Raw Thrills MotoGP Manual
Raw Thrills MotoGP Manual
Raw Thrills MotoGP Manual
Service Manual
Revision GP-1.01-12.15-1
Safety ............................................................................................................................................................ 3
Product Specifications................................................................................................................................... 5
Setup ............................................................................................................................................................. 6
MotoGP® Setup Wizard .............................................................................................................................. 11
Game Networking ....................................................................................................................................... 13
Online Features ........................................................................................................................................... 15
Maintenance ............................................................................................................................................... 16
Diagnostic Menu System............................................................................................................................. 17
CoinUp®....................................................................................................................................................... 35
Troubleshooting .......................................................................................................................................... 38
Parts ............................................................................................................................................................ 41
Electrical Wiring .......................................................................................................................................... 50
Contact Information.................................................................................................................................... 53
TRANSPORTING
Cabinet is very heavy and contains fragile components. Use appropriate care when moving or transporting cabinet.
Avoid rough handling.
HANDLING COMPONENTS
Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD) events—
especially the computer. Do not handle it roughly. Before servicing, call your distributor and inquire about the PC
warranty. Use proper ESD procedures when servicing. Protect components from harmful environmental
conditions, such as extreme temperatures, excessive moisture or other damaging effects.
DISCONNECT POWER
Always turn off power and unplug the unit before servicing or making adjustments, unless otherwise instructed.
Installing or repairing components while power is on can damage the components and void the warranty.
GROUNDING
Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the unit. Only plug
into a grounded, three-wire outlet. Do not use a “cheater” plug or cut off the ground pin on the line cord.
ELECTRICAL SHOCKS
There is no isolation transformer in the cabinet. Disconnect AC power before servicing. However, be aware that
lethal voltages can remain in the electronic components even when AC power is disconnected. Use extreme
caution when servicing. Verify that there is a working ground connection. If the unit sustains water damage, cease
using it immediately and unplug AC power.
MONITOR
Extremely high voltages exist in the monitor at all times. These high voltages exist even when the monitor is off
and the AC line cord is disconnected. These voltages are extremely lethal and will cause death. The monitor
contains no user serviceable parts. Do not attempt to service the monitor.
POWER SELECTOR
Before installing game, ensure the voltage on the PC is set properly. There is a 115/230 VAC selector switch that
must be set for the correct voltage for your site. Verify the fluorescent lamp rating. The rating must match the line
voltage at the installation site.
CONNECTORS
Ensure all connectors mate properly. If connectors do not slip in easily, do not force them. Connectors are often
keyed and only connect one way. Check for correct orientation.
Page 3 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Safety
COMPUTER
The computer contains sensitive components, including a hard drive. Do not handle it roughly. Call your distributor
before servicing its internal components. Ask about warranty information as it relates to the PC.
Do not turn the PC power switch on or off. It should remain permanently in the ON position.
Cycle AC power on or off with the cabinet power switch.
A dongle has been inserted into one of the USB ports. This is required for game play.
Do not remove the dongle except for troubleshooting purposes.
POWER CORD
If the power cord is damaged or lost, replace it with an identical cord as supplied by the manufacturer or an
authorized service agent.
WATER JETS
Do not install or operate game within operating perimeter of a water jet. Do not clean equipment using water jet.
HAZARD TO EPILEPTICS
A small portion of the population has an epileptic condition that may cause seizures. Affected persons experience
seizure while watching some television pictures or playing certain video games. People who have not had seizures
may still have an undetected epileptic condition. If anyone in your family has experienced epilepsy symptoms
(seizures or loss of awareness), consult your physical before using video games. While children play video games, a
parent should observe. Be alert to the following symptoms: dizziness, altered vision, eye or muscle twitching,
involuntary movements, loss of awareness, disorientation or convulsions. If you or your child experiences these
symptoms, discontinue use immediately and consult your physician.
MANUAL
Keep this manual available and ready for use. If the game fails to function properly, turn off the machine and
unplug the AC line cord. Contact your local distributor. Your warrantee, when applicable, lasts 60 days from your
purchase date. You may not reproduce this document or any of its contents without written authorization from
Raw Thrills™, Inc. or PlayMechanix™ Inc.
SPECIFICATIONS
For reasons such as performance, this product’s specifications may change without notice. Federal patent,
copyright and other intellectual property laws protect the content, devices and design of the game and its
equipment.
Page 5 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Setup
Unpack Carton
1. Place the shipping crate on a flat stable surface.
2. Cut the banding straps and remove the cardboard lid.
3. Lift off the large cardboard container surrounding the cabinet and any shipping cleats.
4. With at least two people and a dolly, remove the cabinet from the shipping pallet.
5. Remove the coin door key from the coin return chute.
6. Open the top coin door.
7. Locate the key for the bottom access panel and the cash box.
Page 7 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Setup
Page 9 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Setup
Bike Calibration
Follow the onscreen prompts to calibration the bike, throttle, and brake.
Cabinet Number
Each cabinet at your location must be set with a unique cabinet number, in order to link together. The
unit set as #1 will become the primary. Other local cabinets will periodically synchronize various settings
to the primary unit. The attract mode of local units will also try to synchronize to the primary unit.
Connectivity Wizard
Configure your game for either online or local connectivity.
Operator Registration
1. If connecting online, login to an existing operator account or create a new account.
2. To register as a new operator, follow the onscreen prompts.
Cabinet Registration
If connecting online, select or setup a location for the cabinet. This will provide tracking/management
functionality through coinup.com. It will also allow players to locate the game through bigbuckhd.com.
Page 11 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
MotoGP® Setup Wizard
Take care to protect exposed game wiring from general foot traffic around the game. Use a conduit or
wire way to protect cables, if needed. Network cables are not marked or coded. Mark the linking cables
for your games, if other such cables in the area could cause confusion. Avoid routing cables near
sources of heat, moisture, or electrical energy such as neon lights, compressor motors, etc.
Page 13 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Game Networking
Earnings Reports
Monitor you game earnings remotely using Coinup®.
Collection Reports
Have a historic record of every collection taken at the game using Coinup®.
Game Adjustments
Online games can have their adjustments modified remotely. Even better, MotoGP games will sync to
the adjustments of the primary cabinet at the location.
Location Registration
Registering your game units to a location helps boost traffic, by allowing players to find them online,
using the Coinup® location finder. Location registration can also be remotely updated using Coinup®.
Page 15 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Maintenance
COMPUTER
The computer contains sensitive components, including a hard drive. Do not handle roughly. Call your distributor
before servicing its internal components. Ask about warranty information as it relates to the PC.
Do not use the PC on/off switch. Turn AC power on or off with the cabinet power switch.
DVD Restore
1. With game and PC on, insert recovery DVD, marked as Disc 1, into DVD-ROM drive tray.
2. Close tray and Turn cabinet AC power switch to OFF.
3. Wait 30 seconds, then turn AC power switch to ON. Recovery begins automatically.
If recovery fails to begin, check that disc is seated properly in DVD-ROM drive tray.
4. Initial software loading may take several minutes. Check progress periodically.
Do not interrupt power or reset the game during recovery.
5. At some point, the game will eject Disc 1 and prompt you to insert Disc 2.
6. Swap discs and close the tray. Do not interrupt power or reset the game.
7. When software has finished loading, a message indicates that restore is complete.
8. Remove DVD restore disc and turn cabinet power switch to OFF.
9. After 30 seconds, turn cabinet power switch to ON.
10. After game restarts, the game will proceed through the Setup Wizard with factory defaults.
An on-screen message acknowledges changes or when you exit a selection without making a change.
At the bottom of each screen, there is a brief description of the highlighted menu option.
Navigating Diagnostic Menus
Volume
TEST UP
SERVICE Volume
DOWN
Page 17 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
MAIN MENU
Setup Wizard
Adjustments
Audits
Online
Resets
System Information
Tests
Utilities
Setup Wizard pg 11 - will only appear if setup wizard has not been completed
Adjustments pg 18 - modify various game settings
Audits pg 23 - view various tracking statistics
Online pg 24 - setup and manage online functionality
Resets pg 27 - used to restore game to factory defaults
Information pg 27 - view various hardware and software information
Tests pg 29 - execute various diagnostic and maintenance tests
Utilities pg 32 - contains tools for managing game performance
Main Menu
Adjustments
ADJUSTMENTS
Game Options
Online System Adjustments
Player Cost Adjustments
Sound Adjustments
Alternative Payment Adjustments
Hardware Adjustments
Coin Adjustments
You can improve earnings by customizing performance with game adjustments. Each variable on an
adjustment menu changes an aspect of game play or appearance. Optimizing these settings can
maintain or increase player interest. Monitor the effects of adjustments by comparing audit
information and earnings before and after changes.
