX 3-1
Using the AVERAGE, MAX, MIN, and Project: Financial Projection Worksheet with
Other Statistical Functions EX 2-16 What-If Analysis and Chart EX 3-2
To Determine the Highest Number in a To Enter the Worksheet Titles and
Range of Numbers Using the Apply a Theme EX 3-5
Insert Function Dialog Box EX 2-16 Rotating Text and Using the Fill Handle
To Determine the Lowest Number in a to Create a Series EX 3-5
Range of Numbers Using the To Rotate Text in a Cell EX 3-5
Sum Menu EX 2-18 To Use the Fill Handle to Create a
To Determine the Average of a Range of Series of Month Names EX 3-7
Numbers Using the Keyboard EX 2-20 Using the Auto Fill Options Menu EX 3-8
To Copy a Range of Cells across Columns to To Increase Column Widths EX 3-9
an Adjacent Range Using the Fill Handle EX 2-21 To Enter and Indent Row Titles EX 3-10
Verifying Formulas Using Range Finder EX 2-22 Copying a Range of Cells to a Nonadjacent
To Verify a Formula Using Range Finder EX 2-22 Destination Area EX 3-10
Formatting the Worksheet EX 2-23 To Copy a Range of Cells to a
To Change the Workbook Theme EX 2-24 Nonadjacent Destination Area EX 3-11
To Format the Worksheet Titles EX 2-25 Using the Paste Options Menu EX 3-12

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021 Contents xiii

Using Drag and Drop to Move or Copy Cells EX 3-12 Goal Seeking EX 3-56
Using Cut and Paste to Move Cells EX 3-13 To Goal Seek EX 3-56
Inserting and Deleting Cells in a Worksheet EX 3-13 Insights EX 3-58
To Insert a Row EX 3-14 To Use the Smart Lookup Insight EX 3-58
Inserting Columns EX 3-15 Accessibility Features EX 3-59
Inserting Single Cells or a Range of Cells EX 3-15 Summary EX 3-60
Deleting Columns and Rows EX 3-16 Apply Your Knowledge EX 3-61
To Enter Numbers with Format Symbols EX 3-16 Extend Your Knowledge EX 3-62
To Enter the Projected Monthly Sales EX 3-17 Expand Your World EX 3-64
To Enter and Format the System Date EX 3-18 In the Lab EX 3-65
Absolute versus Relative Addressing EX 3-20
To Enter a Formula Containing Absolute
Cell References EX 3-22 Microsoft Access 2021
Making Decisions—The IF Function EX 3-24
To Enter an IF Function EX 3-25 Module one
To Enter the Remaining Formulas for January EX 3-26 Databases and Database Objects:
To Copy Formulas with Absolute Cell An Introduction
References Using the Fill Handle EX 3-27 Objectives AC 1-1
To Determine Row Totals in Nonadjacent Cells EX 3-28 Introduction AC 1-1
Nested Forms of the IF Function EX 3-29 Project—Database Creation AC 1-1
Adding and Formatting Sparkline Charts EX 3-30 Creating a Database AC 1-4
To Add a Sparkline Chart to the Worksheet EX 3-30 To Create a Database  AC 1-5
To Change the Sparkline Style and Copy To Create a Database Using a Template  AC 1-6
the Sparkline Chart EX 3-31 The Access Window AC 1-6
To Change the Sparkline Type EX 3-32 Navigation Pane and Access Work Area AC 1-6
Customizing Sparkline Charts EX 3-33 Determining Tables and Fields AC 1-7
Formatting the Worksheet EX 3-33 Naming Tables and Fields AC 1-7
To Assign Formats to Nonadjacent Ranges EX 3-34 Determining the Primary Key AC 1-7
To Format the Worksheet Titles EX 3-36 Determining Data Types for the Fields AC 1-7
To Assign Cell Styles to Nonadjacent Creating a Table in Datasheet View AC 1-9
Rows and Colors to a Cell EX 3-37 To Modify the Primary Key AC 1-10
To Copy a Cell’s Format Using the Format To Define the Remaining Fields in a Table AC 1-12
Painter Button EX 3-38 Making Changes to the Structure AC 1-13
To Format the What-If Assumptions Table EX 3-39 To Save a Table AC 1-14
Adding a Clustered Column Chart to To View the Table in Design View AC 1-15
the Workbook EX 3-39 Checking the Structure in Design View AC 1-16
To Draw a Clustered Column Chart on a To Close the Table AC 1-16
Separate Chart Sheet Using the To Add Records to a Table AC 1-17
Recommended Charts Feature EX 3-40 Making Changes to the Data AC 1-20
To Insert a Chart Title EX 3-42 Navigation Buttons AC 1-21
To Add Data Labels EX 3-42 To Resize Columns in a Datasheet AC 1-21
To Apply Chart Filters EX 3-43 To Create a Table in Design View AC 1-24
To Add an Axis Title to the Chart EX 3-44 Correcting Errors in the Structure AC 1-25
To Change the Chart Style EX 3-45 Populating the Patients Table AC 1-25
To Modify the Chart Axis Number Format EX 3-46 To Close the Table AC 1-26
To Remove Filters and Data Labels EX 3-47 To Resize Columns in a Datasheet AC 1-26
Organizing the Workbook EX 3-48 Importing Additional Access Database
To Rename and Color Sheet Tabs EX 3-48 Tables into an Existing Database AC 1-26
To Reorder the Sheet Tabs EX 3-48 Additional Database Objects AC 1-29
To Check Spelling in Multiple Sheets EX 3-49 Creating Queries AC 1-29
To Preview and Print the Worksheet EX 3-49 To Use the Simple Query Wizard to
Changing the View of the Worksheet EX 3-50 Create a Query AC 1-29
To Shrink and Magnify the View of a Using Queries AC 1-31
Worksheet or Chart EX 3-50 Creating Forms AC 1-31
To Split a Window into Panes EX 3-52 To Create a Form  AC 1-31
To Remove the Panes from the Window EX 3-53 Using a Form AC 1-34
To Freeze Worksheet Columns and Rows EX 3-53 To Create a Report Using the Report Wizard AC 1-34
To Unfreeze the Worksheet Using Layout View in a Report AC 1-36
Columns and Rows EX 3-55 Database Properties AC 1-37
What-If Analysis EX 3-55 Special Database Operations AC 1-37
To Analyze Data in a Worksheet by Backup and Recovery AC 1-37
Changing Values EX 3-55 Compacting and Repairing a Database AC 1-38

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xiv Contents Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021

Additional Operations AC 1-39 Crosstab Queries AC 2-52


To Exit Access AC 1-39 To Create a Crosstab Query AC 2-53
Summary AC 1-40 Customizing the Navigation Pane AC 2-56
Apply Your Knowledge AC 1-41 To Customize the Navigation Pane AC 2-56
Extend Your Knowledge  AC 1-42 Summary AC 2-57
Expand Your World AC 1-43 Apply Your Knowledge AC 2-59
In the Lab AC 1-44 Extend Your Knowledge AC 2-60
Expand Your World AC 2-61
Module Two In the Lab AC 2-62
Querying a Database
Objectives AC 2-1 Module THREE
Introduction AC 2-1 Maintaining a Database
Project — Querying a Database AC 2-1 Objectives AC 3-1
Creating Queries AC 2-3 Introduction AC 3-1
To Create a Query in Design View AC 2-3 Project — Maintaining a Database AC 3-1
To Add Records to the Database AC 2-5 Updating Records AC 3-2
To Add Fields to the Design Grid AC 2-6 To Create a Split Form AC 3-3
Determining Criteria AC 2-7 To Use a Form to Add Records AC 3-5
Running the Query AC 2-7 To Search for a Record AC 3-5
To Use Text Data in a Criterion AC 2-7 To Update the Contents of a Record AC 3-7
Using Saved Queries AC 2-9 To Delete a Record AC 3-7
Wildcards AC 2-9 Filtering Records AC 3-8
To Use a Wildcard AC 2-10 To Use Filter By Selection AC 3-9
To Use Criteria for a Field Not Included To Toggle a Filter AC 3-10
in the Results AC 2-12 To Clear a Filter AC 3-10
Creating a Parameter Query AC 2-13 To Use a Common Filter AC 3-11
To Create and View a Parameter Query AC 2-14 To Use Filter By Form AC 3-12
To Use a Parameter Query AC 2-15 To Use Advanced Filter/Sort AC 3-13
To Use a Number in a Criterion AC 2-16 Filters and Queries AC 3-14
Comparison Operators AC 2-17 Changing the Database Structure AC 3-15
To Use a Comparison Operator in a Criterion AC 2-17 To Change a Number Field Size in Design View AC 3-17
Using Compound Criteria AC 2-19 To Add a New Field AC 3-19
To Use a Compound Criterion Involving AND AC 2-19 To Create a Lookup Field AC 3-20
To Use a Compound Criterion Involving OR AC 2-20 To Add a Multivalued Field AC 3-22
Special Criteria AC 2-21 To Add a Calculated Field AC 3-23
Sorting AC 2-22 To Save the Changes and Close the Table AC 3-25
To Clear the Design Grid AC 2-22 Mass Changes AC 3-25
To Import a Table  AC 2-23 To Use an Update Query AC 3-26
To Sort Data in a Query AC 2-23 Validation Rules AC 3-28
To Omit Duplicates AC 2-24 To Change a Field Size AC 3-28
To Sort on Multiple Keys AC 2-26 To Specify a Required Field AC 3-29
To Create a Top-Values Query AC 2-28 To Specify a Range AC 3-29
Joining Tables AC 2-29 To Specify a Default Value AC 3-30
To Join Tables AC 2-30 To Specify a Collection of Legal Values AC 3-30
To Change Join Properties AC 2-32 To Save the Validation Rules, Default
To Create a Report from a Query AC 2-34 Values, and Formats AC 3-31
To Print a Report AC 2-35 Updating a Table That Contains Validation Rules AC 3-32
Creating a Form for a Query AC 2-36 Making Additional Changes to the Database AC 3-34
To Create a Form for a Query AC 2-36 To Change the Contents of a Field AC 3-34
Using a Form AC 2-37 To Use a Lookup Field AC 3-34
Exporting Data from Access to Other Applications AC 2-37 To Use a Multivalued Lookup Field AC 3-35
To Export Data to Excel AC 2-38 Changing the Appearance of a Datasheet AC 3-37
Text Files AC 2-40 To Include Totals in a Datasheet AC 3-37
Adding Criteria to a Join Query AC 2-41 To Remove Totals from a Datasheet AC 3-38
To Restrict the Records in a Join AC 2-42 To Change Gridlines in a Datasheet AC 3-39
Calculations AC 2-43 To Change the Colors and Font in a Datasheet AC 3-40
To Use a Calculated Field in a Query AC 2-43 Using the Datasheet Formatting Dialog Box AC 3-41
To Change a Caption AC 2-46 To Close the Datasheet without Saving
To Calculate Statistics AC 2-47 the Format Changes AC 3-41
To Use Criteria in Calculating Statistics AC 2-49 Multivalued Fields in Queries AC 3-42
To Use Grouping AC 2-51 To Include Multiple Values on One Row
of a Query  AC 3-42

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Technology for Success and The Shelly Cashman Series Microsoft® 365 & Office 2021 Contents xv

To Include Multiple Values on Multiple Summary AC 3-53


Rows of a Query  AC 3-43 Apply Your Knowledge AC 3-54
To Test an Existing Query with a Extend Your Knowledge AC 3-55
Multivalued Field AC 3-44 Expand Your World AC 3-56
Referential Integrity AC 3-44 In the Labs AC 3-56
To Specify Referential Integrity AC 3-45
Effect of Referential Integrity AC 3-48 IndexI-1
To Use a Subdatasheet AC 3-49
Handling Data Inconsistency AC 3-51
Ordering Records AC 3-51
To Use the Ascending Button to
Order Records  AC 3-52

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
The
Shelly
Cashman
Series
®

Concepts
& Office

Technology
for Success
Microsoft 365 &
® ®

Office 2021

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Getting to Know
Microsoft Office Versions
Cengage is proud to bring you the next edition of Microsoft Office. This
edition was designed to provide a robust learning experience that is not
dependent upon a specific version of Office.
Microsoft supports several versions of Office:
• Office 365: A cloud-based subscription service that delivers
Microsoft’s most up-to-date, feature-rich, modern productivity tools
direct to your device. There are variations of Office 365 for business,
educational, and personal use. Office 365 offers extra online storage
and cloud-connected features, as well as updates with the latest
features, fixes, and security updates.
• Office 2021: Microsoft’s “on-premises” version of the Office apps,
available for both PCs and Macs, offered as a static, one-time
purchase and outside of the subscription model.
• Office Online: A free, simplified version of Office web applications
(Word, Excel, PowerPoint, and OneNote) that facilitates creating and
editing files collaboratively.
Office 365 (the subscription model) and Office 2021 (the one-time pur-
chase model) had only slight differences between them at the time this
content was developed. Over time, Office 365’s cloud interface will con-
tinuously update, offering new application features and functions, while
Office 2021 will remain static. Therefore, your onscreen experience may
differ from what you see in this product. For example, the more advanced
features and functionalities covered in this product may not be available
in Office Online or may have updated from what you see in Office 2021.
For more information on the differences between Office 365, Office 2021,
and Office Online, please visit the Microsoft Support site.
Cengage is committed to providing high-quality learning solutions for
you to gain the knowledge and skills that will empower you throughout
your educational and professional careers.
Thank you for using our product, and we look forward to exploring the
future of Microsoft Office with you!
Getting to Know Microsoft Office Versions OFF-1

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Using SAM Projects
and Textbook Projects
SAM Projects allow you to actively apply the skills you learned live in
Microsoft Word, Excel, PowerPoint, or Access. Become a more productive
student and use these skills throughout your career.

