WD70J5410AW

Download as pdf or txt
Download as pdf or txt
You are on page 1of 60

Washing Machine

User manual
WD70J5*****

SSEC SEC

WD70J5410AW_03588G-02_EN.indd 1 2016/5/4 10:24:19


Contents

Safety information 3
What you need to know about the safety instructions 3
Contents

Important safety symbols 3


Important safety precautions 4

Installation 15
What’s included 15
Installation requirements 17
Step-by-step installation 19

Before you start 25


Initial settings 25
Laundry guidelines 26
Detergent drawer guidelines 28

Operations 31
Control panel 31
Simple steps to start 33
Dry clothes Only 34
Course overview 35
Settings 38

Maintenance 39
Eco Drum Clean 39
Smart check 40
USING DRY COURSE 41
AIR WASH 42
Emergency drain 43
Cleaning 44
Recovery from freezing 47
Care against an extended time of disuse 47

Troubleshooting 48
Checkpoints 48
Information codes 53

Specifications 56
Fabric care chart 56
Protecting the environment 57
Specification sheet 58

2 English

WD70J5410AW_03588G-02_EN.indd 2 2016/5/4 10:24:20


Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read
this manual to take full advantage of your washing machine’s many benefits and features.

Safety information
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or find help and information online at www.samsung.com.

Important safety symbols


What the icons and signs in this user manual mean:

WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.

CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE
Indicates that a risk of personal injury or material damage exists.

English 3

WD70J5410AW_03588G-02_EN.indd 3 2016/5/4 10:24:20


Safety information

These warning signs are here to prevent injury to yourself and others.
Safety information

Please follow them explicitly.


After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To
safely operate this appliance, familiarize yourself with its operation and exercise care when
using it.

Important safety precautions

WARNING
To reduce the risk of fire, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
Do not let children (or pets) play in or on your washing machine.
The washing machine door does not open easily from the inside and
children may be seriously injured if trapped inside.
This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not play with the
appliance.
For use in Europe: This appliance can be used by children aged from 8
years and above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.

4 English

WD70J5410AW_03588G-02_EN.indd 4 2016/5/4 10:24:20


If the supply cord is damaged, it must be replaced by the manufacturer,

Safety information
its service agent or similarly qualified persons in order to avoid a
hazard.
This appliance should be positioned so that the power plug, the water
supply taps, and the drain pipes are accessible.
For appliances with ventilation openings in the base, that a carpet must
not obstruct the openings.
The new hose-sets supplied with the appliance are to be used and that
old hose-sets should not be reused.
CAUTION
In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by the utility.
The tumble dryer is not to be used if industrial chemicals have been
used for cleaning.
The lint trap has to be cleaned frequently, if applicable.
Lint must not to be allowed to accumulate around the tumble dryer. (not
applicable for appliances intended to be vented to the exterior of the
building)
Adequate ventilation has to be provided to avoid the back flow of gases
into the room from appliances burning other fuels, including open fires.
Do not dry unwashed items in the tumble dryer.
Items that have been soiled with substances such as cooking oil,
acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and
wax removers should be washed in hot water with an extra amount of
detergent before being dried in the tumble dryer.

English 5

WD70J5410AW_03588G-02_EN.indd 5 2016/5/4 10:24:20


Safety information

Items such as foam rubber (latex foam), shower caps, waterproof


Safety information

textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the tumble dryer.
Fabric softeners, or similar products, should be used as specified by the
fabric softener instructions.
The final part of a tumble dryer cycle occurs without heat (cool down
cycle) to ensure that the items are left at a temperature that ensures
that the items will not be damaged.
Remove all objects from pockets such as lighters and matches.
WARNING

Never stop a tumble dryer before the end of the drying cycle unless all
items are quickly removed and spread out so that the heat is dissipated.

Exhaust air must not be discharged into a flue which is used for
exhausting fumes from appliances burning gas or other fuels.
The appliance must not be installed behind a lockable door, a sliding
door or a door with a hinge on the opposite side to that of the tumble
dryer, in such a way that a full opening of the tumble dryer door is
restricted.

6 English

WD70J5410AW_03588G-02_EN.indd 6 2016/5/4 10:24:20


Critical installation warnings

Safety information
WARNING

The installation of this appliance must be performed by a qualified technician or service


company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product,
or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket
for this appliance only. Never use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specifications. Failure to do so may result in electric shock or fire. Plug the power
plug into the wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
• Plug the power plug into the wall socket so that the cord is running towards the floor.
If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service
centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.

English 7

WD70J5410AW_03588G-02_EN.indd 7 2016/5/4 10:24:20


Safety information

Do not install this appliance in a location where gas may leak.


Safety information

• This may result in electric shock or fire.


Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.

8 English

WD70J5410AW_03588G-02_EN.indd 8 2016/5/4 10:24:20


Installation cautions

Safety information
CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.

Critical usage warnings

WARNING

If the appliance is flooded, turn off the water & power supplies immediately and contact your
nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.
• If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.

English 9

WD70J5410AW_03588G-02_EN.indd 9 2016/5/4 10:24:20


Safety information

Do not open the washing machine door by force while it is operating (high-temperature
Safety information

washing/drying/spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be
slippery. This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do
not let children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull
it straight out of the outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service
centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the
power plug.
• Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact you
nearest Samsung Customer Service.
• This may result in electric shock or fire.

10 English

WD70J5410AW_03588G-02_EN.indd 10 2016/5/4 10:24:20


Usage cautions

Safety information
CAUTION

When the washing machine is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washing machine using a damp, soft
cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing
machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap
slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part
or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may
result in electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
• Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance
(e.g. waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that
there is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.

English 11

WD70J5410AW_03588G-02_EN.indd 11 2016/5/4 10:24:20


Safety information

Using the product for business purposes qualifies as a product misuse. In this case, the
Safety information

product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from such
misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems
with the product.
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat
suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, floor, or clothing due
to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come
off and stick to inside the drum, and this may result in malfunction such as a drainage
error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
• The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.
• This may result in damage to the washing machine, or injury and death in the case of
pets due to the abnormal vibrations.

12 English

WD70J5410AW_03588G-02_EN.indd 12 2016/5/4 10:24:20


Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

Safety information
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops
or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation
of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with
the product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle,
water temperature and additional functions.
• This may result in discoloration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.

English 13

WD70J5410AW_03588G-02_EN.indd 13 2016/5/4 10:24:20


Safety information

Critical cleaning warnings


Safety information

WARNING

Do not clean the appliance by spraying water directly onto it.


Do not use the a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.

14 English

WD70J5410AW_03588G-02_EN.indd 14 2016/5/4 10:24:20


Installation
Follow these instructions carefully to ensure proper installation of the washing machine and
to prevent accidents when doing laundry.

What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.

Installation
01

02

09

03

10

11
04

05
12

06

07

08

01 Release lever 02 Detergent drawer 03 Control panel


04 Door 05 Drum 06 Lint filter
07 Emergency drain tube 08 Filter cover 09 Worktop
10 Power plug 11 Drain hose 12 Levelling feet

English 15

WD70J5410AW_03588G-02_EN.indd 15 2016/5/4 10:24:21


Installation

Spanner Bolt caps Hose guide


Installation

Cold water hose Hot water hose Liquid detergent container

Cap fixer

NOTE
• Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
• Hot water hose: Applicable models only.
• Liquid detergent container: Applicable models only.

16 English

WD70J5410AW_03588G-02_EN.indd 16 2016/5/4 10:24:21


Installation requirements

Electrical supply and grounding Water supply


• AC 220-240 V / 50 Hz fuse or circuit A proper water pressure for this washing
breaker is required machine is between 50 kPa and 800 kPa.
• Use an individual branch circuit specific Water pressure less than 50 kPa may cause
to the washing machine the water valve not to close completely. Or,

Installation
To ensure proper grounding, the washing it may take longer to fill the drum, causing
machine comes with a power cord featuring the washing machine to turn off. Water taps
a three-prong grounding plug for use in a must be within 120 cm from the rear of the
properly installed and grounded outlet. washing machine so that the provided inlet
Check with a qualified electrician or hoses reach the washing machine.
serviceperson if you are not sure about the To reduce the risk of leaks:
grounding. • Make sure water taps are easily
Do not modify the provided plug. If it does accessible.
not fit the outlet, call a qualified electrician • Turn off the taps when the washing
to install a proper outlet. machine is not in use.
• Check for any leaks at the water inlet
WARNING
hose fittings on a regular basis.
• Do NOT use an extension cord.
• Use only the power cord that comes CAUTION
with the washing machine. Before using the washing machine for the
• Do NOT connect the ground wire to first time, check all connections at the water
plastic plumbing, gas lines, or hot water valve and taps for any leaks.
pipes.
• Improperly connected grounding Drain
conductors may cause electric shock. Samsung recommends a standpipe in
height of 60~90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.

English 17

WD70J5410AW_03588G-02_EN.indd 17 2016/5/4 10:24:21


Installation

Flooring Alcove or closet installation


For best performance, the washing Minimum clearance for stable operation:
machine must be installed on a solid floor.
Sides 25 mm Rear 50 mm
Wood floors may need to be reinforced
to minimize vibration and/or unbalanced Top 25 mm Front 550 mm
loads. Carpeting and soft tile surfaces are If both the washing machine and a dryer
not a good resistance to vibrations and may are installed in the same location, the front
Installation

cause the washing machine to move slightly of the alcove or closet must have at least
during the spin cycle. a 550 mm unobstructed air opening. Your
CAUTION washing machine alone does not require a
specific air opening.
Do NOT install the washing machine on a
platform or a poorly supported structure.

Water temperature
Do not install the washing machine in areas
where water may freeze as the washing
machine always retains some water in its
water valves, pumps, and/or hoses. Frozen
water left in the connection parts may
cause damage to belts, the pump, and other
components of the washing machine.

18 English

WD70J5410AW_03588G-02_EN.indd 18 2016/5/4 10:24:21


Step-by-step installation

STEP 1 Select a location

Location requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight

Installation
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source

STEP 2 Remove the shipping bolts

Unpack the product package and remove all


shipping bolts.
1. Loosen all shipping bolts on the rear of
the machine using the supplied spanner.

