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preface
Crafting the second edition of this book was both a pleasure and a chal-
lenge. The overwhelming goal of the book is to emphasize three core
tenets to starting an entrepreneurial venture:
1. Science of practice as the heart of starting and running a success-
ful entrepreneurial venture.
2. Art of turning an entrepreneurial venture into a success.
3. Processes that tie these two areas together into a coherent and
organized business.
The first tenet is that the science of practice is central to your success
as an entrepreneur. There is an inherent belief by many potential entrepre-
neurs that they know what needs to be done. However, extensive research
suggests that one of the biggest causes of entrepreneurial failure is a lack
of knowledge about how to design and build a business. The business that
seems so clear to the entrepreneur turns out quite differently. The result
is that a lack of knowledge leads to the entrepreneurial venture running
out of cash and time.
This book presents a systematic and thorough means for students and
potential entrepreneurs to think through their venture and the rich range
of concerns around it. Extensive research has been going on in this area
for decades, and we know a lot more about what works and what does
not work. One of the significant goals of this text is to provide you with
information about what really works. Without trying to overwhelm the
reader with research citations, but also ensuring that the student has well-
researched information, this text is grounded in the academic research
with a practitioner view to everything that is done.
The second tenet is that there is a lot of art to the concept, design, and
implementation effort required to start a new business. To teach the art
we present what other entrepreneurs have done in the past, so students
can consider what they would like to have as their own approach. In this
text we provide a great variety of real-world examples.
To fulfill this real worldview of entrepreneurship as an art, you will find
that each chapter starts with a story about a successful entrepreneur and
how he or she grew their business. Additionally, you will find throughout
the text two running cases that provide direct, applicable context to the
chapter contents. The first running case is that of Friends’ Home Health
Care. Friends’ Home Health Care was created by two friends to provide
better, more sophisticated, and more reliable home health care in their
community. The second running case is a family business called Flow
Right Brewery & Bar: A Family Affair. This running case follows the
development, design, troubles, and start-up of a family business. Finally,
we have included fourteen MiniCases at the end of the book where we per-
sonally interviewed entrepreneurs about their story. Each MiniCase fin-
ishes with advice from the entrepreneur and questions to consider about
applying the MiniCase learning to the development of your own business.
The third tenet of our approach involves the processes of conceptu-
alizing, designing, starting, and running a new business. Hundreds of
things must be considered, analyzed, and completed to take an idea to
a successful business. We firmly believe that these processes are crucial
steps along the way and have built this book in a manner that allows the
reader to build upon each concept by developing a process that results in
a fully crafted plan by the time you finish the book.
vii
The ability to apply the science, art, and process of entrepreneurship
developed here, we argue, will lay the foundation for succeeding in entre-
preneurship. We say proudly that the overarching desire of this book,
Entrepreneurship: The Art, Science, and Process for Success, is that students
establish highly successful and very profitable businesses. We believe that
following and acting on the issues we lay out here will establish the foun-
dation for that success.
Book Outline
To develop the understanding necessary to design, start, and manage
an entrepreneurial business, we have organized the book into fourteen
chapters that are, in turn, organized into five major sections. The first
section lays the groundwork needed prior to developing a new business
idea. Many individuals have considered starting a new business when
an opportunity was presented to them or when they were frustrated by
their current positions. However, prior to this step there are several areas
that demand examination. Chapter 1 introduces the students to the text
with a fun and engaging look at the twenty-first-century entrepreneur.
Chapter 2 examines the potential entrepreneur’s personal propensities or
willingness to take on risk, a core aspect of entrepreneurship. Chapter 3
focuses on how to generate ideas and perform an initial evaluation for a
new business.
The second section of the text is entitled “Due Diligence on the Business
Idea.” In the last chapter of section one, the potential entrepreneur has
generated a business idea. In this section there is due diligence on that
idea. Due diligence is a process of examining the environment around the
new business to establish the opportunity for the new business and then
using that knowledge to craft the approach. Chapter 4 launches the first
step in the due diligence process by developing a set of methods for exam-
ining the external environment in which the new business might operate
to understand if there is an opportunity for such a business. Chapter 5
develops the crucial steps necessary for the development of a strategy,
including the firm’s mission.
viii preface
A key element in the success of the entrepreneurial venture is the finan-
cial foundation of the venture; no matter how good the idea, without
a solid financial foundation the business will likely fail. Accordingly,
Section 3 is titled “Establishing a Financial Foundation.” The chapters in
this section include Chapter 6, which establishes how to analyze the cash
flow of the firm. Chapter 7 discusses methods that the entrepreneur can
use to analyze the financial health of the new business.