To complete SAM Textbook Projects, please follow these steps:


SAM Textbook Projects allow you to complete a project as you follow
along with the steps in the textbook. As you read the module, look for
icons that indicate when you should download your SAM Start
file(s) and when to upload the final project file to SAM for grading.
Everything you need to complete this project is provided within SAM.
You can launch the eBook directly from SAM, which will allow you to take
notes, highlight, and create a custom study guide, or you can use a print
textbook or your mobile app. Download IOS or Download Android.
To get started, launch your SAM Project assignment from SAM, MindTap,
or a link within your LMS.

Step 1: Download Files


• Click the “Download All” button or the individual links to download
your Start File and Support File(s) (when available). You must use
the SAM Start file.
• Click the Instructions link to launch the eBook (or use the print
textbook or mobile app).
• Disregard any steps in the textbook that ask you to create a new
file or to use a file from a location outside of SAM.
• Look for the SAM Download icon to begin working with your
start file.
• Follow the module’s step-by-step instructions until you reach the
SAM Upload icon .
• Save and close the file.

Using SAM Projects and Textbook Projects SAM-1

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Step 2: Save Work to SAM
• Ensure you rename your project file to match the Expected File
Name.
• Upload your in-progress or completed file to SAM. You can down-
load the file to continue working or submit it for grading in the
next step.
Step 3: Submit for Grading
• Upload the completed file to SAM for immediate feedback and to
view the available Reports.
• The Graded Summary Report provides a detailed list of project
steps, your score, and feedback to aid you in revising and re-
submitting the project.
• The Study Guide Report provides your score for each project
step and links to the associated training and textbook pages.
• If additional attempts are allowed, use your reports to assist with
revising and resubmitting your project.
• To re-submit the project, download the file saved in step 2.
• Edit, save, and close the file, then re-upload and submit it again.

For all other SAM Projects, please follow these steps:


To get started, launch your SAM Project assignment from SAM, MindTap,
or a link within your LMS.

Step 1: Download Files


• Click the “Download All” button or the individual links to download
your Instruction File, Start File, and Support File(s) (when
available). You must use the SAM Start file.
• Open the Instruction file and follow the step-by-step instructions.
Ensure you rename your project file to match the Expected File
Name (change _1 to _2 at the end of the file name).
Step 2: Save Work to SAM
• Upload your in-progress or completed file to SAM. You can down-
load the file to continue working or submit it for grading in the
next step.

SAM-2 Using SAM Projects and Textbook Projects

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Step 3: Submit for Grading
• Upload the completed file to SAM for immediate feedback and to
view available Reports.
• The Graded Summary Report provides a detailed list of project
steps, your score, and feedback to aid you in revising and
resubmitting the project.
• The Study Guide Report provides your score for each project
step and links to the associated training and textbook pages.
• If additional attempts are allowed, use your reports to assist with
revising and resubmitting your project.
• To re-submit the project, download the file saved in step 2.
• Edit, save, and close the file, then re-upload and submit it again.

For additional tips to successfully complete your SAM Projects, please


view our Common Student Errors Infographic.

Using SAM Projects and Textbook Projects SAM-3

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Introduction to ­
Technology for Success:
Computer ­Concepts
You probably use technology dozens of times a day on your phone,
computer, and other digital devices to keep in touch with friends and
family, research and complete school assignments, shop, and entertain
yourself. Even though you use technology every day, understanding how
that technology works and how it can work for you will give you the
edge you want as you pursue your education and career.
Technology for Success: Computer Concepts will explain the What,
Why, and How of technology as it relates to your life, so you can unlock
the door to success in the workplace, at home, and at school. It also
provides increased skills and safety with the digital devices you use.
Technology for Success: Computer Concepts will help you master the
computer concepts you need to impress at your dream job interview in
this age of digital transformation.
Key Features
Based on extensive research and feedback from students today,
it has been found that students absorb information more easily if the
topics are broken down into smaller lessons that are clearly related to
their lives. With this in mind, and to ensure a deeper understanding
of technology in the real world, Technology for Success: Computer
Concepts uses the following approach to helping you understand and
apply its contents:
• Headings distill key takeaways to help learners understand the big
picture and serve as the building blocks of the module designed to
help you achieve mastery.
• Review Questions help you test your understanding of each topic.
• Discussion Questions and Critical Thinking Activities help you apply
your understanding of the module to the real world.
• Key Terms list highlights terms you should know to master the
module content.

Introduction to Technology for Success: Computer Concepts CC I-1

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Digital Learning Experience
The online learning experience includes hands-on trainings, videos that
cover the more difficult concepts, and critical thinking challenges that
encourage you to problem-solve in a real-world scenario. Technology for
Success: Computer Concepts is designed to help you build foundational
knowledge and integrate it into your daily life with interactive
experiences in the MindTap and SAM platforms.
• Readings cover focused, concrete content designed to reinforce
learning objectives.
• Videos complement the reading to reinforce the most difficult
concepts.
• Critical Thinking Challenges place you in real-world scenarios to
practice your problem-solving and decision-making skills.
• SAM Trainings are comprised of brief, skills-based videos which are
each followed by an assessment. SAM trainings are designed to give
you concrete experience with specific technology skills.
• Module Exams assess your understanding of how the learning
objectives connect and build on one another.
• In The News RSS Feeds share the latest technology news to help you
understand its impact on our daily lives, the economy, and society.
RSS Feeds are currently only available to MindTap users.

CC I-2 Introduction to Technology for Success: Computer Concepts

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Impact of Digital
MODULE

Technology 1
Fatima looks
her best for her
profile picture.

By submitting her Fatima has connected


resume online Fatima her professional
is practicing green social media account
computing. to both her ­laptop
and smartphone.

KimSongsak/Shutterstock.com

Fatima Aktar is finishing her degree in social media marketing. During her time at school
she has learned about how to use technology for productivity, and specifically how to
use technology in social media marketing. Fatima recently visited her school’s career
counseling center and received a list of tips to use technology to find an entry-level job
in her field. She will use the technology with which she is familiar to search for openings,
research the companies, schedule and keep track of interviews, and create a professional
online presence.

• Explain the evolution of society’s reliance on •E


 xplain the role of technology in the
technology professional world
Module
In This

•D
 evelop personal uses for technology to help
with productivity, learning, and future growth

Module 1: Impact of Digital Technology CC 1-1

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
IN THE COURSE of a day you might use technology to complete
assignments, watch a streaming video, flip through news head-
lines, search for directions, make a dinner ­reservation, or buy
something online. At school, at home, and at work, technology
plays a vital role in your activities.
In this module, you will learn how technology has developed
over time, explore the ways technology impacts our daily home
and work lives, and discover how to choose and prepare for a
career in technology.

Explain Society’s Reliance on Technology


Over the last quarter century, technology has revolutionized our lives. Because of advances
in technology you can more quickly and effectively than ever before access, search for, and
share information. You can manage your finances, calendars, and tasks. You can play games
and watch videos on your phone or computer for entertainment and relaxation. ­Digital
literacy (also called computer literacy) involves having a current knowledge and under-
standing of computers, mobile devices, the web, and related technologies. Being digitally
literate is essential for acquiring a job, using and contributing to global communications,
and participating effectively in the international community.
A computer is an electronic device, operating under the control of instructions stored in
its own memory, that can accept data, process the data to produce information, and store the
information for future use. Data is raw facts, such as text or numbers. A computer includes
hardware and software. Hardware is the device itself and its components, such as wires, cases,
switches, and electronic circuits. Software consists of the programs and apps that instruct
the computer to perform tasks. Software processes data into meaningful information.

Outline the History of Computers


People have relied on tools and machines to count and manipulate numbers for thousands
of years. These tools and technologies have evolved from the abacus in ancient times, to the
first computing machines in the nineteenth century, to today’s powerful handheld devices
such as smartphones and tablets.
The first generation of computers used vacuum tubes (Figure 1-1), cylindrical glass
tubes that controlled the flow of electrons. The ENIAC and UNIVAC are examples of
these expensive machines. Their use and availability were limited due to their large size,
the amount of power they consumed, the heat they
generated, and how quickly they wore out.
Figure 1-1: Electronic digital computer with vacuum tubes The next generation of computers replaced vacuum
tubes with transistors , which were smaller, cheaper,
and more reliable. These computers contained many
components still in use today, including tape and
disk storage, memory, operating systems, and stored
programs.
In the 1960s, computer engineers developed
­i ntegrated circuits , which packed the equivalent of
thousands of vacuum tubes or transistors into a silicon
chip about the size of your thumb. In 1971, Ted Hoff
and a team of engineers at Intel and IBM introduced
emkaplin/Shutterstock.com

the microprocessor. A microprocessor is the “brains”


of a computer, a chip that contains a central processing
unit. Microprocessors were even faster, smaller, and less
expensive than integrated circuits. Today, microproces-
sors are often called processors for short.

CC 1-2 Module 1: Impact of Digital Technology

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
In the 1970s and 1980s, computers meant for personal use started Figure 1-2: Apple II computer
to gain popularity. In 1978, Steve Jobs and Steve Wozniak of Apple
Computer Corporation introduced the Apple II ( Figure 1-2), a
­preassembled computer with color graphics and popular spread-
sheet ­software called VisiCalc.
IBM followed Apple’s lead in 1981, introducing its personal
computer (PC). Other manufacturers also started making similar
machines, and the market grew. Since 1981, the number of PCs in
use has grown to the billions. However, many people today use t­ ablets
and smartphones in addition to or instead of PCs.
Today’s computers have evolved into connected devices that can share
data using the Internet or wireless networks. They are smaller, faster,
and have far greater capabilities than previous computers. In fact, your
smartphone probably has more computing power than the computer
that guided the Apollo mission to the moon in 1969!

Anton_Ivanov/Shutterstock.com
Explain the Impact of the Internet
of Things and Embedded Computers
The Internet of Things (IoT) is an environment where processors
are embedded in every product imaginable (things), and these
things communicate with one another via the Internet or wireless
networks. Alarm clocks, coffeemakers, thermostats, streetlights, navigation systems, and
much more are enhanced by the growth of IoT. IoT-enabled devices often are referred to
as smart devices (Figure 1-3) because of their ability to communicate, locate, and predict.
Smart devices often have associated apps to control and interact with them.

Figure 1-3: Smart devices use IoT to control home functions, such as a thermostat

Andrey_Popov/Shutterstock.com

The basic premise of IoT is that objects can be tagged, tracked, and monitored through
a local network or across the Internet. Communication technologies such as Bluetooth,
RFID tags, near-field communications (NFC), and sensors have become readily available,
more powerful, and less expensive. Sensors and tags can transmit data to a server on the
Internet over a wireless network at frequent intervals for analysis and storage.
Developments in Big Data have made it possible to efficiently access, store, and process
the mountain of data reported by sensors. Mobile service providers offer connectivity to a
variety of devices so that transmitting and receiving data can take place quickly.

