EOI NO.

NCRTC/PLG/LMC/2022/EOI01

National Capital Region Transport

Corporation (NCRTC)
Expression of Interest
for
Feeder Services for Delhi-Ghaziabad-
Meerut Regional Rapid Transit System
(RRTS)
Contents

1. INTRODUCTION .................................................................................................................. 2
2. OBJECTIVES ......................................................................................................................... 4
3. INSTRUCTIONS TO APPLICANTS ...................................................................................... 7
4. TECHNICAL ELIGIBILITY OF THE APPLICANT ................................................................ 7
5. OPERATIONAL REQUIREMENTS ...................................................................................... 8
6. FACILITIES TO BE PROVIDED BY NCRTC ....................................................................... 10
7. CRITERIA FOR EVALUATION........................................................................................... 11
8. PROCEDURE FOR APPLICATION ..................................................................................... 15
9. MISCELLANEOUS .............................................................................................................. 16
10. SITE VISIT AND VERIFICATION OF INFORMATION ..................................................... 16
11. CLARIFICATIONS .............................................................................................................. 16
12. AMENDMENT OF BIDDING DOCUMENTS...................................................................... 17
13. PRE-APPLICATION CONFERENCE .................................................................................. 17
1. INTRODUCTION

1.1. Background

1.1.1. To promote balanced development of the NCR, the National Capital Region Planning
Board (NCRPB) recommended a rail-based sub urban transport system i.e., Regional
Rapid Transit System (RRTS) for NCR. A total of eight RRTS corridors linking Delhi
to various nodal towns in NCR were proposed.

The Planning Commission appointed Task Force prioritized three RRTS corridors
namely (i) Delhi-Ghaziabad-Meerut, (ii) Delhi – Gurugram – Rewari – Alwar and
(iii) Delhi – Sonipat-Panipat for implementation in the first phase.

The RRTS network would offer world class commuter transit services which would
be safe and reduce commuter journey times in the region with high speed (180 km)
and high frequency (5 to 10 mins) operations. RRTS would allow covering average
distances of 100 kms in one hour. The project would also ensure the convenience of
quality Feeder Service, addressing the needs of all categories of travellers on the
network. The network is being planned and spatially oriented to ensure seamless
integration with the Indian Railways, Inter State Bus Terminals (ISBTs), Airports
and the Delhi Metro

The National Capital Region Transport Corporation (NCRTC) incorporated on 21st

August 2013 under the Company Act, 1956 as a partnership institution between the
Central Government and the participating states of Uttar Pradesh, Haryana,
Rajasthan and the NCT of Delhi, is the implementing agency (IA) of RRTS with its
head quarter at New Delhi.

Delhi – Ghaziabad – Meerut RRTS corridor, identified as one of the prioritized

corridors having 25 stations (refer Appendix-IV for list of stations) is to be taken up
in first phase. The priority section of Delhi – Meerut RRTS from Sahibabad to Duhai
(17 km) is expected to be commissioned by March 2023 and the entire corridor
(around 82.15 km) by 2025.

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 Figure 1: RRTS Phase -I Corridor Plan

1.2. NCRTC, in its endeavour to provide services to its commuters, has

decided to seek strategic partnership for providing feeder services at
Sahibabad, Ghaziabad, Guldhar, Duhai and Duhai Depot stations of the
Delhi-Ghaziabad-Meerut Regional Rapid Transit System (RRTS) by
entering into a Memorandum of Understanding with Selected
Applicant(s) of the eco-friendly vehicle operators/aggregators.

3
2. OBJECTIVES

The objectives are outlined hereunder: -

2.1. To provide convenience to the passengers by way of availability of eco-friendly feeder

services at the RRTS stations.

2.2. To ensure organised, dedicated, safe & secure and reliable feeder services to the
Passengers intend to use the RRTS services.

To meet above objectives, applications are invited from Interested Mobility

operators/aggregators for providing Feeder Service for the following modes:

Table 1: Modes of Feeder Services

Operation
Sl. Transport Vehicle and
Operation modes Coverage
no Modes Fuel Type
Area
Ordinary and
Point-to-
To Connect Offices, IT Corporate premium To operate
point
1 Parks, Colleges, Townships and segment buses from/ to the
Shuttle-Bus
General Commute fuelled by RRTS Stations
Service
Electric & CNG
Taxi operators for providing point No distance
Mini and Maxi
to point mobility on demand limit. To be
Metered/ Cabs having four
from/to the RRTS Stations and operated from
2 Pre-paid to six passenger
charge fare as per the fare meter or the taxi stands
taxi Services capacity fuelled
fare pre-paid arrangement at the at the RRTS
by Electric/CNG
RRTS stations. Stations
Mini and Maxi
Should go to
App based cab aggregators Cabs having four
Cab any
3 ensuring availability of cabs at the to six passenger
aggregators permissible
RRTS Stations on demand capacity fuelled
destination
by Electric/CNG
Three- Wheeler operators for No limit of
Metered/ Auto-Rickshaws
providing point to point mobility distance, to
Pre-paid having at least
on demand from and to the RRTS operate from
4 Auto- four passenger
Stations and charge fare as per the Auto stands at
Rickshaw capacity fuelled
fare meter or fare pre-paid the RRTS
Service by Electric/CNG
arrangement at the RRTS stations. Stations
Operators/ Aggregators of three Electric/ CNG Shall operate
3-Wheeler/ wheelers to operate from/to the fuelled 3/4- for connecting
5 4-Wheeler RRTS Stations in multiple wheelers having various
Sharing direction as a hub & spoke and/or four to eight localities with
loop route concept. seating capacity RRTS stations
E-Rickshaw Operators/ Aggregators of E- Electric powered Shall operate
6
Sharing Rickshaw to operate from/to the Rickshaw only for connecting

