Student 11
Student 11
Student 11
PART 1
1.
2.
(A) The man is switching off a __________.
4.
5.
(B) __________ __________ is out of the office. (B) Please center the text __________________.
(C) Let's __________ the itinerary for our trip. (C) __________ it fits you well.
9. _____________ the images from the graphics 10. ______ are you moving to your new
department? __________?
(A) OK, that won't be a __________. (A) The office printer ____________________.
(C) No, they're __________ yet. (C) The __________ is being revised.
11. __________ __________ __________ for the 12. ____________ do I have to __________ my
company retreat? time sheet?
(A) __________, I'll write __________ down. (A) Five sheets of __________.
(C) Can __________ the sign? (C) No, I don't usually ____________________.
13. __________ a monthly gym membership, 14. __________ put price tags on all the
__________? clearance __________?
(A) A very popular __________ routine. (A) Yes, everything's been __________.
15. __________ still need to change the 16. What's the __________ of the repair work?
__________ layout?
(A) __________ because of the warranty.
(A) Down the hall __________________.
(B) I have some __________ you can use.
(B) No, it's already been __________.
(C) In a ____________________.
(C) A new ____________________.
17. Where can I get a new _________________? 18. __________ __________ my password?
(A) All of the cabins have been __________. (A) __________ _________of the month.
(B) I'll put the tiles ________________. (B) __________ __________ the help desk.
(C) All _______ requests must be _________first. (C) Thanks for ____________________
19. __________ __________ __________ if that 20. Is the new inventory process __________
monitor is plugged in? __________?
(C) __________ __________ to check them all? (C) I'll have the __________.
21. __________ __________ some ice cream or 22. __________ __________ the product
cake for dessert? demonstration this afternoon?
23. Your presentation's being __________ at 24. Don't you carry these ___________
today's managers' __________. _________?
(A) I didn't have __________ to complete it. (A) I'll _______ from this end.
(A) About a __________ flight. (A) __________ it's on the lower shelf.
(B) The first stage of __________. (B) Sure, I'd love __________.
(C) _______, __________ __________downstairs. (C) There's not ______________ in the budget.
27. Isn't that carmaker planning to start 28. David trained the __________ to use the
exporting ____________________? company database, __________?
(A) ____, I've heard that's __________. (A) __________, __________ Hillary.
29. __________ __________ researching the 30. Have you __________ a ride to take us to
housing market in India? the convention center, __________?
(A) The __________ __________ is heading up (A) ________________, there isn't an extra bag.
that team.
(B) __________ __________ __________ for the
(B) __________ __________ at ten o'clock. taxi service.
D. To plan a vacation
M-Cn: Let me take a look. Hmm. I'm sorry, Ms.
Reynolds, but our __________ seems to be
__________ at the moment. I can do the
exchange manually, but it'll take a little longer. 33. Why does the man apologize?
A. A meal voucher
C. An increase in price
D. A refund policy
B. A film screening
M-Au: Well, the train stops right near it on
Hanover Street, but you'd have to transfer a few C. A lunch
times. You know, I'm __________ __________
with Farida, and she has a van. D. A conference
M-Au: Yes. (37) She has the cubicle closest to the B. To express surprise at a coworker's choice of
stairs. vehicle
A. Reschedule an event
M-Au: You might have to work overtime once in a 39. What does the woman say she is concerned
while, like when food deliveries arrive late, but about?
that doesn't happen often. Why don't you _____
A. Fuel prices
__________ for a few days? Let me know _____
___________. B. Her work hours
C. A staff shortage
D. An inventory process
C. Hire a consultant
A. A partial discount
C. A full refund
D. A better seat
44-46 44. Where does the woman work?
W-Am: This is Marcy Ardmore at Sladen Motors.
Some __________ parts we ordered from your A. At a distribution center
factory haven't arrived at our __________ yet. B. At a conference center
M-Au: I'm sorry to hear that. We sent your order C. At a car dealership
over a week ago, but the shipping company has
D. At a real estate agency
been experiencing delays. Unfortunately, the
tracking e-mails they sent us _____________
___________________ to determine when the
parts will get to you. 45. What problem with some e-mails does the
man mention?
W-Am: I see. Do you have __________ ______
A. Confusion about the intended recipients
for the shipping company? I'd like to see what I
can find out. B. A delay in message delivery
M-Au: Yes, I can give you their __________ C. An incorrectly typed word
__________. But I'll also call them. Hopefully
D. Lack of information
the more inquiries they get, the more seriously
they'll take the issue.