Module 1: Impact of Digital Technology CC 1-3

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
An embedded computer is a computer that functions as one component in a larger prod-
uct, and which has a specific purpose. Embedded computers usually are small and have
limited hardware on their own but enhance the capabilities of everyday devices. Embed-
ded computers perform a specific function based on the requirements of the product in
which they reside. For example, an embedded computer in a printer monitors the ink lev-
els, detects paper jams, and determines if the printer is out of paper.
Embedded computers are everywhere. This technology enables computers and devices
to connect with one another over the Internet using IoT. You encounter examples of
embedded computers multiple times a day, perhaps without being aware of it.
Today’s vehicles have many embedded computers. These enable you to use a camera to
guide you when backing up, warn you if a vehicle or object is in your blind spot, or alert
you to unsafe road conditions. Recently, all new cars were required to include backup cam-
eras and electronic stability control, which can assist with steering the car in case of skid-
ding. All of this technology is intended to make driving safer (Figure 1-4).

Figure 1-4: Some of the embedded computers designed to improve safety, security, and performance in today’s vehicles
Smartphone apps, such as the OnStar RemoteLink app shown
here, remotely start the engine, unlock doors, stream music
through the vehicle’s sound system, display driving directions,
Nir Levy/Shutterstock.com; Santiago Cornejo/Shutterstock.com; Zapp2Photo/Shutterstock.com; Kenneth-Cheung/

and more.
iStockphoto.com; Marcin Laska/iStockphoto.com; pagadesign/iStockphoto.com; Source: OnStar, LLC

Adaptive cruise control systems detect if vehicles in


front of you are too close and, if necessary, adjust
the vehicle’s throttle, may apply brakes, and/or
sound an alarm.
Cars equipped with wireless communications capabilities,
called telematics, include features such as navigation
systems, remote diagnosis
and alerts, and Internet access.

Tire pressure monitoring systems send


warning signals if tire pressure is insufficient.

Advanced airbag systems have crash-severity


sensors that determine the appropriate level to
inflate the airbag, reducing the chance of
airbag injury in low-speed accidents. Electronic stability control automatically Drive-by-wire systems sense pressure on the gas pedal and
applies brakes, and may reduce engine communicate electronically to the engine how much and
power, when you lose control of steering or how fast to accelerate.
traction.

Critics of in-vehicle technology claim that it can provide drivers with a false sense of
security. If you rely on a sensor while backing up, parking, or changing lanes, you may miss
other obstructions that can cause a crash. Reliance on electronic stability control may cause
you to drive faster than conditions allow, or to pay less attention to the distance between
your vehicle and others.

ATMs and Kiosks


Automated teller machines (ATMs) are one of the more familiar uses of IoT. You can use
your ATM card to withdraw cash, deposit checks, and interact with your bank accounts.
Recent innovations are improving card security, such as chip-and-pin technology that
stores data on an embedded chip instead of a magnetic stripe.
ATMs are a type of kiosk. A kiosk is a freestanding booth usually placed in a public area
that can contain a display device used to show information to the public or event attendees.

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Kiosks enable self-service transactions in hotels and airports, for example, to enable users
to check in for a flight or room. Healthcare providers also use kiosks for patients to check
in and enter information, such as their insurance card number.

IoT at Home
IoT enables you to manage devices remotely in your home, such as to start the washing
machine at a certain time, view potential intruders via a webcam, or adjust the room tem-
perature. Personal IoT uses include wearable fitness trackers that record and send data to
your smartphone or computer about your exercise activity, the number of steps you take in
a day, and your heart rate.
Figure 1-5 shows an example of how IoT can help manage your daily tasks.

Figure 1-5: IoT-enabled devices can help you with daily tasks such as grocery shopping

Refrigerator Refrigerator sends Refrigerator adds Phone determines Phone sends store
detects a text to your ‘buy milk’ to your the closest grocery address to your
milk is low phone that you scheduling app store with the vehicle’s
need milk lowest milk navigation
price system

IoT continues to advance its capabilities, and can help you maintain a secure, energy-­
efficient, connected, voice-activated, remotely accessible home.

IoT in Business
All businesses and areas of business can take advantage of IoT. Manufacturing can use sen-
sors to monitor processes and increase quality of finished goods (Figure 1-6). Retail can use
sensors to track inventory or send coupons to customers’ phones while they shop. Shipping
companies can track mileage and location of their trucks and monitor driving times to
ensure the safety of their drivers.

Figure 1-6: Manufacturers can use a tablet to control a robotic arm


Zapp2Photo/Shutterstock.com

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
A healthcare provider can use IoT to:
• Connect to a patient’s wearable blood pressure or glucose monitor
• Send prescription updates and changes to a pharmacy, and alert the patient of the
prescription
• Track and store data provided by wearable monitors to determine necessary follow-up
care
• Send the patient reminders about upcoming appointments or tests
The uses of IoT are expanding rapidly, and connected devices continue to impact and
enhance business practices at all levels.

Discover Uses for Artificial Intelligence


Artificial intelligence (AI) is the technological use of logic and prior experience to simulate
human intelligence. AI has a variety of capabilities, such as speech recognition, virtual real-
ity, logical reasoning, and creative responses. Computers with AI can collect information
to make decisions, reach conclusions, and combine information in new ways, which is a
form of learning.
Computers with AI use machine intelligence rather than human intelligence to make
decisions. The goal in creating AI devices is to minimize the gap between what a machine
can do and what a human can do. Programmers train the computer to act when presented
with certain scenarios by instructing the computer that “if X happens, then do Y.”

Explore the Impact of Virtual Reality


Virtual reality (VR) is the use of computers to simulate a real or imagined environment that
appears as a three-dimensional (3-D) space. These simulations use 3-D images that enable
users to explore and have a sensory experience through visual and sound effects. You use
VR in gaming to interact with a virtual environment and digital beings. Augmented reality
(AR) is a type of VR that uses an image of an actual place or thing and adds digital informa-
tion to it. A photo of a location overlaid with information about places of interest (­ Figure 1-7)
or a football broadcast that shows a first-down marker are examples of AR.

Figure 1-7: Augmented reality combines real images with digital information
Zapp2Photo/Shutterstock.com

Although VR developers work mostly with digital graphics and animation, they also use
AI when creating virtual creatures that make decisions and change their behavior based on
interactions with others. A VR developer can create an entire 3-D environment that con-
tains infinite space and depth.

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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
The Digital Divide
All of this technology has many uses for both personal and business needs. However, it is
not available to everyone. The digital divide is the gap between those who have access to
technology and its resources and information, especially on the Internet, and those who do
not. Socioeconomic and demographic factors contribute to the digital divide, which can
impact individuals, households, businesses, or geographic areas.
Imagine the educational opportunities when you have access to high-speed, unfiltered
Internet content; your own laptop, tablet, or smart device; and software to create, track,
and process data and information. Then compare these opportunities with the opportu-
nities available to students who live in countries where the government restricts access to
Internet content, and economics prevent them from owning their own devices and the
software or apps used on them. These inequalities affect learning, knowledge, and oppor-
tunities and can have a lasting impact on the future of those affected.
Corporations, non-profits, educational institutions, and governments are working on
solutions to narrow the digital divide so that all learners can become digitally literate.

Develop Personal Uses for Technology


You can use technology to help with productivity, learning, and future career growth. In
your daily life you interact with embedded computers in stores, public transportation, your
car or truck, and more. Assistive technologies help people with disabilities to use technol-
ogy. Green computing practices reduce the impact of electronic waste on the planet.
Just as any society has rules and regulations to guide its citizens, so does the digital
world. As a digital citizen, you should be familiar with how to use technology to become
an educated and productive member of the digital world. This section covers several areas
with which you should be familiar in order to be a digital citizen.

Explore Personal Uses for Technology


Technology can enable you to more efficiently and effectively access and search for infor-
mation; share personal ideas, photos, and videos with friends, family, and others; com-
municate with and meet other people; manage finances; shop for goods and services; play
games or access other sorts of entertainment; network with other business professionals to
recruit for or apply for jobs; keep your life and activities organized; and complete business
activities. Artificial intelligence and robotics increase your productivity.
Artificial Intelligence
Some of the practical uses of AI include strategic gaming, military simulations, statistical pre-
dictions, and self-driving cars. For example, meteorologists use AI to analyze weather data
patterns to create a list of possible outcomes for an upcoming weather event. The predictions
made by the AI software then need to be interpreted, reviewed, and prioritized by people.
Some of the ways you might interact with AI on a daily basis include:
• Virtual assistants, which use voice recognition and search engines to answer, react, or
reply to user requests
• Social media and online ads, which track your data, such as websites visited, and
­provide ads targeted to your personal interests
• Video games that provide information to your virtual opponents based on your skill
level and past actions
• Music and media streaming services, which recommend options based on your past
listening and viewing choices
• Smart cars, which automate many driving tasks such as managing speed and avoiding
collisions
• Navigation apps, which provide you with information about traffic and the best routes,
along with preferred stops along your way
• Security, such as using your fingerprint to access your phone, or facial recognition and
motion-detection cameras that alert you to unusual or unauthorized visitors

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Another use of AI is natural language processing. Natural language processing is a form
of data input in which computers interpret and digitize spoken words or commands. In
some cases, users must train the software to recognize the user’s speech patterns, accent, and
voice inflections. Digital assistants like Amazon’s Alexa or Apple’s Siri use natural language
processing to respond to your verbal commands or questions, using search technology to
provide answers or perform a task, such as adding an item to a grocery list (Figure 1-8).

Figure 1-8: Smart devices provide you with assistance, answers, and more

Denys Prykhodov/Shutterstock.com

Use Robotics and Virtual Reality


Robotics is the science that combines engineering and technology to create and program
robots. Robots are useful in situations where it is impractical, dangerous, or inconvenient
to use a human, such as cleanup of hazardous waste and materials, domestic uses such as
vacuuming, and agricultural and manufacturing uses (Figure 1-9).

Figure 1-9: Robot used to detect weeds and spray chemicals


Zapp2Photo/Shutterstock.com

Robots can also assist surgeons. A robotic arm or instrument can be more precise, flex-
ible, and controlled than a human hand. 3-D cameras enable the surgeon to see inside the
body. Robotic surgeries often take less time to heal and can prevent risk of infection because
they require a smaller incision site. However, robots require a surgeon to control and direct
the operation. Surgeons must not only be trained medically, but also to use the robot.

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Self-driving cars use cameras to change speed due to traffic. They rely on GPS to nav-
igate the best and fastest route. The proponents say that they reduce dangers related to
human error. One of the biggest concerns about self-driving cars is that they may contrib-
ute to accidents caused by distracted driving.
Outside of gaming, science and medicine use VR for training and research. For exam-
ple, medical students can use VR to practice their emergency medicine skills. NASA uses
VR to simulate space flight and the environments of other planets. Other commercial uses
include enabling potential home buyers to move through a home’s various rooms, or con-
struction companies to show a preview of the completed building.
When you make a decision based on observation, or answer a question, your brain and
senses prompt you to use your past experiences, knowledge base, and visual and other sen-
sory clues to come up with a response. AI and other technologies that mimic human action
use some of the same processes. Computers learn from past interactions to predict likely
outcomes or responses. They use databases and Internet searches to come up with answers
to questions. Cameras can read faces and analyze voices to recognize users.

