Cambridge Assessment International Education

Cambridge International Advanced Subsidiary and Advanced Level

APPLIED INFORMATION AND COMMUNICATION TECHNOLOGY 9713/11

Paper 1 Written A October/November 2017
MARK SCHEME
Maximum Mark: 80

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2017 series for most
Cambridge IGCSE®, Cambridge International A and AS Level components and some Cambridge O Level
components.

® IGCSE is a registered trademark.

This document consists of 7 printed pages.

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9713/11 Cambridge International AS/A Level – Mark Scheme October/November
PUBLISHED 2017

Question Answer Marks

1 4
Cameras are used to inspect/check work. 9

Sanders are used to produce a shiny finish.

Grippers are used to pick up parts. 9

Riveters are used to place and tighten nuts.

Screwdrivers are used to place/screw in and tighten screws. 9

Polishers are used to prepare the car body for painting.

Sanders are used to paint the car body.

Vacuum cups are used to pick up parts. 9

Sprayers are used to weld parts of the car body together.

All end effectors have to be changed by a human.

Question Answer Marks

2 An algorithm is a type of computer/microprocessor used for a single 4

process.

A PLC has analogue and digital inputs. 9

A PLC is not used in processes which are continuous.

There is rarely any input to a PLC from the user once it has been
9
programmed.
The PLC causes the PID algorithm to make proportional changes
to the temperature.

A PLC is used in this process as the pre-set value is constant. 9

A PLC is a type of computer used for many different purposes.

The PID algorithm calculates the difference between the input

9
value and the pre-set value.
The PID algorithm causes the PLC to switch the heating element
on for long periods of time.

The PLC does not make use of any sensors.

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Question Answer Marks

3 Batch process control: 1

Used in paint making process

One from: 1

Amounts of raw materials are combined together

Mixed for a certain length of time.
Amount of each ingredient is controlled by computer
Length of time for each stage controlled by computer
Used to produce relatively small amounts of a product per year

Continuous process control: 1

Used in keeping temperature at 17°C

One from: 1

Like a never ending process

necessary to maintain a constant temperature

Discrete process control: 1

Used in putting wheels/doors/windows on/spray painting

One from: 1

Like an on/off or stop/start process

The computer control involved in putting components together/painting car
is discrete
A car is fitted/painted, the next carton comes along, the robot carries out
exactly the same task
In between cars the robot pauses/stops.

Question Answer Marks

4(a) =B8*VLOOKUP(C8,$E$3:$G$5,3,FALSE) 5

B8* 1 mark
VLOOKUP (C8, 1 mark
$E$3:$G$5, 1 mark
3, FALSE 1 mark
Correct order in VLOOKUP and brackets. 1 mark

4(b) Three from: 3

It reduces the time taken to type in the data

It reduces the risk of typing errors
It makes it easier to validate
It reduces the storage space taken up by the spreadsheet.

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Question Answer Marks

5(a) Four from: 4

Louisa tells sales people the time and date of the conference
Louisa books the phone conference with the phone company for that date
Louisa is given two PINs by the phone company
A personal PIN, the participants’ PIN
Louisa contacts sales people and tells them the participant PIN
Just before the conference Louisa dials the phone number
Louisa keys in her special PIN
Sales people phone the same number
Sales people join the conference by typing in the participant PIN.

5(b) Eight from: 8

With email you are never quite sure if email has been received
With phone conference you can be more confident that your message is
going to the right person
With phone conference feedback is more immediate/it can take longer
before you receive feedback from the person you sent the email to
With an email you can see/amend/share documents that you want to
discuss with each other
With a phone conference it is easier to clear up misunderstandings
It is more difficult to hear everyone’s point of view in a phone conference
With emails you are more likely receive replies which are identical without
the respondents realising until too late
With email you can target confidential material at specific individuals
With an email you have more time to reflect on your answers
With a phone conference it is more personal
Easier to keep an email, can be kept as evidence/audit trail.

One mark is available for a reasoned conclusion.

Must have at least two advantages and two disadvantages to gain full
marks.