2. Fill the holes with the supplied plastic


bolt caps.
Keep the shipping bolts for future use.

WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.

English 19

WD70J5410AW_03588G-02_EN.indd 19 2016/5/4 10:24:21


Installation

STEP 3 Adjust the levelling feet

1. Gently slide the washing machine into


position. Excessive force may damage
the levelling feet.
2. Level the washing machine by manually
adjusting the levelling feet.
Installation

3. When levelling is complete, tighten the


nuts using the spanner.

STEP 4 Connect the water hose

The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go
to 7.
Connect the water hose to the water tap.
1. Remove the adaptor (A) from the water
A hose (B).

2. Use a Philips screwdriver to loosen four


screws on the adaptor.

20 English

WD70J5410AW_03588G-02_EN.indd 20 2016/5/4 10:24:22


3. Hold the adaptor and turn part (C) in the
arrow direction to loosen it by 5 mm (*).


C

Installation
4. Insert the adaptor into the water tap,
and tighten the screws while lifting up
the adaptor.
5. Turn part (C) in the arrow direction to
tighten it.
C

6. While holding down part (E), connect the


water hose to the adaptor. Then, release
part (E). The hose fits into the adaptor
with a clicking sound.
E

7. If you are using a screw type of water


tap, use the provided screw-type
adaptor to connect to the water tap as
shown.

English 21

WD70J5410AW_03588G-02_EN.indd 21 2016/5/4 10:24:23


Installation

8. Connect the other end of the water


hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.
Installation

9. Open the water tap and check if there


are any leaks around the connection
areas. If there are water leaks, repeat the
steps above.

WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung service
centre. Otherwise, this may cause electric shock.

CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.

NOTE
• After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.

22 English

WD70J5410AW_03588G-02_EN.indd 22 2016/5/4 10:24:23


For models with an additional hot water
inlet:
1. Connect the red end of the hot water
hose to the hot water inlet on the back
of the machine.
2. Connect the other end of the hot water
hose to the hot water tap.

Installation
Aqua hose (applicable models only)

The aqua hose alerts users of a risk of water


leaks. It senses the water flow and turns red
on the centre indicator (A) in case of a leak.

English 23

WD70J5410AW_03588G-02_EN.indd 23 2016/5/4 10:24:24


Installation

STEP 5 Position the drain hose

The drain hose can be positioned in three ways:


Over the edge of a wash basin
The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
floor. To keep the spout of the drain hose
Installation

 A bent, use the supplied plastic hose guide (A).


Secure the guide to the wall using a hook to
ensure stable drainage.

ln a sink drain pipe


The drain pipe must be above the sink
siphon so that the end of the hose is at least
60 cm above the floor.

ln a drain pipe
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use

a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe at
a slant.

Drain standpipe requirements:


• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60
litres per minute

STEP 6 Turn on the washing machine

Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing
machine.

24 English

WD70J5410AW_03588G-02_EN.indd 24 2016/5/4 10:24:24


Before you start

Initial settings

Run Calibration (recommended)

Calibration ensures accurate weight


detection by the washing machine. Make
sure the drum is empty before running
Calibration.
1. Power off, and then power on the
washing machine.
2. Hold down Temp. and Delay End
simultaneously for 3 seconds to enter

Before you start


Calibration mode. The “CB” message
appears.
3. Press Start/Pause to run the
Calibration cycle.
4. The drum will rotate clockwise
and counter-clockwise for about 3
minutes.
5. When the cycle is complete, “0” appears
on the display and the washing machine
will turn off automatically.
6. The washing machine is now ready for
use.

English 25

WD70J5410AW_03588G-02_EN.indd 25 2016/5/4 10:24:24


Before you start

Laundry guidelines

STEP 1 Sort STEP 2 Empty pockets

Sort the laundry according to these Empty all the pockets of your laundry
criteria: items
• Care Label: Sort the laundry into cottons, • Metal objects such as coins, pins, and
mixed fibres, synthetics, silks, wools, and buckles on clothing may damage other
rayon. laundry items as well as the drum.
• Colour: Separate whites from colours.
• Size: Mixing different-sized items Turn clothing with buttons and
Before you start

embroideries inside out


together in the drum improves the
washing performance. • If pants or jacket zippers are open while
• Sensitivity: Wash delicate items washing, the drum may be damaged.
separately using an Easy Iron option for Zippers should be closed and fixed with
pure, new woollen items, curtains, and a string.
silk items. Check the labels on the items. • Clothing with long strings may become
entangled with other clothes. Make sure
NOTE to tie the strings before starting the
Make sure to check the care label on the wash.
clothing, and sort them accordingly before
starting the wash. STEP 3 Use a laundry net

• Brassieres (water washable) must be


placed in a laundry net. Metal parts of
the brassieres may break through and
tear other laundry items.
• Small, light clothing such as socks,
gloves, stockings, and handkerchiefs
may become caught around the door.
Place them inside a fine laundry net.
• Do not wash the laundry net by itself
without other laundry. This may cause
abnormal vibrations that could move the
washing machine and result in injury.