Utilize Technology in Daily Life


Imagine your life without technology and the Internet. You probably use the Internet daily
to find information, connect with social media, make purchases, and more. Your devices
can help you connect to the Internet to perform these tasks. The following are examples of
how you might interact with technology, including embedded computers and the Internet,
in your daily life.
The sound of the alarm you asked your smart speaker to set last night wakes you up. You
can smell the coffee brewing from the coffee maker you programmed to go off five minutes
before your alarm. Once you leave for work, your thermostat will adjust by five degrees,
and then readjust to a more comfortable temperature by the time you arrive home.
On your way to and from work, you check the public transportation app on your phone
(Figure 1-10) to locate and get directions to the nearest subway station. Once there, you
scan your phone to pay your fare and access the terminal. A screen in the station displays

Figure 1-10: You can use apps to find information about public transit options
Rawpixel.com/Shutterstock.com

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an alert when the train is incoming. As the subway speeds towards the next station, it relies
on sensors to determine any oncoming traffic and report delays, changes in routes, and the
next available stop.
After work, you decide to take your car and go shopping. You program your vehicle’s
GPS to take you to the nearest mall. As you drive, your car senses the space between you
and the car ahead and slows your speed to keep a safe distance. Outside the mall, you use
a parking app to locate a parking spot near the front door and use your car’s cameras to
safely navigate into the spot.
Before heading into the store, you decide to check your balance on your debit card. Your
banking app tells you how much money is in your checking account. You tap to transfer
$40 to your smartphone’s payment app, then you head to the store.
You walk into a clothing store, searching for a new sweater. You talk to a sales associate,
who uses her tablet to look up your personal profile, including past purchases, based on
your phone number. The sales associate tells you what size you wear, and what colors you
have bought in the past few years. Together, you find a sweater that fits and that you don’t
currently have anything like in your wardrobe. Before using the store’s self-checkout, you
check your store loyalty app on your smartphone to see what coupons are available.

Use Technology to Assist Users with Disabilities


The ever-increasing presence of computers in everyone’s lives has generated an awareness
of the need to address computing requirements for those with limitations, such as learning
disabilities, mobility issues, and hearing and visual disabilities.
The Americans with Disabilities Act (ADA) requires any company with 15 or more
employees to make reasonable attempts to accommodate the needs of physically chal-
lenged workers. The Individuals with Disabilities Education Act (IDEA) requires that pub-
lic schools purchase or acquire funding for adaptive technologies. These laws were put in
place to ensure that people with disabilities can access resources, information, and services
using the appropriate technology.
Users with visual disabilities can change screen settings, such as increasing the size or
changing the color of the text to make the words easier to read. Changing the color of text
also can address the needs of users with certain types of color blindness. Instead of using
a monitor, blind users can work with voice output. That is, the computer speaks out loud
the information that appears on a screen. A Braille printer prints information on paper in
Braille (Figure 1-11).

Figure 1-11: A Braille printer


Andy Shell/Shutterstock.com

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Screen reader technology uses audio output to describe the contents of the screen. Screen
readers can read aloud webpages and documents or provide narration of the computer or
device’s actions. Alternative text (alt text) is descriptive text added to an object, such as a
picture or drawing (Figure 1-12). A screen reader will read the alt text aloud so that the user
understands the image and its purpose. Webpages and documents should include alt text
for all images. Alt text can be as simple as the name of a famous individual shown in a pho-
tograph, or more complex, such as interpreting the results of a chart or graph. Productivity
applications such as Microsoft Office and webpage creation apps prompt users to add alt
text, and sometimes provide suggested alt text content.

Figure 1-12: Screen readers use alt text to describe an image

Alt text
Colorful hot air balloons
flying over champagne
vineyards at sunset,
Montagne de Reims,
France
Miki Studio/Shutterstock.com

Users with a hearing disability can instruct programs or apps to display words or other
visual clues instead of sounds, such as for a notification from an app. Captioning software
displays scrolling text for dialogue in a video. Cameras can interpret sign language gestures
into text.
Mobility issues can impact a user’s ability to interact with hardware, such as a key-
board or a mouse. Users with limited hand mobility can use an on-screen keyboard, a
keyboard with larger keys, or a hand-mounted pointer to control the pointer or inser-
tion point. Alternatives to mouse buttons include a hand pad, a foot pedal, a receptor
that detects facial motions, or a pneumatic instrument controlled by puffs of air. Users
with conditions that cause hands to move involuntarily can purchase input devices such
as a keyboard or mouse that are less sensitive to accidental interaction due to trembling
or spasms.
Users with learning disabilities might struggle with reading words on a screen, hand-
writing, or retaining information. Technologies that help these users learn or perform tasks
include:
• Speech recognition programs so the user can input data or information verbally
• Graphic organizers to enable a user to create an outline or structure of information
• Audio books to read information aloud to the user instead of reading on a printed
page or on the screen
The basic premise of assisted technology is to improve accessibility for all users and
provide the same opportunities to learn, work, and play, no matter what limitations a
user has.

Apply Green Computing Concepts to Daily Life


People use, and often waste, resources such as electricity and paper while using technology.
The practice of green computing involves reducing electricity consumed and environmen-
tal waste generated when using computers, mobile devices, and related technologies.

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Figure 1-13: Look for the Energy Star logo when Personal computers, displays, printers, and other devices should comply
purchasing appliances or devices with guidelines of the ENERGY STAR program (Figure 1-13). The United
States Department of Energy (DOE) and the United States Environmental
Protection Agency (EPA) developed the ENERGY STAR program to help
reduce the amount of electricity used by computers and related devices.
This program encourages manufacturers to create ­e nergy-efficient
devices. For example, many devices switch to sleep or power save mode
after a specified amount of inactive time.
US Environmental Protection Agency, ENERGY STAR program

Electronic waste and trash has a negative effect on the environment


where it is discarded. You can avoid electronic waste by not replacing
devices every time a new version comes out, and recycling devices and
products such as ink and toner when they no longer provide value.
Your personal green computing efforts should include:
• Purchasing and using products with an ENERGY STAR label
• Shutting down your computers and devices overnight or when not in use
• Donating computer equipment
• Using paperless communication
• Recycling paper, toner and ink cartridges, computers, mobile devices,
and printers
• Telecommuting and using video conferencing for meetings

Organizations can implement a variety of measures to reduce electrical waste, such as:
• Consolidating servers
• Purchasing high-efficiency equipment
• Using sleep modes and other power management features for computers and devices
• Buying computers and devices with lower power consumption processors and power
supplies
• Using outside air, when possible, to cool the data center or computer facility
• Allowing employees to telecommute to save gas and reduce emissions from vehicles
Green computing practices are usually easy to implement and can make a huge impact
on the environment.

Enterprise Computing
A large business with many employees is known as an enterprise. Enterprise computing
refers to the use of technology by a company’s employees to meet the needs of a large busi-
ness. Each department of a company uses technology specific to its function. Table 1-1
shows some of the uses of technology for different functional units.

Table 1-1: Enterprise functional units

Functional unit Technology uses


Human resources Track employees’ personal data, including pay rates,
benefits, and vacation time
Accounting Keep track of income and spending
Sales Manage contacts, schedule meetings, log customer
interactions, and process orders
Information technology Maintain and secure hardware and software
Engineering and product Develop plans for and test new products
development
Manufacturing Monitor assembly of products and manage inventory
of parts and products
Marketing Create and track success of marketing campaigns that
target specific demographics
Distribution Analyze and track inventory and manage shipping
Customer service Manage customer interactions
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Explain the Role of Technology
in the Professional World
Nearly every job requires you to interact with technology to complete projects, exchange
information with coworkers, and meet customers’ needs. Whether you are looking for a job
in a technology field or other area, you can use technology to prepare for and search for a job.

List the Ways that Professionals Might


Use Technology in the Workplace
Technological advances, such as the PC, enabled workers to do their jobs more efficiently
while at their desks. Today’s workers can use smartphones, the Internet, the cloud, and
more to work remotely, whether they are telecommuting (working from home), or travel-
ing halfway around the world.
An intelligent workplace uses technology to enable workers to connect to the company’s
network, communicate with each other, use productivity software and apps, meet via web
conferencing, and more. Some companies provide employees with computers and devices
that come with the necessary software and apps, network connectivity, and security. Other
workplaces have a BYOD (bring your own device) policy, enabling employees to use their
personal devices to conduct business. Companies use online collaborative productivity
software to allow employees to share documents such as reports or spreadsheets and to
make edits or comments.

Technology in K-12 Education


Schools use social networking tools to promote school events, work cooperatively on
group projects, and teach concepts such as anti-bullying. Online productivity software
enables students to work collaboratively on projects and send the finished assignment to
the teacher using email, reducing the need for paper printouts. These factors and more
create an intelligent classroom, in which technology is used to facilitate learning and
communication.

Technology in Higher Education


A college or university might use a learning management system (LMS) to set up web-based
training sites where students can check their progress in a course, take practice tests, and
exchange messages with the instructor or other students. Students also can view instructor lec-
tures online and take classes or earn a degree online. Ebooks let students read and access con-
tent from their tablet or device, and access digital assets like videos associated with the content.

Technology in Healthcare
Physicians use computers to monitor patients’ vital signs and research symptoms and
diagnoses. The mobile health (mHealth) trend refers to healthcare professionals using
smartphones or tablets to access health records stored in the cloud, and patients using
digital devices to monitor their conditions and treatments, reducing the need for visits to
the doctor’s office. For example, mHealth apps can track prescription information, text
reminders to take medication, or refill the prescription. Medical monitoring devices, such
as electronic bracelets, collect vital signs and send the data to a specialist. Patients can
ingest smart pills that contain sensors to monitor medication or contain tiny cameras
to enable a physician to view the patient’s internal organs without invasive procedures.
Healthcare also uses 3-D printers to manufacture skin for burn patients, and prosthetic
devices and casts.

Technology in the Transportation Industry


Transportation workers use handheld computers to scan codes on packages or containers
of products before loading them on a vehicle, train, ship, or plane. You then can track the

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progress of your package as it makes its way to you. Computers find an efficient route for
the packages and track their progress (Figure 1-14). Drivers use GPS to navigate quickly
and safely, avoiding traffic and hazardous conditions. Soon, self-driving trucks will use
robotics for mechanical control. Automated vehicles increase independent transportation
options for people with disabilities.

Figure 1-14: The transportation industry uses code scanning to track packages

Pro_Vector/Shutterstock.com

Technology in Manufacturing
Manufacturers use computer-aided manufacturing (CAM) to streamline production and
ship products more quickly. With CAM, robots perform work that is too dangerous,
detailed, or monotonous for people. In particular, they play a major role in automotive
manufacturing. For example, robots typically paint the bodies of cars because painting
is complex, difficult, and hazardous. Pairing robotic systems with human workers also
improves quality, cost efficiency, and competitiveness. Computers and mobile devices
make it possible to order parts and materials from the warehouse to assemble custom
products. A company’s computers monitor assembly lines and equipment using machine-
to-machine (M2M) communications.

Explore Technology Careers


The technology field provides opportunities for people of all skill levels and interests, and
demand for computer professionals continues to grow. The following sections describe
general technology career areas.
Software and Apps
The software and apps field consists of companies that develop, manufacture, and sup-
port programs for computers, the web, and mobile devices. Some companies specialize in
a certain area, such as productivity software or gaming. Other companies sell many types
of software that work with both computers and mobile devices and may use the Internet to
sync data and use collaborative features.
Technology Equipment
The technology equipment field consists of manufacturers and distributors of computers,
mobile devices, and other hardware. In addition to the companies that make the finished
products, this field includes companies that manufacture the internal components such as
chips, cables, and power supplies.
IT Departments
Most medium and large businesses and organizations have an Information Technology (IT)
department. IT staff are responsible for ensuring that all the computer operations, mobile

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devices, and networks run smoothly. They also determine when and if the organization
requires new hardware, mobile devices, or software. IT jobs typically are divided into the
areas shown in Table 1-2.
Table 1-2: IT responsibilities

IT area Responsibilities
Management Directs the planning, research, development,
evaluation, and integration of technology
Research and software Analyzes, designs, develops, and implements new
development information technology and maintains existing systems
Technical support Evaluates and integrates new technologies, administers
the organization’s data resources, and supports the
centralized computer operating system and servers
Operations Oversees the centralized computer equipment and
administers the network
Training and support Teaches employees how to use the information system
and answers user questions
Information security Develops and enforces policies that are designed to
safeguard an organization’s data and information from
unauthorized users

Technology Service and Repair


The technology service and repair field provides preventative maintenance, component
installations, and repair services to customers. Some technicians receive training and cer-
tifications from manufacturers to become specialists in devices from that manufacturer.
Many technology equipment manufacturers include diagnostic software with their com-
puters and devices that assist technicians in identifying problems. Technicians can use
the Internet to diagnose and repair software remotely, by accessing the user’s computer or
device from a different location.
Technology Sales
Technology salespeople must possess a general understanding of technology, as well as
specific knowledge of the product they are selling. Strong people skills, including listen-
ing and communicating, are important. Some salespeople work directly for a technology
equipment or software manufacturer, while others work for resellers of technology, includ-
ing retail stores.
Technology Education, Training, and Support
Schools, colleges, universities, and companies all need qualified educators to provide
­technology-related education and training. Instructors at an educational institution typi-
cally have a background and degree related to the technology they are teaching. Corporate
trainers teach employees how to use the technology specific to the business or industry.
Help desk specialists provide support by answering questions from employees to help them
troubleshoot problems.
IT Consulting
An IT consultant typically has gained experience in one or more areas, such as software
development, social media, or network configuration. IT consultants provide technology
services to clients based on their specific areas of expertise. Sometimes a company will hire
a large group of IT consultants to work together on a specific task, such as building a new
network infrastructure or database.
System Development
System developers analyze and create software, apps, databases, websites and web-based
development platforms, cloud services, and networks. Developers identify the business

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requirements and desired outcomes for the system, specify the structure and security
needed, and design and program the system.
Web Marketing and Social Media
Careers in web marketing require you to be familiar not only with marketing strategies,
but also with web-based platforms and social media apps. Web marketers create social
media plans, including the content and timing of marketing campaigns, posts, and emails.
Search engine optimization (SEO) knowledge helps to create web content and layout that
enhances the content’s results when users search for content.
Data Storage, Retrieval, and Analysis
Employees in this field must be knowledgeable about collecting, analyzing, storing, and
reporting data from databases or the web. Data scientists use analytics to compile statistics
on data to create strategies or analyze business practices. Web analytics experts measure
Internet data, such as website traffic patterns and ads (Figure 1-15). Digital forensics exam-
iners use evidence found on computers, networks, and devices to help solve crimes.

Figure 1-15: Web analytic data measures web site traffic patterns
Artgraphixel/Shutterstock.com

Information and Systems Security


Careers in information and systems security require you to be knowledgeable about poten-
tial threats to a device or network, including viruses and hacking. Security specialists need
to know tools and techniques to prevent against and recover from digital attacks.

Explore How You Might Prepare for a Career in Technology


You can use both social media and job search websites to learn about technology careers
and to promote yourself to potential employers. By creating a profile on a career networking
site or creating a personal website or blog that showcases your talents, hiring managers can
learn more about you beyond what you can convey in a traditional, one-page paper resume.
Professional Online Presence
Recommended strategies for creating a professional online presence include:
• Do not use humorous or informal names for your account profiles, blog, or domain
name.
• Include a photo that shows your best self.
• Upload a PDF of your resume.
• Include links to videos, publications, or digital content you have created.

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• Proofread your resume, blog, website, or profile carefully to avoid spelling and gram-
mar mistakes.
• Enable privacy settings on your personal social media accounts, and never post
­anything online that you would not want a potential employer to see.
Online social networks for professionals can help you keep up with past coworkers,
instructors, potential employers, and others with whom you have a professional connection.
You can use these networks to search for jobs, learn about a company before interviewing,
join groups of people with similar interests or experiences, share information about your
career, and communicate with contacts. LinkedIn (Figure 1-16) and other professional net-
working websites also offer online training courses to keep your skills up-to-date.

Figure 1-16: LinkedIn is a career-based social networking site

LinkedIn
Certifications
Some technology careers require you to have certain certifications. A certification demon-
strates your knowledge in a specific area to employers and potential employers. Online
materials and print books exist to help you prepare for a certification exam. Most certifica-
tions do not require coursework assignments, but instead require you to pass an exam that
demonstrates your proficiency in the area. Tests typically are taken at an authorized testing
center. Some tests are multiple choice, while others are skills-based. You likely will have to
pay a fee to take the exam. Some areas that offer certifications include:
• Application software
• Data analytics, database, and web design
• Hardware
• Networking
• Operating systems
• Programming
• Cybersecurity
Obtaining a certification requires you to spend time and money. Certifications demon-
strate your commitment to your chosen area and can help you land a job.

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MODULE Summary

1 Computers impact your daily life in many ways, including the use of embedded computers in vehi-
cles, ATMs, and stores, and the “Internet of Things” that allows smart home appliances and other
devices to communicate over the Internet or a wireless network.
Computers have evolved from large, inefficient, and expensive devices that used technology such
as vacuum tubes to smaller, more powerful connected devices such as PCs, smartphones, and more.
Artificial intelligence, virtual reality, and augmented reality use logic and simulations to make
predictions, educate, and entertain. Users with limitations or disabilities can use many different
devices and software that enable them to access and use technology. There are many ways you can
employ green computing practices to help reduce your impact on the environment.
Technology has had a large impact on the professional world, including intelligent workplaces.
Education, transportation, healthcare, and manufacturing all use technology to reduce costs and
increase safety and efficiency.
There are many careers available to you in the technology field, including IT, security, software
development, and more. To prepare for a career in technology, you should create a professional
online presence and take advantage of certification options.

Review Questions
1. (True or False) A microprocessor is the “brains” of a 9. (True or False) The ENERGY STAR program
computer. encourages manufacturers to reduce the amount of
2. (True or False) Embedded computers are standalone electricity used by computers and related devices.
products that have many functions. 10. BYOD stands for Bring Your Own .
3. The basic premise of ________ is that objects can be a. Device
tagged, tracked, and monitored through a local net- b. Daily planner
work, or across the Internet. c. Database
a. intelligent workspaces d. Data
b. the digital divide 11. (True or False) An intelligent classroom is one in
c. the Internet of Things which technology is used to facilitate learning and
d. artificial intelligence communication.
4. (True or False) Computers with AI use human intel- 12. Colleges use management systems
ligence to make decisions. (LMSs) to set up web-based training sites where stu-
dents can check their progress in a course, take prac-
5. (True or False) A digital citizen uses technology to
tice tests, and exchange messages with the instructor
be productive and efficient.
or other students.
6. (True or False) A kiosk is a freestanding booth usu- a. learning
ally placed in a public area that can contain a display b. linked
device used to show information to the public or c. locational
event attendees. d. live
7. are smart devices that respond to a user’s 13. (True or False) Automated vehicles decrease inde-
verbal commands by using search technology to pendent transportation options for people with
­provide an answer to a question or perform a task. disabilities.
a. ATMs 14. (True or False) The mobile health (mHealth) trend
b. Green computers refers to doctors and nurses using smartphones or tab-
c. Integrated circuits lets to access health records stored on mobile devices.
d. Digital assistants
15. A company’s computers monitor assembly lines and
8. text is descriptive text added to an
equipment using communications.
object.
a. CAM
a. Associative
b. AI
b. Alternative
c. IT
c. Accessible
d. M2M
d. Assistive

CC 1-18 Module 1: Impact of Digital Technology

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
16. A company’s department oversees the 17. (True or False) When looking for a job, you should
centralized computer equipment and administers use humorous or informal names for your account
the network. profiles, blog, or domain name to make yourself
a. operations stand out.
b. management
c. technical support
d. information security

Discussion Questions
1. How have embedded computers and the IoT impacted your 3. What additional uses of technology can you see in the
daily life? What additional uses can you see yourself using? workplace? List ways technology impacts other careers not
What security or other risks might you encounter with IoT? discussed in this module, such as finance, government,
non-profits, and agriculture.
2. How do the following technologies help you in your quest
to become a digital citizen: kiosks, enterprise computing, nat-
ural language processing, robotics, and virtual reality?

Critical Thinking Activities


1. You work in the educational software industry. Your boss 2. You and your roommate decide to reduce your environ-
asks you to give a brief lecture to other employees about the mental impact by recycling more, going paperless, and using
digital divide. Create a one-page document in which you environmentally safe cleaning products. You know you also
define and give examples of the impact of the digital divide, can use green computing tactics to reduce electronic waste,
and list ways your company can work to narrow the gap minimize power use, and more. Create a list of five reasons
between students without reliable access to educational soft- why you should add green computing to your efforts. List 10
ware, the Internet, and the hardware on which to run both. ways you can apply green computing to your daily life.
Discuss the ethical ramifications of not addressing the digital
divide—what is your role as a company? 3. Research the trend of BYOD in workplaces. Compare the
advantages to any potential disadvantages. Do you think more
companies should adopt this policy? Why or why not?

Key Terms
alternative text (alt text) embedded computer learning management system (LMS)
Americans with Disabilities Act (ADA) enterprise computing machine-to-machine (M2M)
artificial Intelligence (AI) graphic organizer microprocessor
audio books green computing mobile health (mHealth)
augmented reality (AR) hardware natural language processing
BYOD (bring your own device) Individuals with Disabilities Education personal computer (PC)
chip-and-pin technology Act (IDEA) robotics
computer information screen reader
computer literacy Information Technology (IT) smart device
computer-aided manufacturing (CAM) department software
data integrated circuits speech recognition program
digital assistant intelligent classroom telecommuting
digital citizen intelligent workplace transistor
digital divide Internet of Things (IoT) vacuum tube
digital literacy kiosk virtual reality (VR)

Module 1: Impact of Digital Technology CC 1-19

Copyright 2023 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Another random document with
no related content on Scribd:
lisäsi nuorukainen auttaessaan sydämensä valittua ylös. Samalla
onnistui hän painamaan suukkosen tyttönsä valkoiselle kaulalle.

»Rezsö, tiedäthän, että olen kieltänyt sinua suutelemasta minua»,


sanoi tyttö nyrpeästi.

»Senvuoksi juuri haluankin suudella sinua, kultaseni.


Suuteleminen ei olisi ollenkaan hauskaa, jos tytöt suostuisivat
siihen».

»En tanssi csárdásta kanssasi, jos vain vielä suutelet minua».

»En suutelekaan sinua äitisi nähden», kuiskasi poika, »mutta ehkä


sitten jälkeenpäin».

»Hsh!» sanoi tyttö punastuen. »Tuolta tulevat kreivin vaunut.


Minun on kiiruhdettava sisään, sillä muuten en saa hyvää paikkaa».

»Ja tuoltahan tuo Keményn Andráskin vihdoin tulee»! kuultiin


muutamien miesten iloisesti sanovan.

Profeetta oli ennustanut oikein. András oli luottanut Csillagiin, että


se kuljettaa hänet rapaisia teitä kirkkoon, ja Etelkakin saapui
ratsastaen poikansa tallista otetulla varmajalkaisella hevosella.

Nuorta talonpoikaa tervehdittiin monilla »Isten hozta»-huudoilla ja


parikymmentä palvelusintoista käsivartta ojentautui auttamaan
Etelkaa satulasta. Andráksen sitoessa Csillagia ja sen toveria
puuhun kiinni saapuivat Bideskuty’n neljän mustan hevosen vetämät
vaunut kirkon portille. Hevosilla oli messinkiheloin koristetut
tulipunaiset valjaat. Talonpojat siirtyivät kunnioittavasti syrjään, kun
kreivitär astui vaunuista kahisevassa silkkipuvussaan, kauniiseen
musliinipukuun pukeutuneen llonkan seurassa.
Kreivitär Irma oli hyvin kalpea ja riutuneen näköinen. Noissa
vieläkin kauniissa kasvoissa oli uusia syviä ryppyjä ja tuon ylpeän
ylenkatseellisen suunkin ympärille oli niitä vuoden kuluessa
keräytynyt yhä useampia. Hän käveli talonpoikien ohi vastaten
heidän kunnioittaviin tervehdyksiinsä kuin kuningatar alamaistensa
kumarruksiin. Ilonka, joka oli yhtä reipas ja iloinen kuin ennenkin,
hymyili kaikille kuin iloinen lapsi. Hänellä ei nähtävästi ollut vielä
mitään huolia, sillä mitä hänen vanhempansa olivat kärsineetkään
tuon kahdeksan kuukautta sitten tapahtuneen onnettomuuden
vuoksi, eivät he olleet antaneet tyttärensä sitä huomata, ja niin ollen
oli tämän elämä vielä paljasta auringonpaistetta.

András seisoi kirkon oven vieressä pitäen äitiään kädestä kiinni.


Kun kreivitär nousi portaille, astuivat he syrjään, ja Etelka tunsi
nopeasti, että hänen kädessään lepäävä Andráksen käsi vapisi kuin
haavan lehti. Hän katsoi poikaansa ja huomasi tämän silmissä, jotka
olivat kiintyneet vieressä oleviin ylhäisiin naisiin, niin toivovan hellän
ilmeen, mutta kumminkin niin kaipaavan, että hänen äidin
sydämensä tunsi tuskaa tämän poikansa puolesta, jonka huolia hän
tuskin ymmärsi.