The fourth section of the text is titled “Building the Business” and focuses
on putting the new venture in operation. Chapter 9 discusses marketing
the business. Chapter 10 reviews the legal frameworks for a new business,
including the many approaches that are available to protect the business.
Chapter 11 details human resource management. Chapter 12 rounds out this
important section of the book by discussing the business operations design.
The last section of the book is titled “Important Issues for Entrepre-
neurs” and examines two other issues critical for an entrepreneur to
consider as the entrepreneur starts a business. Chapter 13 examines both
exiting the business and the need to turn the firm around if performance
is not as great as desired. Chapter 14 examines two means to buy into a
business rather than starting it from scratch. They are buying an existing
business and franchising.
preface ix
Additional Changes by Chapter
Chapter 1 The Twenty-First-Century Entrepreneur
■ New Opening Vignette: Oren’s Daily Roast Coffee and Tea.
■ Completely rewritten to provide a more engaging and fun introduc-
tion to the text.
■ Every statistic brought forward to 2014.
■ Redesigned how the Business Plan is developed.
■ Addition of a one-page pitch sheet example.
x preface
Chapter 7 Financing and Accounting
■ This was previously Chapter 9. We brought forward this chapter
and others to tie together all the financial statements and analysis
into the same section.
■ New Opening Vignette: AeroPress.
■ Added a section on crowd funding, which has become a popular
entrepreneurial finance mechanism.
Chapter 11 Marketing
■ New Opening Vignette: James Monsees and Adam Bowen: Ploom
(high-end electronic cigarette).
■ Updated all the delivery mechanisms to include the vast array of
new approaches to marketing, especially social media.
preface xi
Chapter 13 Exit/Harvest/Turnaround
■ With all the changes in tea consumption and availability, we
decided to update and carry forward one of our favorite vignettes:
Tealuxe.
Outcomes
Our ultimate goal is that students will leave this class not only with a
much greater appreciation for what it takes to start a business, but with
the foundations necessary to actually start that business. The entrepre-
neurial businesses that surround you every day did not come into opera-
tion or stay in operation by chance. Instead, it took tremendous effort and
work for these businesses to exist and succeed.
We expect that students will be able to take what we present here as a
foundation for your own business. Entrepreneurs are the economic back-
bone of this nation and the central hope for its future.
xii preface
acknowledgments
xiii
Key Text Features
Each chapter includes key features that help illuminate important ideas
in interesting and applied ways.
Chapter-Opening
part chapter
The Twenty-First- Vignettes
1 1 Century Entrepreneur Every chapter begins with
a profile of a real entre-
preneurial business. These
OREN’S DAILY ROAST
portraits provide an over-
Oren Bloostein had a passion for cof-
fee and a strong desire to be his own
boss. After graduating from the Uni-
view of both the everyday
versity of Pennsylvania, he worked for
Saks Fifth Avenue in New York City.
Frustrated by the layers of manage-
successes and the failures
ment and passionate about starting
something truly unique, he decided
to found a coffee shop that would
stand apart from the others. He would
associated with business
dedicate his efforts to roast his beans
on-site, only in very small batches,
where he could ensure that the beans
ownership. Each of these
had been roasted within the past 24 hours (“The 24 Guarantee”). In addition, he would use
only straight unblended single-origin beans that were specially prepared in front of the cus-
tomer (“Truth in Brewing”). He wanted to work with the farmers who grew the beans and set
vignettes end with thought-
up a system whereby he helped the farmers grow better beans, and, in turn, pay the farm-
ers above-market rates.
Oren’s parents gave him $50,000 for his venture, which he combined with his savings
provoking questions for
learning objectives
and a small loan to open a small 400-square-foot storefront on the Upper East Side of
Manhattan in 1986. He has stayed true to his business plan even as Starbucks, Caribou,
and many others opened competing stores over the ensuing years.
discussion.
Today, Oren’s Daily Roast has 10 locations in Manhattan and is a $10 million a year busi-
After studying this chapter, you will be able to: LO1-4 Describe the impact of entrepreneurial ness. Oren regularly travels to Third-World countries to help communities with their infra-
businesses on society structure (water supplies and schools). Not only does he pay more than the going rate for
LO1-1 Explain the rationale behind starting
a small business. LO1-5 Discuss the worldwide impact of the beans he purchases, but he pays what he considers to be a premium price for quality,
entrepreneurial businesses.