26 English

WD70J5410AW_03588G-02_EN.indd 26 2016/5/4 10:24:24


STEP 4 Prewash (if necessary) STEP 6 Apply a proper detergent
type
Select the Prewash option for the selected
course if the laundry is heavily soiled. Do The type of detergent depends on the type
not use the Prewash option when detergent of fabric (cotton, synthetic, delicate items,
is manually added into the drum. wool), colour, wash temperature, and degree
of soiling. Always use “low suds” laundry
STEP 5 Determine the load capacity detergent, which is designed for automatic
washing machines.
Do not overload the washing machine.
Overloading may cause the washing NOTE
machine to not wash properly. For the load • Follow the detergent manufacturer’s
capacity for the type of clothing, see page recommendations based on the weight

Before you start


35. of the laundry, the degree of soiling, and
the hardness of the water in your local
NOTE
area. If you are not sure about the water
When washing bedding or bedding covers,
hardness, contact a local water authority.
the wash time may be lengthened or the
• Do not use detergent that tends to be
spin efficiency may be reduced. For bedding
hardened or solidified. This detergent
or bedding covers, the recommended
may remain after the rinse cycle,
maximum spin cycle speed is 800 rpm, and
blocking the drain outlet.
the load capacity is 2 kg or less.
CAUTION
CAUTION
When washing wool using the wool course,
If the laundry is unbalanced and the “UB”
use only a neutral liquid detergent. If used
information code is displayed, redistribute
with the Wool course, powder detergent
the load. Unbalanced laundry may reduce
may remain on the laundry and discolour
the spinning performance.
the laundry.

English 27

WD70J5410AW_03588G-02_EN.indd 27 2016/5/4 10:24:24


Before you start

Detergent drawer guidelines


The washing machine provides a three-compartment dispenser: the left compartment for the
main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.

01 Prewash compartment: Apply


prewash detergent or starch.
02 Main-wash compartment: Apply
main-wash detergent, water softener,
A
soaking detergent, bleach, and/or stain
removers.
03 Softener compartment: Apply
Before you start

additives such as fabric softener. Do not


exceed the max line (A).

CAUTION
• Do not open the detergent drawer while the washing machine is operating.
• Do not use the following types of detergent:
• Tablet or capsule types
• Ball or net types
• To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.

To apply washing agents to the detergent drawer


1. Slide open the detergent drawer.
2. Apply laundry detergent to the .
main-wash compartment as instructed
or recommended by the manufacturer.
To use liquid detergent, see page 30.

28 English

WD70J5410AW_03588G-02_EN.indd 28 2016/5/4 10:24:25


3. Apply fabric softener to the softener
compartment. Do not exceed the max
line (A).

Before you start


4. If you want to prewash, apply
prewash detergent to the prewash
compartment as instructed or
recommended by the manufacturer.
5. Close the detergent drawer.

CAUTION
• Do not apply powder detergent to the
liquid container.
• Concentrated fabric softener must be
diluted with water before applied.
• Do not apply main-wash detergent to
the softener compartment.

English 29

WD70J5410AW_03588G-02_EN.indd 29 2016/5/4 10:24:25


Before you start

To use liquid detergent (applicable models only)

First insert the provided liquid container


in the main-wash compartment. Then,
apply liquid detergent to the container
below the marked max line (A).

CAUTION

A
• Do not exceed the max line that is
marked inside the container.
• Remove the liquid container if using
powder detergent.
Before you start

30 English

WD70J5410AW_03588G-02_EN.indd 30 2016/5/4 10:24:25


Operations

Control panel

02 09
11

01 08

03 04 05 06 07 10

Before you start


01 Course Selector Turn the dial to select a course.

The display shows current course information and estimated time


02 Display
remaining, or an information code when a problem occurs.

03 Temp. Press to change the water temperature for the current course.

Press to change the rinse count for the current cycle. You can set the
04 Rinse
rinse count to a max of 5.

Press to change the spinning speed for the current course.


• Rinse Hold (No indicator): The final rinse cycle is suspended so
05 Spin that the laundry remains in the water. To unload the laundry, run
a drain or spin cycle.
• No Spin : The drum does not spin after the final drain cycle.

06 Dry Level Press this button to select proper drying option.

Press to activate/deactivate the Bubble Soak function. This function


helps remove a wide variety of stubborn stains.
• Bubble Soak helps remove a variety of stubborn stains.
07 Bubble Soak • With Bubble Soak selected, laundry is thoroughly soaked in
water bubbles for effective washing.
• Bubble Soak is available with and adds up to 20 or30 minutes to
3 cycles: Cotton, Synthetics, and Baby Care.

English 31

WD70J5410AW_03588G-02_EN.indd 31 2016/5/4 10:24:25


Operations

Press to select an option from Intensive, Prewash, and


08 Options
Intensive+Prewash. Press again to deselect.

Delay End lets you set the end time of the current cycle. Based
on your settings, the start time of the cycle will be determined
by the machine’s internal logic. For example, this setting is useful
09 Delay End
for programming your machine to finish a wash at the time you
normally return home from work.
• Press to choose a preset unit of hours.

10 Start/Pause Press to start or stop operation.

11 Power Press to turn on/off the washing machine.


Operations

32 English

WD70J5410AW_03588G-02_EN.indd 32 2016/5/4 10:24:25


Simple steps to start

6
3 5

1. Press Power to turn on the washing machine.


2. Turn the Course Selector to select a course.
3. Change the course settings (Temp., Rinse, Spin and Dry Level) as necessary.
4. To add an option, press Options. Use the button again to choose a preferred item.
5. The machine provides two easy to access buttons for Bubble Soak and Delay End for your
convenience. If you want to use one of these options, press the corresponding button.

Operations
6. Press Start/Pause.

To change the course during operation


1. Press Start/Pause to stop operation.
2. Select a different course.
3. Press Start/Pause again to start the new course.

English 33

WD70J5410AW_03588G-02_EN.indd 33 2016/5/4 10:24:26


Operations

Dry clothes Only

4
3

You can dry your clothes directly or dry the washed clothes according to the following
procedures.
1. Press Power button to turn on the washing machine.
2. Turn the Course Selector to select the appropriate drying cycle.
Operations

3. Press Dry Level button to select the appropriate drying mode.


4. Press Start/Pause button to start dry.

34 English

WD70J5410AW_03588G-02_EN.indd 34 2016/5/4 10:24:26


Course overview

Standard courses

Course Description Max load (kg)

• For cottons, bed linens, table linens, underwear,


towels, or shirts.
COTTON Max
The washing time and the number of rinse cycles
are automatically adjusted according to the load.
• For blouses or shirts that are made of polyester
SYNTHETICS (diolen, trevira), polyamide (perlon, nylon), or the 3
like.
• Specific for machine-washable wool for loads less
than 2 kg.
• The wool course features gentle cradling and
WOOL 2
soaking to protect the wool fibres from shrinkage/
distortion.

Operations
• A neutral detergent is recommended.
• Featuring a high-temperature wash and extra
BABY CARE rinses to ensure that no powder detergent 3
remains.
• For outdoor clothes, skiwear, and sportswear that
OUTDOOR CARE are made of functional materials such as spandex, 2
stretch, and microfibre.
• Featuring an additional rinse after applying fabric
RINSE+SPIN -
softener to the laundry.
• Cleans the drum by removing dirt and bacteria
from the drum.
• Perform once every 40 washes with no detergent
ECO DRUM CLEAN or bleach applied. -
• Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the
drum.

English 35

WD70J5410AW_03588G-02_EN.indd 35 2016/5/4 10:24:26


Operations

Course Description Max load (kg)

• This course is useful for removing bad odors.


Turning the Cycle Selector cycles through the
following operating modes.(Deodorization >
Sanitization)
AIR WASH • DEODORIZATION - Reduces bad smells from the -
laundry.
• SANITIZATION - Deodorize and sanitize the
laundry by stronger AIR Wash action with higher
temp.

COTTON DRY • For general drying. 5

• A low temperature drying cycle for heat-sensitive


SYNTHETICS DRY 3
garments.

• Low-temperature Eco Bubble contributes to power


SUPER ECO WASH 3
saving.
Operations

• For lightly soiled garments in less than 2 kg that


15’ QUICK WASH 2
you want to wash quickly.

DAILY WASH • For everyday items such as underwear and shirts. 2

Options

Option Description

• For badly soiled laundry. The operation time for each cycle is
Intensive
longer than normal.

• This will add a preliminary washing cycle before the main


Pre Wash
wash cycle.

36 English

WD70J5410AW_03588G-02_EN.indd 36 2016/5/4 10:24:26


Delay End
You can set the washing machine to finish your wash automatically at a later time, choosing a
delay of between 1 to 19 hours (in 1 hour increments). The hour displayed indicates the time
the wash will finish.
1. Select a course. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause.
The corresponding indicator turns on with the clock running.
4. To cancel the Delay End, restart the washing machine by pressing Power.
Real-life case
You want to finish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then,
what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m.
Provided below is the time line for this example.

2:00 pm 3:00 pm 5:00 pm


Set the Delay End to 3 hours Start End

Operations

English 37

WD70J5410AW_03588G-02_EN.indd 37 2016/5/4 10:24:26


Operations

Settings

Child Lock Sound On/Off


To prevent accidents involving children, the You can turn on or off the key. Your setting
Child Lock function locks all buttons. will remain effective after you restart the
However, Child Lock does not activate until machine.
you press Start/Pause. • To mute the sound, hold down Rinse and
In the holding state, you can open the Spin simultaneously for 3 seconds.
door or change settings by pressing • To unmute the sound, hold down again
corresponding buttons. However, once for 3 seconds.
you press Start/Pause to start the washing
machine, the Child Lock will be reactivated.
• Child Lock locks all buttons except for
Power.
• To activate Child Lock, hold down Temp.
and Rinse simultaneously for 3 seconds.
• To suspend or deactivate the Child
Lock, hold down Temp. and Rinse
Operations

simultaneously for 3 seconds once to


suspend it, or hold down the buttons
twice to deactivate it.

NOTE
To add detergent, put more laundry in the
drum, or change the cycle settings whilst in
the Child Lock state, you must first deactive
the Child Lock.

38 English

WD70J5410AW_03588G-02_EN.indd 38 2016/5/4 10:24:26


Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.

