Notice - NSP OTR Process Reg.

National Scholarship Portal
Frequently Asked Questions (FAQ)

on One-Time Registration
2024
Frequently Asked Questions (FAQ) on
One-Time Registration:
1. What is One-Time Registration (OTR)?
One-Time Registration (OTR) is a unique number provided to streamline the

registration process. Users register with their mobile number and complete
e-KYC (electronic Know Your Customer). Once this process is complete, an
OTR number is generated and sent to the user's phone. This unique number
allows users to log in and access various services without needing to re-
register. The OTR number is generated once and remains valid throughout
the student's academic career.
2. What are the benefits of One-Time Registration?
One-Time Registration (OTR) offers several advantages:
It helps in streamlining the registration process as OTR simplifies the

registration process by providing users with a unique number after
completing e-KYC. This eliminates the need for repetitive registration steps
across different services.
It is convenient for the users as they only need to register once with their
mobile number and complete e-KYC to receive their OTR number. This
reduces the hassle of filling out multiple registration forms for various
services.
The OTR number is generated once and remains valid throughout the
student's academic career, providing a consistent and stable identifier for all
related services.
By eliminating the need for repetitive registrations, OTR enhances the overall
user experience, making it more convenient for traceability and tracking to
access multiple services.
3. Which portals typically use One-Time Registration?
The NSP portal and other state portals may implement One-Time
Registration (OTR) to simplify the registration process and ensure de-
duplication.
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4. Is One-Time Registration mandatory for all services on NSP?
Yes, One-Time Registration is mandatory for all services on NSP. It serves as

the username for logging in and is also required to complete the face
authentication process.
5. What documents/information do I need to have ready to create my

OTR?
To create your OTR, student shall have:
Required Documents/Information:
1. Active mobile number
2. Aadhaar number
3. Mobile number linked with Aadhaar.
4. NPCI Seeding status (desired)
If you don't have an Aadhaar
1. Active mobile number

2. Aadhaar enrolment slip or Parent's/Legal Guardian’s Aadhaar (in case
student is minor)
3. Mobile number linked with EID or Parent's Aadhaar
4. NPCI Seeding status (desired)
6. Can I update my information after completing the One-Time

Registration (OTR) process?
Yes, you can update most of your information, including Aadhaar-related

details and other personal information. This ensures that your profile
remains accurate and up to date. If your Aadhaar information changes, you
will need to perform e-KYC and face authentication again to update your
details.
7. How frequently should I update my One-Time Registration information?
It's advisable to review and update your OTR information periodically,

especially if there are changes to your personal details or contact
information. Keeping your profile up to date ensures accuracy and enhances
the effectiveness of the OTR system.
8. Do I need to remember multiple application IDs with One-Time

Registration?
No, it is not required nor needed. Using the OTR number, you can retrieve
all application IDs linked to it. Each candidate has a unique OTR, and all
applications are linked to this single number. Additionally, all the
application statuses will be visible, simplifying the process further.
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9. Can I use One-Time Registration across different devices?
Yes, OTR is designed to be accessible from various devices such as

computers, smartphones, and tablets. As long as you have an internet
connection, you can access your registered account from anywhere using the
OTR No.
10. Is there a fee associated with One-Time Registration?
No, One-Time Registration is free on NSP and its processes. It is a unique

number based on your e-KYC details and registration mobile number. It is
used to log into the application and does not require any payment.
11. What is a Reference No?
A Reference No is assigned when users provide their own Aadhaar or their

guardian's Aadhaar. It is sent to the registered mobile number to complete
face authentication and to generate OTR number.
12. What are the next steps after obtaining a Reference No?
Once you have a Reference No, log in to the Face Auth app and complete the
face authentication process. After successfully completing face
authentication, you will receive your OTR number.
13. How long will my Reference No be valid?
Your Reference No will be valid until you complete the face authentication
and KYC process. After this, your OTR will remain valid.
14. What should I do if I forget my Reference No?
If you forget your Reference No, you can retrieve it using the "Forgot
Reference Number" option. You will need to provide the Aadhaar number
used during your e-KYC to recover the Reference No.
15. What happens if I forget my One-Time Registration credentials?
If you forget your OTR number, you can retrieve it by selecting the "Forgot
OTR Number" option. To recover your OTR number, you will need to provide
the Aadhaar number used during your e-KYC process.
16. I have generated my reference no. How to complete my face-

authentication and generate OTR?
Face-authentication is mandatory for generation of OTR. NSP has launched
the Mobile App for android devices. Student is required to follow below steps
for face-authentication and generation of OTR:
1. Download and install the Face RD App from Google Play Store.
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(link: https://play.google.com/store/apps/details?id=in.gov.uidai.facerd )
2. Download and install NSP OTR App from Google Play
Store.
(link: https://play.google.com/store/apps/details?id=in.gov.scholarships.nspotr&pli=1 )
3. Complete the face-authentication using option “eKYC with FaceAuth” on
NSP OTR Mobile App.
17. I am facing difficulty while performing face-authentication
Successful face capturing requires proper positioning and good lighting

