SM D4600 - ServiceManual

{ServiceManual}{Production}{KodakServiceSupport}{None}
Publication No. SM9574-1

11SEP17
Supersedes SM9574-1
11FEB15
SERVICE MANUAL
for the
Kodak D4600 DUPLEX PHOTO PRINTER
Service Code: 9574
Important
Qualified service personnel must repair this equipment.
PLEASE NOTE The information contained herein is based on the experience and knowledge relating to the
subject matter gained by Kodak Alaris prior to publication. Nothing contained herein shall be
construed as conferring by implication, estoppel, or otherwise, any license under any patent,
trade secret, trademark or any existing copyright, except as specified herein.
Kodak Alaris reserves the right to change this information without notice, and makes no
warranty, express or implied, with respect to this information. Kodak Alaris shall not be liable for
any loss or damage, including consequential or special damages, resulting from any use of this
information, even if loss or damage is caused by negligence or other fault by Kodak Alaris.
This equipment includes parts and assemblies sensitive to damage from electrostatic
discharge. Use caution to prevent damage during all service procedures.
Table of Contents
Description Page
Illustrated Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Numerical Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Alphabetical Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
“Banding” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
INK SENSOR/COLOR SENSOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Cut Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
DATA Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
DC POWER SUPPLY: +24 Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Density Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
IMPRESSION MARK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2 11SEP17 – SM9574-1
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
M3 MOTOR DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
M5 MOTOR DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
SERIAL NUMBER for the POWER BOARD, DRIVE BOARD, DIGITAL BOARD, and
PRINT HEAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
STICK SLIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
TRANSITION MARK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
To Check: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
To Adjust: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
BOARD: ANTENNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
BOARD: DIGITAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
BOARD: DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
BOARD: LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
BOARD: RELAY 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
BOARD: RELAY 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
COVERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SM9574-1 – 11SEP17 3
SERVICE MANUAL
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
EEPROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
EXIT LEVER AY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
FAN: CIRCULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
FAN: HEAD COOLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
FAN: POWER SUPPLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
FAN: M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
FRONT HOLDER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
FRONT PAPER CUTTER GUIDE AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
MECHA SLIDE AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
MOTOR: M1 PAPER DRIVE STEPPER AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
MOTOR: M3 DONOR FEED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4 11SEP17 – SM9574-1
MOTOR: M4 INK TAKE-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
MOTOR: M5 PAPER ROLL AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
MOTOR: M6 INK SUPPLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
MOTOR: M7 SUB-PAPER FEED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
MOTOR: M8 PAPER SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
OPERATOR CONTROL PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
PAPER CUTTER AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
PAPER FEED AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
PAPER ROLL GUIDE AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
POWER SUPPLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
ROLLER AY: CAPSTAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
ROLLER AY: CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
SM9574-1 – 11SEP17 5
SERVICE MANUAL
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
ROLLER: PINCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
ROLLER: PLATEN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
SENSOR: BARCODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
SENSOR: EJECT PA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
SENSOR: HUMIDITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
SENSOR: INK SUPPLY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
SENSOR: INK TAKE-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
SENSOR: OPE IT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
SENSOR: S3 PHOTO INTERRUPTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
SENSOR: S10 PHOTO INTERRUPTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
SENSOR: S18 COLOR SENSOR / INK AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
SENSOR: S31 POWER BOARD SHAFT1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
6 11SEP17 – SM9574-1
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
SENSOR: S35 POWER BOARD ENCODER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
SENSOR: S66 TOP-DOOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
SENSOR: S70 SLIDE SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
SLITTER AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
THERMAL HEAD AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
TIMING BELT: FEED ROLLER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
To Remove: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
To Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Postrequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Using the Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
BUTTONS on the OPERATOR PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Lights on the OPERATOR PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessing the Service Application Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Making a TEST PRINT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
“6600 and 6601” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
“C COVER OPEN 27A3, 27B3, and 2603” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
“DMA ERROR 6100, 6101, 6110, 6111, and 6112” . . . . . . . . . . . . . . . . . . . . . . 140
“DONOR EMPTY 2100” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
“DONOR END 2200, 2201, and 29XX”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
“DONOR END 3000” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
“DONOR ERROR 32A1 and 32B1” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
“DONOR ERROR 32A0 and 32B0” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
“DONOR ERROR 3300, 34A0, and 34B0” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
“DONOR ERROR 3500, and 36A0” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
“EEPROM ERROR 6200, 6201, 6202, 6203, and 6204” . . . . . . . . . . . . . . . . . . 142
“Environ High 7304 ”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
“Environ Low 7314 ” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
“F DOOR OPEN 2604 and 2704” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
“FAN LOCK 7114” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
“FAN LOCK 7115” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
“FAN LOCK 7116” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
“FAN LOCK 7118” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
“FLASH ACCES 6400, 6401, 6402, 6403, 6404, and 6405” . . . . . . . . . . . . . . . 143
“Humid High 7305” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
SM9574-1 – 11SEP17 7
SERVICE MANUAL
“LCD ERROR 6300 and 6301”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

“MDA ERROR 6501 and 6507” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
“Mecha Error 70A1, 70A2, 70A5, and 71A2” . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
“Mecha Error 70B1, 70B2, 70B5, and 71B2” . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
“Mecha Error 7002” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
“Mecha Error 7004” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
“Mecha Error 7008” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
“Mecha Error 7011” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
“Mecha Error 7102” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
“Mecha Error 71A1, 71B1” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
“Mecha Error 7104” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
“Mecha Error 7108” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
“Mecha Error 7111” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
“PAPER END 2500 and 2501” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
“PAPER END 2502” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
“PAPER END 2800” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
“PAPER JAM 57A1” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
“PAPER JAM 57A2” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
“PAPER JAM 4AA1, 4BA1, 4CA1, 4DA1, 4EA6, 4FA6, 40A2, 41A2, 41A4, 41A5,
42A2, 42A4, 43A2, 44A3, 44A5, 45A5, 47A9, 48A9, 49A2, 50A1, 50A2, 50A3,
51A2, 51A3, 52A2, 52A3, 53A1, 53A2, 55A1, 57A6, 59A1, 59A2, 59A3, 5EA2,
5EA3, 5FA2, and 5FA3” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
“PAPER JAM 58B6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
“PAPER JAM 4AB1, 4BB1, 4CB1, 4DB1, 4EB6, 4FB6, 48B9, 49B2, 50B1, 50B2,
50B3, 53B1, 53B2, 56B1, 57B1, 57B2, 57B6, 59B1, 59B2, and 59B3” . . . . . 150
“Paper Rem 45A1” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
“Paper Rem 45A2” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
“Paper Rem 45A4” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
“Paper Rem 45A6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
“Paper Rem 45A9” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
“Preheat 7306” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
“Preheat 7316” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
“Preheat 7320” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
“S DOOR OPEN 27A1, 27B1, and 2601”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
“Sensor Error 7201” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
“Sensor Error 7202” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
“Sensor Error 7203” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
“Sensor Error 7204” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
“Sensor Error 7205” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
“Sensor Error 7206” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
“Sensor Error 7208” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
“Sensor Error 7209” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
“Sensor Error 7210” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
“Sensor Error 7218” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
“Sensor Error 7220” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
“Sensor Error 7221” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
“Sensor Error 7222” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
“Sensor Error 7230” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
“Sensor Error 7233” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
“Sensor Error 7235” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
“Sensor Error 7250” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
“Sensor Error 7251” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
“Sensor Error 7252” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
“Sensor Error 7264” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
“T ACCESS ERR 6800” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
“T DOOR OPEN 27A2, 27B2, and 2602” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
“Therm Prtct 7330” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
“TPH High 7301, 7302, 7303 ” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
“TPH Low 7311, 7312, 7313 ” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
8 11SEP17 – SM9574-1
“VOLTAGE ERR 6700, 6701, and 6702” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Error History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
To Check the Error History: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
To Clear the Error History: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
To Save the Error History: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Feed and Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
M1 MAIN DRIVE and M7 PAPER ASSIST MOTOR Test . . . . . . . . . . . . . . . . . . . . . 159
M2 CUTTER MOTOR Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
M3 DONOR FEED, M5 PAPER ROLL DRIVE, M6 DONOR DRIVE, and M9 EXIT FEED
MOTOR Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
M4 PLATEN MOTOR Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
M8 PAPER PATH MOTOR Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
M10 EXIT PATH MOTOR Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
M11 SLITTER MOTOR Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
M12/M13 HEAD FAN, M16 DRIVE FAN, and M18 MOTOR FAN Test . . . . . . . . . . . 166
M20 DECURL U/D MOTOR Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
PAPER Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
SENSOR Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
RIBBON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
PRINT Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
User Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Checking the Rotation of the SHAFT SEPARATOR . . . . . . . . . . . . . . . . . . . . . 183
Using the PRINTER RESET BUTTON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Updating the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Updating the FIRMWARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Updating the Look Up Table Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Updating the Laminate Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
FANS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
MOTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
BOARDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
SM9574-1 – 11SEP17 9
SERVICE MANUAL
Section 1: Illustrated Parts List

Figure 1 COVERS
1
1
22
55
12 13
13
12 44 66
3
3
77
14
11
10
10
88
99
A175_0075DA
10 11SEP17 – SM9574-1
Illustrated Parts List
Figure 1 COVERS
Item Part No. Description Quantity Notes
1 8F9087 SCREW - TS 1 10 M3 x 6
2 8F9069 COVER - TOP REAR 1 1
3 8F9074 PLATE- REAR 1 1
4 8F9075 UNIT- BARRIER - FILTER, upper 1 1
5 8F9085 SCREW - THUMB 1 10 M3 x 6
6 8F9077 HOLDER - FILTER, upper 1 1
7 8F9078 HOLDER - FILTER, lower 1 1
8 8F9086 SCREW - T-POINT 1 10 M3 x 6
9 8F9073 COVER - RIGHT 1 1
10 8F9068 BUTTON - RELEASE 1 1
11 8F9088 SCREW - TB - BIND 1 10 M3 x 6
12 8F9072 COVER - LEFT 1 1
13 8F9070 COVER - TOP FRONT 1 1
14 8F9076 UNIT- BARRIER - FILTER, lower 1 1
SM9574-1 – 11SEP17 11
SERVICE MANUAL
Figure 2 Exterior Parts
11
16
16
22
14
14
15
15
13
13 33
12
12
11
11
66
44
7
7
55
99
88
10
A175_0076DA
12 11SEP17 – SM9574-1
Figure 2 Exterior Parts

1 8F9071 COVER, unit 2 1
2 8F9201 SPRING, push slide 2 1
3 8F9080 COVER - SLIDE - upper right 2 1
4 8F9087 SCREW - TS 2 10 M3 x 6
5 8F9082 COVER - SLIDE - lower right 2 1
6 8F9084 COVER - PAPER - lower right 2 1
7 8F9204 SPRING, push lid G 2 1
8 8F9067 PANEL - front, bottom 2 1
9 8F9243 STAY - DB, right 2 1
10 8F9092 DOOR - front waste bin 2 1
11 8F9088 SCREW - TB - BIND 2 10 M3 x 6
12 8F9244 STAY - DB, left 2 1
13 8F9066 PANEL - operator 2 1
14 8F9081 COVER - SLIDE - lower left 2 1
15 8F9083 COVER - PAPER - lower left 2 1
16 8F9079 COVER - SLIDE - upper left 2 1
SM9574-1 – 11SEP17 13
SERVICE MANUAL
Figure 3 Electrical Parts
1
1
22
7
7
3
3
44
22
77
6
6
77
A175_0077EA
14 11SEP17 – SM9574-1
Figure 3 Electrical Parts

1 8F9098 POWER AY 3 1
2 8F9240 SCREW - with SEMS-TOOTH-B 3 10 M3 x 8 with WASHER
3 8F9113 EEP AY 3 1
4 8F9097 DIGITAL AY 3 1
5 8F9102 ANTENNA AY 3 1
6 8F9200 SPRING, return link 3 1
7 8F9119 FAN - MOTOR 3 1
SM9574-1 – 11SEP17 15
SERVICE MANUAL
Figure 4 SENSORS
11
18 22
18
17 33
16
16
15
15 13
13
14
14
55
4
4
12
12
66
77
88
99
10
10
11
11
A175_0075EA
16 11SEP17 – SM9574-1
Figure 4 SENSORS
1 8F9114 DOOR AY - SENSOR-T 4 1
2 8F9118 LEAD CARD 4 1
3 8F9099 DRIVE AY 4 1
4 8F9117 BARRIER - lead drive 4 1
5 8F9222 SENSOR, humidity 4 1
6 8F9103 SENSOR PATH AY 4 1
7 8F9115 DE-CURL AY 4 1
8 8F9220 PHOTO INTERRUPTER 4 1
9 8F9238 SCREW 4 10
10 8F9224 SWITCH - SLIDE-S70 AY 4 1
11 8F9104 RELAY 2 AY 4 1
12 8F9110 OPERATOR - IT AY 4 1
13 8F9112 OPERATOR AY 4 1
14 8F9227 SCREW - SEMS-W 4 10
15 8F9116 LCD UNIT 4 1
16 8F9108 SENSOR - PA - EJECT AY 4 1
17 8F9106 SENSOR - MODE AY 4 1
18 8F9109 RELAY 1 AY 4 1
SM9574-1 – 11SEP17 17
SERVICE MANUAL
Figure 5 THERMAL PRINT HEAD
11
33
14
14 2
2
44 15
11
11
12
12
13
13
99
10
10 4
4 22
99
7
7 55
8
6
A175_0079DA 4
18 11SEP17 – SM9574-1
Figure 5 THERMAL PRINT HEAD

1 8F9119 FAN - MOTOR 5 1
2 8F9136 FAN - MOTOR, head cooling 5 1
3 8F9229 SCREW - SEMS-W 5 10 M3 x 30 with WASHER
5 8F9199 SPRING - LOCK - MECHA 5 1
6 8F9124 HEAD 1 AY 5 1
7 8F9100 INK AY (COLOR SENSOR) 5 1
9 8F9167 GEAR, SEPA-REV-2 5 1
10 8F9197 WASHER, cut 5 10
13 8F9101 SENSOR - SHAFT1 AY 5 1
SM9574-1 – 11SEP17 19
SERVICE MANUAL
Figure 6 Interior Right Side

22
1
25
25 33
11
44
24
24
99 11
23 88
23
22 66
22 55
22 77
21
20
20
2
2 11
11
2
2
12
12
10
10
19
19
18
18
17
17
16
16
11
11
12
44
11
15
77
55 11
13
13
33
14
14 99
77 66
22 2 33 55
2 A175_0080DA
20 11SEP17 – SM9574-1
Figure 6 Interior Right Side

1 8F9218 SPRING, RETURN REEL 2 6 1
2 8F9087 SCREW - TS 6 10 M3 x 6
3 8F9188 BUSHING 6 1
4 8F9217 SPRING, PUSH REEL 6 1
5 8F9232 SCREWS, SEMS-W 6 10
6 8F9179 GEAR, INK-IDLE-2 6 1
7 8F9181 UNIT GEAR WORM M4 6 1
8 8F9111 SENSOR PWB, INK SUPPLY AY 6 1
10 8F9127 BRACKET, INK TAKE UP AY 6 1
12 8F9153 GEAR WHEEL, INK 6 1
13 8F9107 SENSOR PWB, INK TAKE UP AY 6 1
14 8F9128 MOTOR M4 AY 6 1
15 8F9152 GEAR WHEEL, MECHA 6 1
16 8F9158 CAM, GEAR FLAP 6 1
17 8F9157 CAM, GEAR EXIT 6 1
18 8F9159 GEAR, RELAY EXIT 6 1
19 8F9180 GEAR, RELAY EXIT 2 6 1
20 8F9186 TORQUE, LIMITER-V 6 1 800gf.cm
22 8F9130 BRACKET, INK SUPPLY AY 6 1
24 8F9134 MOTOR, EXIT AY 6 1
25 8F9182 UNIT GEAR WORM 1 6 1
SM9574-1 – 11SEP17 21
SERVICE MANUAL
Figure 7 CUTTER/SLITTER
11
2
2
3
3
44
55
66
99
2
2 88
77
11
11 10
10 A175_0081DA
Figure 7 CUTTER/SLITTER
1 8F9126 CUTTER AY 7 1
2 8F9087 SCREW - TS 7 10 M3 x 6
4 8F9133 CUTTER MOTOR AY 7 1
6 8F9156 GEAR, EXIT ROLLER 7 1
7 8F9165 GEAR, SLITTER 47 7 1
8 8F9166 GEAR, SLITTER 8 7 1
9 8F9135 SLITTER UNIT 7 1
10 8F9234 SCREW - TB 7 1
11 8F9225 SWITCH, PUSH AY 7 1
22 11SEP17 – SM9574-1
Figure 8 ACCESSORIES
11
66
2
2
53
44
33
A175_0082DA
Figure 8 ACCESSORIES
1 8F9091 PAPER FLANGE, black 8 1
2 8F9090 PAPER FLANGE, yellow 8 1
3 8F9089 RIBBON CASSETTE 8 1
4 8F9094 BRACKET, EXIT TRAY 8 1
5 8F9093 EXIT TRAY 8 1
6 8F9095 EXIT TRAY WASTE BIN 8 1
SM9574-1 – 11SEP17 23
SERVICE MANUAL
Figure 9 Exit DRIVE
11
11
7
7
66
55
44
33
22
33
A175_0083DA
Figure 9 Exit DRIVE

1 8F9087 SCREW - TS 9 10 M3 x 6
2 8F9156 GEAR, EXIT ROLLER 9 1
3 8F9190 BUSHING 9 1
4 8F9141 ROLLER, EXIT lower 9 1
5 8F9219 SPRING, EXIT ROLLER 9 1
6 8F9193 BUSHING A 9 1
7 8F9142 ROLLER, EXIT upper 9 1
8 8F9221 PHOTO INTERRUPTER-S10 9 1
24 11SEP17 – SM9574-1
Figure 10 PAPER DRIVE
11 33
22
4
5 6
6
77
8
17
17
12
99 12
10
10
11
11
16 18
18
C 13
B 14
14
A
15
15
C 12
12
18
18
B
A
19
19
8
20
20
21
21
12
22
22 11
22
23
23
24
24
25
25
30 26
26
30 27
27
29
29
28
28
A175_0084EA
SM9574-1 – 11SEP17 25
SERVICE MANUAL
Figure 10 PAPER DRIVE

1 8F9214 SPRING, PLATEN 10 1
2 8F9215 SPRING, HOOK PLATEN 10 1
3 8F9198 BELT, 15P 10 1
4 8F9189 BUSHING 10 1
5 8F9212 SPRING, TENSION 10 1
7 8F9125 UNIT MOTOR M1 10 1
8 8F9210 SPRING, pinch 10 1
9 8F9211 SPRING, thrust grip 10 1
10 8F9191 BUSHING 10 1
11 8F9213 SPRING, thrust PLA 10 1
12 8F9187 BUSHING 10 1
13 8F9143 ROLLER, pinch 10 1
14 8F9140 ROLLER, platen 10 1
15 8F9144 ROLLER, grip 10 1
16 8F9178 GEAR, IDLE MECHA 10 1
17 8F9149 CAM, MECHA left 10 1
18 8F9194 SLEEVE, metal 10 1
19 8F9203 SPRING, CAS SIDE SUPPLY 10 1
20 8F9175 GEAR, PLATEN DRIVE 6 10 1
25 8F9186 TORQUE, LIMITER-V 10 1 800gf.cm
27 8F9190 BUSHING 10 1
28 8F9216 SPRING, LEVER LOCK M 10 1
29 8F9148 CAM, MECHA right 10 1
30 8F9202 SPRING, CAS SIDE TAKE UP 10 1
26 11SEP17 – SM9574-1
Figure 11 Cleaning ROLLERS
11
22
11
A175_0085DA
Figure 11 Cleaning ROLLERS