4
 Operation
Sl. Transport Vehicle and
Operation modes Coverage
no Modes Fuel Type
Area
RRTS Stations in multiple various
direction as a hub & spoke and/or localities with
loop route concept. RRTS stations
Scooter/Motorcycle Operators/ Required to
Aggregators for providing point to Scooters/ fulfil the
Two-
point mobility on demand from Motorcycles, requirement of
7 Wheeler
and to the RRTS Stations and suitable for the commuting to
Taxi Service
charge fare as per the km basis fare purpose the nearby
chart localities
E-Scooter/bike Operators/
Aggregators to ensure availability
Two- Scooters/
of minimum specified numbers of To operate
Wheeler Motorcycles as
8 vehicles at the RRTS Stations and from/to RRTS
Rental suitable for the
nearby localities for hiring Stations
Service purpose
purpose at a pre decided fare per
km or per hour basis.
Bicycle/E-Bicycle Operators/
Aggregators to ensure availability
Bicycle/ E- Bicycles (Non-
of minimum specified numbers of To operate
Bicycle motorised/elect
9 cycles at the RRTS Stations and from/to RRTS
Rental ric) as suitable
other localities for hiring at a pre Stations
Service for the purpose
decided fare per km or per hour
basis.
Electric, CNG or
any other green
fuelled Cars as
allowed under
the law, of all To operate
Car Rental Short period renting of cars to the
10 sizes (Hatch from/to RRTS
Service customers for a fee
back, sedan, Stations
SUV etc.) fitted
with GPRS
navigation
system
Bus operators to provide
To operate
minimum specified number of
Route based 6 to 9 metre from the RRTS
11 electric buses to operate in
Bus Service Electric buses Station
different RRTS feeder routes,
premises
originating from RRTS stations

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2.3. NCRTC intends to sign MoU(s) by selecting Applicants through a selection process in
accordance with the procedure set out herein.

2.3.1. The Selected Applicant(s) shall enter into MoU(s) with NCRTC, and accordingly,
shall be responsible for undertaking feeder Services at the Station(s) under and in
accordance with the provisions of the MoU.

2.3.2. The scope of work will broadly include providing feeder Services at Station(s) and
includes all matters connected with or incidental to such Services, provision of
services and facilities, and collection of fare in accordance with the provisions of the
EOI/MOU.

2.3.3. The EOI sets forth the detailed terms and conditions for the Feeder Services at
Station(s), including the scope of the services and obligations.

2.4. Brief Description of Selection Process

The selection process involves evaluation of experience and technical capacity as

described in Clause No. 7 (Criteria for Evaluation) for entering into MoU for
providing Feeder Services at Station(s). NCRTC may award work for providing feeder
Services at Station(s) to at least one service provider for each category of the feeder
service modes as listed in Table 1.

The Applicants would be required to furnish all the information specified in this EOI.
The Application submitted by each Applicant shall be valid for a period of not less
than 180 (one hundred and eighty) days from the Application Due Date.

2.5. Schedule of Selection Process

NCRTC shall endeavour to adhere to the following schedule:

Table 2: Schedule of Selection Process

S.NO. EVENT DESCRIPTION DATE

1. Uploading of Expression of Interest (EOI) document 01.09.2022

2. Seeking Clarification Start date 02.09.2022

3. Last date for seeking clarifications 13.09.2022 up to

1700 hrs (IST)

4. Pre-Application Conference 16.09.2022 at 1500

hrs (IST)

5. Application Due Date 30.09.2022 up to

1500 hrs (IST)

6. Opening of Applications 30.09.2022 at 1500

hrs (IST)

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3. INSTRUCTIONS TO APPLICANTS

3.1. NCRTC wishes to receive Applications under this EOI from experienced and capable
Applicants for providing feeder Services at Station(s). Applicant shall submit separate
Application for different modes of feeder services (Table 1) and may choose to provide
the services in any number of RRTS Stations.

3.2. The EOI Documents are being provided only as preliminary reference documents by
way of assistance to the Applicants who are expected to carry out their own surveys,
investigations, and other detailed examination of the Stations(s) before submitting
their applications. NCRTC shall have no liability whatsoever in relation to or arising
out of any or all contents of these documents.

3.3. The application should be furnished in the format at Appendix–I and signed by the
Applicant’s authorised signatory.

3.4. The Applicant should submit a Power of Attorney as per the format at Appendix–II,
authorising the signatory of the Applicant to commit the Applicant.

3.5. The application and all communications in relation to or concerning the EOI
Documents and the Application shall be in English language.

3.6. The arrangement shall initially be for a period of two years and may be
extended further depending on the overall performance of the feeder
service provider.

