UOB PRVI Miles Card

UOB PRVI Miles Card

TERMS AND CONDITIONS

Effective 30 January 2024

General

These terms and conditions (“Terms and Conditions”) shall apply to the UOB PRVI Miles Card issued
by United Overseas Bank (Malaysia) Bhd (Company Reg No.199301017069 (271809-K)) (“UOB
Malaysia”) to UOB PRVI Miles Cardholders (“Cardmembers”).

These Terms and Conditions are to be read together with the UOB VISA/MASTERCARD Cardmember
Agreement (“Cardmember Agreement”).

For the avoidance of doubt, "Cardmembers" shall mean both principal and supplementary cardmembers
who have UOB PRVI Miles Card.

Unless defined differently in these Terms and Conditions, words and expressions used in these Terms
and Conditions will have the same meaning as in the Cardmember Agreement.

UOB Malaysia reserves the right to decide on all matters pertaining to the award and/or use of any or
all of the benefits and privileges stated herein and UOB Malaysia’s decision shall be final and binding
on the Cardmembers. The benefits and privileges described below may be amended, supplemented or
revoked by UOB Malaysia, with prior notice at any time.

UOB PRVI Miles Card Rewards Programme

1. The following are the rewards awarded under the UOB PRVI Miles Card Rewards Programme
(“Rewards Programme”):

(a) 5X UNIRinggit for Overseas, Airlines, Hotel and Travel Agencies Spend (“5X UNIRM”)

i. Cardmembers will be entitled to 5X UNIRM for every RM1.00 spent overseas, airlines,
hotels and travel agencies (“Eligible Spend”) in any of the spending categories set out in
Table A below (“Eligible Spend Category”):

Table A:
Merchant Maximum UNIRM per
Eligible
Category Code Cardmember per statement
Spend Description of Eligible Spend
(“MCC”) / cycle
Category
Currency Code
3000-3298 5X UNIRM to be awarded is
Airlines Airlines, Air Carriers
4511 limited for a combined
3501-3999 Lodging – Hotels, Motels, Eligible Spend amount of
Resorts RM5,000 under Airlines,
7011 Lodging– Central Reservation Hotels and Travel Agencies
Hotels categories.
Services (Not Elsewhere
Classified)
7012 Timeshares Every subsequent RM1.00
spend beyond the said
Eligible Spend amount will
Travel Travel Agencies and Tour
4722 be awarded with 1X
Agencies Operators
UNIRM.

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Merchant Maximum UNIRM per
Eligible
Category Code Cardmember per statement
Spend Description of Eligible Spend
(“MCC”) / cycle
Category
Currency Code
All foreign Any payment (including
Overseas currency online transactions) made in No capping
Spend codes other currency other than Ringgit
than MYR Malaysia (MYR)

Example A:
Principal Cardmember spent RM2,000 on hotels and RM6,000 on airline in January 2022, total
spend of RM8,000.
Principal Cardmember will be awarded with:
[RM5,000 (maximum capping) x 5 UNIRM] + [RM3,000 (RM8,000 – RM5,000) x 1 UNIRM] =
28,000 UNIRM
Example B:
Principal Cardmember spent RM2,000 on hotels and Supplementary Cardmember spent
RM8,000 on airline in January 2022, total spend of RM10,000.
Principal Cardmember will be awarded with:
[RM5,000 (maximum capping) x 5 UNIRM] + [RM5,000 (RM10,000 – RM5,000) x 1 UNIRM]
= 30,000 UNIRM

ii. The determination on whether the maximum UNIRM awarded for the Eligible Spend is
met shall be based on the date the charges are processed by UOB Malaysia and
debited to the principal Cardmember’s credit card account and not the date the Eligible
Spend transaction made by the principal or supplementary Cardmember.

iii. The Eligible Spend must be captured by the credit card system maintained by UOB
Malaysia in order to be entitled to the 5X UNIRM.

iv. The Eligible Spend made by the supplementary Cardmembers will be combined with
the principal Cardmember’s Eligible Spend. For the avoidance of doubt, the UNIRM will
only be credited to the principal Cardmember’s credit card account within two (2)
months from the month where the charges are processed by UOB Malaysia and debited
to the Cardmember’s credit card account.

v. The total UNIRM earned each month will be reflected in the principal Cardmember’s
monthly Statement of Account. In the event the system supporting this automated
process becomes unavailable, the UNIRM earned will be manually fulfilled and reflected
in the principal Cardmember’s Statement of Account in the following month.

(b) 1X UNIRinggit for Other Spend (“UNIRM”)

i. The Cardmembers will be entitled to 1X UNIRM for any other spend not listed in the
Eligible Spend Category in Table A above except for the items stated in Clause 1(b)(ii)
below.

ii. The following transactions shall be excluded from earning any 1X UNIRM:
a. Balance Transfers;
b. Easi Payment Plans;
c. 0% Interest-Free Instalment Payment Plans;
d. Flexi-Credit Plans;
e. Refunded, disputed, unauthorized or fraudulent retail transactions;

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f. Cash withdrawals;
g. Alimony and child support;
h. Fines by Court, government, State authorities or local authorities;
i. Bail or bond payments;
j. Payment to any government department;
k. Petrol transactions;
l. Transportation transactions;
m. JomPay transactions;
n. Financial services;
o. Utility bills;
p. Charity bodies; and
q. Payment of annual card membership fees, interest payments, late payment fees,
charges for cash withdrawals, tax and any other form of service or miscellaneous fees
using UOB PRVI Miles Card.

iii. The UNIRM accumulated by both the principal and supplementary Cardmembers will be
credited into the principal Cardmember’s card account within two (2) months from the
month where the charges are processed by UOB Malaysia and debited to the
Cardmember’s credit card account.
iv. The total UNIRM earned each month will be reflected in the principal Cardmember’s
monthly Statement of Account. In the event the system supporting this automated process
becomes unavailable, the UNIRM earned will be manually fulfilled and reflected in the
principal Cardmember’s Statement of Account in the following month.

(c) Additional 2,000 UNIRinggit (“Bonus UNIRM”)

i. Cardmembers will be entitled to Bonus UNIRM subject to the criteria below:

a. Perform a minimum of three (3) retail transactions per calendar month accumulated
by both the principal and supplementary Cardmembers in any of the Eligible Spend
Categories excluding the spend categories set out in Clause 1.c.ii below (“Total
Number of Transactions”); and
b. Each retail transaction shall not be less than Ringgit Malaysia Ten (RM10).

ii. The following spend categories shall be excluded from the Total Number of Transactions:
a. Balance Transfers;
b. Easi Payment Plans;
c. 0% Interest-Free Instalment Payment Plans;
d. Flexi-Credit Plans;
e. Refunded, disputed, unauthorized or fraudulent retail transactions;
f. Cash withdrawals;
g. Alimony and child support; and
h. Payment of annual card membership fees, interest payments, late payment fees,
charges for cash withdrawals, goods and services tax and any other form of service
or miscellaneous fees using UOB PRVI Miles Card.

iii. The Bonus UNIRM is capped at Two Thousands (2,000) UNIRM per Cardmember per
calendar month and maximum payout of Twelve Million (12,000,000) UNIRM per calendar
month, on a first-come, first-served basis. UOB Malaysia does not have any obligation to
inform the Cardmembers should the Bonus UNIRM payout reach the maximum payout
limit.
iv. The determination on whether the Total Number of Transactions is met shall be based on
the date the charges are processed by UOB Malaysia and debited to the Cardmember’s

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credit card account and not the date the transaction made by the principal or
supplementary Cardmember.

v. The Bonus UNIRM will be credited into the principal Cardmember’s card account within
two (2) months from the month where the charges are processed by UOB Malaysia and
debited to the Cardmember’s credit card account.
vi. The Bonus UNIRM earned each month will be reflected in the principal Cardmember’s
monthly Statement of Account. In the event the system supporting this automated process
becomes unavailable, the Bonus UNIRM earned will be manually fulfilled and reflected in
the principal Cardmember’s Statement of Account in the following month.

(d) 50% off Grab Rides

i. Cardmembers who uses their UOB PRVI Miles Card as the default GrabPay credit card
will be eligible to receive 50% off Grab Ride (“Rides”) transactions with voucher code as
stated in Table B below:

Table B:
Voucher Code Description Capping

Capped at RM10 off per Grab Ride

transaction and valid for maximum four (4)
50% off Grab Ride
PRVIRIDE redemptions per Cardmember per calendar
transaction
month

ii. The redemptions per calendar month for Rides voucher codes are capped at two
thousand (2,000) units, on a first-come, first-served basis.

iii. Discount is not applicable to advance booking and does not include toll charges.

iv. Grab Rides discounts are provided solely by GrabCar Sdn. Bhd . UOB Malaysia assumes
no liability or responsibility for any act, omission, default or defects of the Service
Providers in the services offered. UOB Malaysia is not an agent of the Service Providers.
Any dispute about the quality or the service standard must be resolved directly with the
Service Providers. UOB Malaysia will not be responsible for any injury, loss or damage
suffered as a result of the redemption or usage of the services provided by the Service
Providers. UOB Malaysia shall not be liable for any unexpected incident such as delay,
unexpected traffic congestion, natural disaster or any event that would affect the normal
business operations of GrabCar Sdn. Bhd.

v. Subject to other terms and conditions of GrabCar Sdn. Bhd at www.grab.com/my.