1 8F9192 BUSHING ROLLER D 11 1
2 8F9138 ROLLER, cleaning 11 1
SM9574-1 – 11SEP17 27
SERVICE MANUAL
Figure 12 PAPER FEED
10
10
8 11
8 99
22
22
77
55
23
7
6 44
11
11 3
12
12
11 22
22
20
21
21
13
13 19
19
20
21
15
15 16
17
14
14
18
A175_0086EA
28 11SEP17 – SM9574-1
Figure 12 PAPER FEED

1 8F9239 SCREW 12 1
2 8F9196 BEARING 12 1
3 8F9164 CAM, decurl, right 12 1
5 8F9115 DE-CURL AY 12 1
6 8F9162 GEAR, decurl B 12 1
7 8F9161 GEAR, decurl A 12 1
8 8F9163 CAM, decurl, left 12 1
9 8F9137 MOTRO, DECURL AY 12 1
10 8F9183 UNIT GEAR WORM D 12 1
11 8F9190 BUSHING 12 1
12 8F9139 ROLLER, Paper feed 12 1
13 8F9131 UNIT MOTOR, M7 12 1
14 8F9087 SCREW - TS 12 10 M3 x 6
16 8F9172 GEAR, PAPER FEED 1 12 1
17 8F9185 TORQUE LIMITER V 12 1
19 8F9190 BUSHING 12 1
20 8F9173 GEAR, ROLLER PAPER feed 12 1
22 8F9209 SPRING, PLATE G L 12 1
23 8F9160 WHEEL, GEAR, DECURL 12 1
SM9574-1 – 11SEP17 29
SERVICE MANUAL
Figure 13 MECHA SLIDE AY
13 11
13
12
12 14
14 15
15
11
33
22
11
11
99
10
10
10
10
44
99 11
8
8
77
66
55
A175_0087DA
16
30 11SEP17 – SM9574-1
Figure 13 MECHA SLIDE AY

2 8F9207 SPRING, STOPPER P, left 13 1
3 8F9208 SPRING, STOPPER P, right 13 1
4 8F9132 MOTOR AY, P SW 13 1
6 8F9182 UNIT GEAR WORM 1 13 1
7 8F9146 GEAR, RELAY P SW 13 1
8 8F9145 CAM, SW PAPER PATH 13 1
9 8F9206 SPRING, pinch F, left 13 1
10 8F9205 SPRING, pinch F, right 13 1
11 8F9174 GEAR, REALY P ROLL 1 13 1
12 8F9087 SCREW - TS 13 10 M3 x 6
14 8F9105 SENSOR PWB, ENC PM AY 13 1
15 8F9129 BRACKET, P ROLL AY 13 1
16 8F9119 PAPER FEED AY 13 1
--- 8K0006 GUIDE, rear paper AY 13 1 Not visible in the graphic.
SM9574-1 – 11SEP17 31
SERVICE MANUAL
Section 2: Numerical Index

Numerical Index
Part No. Description Figure No.
8F9066 PANEL - operator 2
8F9067 PANEL - front, bottom 2
8F9068 BUTTON - RELEASE 1
8F9069 COVER - TOP REAR 1
8F9070 COVER - TOP FRONT 1
8F9071 COVER, unit 2
8F9072 COVER - LEFT 1
8F9073 COVER - RIGHT 1
8F9074 PLATE- REAR 1
8F9075 UNIT- BARRIER - FILTER, upper 1
8F9076 UNIT- BARRIER - FILTER, lower 1
8F9077 HOLDER - FILTER, upper 1
8F9078 HOLDER - FILTER, lower 1
8F9079 COVER - SLIDE - upper left 2
8F9080 COVER - SLIDE - upper right 2
8F9081 COVER - SLIDE - lower left 2
8F9082 COVER - SLIDE - lower right 2
8F9083 COVER - PAPER - lower left 2
8F9084 COVER - PAPER - lower right 2
8F9085 SCREW - THUMB 1
8F9086 SCREW - T-POINT 1
8F9087 SCREW - TS 1, 12, 13, 2, 6, 7,
9
8F9088 SCREW - TB - BIND 1, 2
8F9089 RIBBON CASSETTE 8
8F9090 PAPER FLANGE, yellow 8
8F9091 PAPER FLANGE, black 8
8F9092 DOOR - front waste bin 2
8F9093 EXIT TRAY 8
8F9094 BRACKET, EXIT TRAY 8
8F9095 EXIT TRAY WASTE BIN 8
8F9097 DIGITAL AY 3
8F9098 POWER AY 3
8F9099 DRIVE AY 4
8F9100 INK AY (COLOR SENSOR) 5
8F9101 SENSOR - SHAFT1 AY 5
8F9102 ANTENNA AY 3
8F9103 SENSOR PATH AY 4
8F9104 RELAY 2 AY 4
8F9105 SENSOR PWB, ENC PM AY 13
8F9106 SENSOR - MODE AY 4
8F9107 SENSOR PWB, INK TAKE UP AY 6
8F9108 SENSOR - PA - EJECT AY 4
8F9109 RELAY 1 AY 4
8F9110 OPERATOR - IT AY 4
8F9111 SENSOR PWB, INK SUPPLY AY 6
32 11SEP17 – SM9574-1
Numerical Index
Numerical Index
8F9112 OPERATOR AY 4
8F9113 EEP AY 3
8F9114 DOOR AY - SENSOR-T 4
8F9115 DE-CURL AY 12, 4
8F9116 LCD UNIT 4
8F9117 BARRIER - lead drive 4
8F9118 LEAD CARD 4
8F9119 FAN - MOTOR 3, 5
8F9119 PAPER FEED AY 13
8F9124 HEAD 1 AY 5
8F9125 UNIT MOTOR M1 10
8F9126 CUTTER AY 7
8F9127 BRACKET, INK TAKE UP AY 6
8F9128 MOTOR M4 AY 6
8F9129 BRACKET, P ROLL AY 13
8F9130 BRACKET, INK SUPPLY AY 6
8F9131 UNIT MOTOR, M7 12
8F9132 MOTOR AY, P SW 13
8F9133 CUTTER MOTOR AY 7
8F9134 MOTOR, EXIT AY 6
8F9135 SLITTER UNIT 7
8F9136 FAN - MOTOR, head cooling 5
8F9137 MOTRO, DECURL AY 12
8F9138 ROLLER, cleaning 11
8F9139 ROLLER, Paper feed 12
8F9140 ROLLER, platen 10
8F9141 ROLLER, EXIT lower 9
8F9142 ROLLER, EXIT upper 9
8F9143 ROLLER, pinch 10
8F9144 ROLLER, grip 10
8F9145 CAM, SW PAPER PATH 13
8F9146 GEAR, RELAY P SW 13
8F9147 GEAR, PLATEN DRIVE 1 10
8F9148 CAM, MECHA right 10
8F9149 CAM, MECHA left 10
8F9152 GEAR WHEEL, MECHA 6
8F9153 GEAR WHEEL, INK 6
8F9154 GEAR, INK-IDLE-1 6
8F9156 GEAR, EXIT ROLLER 7, 9
8F9157 CAM, GEAR EXIT 6
8F9158 CAM, GEAR FLAP 6
8F9159 GEAR, RELAY EXIT 6
8F9160 WHEEL, GEAR, DECURL 12
8F9161 GEAR, decurl A 12
8F9162 GEAR, decurl B 12
SM9574-1 – 11SEP17 33
SERVICE MANUAL
Numerical Index
8F9163 CAM, decurl, left 12
8F9164 CAM, decurl, right 12
8F9165 GEAR, SLITTER 47 7
8F9167 GEAR, SEPA-REV-2 5
8F9170 GEAR, PAPER FEED 3 12
8F9173 GEAR, ROLLER PAPER feed 12
8F9174 GEAR, REALY P ROLL 1 13
8F9178 GEAR, IDLE MECHA 10
8F9180 GEAR, RELAY EXIT 2 6
8F9181 UNIT GEAR WORM M4 6
8F9182 UNIT GEAR WORM 1 13, 6
8F9183 UNIT GEAR WORM D 12
8F9185 TORQUE LIMITER V 12
8F9186 TORQUE, LIMITER-V 10, 6
8F9187 BUSHING 10
8F9188 BUSHING 6
8F9189 BUSHING 10
8F9190 BUSHING 10, 12, 9
8F9191 BUSHING 10
8F9192 BUSHING ROLLER D 11
8F9193 BUSHING A 9
8F9194 SLEEVE, metal 10
8F9196 BEARING 12
8F9197 WASHER, cut 5
8F9198 BELT, 15P 10
8F9199 SPRING - LOCK - MECHA 5
8F9200 SPRING, return link 3
8F9201 SPRING, push slide 2
8F9202 SPRING, CAS SIDE TAKE UP 10
8F9203 SPRING, CAS SIDE SUPPLY 10
8F9204 SPRING, push lid G 2
8F9205 SPRING, pinch F, right 13
8F9206 SPRING, pinch F, left 13
8F9207 SPRING, STOPPER P, left 13
8F9208 SPRING, STOPPER P, right 13
8F9209 SPRING, PLATE G L 12
8F9210 SPRING, pinch 10
8F9211 SPRING, thrust grip 10
8F9212 SPRING, TENSION 10
34 11SEP17 – SM9574-1
Numerical Index
Numerical Index
8F9213 SPRING, thrust PLA 10
8F9214 SPRING, PLATEN 10
8F9215 SPRING, HOOK PLATEN 10
8F9216 SPRING, LEVER LOCK M 10
8F9217 SPRING, PUSH REEL 6
8F9218 SPRING, RETURN REEL 2 6
8F9219 SPRING, EXIT ROLLER 9
8F9220 PHOTO INTERRUPTER 13, 4, 5, 7
8F9221 PHOTO INTERRUPTER-S10 9
8F9222 SENSOR, humidity 4
8F9224 SWITCH - SLIDE-S70 AY 4
8F9225 SWITCH, PUSH AY 7
8F9227 SCREW - SEMS-W 4
8F9228 SCREW - SEMS-W 10, 5
8F9231 SCREW - SEMS-W 12, 13, 6, 7
8F9232 SCREWS, SEMS-W 6
8F9234 SCREW - TB 7
8F9238 SCREW 4
8F9239 SCREW 12
8F9240 SCREW - with SEMS-TOOTH-B 12, 13, 3, 5, 6
8F9243 STAY - DB, right 2
8F9244 STAY - DB, left 2
8K0006 GUIDE, rear paper AY 13
SM9574-1 – 11SEP17 35
SERVICE MANUAL
Section 3: Alphabetical Index

Alphabetical Index
8F9102 ANTENNA AY 3
8F9117 BARRIER - lead drive 4
8F9196 BEARING 12
8F9198 BELT, 15P 10
8F9094 BRACKET, EXIT TRAY 8
8F9130 BRACKET, INK SUPPLY AY 6
8F9127 BRACKET, INK TAKE UP AY 6
8F9129 BRACKET, P ROLL AY 13
8F9187 BUSHING 10
8F9188 BUSHING 6
8F9189 BUSHING 10
8F9190 BUSHING 10, 12, 9
8F9191 BUSHING 10
8F9193 BUSHING A 9
8F9192 BUSHING ROLLER D 11
8F9068 BUTTON - RELEASE 1
8F9163 CAM, decurl, left 12
8F9164 CAM, decurl, right 12
8F9157 CAM, GEAR EXIT 6
8F9158 CAM, GEAR FLAP 6
8F9149 CAM, MECHA left 10
8F9148 CAM, MECHA right 10
8F9145 CAM, SW PAPER PATH 13
8F9072 COVER - LEFT 1
8F9083 COVER - PAPER - lower left 2
8F9084 COVER - PAPER - lower right 2
8F9073 COVER - RIGHT 1
8F9081 COVER - SLIDE - lower left 2
8F9082 COVER - SLIDE - lower right 2
8F9079 COVER - SLIDE - upper left 2
8F9080 COVER - SLIDE - upper right 2
8F9070 COVER - TOP FRONT 1
8F9069 COVER - TOP REAR 1
8F9071 COVER, unit 2
8F9126 CUTTER AY 7
8F9133 CUTTER MOTOR AY 7
8F9115 DE-CURL AY 12, 4
8F9097 DIGITAL AY 3
8F9092 DOOR - front waste bin 2
8F9114 DOOR AY - SENSOR-T 4
8F9099 DRIVE AY 4
8F9113 EEP AY 3
8F9093 EXIT TRAY 8
8F9095 EXIT TRAY WASTE BIN 8
8F9119 FAN - MOTOR 3, 5
8F9136 FAN - MOTOR, head cooling 5
36 11SEP17 – SM9574-1
Alphabetical Index
Alphabetical Index
8F9153 GEAR WHEEL, INK 6
8F9152 GEAR WHEEL, MECHA 6
8F9161 GEAR, decurl A 12
8F9162 GEAR, decurl B 12
8F9156 GEAR, EXIT ROLLER 7, 9
8F9178 GEAR, IDLE MECHA 10
8F9174 GEAR, REALY P ROLL 1 13
8F9159 GEAR, RELAY EXIT 6
8F9180 GEAR, RELAY EXIT 2 6
8F9146 GEAR, RELAY P SW 13
8F9173 GEAR, ROLLER PAPER feed 12
8K0006 GUIDE, rear paper AY 13
8F9124 HEAD 1 AY 5
8F9078 HOLDER - FILTER, lower 1
8F9077 HOLDER - FILTER, upper 1
8F9100 INK AY (COLOR SENSOR) 5
8F9116 LCD UNIT 4
8F9118 LEAD CARD 4
8F9132 MOTOR AY, P SW 13
8F9128 MOTOR M4 AY 6
8F9134 MOTOR, EXIT AY 6
8F9137 MOTRO, DECURL AY 12
8F9110 OPERATOR - IT AY 4
8F9112 OPERATOR AY 4
8F9067 PANEL - front, bottom 2
8F9066 PANEL - operator 2
8F9119 PAPER FEED AY 13
8F9091 PAPER FLANGE, black 8
8F9090 PAPER FLANGE, yellow 8
8F9220 PHOTO INTERRUPTER 13, 4, 5, 7
8F9221 PHOTO INTERRUPTER-S10 9
SM9574-1 – 11SEP17 37
SERVICE MANUAL
Alphabetical Index
8F9074 PLATE- REAR 1
8F9098 POWER AY 3
8F9109 RELAY 1 AY 4
8F9104 RELAY 2 AY 4
8F9089 RIBBON CASSETTE 8
8F9138 ROLLER, cleaning 11
8F9141 ROLLER, EXIT lower 9
8F9142 ROLLER, EXIT upper 9
8F9144 ROLLER, grip 10
8F9139 ROLLER, Paper feed 12
8F9143 ROLLER, pinch 10
8F9140 ROLLER, platen 10
8F9238 SCREW 4
8F9239 SCREW 12
8F9228 SCREW - SEMS-W 10, 5
8F9231 SCREW - SEMS-W 12, 13, 6, 7
8F9086 SCREW - T-POINT 1
8F9234 SCREW - TB 7
8F9088 SCREW - TB - BIND 1, 2
8F9085 SCREW - THUMB 1
8F9087 SCREW - TS 1, 12, 13, 2, 6,
7, 9
8F9240 SCREW - with SEMS-TOOTH-B 12, 13, 3, 5, 6
8F9232 SCREWS, SEMS-W 6
8F9106 SENSOR - MODE AY 4
8F9108 SENSOR - PA - EJECT AY 4
8F9101 SENSOR - SHAFT1 AY 5
8F9103 SENSOR PATH AY 4
8F9105 SENSOR PWB, ENC PM AY 13
8F9111 SENSOR PWB, INK SUPPLY AY 6
8F9107 SENSOR PWB, INK TAKE UP AY 6
8F9222 SENSOR, humidity 4
8F9194 SLEEVE, metal 10
8F9135 SLITTER UNIT 7
8F9199 SPRING - LOCK - MECHA 5
8F9203 SPRING, CAS SIDE SUPPLY 10
8F9202 SPRING, CAS SIDE TAKE UP 10
8F9219 SPRING, EXIT ROLLER 9
8F9215 SPRING, HOOK PLATEN 10
8F9216 SPRING, LEVER LOCK M 10
8F9210 SPRING, pinch 10
8F9206 SPRING, pinch F, left 13
8F9205 SPRING, pinch F, right 13
8F9209 SPRING, PLATE G L 12
8F9214 SPRING, PLATEN 10
38 11SEP17 – SM9574-1
Alphabetical Index
Alphabetical Index
8F9204 SPRING, push lid G 2
8F9217 SPRING, PUSH REEL 6
8F9201 SPRING, push slide 2
8F9200 SPRING, return link 3
8F9218 SPRING, RETURN REEL 2 6
8F9207 SPRING, STOPPER P, left 13
8F9208 SPRING, STOPPER P, right 13
8F9212 SPRING, TENSION 10
8F9211 SPRING, thrust grip 10
8F9213 SPRING, thrust PLA 10
8F9244 STAY - DB, left 2
8F9243 STAY - DB, right 2
8F9224 SWITCH - SLIDE-S70 AY 4
8F9225 SWITCH, PUSH AY 7
8F9185 TORQUE LIMITER V 12
8F9186 TORQUE, LIMITER-V 10, 6
8F9182 UNIT GEAR WORM 1 13, 6
8F9183 UNIT GEAR WORM D 12
8F9181 UNIT GEAR WORM M4 6
8F9125 UNIT MOTOR M1 10
8F9131 UNIT MOTOR, M7 12
8F9076 UNIT- BARRIER - FILTER, lower 1
8F9075 UNIT- BARRIER - FILTER, upper 1
8F9197 WASHER, cut 5
8F9160 WHEEL, GEAR, DECURL 12
SM9574-1 – 11SEP17 39
SERVICE MANUAL
Section 4: Adjustments
“Banding”
Adjustment Specification
Purpose: To eliminate “Banding” in PRINTS.
Specification: There is no “Banding” on PRINTS.
Special Tools: Service Application for the KODAK D4600 Duplex Photo Printer
Prerequisites:
None
To Check:
[1] Connect a USB CABLE to the host COMPUTER and the PRINTER.
[2] Double-click “ServiceApplication.exe” on the host COMPUTER.
[3] Click:
• [Check Printer]
• [Test Mode]
• “Adjustment of M1 Motor Current” Tab
• [Print] next to “Print solid gray pattern”
[4] Click [Get].
To Adjust:
[1] Select the M1 motor current:
• “default 1.80A (89h)”
• “1.85A (8Dh)”
• “1.90A (91h)”
• “1.95A (94h)”
[2] Adjust until the bands are no longer visible.
[3] Click [Exit].
Postrequisites:
None
40 11SEP17 – SM9574-1
Adjustments
INK SENSOR/COLOR SENSOR