Kreivitär Irma oli myöskin huomannut Andráksen ja vastannut


tämän tervehdykseen, mutta kun hän saapui aivan Andráksen
kohdalle, pysähtyi hän hetkiseksi. Näytti siltä kuin hän sisimmässään
olisi taistellut jotakin kovaa taistelua pääsemättä oikein voitolle.
Sitten näytti hän tekevän nopean päätöksen ja käännyttyään nuoren
talonpojan puoleen sanoi hän:

»Bideskuty’n kreivi pyysi minua sanomaan teille, että hän haluaa


keskustella kanssanne, jos haluatte kunnioittaa häntä tulemalla
päivälliselle luoksemme tänään jumalanpalveluksen jälkeen».
Ilonka oli pysähtynyt äitinsä rinnalle, ja hänen suuret siniset
silmänsä olivat kiintyneet uteliaasti kauniiseen nuoreen talonpoikaan,
joka näytti niin mahtavalta runsaasti koruompeluksin koristellussa
viitassaan, hopeasolkisessa vyössään, takissaan ja pitkässä
riippuvassa haikaran sulassaan, joka koristi hänen lakkiaan, jonka
hän otti kunnioittavasti päästään vastatessaan kreivittären kutsuun.

»Tulen tervehtimään kreiviä», sanoi hän kumartaen.

Seuraavassa silmänräpäyksessä katosivat kreivitär ja Ilonka


kirkon porstuaan.

Nyt näkyi isä Ambrosiuskin tulevan. Hän oli kohottanut


kauhtanansa hyvin korkealle laihojen nilkkojensa yläpuolelle
suojellakseen sitä ravalta. Kaikki menivät nyt kirkkoon, naiset
oikealle ja miehet vasemmalle puolelle. Kun ensin oli katsahdettu
uteliaasti jalosukuisiin naisiin, painettiin päät kunnioittavasti penkkien
laitoihin ja odotettiin, että isä Ambrosius aloittaisi
jumalanpalveluksen. Vaatimattomaan iän kuluttamaan messupukuun
pukeutunut vanha pappi oli tullut kirkkoon kantaen pyhiä astioita, ja
jokainen polvistui messun alussa kuunnellakseen uskontunnustusta.
Nuoremmat seurasivat latinankielisistä rukouskirjoistaan lukemista,
mutta useimmat vanhukset, joille kaikki painettu oli vielä hyvin
salaperäistä, lausuivat tyynesti rukouksiaan mumisevin äänin, joka
muodosti omituisen säestyksen isä Ambrosiuksen hiljaa lausutuille
sanoille.

Tuo hurskas, yksinkertainen kansa kuunteli kunnioittavasti


vaitiollen kirkon määräämiä sanoja ymmärtämättä niiden merkitystä,
mutta uskoen kumminkin varmasti niiden ilahduttavan Jumalaa,
koska isä Ambrosius ne luki, joka oli niin hyvä ja niin oppinut, ja
koska heidän isänsä ja iso-isänsä ja monet sukupolvet ennen heitä
olivat kunnioittaneet Jumalaa tässä samassa kirkossa tähän samaan
tapaan. Silloin tällöin äänekkäästi laulettu »Per omnia saecula
saeculorum», katkaisi toimituksen rauhallisen hiljaisuuden. Opettajan
pieni rämisevä harmooni vastasi siihen ja sen soittajan värisevin
kimein äänin laulettu »Amen» lopetti sen aina. Muuten oli kaikki
kunnioittavan hiljaista. Auringon kalpeat säteet tunkeutuivat joskus
pienistä ikkunoista valaisemaan vaatimattomia sanankuulijoita, ja
etäisyydestä kuului virran surullinen kohina lakkaamatta ja synkästi
kuin kaukainen tukahdutettu jyrinä.

Silloin ilmoitti suntion soittama pieni kello Jumalan ruumiillisen


tulon kylän pieneen kirkkoon. Kaikki polvistuivat kunnioittavasti ja
taivuttivat nöyrästi päänsä palvellakseen Vapahtajaa, joka isä
Ambrosiuksen sanojen mukaan oli poistunut ihanasta taivaastaan
yhtyäkseen tuohon valkoiseen öylättiin, jota hän piti hyppysissään.
Hetkisen vallitsi kirkossa täynnä uskonnollista pelkoa oleva
hiljaisuus, ja kun tuo pieni kello lakkasi soimasta, uskalsivat vain
muutamat katsoa alttariin, jolla olevalla valtaistuimella Jumala nyt
todellakin istui.

Jumalanpalveluksen kuluessa katsoi Etelka usein poikaansa, joka


oli polvistunut erään vasemmalla puolella olevan kivipilarin viereen,
ja huomasi, että tämä huolimatta jumalallisesta toimituksesta oli
kiinnittänyt tummat silmänsä uneksivasti aivan muualle kuin alttariin.
Hän oli ristinyt käsivartensa lujaan rinnalleen, ja kerran, kun kalpea
auringonsäde tunkeutui pienestä ikkunasta ja valaisi erään
kultakiharaisen pään, joka oli kumartunut kunnioittavasti rukouskirjan
yli, ilmestyi kyynel hänen silmäänsä ja valui hitaasti hänen ruskealle
poskelleen. Etelka näki, ettei hän rukoillut, vaan ainoastaan katsoi
tuohon yhteen suuntaan niin kaihoisasti ja ikävöiden, että Etelkakin
tunsi silmänsä täyttyvän kyynelillä. Isä Ambrosius oli alkanut laulaa
»Ite! Missa est!» Pieni seurakunta alkoi vähitellen poistua,
kokoutuakseen kirkon edustalle, johon suuren akasiapuun juurelle oli
asetettu lumivalkoisella liinalla peitetty pöytä. Sille oli ladottu vasta
teurastettujen lampaiden reisiä, munia, voita, juustoja ja savustettuja
liikkiöitä odottamaan isän siunausta.

Osa tuosta tämän hedelmällisen maan tuottamasta runsaudesta


oli aiottu hyvälle isä Ambrosiukselle ja osa taasen köyhille ja
vaivaisille, jotka eivät enää kyenneet tekemään työtä. Ylpeästi
vertasi jokainen toimelias talonemäntä omia pääsiäismuniaan
naapurien tuomiin ja totesi juustonsa valkoisuuden ja voinsa
kermarikkauden.

Pöydän keskellä olevassa suuressa hopeamaljassa oli kokonainen


paistettu karitsa, jonka kreivi oli lähettänyt siunattavaksi.
Vaatimattomampien talojen värjätyt munat ja muut pienemmät
tuotteet oli asetettu yksinkertaisille savilautasille tahi kaislakoreihin.

Seurakuntalaiset kokoutuivat pieneen kirkkotarhaan ja välittämättä


liasta ja tomusta polvistuivat he kuuntelemaan noita liikuttavia
rukouksia Jumalan siunauksen hankkimiseksi maan ensimmäisille
hedelmille. Tarhan keskelle oli levitetty matto kreivittärelle ja
llonkalle, ja heidän ympärilleen polvistuivat maalauksellisiin ryhmiin
kaikki kauniit talonpoikaistytöt ja päivettyneet nuorukaiset.

Isä Ambrosius seisoi pöydän takana levitetyin käsivarsin ja


kunnioittavasti taivaaseen päin luoduin katsein rukoillen siunausta.
Aivan hänen vieressään heilutteli pieni suntio suitsutusastiaa, josta
levisi suloista ja läpitunkevaa myrhan tuoksua ilmaan. Aurinko oli nyt
saavuttanut täydellisen valovoimansa ja sen keskipäivän säteet
panivat märän maan kovasti höyryämään ja muuttivat jokaisen
ruohokossa piilevän sadepisaran kirkkaaksi timantiksi. Kaukaa
kuuluva joen kumea kohina säesti surullisesti isä Ambrosiuksen
kuiskaten lausuttuja rukouksia.

Levitettyään kätensä kaikkien edessään olevien tavaroiden yli


pyysi kunnioitettava isä Jumalaa siunaamaan nämä maan
ensimmäiset hedelmät, ja kun hän oli lopettanut, pirskoitti hän pyhää
vettä jokaiseen munakoriin ja jokaiseen karitsanpaistiin heiluttaen
samalla suitsutusastiaa niiden yläpuolella. Hänen vanhat ystävälliset
kasvonsa loistivat kunnioituksesta ja syvästi kiitollisena ylisti hän
Luojaa tämän onnellisen maan runsaista hedelmistä. Kun viimeinen
rukous oli lausuttu ja kaikki olivat toistaneet »Amen», sanoi pappi
lopuksi seurakuntalaisilleen:

»Lapseni, nyt kun olemme kiittäneet Jumalaa kaikista hänen


antamistaan hyvistä lahjoista, ja rukoilleet hänen siunaustaan
kevään ensimmäisille hedelmille, pyydän teitä yhtymään kanssani
lämpimään rukoukseen, että taivaallinen isämme armossaan
tukahduttaisi vihansa rakastamaamme Heven maakuntaa kohtaan ja
pakottaisi Tarnan veden palaamaan uomaansa takaisin jälleen.
Meidän on rukoiltava Jumalaa, että hän hyvittäisi onnettomuuden,
joka aiheuttaa niin paljon huolta Bideskuty’n, Kisfalun ja Zárdan
herralle, jolla oli jo niin paljon vaikeuksia viime vuonna, jolloin tuo
kauhea tulipalo hävitti hänen satonsa. Sanokaamme kaikki
sydämestämme 'Isämme' ja sitten kolmasti 'Kuule meitä Maria', niin
silloin pyhä neitsyt rupeaa jumalallisille poikineen toimimaan jalon
kreivin hyväksi».

Nämä yksinkertaiset rukoukset toistettiin kunnioittavasti, kuten isä


Ambrosius oli tahtonutkin, sillä kaikki olivat todellakin suruissaan
nähdessään tulvan hävittävän tätä kaunista maata; ja nuo molemmat
jalosukuiset naiset olivat näyttäneet niin surullisilta
jumalanpalveluksen kestäessä, että heidän kärsimisensä
tyhmyyksien tähden, joille he eivät voineet mitään, tuntui kovalta.

Kuultuaan isä Ambrosiuksen kehoituksen oli kreivitär synkistynyt.


Hänen ylpeytensä kapinoi tällaista heidän vuokseen lausuttua
nöyrää rukousta vastaan, semminkin, kun sen teki kansa, jota hän
suuresti halveksi. Hän ei halunnut tunnustaa Jumalallekaan, että
onnettomuus oli uskaltanut lähestyä Bideskuty’n ylimyksellistäkin
huonetta.

András yhtyi sydämestään näihin vaatimattomiin rukouksiin, sillä


hän yksinään kaikista näistä läsnäolevista ymmärsi melkein
täydellisesti sen onnettomuuden suuruuden, jonka peloittava tulva oli
aiheuttanut Bideskuty’n kreiville. Hän rukoili lujasti uskoen, ettei tämä
onnettomuus tuota minkäänlaisia vaikeuksia tuolle suloiselle
olennolle, joka oli luotu vain iloa varten.

Viimeinen »Amen» lausuttiin ja isä Ambrosius meni kirkkoon


riisumaan yltään messukaapunsa. Kaikki nousivat seisoalleen
jutellen kuiskaillen keskenään kunnioituksesta noita molempia
ylhäisiä naisia kohtaan, jotka odottivat vaunujaan. Etelka tuli
poikansa luo, sillä hän tunsi epämääräisesti olevansa hieman
levoton hänen vuokseen. Tuon salaisen kärsimyksen ilme näkyi nyt
selvemmin Andráksen kasvoissa, ja pari kertaa oli Etelka
kuulevinaan jonkunlaisen tahdottoman huokauksen, kuin hänen
sydämensä taakka olisi ollut liian raskas hänen voimilleen.

Kreivitär ei alentunut puhumaan hänelle enää. Hän nousi


vaunuihin Ilonkan kanssa ja ajoi tiehensä jättäen Andráksen omaksi
huoleksi tulla jäljessä niin hyvin kuin hän vain voi. Hänen miehensä
oli halunnut puhutella talonpoikaa, ja se oli jo tarpeeksi suuri kunnia
tälle, jalon kreivittären tarvitsematta sitä enää puheillaan lisätä.
»Et suinkaan aio jäädä sinne päivälliselle, András?» kysyi Etelka
levottomasti.