4. TECHNICAL ELIGIBILITY OF THE APPLICANT

For provision of Feeder Service from RRTS stations, the Applicant(s) would be
selected based on the following: -

4.1. To provide co-ordinated & dedicated services, Applicant should be in the business of
providing feeder services either as an owner or aggregator, anywhere in India.

4.2. Before inducting the feeder vehicles by the Service Provider, the vehicle is required to
be shown to NCRTC by the Service Provider for approval. NCRTC may ask for changes
in the vehicles if necessary. The vehicles need to be approved by the appropriate
statutory authority before induction in the services.

4.3. An affidavit, duly certified by Chartered Accountant, having mention of availability

of fleet size [list having details like registration number of the vehicle, Owner(s)
name, date of registration of and authority by whom the vehicles have been
registered], related experience [in case Applicant is owner of the fleet then date of
registration of the vehicles will be taken into consideration for counting the
experience and in case of Applicant is an aggregator then the before-mentioned list
should have mention of number of days against respective vehicles for which the
Operator is managing the same in its fleet operation]. The affidavit should be on a

7
 stamp paper of Rs.100/- (India Non-Judicial) duly notarized and signed by
authorized signatory of the Applicant (annexure-III of Appendix-I).

5. OPERATIONAL REQUIREMENTS

The Operator shall meet following requirements and indemnify NCRTC on all counts
related with procurement and running of services at the RRTS stations.

5.1. All vehicles to be operated from/to the RRTS stations, to be registered with the
appropriate authority with valid permit and fitness certificate as applicable.

5.2. The Operator is required to obtain Police verification of all the drivers with particulars
/ antecedents duly verified from the Police and the same shall be always kept with the
vehicle.

5.3. All the Drivers / Other staff deployed for running the feeder services shall be required
to possess valid licenses wherever required from appropriate authorities, display valid
ID Card, wear uniform in prescribed colour with identification name badges.

5.4. The Feeder Service providers shall ensure the availability of their services at the
stations during the RRTS operational hours as per the requirement.

5.5. The area of operation/routes in case of the sharing feeder services shall be mutually
decided by the Selected Operator and NCRTC

5.6. As far as practicable, the service provider shall arrange to deploy the services as per
the numbers decided by NCRTC time to time. Tentative number of vehicles for
different mode of services to be deployed at the Stations are indicated at Table 3
below, which may be finalised in consultation with NCRTC at the time of signing of
MOU.

Table 3: Number of Vehicles to be deployed

Name of
S.
the RRTS Number of vehicles to be deployed in Stations1
No.
Station
Point
E- E- Route
to App Metered Shared Two-
Cab Ricksh Bike/ Bicycle Car based
point based Auto Auto Wheeler
Taxi aw Scooter Rental Rental Bus
Shuttle Cab2 Service Service Taxi
Sharing Rental Service3
Bus
1 2 3 4 5 6 7 8 9 10 11
1 Sahibabad 05 10 --- 20 20 30 20 20 25 10
2 Ghaziabad 05 10 --- 20 20 30 20 20 25 10
3 Guldhar 05 10 --- 10 20 30 20 20 10 10
20
4 Duhai 05 10 --- 10 20 30 --- --- 10 ---
Duhai
5 --- --- --- --- --- 10 --- --- --- ---
Depot

8
Note: 1-Tentative minimum numbers, which will be refined in discussion with
the selected operators.
2- App based cabs shall ensure availability of vehicles on demand at the
above stations.
3- Minimum 20 electric buses to be deployed for operation in the RRTS
feeder routes which shall be specified in the MoU with the selected
operator.

Other than the App based cabs where number of vehicles is not
mentioned, the Applicants shall make their own assessment and choose
the stations for providing feeder services.

5.7. Relevant helpline numbers should be displayed on the vehicles at appropriate place.
This shall include Operator’s helpline number to address the grievance / complaint of
general public / RRTS commuters. NCRTC shall not be liable to handle any such
complaint. However, the Operator is required to inform NCRTC in the agreed
Performa about the complaints / suggestions received from general public /
commuters on monthly basis.

5.8. The name, address and telephone number of vehicle owner shall be displayed on the
vehicle at an appropriate place.

5.9. The Operator is required to display on the vehicle, the Feeder Service route (wherever
applicable) and/or the applicable fare for the journey undertaken.

5.10. Reports pertaining to vehicle trips, passengers served etc. shall be generated on daily
basis by the Service Provider, preferably through electronic media. The Service
Provider shall be required to share the same with NCRTC whenever asked.

5.11. The Service Provider is required to follow all statutory provisions and directions
applicable from time to time towards traffic regulation. The Service Provider is
required to comply with all the statutory and other stipulations including but not
limited to Labour Laws / Legal / Police / Taxation / Excise / STA / Transport Policy
and that issued by NCRTC from time to time.

5.12. The Service Provider is required to appoint a manager for the project for day-to-day
management of the activities including timely receipt and dispatch of Feeder Service.

5.13. The Service Provider shall ensure proper cleanliness of the vehicles and the NCRTC
premises during their operation.

5.14. Maintenance and repair activities of the vehicles shall not be carried out with in the
NCRTC premises.

5.15. The Service Provider shall park, stop, pick-up and drop passengers only in the places
earmarked for the purposes at Stations.

