Transform Your Traditional Business Into A World-Class Business
Transform Your Traditional Business Into A World-Class Business
Transform Your Traditional Business Into A World-Class Business
Requirements
Guideline
Vocabulary
Pusat Pengembangan Sumber Daya Manusia
Kementerian Agraria dan Tata Ruang/Badan Pertanahan Nasional
Why ISO?
• Better Business
• Better Regulation
• Better Products / Services
Pusat Pengembangan Sumber Daya Manusia
Kementerian Agraria dan Tata Ruang/Badan Pertanahan Nasional
TRADITIONAL
VS
A WORLD-CLASS
BUSINESS
Pusat Pengembangan Sumber Daya Manusia
Kementerian Agraria dan Tata Ruang/Badan Pertanahan Nasional
TRADITIONAL A WORLD-CLASS
• Managed by Owner/Family/Relative 1. Widely held by Public/Professional
• Rigid Guidance 2. Collaborative Guidance/Best Practice
• Single Function 3. Integrated Function
• Limited Time (9 to 5) 4. Unlimited Time
• Process Focused
5. Risk Focused
• Owner Controlled
6. Customer Controlled
• Hard & Slow to Improve
7. Easy & Quick to Improve
• Cost Focused
• Profit Oriented 8. Outcome Focused
• Limited to the Local Area 9. Customer & Society Oriented
• “if you do not like, do not buy it” 10. Extent to the Global Area
11. “Tell us how you like it”
Pusat Pengembangan Sumber Daya Manusia
Kementerian Agraria dan Tata Ruang/Badan Pertanahan Nasional
Thank
You