»Älä pelkää sellaista, äiti», vastasi András. »Haluan vain saada


selville, mitä hän haluaa, ja tulen kotiin, ennenkuin Sári ja Kati
saavat päivällisen valmiiksikaan. Sinun on annettava Dandárin
kävellä kotiin. Koska en tule kanssasi, on sinun siten turvallisempi
matkustaa».

Hän siveli kädellään silmiään kuin karkoittaakseen pois jonkun


itsepäisen unelman. Sitten hän suuteli äitiään ja nosti hänet
satulaan. Sári ja Kati kävelivät hevosen rinnalla kantaen punaisia
kenkiään, ja Keményn András katsoi noita kolmea naista niin kauan
kuin he hävisivät näkyvistä.

Kaikki muutkin olivat jo poistuneet kirkkotarhasta. Muutamat


kauniit tytöt katsoivat ikävöiden rikkaaseen talonpoikaan, joka oli niin
alakuloinen tänään. Vähitellen muuttuivat kirkon portaat ja sitten
kylän valtakatu autioiksi, sillä kaikki olivat menneet kotiinsa syömään
noita munia ja lihaa, jotka Jumala oli erityisesti siunannut. Isä
Ambrosiuskin kiiruhti jo tuolla kaukana pappilaan kantaen
kauhtanansa liepeitä. Jokaisesta raollaan olevasta ovesta kuului
iloista naurua, ja viipyessään kirkkotarhassa huomasi András
muutamia suutelevia parejakin. Taivaalta kuului juuri lämpimistä
maista kotiinsa palaavien haikaroiden surullisia huutoja, kun ne
hakivat viimevuotisia hylättyjä pesiään. Kaikki puhui ilosta,
kotionnesta, nuoruudesta ja rakkaudesta, ja András kääntyi huoaten
Csillagin puoleen ja suuteli tuota kaunista eläintä suurien
ystävällisten silmien väliin.
XVII

KÖYHTYNYT KREIVI.

Sykkivin sydämin astui András vielä kerran tuon talon kynnyksen


yli, jossa hänen ylpeyttään oli niin syvästi loukattu. Hän ei ollut
käynyt siellä sen jälkeen kuin nuo tytön kasvot olivat lamauttaneet
hänen kostavan kätensä, joka oli ollut valmis antamaan lyönnin
lyönnistä. Nyt hän arvaili, mitä tuolla ylpeällä kreivillä oli hänelle
sanottavaa. Oli tietysti selvää, että se oli jotakin hyvin tärkeätä, sillä
muuten ei kreivitär olisi pysähtynyt puhuttelemaan häntä. András
luuli, että kreivillä oli esitettävänä hänelle joku pyyntö, jonka hän
ylpeydessään oli lykännyt päivästä päivään, kunnes sitä ei enää
voitu siirtää.

Jánko oli odottanut Andrásta portilla, toinen palvelija oli ottanut


huostaansa Csillagin ja sitten oli tuo vanha palvelija opastanut
Andráksen tuohon samaan huoneeseen, jossa tuo viimeinen
myrskyisä keskustelu oli tapahtunut.

Kun Jánko avasi oven päästääkseen Andráksen sisään, istui


Bideskuty’n kreivi siellä tupakoiden. Talonpoika totesi kumminkin
tullessaan huoneeseen, että kreivi otti nyt kuitenkin piipun suustaan
ja sanoi: »Isten hozta»! ja viittasi samalla tuoliin.

András huomasi heti, miten suuresti Bideskuty oli muuttunut


vuodessa. Hän näytti jo kokonaan vanhentuneelta, vaikka hänen
hiuksensa eivät olleet sen harmaammat eikä hänen vartalonsa
vähemmän suora. Hänen iloisuutensa näytti kokonaan kadonneen.
Hänen silmiensä ympärillä oli huolten uurtamia ryppyjä ja pari syvää
sellaista oli ilmestynyt otsaankin. András tunsi olevansa hyvin
pahoillaan tuon miehen vuoksi, joka näytti saaneen kärsiä
äärettömästi tyhmyyksiensä tähden.

»Olitte ystävällinen, kun tulitte», aloitti Bideskuty hieman


hermostuneesti.

»Tulin tänne teidän korkeutenne käskystä. Miten voin teitä


palvella»?

»Ettekö ole jo arvannut sitä kuullessanne Tarnan kohisevan


pelloillani»?

»Tiedän teidän korkeutenne olevan menettämäisillään paljon,


kuten viime vuonnakin. En muista nähneeni näin suurta tulvaa sen
jälkeen kuin olin poika».

»Häviöni on suurempi kuin ehkä luulettekaan».

»Olen maanviljelijä, teidän korkeutenne», sanoi András


vaatimattomasti.
»Tiedän jokaisen hehtaarin arvon tasangolla».

Bideskuty luuli, että András tarkoituksellisesti kiersi seikkaa, josta


Hän olisi halunnut puhua. Hän ei ollut milloinkaan ollut näin suuressa
pulassa, miten aloittaa, sillä eihän hänen ennen milloinkaan ollut
tarvinnut pyytää keneltäkään mitään. Mutta nyt oli hänen kumminkin
pakko turvautua mieheen, joka oli hänen mielestään niin paljon
alhaissyntyisempi, mutta jota hän ei kuitenkaan jostakin syystä
voinut kohdella niinkuin juutalaista Rosensteinia.

András odotti tyynesti, kun Bideskuty kuivasi otsansa ja tupruutteli


suuria savuja piipustaan.

»Ovatko Kisfalussa kärsimänne vahingot hyvinkin suuret»? kysyi


hän vihdoin.

»Kuten teidän korkeutenne tietää, on Kisfalulle kuuluvia peltoja


sillä suunnalla hyvin vähän. Muutamat maissivainioni ovat kyllä
joutuneet tulvan valtaan, mutta mitään vakavampaa häviötä ei niistä
koidu».

»Teitä aina onnistaa», sanoi Bideskuty kateellisesti.

»Maailmassa on muitakin suruja kuin viljan menettäminen»,


vastasi
András tyynesti.

»Tuo johtuu kokonaan siitä, kuinka paljon kukin menettää», sanoi


Bideskuty jo hieman kiivaammasti. »Jos te, kuten minä, olisitte
menettänyt pari runsasta satoa omatta syyttänne niin, ettei teille olisi
jäänyt senkään vertaa, että voisitte kylvää seuraavana vuonna, niin
mitä silloin sanoisitte? Jos jokainen maakappaleenne olisi kiinnitetty
sen arvoa suuremmasta rahamäärästä, josta on maksettava paljon
suurempi korko kuin maa tuottaakaan, niin millaisiin toimenpiteihin
silloin ryhtyisitte? Jos koko talonne, jossa seitsemän vuosisadan
aikana kaikki esi-isänne ovat syntyneet ja kuolleet, alkaisi vähitellen
siirtyä vieraan käsiin, niin mitä silloin tekisitte? Silloin, Keményn
András, olisi teillä suruja, jotka olisivat kovempia kuin ihminen jaksaa
kantaa».

»Niin olisikin, teidän korkeutenne», sanoi András ystävällisesti,


»mutta eiväthän asianne, Jumalalle kiitos, ole vielä noin peloittavan
huonolla kannalla. Kukaan ei tiedä, paremmin kuin minä, miten
suurista rahamääristä maanne on kiinnitetty, mutta mieleeni ei ole
juolahtunutkaan ahdistaa teitä, niin mielelläni kuin nimittäisinkin tuota
kappaletta omakseni, jossa olen syntynyt ja kasvanut. Puhuitte
korosta», lisäsi hän vielä hyvin ystävällisesti, »mutta kuinka paljon
tahansa lienettekään kärsinyt näissä molemmissa
onnettomuuksissa, tuottaa maanne kumminkin, Jumalalle kiitos, niin
paljon, että voitte ruokkia perheenne ja kaikki palvelijanne, ja
maksaa koron saamistanne rahoista. Ja puhuaksemme näistä
rakennuksista, niin kuka niitä uhkaa? En ainakaan minä. En omista
niihin mitään kiinnitystä enkä ole suostunut ottamaan niitä
varmuudeksi lainatessani rahoja Bideskuty’n maita vastaan».

»Käytätte hyvin kauniita sanoja», sanoi Bideskuty kärsimättömästi,


»ja kumminkin sanoitte äsken tietävänne jokaisen hehtaarin arvon
tasangolla. Aiotteko valehdella saneessanne minun noista
muutamista pelloista, jotka eivät ole tulvan alla, saavan niin paljon
vehnää, että voin maksaa teille nuo vaatimanne sadat ja tuhannet
mitalliset, ja kumminkin ruokkia itseni, perheeni ja kaikki palvelijani»?

»Pelkään teidän korkeutenne laskevan huonosti, sillä teidän


vuosittain minulle maksamanne vehnämitalliset tuosta
kahdeksansadanviidenkymmenentuhannen floriinin lainasta, jonka
kaikkiaan olen teille antanut, eivät tee yhteensä kuin
parikymmentätuhatta mitallista, ja…»
»Näytätte itse olevan huono laskija, enkä minä», vastasi
Bideskuty, »sillä maksan teille enemmän kuin kymmenen kertaa tuon
määrän, lukuunottamatta noita tuhansia nautoja…»

»Teidän korkeutenne», sanoi András tyynesti, »älkäämme antako


mielikuvituksemme viedä meitä enää harhaan. Saan teidän
korkeudeltanne vuodessa rahoilleni niin paljon korkoa luonnossa,
ettei se vaihdettuna rahaksi tee muuta kuin kolme tahi neljä floriinia
sadalle. Olette itse allekirjoittanut taskussani olevat paperit, eikä
pyytämäni korko ole ollut ollenkaan suuri, vaan päinvastoin hyvin
kohtuullinen. Jos olisin kiskonut tuollaisen äärettömän koron, josta
puhuitte, olisin voinut jo aikoja sitten pakottaa teidät luopumaan
Kisfalusta, jonka omistaminen on elämäni unelma. En ymmärrä
koronkiskomista, ja senvuoksi olenkin vielä vuokraaja enkä maan
omistaja».

»Ettekö tunne koronkiskomista, mies»? sanoi Bideskuty


raivoissaan. »Oletteko juovuksissa, vai hulluko olette? Uneksinko,
vai valehteletteko te? Eikö tuo verenimijä, tuo välittäjänne
Rosenstein, vie minulta joka vuosi koroiksi melkein parisataatuhatta
mitallista vehnää, neljäsataa parhainta nautaani, tuhat lammasta ja
karitsaa, ja lihavimmat hanheni ja kanani? Sanoen toimivansa teidän
puolestanne ei hän suonut minulle lepoa eikä lykkäystä, vaan saapui
luokseni noin viikon kuluttua tuosta kauheasta tulipalosta ja vaati
minulta nuo muutamat eläimet, jotka olivat pelastuneet liekeistä, ja
uhkasi sanoa lainan irti, ellen luovuta hänelle noita muutamia vilja-
aumoja, jotka säästyivät noilta kirotuilta murhapolttajilta ja joista
olisin saanut ainoat siemeneni seuraavan vuoden kylvöön.
Luovutettuani ne pakosta, tarjosi hän ne minulle takaisin
hävyttömästä hinnasta luvaten lainata minulle rahat, joilla voin ostaa
ne vielä suunnattomampaa korkoa vastaan kuin ennen».
Tuo onneton mies vaipui hengästyneenä tuoliinsa kätkien
kasvonsa käsiinsä. Kun hän huomasi oman tyhmyytensä ja
uhkaavan vararikon, unohti hän kokonaan ylpeytensä ja
paremmuutensa. Kaikki näytti niin toivottomalta kuin hän olisi ollut
verkkoon sotkeutunut lintu, joka taistelee turhaan sitä kaikilta
suunnilta ahdistavia verkonsilmiä vastaan. András oli kalvennut
hirveästi ja kuunnellut alussa Bideskuty’n raivonpurkauksia kuin
hullun huutoja. Mutta sitten huomasi hän vähitellen miehen
katkonaisesta puheesta ja vihan, nyyhkytysten ja jonkunlaisen
vetoamisen värisyttämästä äänestä, että Bideskuty puhui vain
katkeraa totuutta. András tunsi epämääräisesti, että oli tehty joku
ennenkuulumaton vääryys, jonka uhriksi tuo herkkäuskoinen mies oli
joutunut, vääryys, joka oli suoritettu hänen — Keményn Andráksen
— nimessä, hänen, joka oli aina kunnioittanut omaa
oikeamielisyyttään kuin Jumalan puhtautta.