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5.16. The Service Provider shall ensure that the drivers and other personnel engaged for the
purpose do not involve in any subversive activities, disruption in normal services and
inconvenience and / or harassment to the commuters / general public.

5.17. NCRTC will not be held liable for any accidents / claims / liabilities / or any criminal
proceedings or statutory requirements at any time arising out of operation of feeder
Services or on account of any act / omission / default on the part of the Service
Provider or its non-compliance with the statutory requirements. The Operator shall
indemnify NCRTC in this regard. As a safeguard measure to any possible litigation
arising out of accidents / acts / omissions imploding NCRTC, the Service Provider
shall be required to take adequate comprehensive passenger liability insurance at its
own cost.

5.18. The Service Provider shall be required to maintain all fittings and accessories in
excellent working condition with specific attention to ensure provision of Fire
extinguisher of applicable type and First Aid box.

5.19. The Service Provider is required to deal with other similar services providers at the
station for operation of Feeder Service.

5.20. All applicable rules & regulations on various aspects of operation of the electric
vehicles for last mile connectivity services and associated activities shall be followed
by the Service Provider.

5.21. The driver of the Service Provider shall charge pre-defined fares fixed from time to
time by the concerned State Transport Authority. In case no such notification is there
from the concerned State Transport Authority or any other appropriate authority, the
fares shall be charged as decided by NCRTC.

5.22. NCRTC will discuss with the feeder service provider to explore possibility of Smart-
phone App for booking the ride and facility of App-based e-payment for feeder
services and other integration possibilities.

5.23. In case of breach of any of the terms by the Service Provider or unsatisfactory
performance or violations as observed by NCRTC during routine
inspections, NCRTC may withdraw the permissions at any point of time without
assigning any reasons.

6. FACILITIES TO BE PROVIDED BY NCRTC

6.1. NCRTC may provide space, for the pick-up and drop off the passengers with in the
RRTS Station area. Space for parking of vehicles, Manager Office room and for
installation of battery charging infrastructure etc. may be provided by NCRTC on the
request of the Service Provider on technical & commercial terms subject to availability
& feasibility.

6.2. Based on Service Provider’s request, NCRTC may spare space and electricity load,
subject to feasibility / availability, for setting up battery charging infrastructure within

10
 the NCRTC’s allotted land. For the purpose, the Service Provider shall be required to
tap the electricity from the NCRTC’s Distribution Board / Point, and the Service
Provider must bear all costs related with provision of electricity supply or its
augmentation. The provision of electricity shall be on chargeable basis. Further, all
related clearances for setting up battery charging infra must be obtained by the
Service Provider from appropriate authorities.

6.3. Use of NCRTC name and logo on the vehicles will not be permitted, unless specifically
approved by NCRTC based on request from the Service Provider.

6.4. NCRTC may facilitate the Service Provider in obtaining clearances from concerned
authorities.

7. CRITERIA FOR EVALUATION

7.1. Evaluation of Applications

The Applicant’s competence and capability is proposed to be established by the

following parameters:

a) Qualifying Experience; and

b) Technical Capacity as per clause 7.2.

7.2. Qualifying Experience and Technical Capacity for purposes of evaluation

7.2.1. The Applicant must establish the Qualifying Experience and Technical Capacity by
providing details as per format at Annex-II of Appendix-I.

7.2.2. The Applications must be accompanied by the Certificate(s) as per format at Annex-
III of Appendix-I from the Chartered Accountant.

7.2.3. All eligible Applicants, subject to provisions of Clause 4, shall be awarded total marks
as specified at Table-4. Criteria for award of marks for experience is described at
Table-5 and Table -6.

7.3. Selection of Applicant

7.3.1. Based on information provided by service provider and evaluation process described
in this document, NCRTC will prepare a list of applicants in descending order as per
marks obtained

7.3.2. The Applicant who gets maximum marks for a particular Service, shall ordinarily be
declared as the “Selected Applicant” for the Station(s) and shall be asked to
provide Feeder Service at the at the relevant stations.

7.3.3. In the event that the Selected Applicant for any of the services withdraws or is not
selected for any reason, NCRTC may invite the next highest mark securer Applicant

11
 for providing the service(s) and on acceptance of the offer, the Applicant shall be
declared as the Selected Applicant.

7.3.4. NCRTC may, on its own discretion, decide to select multiple Applicant for a Station
for a particular Service and accordingly select more than one Applicant through the
above procedure.

7.3.5. In the event that the NCRTC rejects or annuls all the Applications, it may, in its
discretion, invite all eligible Applicants to submit fresh Applications.

7.3.6. After selection, a Letter of Award (the “LOA”) shall be issued, in duplicate, by
NCRTC to the Selected Applicant and the Selected Applicant shall, within 7 (seven)
days of the receipt of the LOA, sign and return the duplicate copy of the LOA stating
“unconditionally accepted” in acknowledgement thereof. In the event the duplicate
copy of the LOA duly signed by the Selected Applicant is not received by the
stipulated date, NCRTC may, unless it consents to extension of time for submission
thereof, shall exercise the remedies available to it under the Application Securing
Declaration on account of failure of the Selected Applicant to acknowledge the LOA,
and the next Applicant may be selected in accordance with clause 7.3.3.