Eco Drum Clean


Perform this course regularly to clean the
drum and to remove bacteria from it.
1. Press Power to turn on washing
machine.
2. Turn the Cycle Selector to select ECO
DRUM CLEAN.
3. Press Start/Pause.

NOTE
The water temperature for ECO DRUM
CLEAN is set to 70 °C, which cannot be
changed.
Due to the features of the washing machine,
the water temperature is set to 70 ˚C during
the Eco Drum Clean cycle, but the display
can only show 60 ˚C on the control panel.

CAUTION

Maintenance
Do not use any cleaning agents for cleaning
the drum. Chemical residue in the drum
deteriorates the washing performance.

English 39

WD70J5410AW_03588G-02_EN.indd 39 2016/5/4 10:24:26


Maintenance

Smart check
To enable this function, you must first download the Samsung Smart Washer app at the Play
Store or the Apple Store, and install it on a mobile device featuring a camera function.

The Smart Check function has been NOTE


optimized for Galaxy & iPhone series • The function name, Smart Check, may
(applicable models only). differ depending on the language.
1. Press and hold Spin and Dry Level • If the washing machine reflets light
simultaneously for 3 seconds to enter on the display, the app may fail to
the Smart Check mode. recognize the information code.
2. The washing machine starts the self- • If the app fails to recognize the Smart
diagnosis procedure and displays Check code consecutively, enter the
an information code if a problem is information code manually onto the app
detected. screen.
3. Run the Samsung Smart Washer app
on your mobile device, and tap Smart
Check.
4. Put the mobile device close to the
washing machine’s display so that the
mobile device and the washing machine
face each other. Then, the information
code will be recognized automatically by
Maintenance

the app.
5. When the information code is
recognized correctly, the app provides
detailed information about the problem
with applicable counteractions.

40 English

WD70J5410AW_03588G-02_EN.indd 40 2016/5/4 10:24:27


USING DRY COURSE
All drying options except for the Time Dry option detect the weight of the laundry in order to
display a more accurate drying time and dry the laundry more effectively.
Refer to the chart below to select the appropriate drying option according to the type and
amount of laundry and the moisture you want to leave.

Load capacity(kg)
Mode Drying option Usage
Cotton Dry Synthetics Dry

Use this option to dry laundry such as


Auto Drying Cupboard 5 kg 3 kg
cotton, underwear, and linen.

Use this option to dry the laundry for


30 ~ 270 min. 30 ~ 270 min.
the specified peiod of time depending
Manual Drying Time Dry (in 30 minutes (in 30 minutes
on the fibes, amount of laundry
increments). increments).
quantity and moisture.

NOTE CAUTION
• The drying result may differ depending • Do not use the drying function after
on the selected washing cycle and the applying a chlorine bleach agent to the
type/amount of laundry. laundry during a wash or drying cycle.
• If both washing and drying cycles are Otherwise, the laundry may become
selected, the spin speed is automatically discolored or the material may be
set to enhance the drying efficiency. damaged.

Maintenance
• In case you want to dry laundry after • Do not use the drying function for
a hand wash, turn the cycle selector to clothing with fur lining or made from
select the spin cycle, and then select a acrylic material. This may result in the
drying option for best performance. drying function being degraded.
• When drying is complete, dust from • Do not touch the insides of the drum or
the dry surface of the clothes may the washing machine surface during or
remain on the diaphragm due to the just after drying as it may be hot. This
ironing effect that prevents wrinkles. may result in burns.
The dus will be washed away during the
following wash. Alternatively, you can
easily remove it with a damp towel or
cloth.

English 41

WD70J5410AW_03588G-02_EN.indd 41 2016/5/4 10:24:27


Maintenance

AIR WASH
The Air Wash function refreshes garments through Samsung’s unique air-washing
technology without the need for water.
Refer to the chart below for the usage and cycle time of each Air Wash cycle.

Cycle Usage Cycle time

Deodorization Use this cycle to remove bad odors from the laundry. 29min

Use this cycle to remove bad odors and bacteria from the
Sanitization 59min
laundry.

NOTE CAUTION
• The recommended maximum load Do not use any Air Wash cycles for the
capacity for the Air Wash cycles is 1 following items
kg or less (one or two items). If you • Heat-sensitive garments made from
overload the drum,, the deodorization or leather, mink, fur, silk, etc.
sanitization efficiey may be reduced.
• Underwear trimmed with lace, doll
• You can add a fragrance sheet to the cushions, and trims on dress suits may
laundry to add fragrance during the Air become loose.
Wash cycle.
• Clothes trimmed with buttons can cause
them to break.
• Clothes full of starch may become
Maintenance

deformed.
• Hard bedding
• Electric blankets, furry or bulky blankets
• Latex pillows

42 English

WD70J5410AW_03588G-02_EN.indd 42 2016/5/4 10:24:27


Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing
machine from the electrical outlet.
A 2. Gently press the top area of the filte
cover (A) to open.

3. Put an empty, spacious container around


the cover, and stretch the emergency
drain tube to the container while holding
the tube cap (B).

Maintenance
4. Open the tube cap and let water in the
Emergency drain tube (C) flow into the
C container.
5. When done, close the tube cap, and
reinsert the tube. Then, close the filter
cover.

