Naukri Sirisha (2y 6m)

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RESUME

Name :Ch.Sirisha
Address :Allwyn Colony, Miyapur
District :Hyderabad- 500049
State :Telangana
Mobile :+918143536974
E-Mailid :[email protected]

Career Objective:
I wish to work in a demanding global position so as to put my best efforts in discharging my
job responsibilities, in the process, apart from benefitting my employer, I also expect to learn for
my overall development.

AcademicQualifications:

Nameofthe University/
Qualification AcademicYear %CGPA
Institution Board
Diploma in
Aviation, Risali Institute of
Risali Institute of
Tourism and Management, 2018-2019 78%
Management
Hospitality Visakhapatnam
Management
Smt.B.Seetha State Board of
Diploma in
Polytechnic Technical
Computer 2015-2018 85%
Engineering College, Education and
Bhimavaram Training
Board of
Z. P. High
10thStandard Secondary 2014-2015 95%
School ,Undi
Education ,A.P.

TechnicalCompetencies:

 Basic skills of C,C++,Java, C# and MSOffice


PersonalCompetencies:

 I have good decision making skills.


 I am a hard working person.
 I have a good knowledge on customer service.
 I have a good communication skills.
 Confidence and dedication towards work provided.
 Willingness to learn new things and face new challenges.

ProfessionalExperience:
JANAPRIYA PVT LTD Hyderabad, Telagana
Pre Sales Executive August 2022-Febuary 2024

as an operational executive in a domestic voice process

Ensure timely and effective communication with customers, project management, and the
Working internal teams
Process orders, forms, applications, and requests; Keeping records of customer interactions,
transactions, comments and complaints
Provide feedback on the efficiency of the customer service process and ensure customer
satisfaction and provide professional customer support
Enhanced the sales of organization by almost 2+ Cr

Trigeo Technologies PvtLtd.


Customer Support Executive

❖ Around one and half year of experience as a Customer Support Executive.


❖ Worked extensively on Dell product as a Customer Support Executive.
❖ Involved in Group Leading.
❖ Detailed Understanding of job requirements to execute and to deliver work intime
to time.
❖ To plan and schedule the process workflow steps as to followup the customers.
❖ Plan to complete the targets within stipulated periods.
❖ Updating the proper feedback to the production team.
PersonalInformation:
Father’s Name :Ch.Narasimha Naidu.
Date of Birth : 13th March, 2000
Nationality : Indian
Gender : Female
Marital Status :Married
Languages Known : Telugu, English and Hindi
Hobbies :Singing songs and Dancing
Passport Number : S6410457
Permanent Address: 7-98/A,
Kalinga Street,
Undi-534199,
West Godavari,
Andhra Pradesh

Declaration:
I here by declare that the above mentioned details are true to the best of my knowledge.

Place:

Date: (Ch.Sirisha)

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