Vapisevin käsin haki hän taskustaan Bideskuty’n allekirjoittamat


paperit ja tutki niitä niin levottomasti kuin hän olisi toivonut niiden
voivan selittää tämän kauhean salaperäisyyden.

»Teidän korkeutenne», sanoi hän niin tyynesti kuin suinkin pitkän


väliajan jälkeen, »luullakseni emme ymmärrä vieläkään toisiamme.
Tässä kaikessa tuntuu olevan joku kauhea salaperäisyys, jonka
Rosenstein luultavasti voi selittää. Koetammeko selvittää nämä asiat
keskenämme ensin, ennenkuin käskemme häntä kertomaan,
millainen osa hänellä on tähän arvoitukseen».

Bideskuty oli onnistunut vielä kerran hillitsemään itsensä. Kun hän


katsoi velkojansa kasvoihin, jotka näyttivät niin ystävällisiltä ja
rehellisiltä, kuiskasi hänen sydämensä kerrankin hänen elämänsä
aikana, että hän luopuisi ylpeydestään ja luottaisi tuohon mieheen,
jota hän koetti halveksia; ja tehden vilpittömän liikkeen ojensi hän
kätensä hänelle.

András puristi sitä ja sanoi:

»Teidän korkeutenne on nyt ilmoitettava minulle niin selvästi kuin


suinkin, kuinka paljon luulette olevanne velkaa minulle».

»En voi sanoa teille, montako mitallista vehnää olen maksava,


mutta tiedän teidän lainanneen minulle
yhdeksänsataaviisikymmentätuhatta floriinia».

»Ei, teidän korkeutenne, vaan ainoastaan


kahdeksansataaviisikymmentätuhatta».

»Mutta niitähän on neljä lainaa».

»Vain kolme, herra kreivi».

»Kolmesataatuhatta Kisfalua, kolmesataatuhatta Bideskuty’a,


kaksisataaviisikymmentätuhatta Zárdaa ja satatuhatta tätä
rakennusta, puutarhaa, ulkohuoneita ja muita läheisyydessä olevia
rakennuksia vastaan».

»Tuossa viime lainassa en ole osallinen. Ne eivät ole minun


rahojani.
Milloin teidän korkeutenne sen otti»?

»Pari päivää tulipalon jälkeen viime syyskuussa».

»Ilmoittiko Rosenstein rahojen tulevan minulta»?

»Kun juutalaiset lainaavat rahoja, puhuvat he aina omasta


köyhyydestään ja ilmoittavat jonkun varakkaan ystävän, joka on
todellinen lainaaja. En uskonut tuota juttua ensimmäisiä lainoja
ottaessani, mutta sitten myöhemmin kuin ilmoititte rahojen tulevan
teiltä, en sitä milloinkaan enää kysellytkään».

»Ymmärrän. Teidän korkeutenne, olkaa hyvä ja jatkakaa.»

»En tiedä tarkasti, paljonko korkoa olen suostunut maksamaan.


Tuo saastainen juutalainen pakotti minut aina allekirjoittamaan
jonkun paperin, niinkuin ei unkarilaisen aatelismiehen sana olisi
tuollaisen paperin arvoinen».

»Minulla on nuo paperit täällä», sanoi András. »Onko tämä teidän


korkeutenne nimikirjoitus»?

Bideskuty katsahti papereihin, jotka Kemény ojensi hänelle.

»Kyllä tuo on kirjoitustani».

»Muistaako teidän korkeutenne varmasti koron, jonka olette


suostunut maksamaan»?

»En varmasti, mutta…»

»Oliko määrä jotensakin tällainen?» sanoi András alkaen lukea


paperista: »Olen teille velkaa kolmesataatuhatta floriinia kullassa.
Maksan siitä, kunnes suoritan sen kokonaan, korkoa joka vuosi sata
nautaa, joiden joukossa pitää olla kymmenen sonnia ja
yhdeksänkymmentä lehmää, viisituhatta mitallista vehnää ja…»

Bideskuty pudisti päätään.

»Tuosta ensimmäisestä lainasta olen maksanut nyt joka vuosi


viiden vuoden kuluessa korkoa viisikymmentätuhatta mitallista
vehnää, parisataa nautaa ja lammasta tietämättä ollenkaan, miten
paljon siipikarjaa vielä lisäksi».

»Mutta miksi, teidän korkeutenne, kun olette suostunut


maksamaan ainoastaan viisituhatta mitallista vehnää ja sata
nautaa»?

»Ilmoitan teille, että kun Rosenstein vaati tuon suunnattoman


koron ystävänsä puolesta, ystävän, jota epäilin teiksi, ei hän
luovuttanut minulle noita rahoja, ennenkuin allekirjoitin hänen kirotut
paperinsa ja lupasin maksaa tuon hävyttömän koron».

»Paperit! Oliko niitä sitten useampikin»?

»Oli. Lainatessani rahoja allekirjoitin aina kaksi paperia, En muista


oikein tarkasti…» sanoi Bideskuty toivottomasti ja epävarmasti.

»Mutta teidän armonne kai näki, mihin kirjoititte? Kai te luitte


paperit läpi ennen allekirjoittamistanne»?

»Vieköön piru kaikki sellaiset vehkeet! En katsahtanutkaan niihin,


sanon sen teille»!

»Ette katsahtanutkaan niihin»!

András oli suuresti järkytetty. Hänen huolellisesta ja toimeliaasta


talonpoikaismielestään tuntui tuollainen laiminlyönti jo rikokselliselta.
Selvästi oli juutalaisen ollut helppo saada tuo huoleton tuhlari
suostumaan mihin tahansa, joka näytti olevan niin kokonaan
tietämätön kaiken tuon arvosta, jonka hän satunnaisesti oli
luovuttanut toiselle muutamin kynän vedoin välittämättä
katsahtaakaan siihen, johon hän oli kirjoittanut nimensä.
Andráksesta tuntui se ensin niin luonnottomalta, että hän hetkisen
epäili, pelasiko Bideskuty jotakin niin ovelaa peliä, etteivät hänen
talonpoikaisaivonsa sitä kyenneet käsittämään. Mutta Bideskuty
näytti niin hämmästyneeltä itsekin, niin kiusatulta ja toivottomalta,
että András tunsi todellakin olevansa pahoillaan hänen puolestaan.

»Miksi halusi teidän korkeutenne puhutella minua tänään»?

»Pyytääkseni, teitä alentamaan hieman noita korkoja», sanoi


Bideskuty hermostuneesti. »Luulin teidän helposti voivan sen tehdä
menettämättä paljonkaan.»

»En ole milloinkaan, herra kreivi, menetellyt niin kunniattomasti,


että olisin harjoittanut tuollaista koronkiskomista teitä kohtaan»,
sanoi András hymyillen. »Silloin olisin täydellisesti ansainnut tuon
iskun päähäni kahdeksan kuukautta sitten, jonka arpi vieläkin näkyy.
Huomaan nyt selvästi, että tuo kirottu juutalainen on käyttänyt
rahojani ja nimeäni mitä rikollisinpaan koronkiskomiseen, enkä voi
olla sanomatta — teidän korkeutenne suokoon minulle sanani
anteeksi — että olette antanut ryövätä omaisuuttanne
anteeksiantamattoman välinpitämättömästi».

»Mitä voinkaan tehdä, sillä tarvitsin rahaa».

»Teidän korkeutenne tietää parhaiten, mihin sitä tarvitsitte. Noista


rahoista ei ole minkäänlaista hyötyä, ja teidän korkeutenne saa nyt
kärsiä suuresti onnettomien päähänpistojensa vuoksi».

»Teillä ei ole mitään oikeutta puhua minulle tuolla tavoin, sillä


tekojani ei tarvitse kenenkään arvostella, ei ainakaan sellaisten kuin
te…»
»Älkäämme riitautuko jälleen, jalo kreivi», sanoi András, joka tällä
kertaa oli päättänyt olla menettämättä malttiaan. »Koettakaamme
mieluummin tuumia, miten parhaiten voin auttaa teidän
korkeuttanne. Tietysti voin riistää tuolta kirotulta juutalaiselta nuo
toiset paperit, jotka olette antanut lainoista, joita ette todellisuudessa
ole saanutkaan minulta».

»Mitä aiotte tehdä niille»? kysyi Bideskuty hieman epäilevästi


vieläkin.

»Aion hävittää ne», vastasi András vaatimattomasti.


»Onnettomuudeksi en voi pakottaa Rosensteiniä luovuttamaan teille
takaisin kaikkia teiltä vaatimiaan korkoja. Voin peloittaa hänet kyllä
melkein kuoliaaksi», lisäsi hän, »mutta luullakseni ei siitä olisi mitään
hyötyä».

»Tuo ei ole kaikista pahinta», sanoi Bideskuty huoaten, »sillä


mennyt on aina mennyttä. En voi maksaa tuon viimeisen lainan
korkoja enkä lyhentääkään sitä, ja teidän ja Rosensteinin suoma
lykkäysaika loppuu tämän viikon kuluessa. Minulla ei ole enää
äyriäkään, kaikki paras maani on tulvan alla, karjani ei ole tointunut
tuon kauhean syyskuun yön jälkeen ja kaunis Bideskuty’n
päärakennus, jossa olen syntynyt ja jossa olen toivonut saavani
kuolla, joutuu vieraiden käsiin — joko teidän tahi Rosensteinin —»
lisäsi tuo mies-raukka ollen valmis jälleen menettämään toivonsa.
»Minusta on se melkein sama, karkoittaako minut kotoani juutalainen
vaiko talonpoika».

»Teidän korkeutenne ei siis muista, mitä tuossa paperissa oli,


jonka annoitte vastineeksi näistä rakennuksista».
»Sanoinhan teille jo, etten lukenut noita allekirjoittamanhan!
papereita».

»Niin, kuulin sen», sanoi András kärsimättömästi huoahtaen,


»mutta kai teillä kuitenkin on selvillä, kuinka paljon nyt olette velkaa
tuosta viime lainasta ja sen koroista»?

»Tiedän saaneeni satatuhatta floriinia, josta minun on maksettava


suunnaton korko. En ole kumminkaan maksanut siitä mitallistakaan
vehnää enkä nautaakaan, ja nyt kun koko satoni on tulvan alla, en
voi maksaa sitä milloinkaan enkä muitakaan velkojani teille».

»Velastanne minulle puhumme sitten myöhemmin kuin olemme


tyydyttäneet Rosensteinin ja vapauttaneet teidät varmasti hänen
kynsistään. Minulla ei ole rahoja mukanani tänään, mutta menen
puhuttelemaan häntä huomenna ja tarkastan samalla nuo paperit.
Voimme ainoastaan rukoilla, herra kreivi, että saan ne haltuuni
kohtuullisesta korvauksesta. En ole tehty rahasta», lisäsi András
hymyillen, »kuten teidän korkeutenne on usein sanonut, mutta
Jumalalle kiitos kumminkin, minulla on vielä sen verran, että voin
pitää teidät velallisenani ottamatta huomioon näitä rakennuksia, sen
sijaan, että olisitte velkaa juutalaiselle. Voin luvata teidän
korkeudellenne varmasti, etten milloinkaan tule kovistamaan teitä
koroista».

Bideskuty näytti tuskin uskovan korviaan kuullessaan millaisen


äärettömän palveluksen tuo nuori talonpoika näin tyynesti tarjoutui
tekemään hänelle. Viimeisten kuukausien kuluessa oli hänen tilansa
tuntunut niin toivottomalta ja hän oli ollut niin kovasti pahoillaan
välttämättömältä näyttävän vararikkonsa vuoksi, että tämä
toivonsäde, jonka tuo mies niin vaatimattomasti hänelle näytti, tuntui
liian heikolta läpäistäkseen hänen alakuloisuutensa raskaan vaipan.

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