LO1-2 Discuss the history of entrepreneurship not quantity.
in the United States. LO1-6 Define an entrepreneurial business. 1. Oren’s separates his business from that of major national chain by his 24 hour pledge?
LO1-3 Identify the type of people who are Would such differentiation work in your city?
entrepreneurs 2. Do businesses have an obligation to help suppliers like the coffee farmers or should
business only focus on price of the product?
Running Cases
FRIENDS’ HOME HEALTH
Friends’ Home Health
Beginning with Chapter 2 and running
throughout the rest of the book, this case In 2012 three friends who worked in the same nurs-
ing facility started talking about starting a business
business. The three potential entrepreneurs had a con-
versation with the uncle; he advised them to spend a little
together. The three friends had known each other for more time investigating their motivations and personal
looks at chapter topics within the context a number of years. The friends include one registered
nurse (RN) (Betty), and two licensed practical nurses
risk orientation before they actually considered going
into business together. He related the story of his first
of a new entrepreneurial business in the (LPNs) (Joan and Bob). The RN typically is the super-
vising nurse on the ward and the LPNs do more of the
business, which he had started with his best friend. The
two had been lifelong friends and thought they knew all
home health industry. Each chapter pro- direct care of individual patients. The friends observed
the increasing numbers of elderly people in the hos-
there was to know about each other. Not only had they
been friends since childhood, each had been the best
pital. As they talked with the family members of these man in the others’ wedding, and each was the godfather
vides a new aspect of this business to con- patients they realized there was a need for a reliable
home health firm in the area. Despite the existence of
for the other’s oldest child. Although they thought they
knew each other well, when it came to money and the
sider, ultimately giving you a fully realized several operations in the area (one a national chain), the
patients’ families were constantly talking about prob-
level of risk they were capable of handling, they were
substantially different people. Whereas the uncle was
look at how a business must work through lems with the current group of home health firms. The
families told stories about caregivers who did not show
very frugal, his partner believed that money needed to
be enjoyed today. Ultimately their business partnership
up, were not willing to do distasteful jobs, had poor fell apart. Although the financial loss was significant,
a series of issues as it moves from idea to training, and some who outright stole from the home.
Home health workers go to the homes of clients to
even more devastating was the loss of the friendship
between the two men and their families. He has always
reality. Each chapter’s case concludes with help the individuals bathe and eat, and generally assist
the elderly or otherwise physically impaired individu-
felt the experience was a significant failure and not one
he wanted to repeat.
questions designed to help the students als in their homes. Often a family member provides this
assistance but needs support to adequately care for the
Joan’s uncle has had other businesses and partner-
ships since that initial failure. He now believes that
individual or to be able to take a break from their care- although he needs to like a person in order to work
think through issues related to the busi- giving. Home health workers typically undergo far less
training than do LPNs, and some operators provide very
closely with him or her, it is much more important that
they agree on such key issues as money and risk.
ness they wish to start. little oversight of the in-home workers.
The three friends (Betty, Joan, and Bob) wanted more
Therefore, the uncle suggested the three friends
prepare with some simple tasks:
control over their lives and the opportunity to be paid more
for their efforts. Working in the health care facility involved QUESTIONS
long and odd hours where they might work all night and 1. Compare how each of them prepared his or her
never see their families. They felt that in their current posi- monthly family budget.
tions, they were working very hard but were receiving only 2. Discuss how much debt each was willing to take on
limited direct rewards for that effort. These issues pushed credit cards.
the three to talk about starting a business. The discussions
initially were little more than talk; however, in the past few 3. Discuss whether each was willing to lend family
months these discussions had become more serious. They members money, and the reasons for their answer.
were not sure how to make a home health business unique, 4. Have each person answer this question: If you inher-
but they knew they wanted to start one. ited $250,000, what would you do with it?
Joan’s uncle had founded several businesses and The outcome of this exercise for our three potential
appeared to understand what it took to be successful in business owners will be discussed after Exercise 1.
xiv preface
Flow Right Brewery & Bar: A Family Affair FLOW RIGHT BREWERY & BAR: A FAMILY AFFAIR*
A second running case throughout the book focuses Chris Flow had long wanted to be his own boss. Working flow generated in the business to entice anyone to buy it.
on a family business. Family businesses must deal for one of the bigger banks in the area, he sat in a cubicle
processing mortgage applications. Although there was
always something different in each application, he had
Thus, he had decided simply to close the business.