GAME OPTIONS
Page 19 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
Main Menu
Adjustments
Online System Adjustments
Main Menu
Adjustments
Player Cost Adjustments
Freeplay OFF
Game Cost $1.00
Continue Cost $1.00
SOUND ADJUSTMENTS
Game Volume 50
Attract Volume 25
Attract Sound Frequency Frequently
Main Menu
Adjustments
Alternative Payment Adjustments
Main Menu
Adjustments
Hardware Adjustments
HARDWARE ADJUSTMENTS
Brake On
Webcam On
Air Blower On
Page 21 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
Main Menu
Adjustments
Coin Adjustments
COIN ADJUSTMENTS
AUDITS
Coin Audits
System Audits
Gameplay Audits
Main Menu
Audits
Coin Audits
COIN AUDITS
Total Money In $0.00
Main Menu
Audits
System Audits
SYSTEM AUDITS
Watchdogs 0
Exceptions 0
Bad Traps 0
Maintenance Power Cycles 0
Maintenance Reboots 0
Total Up Time: 0 days, 00:00:00
Page 23 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
Main Menu
Audits
Game Audits
GAME AUDITS
Player Starts 0
Continues 0
Continues Offered 0
Multiplayer Games Started 0
Average Game Time 00:00:00
Total Game Time 0 days, 00:00:00
Main Menu
Online
These menus cover all online interaction with CoinUp®.
ONLINE
Main Menu
Online
Connection Details and Test
Use the Test Connection button to refresh the ping results.
Test Results
Server Ping 0 ms Success
Database Ping 295 ms Success
File Server Ping 840 ms Success
Queued Messages 0
Last Successful DB Query 04.05.2015 10:57:13 Last Successful FS Transfer 04.05.2015 10:57:13
Last Successful DB Query 04.05.2015 10:58:13 Last Successful FS Connection 04.05.2015 10:57:13
Last Failed DB Query Never Last Failed FS Connection Never
Main Menu
Online
Online Synchronization
This option executes synchronization with the online database. It will try to update the system
clock, game registration, advertisements, tournaments, and other online features. This
synchronization is also executed when the game is rebooted. Use this option to force any
changes that have been made via coinup.com.
Main Menu
Online
Connection Wizard
The Connection Wizard is a step by step setup process for selecting and configuring the game’s
internet connection.
Main Menu
Online
Cabinet Location/Registration
This option displays current registration status for the machine. It allows the operator to
register the machine to a location or change the registered location of the game. Game
registration allows a variety of helpful interactions with coinup.com and online gameplay.
Main Menu
Online
Software Update
This option contacts database and file servers to check for new software updates.
Page 25 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
Main Menu
Online
Online Debug
ONLINE DEBUG
Main Menu
Online
Online Debug
View Online Permissions
This page displays information regarding permitted online activity.
Online: ENABLED
Registered: ENABLED
Full Connection: ENABLED
Active Connection: ENABLED
Credit Cards: ENABLED
Main Menu
Online
Online Debug
Server Details
Displays server name, IP, and port for both database and file servers.
Main Menu
Online
Online Debug
Certificate Details
Displays the client’s authorization certificate.
Main Menu
Resets
This menu allows for clearing of various settings and information.
Factory Reset clears everything and restores the machine to factory defaults.
RESET
Reset Credits
Reset Coin Audits
Reset Adjustments
Reset High Scores
Reset High Score Photos
Reset Gameplay Audits
Reset Hardware Monitoring Data
Factory Reset
Main Menu
System Information
SYSTEM INFORMATION
System Details
Hardware Monitoring
View Game Log
Page 27 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
Main Menu
Information
System Details
SYSTEM DETAILS
BIOS Vendor: Dell Inc. Version: A06 Date: 03/27/12
Kernel 2.6.39-jl2
Processor Intel® Celleron® CPU G530 @ 2.40GHz
Memory 2051176 kb
G5 Rev 27523
Library Rev 1079
Engine version 01.20.01
I/O lib 01.01.05
IR Track 03.02.35
SDL 1.2.14
Sound Lib 1.2.11
RIO HW: FFFC SW: 0.14
Card Reader 1.6.3
Game Version 1.29
Main Menu
Information
Hardware Monitoring
HARDWARE MONITORING
Main Menu
Information
View Log
This page displays any logged events or errors that occur during the game.
TESTS
Input Tests
Video Tests
Webcam Test
File Test
Coin Meter Test
Lamp Test
Blower Test
Sound Tests
Watchdog Test
Main Menu
Tests
Input Tests
TESTS
Switch Tests
Card Reader Test
Bike Input Test
Main Menu
Tests
Input Tests
Switch Tests
This checks input switch performance. By default, all switches should indicate inactive.