2. At the time of awarding the rewards under Rewards Programme, the Cardmember’s card account
must be valid, current, subsisting and in good credit standing as may be determined by UOB
Malaysia. Cardmembers will not be entitled to any of the rewards stated in this Terms &
Conditions upon occurrence any of the following:
(a) Any cancellation of UOB PRVI Miles Card;
(b) Any conversion from UOB PRVI Miles Card to any other UOB Credit Cards; or
(c) PRVI Miles card account becomes delinquent as may be determined by UOB Malaysia; or
(d) Breach of any of these Terms and Conditions and the terms and conditions of the
Cardmember Agreement.

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3. Without prejudice to the generality of the foregoing, in the event that the rewards are awarded to
and received by persons who have committed or are suspected of committing any fraudulent or
wrongful act in relation to the use of their UOB PRVI Miles Card and/or any transaction made
using their UOB PRVI Miles Card, UOB Malaysia reserves the right to disqualify such persons
from earning or utilizing the UNIRinggit and 50% off Grab Rides.

4. The UNIRM are non-transferable to any other party and not exchangeable for other goods or
cash.

5. The UNIRM earned by the principal and supplementary Cardmembers have no monetary value.

General Terms and Conditions

6. By participating in this Rewards Programme, the Cardmembers agree to be bound by this terms
and conditions and ALL of the following terms and conditions where applicable, including but not
limited to:
a) UOB VISA/MASTERCARD Cardmember Agreement.

The terms and conditions listed above shall include any amendments or variations to them
respectively and the decision of UOB Malaysia in connection with any matter relating to the Rewards
Programme shall be final, conclusive and binding on the Cardmembers. If there is any inconsistency
between this terms and conditions and the terms and conditions listed above, this terms and
conditions will prevail.

7. Cardmembers shall seek clarification from UOB Malaysia’s authorized representative if there are
any terms and conditions that the Cardmembers do not understand.

8. Unless specifically mentioned in this terms and condition, this Rewards Programme is not valid with
other UOB Malaysia’s campaign and no other special, additional, preferential rates and/or reward
shall be given to the Cardmemberss in addition to this Rewards Programme.

9. The records of transactions maintained by UOB Malaysia and UOB Malaysia’s decision in all
matters (including but not limited to any dispute arising therefrom) relating to this Rewards
Programme shall be final, conclusive and binding on the Cardmemberss. UOB Malaysia shall not
be obliged to give any reason or entertain any correspondence with any person(s) or any party(ies)
on any matter concerning this Rewards Programme.

10. UOB Malaysia shall not be responsible for any failure or delay in the transmission of evidence of
sales transactions by Visa International Incorporated, MasterCard Worldwide, merchant
establishments, postal or telecommunication authorities or any other party which may result in the
Cardmembers failing to be entitled to the rewards under the Rewards Programme.

11. To the fullest extent permitted by law and unless due to UOB Malaysia’s gross negligence or wilful
misconduct, UOB Malaysia expressly excludes and disclaims any representations, warranties or
endorsements, expressed or implied, written or oral, without limitation to those published in any
mass media, marketing or advertising materials, including but not limited to, any warranty of quality,
merchantability or fitness for a particular purpose.

12. UOB Malaysia shall not be liable for any misinterpretation or misrepresentation of facts by any
unauthorized third party in respect of the Rewards Programme offered and published in any media,
marketing or advertising materials.

13. UOB Malaysia shall not be responsible nor shall accept any liabilities of any nature and however
arising or suffered by the Cardmembers or any third parties resulting directly or indirectly from this

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Rewards Programme, unless due to UOB Malaysia’s gross negligence or wilful misconduct
specifically related to this Rewards Programme.

14. In the event of any inconsistency between these terms and conditions and any advertising,
promotional, publicity and the other materials relating to or in connection with the Rewards
Programme, these terms and conditions shall prevail.

15. UOB Malaysia reserves the right to cancel, withdraw, suspend, extend or terminate the Rewards
Programme, wholly or in part, at any time, by providing twenty-one (21) days prior notice to the
Cardmembers. For the avoidance of doubt, cancellation, withdrawal, suspension, extension or
termination by UOB Malaysia of the Rewards Programme shall not entitle the Cardmembers to any
claim or compensation against UOB Malaysia for any and all losses or damages suffered or incurred
by the Cardmembers whether as a direct or indirect result of such cancellation, withdrawal,
suspension, extension or termination.

16. UOB Malaysia reserves the right to add, delete, suspend or vary the Rewards Programme’s Terms
and Conditions, from time to time, wholly or in part by providing twenty-one (21) days prior notice
to the Cardmemberss via posting on UOB Malaysia’s website, displaying a notice at any of UOB
Malaysia’s branches and/or a statement insert in the Statement of Account or any other manner as
determined by UOB Malaysia from time to time.

17. These terms and conditions shall be governed by and construed in accordance with the laws of
Malaysia and the Cardmemberss agree to submit to the non-exclusive jurisdiction of the courts of
Malaysia.

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