Purpose: To adjust the INK SENSOR (COLOR SENSOR).
Specification: The INK SENSOR (COLOR SENSOR) functions properly.
Prerequisites:
None
To Check:
[1] Remove:
• PAPER
• RIBBON
[2] Close:
• TOP DOOR
• FRONT MECHA SLIDE
[5] Click:
• [Check Printer]
• [Test Mode]
• “Adjustment of Color Sensor” Tab
[6] Click:
• [Get]
• [Adjust]
The output readings appear on the SCREEN.
To Adjust:
R G B
1693(0x069D) 531(0x0213) 280(0x0118)
[1] Are the output readings from the INK SENSOR (COLOR SENSOR) greater than the output readings in the table
above?
Yes No
No adjustment required. Continue with Step 2.
[2] Replace the INK SENSOR (COLOR SENSOR). See “SENSOR: S18 COLOR SENSOR / INK AY” on
Page 125..
[3] Repeat these adjustments.
Postrequisites:
None
SM9574-1 – 11SEP17 41
SERVICE MANUAL
Cut Size
Purpose: To align the image correctly on the print.
Specification: The image is aligned correctly on the print.
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Adjustment of Cut Size” Tab
• [Print]
F B G
A
Front side Back side
D C E
A175_0166HA
[4] Measure between the lines for the following:

Letter Location Measurement Specification
A Front Side - Size Cut Length 9.1 mm +-0.9 mm
B Front Side - Slit Area Margin Length 3.0 mm +-0.9 mm
C Front Side - Print Area Margin Length 2.2 mm +-0.4 mm
D Front Side - Margin Cut Blank Length 23.5 mm +-0.4 mm
E Back Side - Margin Cut Blank Length 23.7 mm +-0.4 mm
F Front Side - Horizontal PRINT Position 11.8 mm +-0.6 mm
G Back Side - Horizontal PRINT Position 11.8 mm +-0.6 mm
42 11SEP17 – SM9574-1
Adjustments
To Adjust:
[1] Are the measurements different than what appears on the screen?
Yes No
Continue with Step 2. No Adjustments are necessary.
[2] Click the arrows to make adjustments to the measurements.
Note
1 click = 0.1 mm.
[3] Click [Set].
[4] Repeat the procedure.
Postrequisites:
None
SM9574-1 – 11SEP17 43
SERVICE MANUAL
DATA Restore
Purpose: To restore DATA to the DIGITAL BOARD and EEPROM.
Specification: The DATA to the DIGITAL BOARD and EEPROM is restored.
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Data Restore” Tab
To Adjust:
[1] Select:
• EEPROM -> DIGITAL if you replaced the DIGITAL BOARD and want to restore data from the EEPROM.
• DIGITAL -> EEPROM if you replaced the EEPROM and want to restore data from the DIGITAL BOARD.
[2] Click [Set].
[3] What appears in the “Result” field?
OK NG
The restoration was successful. The restoration was not successful. Repeat the procedure.
Postrequisites:
None
44 11SEP17 – SM9574-1
Adjustments
DC POWER SUPPLY: +24 Voltage

Purpose: To check that +24 voltage on the DC POWER SUPPLY is correct.
Specification: The voltage is 23.95 ± 0.05 V DC.
Special Tools: • Service Application for the KODAK D4600 Duplex Photo Printer
• DIGITAL MULTIMETER
Prerequisites:
None
To Check:
[1] Connect a USB CABLE to the host COMPUTER
TP7605
and the PRINTER.
[2] Energize the PRINTER.
[3] Wait until the LCD displays “Ready”.
TP7605
[4] Double-click “ServiceApplication.exe” on the host
COMPUTER.
[5] Click:
• [Check Printer]
• [Test Mode]
• “24 V Adjustment” Tab
[6] Remove the REAR COVER. See Page 67.
[7] Set the DIGITAL MULTIMETER to DC voltage.
Caution
Dangerous Voltage
[8] Connect the negative terminal to a ground point.
[9] Place the TEST PROBE at TP7605 on the
DIGITAL BOARD.
[10] Is the voltage 23.95 ± 0.05 V DC?
Yes No
DIGITAL BOARD
The POWER Adjust the voltage value.
A175_0157GA SUPPLY is within
specification.
To Adjust:
[1] In the “Service Application for the KODAK D4600 Duplex Photo Printer”, click the arrows next to the “Adjustment
Value field” to enter the adjusted voltage.
Note
1 click = 0.02 V.
[2] Click [Set].
Postrequisites:
[1] Check the voltage on the board again.
SM9574-1 – 11SEP17 45
SERVICE MANUAL
Density Adjustment
Purpose: To adjust the print density.
Specification: The print density is set to the value on the specification packed with the new
THERMAL HEAD AY.
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Density Adjustment” Tab
• [Print] next to “Service test print”
SIDE B
SIDE A
A175_0167HA
[4] Set the TEST PRINT aside.

[5] Replace the THERMAL HEAD AY. See “THERMAL HEAD AY” on Page 135.
[6] From the Service Application, click [Print] next to “Service test print”.
[7] Click:
• [Get]
• [OK] at the message prompt
[8] Compare the TEST PRINT from Step 3 to the TEST PRINT from Step 6.
[9] Check that the “Density” is set to the correct value. See To Adjust: on Page 47 if the value is not correct.
46 11SEP17 – SM9574-1
Adjustments
To Adjust:
[1] Click the arrow buttons to make adjustments to the density.
Note
1 click = 0.1 density value.
[2] Click:
• [Set]
• [OK] at the message prompt
[3] Make a test print to check for correct operation.
Postrequisites:
None
SM9574-1 – 11SEP17 47
SERVICE MANUAL
IMPRESSION MARK
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Adjustment of Impression Mark” Tab
• Click [Print] next to “Print 8 x 12 size”.
The PRINTER prints a TEST PRINT.
left side right side
A175_0169GA
[4] Click:
• [Get]
• [OK]
To Adjust:
[1] Check the appearance of the “left” and “right” lines on Side A of the TEST PRINT.
48 11SEP17 – SM9574-1
Adjustments
[2] How does the “left” line on the TEST PRINT appear?
Too Dark Normal Too Light
Select “- 2” or “- 1” on the screen of Select “0” on the screen of the Select “+ 2” or “+ 1” on the screen
the Service Application Service Application. of the Service Application.
[3] How does the “right” line on the TEST PRINT appear?
Too Dark Normal Too Light
Select “- 2” or “- 1” on the screen of Select “0” on the screen of the Select “+ 2” or “+ 1” on the screen
the Service Application. Service Application. of the Service Application.
[4] Repeat the Adjust steps for Side B of the TEST PRINT.
[5] Click [Set].
Postrequisites:
None
SM9574-1 – 11SEP17 49
SERVICE MANUAL
M3 MOTOR DUTY
Purpose: To adjust the M3 MOTOR DUTY.
Specification: The M3 MOTOR functions properly.
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Adjustment of M3 Motor Duty” Tab
• [Get]
The torque and number of rotations for the M3 MOTOR DUTY appear.
To Adjust:
[1] Click the arrow buttons to make adjustments to the torque.
Note
Enter the value shown in the document supplied with the service part.
[2] Click the arrow buttons to make adjustments to the number of rotations.
Note
[3] Click [Set].
Postrequisites:
None
50 11SEP17 – SM9574-1
Adjustments
M5 MOTOR DUTY
Purpose: To adjust the M5 MOTOR DUTY.
Specification: The M5 MOTOR functions properly.
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Adjustment of M5 Motor Duty” Tab
• [Get]
The torque and number of rotations for the M5 MOTOR DUTY appear.
To Adjust:
[1] Click the arrow buttons to make adjustments to the torque.
Note
[2] Click the arrow buttons to make adjustments to the number of rotations.
Note
[3] Click [Set].
Postrequisites:
None
SM9574-1 – 11SEP17 51
SERVICE MANUAL
SERIAL NUMBER for the POWER BOARD, DRIVE BOARD, DIGITAL

BOARD, and PRINT HEAD
Purpose: To apply the SERIAL NUMBER for the POWER BOARD, DRIVE BOARD,
DIGITAL BOARD, and PRINT HEAD.
Specification: The serial number located on the PRINTER.
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Writing of Code Number” Tab
• [Get]
The Serial Numbers appear.
To Adjust:
[1] Click the check box next to the part that you are replacing:
• PWB-POWER
• PWB-DRIVE
• PWB-DIGITAL
• HEAD
• HEAD Resistance
[2] Enter the new Serial Number.
Note
If you replace the THERMAL HEAD, you must also enter the new HEAD RESISTANCE.
[3] Click [Set].
Postrequisites:
None
52 11SEP17 – SM9574-1
Adjustments
STICK SLIP
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Adjustment of STICK SLIP” Tab
• Click [Print] next to “STICK SLIP test print”.
The PRINTER prints a TEST PRINT.
mk lines
Side A
pk lines
75_0168GA
[4] Check the appearance of the “mk” and “pk” lines on the TEST PRINT.
[5] Click:
• [Get]
• [OK]
SM9574-1 – 11SEP17 53
SERVICE MANUAL
To Adjust:
[1] Is the “pk” line on the TEST PRINT too dark?
Yes No
Select “-” on the screen of the Service Application. Select “0” on the screen of the Service Application.
[2] Is the “mk” line on the TEST PRINT too light?

Yes No
Select “+” on the screen of the Service Application. Select “0” on the screen of the Service Application.
[3] Click [Set].

Postrequisites:
None
54 11SEP17 – SM9574-1
Adjustments
TRANSITION MARK
Special Tools: • Service Application for the KODAK D4600 Duplex Photo Printer
• 50X MICROSCOPE
Prerequisites:
None
To Check:
[3] Click:
• [Check Printer]
• [Test Mode]
• “Adjustment of Transition Mark” Tab
• [Print]
A TEST PRINT is printed.
[4] Click [Print] again.
A second TEST PRINT is printed.
[5] Use Side A of the second TEST PRINT.
TEST PRINT
L R black LINE
X
SIDE A
double grip
ROLLER MARK black LINE
A175_0204HA
SM9574-1 – 11SEP17 55
SERVICE MANUAL
[6] On the right side of the TEST PRINT, use a MICROSCOPE to measure the distance from the black LINE to the
double grip ROLLER MARK.
[7] Repeat Step 6 on the left side of the TEST PRINT.
To Adjust:
[1] Is the black LINE on the right side of the TEST PRINT closer to the top of the PRINT?
Yes No
Enter a positive number on the screen of the Enter a negative number on the screen of the
Service Application. Service Application.
[2] Is the black LINE on the left side of the TEST PRINT closer to the top of the PRINT?
Yes No
Enter a positive number on the screen of the Enter a negative number on the screen of the
Service Application. Service Application.
[3] Click [Set].

Postrequisites:
None
56 11SEP17 – SM9574-1
Replacements
Section 5: Replacements
BOARD: ANTENNA
Prerequisites:
[1] Remove the RIGHT COVER - See Page 67.
To Remove:
[1] Open the:
• FRONT SLIDE
• TOP DOOR
FRONT SLIDE
A175_0190GA
SM9574-1 – 11SEP17 57
SERVICE MANUAL
[2] Slide the RFID HOLDER down.

2 TABS ANTENNA BOARD
[3] Release the 2 TABS.
[4] Remove:
• CONNECTOR
• ANTENNA BOARD
CONNECTOR
A175_0185GA RFID HOLDER
To Install:
[1] Reverse the steps in the removal procedure.
Postrequisites:
[1] Check for the correct operation of the equipment.
58 11SEP17 – SM9574-1
Replacements
BOARD: DIGITAL
Prerequisites:
[1] Remove:
• LEFT COVER - See Page 67.
• RIGHT COVER - See Page 67.
• TOP REAR COVER - See Page 67.
To Remove:
ESD
Possible damage from electrostatic discharge.
[1] Remove:
• 11 SCREWS
• BACK PLATE
11 SCREWS
BACK PLATE
A175_0092GA
[2] Remove:
• 15 CONNECTORS
• 6 SCREWS
• DIGITAL BOARD
DIGITAL BOARD
6 SCREWS
15 CONNECTORS
SM9574-1 – 11SEP17 59
SERVICE MANUAL
To Install:
Postrequisites:
[1] Do:
• SERIAL NUMBER for the POWER BOARD, DRIVE BOARD, DIGITAL BOARD, and PRINT HEAD on
Page 52.
• DATA Restore on Page 44.
60 11SEP17 – SM9574-1
Replacements
BOARD: DRIVE
Prerequisites:
[1] Remove the MECHA SLIDE AY. See Page 79.
To Remove:
CABLE CLAMPS
16 CONNECTORS
CABLE CLAMPS
DRIVE BOARD
4 SCREWS
A175_0098HA
[1] Remove 4 SCREWS.

[2] Release 3 CABLE CLAMPS
[3] Remove:
• 16 CONNECTORS
• DRIVE BOARD
To Install:
Postrequisites:
[1] Do SERIAL NUMBER for the POWER BOARD, DRIVE BOARD, DIGITAL BOARD, and PRINT HEAD on
Page 52.
SM9574-1 – 11SEP17 61
SERVICE MANUAL
BOARD: LCD
Prerequisites:
[1] Remove:
• TOP FRONT COVER - See Page 67.
• OPERATOR PANEL - See Page 67.
To Remove:
[1] Disconnect 2 CONNECTORS.
[2] Remove:
• 2 SCREWS
• BOARD
2 SCREWS
BOARD
2 CONNECTORS
A175_0094GA
To Install:
Postrequisites:
62 11SEP17 – SM9574-1
Replacements
BOARD: RELAY 1
Prerequisites:
To Remove:
[1] Remove:
• 3 SCREWS
• upper left SLIDE COVER
upper left
SLIDE COVER
3 SCREWS
A175_0099GA
SM9574-1 – 11SEP17 63
SERVICE MANUAL
[2] Remove:
• 14 CONNECTORS
• SCREW
[3] Release CABLE CLAMP.
[4] Remove RELAY1 BOARD.
SCREW
RELAY1 BOARD
14 CONNECTORS
CABLE CLAMP
A175_0100GA
To Install:
Postrequisites:
64 11SEP17 – SM9574-1
Replacements
BOARD: RELAY 2
Prerequisites:
None
To Remove:
PAPER COVER
MECHA COVER
SCREW
A175_0115HA CLEANING ROLLER COVER
[1] Remove:
• CLEANING ROLLER COVER
• SCREW
• MECHA COVER
• PAPER COVER
SM9574-1 – 11SEP17 65
SERVICE MANUAL
[2] Remove:
11 CONNECTORS • 2 SCREWS
• 11 CONNECTORS
[3] Remove RELAY2 BOARD.
2 SCREWS
RELAY2 BOARD
A175_0116GA
To Install:
Postrequisites:
66 11SEP17 – SM9574-1
Replacements
COVERS
Prerequisites:
None
To Remove:
TOP REAR COVER
FRONT TOP
COVER 8 SCREWS
2 SCREWS
LEFT COVER
6 SCREWS
2 SCREWS
TOP hinged COVER
FRONT COVER
2 SCREWS
RIGHT COVER
WASTE BIN 7 SCREWS
A175_0090DA
SM9574-1 – 11SEP17 67
SERVICE MANUAL
Caution
Dangerous Voltage
[1] De-energize the PRINTER.
[2] Disconnect the main power.
[3] Locate the COVER you will remove.
LEFT COVER RIGHT COVER TOP REAR COVER TOP hinged DOOR
Remove: Remove: Remove: Remove:
• 6 SCREWS • 7 SCREWS • LEFT and RIGHT COVERS • LEFT, RIGHT, and
• LEFT COVER • RIGHT COVER • 8 SCREWS TOP REAR COVERS
• TOP REAR COVER • 2 SCREWS

• TOP hinged DOOR
TOP FRONT COVER OPERATOR PANEL
Remove: Remove:
• 2 SCREWS • EXIT TRAY
• TOP FRONT • WASTE BIN
COVER • 2 SCREWS
• OPERATOR PANEL
To Install:
Postrequisites:
None
68 11SEP17 – SM9574-1
Replacements
EEPROM
Prerequisites:
[1] Remove the DIGITAL BOARD. See Page 61.
To Remove:
[1] Disconnect the CONNECTOR.
[2] Remove:
• SCREW
• EEPROM
EEPROM
1 SCREWS
CONNECTOR A175_0095AA
To Install:
Postrequisites:
[1] Do DATA Restore on Page 44.
SM9574-1 – 11SEP17 69
SERVICE MANUAL
EXIT LEVER AY
Prerequisites:
[1] Remove the SLITTER AY. See Page 133.
To Remove:
[1] Remove 2 PLASTIC LOCKS.
[2] Lift and remove the EXIT LEVER AY.
EXIT LEVER AY
2 PLASTIC LOCKS
A175_0117GA
To Install:
Postrequisites:
70 11SEP17 – SM9574-1
Replacements
FAN: CIRCULATION
Prerequisites:
[1] Remove the MECHA SLIDE AY - See Page 79.
To Remove:
[1] Remove:
CONNECTOR
• 2 SCREWS
• CONNECTOR
• FAN
2 SCREWS
FAN
A175_0118GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 71
SERVICE MANUAL
FAN: HEAD COOLING

Prerequisites:
[1] Remove:
• MECHA SLIDE AY - See Page 79.
• THERMAL HEAD AY - See Page 135.
To Remove:
[1] Release CABLE RESTRAINT.
[2] Remove:
• 4 SCREWS
• CONNECTOR
• FAN
4 SCREWS
CONNECTOR
FAN
CABLE RESTRAINT
A175_0119GA
72 11SEP17 – SM9574-1
Replacements

[4] Remove:
2 SCREWS • 2 SCREWS
• FAN
FAN
CABLE RESTRAINT
A175_0120GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 73
SERVICE MANUAL
FAN: POWER SUPPLY

Prerequisites:
[1] Remove:
To Remove:
PF1
[3] Disconnect the CONNECTOR.
PF2
[4] Pull the WIRE through the side wall of the
PRINTER.
[5] Remove the FAN.
side wall
CONNECTOR
FAN 2 SCREWS
2 SCREWS FAN
CONNECTOR
A175_0096GA
To Install:
Important
The ARROWS on the FAN must point towards the front of the PRINTER.
Postrequisites:
74 11SEP17 – SM9574-1
Replacements
FAN: M1
Prerequisites:
[1] Remove:
• THERMAL HEAD AY - See Page 135.
To Remove:
[1] Remove:
• 2 SCREWS
FAN
• CONNECTOR
2 SCREWS
• FAN
CONNECTOR
A175_0118GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 75
SERVICE MANUAL
FRONT HOLDER
Prerequisites:
[1] Remove:
• EXIT TRAY - See Page 67.
• WASTE BIN - See Page 67.
To Remove:
[1] Remove:
• 4 SCREWS
• 2 CONNECTORS
• FRONT HOLDER
4 SCREWS
2 CONNECTORS
FRONT HOLDER
A175_0122GA
To Install:
Postrequisites:
76 11SEP17 – SM9574-1
Replacements
FRONT PAPER CUTTER GUIDE AY