That night Chris and his wife talked at length about
Chris taking over that location and turning it into a brew
with the same issues that all new businesses must the process down to a science. He was so good at his work
that his boss gave him the unenviable task of handling
mortgage workouts for people who had fallen behind in
pub where aficionados of brewing could gather and
enjoy locally brewed beers. He and his wife had saved
up over $100,000, which they were willing to commit to
address. However, everything is complicated by the their payments. By 2014 he could see the writing on the the venture, and he was confident that he could bring
wall. Virtually anyone involved in the mortgage process- in a set of partners who would also invest in the busi-
ing business was eligible to be laid off as the mortgage ness. There were a lot of things to do over the next few
weeks if this was going to be a reality, but Chris was
family interactions and interests. The case also ends
crisis had subsided. Several of the nation’s largest banks
had rounds of layoffs in their mortgage divisions that truly excited about business for the first time in years.
amounted to thousands of employees. The next day Chris contacted a real estate agent and
Since graduating from college, Chris had a fascina- found out that the previous owner of the restaurant had
with questions designed to help the students to think tion with brewing beer. He worked at a microbrewery
in Boulder, Colorado, during his college years and had
broken a 10-year lease that still had 6 years left on it but
no personal guarantee. The owner of the property was
taken a number of classes on making beer. He was a anxious to get the property leased again and was willing
through issues related to the business. member of the local brewing club and regularly won the
club awards for the beer he brewed at home. What’s
to throw in everything inside the restaurant for no extra
monthly charge if Chris would sign a new 10-year lease that
more is that Chris’s passion to brew beer had taken over Chris would personally guarantee. Even though the lease
his two-car garage much to the consternation of his payments seemed quite reasonable—especially given that
wife. He regularly worked with new club members to all of the kitchen equipment, tables, chairs, counters were
learn what he considered a craft. his for free—it was nevertheless a big financial commitment
On his way home from work one day he was shocked as Chris would have to still pay for the lease even if the busi-
to see that one of his favorite restaurants had closed. The ness was not a success. Chris and his wife decided to take
location was very good, but there was never much of a the plunge and FLOW RIGHT BREWERY & BAR was born.
crowd. Chris personally knew the owner, although he was
*The names and small details have been changed in this running
only peripherally aware that the owner had been in the heat case. We will use this case throughout the text to illustrate concepts
of a divorce. Once the divorce was final the owner planned raised in each chapter and how this particular firm addressed them
to move from the area, but there was not sufficient cash as they built the business.
Exercises EXERCISE 1
Extensive exercises in every chapter include open-ended ques- 1. What additional items would you like to see included in
tions for students to ask themselves as potential entrepre- the Friends’ Home Health cash flow statement?
2. Do you believe that the numbers above are realistic?
neurs. These exercises not only provide general exercises for Explain.
discussion in class but also help guide the student so that by 3. For which items would you like to have additional
information? How might this be best presented?
the last chapter the students will have developed a full busi- 4. Solely based on the cash flow statement, would you
ness plan that can be used to launch a new business. believe that this venture was worth investing in if you
were an investor? Why or why not?
End-of-Chapter Material
db h f
Each chapter concludes with the following: INDIVIDUAL EXERCISES
1. Talk to two entrepreneurs. Do they track cash 2. How long did it take these entrepreneurs to
■ Summary flow? If so what is their view of cash versus reach breakeven in their current business?
profit in their business. 3. What was their advice on how conservative to
be on the cash needed to start the business?
■ Key Terms
GROUP EXERCISES
■ Review Questions 1. Each person on the team should prepare a a. What are the basic requirements of these
preliminary cash flow statement for his or loans?
her proposed venture. Look at each other’s b. Why do you think the government
■ Business Plan Development Questions analysis and discuss what other revenue cate-
gories could be developed to better focus sales
supports such loans for entrepreneurial
business?
tracking? c. What insights does this provide each per-
■ Individual Exercises 2. Use an Internet search engine to look for SBA son on the team about his or her own pro-
cash flow loans. posed ventures?
