Oprea 2019
Oprea 2019
Oprea 2019
www.emeraldinsight.com/1362-0436.htm
Personality
Personality and boredom at work: and boredom
the mediating role of job crafting at work
Bogdan Oprea, Dragos Iliescu, Vlad Burtăverde and
Miruna Dumitrache 315
Department of Psychology,
University of Bucharest, Bucharest, Romania Received 15 August 2018
Revised 1 November 2018
25 January 2019
Abstract 1 May 2019
21 June 2019
Purpose – Boredom at work is associated with negative consequences, therefore it is important to 28 June 2019
investigate whether employees engage in job crafting behaviors that reduce boredom and what are the Accepted 1 July 2019
individual differences associated with these behaviors. The paper aims to discuss these issues.
Design/methodology/approach – A questionnaire study was designed to examine the mediating role of
job crafting in the relationship between conscientiousness and emotional stability and boredom among
252 employees (Study 1) and in the relationship between Machiavellianism and psychopathy and boredom
among 216 employees (Study 2).
Findings – The results showed that conscientiousness is negatively related to work-related boredom. This
relationship is mediated by job crafting. Neuroticism and psychopathy are positively associated with
boredom at work, but these relationships are not mediated by job crafting behaviors.
Research limitations/implications – The study was based on self-reported measures, which might raise
questions of common-method bias, and the research samples contained mostly women and young employees,
which raises questions about generalizability of our findings. At the same time, the cross-sectional design
does not allow causal inferences.
Practical implications – Organizations can select employees based on their personality for jobs that
predispose to boredom and give them enough autonomy to be able to craft them. Moreover, they can identify
employees who need support to manage their boredom and include them in job crafting interventions.
Originality/value – Traditionally, boredom at work has been considered as resulting from characteristics of
tasks and jobs. The findings indicate that some employees can make self-initiated changes to their work in
order to reduce their boredom and possibly its negative consequences.
Keywords Big Five, Mediation, Job crafting, Dark triad, Boredom at work
Paper type Research paper
Introduction
Boredom at work represents the state of low arousal and dissatisfaction, which is
attributed to an inadequately stimulating work environment (Mikulas and Vodanovich,
1993; Reijseger et al., 2013). It is relatively common, 11–56 percent of British employees
from the 80s reporting that they find their entire job boring and 79–87 percent
reporting that they sometimes feel bored at work (Fisher, 1993). Boredom is associated
with negative consequences, including counterproductive work behaviors (Bruursema
et al., 2011; van Hooff and van Hooft, 2014), absenteeism (Kass et al., 2001), turnover
intentions (Reijseger et al., 2013) and depressive symptoms (Wiesner et al., 2005).
The involved costs of employees spending time on private affairs during working
hours because of boredom are estimated at over $750bn per year in the USA alone
(van der Heijden et al., 2012).
Despite its consequences and associated costs, boredom at work drew little attention from
researchers in comparison with other psychological states (Loukidou et al., 2009; Piotrowski,
2013). Most studies focused on identifying the characteristics of tasks and jobs (Loukidou et al.,
2009; Reijseger et al., 2013; Shackleton, 1981; van Hooff and van Hooft, 2017) that are associated Career Development International
with boredom. This line of research has led to practical solutions for reducing boredom, such as Vol. 24 No. 4, 2019
pp. 315-330
alternation of operations, job rotation and job redesign (Ayough et al., 2012; Azizi et al., 2010; © Emerald Publishing Limited
1362-0436
Shackleton, 1981). What is still not well known is which employees tend to feel less bored at DOI 10.1108/CDI-08-2018-0212
CDI work and why. Research revealed some individual differences that are associated with
24,4 work-related boredom, such as boredom proneness (Farmer and Sundberg, 1986), but literature
is still scarce. This topic needs more attention because studying individual differences can have
a major impact on selection for jobs where employees can get bored easily or on identifying
employees who need organizational support to manage their boredom.
We intend to address this gap by investigating the association between personality and
316 work-related boredom. Modern approaches regard the employees as active agents that can
change at their own initiative certain job characteristics (Wrzesniewski and Dutton, 2001).
One such initiative is job crafting, namely the changes regarding job demands and job
resources that employees proactively make (Tims et al., 2012). Employees may reduce their
boredom through job crafting and, indeed, recent cross-sectional and longitudinal studies
show a negative association between job crafting and boredom at work (Harju et al., 2016;
Harju et al., 2018; van Hooff and van Hooft, 2014). Given that recent studies already show a
link between personality and job crafting (Roczniewska and Bakker, 2016; Rudolph et al.,
2017), we propose that this form of bottom-up job design is one of the mediators in the
relationship between personality and boredom at work.
