Curriculum Oliveira Dos Santos ENG20052023
Curriculum Oliveira Dos Santos ENG20052023
Curriculum Oliveira Dos Santos ENG20052023
Personal Information
Name: Oliveira dos Santos
Address: Nova Vida, 51st Street , Building 119, Luanda-Angola.
Gender Male
Academic Training:
Course: Master in Strategic Telecommunication Management
Functions
Experience preparing technical proposals for ministries, banks and other private customers
2021-Now, TIS TECH
(Technology Company) Identifying opportunities, meet deadlines by being capable of prioritizing responsibilities and
Team Leader balance Team workload
Network Consultant Request and monitor quotations from manufacturers and suppliers.
Create and give presentations/Webinars to the internal and external clients
Mapping, inclusion, modifying and solving various network problems (Cisco , Huawei, HP ,
Ubiquit, FS )
Implementation, administration, operation and support of data communication (GRE & IPsec
VPNs), IP Telephony equipment (Cisco Call Manager, Yeastar, Issabel & 3CX, LAN, WAN, WLAN
(Ubiquit UniFi, Cisco WLC and Huawei).
2019-2020, TISTECH Analysis of customer requirements, design proposals for external customers;
(Technology Company) Setting up and maintaining computer networks
Network Consultant Manage and administer a Team and technical issues for customers
Maintain IT infrastructure documentation
Analyze and coordinate network documentation with account managers,
Propose and implement the latest technology for increased network productivity
2017-2019, Schlumberger Provide proactive monitoring and support for Schlumberger Angola (Rigs and Vessel)
(Oilfield Company) connectivity. Using as main monitoring tools NetQoS-NetVoyant, Super-Agent, with Remedy as
Connectivity Coordinator ticketing tool.
Perform basic to intermediate troubleshooting for site to site VPN tunneling, Cisco Voice (VoIP)
soluction and routing protocols such as EIGRP, OSPF & other WAN / LAN related problems.
2015-2016, Schlumberger Constantly communicate with Telcos, local ISP's (MS Telecom, Angola Telecom, TV Cabo…) and
(Oilfield Company) vendors to report incidents.
Network Admin Perform basic to intermediate troubleshooting for Cisco routers, Switches, IP Phones, and Cisco
Wireless Controllers.
Perform basic investigations for any performance issues related to applications, utilization,
network degradation & QoS in the offices, Rigs and Vessel.
2012-2014, Schlumberger
(Oilfield Company)
Troubleshoot, resolves and closes hardware/software incidents/service requests as per help
Onsite Support Analyst desk procedures & allocated timelines
CERTIFICATES
• Huawei: HCIA Routing & Switching – Certified, Luanda Angola
• Huawei: HCPA – IP Network – Certified , Luanda Angola
• Cisco: CCNP C Enterprise – Certified , Koenig – New Delhi, India
• Cisco: CCNA 200 301 – Certified , Koenig – New Delhi, India
• 3CX: IP Telephony - Advanced – Certified , Luanda Angola
• 4G Network Planning and Optimization, Luanda Angola
• 5G RAN Hardware and Implementation for Nokia and Huawei
• CompTIA: N+ & Security + : Impacta - S. Paulo Brazil & Koenig–New Delhi, India
• Azure Fundamental – Certified , Luanda Angola
• NSE- 4 NSE 4 – Network Security Professional, I– Certified , Luanda Angola
• ITILv4: Foundation– Certified , Koenig – New Delhi, India
• CRM - Customer Relationship Management: Valor Humano – Luanda Angola)
• Neuroleadership – Luanda Angola)
www.facebook.com / oliveiradossantos
www.linkedin.com / Oliveira dos Santos