■ Group Exercises
who pitched in an additional $110,000. Neither Jeff nor While sales continued at a very slow and yet steady
MiniCase 12 the investors took any additional equity with this infusion. rise, the business was out of money again by February
MiniCases
As Jeff ran the numbers with the new capital he real- 2013. Jeff met again with his investors. He shared with
ized the business needed to have sales of $2,000 every them that he had an investor who was ready to put in
day of the week to achieve breakeven. When you have a $150,000 and Jeff needed everyone to pitch in another
THINKING CRITICALLY Sunday that brings in only $700, you have to make that $7,000 to $8,000 ($40,000 total), so the business could
up on other days. Jeff thought he could do it, but realized stay afloat until April when the new money would come in.
it would be hard. All of the investors and Jeff pitched in the money. Unfor-
Jeff Barry—RavioliOli In the meantime, other negative things were happen- tunately, however, by April the new investor’s circum-
ing in the business. Personnel turnover became a critical stances had changed and he decided not to invest in the
examine a real entrepreneur and how that owner early 2011, Jeff found the perfect location in Oak Brook, may of the dozens still standing in line). There seemed to
you can, pinch pennies and keep fixed cost as low as
Illinois, just west of Chicago. Jeff really loved the location be great demand for the company offering.
possible.
because of its access to major roads, great parking, vis- After nearly driving himself into the ground, Jeff hired
2. Anticipate, Anticipate, Anticipate! Whatever the ven-
ibility, and access to the corporate lunch crowd. Although an experienced restaurant manager who quickly put
ture, do things right; you’ll know when you break that
the real estate market was still reeling, the cost of the procedures in place and relieved Jeff of having to do
rule. Start early in your life. . . part of my issue was that
ial framework discussed in the book. yet, Jeff dipped into his 401(k) retirement fund for $100,000 proud.
growing like no other part of the market, he felt the time tingencies and provide the business with a cash buf-
was right for him to start a restaurant based on that ravioli fer. He decided to have all the small items and the new while not getting any additional share of the business for his
new investment. With the ability to keep going with his own QUESTIONS
concept. RavioliOli was to be a fast-casual dining restau- duct work installed. RavioliOli opened for business in
rant where fresh handmade specialty ravioli were deliv- late February 2012. investment, Jeff obtained the blessing of his current inves- 1. Can your business survive a long lead time to break-
ered to your table within five minutes of ordering. The Everything was going well at first. There were opening tors to obtain a new major investor in the business even if even? How long do you project?
location was going to be slightly upscale and the décor parties, Groupon offers, and lots of press about the new their equity was diluted. He was meeting with several poten- 2. Other than have more money, what could Jeff have
was going to be warm, comforting, and comfortable. business. However, the working capital fund was rapidly tial investors every month seeking fresh capital. done to save the business?
Jeff did a complete competitive analysis using him- depleting as revenue did not cover expenses. It is not
self and his family to learn all they could about competing unusual for a new restaurant to take 18 to 24 months
restaurants. The family would go to various fast-casual to achieve monthly breakeven. In the case of RavioliOli,
concept restaurants and record how many people dined however, the reserves had been spent early on the duc-
there during lunch and dinner. He tracked average meal twork and other items, so Jeff took out an equity line
ticket prices and looked for locations that had great road loan on his house for $75,000 and met with the investors
bam23181_ch06_098-119.indd 119
preface xv
10/10/14 4:49 PM
Results-Driven Technology
Across the country, instructors and students continue to raise an impor-
tant question: How can entrepreneurship courses further support students
throughout the learning process to shape future business leaders? While
there is no one solution, we see the impact of new learning technologies and
innovative study tools that not only fully engage students in course material
but also inform instructors of the students’ skill and comprehension levels.
McGraw-Hill Connect
Connect is an all-digital teaching and learning environment designed from
the ground up to work with the way instructors and students think, teach,
and learn. As a digital teaching, assignment, and assessment platform,
Connect strengthens the link among faculty, students, and coursework,
helping everyone accomplish more in less time.
LearnSmart
The smartest way to get from B to A
LearnSmart is the most widely used and intelligent adaptive learning
resource. It is proven to strengthen memory recall, improve course reten-
tion, and boost grades by distinguishing between what students know and
what they don’t know and honing in on the concepts that they are most
likely to forget. LearnSmart continuously adapts to each student’s needs
by building an individual learning path.
Grade Distribution Student Pass Rate
As a result, students study smarter and
retain more knowledge.
