Understanding Dunning E2E

Configuration Document
 Dunning
Dunning Configuration
It’s a process which is used to send reminder to the customers for their outstanding amounts.

Define Dunning Procedure:

Description
In this activity we enter setting which control by dunning program. The major settings are Denning
level, days in arrear, grace days, dunning text, minimum amount to run a dunning program etc.

➢ Dunning Interval in Days – it determines at which intervals (after how many days) the

allocated accounts are to be dunned. Or what sh ould be the days gap between one dunning

level to another.

➢ Dunning Level – It determine that how many times reminder can be sent to a customer.

➢ Days in Arrear – It shows the total day’s gap between due date and dunning run date.

➢ Grace Period – Grace period is addition days given to the customer to make payment.

While calculating the due date system also considers the grace period. An item whose days

in arrears are smaller to the grace periods, is taken as not due for that dunning notice.

Procedure
Access the activity using one of the following navigation options:

Transaction code FBMP

IMG path SPRO → SAP Reference IMG → Financial Accounting → Accounts
Receivable and Accounts Payable → Business Transactions → Dunning
→ Basic Settings for Dunning → Define Dunning Areas

Implementation

Use T. code FBMP and click on

Fill up the details as mentioned below.
 Dunning

Click on

Do not make any changes here and Click on “Charges” tab

Give currency INR and fill up the details as shown below.

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Press enter.

Then click on and enter the currency INR

Enter the details as specified above.

Then click on ,

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Give your company code and press enter.

Click on and give your company code and save it.

Come back and again click on

Fillup the details as mentioned below.

Click on (Back button)

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Apply the check mare as shown below.

And then click on

Apply a check mark on Down payment.

Click on (Back button)

Now the dunning procedure looks as shown below.

Save it.

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Assign Dunning Procedure to Customer Master
Transactuib code – XD02

Give your customer number and company code as shown below.

Click on or Ctrl + F2 and then click on tab and

fill up the details as mentioned below.

Save it.

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Run Dunning Program

Description
This is an enduser step by which we run dunning program. This program automatically indentify
the open items which is overdue and also generate dunning notices.
Procedure
Access the activity using one of the following navigation options:

Transaction code F150

Note: Make sure that customer must have at least one overdue item inorder to run dunning
program.

Fill up the Run Date (Today’s date) and identification code (any unique code) as shown below.

click on

Fill up the details as mentioned below.

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Click on

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Save it and click back on

Now the status is “Parameters were maintained”

Click on

Apply a check mark on “Start immediately”

Give output Device “LP01” and click on

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Click on and keep on pressing enter button unless status shown as below.

Then click on and click one display

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Now the sample print out will be shown below.

Just click on (Back button) twice and take out the final print out.

For taking the final print out just click on

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Click on and press enter twice or thice.

Below status will appear.

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Use Transaction code SP02

Go to Transaction code SE38

In Program Field fillup program name - RSTXPDFT4 and click on or press “F8”

Give spool request no. - 409621 (taken from SP02, shown just above.)

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 Dunning

and click on

Click on Desktopn and give file name “Dunning letter”

Click on

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Click on

Finally below Letter has been generated succussfully.

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Dunning Area and Dunning Key

Dunning area - The standard procedure for configuring and carrying out the process of dunning
is at company code level, we generally assign dunning procedures, to the customer master at
company code level.
There is a concept called dunning area which is used when the dunning notices is to be sent at
business area or segment level or at a different organizational unit level. Hence it control the
dunning procedure and issuing the dunning notices separately for each dunning area

Dunning Key – It controls the dunning level.

Define Dunning Area:

Procedure
Access the activity using one of the following navigation options:

Transaction code OB61

Implementation

Use T. code OB61 and click on

Fill up the details as mentioned below.

Press enter and save it.

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Assign Dunning Form With Dunning Area:

Procedure
Access the activity using one of the following navigation options:

Transaction code FBMP

Assign the dunning form as shown below.

Note –
1. Create 2 different customer (one is manufaturing customer and second is

sevice customer, watch the Dunning_2 video)

2. Post invoices (FB70) in past date against both customers by using dunning

area.

3. Run the dunning program (F150) and check the result.

4. If different dunning leter has been generated for both the customer then

configuration and testing become successful.

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 Dunning
Define Dunning Key:

Procedure
Access the activity using one of the following navigation options:

Transaction code OB17

Use T. code OB17 and click on

Fill up the details as mentioned below.

Press enter and save it.

Note –
1. Post invoice (FB70) in past date by using dunning key (watch the Dunning_2

video.

2. Run the dunning program (F150) and check the result.

3. Testing will be treated as successful if the customer invoice is restricted to

only one reminder.

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