A. Arrange a meeting
D. Review an invoice
W-Br: (47) Good. Right now, the marketing C. Some customer feedback
department is looking at __________ ________
D. A scheduled maintenance visit
and thinking about the best way to get maximum
exposure in the __________.
M-Au: Great. And what's the update from our 48. What does the woman say people at the
manufacturer about when they'll begin company are currently working on?
production? Last time we spoke, you mentioned
A. Exploring publicity options
that the factory was at full __________ with
other projects, and I'm worried that'll affect our
__________. B. Finding a new vendor
W-Br: I just spoke with them, and they'll free up C. Assembling a sales team
room for us soon. D. Negotiating a monthly fee
B. A food delivery
M-Au: Actually, now that the room's been set up,
l see that we're short a few _________________. C. A special event
D. An inspection
W-Br: Oh, l've already taken care of that. I called
a rental company, and they'll be delivering the
____________ we need in an hour.
51. What does the woman say will be delivered
M-Au: Thanks for doing that. Did you also look in an hour?
over the ________________? I haven't had time
to do that yet. A. Some flower arrangements
C. Take a break
D. Taste some food
M-Cn: They said there's a lot of damage. 54. What does the man mean when he says,
“there’s a lot of damage”?
W-Am: OK. Well, the ____________'s supposed
to be nice, so we could host some of the A. He finally fully understands a problem.
seminars __________. It's a little unconventional, B. The woman should expect a bill in the mail.
but there's plenty of Space surrounding the
conference center. C. The woman’s assumption is incorrect.
W-Br: I overheard what you said, and just to C. It reduces environmental impact.
clarify, the program can only collect and retain
records from ____________ who use the same D. It comes with customer support.
software, so Marion may find she still has to
_______ around to obtain all the patient records
she needs. 58. What might Marion still need to do?
M-Cn: Well, we know that many people are D. Hiring more employees
allergic to nuts, so we should develop some snack
bars without nuts. The only thing is, we'd need a
separate _________________________ to avoid 60. What challenge does Stan mention?
contamination between the two production
areas. A. A profit margin will decrease.
B. Adjust a budget
D. Research a product
62-64
B. At 10
W-Am: Great. And that'll give me time to get
something to eat before it starts. I see there's a C. At 11
_______________ just down the street. D. At 12
64. What will the woman most likely do next?
B. Visit a cafe
C. Call a friend
A. Area 1
W-Br: That's correct.
B. Area 2
C. Area 3
D. Area 4
M-Cn: What are you trying to buy? A. She wants to request a refund.
D. $179.99
M-Cn: I see. Well, (70) we're expecting a
___________________________. If it includes
the model you're looking for, I can reserve it for
70. What will the man most likely do tomorrow?
you.
A. Update a Web site
C. Adjusted an invoice
D. Ordered a part
A. Use of a vehicle
B. An extended warranty
C. A free inspection
D. Expedited delivery
A. Turn on a machine
B. Tour a building
C. Give feedback
A. Lock a door
B. Check an address
C. Meet a colleague
D. Pick up a package
A. A special discount
B. A longer tour
C. Free membership
D. Product samples
83-85
In local news, Westcot Railway officials have 83. According to the news report, what will
happen at the end of the year?
revealed a plan for a new ___________ to be
installed between the capital city, Milton, and the A. A tourist resort will be renovated.
popular tourist destination Greenview City. B. An airline merger will take place.
____________ on the project is scheduled to C. Construction on a new railway line will begin.
begin at the end of this year. According to the D. A hotel association will select a new president.
announcement, railway cars on the new line will
offer travelers more ______________________
84. What benefit to travelers does the speaker
for the twelve-hour train ride. The Travel and mention?
Tourism Association has already voiced its strong A. Automated reservation service
support for the new ____________. Jackie Hall,
B. Comfortable seats
spokesperson for the association, says _______
C. Lower prices
___________ are happy to see this much-needed
D. Shorter travel times
upgrade and anticipate a boost to their industry.
A. Local mayors
B. Airline pilots
C. Tourism professionals
D. Construction supervisors
A. Parking passes
B. Training materials
C. A sign-up sheet
D. A conference schedule
89-91 89. What does the speaker say about the
company?
OK, the next topic I want to discuss is staffing.
A. It acquired additional contracts.
First of all, the management team knows how
hard you've all been working in the ___________ B. It launched a product.
A. Attend a workshop
B. Make recommendations
C. Sign a contract
95-97
B. A marketing consultant
C. A business owner
D. A fashion reporter
97. Look at the graphic. What will the speaker
most likely discuss next?
98-100
A. Trail 1
B. Trail 2
C. Trail 3
D. Trail 4