NOTE
Use a spacious container because the water
in the drum may be more than expected.

English 43

WD70J5410AW_03588G-02_EN.indd 43 2016/5/4 10:24:27


Maintenance

Cleaning

Surface of the washing machine


Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washing machine.

Mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washing machine, and
unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose
from the back of the washing machine.
Cover the hose with a cloth to prevent
water from gushing out.

4. Use pliers to pull out the mesh filter


from the inlet valve.
5. Submerge the mesh filter deeply in
water so that the threaded connector is
Maintenance

also submerged.
6. Dry the mesh filter completely in the
shade.
7. Reinsert the mesh filter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open the water tap.

NOTE
If the mesh filter is clogged, an information code of “4C” appears on the screen.

44 English

WD70J5410AW_03588G-02_EN.indd 44 2016/5/4 10:24:28


Pump filter
It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged
pump filter may reduce the bubble effect.
1. Turn off the washing machine, and
A unplug the power cord.
2. Drain the remaining water inside the
drum by referring to “Emergency drain”
on page 43.
3. Gently press the top area of the filte
cover to open..
4. Turn the pump filter knob (A) to the left,
and drain off the remaining water.

5. Clean the pump filter using soft brushes.


Make sure the drain pump propeller
inside the filter is unclogged.
6. Reinsert the pump filter, and turn the
filter knob to the right.

NOTE

Maintenance
• Some pump filters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump filter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the filter.
• To close the safety knob of the pump
filter, turn it clockwise. The spring makes
a rattling sound, which is normal.

NOTE
If the pump filter is clogged, an information code of “5C” appears on the screen.

CAUTION
• Make sure the filter cap is closed properly after cleaning the filter. Otherwise, this may
cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.

English 45

WD70J5410AW_03588G-02_EN.indd 45 2016/5/4 10:24:28


Maintenance

Detergent Drawer

1. While holding down the release lever (A)


on the inner of the drawer, slide open
A
the drawer.
2. Remove the release lever and the liquid
detergent container from the drawer.

3. Clean the drawer components in flowing


water using a soft brush.
Maintenance

4. Clean the drawer recess using a soft


brush.
5. Reinsert the release lever and the liquid
detergent container to the drawer.
6. Slide the drawer inward to close it.

NOTE
To remove remaining detergent, perform the RINSE+SPIN course with the drum being empty.

46 English

WD70J5410AW_03588G-02_EN.indd 46 2016/5/4 10:24:29


Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.

NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.

Care against an extended time of disuse


Avoid leaving the washing machine unused for an extended time.
If this is the case, drain the washing machine and unplug the power cord.
1. Turn the Cycle Selector to select a RINSE+SPIN.
2. Empty the drum, and press Start/Pause.
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.

Maintenance

English 47

WD70J5410AW_03588G-02_EN.indd 47 2016/5/4 10:24:29


Troubleshooting

Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.

Problem Action
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing
machine.
Does not start.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• Check the fuse or reset the circuit breaker.
• Fully open the water tap.
Water supply is • Make sure the door is properly closed.
insufficient, or no • Make sure the water supply hose is not frozen.
water is supplied. • Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
• Make sure the washing machine is running with sufficient
water pressure.
• Make sure the detergent is added to the centre of the
After a cycle,
detergent drawer.
detergent remains in
• Make sure the rinse cap is inserted properly.
the detergent drawer.
• If using granular detergent, make sure the detergent selector is
Troubleshooting

in the upper position.


• Remove the rinse cap and clean the detergent drawer.

48 English

WD70J5410AW_03588G-02_EN.indd 48 2016/5/4 10:24:29


Problem Action
• Make sure the washing machine is installed on a level, solid
floor that is not slippery.
If the floor is not level, use the levelling feet to adjust the
height of the washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not contacting any other
Excessive vibrations
object.
or makes noise.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while
being washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or filter case.
• Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause. For your safety,
the washing machine will not tumble or spin unless the door is
Does not drain and/ closed.
or spin. • Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is
not clogged.
• If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufficient power, it
Troubleshooting
will operate normally.
• Press or tap Start/Pause to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
• The door will not open until 3 minutes after the washing
The door does not machine has stopped or the power turned off.
open. • Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the
drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns
off after the washing machine has drained.

English 49

WD70J5410AW_03588G-02_EN.indd 49 2016/5/4 10:24:29


Troubleshooting

Problem Action
• Make sure the Auto Detergent and Auto Softener settings are
properly configured.
• Make sure you use the recommended types of detergent as
appropriate.
Excessive suds.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
Cannot apply
• Make sure the Auto Dispense function is activated, with both
additional detergent.
the Water Hardness and Concentration settings properly
specified.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press or tap Start/Pause to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
• Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
Stops. drain.
• There may be a pause or soak period in the cycle. Wait briefly
and the washing machine may start.
• Make sure the mesh filter of the water supply hose at the
Troubleshooting

water taps are not clogged. Periodically clean the mesh filter.
• If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin. As
soon as the washing machine regains sufficient power, it will
operate normally.