Prerequisites:
[1] Remove the MECHA SLIDE AY - See Page 79.
To Remove:
TOP SLIDE PLATE
4 SCREWS
ROLLER
PIN
TORQUE LIMITER
GEAR
SPACER E-RING
E-RING
A175_0123HA
[1] Remove:
• 4 SCREWS
• TOP SLIDE PLATE
• ROLLER
• E-RING
• GEAR
• TORQUE LIMITER
• PIN
• E-RING
• SPACER
SM9574-1 – 11SEP17 77
SERVICE MANUAL
2 SCREWS
[2] Remove:
• 2 SPRINGS
TOP SLIDE PLATE
• 2 SCREWS
• TOP SLIDE PLATE
• CONNECTOR
• ROLLER
• FRONT PAPER CUTTER GUIDE AY
2 SPRINGS
CONNECTOR
ROLLER
FRONT PAPER
CUTTER GUIDE AY
A175_0124GA
To Install:
Postrequisites:
78 11SEP17 – SM9574-1
Replacements
MECHA SLIDE AY
Prerequisites:
[1] Remove:
To Remove:
ESD
Possible damage from electrostatic discharge.
[1] Remove:
• 11 SCREWS
• BACK PLATE
11 SCREWS
BACK PLATE
A175_0092GA
[2] Remove:
• SCREW
• right HANDLE
[3] Remove:
• SCREW
• left HANDLE
SCREW left HANDLE
right HANDLE
A175_0125GA SCREW
SM9574-1 – 11SEP17 79
SERVICE MANUAL
[4] Remove:
left CASSETTE GUIDE
right CASSETTE • SCREW
GUIDE • left CASSETTE GUIDE
[5] Remove:
• SCREW
SCREW
• right CASSETTE GUIDE
SCREW
A175_0125GA
[6] Remove:
DRIVE BOARD COVER
• SCREW
2 SCREWS
• GROUND STRAP
• 2 SCREWS
MECHA • DRIVE BOARD COVER
SLIDE
• 2 flex CABLES from DRIVE BOARD
• CONNECTOR from the DRIVE BOARD
• MECHA SLIDE
2 flex CABLES
DRIVE BOARD
CONNECTOR
GROUND STRAP
SCREW
A175_0127GA
80 11SEP17 – SM9574-1
Replacements
[7] Remove the MECHA SLIDE.
MECHA SLIDE
A175_0191HA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 81
SERVICE MANUAL
MOTOR: M1 PAPER DRIVE STEPPER AY

Prerequisites:
[2] Remove the TIMING BELT. See Page 138.
To Remove:
4 SCREWS
PAPER DRIVE
STEPPER MOTOR
CONNECTOR
A175_0105BA
[1] Remove:
• 4 SCREWS
• CONNECTOR
• PAPER DRIVE STEPPER MOTOR
To Install:
Postrequisites:
[1] Do ““Banding”” on Page 40.
82 11SEP17 – SM9574-1
Replacements
MOTOR: M3 DONOR FEED

Prerequisites:
To Remove:
[1] Remove:
• 3 SCREWS
• upper right SLIDE COVER
3 SCREWS
A175_0133GA
upper right SLIDE COVER
SM9574-1 – 11SEP17 83
SERVICE MANUAL
[2] Remove:
• 3 SCREWS
upper left
SLIDE COVER
3 SCREWS
A175_0099GA
[3] Remove 3 CABLE RESTRAINTS.

3 CABLE RESTRAINTS
[4] On the left side of the MECHA SLIDE, remove the
CONNECTOR.
CONNECTOR
A175_0200GA
84 11SEP17 – SM9574-1
Replacements
[5] On the right side of the MECHA SLIDE, remove:

• E-RING
• GEAR
• E-RING
• GEAR
• 2 SCREWS
M3 MOTOR AY • BRACKET AY
• M3 MOTOR AY
GEAR
GEAR 2 SCREWS
E-RING
E-RING
BRACKET AY
A175_0191HA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 85
SERVICE MANUAL
MOTOR: M4 INK TAKE-UP

Prerequisites:
To Remove:
[1] Remove:
• 4 SCREWS
• 2 CONNECTORS
• INK TAKE-UP MOTOR
4 SCREWS
2 CONNECTORS
INK TAKE-UP MOTOR

A175_0104GA
To Install:
Postrequisites:
86 11SEP17 – SM9574-1
Replacements
MOTOR: M5 PAPER ROLL AY

Prerequisites:
[1] Remove the PAPER FEED AY. See Page 97.
To Remove:
[1] Remove:
• 4 SCREWS
• CONNECTOR
• PAPER FEED BASE PLATE
CONNECTOR
PAPER FEED
A175_0130GA 4 SCREWS BASE PLATE
SM9574-1 – 11SEP17 87
SERVICE MANUAL
[2] Remove:
• E-RING
• GEAR
• 2 SCREWS
• PAPER ROLL MOTOR AY
PAPER ROLL MOTOR AY
2 SCREWS
GEAR
E-RING
A175 0131GA
To Install:
Postrequisites:
88 11SEP17 – SM9574-1
Replacements
MOTOR: M6 INK SUPPLY

Prerequisites:
To Remove:
[1] Remove:
• 4 SCREWS
• 2 CONNECTORS
• INK SUPPLY MOTOR
4 SCREWS
2 CONNECTORS
INK SUPPLY MOTOR
A175_0103GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 89
SERVICE MANUAL
MOTOR: M7 SUB-PAPER FEED

Prerequisites:
To Remove:
[1] Remove:
• 4 SCREWS
• CONNECTOR
M5 CONNECTOR
• M5 CONNECTOR
CONNECTOR
PAPER FEED
90 11SEP17 – SM9574-1
Replacements
[2] Remove:
• 3 E-RINGS
• 3 GEARS
• 2 SCREWS
3 GEARS
• M7 MOTOR
3 E-RINGS
M7 MOTOR
A175_0129GA 2 SCREWS
To Install:
Postrequisites:
SM9574-1 – 11SEP17 91
SERVICE MANUAL
MOTOR: M8 PAPER SWITCH

Prerequisites:
To Remove:
[1] Remove:
• 4 SCREWS
• CONNECTOR
CONNECTOR
PAPER FEED
92 11SEP17 – SM9574-1
Replacements
[2] Remove:
• CONNECTOR
• 2 SCREWS
• PAPER SWITCH MOTOR
PAPER SWITCH MOTOR
CONNECTOR
2 SCREWS
A175_0132GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 93
SERVICE MANUAL
OPERATOR CONTROL PANEL

Prerequisites:
[1] Remove:
• EXIT TRAY - See Page 67.
To Remove:
[1] Remove:
• 3 CONNECTORS
• 2 SCREWS
• OPERATOR CONTROL PANEL
3 CONNECTORS
OPERATOR CONTROL
PANEL
2 SCREWS
To Install:
Postrequisites:
94 11SEP17 – SM9574-1
Replacements
PAPER CUTTER AY
Prerequisites:
To Remove:
[1] Remove:
• 3 SCREWS
• upper right SLIDE COVER
3 SCREWS
A175_0133GA
upper right SLIDE COVER
SM9574-1 – 11SEP17 95
SERVICE MANUAL
[2] Remove:
• 2 SCREWS
• 2 CONNECTORS
• CUTTER AY
2 SCREWS
2 CONNECTORS
CUTTER AY
A175_0134GA
To Install:
Postrequisites:
96 11SEP17 – SM9574-1
Replacements
PAPER FEED AY
Prerequisites:
[1] Remove:
• EXIT TRAY
• WASTE BIN
• PAPER ROLL GUIDE AY - See Page 101.
• CLEANING ROLLER AY - See Page 108.
To Remove:
[1] Remove:
left SLIDE COVER
• 2 SCREWS
• left PAPER COVER
2 SCREWS
• left SLIDE COVER
left PAPER COVER

A175_0135GA
SM9574-1 – 11SEP17 97
SERVICE MANUAL
[2] Remove:
• 2 SCREWS
• right PAPER COVER
• right SLIDE COVER
right PAPER COVER
2 SCREWS
right SLIDE COVER
A175_0136GA
[3] Remove:
• 2 SCREWS
• right ROLLER HOLDER AY
2 SCREWS
right ROLLER HOLDER AY
A175_0137GA
98 11SEP17 – SM9574-1
Replacements
[4] Remove:
RELAY BOARD
• 2 CONNECTORS from the RELAY BOARD
SCREW • 1 SCREW from SENSOR BOARD
SENSOR
BOARD
2 CONNECTORS
A175_0138GA

PAPER FEED AY
4 SCREWS
Important
• Tilt the PAPER FEED AY slightly when pulling it out
of the PRINTER.
• Make sure that you do not damage the SENSOR on
the left side of the base of the PRINTER.
[6] Release the TABS and slide the PAPER FEED AY
forward.
TABS SENSOR
PRINTER
A175_0139GA
SM9574-1 – 11SEP17 99
SERVICE MANUAL
To Install:
Postrequisites:
100 11SEP17 – SM9574-1

Replacements
PAPER ROLL GUIDE AY

Prerequisites:
[1] Remove:
• EXIT TRAY
• WASTE BIN
To Remove:
[1] Remove the OPE-IT COVER.
OPE-IT COVER
TABS
A175_0140GA
SM9574-1 – 11SEP17 101

SERVICE MANUAL
PAPER COVER
MECHA COVER
SCREW
A175_0115HA CLEANING ROLLER COVER
[2] Remove:
• CLEANING ROLLER COVER
• SCREW
• MECHA COVER
• PAPER COVER
102 11SEP17 – SM9574-1

Replacements
[3] Remove:
PAPER ROLL GUIDE AY
• 2 SCREWS
• PAPER ROLL GUIDE AY
2 SCREWS
A175_0141GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 103

SERVICE MANUAL
POWER SUPPLY
Prerequisites:
[1] Remove:
To Remove:
[1] Remove:
5 CONNECTORS
• 10 SCREWS
10 SCREWS • GROUND SCREW
GROUND
POWER SCREW • 5 CONNECTORS
SUPPLY • POWER SUPPLY
A175_0097GA
To Install:
Postrequisites:
[1] Do “SERIAL NUMBER for the POWER BOARD, DRIVE BOARD, DIGITAL BOARD, and PRINT HEAD” on
Page 52.
104 11SEP17 – SM9574-1

Replacements
ROLLER AY: CAPSTAN

Prerequisites:
[1] Remove:
To Remove:
SPRING
2 SCREWS
BELT
A175_0113HA
[1] Loosen the 2 SET SCREWS for the BRACKET.

[2] Press the SPRING to release tension.
[3] Remove the BELT.
SM9574-1 – 11SEP17 105

SERVICE MANUAL
[4] Remove:
• E-RING
• GEAR
Important
Compress the SPRING while removing the PIN.
[5] Remove:
• PIN
• SPRING
• SPACER
• BEARING
BEARING
SPACER
SPRING
PIN
GEAR
E-RING
A175_0164GA
[6] From the right side, remove:

• 2 SCREWS
• BRACKET
• E-RING
2 SCREWS • GEAR
GEAR
BRACKET
A175_0149AA E-RING
106 11SEP17 – SM9574-1

Replacements
[7] From the right side, remove the SPRING.

SPRING
[8] Push the CAPSTAN ROLLER down to the bottom
opening.
[9] Remove the CAPSTAN ROLLER.
bottom opening.
A175_0150GA
CAPSTAN ROLLER
To Install:
Postrequisites:
SM9574-1 – 11SEP17 107

SERVICE MANUAL
ROLLER AY: CLEANING

Prerequisites:
[1] Remove:
• EXIT TRAY
• WASTE BIN
To Remove:
[1] Remove:
4 SCREWS
• 4 SCREWS
• 2 COVERS
• CLEANING ROLLER AY
2 COVERS
CLEANING ROLLER AY
A175_0142CA
108 11SEP17 – SM9574-1

Replacements
[2] Remove:
• PLASTIC LOCK
• 2 E-RINGS
• 2 CLEANING ROLLERS
PLASTIC LOCK PLASTIC LOCK
2 E-RINGS
2 CLEANING ROLLERS
A175_0143GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 109

SERVICE MANUAL
ROLLER: PINCH
Prerequisites:
[1] Remove the CAPSTAN ROLLER. See Page 105.
To Remove:
[1] Remove 2 E-RINGS.
[2] Release the bearings on both sides.
PINCH ROLLER
bearings
2 E-RINGS
A175_0151GA
110 11SEP17 – SM9574-1

Replacements
[3] Remove the PINCH ROLLER.
PINCH ROLLER
A175_0152GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 111

SERVICE MANUAL
ROLLER: PLATEN
Prerequisites:
[1] Remove the CAPSTAN ROLLER. See Page 105.
To Remove:
[1] Remove:
• SCREW
• BRACKET
• SPRING
• E-RING
BRACKET • BRACKET
SCREW
BRACKET SPRING
E-RING
112 11SEP17 – SM9574-1

Replacements
[2] From the right side, remove the E-RING.

[3] Move BRACKET up.
[4] Remove:
BRACKET
• GEAR
• TORQUE LIMITOR
• PIN
PIN
TORQUE LIMITOR
E-RING
A175_0154GA
[5] Remove the PLATEN ROLLER from the opposite

side.
PLATON ROLLER
A175_0155GA
SM9574-1 – 11SEP17 113

SERVICE MANUAL
To Install:
Postrequisites:
114 11SEP17 – SM9574-1

Replacements
SENSOR: BARCODE
Prerequisites:
[1] Remove the PAPER ROLL GUIDE AY. See Page 101.
To Remove:
[1] Remove:
CONNECTOR SCREW
• SCREW
• CONNECTOR
• BARCODE SENSOR
BARCODE SENSOR
A175_0156GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 115

SERVICE MANUAL
SENSOR: EJECT PA
Prerequisites:
To Remove:
[1] Remove:
• 3 SCREWS
upper left
SLIDE COVER
3 SCREWS
A175_0099GA
116 11SEP17 – SM9574-1

Replacements
[2] Remove:
• SCREW
• CONNECTOR
• EJECT PA SENSOR
SCREW
CONNECTOR
EJECT PA SENSOR
A175_0106GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 117

SERVICE MANUAL
SENSOR: HUMIDITY
Prerequisites:
To Remove:
[1] Remove:
• SCREW
• CONNECTOR
• HUMIDITY SENSOR
HUMIDITY SENSOR
SCREW
CONNECTOR
A175_0107AA
To Install:
Postrequisites:
118 11SEP17 – SM9574-1

Replacements
SENSOR: INK SUPPLY

Prerequisites:
To Remove:
[1] Remove:
• SCREW
• CONNECTOR
• INK SUPPLY SENSOR
SCREW
INK SUPPLY
SENSOR
CONNECTOR
A175_0108AA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 119

SERVICE MANUAL
SENSOR: INK TAKE-UP

Prerequisites:
To Remove:
[1] Remove:
• SCREW
• CONNECTOR
• INK TAKE-UP SENSOR
SCREW
INK TAKE-UP SENSOR
A175_0109AA CONNECTOR
To Install:
Postrequisites:
120 11SEP17 – SM9574-1

Replacements
SENSOR: OPE IT
Prerequisites:
To Remove:
[1] Release the 2 TABS under the PRINTER.
[2] Remove:
• 4 SCREWS
• lower FRONT COVER
4 SCREWS
PRINTER
2 TABS
lower FRONT COVER
A175_0110GA
SM9574-1 – 11SEP17 121

SERVICE MANUAL
[3] Push the black TABS outward.

COVER
CONNECTOR [4] Remove:
• the COVER for the SENSOR
• 2 SCREWS
[5] Lift the OPE IT SENSOR.
[6] Remove:
• CONNECTOR
• OPE IT SENSOR
2 SCREWS
OPE IT SENSOR
TABS
A175_0111GA
To Install:
Postrequisites:
122 11SEP17 – SM9574-1

Replacements
SENSOR: S3 PHOTO INTERRUPTER

Prerequisites:
To Remove:
[1] Remove:
BRACKET
• 4 SCREWS
4 SCREWS
• BRACKET
• CONNECTOR
• S3 PHOTO INTERRUPTER SENSOR
CONNECTOR
S3 PHOTO
INTERRUPTER SENSOR
A175_0202GA
To Install:
Postrequisites:
SM9574-1 – 11SEP17 123

SERVICE MANUAL
SENSOR: S10 PHOTO INTERRUPTER

Prerequisites:
To Remove:
[1] Remove:
• SCREW
SCREW
• CONNECTOR
PHOTO INTERRUPTER
• S10 PHOTO INTERRUPTER SENSOR
S10 SENSOR
CONNECTOR
A175_0112AA
To Install:
Postrequisites:
None
124 11SEP17 – SM9574-1

Replacements
SENSOR: S18 COLOR SENSOR / INK AY

Prerequisites:
None
To Remove:
[1] Open the:
• FRONT SLIDE
• TOP DOOR
FRONT SLIDE
A175_0190GA
[2] Remove:
CONNECTOR • COVER
COVER • SCREW
• CONNECTOR
• INK SENSOR (COLOR SENSOR)
SCREW INK SENSOR
A175_0192GA
SM9574-1 – 11SEP17 125

SERVICE MANUAL
To Install:
Postrequisites:
None
126 11SEP17 – SM9574-1

Replacements
SENSOR: S31 POWER BOARD SHAFT1

Prerequisites:
[1] Remove the left SIDE COVER. See Page 67.
To Remove:
[1] Remove:
• 3 SCREWS
• ENCODER BRACKET AY
3 SCREWS
ENCODER
BRACKET
A175_0145GA
[2] Remove:
• SCREW
• CONNECTOR
• S31 SENSOR
CONNECTOR
S31 SENSOR
A175_0187GA SCREW
SM9574-1 – 11SEP17 127

SERVICE MANUAL
To Install:
Postrequisites:
None
128 11SEP17 – SM9574-1

Replacements
SENSOR: S35 POWER BOARD ENCODER

Prerequisites:
[1] Remove:
• PAPER ROLL MOTOR - See Page 87.
To Remove:
[1] Remove:
SCREW • SCREW
• CONNECTOR
S35 SENSOR • S35 SENSOR
CONNECTOR
A175_0186GA
To Install:
Postrequisites:
None
SM9574-1 – 11SEP17 129

SERVICE MANUAL
SENSOR: S66 TOP-DOOR

Prerequisites:
[1] Remove:
• PAPER CUTTER AY - See Page 95.
To Remove:
[1] Remove:
SCREW • SCREW
• CONNECTOR
S66 SENSOR
• S66 SENSOR
CONNECTOR
A175_0188GA
To Install:
Postrequisites:
None
130 11SEP17 – SM9574-1

Replacements
SENSOR: S70 SLIDE SWITCH

Prerequisites:
[1] Remove:
To Remove:
[1] Remove:
CONNECTOR
• CABLE CLAMPS
• CONNECTOR
S70 SENSOR
CABLE CLAMPS
A175_0199GA
SM9574-1 – 11SEP17 131

SERVICE MANUAL
[2] Remove:
SCREW S70 SENSOR
• SCREW
• S70 SENSOR
A175_0189GA
To Install:
Postrequisites:
None
132 11SEP17 – SM9574-1

Replacements
SLITTER AY
Prerequisites:
[1] Remove:
• FRONT COVER - See Page 67.
To Remove:
[1] Remove:
• 3 SCREWS
upper left
SLIDE COVER
3 SCREWS
A175_0099GA
SM9574-1 – 11SEP17 133

SERVICE MANUAL
Important
Make sure that you hold the SLITTER AY when you
remove the fourth SCREW.
[2] Remove:
• 4 SCREWS
• SLITTER AY
[3] Release the WIRE TIES.
2 CONNECTORS. WIRE TIES [4] Remove 2 CONNECTORS.
4 SCREWS
SLITTER AY
A175_0144GA
To Install:
Postrequisites:
None
134 11SEP17 – SM9574-1

Replacements
THERMAL HEAD AY
Prerequisites:
[1] Remove:
• Do a “Density Adjustment” on Page 46.
To Remove:
[1] Remove from the left side:
• 3 SCREWS
• ENCODER BRACKET
3 SCREWS
ENCODER
BRACKET
A175_0145GA
SM9574-1 – 11SEP17 135

SERVICE MANUAL
[2] Loosen:
holes • 2 short SCREWS through the holes on the left
2 FLEX CABLES side
• 2 short SCREWS through the holes on the
right side
POWER [3] Remove:
CABLE • 2 FLEX CABLES
2 short SCREWS • POWER CABLE
[4] Remove:
• SCREW
• INK SENSOR (COLOR SENSOR)
SCREW
holes 2 short SCREWS
A175_0146GA
INK SENSOR
Important
Make sure that you hold the THERMAL HEAD AY when
you remove the last SCREW.
[5] Remove:
2 long SCREWS
• 2 long SCREWS on the left side
• 2 long SCREWS on the right side
• CONNECTOR
• THERMAL HEAD AY
THERMAL HEAD AY
2 long SCREWS
A175_0147GA
136 11SEP17 – SM9574-1

Replacements
To Install:
[1] Remove:
SENSOR • SCREW
• SENSOR
[2] Install on the replacement THERMAL HEAD AY:
• SENSOR
• SCREW
[3] Reverse Step 5 - Step 1 in the removal procedure
to complete the installation.
SCREW
THERMAL HEAD AY
A175_0148AA
Postrequisites:
[1] Do:
• Density Adjustment on Page 46
• Cut Size on Page 42
• SERIAL NUMBER for the POWER BOARD, DRIVE BOARD, DIGITAL BOARD, and PRINT HEAD on
Page 52.
[2] Test for the correct operation of the equipment.
SM9574-1 – 11SEP17 137

SERVICE MANUAL
TIMING BELT: FEED ROLLER

Prerequisites:
To Remove:
SPRING
2 SCREWS
BELT
A175_0113HA
[1] Loosen the 2 SET SCREWS for the BRACKET.

[2] Press the SPRING to release tension.
[3] Remove the BELT.
To Install:
Postrequisites:
None
138 11SEP17 – SM9574-1

Diagnostics
Section 6: Diagnostics
Using the Diagnostics

BUTTONS on the OPERATOR PANEL
BUTTON Action
“+” Move forward in the menu.
Enter/ “-” Move back in the menu.
Open Front Door
“Menu” Opens the menu options.
“Enter” Selects the menu option.
Lights on the OPERATOR PANEL
Light Color Status of the PRINTER

“Power” Orange The PRINTER is energized.
“Ready” Green The PRINTER is ready to make PRINTS.
“Error” Red An error has occurred. Read the message displayed on the OPERATOR
PANEL, then see “Errors” on Page 140.
Accessing the Service Application Program

Making a TEST PRINT

[1] On the operator panel, press “Menu” until “Printer_Info” appears.
[2] Press:
• “+” until “Test_Prints” appears
• “Enter”
• “+” until the desired type of test print appears
• “Enter”
[3] To exit TEST PRINT Mode, press “Menu” until Ready 8x10 or Ready 8x12 appears.
SM9574-1 – 11SEP17 139

SERVICE MANUAL
Errors
Important
See Diagrams on Page 187 for connections on the DIGITAL BOARD.
“6600 and 6601”
Possible Cause Action

Configuration data error. 1. Upgrade the FIRMWARE for the PRINTER.
2. Check the CONNECTORS on the DIGITAL BOARD.
3. If necessary, replace the DIGITAL BOARD. See “BOARD: DIGITAL”
on Page 59.
“C COVER OPEN 27A3, 27B3, and 2603”

The CLEANING ROLLER COVER is 1. Close the CLEANING ROLER COVER.
open. 2. Check the operation of the S70 SENSOR. See “SENSOR Check” on
Page 170.
3. If necessary, replace the S70 SENSOR. See “SENSOR: S70 SLIDE
SWITCH” on Page 131.
“DMA ERROR 6100, 6101, 6110, 6111, and 6112”

Data transfer error. 1. Upgrade the FIRMWARE for the PRINTER.
on Page 59.
“DONOR EMPTY 2100”

There is no RIBBON loaded, or there 1. Check the RIBBON.
is no RIBBON left on the roll. 2. If necessary, load new RIBBON.
3. Check the CONNECTORS on the ANTENNA BOARD. See “RFID” on
Page 169.
4. If necessary, replace the ANTENNA BOARD. See “BOARD:
ANTENNA” on Page 57.
on Page 59.
“DONOR END 2200, 2201, and 29XX”

There is no RIBBON loaded, or there 1. Check the RIBBON.
is no RIBBON left on the roll. 2. If necessary, load new RIBBON.
140 11SEP17 – SM9574-1

Diagnostics
“DONOR END 3000”

There is no RIBBON loaded, or there 1. Check the operation of the S31 SENSOR - SHAFT1 AY. See
is no RIBBON left on the roll. “SENSORS” on Page 190.
2. If necessary, replace the S31 SENSOR. See “SENSOR: S31
POWER BOARD SHAFT1” on Page 127.
3. Check the rotation of the SHAFT SEPARATOR. See “Checking the
Rotation of the SHAFT SEPARATOR” on Page 183.
“DONOR ERROR 32A1 and 32B1”

There is no RIBBON loaded, or there 1. Check the operation of the S30 SENSOR.
is no RIBBON left on the roll. 2. If necessary, replace the SENSOR. See “SENSOR: INK TAKE-UP”
on Page 120.
3. Check the operation of the M3 DONOR FEED MOTOR. See “M3
DONOR FEED, M5 PAPER ROLL DRIVE, M6 DONOR DRIVE, and
M9 EXIT FEED MOTOR Test” on Page 161.
4. If necessary, replace the M3 DONOR FEED MOTOR. See “MOTOR:
M3 DONOR FEED” on Page 83.
“DONOR ERROR 32A0 and 32B0”

“DONOR ERROR 3300, 34A0, and 34B0”

There is no RIBBON loaded, or there 1. Check the operation of the INK SENSOR (COLOR SENSOR). See
is no RIBBON left on the roll. “INK SENSOR/COLOR SENSOR” on Page 41.
2. If necessary, replace the SENSOR.
3. Check the operation of the S31 SENSOR - SHAFT1 AY. See
“SENSORS” on Page 190.
SM9574-1 – 11SEP17 141

SERVICE MANUAL
“DONOR ERROR 3500, and 36A0”

“EEPROM ERROR 6200, 6201, 6202, 6203, and 6204”

EEPROM data error. 1. Upgrade the FIRMWARE for the PRINTER.
2. Check the CONNECTORS for the EEPROM. See “EEPROM” on
Page 69.
3. If necessary, replace the EEPROM BOARD. See “EEPROM” on
Page 69.
“Environ High 7304 ”

Temperature low error. 1. Check the CONNECTORS for the RELAY1 BOARD.
2. If necessary, replace the RELAY1 BOARD. See “BOARD: RELAY 1”
on Page 63.
3. Check the CONNECTORS for the DRIVE BOARD.
4. If necessary, replace the RELAY1 BOARD. See “BOARD: DRIVE” on
Page 61.
5. Check the LEAD WIRES by re-seating the CABLE at the SENSOR
and DIGITAL BOARD.
6. If necessary, replace the LEAD WIRES for the DIGITAL BOARD.
“Environ Low 7314 ”

Temperature low error. 1. Check the CONNECTORS for the RELAY1 BOARD.
2. If necessary, replace the RELAY1 BOARD. See “BOARD: RELAY 1”
on Page 63.
4. If necessary, replace the DRIVE BOARD. See “BOARD: DRIVE” on
Page 61.
and DIGITAL BOARD.
142 11SEP17 – SM9574-1

Diagnostics
“F DOOR OPEN 2604 and 2704”

The FRONT DOOR WASTE BIN is 1. Check that the FRONT DOOR WASTE BIN is seated properly.
not installed, or it is not seated 2. If the FRONT DOOR WASTE BIN is not installed, install it.
properly.
“FAN LOCK 7114”

The FAN is locked and does not turn. 1. Check the operation of the M12/M13 HEAD FAN. See “M12/M13
HEAD FAN, M16 DRIVE FAN, and M18 MOTOR FAN Test” on
Page 166.
on Page 59.
“FAN LOCK 7115”

The FAN is locked and does not turn. 1. Check the operation of the M12/M13 HEAD FAN. See “M12/M13
HEAD FAN, M16 DRIVE FAN, and M18 MOTOR FAN Test” on
Page 166.
on Page 59.
“FAN LOCK 7116”

The FAN is locked and does not turn. 1. Check the operation of the M16 DRIVE FAN. See “M12/M13 HEAD
FAN, M16 DRIVE FAN, and M18 MOTOR FAN Test” on Page 166.
on Page 59.
“FAN LOCK 7118”

The FAN is locked and does not turn. 1. Check the operation of the M18 MOTOR FAN. See “M12/M13 HEAD
FAN, M16 DRIVE FAN, and M18 MOTOR FAN Test” on Page 166.
on Page 59.
“FLASH ACCES 6400, 6401, 6402, 6403, 6404, and 6405”

There is a possible Flash memory 1. Upgrade the FIRMWARE for the PRINTER.
error. 2. If necessary, replace the DIGITAL BOARD. See “BOARD: DIGITAL”
on Page 59.
SM9574-1 – 11SEP17 143

SERVICE MANUAL
“Humid High 7305”

High humidity error. 1. Check the operation of the HUMIDITY SENSOR. See “SENSOR
Check” on Page 170.
2. If necessary, replace the HUMIDITY SENSOR. See “SENSOR:
HUMIDITY” on Page 118.
Page 61.
and DIGITAL BOARD.
“LCD ERROR 6300 and 6301”

LCD failed to initialize. 1. Upgrade the FIRMWARE for the PRINTER.
2. Check the CONNECTORS on the OPE BOARD.
3. If necessary, replace the OPE BOARD. See “OPERATOR
CONTROL PANEL” on Page 94.
“MDA ERROR 6501 and 6507”

There is a possible FIRMWARE error. 1. Upgrade the FIRMWARE for the PRINTER.
2. Check the CONNECTORS on the DRIVE BOARD.
Page 61.
4. Check the operation of the M1 MAIN DRIVE MOTOR. See “M1 MAIN
DRIVE and M7 PAPER ASSIST MOTOR Test” on Page 159.
5. If necessary, replace the M1 DRIVE MOTOR.
6. Check the CONNECTORS for the M7 MOTOR. See “M1 MAIN
7. If necessary, replace the M7 MOTOR. See “MOTOR: M7 SUB-
PAPER FEED” on Page 90.
and DIGITAL BOARD.
144 11SEP17 – SM9574-1

Diagnostics
“Mecha Error 70A1, 70A2, 70A5, and 71A2”

There is a PAPER jam. 1. Remove the EXIT TRAY.
2. Press the RELEASE BUTTON and open the front of the PRINTER.
3. Open the TOP DOOR.
4. Remove the RIBBON CASSETTE.
5. Remove the FRONT DOOR WASTE BIN.
6. Manually rewind the PAPER.
7. Cut off any damaged or printed areas of the PAPER.
8. Insert the RIBBON CASSETTE.
9. Close the TOP DOOR.
10. Close the front of the PRINTER.
11. Load the PAPER.
“Mecha Error 70B1, 70B2, 70B5, and 71B2”

6. Press [Enter] on the OPERATOR PANEL.
9. If necessary, repair the damaged RIBBON.
13. Load the PAPER.
“Mecha Error 7002”

Cannot detect the home position of 1. Check the operation of the S60 CUTTER POSITION SENSOR. See
the CUTTER. “SENSOR Check” on Page 170.
2. Check the operation of the S61 CUTTER POSITION SENSOR. See
“SENSOR Check” on Page 170.
3. Check the operation of the M2 CUTTER MOTOR. See “M2 CUTTER
MOTOR Test” on Page 160.
4. If necessary, replace the CUTTER AY. See “PAPER CUTTER AY” on
Page 95.
SM9574-1 – 11SEP17 145

SERVICE MANUAL

Cannot detect the home position of 1. Check the operation of the S20 ROLLER-PLATEN SENSOR. See
the PLATEN GRIP. “SENSOR Check” on Page 170.
2. Check the operation of the S21 ROLLER-PLATEN SENSOR. See
4. Check the operation of the M4 PLATEN MOTOR. See “M4 PLATEN
5. If necessary, replace the M4 PLATEN MOTOR. See “MOTOR: M4
INK TAKE-UP” on Page 86.

Cannot detect the home position of 1. Check the operation of the S40 PAPER PATH SENSOR. See
the paper path between side A and B. “SENSOR Check” on Page 170.
2. Check the operation of the S41 PAPER PATH SENSOR. See
3. Check the operation of the M8 PAPER PATH MOTOR. See “M8
PAPER PATH MOTOR Test” on Page 163.
4. If necessary, replace the M8 PAPER PATH MOTOR. See “MOTOR:
M8 PAPER SWITCH” on Page 92.

Cannot detect the target position of 1. Check the operation of the S62 SLITTER UNIT SENSOR. See
the SLITTER. “SENSOR Check” on Page 170.
2. Check the operation of the M11 SLITTER MOTOR. See “M11
SLITTER MOTOR Test” on Page 165.
3. If necessary, replace the SLITTER AY. See “SLITTER AY” on
Page 133.

CUTTER position error. 1. Check the operation of the S60 and S61 CUTTER POSITION
SENSORS. See “SENSOR Check” on Page 170.
2. Check the operation of the M2 CUTTER MOTOR. See “M2 CUTTER
Page 61
4. If necessary, replace the CUTTER AY. See “PAPER CUTTER AY” on
Page 95.
146 11SEP17 – SM9574-1

Diagnostics
“Mecha Error 71A1, 71B1”

Cut path error 1. Check the operation of the S50, S51 and S52 EXIT-PATH POSITION
SENSORS. See “SENSOR Check” on Page 170.
2. Check the operation of the M10 EXIT PATH MOTOR. See “M10 EXIT
PATH MOTOR Test” on Page 164.
Page 61

Cannot detect the target position of 1. Check the operation of the S20 ROLLER-PLATEN SENSOR. See
the PLATEN GRIP. “SENSOR Check” on Page 170.
4. Check the operation of the M4 MOTOR. See “M4 PLATEN MOTOR
Test” on Page 162.
5. If necessary, replace the M4 MOTOR. See “MOTOR: M4 INK TAKE-
UP” on Page 86.

Cannot detect the target position of 1. Check the operation of the S40 PAPER PATH SENSOR. See
the paper path between side A and B. “SENSOR Check” on Page 170.
2. Check the operation of the S41 PAPER PATH SENSOR. See
3. Check the operation of the M8 PAPER PATH MOTOR. See “M8
PAPER PATH MOTOR Test” on Page 163.
4. If necessary, replace the M8 PAPER PATH MOTOR. “MOTOR: M8
PAPER SWITCH” on Page 92.

The SLITTER cannot move from the 1. Check the operation of the S62 SLITTER UNIT SENSOR. See
home position. “SENSOR Check” on Page 170.
2. Check the operation of the M11 SLITTER MOTOR. See “M11
SLITTER MOTOR Test” on Page 165.
3. If necessary, replace the SLITTER AY. See “SLITTER AY” on
Page 133.
SM9574-1 – 11SEP17 147

SERVICE MANUAL
“PAPER END 2500 and 2501”

There is no PAPER loaded, or there is 1. Check the PAPER.
no PAPER left on the roll. 2. If necessary, load new PAPER.
3. Check the operation of the S35 SENSOR. See “SENSOR Check” on
Page 170.
POWER BOARD ENCODER” on Page 129.
“PAPER END 2502”

Page 170.
4. If necessary, replace the S8 SENSOR. “SENSOR: BARCODE” on
Page 115.
“PAPER END 2800”

Page 170.
4. If necessary, replace S8 SENSOR. “SENSOR: BARCODE” on
Page 115.
Page 170.
6. If necessary, replace the S3 SENSOR. See “SENSOR: S3 PHOTO
INTERRUPTER” on Page 123.
“PAPER JAM 57A1”

Cannot detect PAPER edge during 1. Check the operation of the S1 SENSOR. See “SENSOR Check” on
feed and cut. Page 170.
2. Check the operation of M1 MAIN DRIVE MOTOR. See “M1 MAIN
Page 61
148 11SEP17 – SM9574-1

Diagnostics
“PAPER JAM 57A2”

2. Check the operation of the M7 PAPER Assist MOTOR. See “M1
MAIN DRIVE and M7 PAPER ASSIST MOTOR Test” on Page 159.
Page 61
“PAPER JAM 4AA1, 4BA1, 4CA1, 4DA1, 4EA6, 4FA6, 40A2, 41A2, 41A4, 41A5, 42A2, 42A4,
43A2, 44A3, 44A5, 45A5, 47A9, 48A9, 49A2, 50A1, 50A2, 50A3, 51A2, 51A3, 52A2, 52A3,
53A1, 53A2, 55A1, 57A6, 59A1, 59A2, 59A3, 5EA2, 5EA3, 5FA2, and 5FA3”

8. Load the PAPER.
9. Install the FRONT DOOR WASTE BIN.
13. Load the PAPER.
“PAPER JAM 58B6”

2. Check the operation of the M9 CUTTER MOTOR AY. See “M3
DONOR FEED, M5 PAPER ROLL DRIVE, M6 DONOR DRIVE, and
M9 EXIT FEED MOTOR Test” on Page 161.
Page 61
SM9574-1 – 11SEP17 149

SERVICE MANUAL
“PAPER JAM 4AB1, 4BB1, 4CB1, 4DB1, 4EB6, 4FB6, 48B9, 49B2, 50B1, 50B2, 50B3, 53B1,
53B2, 56B1, 57B1, 57B2, 57B6, 59B1, 59B2, and 59B3”

6. Press and hold [Enter] on the OPERATOR PANEL.
9. Load the PAPER.
10. Install the FRONT DOOR WASTE BIN.
11. If necessary, repair the damaged RIBBON.
“Paper Rem 45A1”

Page 170.

Page 170.

Page 170.

Page 170.

Page 170.
150 11SEP17 – SM9574-1
Diagnostics
“Preheat 7306”

Humidity range is too high. 1. Check the operation of the HUMIDITY SENSOR. See “SENSOR
Page 61.
and DIGITAL BOARD.
“Preheat 7316”

Humidity range is too low. 1. Check the operation of the HUMIDITY SENSOR. See “SENSOR
Page 61.
and DIGITAL BOARD.
“Preheat 7320”

Preheat error. 1. Replace the THERMAL HEAD AY. See “THERMAL HEAD AY” on
Page 135.
2. Replace the DIGITAL BOARD. See “BOARD: DIGITAL” on Page 59.
3. Replace the flat FLEX CABLE JUMPER from the DIGITAL BOARD to
the EEPROM.
“S DOOR OPEN 27A1, 27B1, and 2601”

The SLIDE DOOR is open. 1. Close the SLIDE DOOR.
2. Check the DOOR SENSOR. See “SENSOR Check” on Page 170.
“Sensor Error 7201”

Auto detection of S1 SENSOR failed. 1. Check the operation of the S1 SENSOR. See “SENSOR Check” on
Page 170.
SM9574-1 – 11SEP17 151

SERVICE MANUAL

Page 170.

Page 170.

Page 170.

Page 170.

Page 170.

Page 170.

Page 170.

Auto detection of S10 SENSOR failed. 1. Check the operation of the S10 BARCODE SENSOR. See “SENSOR
152 11SEP17 – SM9574-1

Diagnostics

INK SENSOR (COLOR SENSOR) 1. Do a INK SENSOR (COLOR SENSOR) adjustment. See “INK
error. SENSOR/COLOR SENSOR” on Page 41.
2. If necessary, replace the INK SENSOR (COLOR SENSOR). See
“SENSOR: S18 COLOR SENSOR / INK AY” on Page 125.

Auto detection of S20 SENSOR failed. 1. Check the operation of the S20 ROLLER-PLATEN SENSOR. See



Page 170.

Page 170.

Page 170.

Auto detection of S50 SENSOR failed. 1. Check the operation of the S50 EXIT-PATH SENSOR. See
SM9574-1 – 11SEP17 153

SERVICE MANUAL



Auto detection of S64 SENSOR failed. 1. Check the operation of the S64 WASTE BIN LOCK SENSOR. See
“T ACCESS ERR 6800”

TRANSPONDER access error. 1. Replace the DIGITAL BOARD. See “BOARD: DIGITAL” on Page 59.
“T DOOR OPEN 27A2, 27B2, and 2602”

The TOP DOOR is open. 1. Close the TOP DOOR.
2. Check the S66 TOP-DOOR SENSOR. See “SENSOR Check” on
Page 170.
3. If necessary, replace the S66 TOP-DOOR SENSOR. See “SENSOR:
S66 TOP-DOOR” on Page 130.
“Therm Prtct 7330”

Over heating error. 1. Replace the THERMAL HEAD AY. See “THERMAL HEAD AY” on
Page 135.
the EEPROM.
“TPH High 7301, 7302, 7303 ”

Temperature high error. 1. Replace the THERMAL HEAD AY. See “THERMAL HEAD AY” on
Page 135.
the EEPROM.
154 11SEP17 – SM9574-1

Diagnostics
“TPH Low 7311, 7312, 7313 ”

Temperature low error. 1. Replace the THERMAL HEAD AY. See “THERMAL HEAD AY” on
Page 135.
the EEPROM.
“VOLTAGE ERR 6700, 6701, and 6702”

Voltage error. 1. Check the CONNECTORS for the POWER SUPPLY.
2. If necessary, replace the POWER SUPPLY. See “POWER SUPPLY”
on Page 104.
3. Check the CONNECTORS for the DIGITAL BOARD.
on Page 59.
Error History
To Check the Error History:
[3] Click:
• [Check Printer]
• “Error History” Tab
[4] Click:
• [Get]
• [OK]
The last 10 error messages appear.
To Clear the Error History:

[3] Click:
• [Check Printer]
[4] Click:
• [Get]
• [OK]
[5] Click [Clear].
The error messages are removed.
SM9574-1 – 11SEP17 155

SERVICE MANUAL
To Save the Error History:

[3] Click:
• [Check Printer]
[4] Click:
• [Get]
• [OK]
[5] Click [Save].
The error messages are saved.
Feed and Cut
Important
You must have PAPER and RIBBON in the PRINTER to perform this procedure.
[3] Click:
• [Check Printer]
• [Test Mode]
• “Others Check” Tab
[4] Click:
• [Get]
• [OK]
• [ON] next to “Feed & Cut”.
[5] Does an error message appear on the PRINTER LCD?
Yes No
Resolve the error message. See “Errors” on Page 140. No adjustments are necessary.
156 11SEP17 – SM9574-1

Diagnostics
LCD
Important
[3] Click:
• [Check Printer]
• [Test Mode]
[4] Click:
• [Get]
• [OK]
• [OFF] next to “LCD”.
The LCD turns off.
[5] Click [ON].
The LCD turns on.
[6] Does the LCD turn on and off as listed in the sequence above?
Yes No
The LCD is operating normally. Exit Replace the “SENSOR: OPE IT” on Page 121 or
the Service Application. replace the “BOARD: LCD” on Page 62.
[7] Repeat these steps.
SM9574-1 – 11SEP17 157

SERVICE MANUAL
LED
Important
[3] Click:
• [Check Printer]
• [Test Mode]
[4] Click:
• [Get]
• [Check] next to “LED”.
• [OK]
The LED changes every 0.5 seconds:
• All lights off
• Orange light on
• Green light on
• Red light on
• Normal state
[5] Do the lights change as listed in the sequence above?
Yes No
The LED is operating normally. Exit the Service Replace the “SENSOR: OPE IT” on Page 121.
Application.
158 11SEP17 – SM9574-1

Diagnostics
M1 MAIN DRIVE and M7 PAPER ASSIST MOTOR Test

[1] Remove:
• PAPER
• RIBBON
[4] Click:
• [Check Printer]
• [Test Mode]
• “Motor Test (2)” Tab
[5] Click [Test Mode].
[6] Select the MOTOR you want to test:
• M1 Main Drive
• M7 Paper Assist
[7] Select the rotation of the MOTOR:
• CW (Clockwise)
• CCW (Counterclockwise)
[8] Click the arrows to set the “Speed”.
[9] Select if you want to set a time limit:
• Limit
• No Limit
[10] Click [Start].
[11] Click [OK] at the message prompt.
[12] Did you select “Limit” in Step 9?
Yes No
The MOTOR rotation stops automatically. Click [Stop].
[13] Does the MOTOR function properly?

Yes No
No adjustments necessary. Check the MOTOR. See “MOTORS” on Page 188.
SM9574-1 – 11SEP17 159

SERVICE MANUAL
M2 CUTTER MOTOR Test

[1] Remove:
• PAPER
• RIBBON
[4] Click:
• [Check Printer]
• [Test Mode]
[6] Select “M2 CUTTER POS”.
[7] Select the position of the CUTTER MOTOR:
• Left
• Right
[8] Click [Start].
[10] Does the CUTTER MOTOR function properly?
Yes No
160 11SEP17 – SM9574-1

Diagnostics
M3 DONOR FEED, M5 PAPER ROLL DRIVE, M6 DONOR DRIVE, and M9

EXIT FEED MOTOR Test
[1] Remove:
• PAPER
• RIBBON
[4] Click:
• [Check Printer]
• [Test Mode]
• M3 DONOR FEED
• M5 PAPER ROLL DRIVE
• M6 DONOR DRIVE
• M9 EXIT FEED
• CW (Clockwise)
[8] Click the arrows to set the “Duty”.
[9] Select if you want to set a time limit:
• Limit
• No Limit
[10] Click [Start].
[12] Did you select “Limit” in Step 9?
Yes No
The MOTOR rotation stops automatically. Click [Stop].

Yes No
SM9574-1 – 11SEP17 161

SERVICE MANUAL
M4 PLATEN MOTOR Test
Important
[3] Click:
• [Check Printer]
• [Test Mode]
[5] Select “M4 PLATEN POS”.
• CW (Clockwise)
[7] Select the position of the MOTOR:
• None
• P-FEED2
• SB1
• SB2
• PRINT
[8] Click [Start].
Yes No
162 11SEP17 – SM9574-1

Diagnostics
M8 PAPER PATH MOTOR Test

[1] Remove:
• PAPER
• RIBBON
[4] Click:
• [Check Printer]
• [Test Mode]
[6] Select “M8 PAPER PATH”.
• CW (Clockwise)
• None
• PATH1
• PATH2
[9] Click [Start].
Yes No
SM9574-1 – 11SEP17 163

SERVICE MANUAL
M10 EXIT PATH MOTOR Test

[1] Remove:
• PAPER
• RIBBON
[4] Click:
• [Check Printer]
• [Test Mode]
[6] Select “M10 EXIT PATH”.
• CW (Clockwise)
• None
• PRINT
• MARGIN CUT
• P-FEED
[9] Click [Start].
Yes No
164 11SEP17 – SM9574-1

Diagnostics
M11 SLITTER MOTOR Test

[1] Remove:
• PAPER
• RIBBON
[4] Click:
• [Check Printer]
• [Test Mode]
[6] Select “M11 SLITTER POS”.
[7] Select the position of the CUTTER MOTOR:
• 8 inch
• 7 inch
• 6.8 inch
• 6 inch
[8] Click [Start].
[10] Does the CUTTER MOTOR function properly?
Yes No
SM9574-1 – 11SEP17 165

SERVICE MANUAL
M12/M13 HEAD FAN, M16 DRIVE FAN, and M18 MOTOR FAN Test
[1] Remove:
• PAPER
• RIBBON
[4] Click:
• [Check Printer]
• [Test Mode]
• M12/M13 HEAD FAN
• M16 DRIVE FAN
• M18 MOTOR FAN
[7] Click [Start].
[9] Click [Stop].
Yes No
166 11SEP17 – SM9574-1

Diagnostics
M20 DECURL U/D MOTOR Test

[1] Remove:
• PAPER
• RIBBON
[4] Click:
• [Check Printer]
• [Test Mode]
[6] Select “M20 DECURL U/D”.
• None
• DECURL
[8] Click [Start].
Yes No
SM9574-1 – 11SEP17 167

SERVICE MANUAL
PAPER Path
Important
[3] Click:
• [Check Printer]
• [Test Mode]
[4] Click:
• [Get]
• [Start] next to “Paper Path”.
• [OK]
The reading appears on the SCREEN.
[5] Does 0(hex) appear on the SCREEN?
Yes No
The PAPER path is operating normally. Exit Continue with Step 6.
the Service Application.
[6] Does 13(hex) appear on the SCREEN?

Yes No
Replace the INK SENSOR (COLOR See “SENSORS” on Page 190.
SENSOR). See “INK SENSOR/COLOR
SENSOR” on Page 41.
168 11SEP17 – SM9574-1

Diagnostics
RFID
Important
[3] Click:
• [Check Printer]
• [Test Mode]
[4] Click:
• [Get]
• [OK]
[5] Remove the RIBBON.
The RFID field strength reading appears on the SCREEN.
[6] Does 0xFFFF appear on the SCREEN?
Yes No
No adjustments necessary. Continue with Step 2.
[7] Replace the ANTENNA SENSOR or DIGITAL BOARD. See “BOARD: DIGITAL” on Page 59.
SM9574-1 – 11SEP17 169

SERVICE MANUAL
SENSOR Check
[3] Click:
• [Check Printer]
• “Sensor Check” Tab
[4] Click [Check].
[5] Does “0” appear in any of the boxes on the SCREEN?
Yes No
The SENSOR is blocked. See There are no blocked SENSORS.
“SENSORS” on Page 190 to check
the SENSOR location.
Sensor Description
Sensor Description
S1-S9 SENSOR for PAPER detection
S10 BARCODE SENSOR
S20-S22 SENSOR for PLATEN ROLLER position (M4 MOTOR)
S30-S35 SENSOR for INK SUPPLY and INK TAKE-UP
S40-S41 SENSOR for PAPER PATH position (M8 MOTOR)
S50-S52 SENSOR for EXIT PATH position (M10 MOTOR)
S60-S61 SENSOR for CUTTER position (M2 MOTOR)
S62 SENSOR for SLITTER UNIT position (M11 MOTOR)
DOOR SENSOR for MECHA SLIDE AY (open or closed)
S64 SENSOR for WASTE BIN LOCK
S66 SENSOR for TOP-DOOR
S70 SENSOR for CLEANING ROLLER COVER
170 11SEP17 – SM9574-1

Diagnostics
Sensor Description
S72-S73 SENSOR for DECURL ROLLER (M20 MOTOR)
HUM SENSOR for HYGROMETER
HTH SENSOR for the inside temperature of the PRINTER
(HUMIDITY SENSOR)
TM1 SENSOR for the inside temperature of the PRINTER
(POWER BOARD RELAY1)
HTHERM 1- HTHERM 3 SENSOR for the THERMAL HEAD temperature
MENU, PLUS, MINUS, SENSOR for OCP MENUS
ENTER, RESET
Troubleshooting
General Operation
Description Possible Cause Action

The PRINTER either does The POWER CORD is not 1. Check that the POWER CORD is connected
not energize or connected correctly or has correctly.
de-energizes during damage. 2. If necessary, install a new POWER CORD.
operation.
The LCD BOARD AY is 1. Check that CONNECTORS on the LCD
disconnected or malfunctioning. BOARD and the DIGITAL BOARD are
connected correctly.
2. If necessary, install a new LCD BOARD AY.
The POWER SWITCH is Install a new POWER SWITCH.
malfunctioning.
The OUTLET is malfunctioning or 1. Check that the OUTLET has power.
does not have power. 2. If necessary, connect the equipment to a new
OUTLET.
The PRINTER stops The DIGITAL BOARD is 1. Upgrade the FIRMWARE for the PRINTER.
during operation. malfunctioning. 2. If necessary, install a new DIGITAL BOARD.
A FAN for the THERMAL The FAN is disconnected or 1. Check that the CONNECTORS on the FAN
HEAD does not operate. malfunctioning. and the DIGITAL BOARD are connected
correctly.
2. If necessary, install a new FAN.
The DIGITAL BOARD is 1. Upgrade the FIRMWARE for the PRINTER.
malfunctioning. 2. If necessary, install a new DIGITAL BOARD.
• The LCD is blank, but The LCD BOARD AY is 1. Check that the CONNECTORS on the LCD
the lights are disconnected or malfunctioning. BOARD AY and the DIGITAL BOARD AY are
illuminated. connected correctly.
• The LCD is blank and 2. If necessary, install a new LCD BOARD AY.
the lights are not The POWER SWITCH is Install a new POWER SWITCH.
illuminated. malfunctioning.
The DIGITAL BOARD is If necessary, install a new DIGITAL BOARD.
malfunctioning.
SM9574-1 – 11SEP17 171

SERVICE MANUAL

The BUTTONS on the The LCD BOARD AY is 1. Check that the CONNECTORS on the LCD
OPERATOR PANEL are disconnected or malfunctioning. BOARD AY and the DIGITAL BOARD are
malfunctioning. connected correctly.
2. If necessary, install a new LCD BOARD AY.
The DIGITAL BOARD is If necessary, install a new DIGITAL BOARD.
malfunctioning.
The host computer does The USB CABLE is not connected 1. Check that the USB CABLE is connected
not recognize the correctly or has damage. correctly at both ends.
PRINTER. 2. If necessary, install a new USB CABLE.
The USB CONNECTOR has 1. Check the USB CONNECTOR for damage.
damage. 2. If necessary, install a new USB
CONNECTOR.
The DRIVER for the PRINTER is 1. If the PRINTER is a “stand-alone”, check that
not installed. the DRIVER is installed on the host
computer.
2. If necessary, install the DRIVER again.
172 11SEP17 – SM9574-1

Diagnostics
Paper

The paper does not feed The PAPER SUPPLY ROLLER is Clean the PAPER SUPPLY ROLLER. Use an
correctly. dirty. ALCOHOL PAD.
The AUTO LOADING MOTOR is 1. Check that the CONNECTORS on the
disconnected or malfunctioning. DIGITAL BOARD and the AUTO LOADING
MOTOR are connected correctly.
2. If necessary, install a new AUTO LOADING
MOTOR.
The CAPSTAN PINCH ROLLER 1. Check that the CONNECTORS on the
MOTOR is disconnected or DIGITAL BOARD and the CAPSTAN PINCH
malfunctioning. ROLLER MOTOR are connected correctly.
2. If necessary, install a new CAPSTAN PINCH
ROLLER MOTOR.
SENSOR is disconnected or CAPSTAN PINCH ROLLER SENSOR and
malfunctioning. the DIGITAL BOARD are connected
correctly.
ROLLER SENSOR.
The STEPPER MOTOR is 1. Check that the CONNECTORS on the
disconnected or malfunctioning. STEPPER MOTOR and the DIGITAL
BOARD are connected correctly.
2. If necessary, install a new STEPPER
MOTOR.
The STEPPER SUB-AY MOTOR is 1. Check that the CONNECTORS on the
disconnected or malfunctioning. STEPPER SUB-AY MOTOR and the
DIGITAL BOARD are connected correctly.
2. If necessary, install a new STEPPER SUB-
AY MOTOR.
The PRINTS have The paper path is dirty. 1. Remove any debris from the paper path.
scratches. 2. Use an ALCOHOL PAD to clean:
• THERMAL HEAD
• CLEANING ROLLERS
The PAPER is not cut The PAPER CUTTER is Install:
correctly. malfunctioning or the BLADE is not • new BLADE for the CUTTER
sharp. • new PAPER CUTTER AY - if necessary
SM9574-1 – 11SEP17 173

SERVICE MANUAL

Paper jams occur when The PAPER SUPPLY ROLLER is Clean the PAPER SUPPLY ROLLER. Use an
the paper feeds. dirty. ALCOHOL PAD.
MOTOR is disconnected or DIGITAL BOARD and the CAPSTAN PINCH
malfunctioning. ROLLER MOTOR are connected correctly.
ROLLER MOTOR.
SENSOR is disconnected or CAPSTAN PINCH ROLLER SENSOR and
malfunctioning. the DIGITAL BOARD are connected
correctly.
ROLLER SENSOR.
MOTOR.
PRINTS do not fully exit The PAPER CUTTER AY is 1. Check that the CONNECTORS on the
the PRINTER. disconnected or malfunctioning. PAPER CUTTER AY and the DIGITAL
2. If necessary, install a new PAPER CUTTER
AY.
RIBBON

“No ribbon” displays, but The RIBBON is not installed Check that the RIBBON is installed correctly.
RIBBON is loaded. correctly.
The JUNCTION BOARD AY is 1. Check that the CONNECTORS on the
disconnected or malfunctioning. JUNCTION BOARD AY and the DIGITAL
2. If necessary, install a new JUNCTION
BOARD AY.
The PRINTER does not The RIBBON is not installed Check that the RIBBON is installed correctly.
detect when the RIBBON correctly.
is empty. The JUNCTION BOARD AY is 1. Check that the CONNECTORS on the
disconnected or malfunctioning. JUNCTION BOARD AY and the DIGITAL
2. If necessary, install a new JUNCTION
BOARD AY.
174 11SEP17 – SM9574-1

Diagnostics

“Incorrect Ribbon” The RIBBON is not installed 1. Check that the RIBBON is installed correctly
displays. correctly or has damage. and is without damage.
2. If necessary, install new RIBBON.
The BARCODE SENSOR is 1. Check that the CONNECTORS on the
disconnected or malfunctioning. BARCODE SENSOR and the DIGITAL
2. If necessary, install a new BARCODE
SENSOR.
PRINT Quality
PRINTS are blank. The THERMAL HEAD is 1. Check that the CONNECTORS on the
disconnected or malfunctioning. THERMAL HEAD and the DIGITAL BOARD
are connected correctly.
2. If necessary, install a new RIBBON CABLE
for the THERMAL HEAD.
The voltage for the THERMAL 1. Check the voltage for the THERMAL HEAD.
HEAD is not correct. 2. If necessary, install a new POWER
SUPPLY.
PRINT length is short. The TIMING BELT for the FEED 1. Adjust the tension of the TIMING BELT.
ROLLER is loose or has damage. 2. If necessary, install a new TIMING BELT.
MOTOR.
The image is not The PLATEN is dirty. Clean the PLATEN.
complete. The CLEANING ROLLERS are Clean the CLEANING ROLLERS.
dirty.
The CAPSTAN PINCH ROLLER is Clean the CAPSTAN PINCH ROLLER.
dirty.
The THERMAL HEAD is 1. Check that the CONNECTORS on the
disconnected or malfunctioning. THERMAL HEAD and the DIGITAL BOARD
2. If necessary, install a new RIBBON CABLE
for the THERMAL HEAD.
The DIGITAL BOARD is Install a new DIGITAL BOARD.
malfunctioning.
SM9574-1 – 11SEP17 175

SERVICE MANUAL
Folds or “wrinkles” The THERMAL HEAD is 1. Check that the CONNECTORS on the
appear on the print. disconnected or malfunctioning. THERMAL HEAD and the DIGITAL BOARD
2. If necessary, install:
a. new RIBBON CABLE for the THERMAL
HEAD
b. new THERMAL HEAD
The FAN for the THERMAL HEAD is 1. Check that the CONNECTORS on the FAN
disconnected or malfunctioning. and the DIGITAL BOARD are connected
correctly.
2. If necessary, install a new FAN.
SUPPLY.
Vertical streaks appear The THERMAL HEAD is dirty. Clean the THERMAL HEAD.
on the print. The PEELING BAR is dirty. Clean the PEELING BAR.
The CAPSTAN PINCH ROLLER is Clean the CAPSTAN PINCH ROLLER
dirty.
The CLEANING ROLLERS are Clean the CLEANING ROLLERS.
dirty.
PRINTS are “washed The THERMAL HEAD is 1. Check that the CONNECTORS on the
out” disconnected or malfunctioning. THERMAL HEAD and the DIGITAL BOARD
HEAD
b. new THERMAL HEAD
SUPPLY.
The print registration is A TIMING BELT is loose or 1. Adjust the tension of the TIMING BELT for
not correct. malfunctioning. the FEED ROLLER and the TIMING BELT
for the PAPER ROLL.
2. If necessary, install a new TIMING BELT.
The “Side Offset” value is not Do the adjustment Cut Size on Page 42.
correct.
The PAPER FEED MOTOR is 1. Check that CONNECTORS CN55 - CN8 on
disconnected or malfunctioning. the PAPER FEED MOTOR and the DIGITAL
2. If necessary, install a new PAPER FEED
MOTOR.
176 11SEP17 – SM9574-1

Diagnostics
The print is too light or The THERMAL HEAD is 1. Check that the CONNECTORS on the
too dark. disconnected or malfunctioning. THERMAL HEAD and the DIGITAL BOARD
HEAD
b. new THERMAL HEAD
SUPPLY.
The edges of the print The PAPER CUTTER is Install:
are either rough or not malfunctioning or the BLADE is not • new BLADE for the CUTTER
uniform. sharp. • new PAPER CUTTER - if necessary
Noise

Excessive noise occurs The FAN for the THERMAL HEAD 1. Check that the CONNECTORS for the FAN
when the PRINTER is is malfunctioning. do not contact the BLADES.
energized. 2. If necessary, install a new FAN.
Excessive noise occurs A TIMING BELT is loose or 1. Adjust the tension of the TIMING BELT for
during operation. malfunctioning. the FEED ROLLER and the TIMING BELT
for the PAPER ROLL.
The voltage of the THERMAL 1. Check the voltage for the THERMAL HEAD.
HEAD is not correct. 2. If necessary, install a new POWER SUPPLY.
Excessive noise occurs The THERMAL HEAD MOTOR Apply GREASE to the GEAR on the THERMAL
from the THERMAL does not have lubrication. HEAD MOTOR.
HEAD. The THERMAL HEAD CAM does Apply GREASE to the CAM on the THERMAL
not have lubrication. HEAD CAM SHAFT.
The THERMAL HEAD is not 1. Remove the THERMAL HEAD.
installed correctly. 2. Install the THERMAL HEAD.
Excessive noise occurs The RIBBON WINDING MOTOR Apply GREASE to the GEAR on the RIBBON
from the RIBBON. does not have lubrication. WINDING MOTOR.
The RIBBON REWIND MOTOR Apply GREASE to the GEAR on the RIBBON
does not have lubrication. REWIND MOTOR.
Excessive noise occurs The TIMING BELT is loose or 1. Adjust the tension of the TIMING BELT for
during the paper feeding. malfunctioning. the FEED ROLLER.
The paper path is dirty. Clean the paper path.
The STEPPER MOTOR does not Apply GREASE to the GEAR on the STEPPER
have lubrication. MOTOR.
SM9574-1 – 11SEP17 177

SERVICE MANUAL
Menus
User Mode
Level 1 Level 2 Description

“Printer Info” “Printed” Total number of PRINTS printed.
“Paper Left” PAPER remaining.
“Donor Left” RIBBON remaining.
“Firmware” Main FIRMWARE version
“FPGA” FPGA version number
“Table” PRINT PARAMETER TABLE version number.
“Serial #” PRINTER Serial number.
“Model #” PRINTER Model number: D4600
“PTR Date” Month and year the PRINTER was manufactured.
“TPH Model” THERMAL PRINT HEAD model number: 21681
“TPH SN” THERMAL PRINT HEAD serial number.
“TPH RES” Resistance of THERMAL PRINT HEAD.
“Test Prints” “10 Level Gray” Makes a 10-level gray test print.
“Status Print” Makes a print with the serial number, COUNTERS, errors,
and FIRMWARE information.
“Wait Time” “Wait Time” The amount of time the Printer waits for the next print.
“Time Out” The amount of time the Printer waits for the next print
before printing a single sided print.
“Maintenance” “Clear Chad” Clear a paper jam from the slitter.
178 11SEP17 – SM9574-1

Diagnostics
Advanced Mode
[1] To access the Advanced Mode, press [Menu] + [+] on the OPERATOR CONTROL PANEL and hold.
READY[8x12]ADV or READY[8x10]ADV appears on the OPERATOR CONTROL PANEL.
Level 1 Level 2 Level 3 Description

“Printer Info” “Printed” ---- Total number of PRINTS printed.
“Paper Left” ---- PAPER remaining.
“Donor Left” ---- RIBBON remaining.
“Firmware” ---- Main FIRMWARE version
“FPGA” ---- FPGA version number
“Table” ---- PRINT PARAMETER TABLE version
number.
“Serial #” ---- PRINTER Serial number.
“Model #” ---- PRINTER Model number: D4600
“PTR Date” ---- Month and year the PRINTER was
manufactured.
“TPH Model” ---- THERMAL PRINT HEAD model number:
21681
“TPH SN” ---- THERMAL PRINT HEAD serial number.
“TPH RES” ---- Resistance of THERMAL PRINT HEAD.
“Test Prints” “10 Level Gray” ----
“Status Print” ---- Makes a print with the serial number,
COUNTERS, errors, and FIRMWARE
information.
“Target A” ----
“Target B” ----
“Max Density” ----
“Wait Time” “Wait Time” ---- The amount of time the PRINTER waits for
the next print.
“Time Out” ---- The amount of time the Printer waits for the
next print before printing a single sided
print.
“Maintenance” “Clear Chad” ---- Clear a paper jam from the slitter.
SM9574-1 – 11SEP17 179

SERVICE MANUAL

“Print Setting” “DMAX Y” ---- Value of the maximum density of yellow.
“DMIN Y” ---- Value of the minimum density of yellow.
“DMAX M” ---- Value of the maximum density of magenta.
“DMIN M” ---- Value of the minimum density of magenta.
“DMAX C” ---- Value of the maximum density of cyan.
“DMIN C” ---- Value of the minimum density of Cyan.
“Gloss High” ----
“Gloss Low” ----
“Satin High” ----
“Satin Low” ----
“Sharpness H” ----
“Sharpness V” ----
“Top Posi A” ---- Change the Side A placement of a PRINT
on the PAPER.
“Top Posi B” ---- Change the Side B placement of a PRINT
on the PAPER.
“Print Setting” “Cut Length” ---- Change the cut length.
“Side Posi A” ---- Change the side to side position of a PRINT
on the PAPER (for Side A).
“Side Posi B” ---- Change the side to side position of a PRINT
on the PAPER (for Side B).
“Slit Position” ---- Change the slit position.
“Laminate Type” “Gloss High” ----
“Gloss Low” ----
“Satin Default” ----
“Satin User” ----
“Satin for Test” ----
“Mech Setting” “Motors” “M1 Banding” To correct for banding.
“M3 Duty” Current value.
“M5 Duty” Current value.
180 11SEP17 – SM9574-1

Diagnostics

“Diagnostics” “Motors” “M1 Main DRV” Tests the operation of the M1 MOTOR.
“M2 Cutter POS” Tests the operation of the M2 MOTOR.
“M3 Donor Feed” Tests the operation of the M3 MOTOR.
“M4 Platen Tests the operation of the M4 MOTOR.
Position”
“M5 P-Roll DRV” Tests the operation of the M5 MOTOR.
“M6 Donor Rewind” Tests the operation of the M6 MOTOR.
“M7 Paper Assist” Tests the operation of the M7 MOTOR.
“M8 Paper Path” Tests the operation of the M8 MOTOR.
“M9 Exit Feed” Tests the operation of the M9 MOTOR.
“M10 Exit Path” Tests the operation of the M10 MOTOR.
“M11 Slitter POS” Tests the operation of the M11 MOTOR.
“M20 Decurl POS” Tests the operation of the M20 MOTOR.
“Sensors” “S1 Paper POS B” Tests the operation of the S1 SENSOR.
“S2 Paper POS A” Tests the operation of the S2 SENSOR.
“S3 Paper Set” Tests the operation of the S3 SENSOR.
“S4 Paper Jam1” Tests the operation of the S4 SENSOR.
“S8 Paper End” Tests the operation of the S8 SENSOR.
“S10 Bar Code” Tests the operation of the S10 SENSOR.
“S20 Pinch Cam1” Tests the operation of the S20 SENSOR.
“S30 Donor TU” Tests the operation of the S30 SENSOR.
“S31 Peel RLR” Tests the operation of the S31 SENSOR.
“S33 Donor SP” Tests the operation of the S33 SENSOR.
“S35 Paper RLR” Tests the operation of the S35 SENSOR.
“S40 Paper PTH1” Tests the operation of the S40 SENSOR.
“S41 Paper PTH2” Tests the operation of the S41 SENSOR.
“S50 Exit Cam1” Tests the operation of the S50 SENSOR.
“S51 Exit Cam2” Tests the operation of the S51 SENSOR.
SM9574-1 – 11SEP17 181

SERVICE MANUAL

“Diagnostics” “Sensors” “S52 Exit Cam3” Tests the operation of the S52 SENSOR.
“S60 Cutter 1” Tests the operation of the S60 SENSOR.
“S61 Cutter 2” Tests the operation of the S61 SENSOR.
“S62 Slitter” Tests the operation of the S62 SENSOR.
“S63 Slide Door” Tests the operation of the DOOR SENSOR.
“S64 Front Door” Tests the operation of the S64 SENSOR.
“S66 Top Door” Tests the operation of the S66 SENSOR.
“S70 Clean CVR” Tests the operation of the S70 SENSOR.
“S72 Decurl1” Tests the operation of the S72 SENSOR.
“S73 Decurl2” Tests the operation of the S73 SENSOR.
“IC519 Red” Tests the operation of the red LED.
“IC519 GRN” Tests the operation of the green LED.
“IC519 BLU” Tests the operation of the blue LED.
“Fans” “M12 & M13 Head” Tests the operation of the M12 & M13
THERMAL HEAD FANS.
“M16 Drive” Tests the operation of the M16 DRIVER
FANS.
“M18 Motor” Tests the operation of the M18 MOTOR
FANS.
“LED” “LED Check” Tests the LED lights.
“Set Counters” “PRNTHEAD” ---- The number of PRINTS printed since the
last THERMAL PRINT HEAD replacement.
“Cutter” ---- The number of PRINTS printed since the
last CUTTER replacement.
“Slitter” ---- The number of PRINTS printed since the
last SLITTER replacement.
“Service” ---- Displays the number of PRINTS between
service calls.
“Print Commands” “Parameter Reset” ----
“SRVC Count Reset” ---- Resets the SERVICE MAINTENANCE
COUNTER.
“Head Count Reset” ---- Resets the THERMAL PRINT HEAD
MAINTENANCE COUNTER.
“Cut Count Reset” ---- Resets the CUTTER MAINTENANCE
COUNTER.
“Slit Count Reset” ---- Resets the SLITTER MAINTENANCE
COUNTER.
“Reboot” ---- Restarts the PRINTER.
“Clear Errors” ---- Clear error history.
“Error Log” ---- ---- Displays the last 10 error messages.
182 11SEP17 – SM9574-1

Diagnostics
Checking the Rotation of the SHAFT SEPARATOR

[1] Open the:
• FRONT SLIDE
• TOP DOOR
[2] Remove:
• PAPER
• RIBBON
FRONT SLIDE
A175_0190GA
[3] Carefully rotate the SHAFT SEPARATOR.

[4] Does the SHAFT SEPARATOR rotate freely?
Yes No
a. Load: Replace the
• RIBBON THERMAL HEAD AY.
See Page 135.
• PAPER
b. Close the:
• FRONT SLIDE
SHAFT SEPARATOR • TOP DOOR
A175_0203GA
SM9574-1 – 11SEP17 183

SERVICE MANUAL
Using the PRINTER RESET BUTTON
PRINTER RESET BUTTON

[1] Carefully insert the end of a PAPER CLIP in the hole below the Error LIGHT.
[2] Press and hold the BUTTON for 5 seconds or more.
The PRINTER resets.
184 11SEP17 – SM9574-1

Updating the Software
Section 7: Updating the Software
Updating the FIRMWARE

[3] Click:
• [Check Printer]
• “Download” Tab
[4] Select the [---] button next to the FIRMWARE that you want to update:
• Main
• Table
• FPGA
[5] Locate the appropriate file:
• Navigate to the correct file.
• Click to select the file.
• Click [Open].
[6] Click [Download].
[7] Restart the PRINTER.
Updating the Look Up Table Software

[3] Click:
• [Check Printer]
[4] Select the “Mode” from the drop-down menu.
[5] Select the [---] button next to the LUT field.
• Click [Open].
SM9574-1 – 11SEP17 185

SERVICE MANUAL
Updating the Laminate Software

[3] Click:
• [Check Printer]
[4] Select the [---] button next to the “Laminate” field.
• Click [Open].
186 11SEP17 – SM9574-1

Diagrams
Section 8: Diagrams
FANS
FAN Diagram
M15 FAN - MOTOR
M14 FAN - MOTOR

M12 FAN - MOTOR
M18 FAN - MOTOR
M13 FAN - MOTOR
M16 FAN - MOTOR
A175_0161DA
SM9574-1 – 11SEP17 187

SERVICE MANUAL
MOTORS
MOTOR Diagram 1
MOTRO, DECURL AY
BRACKET, P ROLL AY
MOTOR AY, P SW
UNIT MOTOR, M7
A175_0162DA
188 11SEP17 – SM9574-1

Diagrams
MOTOR Diagram 2
M6 BRACKET, INK SUPPLY AY

M10 MOTOR, EXIT AY
M1 UNIT MOTOR
M9 CUTTER MOTOR AY
M2 (included CUTTER AY)
M11 (included SLITTER UNIT)
M3 BRACKET, INK TAKE UP AY
M4 MOTOR AY
A175_0163DA
SM9574-1 – 11SEP17 189

SERVICE MANUAL
SENSORS
SENSOR Diagram 1
POWER AY
S31 SENSOR - SHAFT1 AY
DIGITAL AY
ANTENNA AY
S9 PHOTO INTERRUPTER
EEP AY
INK AY
A175_0158DA
190 11SEP17 – SM9574-1

Diagrams
SENSOR Diagram 2
DOOR AY - SENSOR-T
S33 SENSOR PWB, INK SUPPLY AY
RELAY 1 AY S61 (included ASSY-CUTTER)
S60 (included
ASSY-CUTTER) S1
SENSOR - PA - EJECT AY
OPERATOR AY
SWITCH, PUSH AY
S70 SWITCH - SLIDE AY
S63
DRIVE AY
S30 SENSOR PWB, INK TAKE UP AY

OPERFATOR - IT AY
S62 (included UNIT SLITTER)
SENSOR PWB, INK TAKE UP AY

A175_0159DA
SM9574-1 – 11SEP17 191

SERVICE MANUAL
SENSOR Diagram 3
S35 SENSOR PWB,

ENC PM AY
DE-CURL AY
RELAY 2 AY
SENSOR PATH AY
A175_0158DA
192 11SEP17 – SM9574-1

Diagrams
193
SEN-UNIT-1 SEN-UNIT-8
PAPER-TOP PAPER-END M7 Sub paper feeding
M4 Mecha drive M3 Ink takeup SEN-UNIT
8
DETECTION DETECTION ASSY- ASSY- SEN-UNIT CLEANNIG-
PWB-SEN- PWB-SEN- SLIDE-OPEN SEN-
S1_LIGHT
S1_ANODE
S8_LIGHT
S8_ANODE
ROLLER HUMIDITY
7
MODE INK-TU S63 S70
M8 Paper path changing
6
AWG26
3.3V
3.3V
3.3V
CS20
CS21
CS22
3.3V
CS30
M5 Paper drive
PS63
CS70
M1 Paper feeding M20 Paper decurl

