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    Session 14 Fundamentals of New Pharmacy Models.

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    This document describes new pharmacy models, including the Mediterranean and continental model, and the vision of pharmacy in the 21st century, with a focus on the provision of services related to health and well-being. It also discusses the use of technology, such as robotization and computing, to improve efficiency and customer service in pharmacies.

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    Session 14 Fundamentals of New Pharmacy Models.

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    This document describes new pharmacy models, including the Mediterranean and continental model, and the vision of pharmacy in the 21st century, with a focus on the provision of services related to health and well-being. It also discusses the use of technology, such as robotization and computing, to improve efficiency and customer service in pharmacies.

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    This document describes new pharmacy models, including the Mediterranean and continental model, and the vision of pharmacy in the 21st century, with a focus on the provision of services related to health and well-being. It also discusses the use of technology, such as robotization and computing, to improve efficiency and customer service in pharmacies.

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    This document describes new pharmacy models, including the Mediterranean and continental model, and the vision of pharmacy in the 21st century, with a focus on the provision of services related to health and well-being. It also discusses the use of technology, such as robotization and computing, to improve efficiency and customer service in pharmacies.

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    5 views13 pages

    Session 14 Fundamentals of New Pharmacy Models.

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    This document describes new pharmacy models, including the Mediterranean and continental model, and the vision of pharmacy in the 21st century, with a focus on the provision of services related to health and well-being. It also discusses the use of technology, such as robotization and computing, to improve efficiency and customer service in pharmacies.

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    of 13

    SOUTHERN SCIENTIFIC UNIVERSITY

    FACULTY OF HEALTH SCIENCES


    PHARMACY AND BIOCHEMISTRY

    Second unity:
    FUNDAMENTALS OF SCIENCE
    PHARMACEUTICALS

    Session 14.- FOUNDATION OF THE NEW


    PHARMACY MODELS
    • Pharmacy Models
    • Mediterranean model
    It is the characteristic model of Mediterranean countries, such as Spain
    and Italy.
    In this model the State:
    1 . Plan the opening of new pharmacies based on population criteria
    and distances between them.
    2 . Property is reserved exclusively for pharmacists.

    • Continental model
    It can be said that it is a mixed model, since the countries that present
    it adopt different ideas from the Mediterranean and Anglo-Saxon
    models with regard to planning and ownership of pharmacies.
    New vision of pharmacy in the 21st
    century
    • The growth of pharmaceutical establishments is based on the offer of
    “healthy” and expanded products as well as the provision of related health-
    related services whose demand is increasing due to changes in consumer
    habits, care and hygiene .

    • It is a strategic imperative for the sector to provide its clients with a


    comprehensive health space, where pharmacists are not mere prescribers of
    products but health advisors concerned about the global well-being of users
    .
    • Continuous and quality training for the Pharmaceutical Chemist is very
    important and essential, allowing them to stay updated on the latest
    generations of health products and trends that support their work as a
    patient advisor.

    • Pharmacy personalization, differentiation and positioning are vital


    weapons with which to achieve these objectives, as are functional aspects
    such as robotization and practical computing .
    • When there is this differentiation in the offer, establishments can
    position themselves as health spaces that offer them greater added
    value, boosting customers' purchase intention.
    • The product categories that are currently growing within
    pharmaceutical establishments are:
    • Parapharmacy, natural and dietary products.
    • Organic food
    • Sports, physiotherapy and rehabilitation
    • Aesthetics and skin and hair care.
    • Natural cosmetics
    • Oncological aesthetics
    • Cardiovascular control
    • Hemoglobin, cholesterol test, blood and weight control.
    • In addition to new health habits, with the emergence of new information
    technologies such as the Internet, users are more informed and have
    greater capacity and certainty in comparing prices with competitors.

    • Remember that the passive, spectator patient is now a proactive


    customer with great purchasing power who is increasingly involved in
    their health and demands information and advice in this regard.

    • Without a doubt, this process of change management, repositioning and


    adaptation to the new context is vital in the comprehensive planning of
    the entire process that requires knowledge, know-how* , training and
    experience.

    Know how*
    • Know How comes from English and means: "Know how to do
    It consists of the capabilities and abilities that an individual or
    an organization owns regarding the realization of a
    specific task.
    These capabilities give value to the company by being one step ahead
    of the rest of the market.
    • With Know How you obtain exclusivity to use and maintain industrial
    property over a process or object. In this way, it is used as a great
    competitive advantage by making the product more valuable.

    Pharmacy Robotization
    • The robotization of a pharmacy combines technology with the
    experience and knowledge of the Pharmacist.

    • These systems (pharmacy robot) meet the needs of each particular


    pharmacy.
    Advantages of a robotic system:
    • Automates the pharmacy warehouse allows the Pharmacist to save time; time you can dedicate
    to more important tasks.
    • Reduces workload and simplifies the entire charging process.
    • It speeds up and facilitates the transportation of medications from the warehouse, allowing the
    pharmacist to dedicate more time to the pharmacy customer, offering them better care.
    • Warehouse space optimization.
    • More security. Access to the interior of the robot is coded and has a video surveillance system
    that constantly monitors its warehouse. Thus, your robot becomes a “safe” to which the
    pharmacist is the only one who can give people access.

    Video
    IT in Pharmacy
    • Optimize and standardize the management of purchasing and dispensing
    medicines and biomedical materials.
    • Implement a system that provides comprehensive patient information, in
    order to obtain and analyze the data appropriately, in real time.
    • Computerized supply of medical supplies and medications from pharmacy to
    all areas.
    Facilitate the clearing* of medical supplies and medications,
    minimizing losses due to expiration.
    Purchase management from a computerized pharmacy in tune with the
    accounting circuit.
    IT in Pharmacy
    • Computerized dispensing of medical specialties, maximizing control of acute
    and chronic treatments as a fundamental tool for correct pharmaceutical care
    • Be able to have agile and timely reports for comprehensive pharmacy
    management.
    Stock control
    The computer system is a stock and consumption control system with its
    corresponding reports.
    The process includes:
    1) centralized registration of supplies and suppliers with their corresponding
    coding.
    2) order of needs from pharmacy according to the purchase items of each
    effector
    3) Accounting takes that order and generates the purchasing procedure with the
    corresponding purchase orders for each awarded supplier (identifying
    quantity, description of the item by
    mon odrug, trademark)
    4) Pharmacy raises these purchase orders by system to claim deliveries from
    suppliers and at the time of imputing or controlling merchandise receipts as
    we send.
    5) Once the items are available in the pharmacy stock (with batch and
    expiration), the system sends all deliveries.
    6) The system allows the following reports:
    1. Stock control with lot and expiration
    2. Delivery of inputs by service - specialty with lot and expiration
    3. Inputs pending delivery by supplier
    4. Movement of inputs by lot and expiration (traceability and recall of
    items)
    5. Controlled stocks or consumption

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