Bas-205 Soft Skills Unit-3,4 & 5 Notes
Bas-205 Soft Skills Unit-3,4 & 5 Notes
Bas-205 Soft Skills Unit-3,4 & 5 Notes
Define Leadership
Leadership is the ability of an individual or a group of people to influence and guide
followers or members of an organization, society or team.
Leadership is the art of motivating a group of people to act toward achieving a
common goal. In a business setting, this can mean directing workers and colleagues
with a strategy to meet the company's needs.
Qualities of a good leader:
Integrity
Visionary
Delegation
Communication
Decision-making Skill
Problem-Solving Skills
Self-motivated
Self-Disciplined
Gratitude
Learning Agility
Emotional Intelligence
Accountability
Supportive
Tech-savvy
Respect
1. Avoid
Try to avoid a lot of stress. Plan ahead and take control of your surroundings.
If you know there will be a lot of traffic, try to leave earlier for work.
Learn to say no. If you have a lot of responsibilities or demands on your time, try
to turn down things you truly don’t have time for in order to make more time for
yourself.
Avoid people who bother you. If someone in your life is causing you stress, do
your best to put physical distance between you.
2. Alter
Make a list of the stressors in your life and attempt to make changes for the better.
You can respectfully ask someone to change their behavior and be willing to do the
same to avoid creating larger problems.
Communicate your feelings openly.
Try to manage your time better by grouping tasks that are similar.
Create boundaries for yourself and state limits ahead of time, such as, “I’ve only got
five minutes to talk.”
3. Access
Sometimes we have to learn to accept things the way they are.
Talk to someone about how you’re feeling. You may not be able to change a situation,
but that doesn’t mean your feelings aren’t valid.
Practice forgiveness. It may be hard, but you will be able to free yourself of negative
energy.
Try practicing positive self-talk. Negative thoughts can escalate when you’re
stressed. Practice being positive
Learn from your mistakes. You can’t change what has happened in the past, but you
can learn from it for the future.
4. Adapt
Learn how to manage your expectations or standards.
Sometimes we need to adjust our standards to stop striving for perfection. If we
redefine success, we may live with less guilt and frustration.
Try stopping gloomy thoughts in their tracks or reframing them to look at them from
a new perspective.
Adopt a mantra such as, “I can do this,” and repeat it to yourself during tough
situations.
Try to think about all of the things that make you happy in your life and to look at the
big picture. Most stressful situations won’t matter in a few years. This will make
things seem less overwhelming.
Discuss merits and demerits of oral communication.
Oral communication relates to the verbal exchange of information or ideas from one
person or group to another. They can be used either formally or informally. Formal
oral communication takes place during presentations at business meetings,
classroom lectures, political speeches, or speeches at ceremonies. Informal oral
communication may take place anywhere within an organization, such as during face
-to-face conversations, through telephone conversations, or during regular
conversations at business meetings.
Advantages of Oral Communication:
1. Immediate Transmission
2. Time-Saving
3. Cost Savings
4. Effectiveness
5. Immediate Feedback
6. Relationship Develops
7. Interacting With Groups
8. Message Can Be Changed
Disadvantages of Oral Communication:
1. No record
2. Expensive
3. Inaccuracy
4. Limited Use
5. Probability of Omitting Main Subject
6. Confused Speech
7. No Legal Validity
8. Late Decision
9. Less Important
10. Lack of Secrecy
Public speaking has two main components: content (what you say) and delivery
(how you say it). The content of your talk determines how impactful your talk can be,
and your delivery determines how impactful your talk actually is. Without a strong,
engaging delivery, you will lose your audience’s attention and fail to communicate
your content. In order to become an engaging speaker, it is necessary to practice
what you want to say and how you are going to say it.
Why is kinesics important in nonverbal communication?
The role of Kinesics is very important in non verbal communication, because
sometimes it acts as a substitute to words or oral language sometimes it may
accompany the words to make them more effective, or to modify it.
Kinesics cues are the nonverbal messages that we use to communicate through our
bodies. Examples of these movements include facial expression, gestures, posture,
and eye contact. They are an important part of communication because they can
convey a wide range of emotions and intentions, and they can often convey more
information than words alone.
For example, a smile can convey happiness, while a frown can display sadness. A
person's posture can demonstrate confidence or insecurity. Eye contact can convey
interest, while avoiding eye contact can convey disinterest or discomfort. These cues
can help us to understand how a person is feeling and can help us to respond
appropriately.
Kinesics cues are also important because they can help to reinforce or contradict the
words that we're saying. For example, if a person is saying they're happy but their
facial expression is sad, it might be difficult to believe them. On the other hand, if a
person is saying they're sad but their body language is positive, it might be easier to
believe that they're trying to stay positive despite their sadness.
Overall, kinesics cues play a significant role in communication and are an important
aspect of how we interact with one another. Understanding and being aware of the
following cues can help us to communicate more effectively and to build stronger
relationships with others.
There are four main kinds of speech delivery- Impromptu, Extempore, Manuscript and
Memorized.
1. Impromptu Speech -An Impromptu speech is delivered at the spur of the moment
and is spontaneous. It is an unprepared speech, an example of which can be a toast
at a wedding or a reception party. Extempore Speech - An Extempore speech is a
style used in public speaking which uses an outline for the speech and some prior
preparation. It is a mix of spontaneous and prepared speech in the sense that the
speaker can change the speech as it goes. The speaker may speak using main points
or a brief outline.
2-Scanning-When a text is read for some specific piece of information the process
involved in reading is known as scanning.
4-Assimilation -It means taking into account all the aspects of the text and then
interpreting it.
Techniques to improve reading-
1. Enhance vocabulary.
2. Cook up questions in the brain about the text you are reading.
3. Utilize contextual hints deduce meaning.
4. Focus on the key idea.
5. Summarize the text.
6. Break up the text that you are reading into smaller portions.
7. Shun all sorts of distractions.
That's great!
I'm free!
I bought a new car.
When making a short statement with a word that is more than one syllable (multi-
syllabic) the voice falls.
Mary is happy.
We're married.
They're exhausted.
Commas
We also use a specific type of intonation when using commas in a list. Let's take a
look at an example: