BSBOPS504 Learner Evidence V1.0 .
BSBOPS504 Learner Evidence V1.0 .
BSBOPS504 Learner Evidence V1.0 .
I conducted a risk assessment for a new marketing campaign to identify potential risks and develop
mitigation strategies.
The outcome was a well-documented risk assessment report that helped the marketing team anticipate and
prepare for potential issues, ensuring the campaign ran smoothly with minimal disruptions.
1. Developing Action Plans: Created specific action plans for each identified risk.
2. Resource Allocation: Ensured that necessary resources and personnel were allocated for the
implementation of the mitigation strategies.
3. Monitoring and Adjustment: Regularly monitored the progress of the implementation
through weekly meetings and adjusted the strategies as needed.
4. Stakeholder Communication: Kept all relevant stakeholders informed about the progress
and any changes in the risk landscape.
The product launch was successful, with all identified risks being effectively managed and mitigated. This
resulted in the project being completed on time and within budget.
1. Preparation: Prepared training materials, including slides, handouts, and case studies.
2. Session Delivery: Delivered the training through lectures, interactive discussions, and hands-
on exercises.
3. Assessment: Evaluated participants' understanding through a quiz and a group project
exercise.
4. Feedback Collection: Collected feedback from participants to improve future sessions.
Participants gained a better understanding of risk management principles and were able to apply them in
their respective projects. Positive feedback indicated that the training was engaging and beneficial.
I reviewed and updated the company’s risk management policies to ensure they were up-to-date with
current best practices.
When did you do it?
1. Current Policy Review: Conducted a thorough review of the existing risk management
policies.
2. Research: Researched current best practices and regulatory requirements in risk
management.
3. Drafting Updates: Drafted updates to the policies incorporating new insights and feedback
from stakeholders.
4. Approval and Implementation: Presented the updated policies to senior management for
approval and facilitated their implementation across the organization.
The updated risk management policies were approved and implemented, leading to a more proactive and
effective approach to managing business risks within the organization.
Element/criteria Details of evidence of competency in criteria
2. Identify risks
2. Document risks that apply to the scope, Collaborate with stakeholders to identify and
3 in consultation with relevant parties document risks relevant to the scope. Utilize
structured workshops or meetings to facilitate
discussions and gather diverse perspectives.
Document identified risks systematically,
including their potential impact and likelihood of
occurrence. Ensure transparency and inclusivity
by involving all relevant parties in the
consultation process. Validate and prioritize
identified risks based on their significance to the
scoped area. Regularly review and update the
documented risks to reflect changes in the
organizational context or external environment.
3. Analyse risks
3. Evaluate and prioritise risks for Evaluate and prioritize risks for treatment by
3 treatment considering their likelihood and potential impact
on organizational objectives. Utilize risk
assessment techniques such as risk matrices or
risk scoring models to quantify and rank risks.
Focus on addressing risks with high likelihood
and high impact first, as they pose the greatest
threat to the organization. Consult with
stakeholders and subject matter experts to gain
insights into the significance of each risk and the
feasibility of treatment options. Prioritize risks
that align with strategic priorities and have the
potential to be effectively mitigated.
Continuously review and update risk priorities
based on changes in the risk landscape and
organizational priorities.
4. Determine and select from options for Determine and select options for treating risks by
1 treating risks considering their effectiveness, feasibility, and
cost-effectiveness. Options may include risk
avoidance, risk mitigation, risk transfer, or risk
acceptance. Evaluate each option based on its
ability to reduce the likelihood or impact of the
risk. Consult with stakeholders and subject
matter experts to identify the most suitable
treatment options for each risk. Prioritize
treatments that align with organizational
objectives and risk tolerance levels. Select
treatments that offer the best balance between
effectiveness and resource allocation.
Continuously monitor and review the selected
treatments to ensure their ongoing relevance
and effectiveness in managing risks.
4. Develop action plan for implementing Developing an action plan for implementing
2 risk treatment risk treatment involves several key steps:
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements,
performance criteria and foundation skills of this unit, including evidence of the ability to:
Led a comprehensive risk management process
Lead at least one risk management
process for an organisation or work for the organization, involving risk identification,
area assessment, and mitigation strategies.
Collaborated with stakeholders to ensure
alignment with organizational goals and
objectives. Utilized industry best practices and
methodologies to guide the risk management
process effectively. Facilitated workshops and
meetings to gather diverse perspectives and
insights on potential risks. Developed action
plans to address identified risks, assigning
responsibilities and timelines accordingly.
Monitored progress and implemented
adjustments as needed to ensure the process's
success. Communicated updates and findings to
relevant stakeholders, maintaining transparency
and accountability throughout. Evaluated the
effectiveness of risk mitigation strategies and
documented lessons learned for future
improvements. By leading this risk management
process, contributed to enhancing the
organization's resilience and proactive risk
management culture.
Monitor and evaluate the action Monitoring and evaluating the action plan
plan and risk management process and risk management process is essential for
ensuring effectiveness and adaptability.
Regularly track progress against established
milestones and objectives to identify any
deviations or areas for improvement. Gather
feedback from stakeholders to assess the
plan's impact and relevance. Evaluate the
efficiency of implemented risk management
measures and their alignment with
organizational goals. Analyze data and
metrics to identify trends, patterns, and
emerging risks. Adjust the action plan and
risk management process as needed based
on evaluation findings and changing
circumstances. Communicate updates and
insights to stakeholders to maintain
transparency and accountability. By
prioritizing monitoring and evaluation,
organizations can optimize their risk
management efforts and enhance resilience
against potential threats.
Maintain documentation Maintaining documentation is crucial for
ensuring transparency, accountability, and
continuity in risk management efforts.
Document all aspects of the risk
management process, including risk
assessments, action plans, and mitigation
measures. Use standardized templates and
formats to organize information consistently
and facilitate easy access. Ensure
documentation is regularly updated to
reflect changes in risks, treatments, and
organizational contexts. Store
documentation securely and accessible to
authorized personnel to maintain
confidentiality and integrity. Implement
version control to track revisions and ensure
the accuracy of information. Regularly
review documentation to ensure
completeness and compliance with
organizational policies and regulatory
requirements. By maintaining
comprehensive documentation,
organizations can facilitate knowledge
sharing, decision-making, and continuous
improvement in risk management practices.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in
the performance criteria that are required for competent performance.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in
the elements, performance criteria and foundation skills of this unit, including knowledge
of:
Tools and techniques to identify Tools and techniques for identifying risks in
risks to scope risk management scope risk management processes include
processes brainstorming, SWOT analysis, risk registers,
cause and effect diagrams, scenario analysis,
Delphi technique, interviews, risk workshops,
benchmarking, checklists, expert judgment,
and historical data analysis. These methods
facilitate comprehensive risk identification by
leveraging collaborative discussions, expert
input, and analysis of past incidents and
industry standards.