UNIT 6 STAFFING

MULTIPLE CHOICE QUESTIONS

Q. Question:
No

1. Recruitment is a widely viewed as a _________ process

a) Positive
b) Negative
c) Both positive and negative
d) None

2. The firm must go to external source of recruitment for

a) Lower entry jobs.
b) For expansion
c) For positions whose specifications cannot be met by present personnel.
d) All of the above

3. Recruitment is a widely viewed as a _________ process

a) Positive
b) Negative
c) Both positive and negative
d) None

4. Which of the following is the most serious problem that might arise due to
excessive reliance on Internal recruitment.
a) High Labour turnover.
b) Lack of motivation
c) Reduce job performance
d) Internal resistance.

5. Internal recruitment has the potentiality to increase the ______ of the employee.
a) Conclict
b) Misunderstanding
c) Income
d) Morale

KVS ZIET BHUBANESWAR 26/10/2021 1

6. Employment exchange are generally the main agencies of ______
a) Private employment
b) Public employment
c) Professional employment
d) None.

7. A perquisite for a successful & efficient recruitment programme is to have a(n)

a) Corporate policy
b) HR policy
c) Recruitment policy
d) Health policy

8. The advantages of recruiting an employee by Advertising method is_________

a) Fresh graduates with latest technology
b) Wider choice of qualified personnel
c) Limited choice
d) Economical

9. The cost of Recruiting General manager is very ______through Advertisment .

a) Economic
b) Cheaper
c) Costlier
d) Expensive

10. Advertisement through Newspaper, T.V. , radio, professional journal &

magazines are ______ method of recruitment.
a) Direct
b) Indirect
c) Third party
d) None.

11 (1). Which of the following functions of management refers to ‘Keeping and

keeping filled the job positions in an organization?
(a) Planning (b). organizing (c). Staffing (d). controlling

12 (2). Which step in the selection process helps in eliminating unqualified

applicants on the basis of information supplied in the application form;
(a). Selection tests (b). Preliminary screening (c). Employment interview (d).
Selection decision

KVS ZIET BHUBANESWAR 26/10/2021 2

13 In staffing function, which combination of activities in sequential order is correct?
(a) Recruitment, selection, training, placement
(b) Selection, training, recruitment, placement
(c) Recruitment, selection, placement, training
(d) Recruitment, training, selection, placement

14 _ is a process of learning and growth.

(a) Training
(b) Development
(c) Recruitment
(d) Both (a) and (c)

15 It refers to the employee occupying the position or post for which the person has
been selected.
(a) Orientation
(b) Selection
(c) Placement
(d) Recruitment

16 The important aspects of staffing include

(a) Selection
(b) Training
(c) Recruitment
(d) All of the above

17 (7). It refers to the horizontal movement of employees along the organisational

structure,
(a) Transfer
(b) Promotion
(c) Training

KVS ZIET BHUBANESWAR 26/10/2021 3

18 It is a measure of an individual’s potential for learning new skills.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

19 Mr. M. D’Souza, a chief manager in a company using highly sophisticated

machines and equipments, wants that every employee should be fully trained
using the machines and equipments. Suggest the best method of training that Mr.
M. D’Souza can use for training of the employers.
(a). Orinetation method (b) Vestibule training method (c). Internship
(d). Apprenticeship programme.

20 AB enterprises is a company manufacturing water geysers. The company has a

functional structure with four main functions:- production, Marketing, Finance
and human resource. As the demand for the product grew, the company decided
to hire more employees. Identify the concept which will help the human Resource
Manager in deciding the actual number of persons required in each department.
(a). workload analysis (b). Workforce analysis (c). horizontal analysis
(d). None of these

21 XY enterprises is a company enganged in the marketing of air-condtioners of a

famous brand. The company has a functional structure with four main funtions:-
Purchase, sales, Finance and Staffing. As the demand for product grew, the
companydecided to recruit more employees. Identify the concept which will help
the Human Resource manager to find out the number and type of personnel
available so that he could decide and recruit the required number of persons for
each department.
(a). workload analysis (b). Workforce analysis (c). horizontal analysis
(d). None of these

22 Lalit has always been fascinated to the job of a plumber. Therefore, he decided to
become a plumber. He was told that in order to understand and learn this
workmanship, he will have to work under the guidance of a master worker for a
certain number of years. Identify the type of training being described in the given
lines.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training