Question Answer Marks

6(a) Product advertising 3

Advertising of a specific product/advertising individual items
They are advertising individual cars.

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Question Answer Marks

6(b) Four from: 4

Slide show has range of multimedia – sound, video/ animation unlike flyers
Slide show has other features e.g. slide transition effects, special text
effects, image transition unlike flyers
Slideshow is on while mall is open/the user cannot switch it off/flyers can be
thrown away
Flyers can target your audience better than a slide show
Both are limited to the local area but that is where all their customers are.

Must have comparison and contrast to gain four marks.

Question Answer Marks

7(a) Six from: 6

An easy-to-remember domain name

A secure method of accepting payments
Descriptions/pricing/photos of cars
Usernames and passwords to make the system secure
Customers are able to contact shop directly via e-mail
Allows customers to see their order and maintain their own accounts
Allows customers to track the progress of their order
Searches and advanced searches can be carried out easily
Customers can move easily to the checkout/navigate from category to
category easily
Wish lists which enable users to store the cars they might want to buy in the
future
‘People who bought A also bought B’ recommendations
Customers can design their own cars using interactive features/cost their
customised car.

7(b) Part-time working sales people working fewer hours 1 mark 2

Job sharing two sales people doing one job at different times. 1 mark

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Question Answer Marks

8 Eight from: 8

Disadvantages:
Security concerns about data transmitted over internet such as hacking,
phishing, pharming, spyware, viruses, malware (must have two)
Description of phishing
Description of pharming
Description of viruses
Can order a car and it does not get delivered/takes time to get car delivered
Car is not to the same standard as that ordered
Disabled people may have problems navigating through screens
Cannot check the standard of car before buying
May be hidden costs such as delivery charges
Expense of buying a computer with a broadband internet connection
Cannot take car for a test drive

Advantages:
Can shop at a convenient time for them/24/7
Customers can spend time comparing cars and prices without being rushed
Do not have to spend time queuing/going around different showrooms
Do not have to spend time travelling to showroom
Physically disabled people do not have to leave house to visit showroom
Can look at wide range of showrooms all around the country/world
Customers do not have to spend money travelling to showroom
Customer might lack confidence talking to a salesman
There will be a greater choice of cars.

One mark is available for a reasoned conclusion.

Must have at least two advantages and two disadvantages to gain full
marks.

Question Answer Marks

9(a) Customer id 1 mark 2

Stock id 1 mark

9(b) Six from: 6

Transaction file is sorted into same order as master file

Sorted on customer id
First record in the transaction file is read
First record in the old master file is read
These two records are compared
If records do not match computer writes master file record to new master file
If records match computer calculates the new amount owed
Using the current amount from master file
Using amount of transaction from transaction file
Processed record is written to new master file
Process is repeated until end of old master file.

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Question Answer Marks

10(a) Five from: 5

The number of tables is decided upon, in this case three

Relationship diagrams are designed
Fields with unique data are identified«
...customer id and stock id
The key field/s is/are chosen
The types of relationships between the tables decided upon«
...one to many, many to one«
«in this case one to many from customer file to order (transaction) file
«one to many from stock file to order (transaction) file
Relationships are created/tables are linked«
«using key field.

10(b) Four from: 4

Data is not repeated

Less storage capacity needed
(If data was duplicated) hackers would have easier access to data
Easier to expand the database
Data only needs to be amended once
Easier to produce reports with cross-tabular data rather than separate files
Data integrity is maintained.

Question Answer Marks

11 Systems – Three from: 6

A detailed overview of the whole system

What is expected of the system/purpose of the system
Data Flow Diagrams/systems flowcharts
The results of systems analysis
Test plan and test results
Overall design decisions«
«the choice of hardware and software
«file, input and output structures
Systems flowcharts

Program – Three from:

Description of the software/purpose of the software

Reasons for choosing those pieces of existing software that were used
instead of the programmer having to write code
Input and output data formats
Program flowcharts/algorithms
Program listing – a complete copy of the code used«
«with annotation explaining what each module of code does
Notes that will help any future programmer to make modifications to the
system
What the software does and its features.

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