condition. To know more about the Aadhaar Face Authentication please visit
FAQ no. 21. (Link: https://uidai.gov.in/en/contact-support/have-any-
question/303-faqs/authentication.html )
*****
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OTR Related instruction to the

students who have applied on
National Scholarship Portal in AY
2023-24.
OTR Related instruction to the students
who have applied on National Scholarship
Portal in AY 2023-24.
A. Instructions to the students who have received the

OTR no.
1. NSP earlier launched the face-authentication service in AY 2023-24
and it was optional for the students to perform their face-
authentication.
2. NSP has generated the One Time Registration (OTR) no. for the
students who have performed the face-authentication in AY 2023-24
and the same has been sent to the applicant through SMS on their
registered mobile no.
3. Students who have received the OTR no. can directly apply for
scholarship on NSP portal.
4. In case, the student has not received the OTR number through SMS,
OTR no. can be retrieved using “Know your OTR” available on National
Scholarship Portal.
B. Instructions to the students who have received

Reference no.
1. NSP has allotted the reference no. to the students who have completed
the OTP based eKYC and have not completed their face-authentication
in AY 2023-24.
2. OTR no. can now be obtained by completing face-authentication on
NSP.
3. Following steps are required to generate the OTR no.:
a. Download and install AadhaarFaceRD services in the android
device. (link: https://play.google.com/store/apps/details?id=in.gov.uidai.facerd )
b. Download and install the NSP OTR App from
the Google Play Store.
(link: https://play.google.com/store/apps/details?id=in.gov.scholarships.nspotr&pli=1)
c. After opening the mobile app below screen will appear on your
device. Select the option “eKYC with FaceAuth” highlighted in
red. Refer screen on next page.
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d. After clicking on “eKYC with FaceAuth” below screen will
appear.
Utilize this option if your have forgotten

your reference no.
e. Enter the allotted reference number and click on “Send OTP” to

receive OTP on your mobile no.
f. Enter the received OTP and captcha in the screen and click
Next. Below screen will appear.
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g. Click on “Proceed for Face Authentication” button highlighted
in red in above screen.
h. UIDAI AadhaarFaceRD services will be invoked for face-
authentication. Ensure AadhaarFaceRD services are pre-
installed on your device. Refer point no. 3(a).
i. On Successful completion of face-authentication OTR no. will
be generated (refer below screen) and will also be sent on your
registered mobile no.
24xxxxxxxxx789
j. Student shall apply for scholarship using OTR no.
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C. Instructions to Applicants who have applied
through Aadhaar Enrollment No (EID) in AY 2023-
24
1. Applicants applied with EID in AY 2023-24 and have not furnished Aadhaar shall apply
for OTR using option Get your OTR →"Apply Now"
(link: https://scholarships.gov.in/otrapplication/#/registration-page).
******
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National Scholarship Portal

Frequently Asked Questions (FAQ)

1. What is One-Time Registration (OTR)?

One-Time Registration (OTR) is a unique number provided to streamline the

2. What are the benefits of One-Time Registration?

One-Time Registration (OTR) offers several advantages:

It helps in streamlining the registration process as OTR simplifies the

3. Which portals typically use One-Time Registration?

Yes, One-Time Registration is mandatory for all services on NSP. It serves as

5. What documents/information do I need to have ready to create my

To create your OTR, student shall have:

If you don't have an Aadhaar

1. Active mobile number

6. Can I update my information after completing the One-Time

Yes, you can update most of your information, including Aadhaar-related

7. How frequently should I update my One-Time Registration information?

It's advisable to review and update your OTR information periodically,

8. Do I need to remember multiple application IDs with One-Time

Yes, OTR is designed to be accessible from various devices such as

10. Is there a fee associated with One-Time Registration?

No, One-Time Registration is free on NSP and its processes. It is a unique

11. What is a Reference No?

A Reference No is assigned when users provide their own Aadhaar or their

13. How long will my Reference No be valid?

14. What should I do if I forget my Reference No?

15. What happens if I forget my One-Time Registration credentials?

16. I have generated my reference no. How to complete my face-

17. I am facing difficulty while performing face-authentication

Successful face capturing requires proper positioning and good lighting

OTR Related instruction to the

A. Instructions to the students who have received the

B. Instructions to the students who have received

Utilize this option if your have forgotten

e. Enter the allotted reference number and click on “Send OTP” to

j. Student shall apply for scholarship using OTR no.

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