KVS ZIET BHUBANESWAR 26/10/2021 4

23 When J J Singh applied for the post of Computer teacher in a school in
Bhubaneswar, he was asked to prepare a power point presentation on a particular
topic during selection procedure. Identify the type of selection test being
mentioned in the above lines,
(a) Trade test
(c) Intelligence test
(b) Personality test
(d) Interest test

24 Identify the correct sequence of the steps involved in the staffing process
(a) Recruitment, Estimating the Manpower Requirements, Placement and
Orientation, Selection
(b) Estimating the Manpower Requirements, Selection, Placement and
Orientation, Recruitment
(c) Selection, Estimating the Manpower Requirements, Recruitment, Placement
and Orientation
(d) Estimating the Manpower Requirements, Recruitment, Selection, Placement
and Orientation

25 This test is an indicator of a person’s learning ability or the ability to make

decisions and judgements.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

26 Training is a process of increasing ……… and ………….

(A) Goal, Objective
(B) Salary, wages
(C) Job, career
(D) Knowledge, Skills

27 Development is a process of …………… and ………..

(A) Learning, Growth
(B) Job, career
(C) Knowledge, Skills
(D) Goal, Objective

28 Traning is mainly for:

(A) Managerial personnel
(B) Non Managerial personnel
(C) Both the above
(D) None of the above

KVS ZIET BHUBANESWAR 26/10/2021 5

29 Time duration of traning is?
(A) Fixed
(B) Unending
(C) Unlimited
(D) pervasive

30 The purpose of development is :

(A) Overall growth of the organization
(B) Overall growth of the employees
(C) Growth of the responsibilities
(D) Growth of authorities

31 Development is mainly for:

(A) Managerial personnel
(B) Non Managerial personnel
(C) Both the above
(D) Workers

32 Development includes:
(A) Training
(B) Learning
(C) Education
(D) All the above
33 Which of the following is the process of learning and growth?
(A) Development
(B) Delegation
(C) Decentralisation
(D) All the above

34 Development is:
(A) Job oriented
(B) Career oriented
(C) Goal oriented
(D) Cost oriented

35 On the job training is provided:

(A) At the workplace
(B) Away from workplace
(C) In Classroom
(D) In Conference hall

36 This analysis would enable an assessment of the number and types of human
resources necessary for the performance of various jobs and accomplishment of
organisational objectives.
i. Breakeven analysis (b) Workload analysis (c) Workforce
analysis (d) All of the above

37 _________________refers to the process of searching for prospective employees

and stimulating them to apply for jobs in the organisation.

KVS ZIET BHUBANESWAR 26/10/2021 6

 I. Selection (b) Training. (c) Recruitment (d) Orientation

The process of introducing the selected employee to other employees and

38 familiarising him with the rules and policies of the organisation.
I. Orientation (b) Selection (c) Training (a) Recruitment

39 Under this method of recruitment, an organisation maintains a database of

unsolicited applicants in their offices.
(a) Direct recruitment (b) Casual callers (c) Labour contractors (d)
Advertising on television

40 Which of the following is an internal source of recruitment?

(a) Transfer (b) Advertising on television (c) Casual callers (d)
Labour contractors

Many big organisations maintain a close liaison with the universities, vocational
41 schools and management institutes to recruit qualified personnel for various jobs.
This is known as-
(a) Placement agencies and management consultants (b) Direct
recruitment
(c) Labour contractors (d) Campus recruitment

Which of the following is not a disadvantage of using external sources of

42 recruitment?
(a) Dissatisfaction among existing staff (b) Lengthy process (c)
The scope for induction of fresh talent is reduced (d) Costly
process

It is a measure of an individual's potential for learning new skills.

43 (a) Trade test (b) Personality test (c) Intelligence test (d) Aptitude test

Kundan Lal joined a food processing unit as a factory worker. Since he was
expected to work on sophisticated machinery, he was asked to undergo a special
44 training. Identify the training method with reference to above lines.
(a) Vestibule training (b) Apprenticeship training (c) Internship
training (d) Induction training.