7.3.7. After acknowledgement of the LOA as aforesaid by the Selected Applicant, it shall
execute the MoU within the period prescribed in LOA. The Selected Applicant shall
not be entitled to seek any deviation, modification, or amendment in the MoU.

Table 4: Criteria for Award of Marks for Technical Capacity

Marks Marks for
Sl. Task Transport Max. Total
for experience
no No Modes Marks marks
Vehicles in months
1 2 3 4 5 6 7=5x6
Point to point
1 Task-1 100
Shuttle Bus Service
Metered/Pre-paid
2 Task-2 100
taxi Services
3 Task-3 Cab aggregators 100
Metered/Pre-paid
4 Task-4 Auto- Rickshaw 100
Service
Auto-Rickshaw
5 Task-5 100
Sharing
E-Rickshaw
6 Task-6 100
Sharing
Two-Wheeler Taxi
7 Task-7 100
Service
Two-Wheeler
8 Task-8 100
Rental Service

12
 Marks Marks for
Sl. Task Transport Max. Total
for experience
no No Modes Marks marks
Vehicles in months
1 2 3 4 5 6 7=5x6
Bicycle/E-Bicycle
9 Task-9 100
Rental Service
10 Task-10 Car Rental Service 100
Route based Bus
11 Task-11 100
Service

A) No of vehicles operated

Table 5: Criteria for Award of Marks for Numbers of Vehicles used for Feeder
Services

S.
No of Vehicles used for feeder services anywhere in India
No.
Point to
App E- Two- E-Bike/
Route Marks
point Cab Auto Auto Bicycle Car based
based Rickshaw Wheeler Scooter
Shuttle Taxi metered shared Rental Rental bus
Cab Sharing Taxi Rental
bus service
Task-1 Task-2 Task-3 Task-4 Task-5 Task-6 Task-7 Task-8 Task-9 Task-10 Task-11
1 >20 >20 >50 >30 >30 >50 >30 >30 >50 >20 >20 10.0
2 11-20 11-20 26-50 16-30 16-30 26-50 16-30 16-30 26-50 11-20 11-20 7.5
3 01-10 01-10 01-25 01-15 01-15 01-25 01-15 01-15 01-25 01-10 01-10 5.0
New Feeder service provider (Already entered with MOU/Contract with any organization for the
4 3.0
services and in the process of implementation)

B) Experience in Months

Table 6: Criteria for Award of Marks for Experience in Month

S.N0 Experience in month Marks
1 Above 12 months 10.0
2 7 to 12 months 7.5
3 1 to 6 months 5.0
For new service provider (Already entered with MOU/Contract with any
4 organization for the services and in the process of implementation), 3.0
experience shall be counted from the date of signing of MOU.

C) Start-up feeder service providers, who do not qualify under the above
conditions may also apply by giving options for the stations and mode of
service in the format provided at Appendix- 1, clearly mentioning as
“Start-up Company” at Annexure I & II and attach documents in support
of their claim of being a Start-up company. These Applicants shall be kept
in reserve and NCRTC may consider availing their services at the stations
if no other service provider in their category is available.

13
7.3.8. Applicants may apply for more than one Task (refer Table -4 for tasks) in the
preference table mentioned in Letter Comprising the application (Appendix-I).
NCRTC reserve the right to allot or empanel to any RRTS station (location) to any
successful applicant or empanel the applicant (s) for any upcoming RRTS station.

7.3.9. Each task has independent activity and maximum marks of each task is 100 Marks.
Applicant with highest score shall be shortlisted first for each task and considered
for the award of the work. Each task shall be awarded separately.

7.3.10. In case of further tie between the score of two or more applicants for a particular
station per category, the below mentioned criteria may be applied:

• Years of operation of the applicant

• Other stations sought to be served by the applicant
• Size of operational fleet in NCR

Tie breaker criteria per station per category

Table 7: Tie Breaker Criteria per station per category

Marks obtained
Tie-breaker criteria
(Max. marks per criteria: 100)
(Years of experience of applicant) x 100/
Years of operation of the applicant*
(Highest years of operation amongst bidders)
25 marks per station other than the station in
Other stations sought to be served
consideration
(Fleet of service provider) x 100/ (Highest
Size of operational fleet in NCR
fleet size amongst bidders)
*For new service provider (Already entered with MOU/Contract with any organization
for the services and in the process of implementation), experience shall be counted from
the date of signing of MOU.

7.3.11. The players will be ranked basis the total score achieved across the 3 criteria. Number
of shortlisted service providers per category per station may go up to 5 basis the
response received by NCRTC.

7.4. Contacts during Evaluation

Applications shall be deemed to be under consideration immediately after they are

opened and until such time NCRTC makes official intimation of award/ rejection to
the Applicants. While the Applications are under consideration, Applicants and/ or
their representatives or other interested parties are advised to refrain, save and
except as required under the Bidding Documents, from contacting by any means, the
Employer and/ or their employees/ representatives on matters related to the
Applications under consideration.