When a switch is pressed, it should indicate active and be highlighted on screen.
SWITCH TESTS
Coin Slot 1 Inactive Numpad 1 Inactive
Coin Slot 2 Inactive Numpad 2 Inactive
Start Inactive Numpad 3 Inactive
Vol+ Inactive Numpad 4 Inactive
Vol - Inactive Numpad 5 Inactive
Test Inactive Numpad 6 Inactive
Service Inactive Numpad 7 Inactive
Numpad 9 Inactive
Numpad 0 Inactive
Numpad # Inactive
Numpad * Inactive
The Switch Test menu has a unique exit procedure, because it checks the switches normally
used for navigation. To exit the switch test menu, press the test button five times.
Page 29 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
Main Menu
Tests
Input Tests
Card Reader Test
On swipe, card reader should read the card type and indicate success/failure for track 1 & 2.
If results indicate failure, that card might be worn. If results indicate failure across several
cards, card reader might be faulty.
Total # of Swipes: 0
# of Successful Swipes: 0
# of Failed Swipes: 0
Main Menu
Tests
Input Tests
Bike Input Test
This menu tests the steering, throttle, and brake mechanisms.
Main Menu
Tests
Video Tests
VIDEO TESTS
Main Menu
Tests
Video Tests
Solid Color Screens
Screen Color test provides a full screen of a solid color.
Main Menu
Tests
Webcam Test
Adjust the webcam’s brightness, contrast, zoom, and horizontal/vertical positioning.
Use take snapshot option to test functionality and picture quality/position.
Main Menu
Tests
File Test
This tests the integrity of the contents of the hard drive, searching for corrupt or missing game
files. Damaged or missing files register as failed and are listed. The only solution to this problem
is to restore the system from the DVD-ROM, as described in the Restore the Hard Drive section.
Main Menu
Tests
Coin Meter Test
Press a start button to increment the coin meter.
Main Menu
Tests
Lamp Test
This page of tests checks for burned-out cabinet lights.
Main Menu
Tests
Blower Test
This test checks the functionality of the air blower at various strengths.
Page 31 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
Main Menu
Tests
Sound Tests
This checks sound volume and quality. Missing sounds indicated digital flaws. Distorted
sounds suggest analog flaws. Lack of sound suggests disconnected or bad cables or speakers.
SOUND TESTS
100 and 1000 Hz tests generate specific frequency sounds on the indicated channel.
Cancel these sounds by selecting another test or exiting the menu.
Main Menu
Tests
Watchdog Test
This tests the Watchdog circuit, which protects the game against screen freezes (infinite loops).
After a countdown, the game resets. To exit before the reset, press either Start or Volume
button, squeeze a trigger or pump a gun. If the test succeeds, the game resets normally. If the
test fails, the reset process loops or ends abnormally. See the Troubleshooting Chapter to
diagnose and correct this problem.
Main Menu
Utilities
UTILITIES
Bike Calibration
Collection
Main Menu
Utilities
Bike Calibration
This is the same procedure described earlier in the manual.
COLLECTION
Take Collection
View Credit Card Fee Details
View Coinup Service Details
Main Menu
Utilities
Collection
Take Collection
TAKE COLLECTION
Send Collections Message contacts the server and delivers the latest collections information.
Operator and location splits can be adjusted through the CoinUp® webpage.
Main Menu
Utilities
Collections
View Credit Card Details
Page 33 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Diagnostic Menu System
Main Menu
Utilities
Collections
View Coinup Service Details
Operation Overview
Having your game connected to CoinUp® allows easy access to software updates and permits game
health and earnings to be monitored via coinup.com.
Operator Registration
New operators may register directly at the game. Simply follow the steps during the Setup Wizard.
Be sure to note your assigned operator id number and your pin. These numbers distinguish operators
and are used to login to the game during unit registration.
Unit Registration
During the setup wizard, you will be prompted to register the game. This links the game to the operator
and ties it to a specific location. Unit registration permits monitoring and management via coinup.com.
Follow the on-screen prompt to login and add/select a location to complete registration.
FCC Compliance You are solely responsible for FCC compliance on installations.
Page 35 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
CoinUp®
Network Configuration
Wired Connection – Ethernet Cable
1. Set up DSL or cable modem service through an ISP for online play or setup a local network.
2. Turn off AC power, unplug the power cord, and open the back door.
3. Run the Ethernet cable to the cabinet.
4. Route the Ethernet cable through the mouse hole in the back door.
5. Inside the cabinet, dress the Ethernet cable away from other cables and metallic parts.
6. Connect the Ethernet cable to the RJ45 jack on the PC.
7. Close the back door.
8. Plug in power cord and turn on AC power.
Connection Wizard
The connection wizard provides a step-by-step guide to configuring an internet connection.