50 English

WD70J5410AW_03588G-02_EN.indd 50 2016/5/4 10:24:29


Problem Action
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure the water heater is set to supply a minimum
120 °F (49 °C) hot water at the tap. Also, check the water
heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter
Fills with the wrong may be clogged.
water temperature. • While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine fills, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
Load is wet at the
• Load is too small. Small loads (one or two items) may become
end of a cycle.
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
• Make sure the door is properly closed.
• Make sure all hose connections are tight. Troubleshooting
• Make sure the end of the drain hose is correctly inserted and
Leaks water.
secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
Has odours.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
No bubbles are seen
• Overloading may screen bubbles.
(Bubbleshot models
• Severely contaminated laundry may not generate bubbles.
only).

English 51

WD70J5410AW_03588G-02_EN.indd 51 2016/5/4 10:24:29


Troubleshooting

Problem Action
• Make sure the Internet connection to your house is properly
established.
Wi-Fi does not work
• Make sure the router turns on and operates normally.
(Wi-Fi models only).
• Make sure you have installed the latest version of the Smart
Control App.

If a problem persists, contact a local Samsung service centre.


Troubleshooting

52 English

WD70J5410AW_03588G-02_EN.indd 52 2016/5/4 10:24:29


Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.

Problem Action
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
4C • Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
NOTE
When the washer displays the “4C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
• Make sure the cold water supply hose is firmly connected to
the cold water tap.
4C2
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
5C • Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the Troubleshooting
drain system.
• If the information code remains, contact a customer service
centre.
Operating the washer with the door open.
DC • Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Water is overflowed.
OC • Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.

English 53

WD70J5410AW_03588G-02_EN.indd 53 2016/5/4 10:24:29


Troubleshooting

Problem Action
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
LC • Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
NOTE
LC1 When the washer displays the “LC”/“LC1” code, the washer
do draining for 3 minutes. During this time, the Power
button is inoperative.
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
UB • Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an “UB” check message
will be shown in the display.
Check the Motor for operation.
3C • Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
UC centre.
Low voltage detected
Troubleshooting

• Check if the power cord is plugged in.


• If the information code remains, contact a customer service
centre.
High temperature heating check
HC • If the information code remains, contact a customer service
centre.

54 English

WD70J5410AW_03588G-02_EN.indd 54 2016/5/4 10:24:29


Problem Action
The WaterLevel sensor is not working properly.
• Try power off and restarting the cycle.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
1C centre.
NOTE
When the washer displays the “1C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
AC
• If the information code remains, contact a customer service
centre.

If any information code keeps appearing on the screen, contact a local Samsung service
centre.

Troubleshooting

English 55

WD70J5410AW_03588G-02_EN.indd 55 2016/5/4 10:24:29


Specifications

Fabric care chart


The following symbols provide garment care directions. The care labels include four symbols
in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary).
The use of symbols ensures consistency among garment manufacturers of domestic and
imported items. Follow the care label directions to maximize garment life and reduce laundry
problems.

Resistant material Do not iron

Can be dry cleaned using any


Delicate fabric
solvent

Item can be washed at 95 ˚C Dry Clean

Dry clean with perchloride,


Item can be washed at 60 ˚C lighter fuel, pure alcohol or
R113 only
Dry clean with aviation fuel,
Item can be washed at 40 ˚C
pure alcohol or R113 only

Item can be washed at 30 ˚C Do not dry clean

Hand wash only Dry flat

Dry clean only Can be hung to dry

Can be bleached in cold water Dry on clothes hanger

Do not bleach Tumble dry, normal heat

Can be ironed at 200 ˚C max Tumble dry, reduced heat

Can be ironed at 150 ˚C max Do not tumble dry

Can be ironed at 100 ˚C max


Specification

56 English

WD70J5410AW_03588G-02_EN.indd 56 2016/5/4 10:24:31


Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut off the power cord so that
the appliance cannot be connected to a power source. Remove the door so that animals
and small children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly
necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon
the program used).

Specification

English 57

WD70J5410AW_03588G-02_EN.indd 57 2016/5/4 10:24:31


Specification

Specification sheet
“ * ” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WD70J5*****
Dimensions W600 x D550 x H850 (mm)
Water pressure 50 kPa ~ 800 kPa
NET weight 65 kg
Wash and spin capacity 7.0 kg
Dry capacity 5.0 kg
220 V 100 W
Washing
240 V 100 W

Washing 220 V 2000 W


and heating 240 V 2400 W
Power
consumption 220 V 1600 W
Drying
240 V 1600 W
Spin 220 ~ 240 V 450 W
Pumping 30 W
Spin revolutions 1400 rpm

NOTE
The design and specifications are subject to change without notice for quality improvement
purposes.
For WD70J5410AW, Cotton 60 °C + Intensive + 2 Rinses + 1400rpm is recommended for a
normally soiled load.
Specification

58 English

WD70J5410AW_03588G-02_EN.indd 58 2016/5/4 10:24:31


WD70J5410AW_03588G-02_EN.indd 59 2016/5/4 10:24:31
QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT


SINGAPORE 1800-SAMSUNG(726-7864) www.samsung.com/sg/support

DC68-03588G-02

WD70J5410AW_03588G-02_EN.indd 60 2016/5/4 10:24:32

You might also like