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8. PROCEDURE FOR APPLICATION

8.1. Interested Applicants may submit their proposal addressed to: -

Office of the Group General Manager-Procurement

National Capital Region Transport Corporation,
Gati Shakti Bhawan, INA,
New Delhi-110023.
Email: [email protected], Website: www.ncrtc.in

8.2. The proposal should be submitted in a sealed envelope duly super scribed ‘FEEDER
SERVICES FOR DELHI – GHAZIABAD – MEERUT REGIONAL RAPID
TRANSIT SYSTEM (RRTS)’ with the following documents

8.3. Letter comprising the application (Appendix I)

8.4. Particulars of the applicant along with Memorandum of Association and Article of
Association, in case the applicant is a company (Appendix 1-Annex-1)

8.5. Qualifying experience and technical capacity of the applicant (Appendix 1-Annex-II)

8.6. Power of attorney authorizing the signatory to submit the application (Appendix II)

8.7. Affidavit duly certified by Chartered Accountant to be submitted mentioning

availability of fleet size (with details like registration number of vehicles, Owner(s)
name, date of registration of the vehicles and registering authority, related experience,
and availability of operational Smart-phone App (if claimed) with ‘Name of the App’
having facility of e-payment, is to be submitted. The affidavit should be on a stamp
paper of Rs.100/- (India Non-Judicial) duly notarized and signed by authorized
signatory of the Applicant. (Annexure-III of appendix-I)

8.8. Signed & stamped copy of this EoI document as token of acceptance of all terms &
conditions.

8.9. Two passport size photographs along with 3 specimen signatures of authorized
signatory.

8.10. Copy of PAN Card & GST Regn. Certificate of Applicant / Applicant’s company.

8.11. A cancelled cheque of the Applicant / Applicant’s Company.

It may be noted that in the absence of any detail in the above certificates, the
information would be considered inadequate and could lead to exclusion in the
evaluation process

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9. MISCELLANEOUS

9.1. The finalization of Operator(s) and the stations from which the selected Operators
would run the Feeder Services from/to RRTS stations shall be made at the sole
discretion of NCRTC.

9.2. NCRTC reserves the right to curtail, expand, prepone, postpone the process and its
implementation at any stage before or during the running of this arrangement for any
development or whatsoever reason deemed suitable by competent authority of
NCRTC. Allottee shall have no right, title or interest in the premises allotted to
him/her. Nor is he/she having or deemed having any exclusive possession thereof,
except the permission to use the said allotted space, site, location for the period and
purpose as specified in the approval letter from NCRTC. No claim or compensation
will be entertained on this account.

9.3. The Applicants shall be responsible for all the costs associated with the preparation of
their Applications and their participation in the Selection Process. NCRTC will not be
responsible or in any way liable for such costs, regardless of the conduct or outcome
of the Selection Process.

9.4. Based on the scrutiny of the proposal, NCRTC may, at its sole discretion, will short-
list the Applicants and may ask them to provide Feeder Services.

9.5. In case of poor performance and / or non-adherence to terms of the EOI and MOU,
NCRTC may withdraw permission granted to the Operator at any point of time
without any liability for claim or compensation.

10. SITE VISIT AND VERIFICATION OF INFORMATION

10.1. Applicants are encouraged to submit their respective Applications after visiting the
Station(s) site and ascertaining for themselves the site conditions, traffic, location,
surroundings, climate, availability of power, water and other utilities for construction,
access to site, handling and storage of materials, weather data, applicable laws and
regulations, and any other matter considered relevant by them.

11. CLARIFICATIONS

11.1. Applicants requiring any clarification on the EOI may notify NCRTC by e-mail at
[email protected] or in writing by speed post/ courier/ special messenger.
They should send in their queries at least three working days before the pre
application conference date as mentioned in Clause 2.6 and as per the standard
proforma provided in Appendix III. The Applicant is also requested to share an
editable copy of their respective pre-application queries sent by email. NCRTC shall
endeavour to respond to queries raised, (including questions raised during the
meeting in writing) without identifying the source and the replies to pre-application
queries will be uploaded on NCRTC Website (www.ncrtc.in).

16
11.2. NCRTC shall endeavour to respond to the questions raised or clarifications sought by
the Applicants. However, NCRTC reserves the right not to respond to any question or
provide any clarification, in its sole discretion, and nothing in this Clause shall be
taken or read as compelling or requiring NCRTC to respond to any question or to
provide any clarification.

12. AMENDMENT OF BIDDING DOCUMENTS

12.1. At any time prior to the Application Due Date, NCRTC may, for any reason, whether
at its own initiative or in response to clarifications requested by an Applicant, modify
the EOI by the issuance of Addenda.

12.2. Notwithstanding anything to the contrary contained herein, NCRTC shall, in its sole
discretion, be entitled to modify any timelines with respect to the Selection Process.

12.3. Any Addendum thus issued hereunder shall be hosted on the NCRTC Website
(www.ncrtc.in)

12.4. In order to afford the Applicants a reasonable time for taking an Addendum into
account, or for any other reason, NCRTC may, in its sole discretion, extend the
Application Due Date.

13. PRE-APPLICATION CONFERENCE

13.1. The date and time of the Pre-Application Conference shall be:

Date: As specified in Clause 2.6

Time: As specified in Clause 2.6

13.2. A Pre-Application Conference shall be held offline or online through video conference
on Microsoft Teams platform (or on any other platform as may be intimated by
NCRTC) on the scheduled date as mentioned in Clause 2.6. Applicants intending to
join the Pre-Application Conference shall send a request email on the official email id
of procurement cell (i.e., [email protected]) at least 3 (three) days prior to
date of the Pre-Application meeting to enable the Employer to share the link for video
conferencing. In its request, the Applicant shall provide the following information:

(i) Name and address of the Applicant.