These tests measure the existing skills of the individual in terms of the level of
knowledge and proficiency in the area of professions or technical training.
45 (a) Trade test
(b) Personality test

KVS ZIET BHUBANESWAR 26/10/2021 7

 (c) Intelligence test
(d) Aptitude test

Under this method employees learn their job on the equipment they will be using
but training is done away from actual work place
46 (a) Apprenticeship programme
(b) Vestibule training
(c) Job rotation
(d) Job analysis

It is a good source of filling the vacancies with employees from over staffed
47 departments.
(a) Transfer
(b) Promotion
(c) Placement agencies
(d) Government exchanges
___________enable the overall growth of the employee.
(a) Transfer
48
(b) Development

(c) Training

(d) Government exchanges

Last step in selection process is –

49
(a) Selection Decision (b) Medical Examination (c) Job Offer (d)
Contract of Employment

It leads to shifting an employee to a higher position, carrying higher

responsibilities, facilities, status and pay.
50
(a) Transfer (b) Promotion
(c) Placement agencies (d) Government exchanges

51 “It injects life into organization” Identify the function of management

(a) Planning (b) Organising
(c) Directing (d) Staffing

KVS ZIET BHUBANESWAR 26/10/2021 8

52 Which of the following is not an element of Staffing
(a) Recruitment (b) Selection
(c) Training (d) Education

53 Match the statement in column A with the correct functions in the process of
staffing in column B.

Column A Column B
(A) It eliminates unqualified or (i) Recruitment
unfit applicants.
(B) It is positive staffing process. (ii) Preliminary Screening
(C) This source of recruitment (iii) Trade Test
infuses fresh blood in the
organization.
(D) This selection test measures (iv) External source of recruitment
the existing skills of an individual.

Choose the correct option:

(a) (A)-(i); (B)-(ii); (C)-(iii); (D)-(iv)
(b) (A)-(ii); (B)-(i); (C)-(iv); (D)-(iii)
(c) (A)-(ii); (B)-(iv); (C)-(i); (D)-(iii)
(d) (A)-(i); (B)-(iii); (C)-(ii); (D)-(iv)

54 “It is any process by which the aptitudes, skills and abilities of employees to
perform specific jobs are increased.” Identify the element of Staffing.
(a) Recruitment (b) Selection
(c) Training (d) Education

55 It involves shifting of an employee from one job to another, one department to

another or from one shift to another, without a substantive change in the
responsibilities and status of the employee. Identify the source of recruitment.
(a) Promotion (b) Transfer
(c) Direct recruitment (d) Casual Callers
OR
leads to shifting an employee to a higher position, carrying higher

KVS ZIET BHUBANESWAR 26/10/2021 9

 responsibilities, facilities, status and pay. Identify the source of recruitment.
(a) Transfer (b) Promotion
(c) Direct recruitment (d) Casual Callers

56 Ramesh is working under the guidance of Harish, a carpenter, for the last three
years to learn the different skills of this job. Identify the method of training
Ramesh is undergoing.
(a) Internship Training (b) Apprenticeship Training
(c) Vestibule Training (d) Job Rotation

OR

Monu, a chief engineer in a company using highly sophisticated machines and

equipment wants that every employee should be fully trained before using the
machines and equipment. Identify method of training that Monu can use for
training of the employees.
(a) Internship Training (b) Vestibule Training
(c) Apprenticeship Training (d) Job Rotation

57 Which of the following is not a merit of Internal source of recruitment?

(a) Employees are motivated to improve their performance
(b) Simplifies the process of selection and placement
(c) Transfer is a tool of training the employees to prepare them for higher jobs.
(d) Employees may become lethargic if they are sure of time bound promotions

58 Which of the following is not a selection test?

(a) Intelligence Test (b) Business Test
(c) Personality Test (d) Interest Test

59 Himesh is working as a supervisor in a company. Due to his hard work, he is

promoted to the post of Production Manager. Now the post of supervisor is vacant
and no one can be transferred or promoted to this post. Name the source of
recruitment the company will use to fill up this position.
(a) Internal source of recruitment (b) Eternal source of recruitment
(c) both (a) & (b) (d) None of these

KVS ZIET BHUBANESWAR 26/10/2021 10

60 Alpha Enterprises is a company manufacturing water geysers. The company has a
functional structure with four main functions- Production, Marketing, Finance and
Human Resource. As the demand for the product grew, the company decided to
hire more employees.
Identify the concept which will help the Human Resource Manager in deciding
the actual number of persons required in each department.
(a) workforce analysis (b) Workload analysis
(c) both (a) & (b) (d) None of these

61 …………………………recognize the importance of every single person

employed by an organization
1. Organising
2. Staffing
3. Directing
4. Motivation

62 What people seek is not simply a job but a career. Everyone must have the
opportunity to rise on the top. The best way to provide such an opportunity is
through……………………………..?
1. Training and development
2. Promotion and career planning
3. Both (1) and (2)
4. Compensation