Method
Participants and procedure
The sample included in this study consisted of 252 Romanian employees working in the
following sectors: information and communication (19.8 percent), commerce (15.5 percent),
finance and insurance (9.5 percent), science and technology (9.1 percent), education
(6.3 percent), healthcare (5.2 percent), manufacturing (5.2 percent) and other areas (33.7
percent). The sample consisted of 76.6 percent women (n ¼ 193) and 23.4 percent men (n ¼ 59).
The average age of the sample was 27.26 (SD ¼ 7.49). The study was conducted on a
non-random convenience sample. For the sample to include as many occupations as possible,
we used two sources of data collection: social media platforms and the e-mail addresses of the
employees from companies that agreed to participate in the study. Thus, participants received
the link to the questionnaire via their e-mail address or on social media platforms. The first
page of the survey informed the participants of the purpose of the study and explained that
the individual data of the participants would be confidential. 252 individuals completed the
questionnaire. There were no missing values and all respondents were employed.
Measurement instruments
Job boredom was measured using the Dutch Boredom Scale (DUBS; Reijseger et al., 2013).
The scale contains six items capturing the cognitive, affective and behavioral manifestation
of job boredom (e.g. “At work, time goes by very slowly”). The items were scored on a
five-point scale (1 ¼ never to 5 ¼ always).
Increasing structural job resources, decreasing hindering job demands and increasing
challenging job demands were examined using the Job Crafting Scale (Oprea and Ştefan,
2015; Tims et al., 2012). The scale contains five items for increasing structural resources
(e.g. “I try to develop myself professionally”), six items for decreasing hindering demands
(e.g. “I manage my work so that I try to minimize contact with people whose problems affect
me emotionally”), and five items for increasing challenging demands (e.g. “If there are new
developments, I am one of the first to learn about them and try them out”). The items were
scored on a five-point scale (1 ¼ never to 5 ¼ very often).
CDI Conscientiousness and emotional stability were measured using the IPIP Big Five
24,4 Inventory (Iliescu et al., 2015; Goldberg et al., 2006). The IPIP Big-Five scales contain ten
items for conscientiousness (e.g. “I pay attention to details”) and ten items for emotional
stability (e.g. “I am relaxed most of the time”). The items were scored on a five-point scale
(1 ¼ strongly disagree to 5 ¼ strongly agree).
320 Results
Measurement model
Before data analysis, we used Mahalanobis distance (Yuan et al., 2004) to find multivariate
outliers (i.e. unusual item response patterns). Based on the results, nine cases were removed.
Then, to maintain an adequate parameter-to-sample size ratio (Nunnally and Bernstein, 1994),
we used item parcels as manifest indicators of the latent constructs. Subsequently, we
parceled the items based on the magnitude of the factor loadings, each parcel sequentially
taking up the items with the highest and the lowest factor loadings (Matsunaga, 2008), as
follows: two parcels for increasing structural resources (one parcel by averaging two items
and one parcel by averaging three items), three parcels for decreasing hindering demands (two
items for each), two parcels for increasing challenging demands (one parcel by averaging two
items and one parcel by averaging three items), and three parcels for job boredom (two items
for each). In order to safeguard against estimation bias caused by a reduced number of parcels
(Matsunaga, 2008), we used five parcels for conscientiousness and five parcels for emotional
stability (by averaging two items for every parcel).
In order to test the factor structure of our measures, we conducted Confirmatory Factor
Analysis using MPlus (Muthén and Muthén, 1998-2011). The CFA results for the
hypothesized 6-factor model ( χ2 ¼ 245.112, df ¼ 155, RMSEA ¼ 0.05, CFI ¼ 0.96, TLI ¼ 0.96,
SRMR ¼ 0.05) fitted the data better than any alternative model, e.g. the model where all
parcels loaded on a single factor model ( χ2 ¼ 1,720.750, df ¼ 170, RMSEA ¼ 0.19, CFI ¼ 0.38,
TLI ¼ 0.31, SRMR ¼ 0.15), or the model where boredom and emotional stability loaded on a
single factor ( χ2 ¼ 572.500, df ¼ 160, RMSEA ¼ 0.10, CFI ¼ 0.83, TLI ¼ 0.81, SRMR ¼ 0.12).
For the proposed six-factor model, the root mean squared error of approximation (RMSEA)
was lower than 0.06, the comparative fit index (CFI) and the Tucker–Lewis Index (TLI) were
close to 0.95 and the standardized root mean squared residual (SRMR) was lower than 0.08,
as recommended by Hu and Bentler (1999). Therefore, the measures adopted in our study
were valid.
M SD 1 2 3 4 5 6
Discussion
We predicted that increasing structural resources and challenging demands will mediate the
negative relationship between conscientiousness and boredom at work (H1). The data
partially supported H1. This finding is in line with the claim of Loukidou and colleagues
(2009) regarding conscientiousness and boredom, our cross-sectional data being consistent
with the results from laboratory conditions (Sansone et al., 1999). Our study contributes to
the understanding of this relationship by identifying job crafting as a mediator. Existing
literature already supports a negative relationship between emotional stability and boredom
at work (Hill, 1975). However, job crafting did not mediate the relationship between the two
variables; H2 is not supported by our data. The positive association between neuroticism
and boredom at work can be explained by the poor emotional adjustment of neurotic
employees, which makes them predisposed to experience frustration and emotional upset in
relation to tasks (Hill and Perkins, 1985).
Conscientiousness
–0.29***
0.49***
Increasing –0.16**
Boredom at
structural job
work
resources Figure 1.
Standardized
estimates for the
relationships between
–0.20** conscientiousness,
Emotional
stability emotional stability,
and boredom at work,
mediated by job
crafting
Notes: **p < 0.01; ***p < 0.001
CDI Study 2: Machiavellianism and psychopathy
24,4 Considering that work is a complex social activity, it leads to the expression of both the bright
and the dark side of human nature. The bright side of human nature is expressed in the work
context in terms of integrity (Ones et al., 1993), organizational citizenship behavior (Organ,
1997), prosocial behaviors (George, 1991), or common goals and values (Finegan, 2000). The
dark side of human nature is expressed at the workplace in abusive supervision (Tepper,
322 2007), counterproductive behaviors (Bowling and Gruys, 2010), or organizational politicking
(Poon, 2003). Therefore, it is assumed that desirable and undesirable dispositional individual
differences are responsible to a great extent for both of the behavior categories mentioned
above (Furnham et al., 2013). By measuring individual differences that are expected to lead to
negative behaviors, organizations are able to prevent and control them. When it comes to
individual differences that lead to the expression of the dark side of human nature at the
workplace, the Dark Triad is the most used conceptual model (Furnham et al., 2013). As a
consequence, for a better understanding of workplace behaviors it would be useful to
investigate how undesirable personality dispositions are related to important workplace
outcomes, such as job crafting and boredom.
The organizational behaviors associated with Dark Triad were explained relying on the
Social exchange model (O’Boyle et al., 2012). The evolutionary explanation of personality
suggests that dispositions emerged in the “social landscape to which humans have had to
adapt” (Buss, 1991, p. 471). Therefore, personality traits are considered responsible for the
way in which people get their place within the group and gain status and reputation (O’Boyle
et al., 2012). Most people do this relying on evolutionary stable strategies such as compassion,
altruism and cooperation, characteristics that are prosocial in their nature (Buss, 2008). Still, a
part of the individuals solves these problems through more individually agentic, exploitative
means as those encompassed by the Dark Triad ( Jonason and Webster, 2010). Evolutionary
personality researchers highlight the adaptive value of the Dark Triad as the individuals
characterized by these traits extract resources from the collective (O’Boyle et al., 2012).
Social exchange theory describes how relationships are developed through the fair
exchange of rewards and the impositions of costs between individuals. Applied to
organizational contexts, the theory explains that employees work in exchange for direct
rewards such as pay and services and indirect rewards such as admiration and reputation
(Cropanzano and Mitchell, 2005). The Social exchange theory is considered a suitable
framework in the conceptualization of the impact of the Dark Triad on work behaviors
(O’Boyle et al., 2012) because employees characterized by the Dark Triad traits tend to
violate the assumptions of a fair-exchange relationships ( Jonason, Li and Teicher et al.,
2010). Drawing on the Social exchange theory, we propose the Dark Triad traits as
important individual differences in understanding boredom at work.
Machiavellianism refers to the tendency to manipulate others for personal benefits and to
a cynical view of human nature (Paulhus and Williams, 2002). Machiavellian individuals
usually seek success and social reputation through political machination rather than
concentrating on their work settings (O’Boyle et al., 2012). Therefore, in order to have time
for political machination, Machiavellians may decrease hindering job demands (i.e. making
their work mentally and emotionally less intense). As a consequence, decreasing hindering
demands may lead to boredom at work because individuals may perceive their work context
as unstimulating due to the leisure associated with the decrease of demands:
H3. The positive relationship between Machiavellianism and boredom at work is
mediated by decreasing hindering job demands.
Psychopathy is described in terms of low-empathy and anxiety, impulsivity, low remorse,
thrill-seeking, difficulty in complying with rules and willingness to take risks (Hare, 1991).
Psychopath’s actions are usually inconsistent with the principles of social exchange such as
cooperation, resource exchange and reciprocity (O’Boyle et al., 2012). Researchers showed that Personality
psychopathy is an indicator of a fast life strategy ( Jonason, Koenig and Tost 2010) – which is and boredom
derived from the life history theory (Figueredo et al., 2005). Life history theory relies on the at work
general evolutionary theory. This theory identifies fundamental trade-offs that individuals
must resolve when allocating limited resources to various aspects of their lives and highlights
the environmental conditions that favor particular resource allocations. Life history
strategies vary on a slow-to-fast continuum, in congruence with the manner individuals 323
resolve life history trade-offs ( Jonason, Koenig and Tost 2010). Regarding psychological and
behavioral implications, fast strategies are related to preferences toward immediate
gratification, short-term opportunism and risk-seeking. On the contrary, slow strategies are
associated with preferences for long-term planning and decisions (Griskevicius et al., 2011).
Relying on this, we can assume that individuals high in psychopathy may seek immediate
gratification, act opportunistically and show a general antisocial attitude at their workplace
which may make them express boredom at work and decrease hindering job demands.
Indeed, recent findings ( Jonason and O’Connor, 2017) indicate that employees high in
psychopathy are more likely to cut corners at work (i.e. minimizing the effort expended when
doing work, skipping tasks and using short-cuts to get ahead). Moreover, psychopaths tend to
perform well when they work in environments that require an emotionless behavioral style
(O’Boyle et al., 2012). Therefore, they may try to make their work environment emotionally less
intense by decreasing hindering demands. Even though most people would encounter external
and internal barriers in reducing demands, it is not the case for psychopaths because they have
diminished concerns for moral and social values ( Jonason et al., 2015), they have difficulties in
complying with rules (Furnham et al., 2013), and are characterized by a fast life strategy.
Because psychopaths are characterized by a fast life strategy, being opportunistic and oriented
to immediate gratification, they are unlikely to meet these needs by taking additional tasks,
because they are not oriented toward making an effort to contribute to the group. Therefore,
psychopathy is not expected to correlate with increasing challenging job demands.
H4. The positive relationship between psychopathy and boredom at work is mediated
by decreasing hindering job demands.
Method
Participants and procedure
The sample included in this study consisted of 216 Romanian employees working in the
following sectors: information and communication (8.3 percent), commerce (9.7 percent), finance
and insurance (6 percent), science and technology (9,7 percent), education (13 percent),
healthcare (23.1 percent), manufacturing (2.3 percent) and other areas (32.4 percent). The
sample consisted of 81.5 percent women (n ¼ 176) and 18,5 percent men (n ¼ 40). The average
age of the sample was 33.40 (SD ¼ 10.37). The procedure was the same as in Study 1.
Measurement instruments
Machiavellianism and psychopathy were measured using the Short Dark Triad Scale ( Jones
and Paulhus, 2014). The scale contains nine items for Machiavellianism (e.g. “I like to use
clever manipulation to get my way”) and nine items for psychopathy (e.g. “People who mess
with me always regret it”). The items were scored on a five-point scale (1 ¼ strongly disagree
to 5 ¼ strongly agree).
The other measurement instruments were the same as in Study 1.
Results
Measurement model
We have used the same statistical procedures as in Study 1. Based on Mahalanobis distance,
five cases of unusual item response patterns were removed. Then, we parceled the items
CDI based on the magnitude of the factor loadings, as follows: three parcels for decreasing
24,4 hindering demands (two items for each), three parcels for boredom (two items for each), four
parcels for Machiavellianism and four parcels for psychopathy (three parcels by averaging
two items and one parcel by averaging three items). The hypothesized four-factor model
( χ2 ¼ 101.507, df ¼ 71, RMSEA ¼ 0.04, CFI ¼ 0.97, TLI ¼ 0.96, SRMR ¼ 0.05) fitted the data
better than any alternative model, e.g. the model where all items loaded on a single factor
324 model ( χ2 ¼ 534.518, df ¼ 77, RMSEA ¼ 0.16, CFI ¼ 0.56, TLI ¼ 0.48, SRMR ¼ 0.13), or the
model where Machiavellianism and psychopathy loaded on a single factor ( χ2 ¼ 180.013,
df ¼ 74, RMSEA ¼ 0.08, CFI ¼ 0.89, TLI ¼ 0.87, SRMR ¼ 0.07). Therefore, the measures
adopted in our study were valid.
Hypotheses testing
The hypothesized model included direct effects from Machiavellianism and psychopathy to
boredom and indirect effects from these two personality traits to boredom through
decreasing hindering demands. Effects were computed for 5,000 bootstrapped samples. The
direct paths from Machiavellianism to boredom was not statistically significant, as well as
the path from psychopathy to decreasing hindering demands, so they were removed from
the model. The final model showed a good fit to the data ( χ2 ¼ 103.392, df ¼ 72,
RMSEA ¼ 0.05, CFI ¼ 0.97, TLI ¼ 0.96, SRMR ¼ 0.06). H3 and H4 were not supported by
the data. The final model is presented in Figure 2.
Discussion
The mediation hypothesis has not been supported for the relationship between
Machiavellianism and boredom at work (H3) and for the relationship between psychopathy
and work-related boredom (H4). Although employees with a high level of psychopathy tend to
be more bored at work, job crafting is not a mediator in this relationship. This positive
association may be explained by the excitement seeking tendencies of psychopaths (Hare, 1991).
Future studies can investigate why employees high on psychopathy feel more bored at work,
considering variables such as procrastination (Lyons and Rice, 2014).
General discussion
Theoretical and practical implications
From a theoretical point of view, the present study contributes to the understanding of
boredom in terms of job characteristics. Increasing structural job resources and increasing
challenging job demands were negatively associated with boredom. Our results support the
assumption of the JD-R model (Bakker and Demerouti, 2007; Schaufeli and Bakker, 2004),
M SD 1 2 3 4
325
Boredom at
work
Figure 2.
Standardized
Decreasing estimates for the
hindering job 0.32***
relationships between
demands psychopathy, job
crafting, and boredom
at work
Note: *p < 0.05, ***p < 0.001
according to which boredom occurs due to a working environment lacking both resources and
demands. Our findings are in line with the results of another study (van Hooff and van Hooft,
2017), in which boredom was negatively associated with all the job characteristics from
Hackman and Oldham’s (1975) JCM, such as autonomy and skill variety.
Beyond that, we have identified a mediator in the relationship between personality and
boredom at work. Most studies focus only on the relationship between individual differences
and boredom, without providing an explanatory mechanism (Loukidou et al., 2009;
Shackleton, 1981). As we discovered, conscientious employees can be active agents in
determining the psychological states they experience at work. By crafting their jobs,
conscientious employees can increase their level of resource, which may reduce boredom.
This finding is in line with the existing literature regarding job crafting and work-related
boredom (Harju et al., 2016; Harju et al., 2018; van Hooff and van Hooft, 2014) and it provides
a possible explanation for the relationship between personality and boredom.
In terms of practical implications, organizations can select employees high in
conscientiousness and low in psychopathy for jobs that predispose to boredom, by applying
personality testing. They can also give employees enough autonomy to be able to craft jobs.
More than that, organizations can identify employees who need support to manage their
boredom and include them in job crafting interventions. Employees can be trained to craft
their jobs by developing self-directedness through self-monitoring and goal setting (van den
Heuvel et al., 2015), especially if they are low in emotional stability or high in psychopathy.
Finally, organizations can also provide training for managers in order to instruct them to
stimulate their subordinates to craft structural resources. These solutions have the potential
to reduce employees’ boredom and to mitigate its negative consequences, such as
depression, distress (van Hooff and van Hooft, 2014), counterproductive work behaviors
(van Hooff and van Hooft, 2014), absenteeism (Kass et al., 2001) and turnover intentions
(Reijseger et al., 2013).
Conclusion
Traditionally, boredom at work has been considered as resulting from characteristics
of tasks and jobs. The findings of this study indicate that employees high in conscientiousness
can make self-initiated changes to their work in order to reduce their boredom. At the same
time, employees low in emotional stability and high in psychopathy are more likely to
experience boredom at work. Therefore, organizations can manage the level of boredom
experienced by the employees and its negative consequences through recruitment based on
personality testing, job design for more autonomy and job crafting interventions.
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Further reading
Holt, J.K. (2004), “Item parceling in structural equation models for optimum solutions”, paper presented at the
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Personalitate: IPIP-Ro”, Psihologia Resurselor Umane, Vol. 13 No. 1, pp. 83-112.
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Publications, Thousand Oaks, CA.
Corresponding author
Bogdan Oprea can be contacted at: [email protected]
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