(ii) Name of the authorised representatives(s) of the Applicant.
(iii) Email id(s) for joining the Pre-Application Conference.

13.3. During the course of Pre-Application Conference(s), the Applicants will be free to seek
clarifications and make suggestions for consideration of the NCRTC. NCRTC shall
endeavour to provide clarifications and such further information as it may, in its sole

17
 discretion, consider appropriate for facilitating a fair, transparent and competitive
Selection Process.

13.4. The Applicant is advised to study the Bidding Documents completely, undertake site
visits and submit the queries in accordance with Clause 11.

13.5. Non-attendance at the Pre-Application Conference will not be a cause for

disqualification of an Applicant.

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 APPENDIX-I

Letter Comprising the Application

Dated:
To,

…………………..
…………………..
…………………..

Sub: Application for providing Feeder Services at the stations of Delhi – Ghaziabad – Meerut
Regional Rapid Transit System (RRTS)

Dear Sir,

With reference to your EOI document dated ……….., I/we, having examined the EOI
documents and understood their contents, hereby submit my/our Application for the
providing Feeder Services at the stations of Delhi – Ghaziabad – Meerut Regional Rapid
Transit System opted in the table ( Preference table)below.

Sl. Name of Whether Applicant has decided to submit an Application (Yes/No)

No the RRTS 1 2 3 4 5 6 7 8 9 10 11
Station Task- Task- Task- Task- Task- Task- Task- Task- Task- Task - Task -
1 2 3 4 5 6 7 8 9 10 11
1 Sahibabad
2 Ghaziabad
3 Guldhar
4 Duhai
5 Duhai Depot

Note- Refer Table 4 for Task numbers and relevant feeder modes

2. I/ We certify that all information provided therein is true and correct; nothing has
been omitted which renders such information misleading; and all documents
accompanying the Application are true copies of their respective originals.

3. I/ We shall make available to NCRTC any additional information it may find necessary
or require supplementing or authenticate the Application.

4. I/ We acknowledge the right of NCRTC to reject our Application without assigning any
reason or otherwise and hereby waive, to the fullest extent permitted by applicable law,
our right to challenge the same on any account whatsoever.

5. I/ We certify that in the last three years, we have neither failed to perform on any
contract, as evidenced by imposition of a penalty by an arbitral or judicial authority or
a judicial pronouncement or arbitration award, nor been expelled from any project or

19
 contract by any public authority nor have had any contract terminated by any public
authority for breach on our part.

6. I/ We declare that:

(a) I/ We have examined and have no reservations to the Bidding Documents,

including any Addendum issued by NCRTC.

(b) I/We have not directly or indirectly or through an agent engaged or indulged in
any corrupt practice, fraudulent practice, coercive practice, undesirable
practice, or restrictive practice, in respect of any tender or request for proposal
issued by or any agreement entered into with NCRTC or any other public sector
enterprise or any government, Central or State; and

(c) I/ We hereby certify that we have taken steps to ensure that no person acting
for us or on our behalf has engaged or will engage in any corrupt practice,
fraudulent practice, coercive practice, undesirable practice, or restrictive
practice.

7. I/ We understand that you may cancel the Selection Process at any time and that you
are neither bound to accept any Application that you may receive nor to invite the
Applicants to submit Application for the Project, without incurring any liability to the
Applicant.

8. I/We further certify that we are not barred/ blacklisted/ banned, (a) for business
dealings with any Ministry (Government of India) and/or any of its attached or
subordinate offices from participating in any project or for providing any services in
India.

9. I/ We undertake that in case due to any change in facts or circumstances during the
Selection Process, we are attracted by the provisions of disqualification in terms of the
provisions of this EOI, we shall intimate NCRTC of the same immediately.

10. I/ We acknowledge and undertake that we shall be evaluated on the basis of

Qualification Experience and Technical Capacity.

11. I/ We hereby irrevocably waive any right or remedy which we may have at any stage at
law or howsoever otherwise arising to challenge or question any decision taken by
NCRTC in connection with the selection of the Applicant, or in connection with the
Selection Process itself, in respect of the abovementioned services and the terms and
implementation thereof.

12. In the event of my/ our being declared as the Selected Applicant, I/we agree to enter
into a MoU as per mutually agreed conditions.

20
 13. I/ We have studied all the Bidding Documents carefully and also surveyed the Delhi –
Ghaziabad – Meerut RRTS corridor. We understand that except to the extent as
expressly set forth in the EOI/MoU, we shall have no claim, right or title arising out of
any documents or information provided to us by NCRTC or in respect of any matter
arising out of or relating to the Selection Process including the selection for
implementation of Project.

14. I/ We agree and understand that the Application is subject to the provisions of the EOI
Documents. In no case, I/we shall have any claim or right of whatsoever nature if I/We
are not selected for implementation of the Project or our Application is not opened or
rejected.

15. I/ We agree and undertake to abide by all the terms and conditions of the EOI
document.

In witness thereof, I/we submit this Application under and in accordance with the terms of the
EOI document.

Yours faithfully,

Date: (Signature, name and designation of the Authorised Signatory)

Place: Name and seal of the Applicant Member

21
 APPENDIX-I

ANNEX-I
Particulars of the Applicant

1. (a) Name:
(b) Country of incorporation:
(c) Address of the corporate headquarters and its branch office(s):
(d) Date of incorporation and/ or commencement of business:

2. Brief description of the Company including details of its main lines of business and
proposed role and responsibilities in this Project:

3. Particulars of individual(s) who will serve as the point of contact/ communication for
the Applicant:
(a) Name:
(b) Designation:
(c) Company:
(d) Address:
(e) Telephone Number:
(f) E-Mail Address:

4. Particulars of the Authorised Signatory of the Applicant:

(a) Name:
(b) Designation:
(c) Address:
(d) Phone Number:

Note: Please also attach Memorandum of Association and Article of Association, in case of
Applicant being a Company.

22
 APPENDIX-I

ANNEX-II

Qualifying Experience and Technical Capacity of the Applicant

Details of Experience in Fleet Reference of

Experience months as on the type and Documentary proof
last date of size (to be attached
submission of separately)
application

ANNEX III

Certificate from the Chartered Accountant for demonstrating Qualification

Experience and Technical Capacity
{This is to certify that …………………….. (Name of the Applicant):
1. has a total ……. months experience of operation of a fleet of <Name of Feeder Service
Solution>
2. has an overall fleet size of ……… in India and ……. in NCR<Name of Feeder Service Solution>
for the aforesaid feeder Services in terms of Clauses 4.3 of the EOI.
3. has an operational Smart-phone App for booking the ride and/or having facility of App-
based e-payment in terms of Clauses 5.21 of the EOI.
4. Date of start of operation of Feeder Service XX-XX-20..
Furthermore, the details of the fleet specified in Sr. No. 2 above are as follow:

Sr. Registration number Owner(s) Name Date of Registration Name of Authority which has registered <Name
No. of Last Mile Connectivity Solution>

Name of the Applicant/ Client:

Seal of the Applicant/ Client:
(Signature, name and designation of the authorised signatory)
Date:

23
 APPENDIX-II

Power of Attorney for signing of Application

(Refer Clause 2.2.5)

Know all men by these presents, We…………………………………………….. (name of the firm and
address of the registered office) do hereby irrevocably constitute, nominate, appoint and
authorise Mr/ Ms (name), …………………… son/daughter/wife of ……………………………… and
presently residing at …………………., who is presently employed with us and holding the position
of ……………………………. , as our true and lawful attorney (hereinafter referred to as the
“Attorney”) to do in our name and on our behalf, all such acts, deeds and things as are necessary
or required in connection with or incidental to submission of our Application for providing
Feeder Service at the stations of Delhi-Ghaziabad-Meerut Regional Rapid Transit System
being developed by the National Capital Region Transport Corporation including but not
limited to signing and submission of all applications and other documents and writings,
participate in Pre-Application Conferences and other conferences and providing information/
responses to the Employer, representing us in all matters before the Employer, signing and
execution of all contracts including the MoU and undertakings consequent to acceptance of
our Application, and generally dealing with the Employer in all matters in connection with or
relating to or arising out of our Application for the said project and/ or upon selection thereof
of us and/or till the entering into the MoU with the Employer.

AND we hereby agree to ratify and confirm and do hereby ratify and confirm all acts, deeds
and things done or caused to be done by our said Attorney pursuant to and in exercise of the
powers conferred by this Power of Attorney and that all acts, deeds, and things done by our
said Attorney in exercise of the powers hereby conferred shall and shall always be deemed to
have been done by us.

IN WITNESS WHEREOF WE, …………………………., THE ABOVE-NAMED PRINCIPAL HAVE

EXECUTED THIS POWER OF ATTORNEY ON THIS ……… DAY OF …………. 2…..

For …………………………..

(Signature, name, designation and address)

Witnesses:

1.
(Notarised)
2.

Accepted

……………………………
(Signature)

(Name, Title, and Address of the Attorney)

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 APPENDIX-III

Standard Format for Pre-Application Queries

Name of the Project:

Name of Applicant:

S. No. Relevant Relevant Queries Replies (To be

Section/ Page No. of filled by NCRTC)
Clause No. EOI
and complete Document
description of
clause

Note: The Applicant may also provide the editable copy (Excel/ Word) of Pre-
Application Queries for the compilation purpose on official email id of
Procurement cell.

25
 APPENDIX-IV

List of Stations (Delhi – Ghaziabad – Meerut RRTS)

Sl. No Name of the RRTS Station

1. Jungpura Depot
2. Sarai Kale Khan
3. New Ashok Nagar
4. Anand Vihar
5. Sahibabad
6. Ghaziabad
7. Guldhar
8. Duhai
9. Duhai Depot
10. Murad Nagar
11. Modinagar South
12. Modinagar North
13. Meerut (South)
14. Partapur
15. Rithani
16. Shatabdi Nagar
17. Brahmpuri
18. Meerut (Central)
19. Bhainsali
20. Begum Pul
21. MES Colony
22. Daurli
23. Meerut (North)
24. Modipuram
25. Modipuram Depot

26