63 …………………………..means evaluating an employee’s current and/or past

performance as assign certain pre determined standards.
1. Controlling
2. Supervision
3. Control by exception
4. Performance appraisal

64 Which of the following is not a direct a financial payment as a part of

compensation given to employees?
1. Wages and salaries
2. Incentives
3. Commission
4. Employer paid vacations

KVS ZIET BHUBANESWAR 26/10/2021 11

65 Which of the following is not a component of staffing ?
1. Recruitment
2. Advertising
3. Selection
4. Training

66 .………………….. means determining the number and types of personnel

required to fill various position in the organization.
1. Recruitment
2. Selection
3. Staffing
4. Human resource planning

67 Which of the following is not an advantage of external source of recruitment ?

1. Fresh talent
2. Competitive spirit
3. Wider choice
4. Motivates employees

68 Which of the following is not an external source of recruitment?

1. Transfer
2. Advertisement
3. Employment exchange
4. Placement agencies

69 Which of the following is not a limitation of internal sources of recruitment?

1. It reduces the productivity of the organization.
2. Spirit of competition among the employees may be hampered.
3. The employees may become lethargic.
4. It is cheaper.

70 Aastha Ltd. a cellular network company, approached Quick Consultants Pvt. Ltd.
For recruitment of top level executive placements. Quick Consultants Pvt. Ltd.
Advertised the jobs on www.naukri.com on behalf of Aastha Ltd. The recruitment
method followed by Aastha Ltd is:
1. Advertisement
2. Management consultants
3. Placement agencies
4. Web-publishing

KVS ZIET BHUBANESWAR 26/10/2021 12

71 Selection is the process of --------

a. searching for prospective employees and stimulating them to apply for

jobs

b. differentiating between applicants in order to identify and hire those with

a greater likelihood of success in a job

c. familiarisation of the employee at the workplace

d. giving opportunity to facilitate employee learning

72 In order to measure certain characteristics of an individual several selection tests

are conducted. Which one of the following is not a part of selection test ------

a. aptitude test b. personality test c. appreciation test d. trade test

73 Rohan was selected as a Public Relation Officer on the basis of his academic
qualifications and aptitude for learning. His communication skill is excellent
but still he need to learn how to deal with the public as well as business
clients.In such a case after recruitment and selection what step will come first.

a. Placement b. orientation c. training d. performance appraisal

74 Selection process does not fulfill the following purpose

a. It ensures that the organisation gets the best among the available

b. It enhances the self esteem and prestige of the selected

c. It helps in stimulating the prospective employees to apply for jobs in the

organisation

d. It conveys to them the seriousness with which the things are done in the
organization

75 Which of the following is not the correct option

a. training is a career oriented process where as development is a job

oriented process

b. training is a short term process where as development is an ongoing

KVS ZIET BHUBANESWAR 26/10/2021 13

 process

c. training enables the employee to do the job better ,development enables

the overall growth of the employee

d. training is a process of increasing knowledge and skill whereas

development is a process of learning and growth

76 The workers of a factory remain idle because of lack of knowledge of hi-tech

machines. Frequent visit of engineer is made which causes high overhead charges.
The manager wants that each and every worker should be fully trained before
using the machines. Suggest the method of training by which this problem can be
removed.

a. apprenticeship training b. internship training

c. . induction training d. vestibule training

77 With lots of technological changes the nature of job has become more complex,
so there is an urgent need to upgrade the skills of the employees. Training plays
an important role and is really beneficial to the organization. which one of the
following is not a benefit of training to the organization---

a. Helps to reduce wastage of efforts and money

b. enhances employee productivity leading to higher profit

c. Training fosters the future managers who can take lead role if required in
future

d. Training increases the performance of an individual and increases his

earning capacity

78 An organisation provides security services. It hires such candidates who are

reliable, trustworthy and maintain confidentiality of information of their clients.
Which step of selection process will help to ensure this

a. Reference and background checks b Employment interview

c. personality test d. all of the above

KVS ZIET BHUBANESWAR 26/10/2021 14

79 Match Column 1 with Column 2

COLUMN 1 COLUMN 2

Intelligence test interior decorator

trade test computer operator

interest test public dealing officer

personality test school teacher

a. i,,ii,iii,iv b. iv,iii,ii,i c.iv.ii,i,iii d. ii,i,iii,iv

80 Match the types of selection test in column 1 with explanation in column 2

COLUMN 1 COLUMN 2

Intelligence test to measure the actual existing skills

possessed aptitude test to measure the potential to
acquire new skills personality test to judge the person's
maturity and value system trade test to judge the
person's ability to make decisions
-------------------- and judgements