Without
A LearnSmart
A
19.3%
30.5%
SmartBook
B A Revolution in Reading
38.6% B Fueled by LearnSmart, SmartBook
33.5% is the first and only adaptive reading
C
experience available today. SmartBook
C personalizes content for each student
28.0%
22.6%
in a continuously adapting reading
With experience. Reading is no longer a
LearnSmart
passive and linear experience, but an
Without With Learn- engaging and dynamic one where stu-
LearnSmart Smart
dents are more likely to master and
58% more As 25% more students retain important concepts, coming to
with LearnSmart passed with LearnSmart class better prepared.
xvi
Media Rich eBook
Connect, provides students with a cost-saving alternative to the tradi-
tional textbook. A seamless integration of a media rich eBook features
the following:
■ A web-optimized eBook, allowing for anytime, anywhere online
a snap.
■ Highlighting and note-taking capabilities as well as access to
preface xvii
Actionable Data
Connect Insight is a powerful data analytics tool that allows instructors
to leverage aggregated information about their courses and students to
provide a more personalized teaching and learning experience.
xviii preface
Course Design and Delivery
Blackboard® Partnership
McGraw-Hill Education and Blackboard have teamed up to simplify your
life. Now you and your students can access Connect and Create right
from within your Blackboard course—all with one single sign-on. The
grade books are seamless, so when a student completes an integrated
Connect assignment, the grade for that assignment automatically (and
instantly) feeds your Blackboard grade center. Learn more at www
.domorenow.com.
McGraw-Hill Campus™
McGraw-Hill Campus is a new one-stop teaching and learning experience
available to users of any learning management system. This institutional
service allows faculty and students to enjoy single sign-on (SSO) access
to all McGraw-Hill Higher Education materials, including the award-
winning McGraw-Hill Connect platform, from directly within the institu-
tion’s website. With McGraw-Hill Campus, faculty receive instant access
to teaching materials (e.g., eTextbooks, test banks, PowerPoint slides, ani-
mations, learning objects, etc.), allowing them to browse, search, and use
any instructor ancillary content in our vast library at no additional cost
to instructor or students.
In addition, students enjoy SSO access to a variety of free content
(e.g., quizzes, flash cards, narrated presentations, etc.) and subscription-
based products (e.g., McGraw-Hill Connect). With McGraw-Hill Campus
enabled, faculty and students will never need to create another account
to access McGraw-Hill products and services. Learn more at www
.mhcampus.com.
Create
Instructors can now tailor their teaching resources to match the way they
teach! With McGraw-Hill Create, www.mcgrawhillcreate.com, instruc-
tors can easily rearrange chapters, combine material from other content
sources, and quickly upload and integrate their own content, like course
syllabi or teaching notes. Find the right content in Create by search-
ing through thousands of leading McGraw-Hill textbooks. Arrange the
material to fit your teaching style. Order a Create book and receive a
complimentary print review copy in three to five business days or a com-
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Tegrity Campus
Tegrity makes class time available 24/7 by automatically capturing every
lecture in a searchable format for students to review when they study and ®
preface xix
help turn all their students’ study time into learning moments immediately
supported by their lecture. To learn more about Tegrity, watch a two-minute
Flash demo at http://tegritycampus.mhhe.com.
AACSB Tagging
McGraw-Hill Education is a proud corporate member of AACSB Interna-
tional. Understanding the importance and value of AACSB accreditation,
Entrepreneurship recognizes the curricula guidelines detailed in the AACSB
standards for business accreditation by connecting selected questions in
the text and the test bank to the six general knowledge and skill guidelines
in the AACSB standards. The statements contained in Entrepreneurship
are provided only as a guide for the users of this textbook. The AACSB
leaves content coverage and assessment within the purview of individual
schools, the mission of the school, and the faculty. While the Entrepreneur-
ship teaching package makes no claim of any specific AACSB qualification
or evaluation, we have within Entrepreneurship labeled selected questions
according to the six general knowledge and skills areas.