AS1
AS8
GND
GND
1 2 1 2 410mm 1 2 3 4 5 6
GND
GND
5
3.3V
M4 M3 M7
HUM
GND
HTH
AWG28
4
1 2 3 4 1 2 3 4 1 2 3 4 5 1 2 3
320mm AWG26 AWG26 AWG26 AWG26
AWG26 AWG26
400mm 270mm 220mm 170mm
39
130mm 180mm ZR ZR SH S30 SH
3
S1 S8 S20 1 2 3 4
1 2 1
3 2 43 4 5 6 AWG28 AWG28 M20 M8 M7 M5
28
SH
2
200mm 420mm
SEN-UNIT-2
SEN-UNIT-3
AWG28 ZR AWG28 ZR
PAPER-TOP
DETECTION
M3 M1 1 2 1 2 3 1 2 3 4 5 6 1 2
PAPER-TOP
DETECTION
AWG28 AWG28 AWG28 AWG28 350mm 240mm
17
S2_LIGHT S2_LIGHT S3_LIGHT
1
700mm 430mm 350mm 250mm AWG28
M20+OUT
M20-OUT
M8+OUT
M8-OUT
N.C.
M7B-OUT
24V
M7B+OUT
M7A+OUT
24V
M7A-OUT
M5+OUT
M5-OUT
AWG26 AWG26 370mm 3.3V 3.3V 3.3V
S2
S3
650mm
6
150mm
AS2 AS2 AS3
M3 M1 R1 R8 R20 R30 R70 RHM RL4 RL5 S2_ANODE
S2_ANODE S3_ANODE
R23
4
1 2 3 4 1 2 3 4 5 6 1 2 3 4 1 2 3 4 1 2 3 4 5 1 2 3 4 5 1 2 3 4 1 2 3 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 S3_LIGHT
4
4
3.3V
ORG GRY
GND
3.3V
HUM
GND
HTH
1
S1_LIGHT
3.3V
AS1
S1_ANODE
S8_LIGHT
3.3V
AS8
S8_ANODE
3.3V
CS20
GND
CS21
CS22
3.3V
GND
CS30
PS63
GND
CS70
GND
N.C.(3.3V)
N.C.(CS71)
M3+OUT
M3-OUT
M4+OUT
M4-OUT
M1B-OUT
24V
M1B+OUT
M1A+OUT
24V
M1A-OUT
GND
M5+OUT
M5-OUT
M8+OUT
M8-OUT
M7B-OUT
M7B+OUT
M7A+OUT
M7A-OUT
24V
24V
GND
GND
M20+OUT
M20-OUT
3.3V
S2_LIGHT
AS2
S3_LIGHT
AS3
S4_LIGHT
AS4
S5_LIGHT
AS5
CS35
CS40
CS41
PS67
GND
CS72
CS73
5V
1
M5+OUT AS3
3
3
GND
2
M5-OUT S3_ANODE
3
GND
3
GRY
2
2
SEN-UNIT-5
M8+OUT
SEN-UNIT-4
4
AWG28 AWG28
GND
BLU GRY ZR ZR
PAPER-TOP
DETECTION
PAPER-TOP
DETECTION
4
M8-OUT 210mm 430mm

ORG
S4_LIGHT S5_LIGHT
5
S4_LIGHT
1
1
GND
5
M7B-OUT 3.3V
6
3.3V 3.3V
BLU RED
GND
S4
S5
6
M7B+OUT AS4 AS5
7
GND AS4
7
WHT
DP
M7A+OUT
LR4
S4_ANODE S5_ANODE
8
GND S4_ANODE
8
R45
M7A-OUT
9
S5_LIGHT
GRY
24V
9
SEN-UNIT 24V
15 14 13 12 11 10
24V 3.3V
8 2 1 19 1 0
D-BOX 24V AS5

9
24V
SW_DUSTBOX
4
GND S5_ANODE
24V 3
AS SY-PW B-
8
7 13 1
GND N.C.
24V
3
S64
2
AWG26 M20+OUT
7
24V
14
8
620mm M20-OUT
PWB-SEN-
2
2
M2+OUT
1
GND
AWG28 SH
6
M2-OUT 130mm
ENC-PM
3.3V 3.3V
5 1
5 1
ASSY-
S35
GRY
M6+OUT
RE LAY2
GND GND
R35
5
6
3.3V
1
M6-OUT
RL1
CS35 CS35
4
S2_LIGHT
2
GND
4
5
AWG28 N.C.
AS2
3
185mm GND
3
3
S3_LIGHT
4
M21 R64 GND
2
AS3
FFC
5
GND AWG28
2
AWG28 SH
ASSY-PWB-DRIVE
1 2 1 2 3 S4_LIGHT 100mm
PWB-SEN-
900mm CS41 CS41
1
XV0
1
SW_DUSTBOX
GND
N.C.
M21+OUT
M21-OUT
5V 5V AS4
1
7
3.3V 3.3V
V0
R40
S40
2
POWER_STBN POWER_STBN AWG26 S5_LIGHT
LR5
ASSY-
8
520mm GND GND
PATH
VG
3
GND GND GND AS5
9
CS40 CS40
VDD
4
BUZZER_OPE BUZZER_OPE M9+OUT CS35
16 15 14 13 12 11 10
2
N.C. N.C.
OA2
RA2
VSS
5
SP_OEN2_OPE SP_OEN2_OPE M9-OUT CS40
4
3
ASSY-PWB-DRIVE(1/3)
LCD-UNIT
DB7
6
SP_LAT2 SP_LAT2 M10+OUT CS41
3
DB6
7
SP_SCLK2_OPE SP_SCLK2_OPE M10-OUT PS67
5
YEL
DB5
8
SP_DAT2 SP_DAT2 M11A+OUT GND
2
DB4 ASSY-PWB-DRIVE(2/3) AWG26
OA3
OPE_SP_OUT OPE_SP_OUT M11A-OUT CS72 SH
RL2
PWB-SEN-
ASSY-PWB-OPE
7
430mm
YEL
DB3 3.3V 3.3V
2 18 17 16 15 14 13 12 11 10
1
AWG28 M11B+OUT CS73
DECURL
900mm CS72 CS72
R72
S72
DB2 PS_LOADN PS_LOADN M11B-OUT
ASSY-
1
9
DB1 PS_SCLK_OPE PS_SCLK_OPE ASSY-PWB-DRIVE(3/3) GND
GND GND
14 13 12 11 10
2
DB0 CS73 CS73

PS_SI_DAT2 PS_SI_DAT2 5V
3
3
9
ERD SW_WAKEUP SW_WAKEUP GND

4
RWR 3.3V 3.3V TM1

5
5
8
RA1
OA1
CSB GND GND GND

6
A0
7
S3.3V S3.3V
7
AWG28
RSTB GND GND 480mm
8
8
6
3.3V
1
S12_LIGHT S12_LIGHT
9
GND
2
LCD_PWM AS12
11 10
11 10
5
OA4
AS12
1
GND
3
5V SW_DUSTBOX SW_DUSTBOX
GND
4
4
M10 Exit guide changing M6 Ink supply

CS64
5
AWG28
3
S10_LIGHT
6
700mm M11 Slitter position M9 Exit roller feeding M2 Cutter
RL3
S3.3V S3.3V AS10
1
7
2
7
GND GND CS33
2
8
TXD 5V
1
5V PS_LOADN
3
6
AWG26 AWG26 AWG26
RXD PAPER_RDY
13 12 11 10
PAPER_RDY PS_SCLK_RELAY 150mm
4
190mm 490mm
OPE_A OPE_A
5
OPE_A RELAY1_SOUT
3
5
M11 M10 M9 M6 M2
OPE_B OPE_B
ASSY-PWB- OPE_B GND
6
6
OB
RB
SEN-UNIT-6
OT
2
24V TXD
SW_DUSTBOX
PS_SI_DAT1
AD_SI_DAT1
AD_SI_DAT2
PS_SI_DAT2
POWER_STBN
TXD GND 1 2 3 4 1 2 3 1 2 1 2 3 1 2
PAPER-TOP
DETECTION
7
SW_WAKEUP
SP_SO_DAT
SW_WAKEUP
N.C. RXD
M11A+OUT
M11A-OUT
M11B+OUT
M11B-OUT
M10+OUT
M10-OUT
N.C.
N.C.
S30_ENCD
S33_ENCD
S35_ENCD
5V
M9+OUT
M9-OUT
M6+OUT
M6-OUT
M2+OUT
M2-OUT
OPE-IT
RXD
3
8
1
SW_DOOR
RESERVE
SP_SCLK
AD_SCLK
SW_DOOR
RESERVE
RESERVE
RESERVE
RESERVE
M11_CLK
RESERVE
RESERVE
M10-PWM
M10+PWM
S3.3V 24V
S6
CS6
SP_LAT
SP_OEN
M7_CLK
M1_CLK
M9-PWM
M9+PWM
M8-PWM
M8+PWM
M6-PWM
M6+PWM
M5-PWM
M5+PWM
M4-PWM
M4+PWM
M3-PWM
M3+PWM
M2-PWM
M2+PWM
24V
9
S3.3V
OPE_A
OPE_B
2
5V 24V
7
GND
12 11 10
12 11 10
24V
AS10
CS20
CS21
CS22
CS30
CS33
CS35
CS40
CS41
PS67
CS70
CS71
3.3V
3.3V
AS1
AS2
AS3
AS4
AS5
AS6
GND
AS8
GND
GND
GND
HUM
HTH
TM1
GND
GND
GND
GND
GND
GND
GND
TXD
RXD
GND
GND
GND
GND
GND
GND
GND GND GND 5V
1
6
GND GND CS6
BRN ORG YEL BLU BLK
5
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 GND
R6
5V
3
4
RTS FFC RDB FFC RDA FFC CS62
SEN-UNIT-
2
GND
SLITTER
350mm 350mm N.C. 5V
1
S62
2
CS62
DF DRB DRA M2+OUT GND
1
M2-OUT
1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
M6+OUT
3.3V
3.3V
RESERVE
S3.3V
GND
GND
GND
GND
IRQ_DUSTBOX
PS_SI_DAT1
AD_SI_DAT1
AD_SI_DAT2
S30_ENCD
S33_ENCD
S35_ENCD
GND
SP_SCLK
GND
AD_SCLK
GND
SP_SO_DAT
SP_LAT
SP_OEN
PS_SI_DAT2
IRQ_WAKEUP
IRQ_DOOR
OPE_A
OPE_B
UART1_TXD
UART1_RXD
GND
POWER_STBN
GND
RESERVE
RESERVE
RESERVE
RESERVE
M11_CLK
M7_CLK
RESERVE
M1_CLK
RESERVE
M10-PWM
M10+PWM
M9-PWM
M9+PWM
GND
M8-PWM
M8+PWM
M6-PWM
M6+PWM
M5-PWM
M5+PWM
M4-PWM
M4+PWM
M3-PWM
M3+PWM
M2-PWM
M2+PWM
GND
UART0_TXD
N.C.
RSTN
3.3V
5V
UART0_RXD
USB1_DP_F
USB1_DM_F
GND
M6-OUT
LR1
4
ASS Y-P WB-
GND
3
GND
GND
2
GND AWG28 SH
GRY
SEN-UNIT
S10_LIGHT 200mm S10_LIGHT
BARCODE
1
1
REL AY1
PAPER-
3.3V 3.3V
R10
S10
GND GND
7
GND
1
AS10 AS10
M9+OUT
2
M9-OUT
3
5
M10+OUT
3
4
M10-OUT
5
4
GRY
2
FFC
FFC
M11A+OUT
PWB-SEN-
6
AWG28 SH
150mm
3
M11A-OUT
LR2
3.3V 3.3V
INK-SP
GND GND
R33
S33
1
M11B+OUT
ASSY-
GND GND
5
8
2
3.3V 3.3V
2
M11B-OUT CS33 CS33
9
3.3V 3.3V
4
3
MDI+0 GND
14 13 12 11 10
1
GND GND
4
MDI-0 5V
3
AD_HEADTHERM2 AD_HEADTHERM2
5
N.C. GND
J7200
HD_DATA11_F HD_DATA11_F
6
MDI+1
2
TM1
HD_DATA12_F HD_DATA12_F AWG28 SH
7
MDI-1 GND 160mm 3.3V
PWB-SEN-
PA-EJECT
3.3V
1
GRY
8
N.C.
HD_DATA14_F HD_DATA14_F CS51 CS51
9
N.C.
R50
S50
ASSY-
HD_DATA15_F HD_DATA15_F GND GND
22 21 20 19 18 17 16 15 14 13 12 11 10
22 21 20 19 18 17 16 15 14 13 12 11 10
AS S Y - P W B - D I G I T A L
GND 3.3V
1
GND GND CS50 CS50
GND
2
DH
HD_CLK2_F HD_CLK2_F CS52 CS52

GND
3
GND GND GND
4
HD_STRBN2_F HD_STRBN2_F CPU_TMS CPU_TRSTN GND
4
1
2
GND GND S10_LIGHT
6
LR3
3
AS10
CPU ASSY-PWB-DIGITAL(1/4) CPU_TDI GND
7
3
4
HD_DATA16_F HD_DATA16_F CS33
62
2
SEN-UNIT-
S3.3V N.C. PS_LOADN
9
SH
WHT
HD_DATA18_F HD_DATA18_F PS60 PS60
MEMORY ASSY-PWB-DIGITAL(2/4) PS_SCLK_RELAY
13 12 11 10
51
S60
GND
CUTTER
HD_DATA19_F HD_DATA19_F GND
R60
S60
CPU_TDO GND RELAY1_SOUT
8
PS61
4
THERMAL
HD_DATA20_F HD_DATA20_F GND PS61
S61
GND
GND GND FPGA ASSY-PWB-DIGITAL(3/4) CPU_TCKRTN GND GND GND
10
9
3
HEAD I2C_SCL I2C_SCL
2
1
CPU_TCK GND
11
12
I2C_SDA I2C_SDA POWER ASSY-PWB-DIGITAL(4/4)
2
N.C.
3
1
GND GND
3
CPU_EMU0 CPU_EMU1
13
14
N.C.
2
4
PWB-SEN-
N.C. AWG28
R66
HD_DATA02_F HD_DATA02_F 200mm SH
5
SYS_RESETN GND
15
16
3.3V 3.3V
T-DOOR
S66
6
ASSY-
GND GND
7
CPU_EMU2 CPU_EMU3
17
18
CS66 CS66
8
9
CPU_EMU4 GND
19
20
GND GND
22 21 20 19 18 17 16 15 14 13 12 11 10
22 21 20 19 18 17 16 15 14 13 12 11 10
HD_STRBN1_F HD_STRBN1_F
DK
GND GND
HD_CLK1_F HD_CLK1_F
GND GND
INKSENS1/S18_ON
HD_DATA07_F HD_DATA07_F USB0_VBUS 1
RF_BSIGNAL_F
INKSENS2_ON
USB0_DM_F 2
J7001
TO PC
HEADV_ADJ
FAN_LOCK3
SPI1_SCLK
USB0_DP_F 3
FANLOCK1
FANLOCK2
MPWR_ENB
FANLOCK5
IFAN1_ON
SPI1_DIN
INKSENS1
INKSENS2
S9_LIGHT
S9_ANODE
I2C0_SCL
I2C0_SDA
HD_DATA10_F HD_DATA10_F GND
RESERVE
HEAD_ON
MFAN_ON
HFAN_ON
HFAN_ON
3.3V/5V
CS_GATE
4
GND GND GND
S3.3V
S3.3V
5
3.3V
CS31
3.3V
HD_LATN_F HD_LATN_F GND 6
GND
GND
GND
GND
24V
GND
GND
24V
24V
GND
GND
GND
AS9
GND
GND
GND
GND
GND
GND
GND
GND
GND
GND
24V
24V
24V
24V
24V
24V
24V
24V
5V
GND GND
FFC
FFC
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 1 2 3 1 2 1 2 1 2 1 2 3 4 5 6 7 8 9 1 2 3 1 2 3 4 1 2 3 4 5
DM DG1 DN1 DN2 DA DE1 DT DU FFC
DS DI
AWG26 AWG26 AWG28 AWG28 AWG28 AWG28
650 5mm 640 5mm 320mm 300mm 140mm 100mm
PU PR AA S18 S31 S9 UD FFC
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 1 2 3 4 5 6 1 2 3 1 2 3 4 1 2 3 4 5
GND
GND
3.3V/5V
CS_GATE
3.3V
GND
CS31
RF_BSIGNAL_F
SPI1_DIN
SPI1_SCLK
S9_LIGHT
3.3V
AS9
S9_ANODE
S3.3V
GND
I2C0_SCL
I2C0_SDA
GND
INKSENS1/S18_ON
GND
GND
GND
GND
GND
GND
GND
GND
24V
24V
24V
24V
24V
24V
24V
24V
RESERVE
GND
5V
GND
GND
HEADV_ADJ
FANLOCK1
FANLOCK2
RELAY_ON
GND
S3.3V
HEAD_ON
24V
3
INTERNAL FAN HEAD FAN
AWG26 MOTOR FAN HEAD FAN
2
750 10mm
5V
1
GND
SM9574-1 – 11SEP17
ASSY- SEN-UNIT-9
1
ASSY-
PF1
GND
2
FAN_LOCK1 PWB-SEN- PAPER-TOP

GND DETECTION PWB-EEP
3
24V SHAFT1
GND ASSY-
4
POWER FAN PWB- ASSY-PWB

GND
5
3
(M14) ANTENNA INKSENSOR
GND
6
ASSY-PWB-POWER
2
GND
7
PD
GND
8
GND
PF2
24V
9
FAN_LOCK2
24V
14 13 12 11 10
24V
24V
24V POWER FAN
BOARDS
(M15)
24V
24V
LIVE UL1015
NEUT
AWG16
GND
GRN/YEL
105
J9F1
AC INLET
© 2017 Kodak Alaris Inc.
Kodak Alaris Inc.
2400 Mount Read Blvd., Rochester, N.Y. 14615
TM/MC/MR Licensed from Eastman Kodak Company: Kodak
sm9574_1.fm

SM D4600 - ServiceManual

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{ServiceManual}{Production}{KodakServiceSupport}{None}

Publication No. SM9574-1

Illustrated Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

“LCD ERROR 6300 and 6301”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Section 1: Illustrated Parts List

Figure 2 Exterior Parts

Figure 2 Exterior Parts

Figure 3 Electrical Parts

Figure 3 Electrical Parts

Figure 5 THERMAL PRINT HEAD

Figure 5 THERMAL PRINT HEAD

Figure 6 Interior Right Side

Figure 6 Interior Right Side

Figure 9 Exit DRIVE

Figure 9 Exit DRIVE

Figure 10 PAPER DRIVE

Figure 10 PAPER DRIVE

Figure 11 Cleaning ROLLERS

Figure 11 Cleaning ROLLERS

Figure 12 PAPER FEED

Figure 12 PAPER FEED

Figure 13 MECHA SLIDE AY

Figure 13 MECHA SLIDE AY

Section 2: Numerical Index

Section 3: Alphabetical Index

INK SENSOR/COLOR SENSOR

Front side Back side

[4] Measure between the lines for the following:

[2] Click the arrows to make adjustments to the measurements.

DC POWER SUPPLY: +24 Voltage

[4] Set the TEST PRINT aside.

left side right side

SERIAL NUMBER for the POWER BOARD, DRIVE BOARD, DIGITAL

[2] Is the “mk” line on the TEST PRINT too light?

[3] Click [Set].

[3] Click [Set].

[2] Slide the RFID HOLDER down.

A175_0185GA RFID HOLDER

[1] Remove 4 SCREWS.

TOP hinged COVER

• TOP REAR COVER • 2 SCREWS

FAN: HEAD COOLING

[3] Release CABLE RESTRAINT.

FAN: POWER SUPPLY

FRONT PAPER CUTTER GUIDE AY

TOP SLIDE PLATE

SCREW left HANDLE

[7] Remove the MECHA SLIDE.

MOTOR: M1 PAPER DRIVE STEPPER AY

MOTOR: M3 DONOR FEED

[3] Remove 3 CABLE RESTRAINTS.

[5] On the right side of the MECHA SLIDE, remove:

MOTOR: M4 INK TAKE-UP

INK TAKE-UP MOTOR

MOTOR: M5 PAPER ROLL AY

PAPER ROLL MOTOR AY

MOTOR: M6 INK SUPPLY

MOTOR: M7 SUB-PAPER FEED

MOTOR: M8 PAPER SWITCH

PAPER SWITCH MOTOR