a. i,,ii,iii,iv b. iv.ii,iii,i, c iv,iii,ii,i d. ii,i,iii,iv

81 It is the process of choosing from the pool of the prospective job candidates
developed at the stage of recruitment.
(a) Selection
(b) Training
(c) Recruitment
(d) Orientation
82 Identify the correct sequence of the steps involved in the selection process
(a) Medical Examination, Contract of Employment, Reference and Background
checking, Selection Decision, Job Offer
(b) Reference and Background checking, Selection Decision, Contract of
Employment, Medical Examination, Job Offer
(c) Job Offer, Reference and Background checking, Selection Decision, Medical
Examination, Contract of Employment
(d) Reference and Background checking, Selection Decision, Medical
Examination, Job Offer, Contract of Employment

KVS ZIET BHUBANESWAR 26/10/2021 15

83 It is the process of introducing the selected employee to other employees and
familiarising him with the rules and policies of the organisation.
(a) Orientation
(b) Selection
(c) Training
(d) Recruitment
84 It is a measure of an individual’s potential for learning new skills.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test
85 This test is an indicator of a person’s learning ability or the ability to make
decisions and judgements.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test
86 Which of the following is not a benefit of training and development to an
organisation?
(a) Help to avoid wastage of efforts and money
(b) Enhance employee productivity
(c) Lead to better career of the individual
(d) Reduce absenteeism and increase employee turnover
87 Which of the following is not an on-the-job method of training?
(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule training

88 Under this method of training, a trainee is put under the guidance of a master
worker,
(a) Internship training
(b) Vestibule training
(c) Apprenticeship training
(d) Induction training
89 This type of training is provided to the new employees of an organisation in order
to familiarise them with the organisational rules and policies, their superior and
subordinate, and so on.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training
90 This type of training method is adopted when employees have to handle
sophisticated machinery and equipment at their workplace.
(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule training

KVS ZIET BHUBANESWAR 26/10/2021 16

 KEY/ANSWER SHEET

MultpleChOice question

Q.No. Answer

1. (a)

2. (c)

3. (a)

4. (c)

5. (d)

6. (b)

7. (c )

8. (b)

9. (c)

10. (b)

11 (c). Staffing

12 (b). Preliminary screening

13 (c) Recruitment, selection, placement, training

14 (b) Development

15 (c) Placement

16 (d) All of the above

17 ,(a) Transfer

18 (d) Aptitude test

19 (b) Vestibule training method

20 (a). workload analysis

21 (b). Workforce analysis

KVS ZIET BHUBANESWAR 26/10/2021 17

22 (b) Apprenticeship training

23 (a) Trade test

24 (d) Estimating the Manpower Requirements, Recruitment, Selection, Placement and

Orientation
25 (c) Intelligence test

26 D

27 A

28 B

29 A

30 B

31 A

32 D

33 A

34 B

35 A

36 B

37 C

38 A

39 B

40 A

41 D

42 C

43 A

44 A

45 A

KVS ZIET BHUBANESWAR 26/10/2021 18

46 B

47 A

48 B

49 D

50 B

51 (d) Staffing

52 (d) Education

53 (b) (A)-(ii); (B)-(i); (C)-(iv); (D)-(iii)

54 (c) Training

55 (b) Transfer OR (b) Promotion

56 (b) Vestibule Training OR (b) Apprenticeship Training

57 (d) Employees may become lethargic if they are sure of time bound promotions

58 (d) Interest Test

59 (b) Eternal source of recruitment

60 (b) Workload analysis

61 Staffing

62 Answer: Both(1) and (2)

63 Answer: Performance appraisal

64 Answer: Employer paid vacations

65 Answer: Advertising

66 Answer: Human resource planning

67 Answer: Motivates employees

68 Answer: Transfer

69 Answer: It is cheaper

70 Answer: Management consultants

KVS ZIET BHUBANESWAR 26/10/2021 19

 71 b

72 c

73 c

74 c

75 a

76 d

77 d

78 a

79 c

80 b

81 A

82 D
83 A
84 D
85 C
86 B
87 D
88 C
89 D
90 D

PREPARED BY THE PGTs ( COMMERCE ) OF BHUBANESWAR, GUWAHATI, KOLKATA, RANCHI, SILCHAR AND
TINSUKIA REGIONS.

KVS ZIET BHUBANESWAR 26/10/2021 20

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