xx preface
table of contents
Preface vii chapter 3
PART 1 Laying the Groundwork BUSINESS IDEA GENERATION AND
INITIAL EVALUATION 36
for Small Business
Generating Business Ideas 39
Opportunity Identification 44
Choosing a Business 46
chapter 1 Summary 54
THE TWENTY-FIRST-CENTURY Key Terms 54
ENTREPRENEUR 2 Review Questions 54
Why Start a Business? 4 Business Plan Development Questions 54
A Brief History of Entrepreneurial Businesses Individual Exercises 54
in the United States 6 Group Exercises 55
Who Are Entrepreneurial Business Owners Today? 8 Endnotes 55
How Does Society Benefit? 8 Credits 55
Entrepreneurship Around the World 11
What Is an Entrepreneurial Business? 11 PART 2 Due Diligence on the Business
Summary 16 Idea
Key Terms 16
Review Questions 16
Individual Exercises 16 chapter 4
Group Exercises 16
Endnotes 16 EXTERNAL ANALYSIS 56
Credits 17 Defining Your Industry 58
Defining Your Customers 60
Developing the Information for the External Analysis
chapter 2 of Competitors 62
Developing a Competitive Map 65
INDIVIDUAL LEADERSHIP AND Additional Issues for External Analysis 68
ENTREPRENEURIAL START-UPS 18
Competitive Advantage 70
Founders Are the Reason Why Entrepreneurial Summary 73
Businesses Work So Well 22 Key Terms 73
Evaluating Your Entrepreneurial Orientation 23 Review Questions 74
Triggers for Starting a Business 27 Business Plan Development Questions 74
Supports 29 Individual Exercises 74
Form a Business Doing What You Like 33 Group Exercises 74
Summary 34 Endnotes 74
Key Terms 34 Credits 75
Review Questions 34
Business Plan Development Questions 34
Individual Exercises 35
Group Exercises 35
Endnotes 35
Credits 35
xxi
chapter 5 Summary 134
Key Terms 134
BUSINESS MISSION AND Review Questions 134
STRATEGY 76 Business Plan Development Questions 134
Mission Statements 78 Individual Exercises 135
Sustainable Competitive Advantage 84 Group Exercises 135
Step 1: Develop a List of Your Business’s Assets and Endnotes 135
Capabilities 85 Credits 135
Step 2: Split the List into Standard and Unique
Assets 85
Step 3: Evaluate Competitiveness of Unique
Resources or Capabilities 87
chapter 8
Strategy 89 FINANCIAL ANALYSIS 136
Summary 93 Importance of a Solid Financial Foundation in an
Key Terms 94 Entrepreneurial Business 138
Review Questions 94 Techniques for Measuring Performance 138
Business Plan Development Questions 94 Ratio Analysis 141
Individual Exercises 94 Deviation Analysis 148
Group Exercises 94 Sensitivity Analysis 149
Endnotes 95 Use of Short Surveys in Business 150
Credits 95 Importance of Having a Measurement Focus 153
Summary 154
PART 3 Establishing a Financial Key Terms 154
Foundation Review Questions 154
Business Plan Development Questions 155
Individual Exercises 155
chapter 6 Group Exercises 155
Endnotes 155
ANALYZING CASH FLOW Credits 155
AND OTHER FINANCIAL
INFORMATION 96
PART 4 Building the Business
Importance of Cash Flow Analysis 98
Developing Cash Flow Statements and Budgets 106
Other Financial Tools 111
Summary 116
chapter 9
Key Terms 116 ESTABLISHING THE LEGAL
Review Questions 116 FOUNDATION 156
Business Plan Development Questions 117 Various Legal Forms of Business to Determine the
Individual Exercises 117 Best Design for a Proposed New Business 160
Group Exercises 117 Basics of Contracts 166
Endnotes 117 Role of Leases in the Legal Formation of the New
Credits 117 Business 167
How Laws, Rules, and Regulations Benefit New
Businesses 169
chapter 7 Importance of Copyrights, Trademarks, and Patents to
a New Business 171
FINANCING AND ACCOUNTING 118 Role That Insurance Plays in the Risk Portfolio of the
Key Financial Issues Involved with Starting a New Business 172
Business 120 How to Develop an Effective Board of Advisors and
Basics of Funding a Business 122 Board of Directors 173
Importance of Proper Accounting When Starting
a Business 129
CHARACTER SPECIFICUS.
DESCRIPTIO.
REFERENTIA.
1. Calyx, et Corolla.
2. Calyx lente auctus.
3. Stamina, et Pistillum.
4. Stamina a Pistillo diducta, anthera una lente aucta.
5. Stylus, et Stigma, lente aucta.
SPECIFIC CHARACTER.
Heath, with beardless tips, just within the blossom, shaft without; the
flowers grow at the end of branches in whorls, club-shaped, curved, and of a
scarlet colour; the leaves of the cup are sharp-pointed; the leaves grow by
sixes, and are turned inwards.
DESCRIPTION.
REFERENCE.
CHARACTER SPECIFICUS.
DESCRIPTIO.
REFERENTIA.
1. Calyx et Corolla.
2. Calyx lente auctus.
3. Stamina et Pistillum.
4. Stamina a Pistillo diducta, antherâ unâ lente auctâ.
5. Stylus et Stigma lente aucta.
SPECIFIC CHARACTER.
Heath, with tips two-horned at their base, and without the blossom: the
blossoms are club-shaped, an inch and a half long, yellow: the leaves grow
by fours, are smooth, blunt, and thick.
DESCRIPTION.
Stem shrubby, upright, grows three feet high, and branching: the smaller
branches are short, and grow in whorls.
Leaves grow by fours, are blunt, linear, thick, and have short foot-stalks
pressed to the branches.
Flowers are terminal at the summit of the smaller branches, waving,
having short foot-stalks, with three spathula-shaped floral leaves.
Empalement. Cup four-leaved: leaves blunt, smooth, and nearly egg-
shaped.
Blossom club-shaped, an inch and a half long, yellow, and tapering to
the base: the segments of the mouth are large, and rolled back.
Chives. Eight hair-like threads, fixed to the receptacle: the tips are cleft,
two-horned at their base, and without the blossom.
Pointal. Seed-vessel cylinder-shaped, and furrowed. Shaft thread-
shaped. Summit four-cornered.
Native of the Cape of Good Hope.
Flowers from June till August.
REFERENCE.
CHARACTER SPECIFICUS.
DESCRIPTIO.
REFERENTIA.
SPECIFIC CHARACTER.
Heath, with bearded tips, within the blossoms, which are cylindrically club-
shaped and very shewy; the leaves grow by eights or spirally scattered,
appear cut off at the ends and arched.
DESCRIPTION.
Stem shrubby, erect, grows two feet high, simple at the base, with but
few branches, which are simple, and long.
Leaves grow by eights, are linear, blunt, rough on their upper, and
furrowed on their under surface, tapering into long hair-like foot-stalks.
The Flowers are numerous, nearly terminating the branches, in simple
whorls, crowded together, and clammy; the foot-stalks are long, bent
backward, with three floral leaves.
Empalement. Cup four-leaved, leaflets lance-shaped, clammy, and
pressed to the blossom.
Blossom cylindrically club-shaped, an inch long, bent back at the point,
the lower part of a strong flesh colour, the end green, compressed at the
mouth, whose segments are straight.
Chives. Eight hair-like threads fixed into the receptacle. Tips bearded,
and within the blossom.
Pointal. Seed-vessel club-shaped, and furrowed. Shaft thread-shaped,
almost without the blossom. Summit shield-shaped, concave, and green.
Native of the Cape of Good Hope.
Flowers from February, till April.
REFERENCE.
CHARACTER SPECIFICUS.
DESCRIPTIO.
REFERENTIA.
SPECIFIC CHARACTER.
Heath, with beardless tips, within the blossom; pointal without; blossoms
nearly cylindrical, flesh-coloured, and ribbed; leaves downy, growing by
threes.
DESCRIPTION.
Stem shrubby, grows two feet high, upright, and branching; the smaller
branches are numerous.
The Leaves of the stem grow by threes, straight out, linear, blunt, and
downy; those on the smaller branches, more upright, egg-shaped, a little
sawed at the edges, and sharp pointed; the foot-stalks pressed to the
branches.
The Flowers are numerous, growing by threes, or fours, at the end of
the smaller branches; foot-stalks very short.
Empalement. Cup double; the inner four-leaved; leaves almost egg-
shaped, pointed, sawed, coloured, furrowed at the point, and pressed to the
blossom; the outer three-leaved, shorter than the former, and greenish.
Blossom nearly cylindrical, curved a little at the end, of a flesh colour,
and ribbed; the segments of the mouth are upright, white and blunt.
Chives. Eight threads, spathula-shaped at the base, and fixed into the
receptacle. Tips within the blossom, and beardless.
Pointal. Seed-vessel almost cylinder-shaped, and furrowed. Shaft
tapered, without the blossom, and curved at the end. Summit four-cornered,
and green.
Native of the Cape of Good Hope.
Flowers from February, till June.
REFERENCE.
1. A Leaf, magnified.
2. The Empalement, and Blossom.
3. The Empalement, magnified.
4. The Chives, and Pointal.
5. One Chive, magnified.
6. The Shaft, and its Summit, magnified.
ERICA cruenta.
CHARACTER SPECIFICUS.
DESCRIPTIO.
REFERENTIA.
1. Calyx, et Corolla.
2. Calyx, lente auctus.
3. Stamina, et Pistillum.
4. Stamina a Pistillo diducta; anthera una lente aucta.