Select a connection type and follow the on screen instructions.
Online Configuration
Dynamic will automatically try to assign an IP address to the game machine
Static allows the game machine to be set with a fixed IP address
Local Configuration
Configures the game to connect to other units on a local area network
Game Registration
After the first reboot with a network connection, you will be prompted to register your location. You can
also register by entering the Diagnostic menu, select Online, then select Cabinet Location/Registration.
Collection Procedure
The CoinUp® server tracks various book-keeping statistics including collections. To see them, log on to
the CoinUp® Operator Center page at www.coinup.com and go to the Reports section.
1. During a normal collection, enter Diagnostic mode - select Utilities – select Collection.
2. Select Take Collection and Review the entire report.
The system calculates Gross Collection from the last time the report screen was cleared.
This figure and the actual collection should agree.
3. Select DO COLLECTION to send collection information.
4. After sending the collections, coin related audits are automatically reset.
This allows coin audits to accurately reflect earnings since the last collection. If you don’t send
collections, the next collection won’t match the figures on the Collections screen and you will
not be able to view your collections on www.coinup.com.
5. Split collection with location as usual.
Page 37 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Troubleshooting
General Troubleshooting
Problem Possible Cause Solution
Game will not power up Game not plugged in. Plug game into outlet.
Game not turned on. Turn on main power switch.
NO VIDEO message Video cables not plugged in properly Reattach and/or tighten video cable
to monitor.
Reattach and/or tighten video cable
to PC.
Faulty video cable Replace video cable
PC not turned on. Turn PC power switch on.
Game resets Bad file. Run File Test. Restore hard drive.
Coin meter does not click during No pulse to meter Check all wiring from meter to I/O
Test board
Faulty meter Replace coin meter
Exits Test Mode every 3 seconds Test button stuck in ON position Slide or toggle button off after Test
Menu appears
Dongle Not Present Dongle missing or disconnected Find dongle usb connection and
reseat in USB port
Faulty USB port Connect dongle to another USB port
Connect I/O Board or USB cable disconnected Check USB connection from PC to
I/O Board Missing I/O board
Try connecting to a different USB
port
Blown fuse Verify 5V and 12V fuses are not
blown
No power to RIO board Check for proper voltage
(+5V, +12V) at RIO P2 connector
Bad RIO Board Replace RIO board with known
functional board
Matchmaker Troubleshooting
Matchmaker Ping fails Game is not connected to the Check Connection Details and Test
internet for an IP and successful pings
NAT and Universal Plug n Play fail Router configuration doesn’t Contact IT administrator and/or
support network play consult router documentation.
Page 39 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Troubleshooting
Page 41 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Parts
Page 43 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Parts
Page 45 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Parts
Tailpipe Assembly
Item Part No. Description QTY
1 608-00198-01 Moto GP Tailpipe 1
2 608-00198-02 Tailpipe LED bracket 1
3 500-00026-01 Red LED superpuck pcb 1
4 #8-32 panhd_phillips Phillips Black Screw 2
5 91870A148 #6-32x3_8-Flat Tamper Black 2
Taillight Assembly
Item Part No. Description QTY
1 600-01651-01 Moto GP Rear taillight plate 1
2 500-00184-13 Taillight – 5”(13cm) RGB LED Strip 1
3 600-01652-01 Moto GP Rear Taillight Acrylic 1
Keypad Assembly
Item Part No. Description QTY
1 2-1-14-00-00-000 Telephone keypad 1
2 600-01590-01 Keypad mounting plate 1
3 606-01106- Moto GP Keypad Decal 1
01_02_03_04 Red, Orange, Blue, Green
Page 47 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Parts
Page 49 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Electrical Wiring
For service, contact your local distributor or your local Betson office for sales, technical information,
warranty or repair. Betson can be reached at (800) 524-2343 Fax (201) 438-4837 www.betson.com
CoinUp® Service Betson Enterprises Headquarters
PlayMechanix™ www.playmechanix.com 303 Paterson Plank Rd.
800 Roosevelt Road, Suite D-103 Carlstadt, NJ 07072
Glen Ellyn, IL 60137 (800) 524-2343 or (201) 438-1300
(866) 646-1975 fax (630) 942-1073 fax (201) 438-4837
Page 53 MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.