DataTraveler® Vault Privacy 3.

0 - User Manual

Document No. 48003003-001.A01 DataTraveler® Vault - Privacy 3.0 Page 1 of 29

 Table of Contents
About This Manual.................................................................................................................... 3

System Requirements .............................................................................................................. 3

Recommendations ................................................................................................................... 4

Setup (Windows Environment) ................................................................................................ 5

Device Initialization (Windows Environment) ........................................................................ 6

Device Usage (Windows Environment) ................................................................................ 10

Device Options (Windows Environment).............................................................................. 11

Setup (Mac Environment) ...................................................................................................... 13

Device Initialization (Mac Environment) ............................................................................... 14

Device Usage (Mac Environment) ......................................................................................... 18

Device Options (Mac Environment) ...................................................................................... 19

Device Initialization (Linux Environment) ............................................................................ 22

Device Usage (Linux Environment) ...................................................................................... 24

Help and Troubleshooting ..................................................................................................... 25

Device Lockout ..................................................................................................................... 25

Forgot Password (Windows and Mac) ................................................................................ 26

Drive Letter Conflict (Windows Operating Systems) ......................................................... 27

Error Messages..................................................................................................................... 28

DTVP 3.0 Linux Commands ................................................................................................. 29

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About This Manual
This user manual is for Kingston's DataTraveler® Vault Privacy 3.0 Edition (referred to simply
as DTVP 3.0 from this point forward) Secure USB device based on the standard factory image,
meaning no implemented customizations.

System Requirements

PC Platform PC Operating System Support

• Pentium III Processor or equivalent (or • Windows 8

faster) (Windows 8 RT not supported)
• 15MB free disk space • Windows 7 SPI
• USB 3.0, USB 2.0 • Windows Vista® SP2
• Two available consecutive drive letters • Windows XP SP3
after the last physical drive*

Mac Platform Operating System Support

• 15MB free disk space • Mac OS X 10.6.x - 10.8x

• USB 3.0, USB 2.0

Linux Platform Operating System Support

• 5MB free disk space • Linux v2.6+ kernel

• USB 3.0, USB 2.0

Certain distributions of Linux will require super-user (root) privileges in order to execute the
DTVP 3.0 commands properly in the terminal application window.

Figure 1.1 – USB 3.0 Ports Figure 1.2 – DTVP 3.0

*Note: See ‘Drive Letter Conflict’ on page 27.

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Recommendations
To ensure there is ample power provided to the DTVP 3.0 device, insert it directly into a 3.0 (or
2.0) port on your notebook or desktop, as seen in Figure 1.3. Avoid connecting the DTVP 3.0 to
any peripheral device(s) that may feature a USB port, such as a keyboard or USB-powered
hub, as seen in Figure 1.4.

Figure 1.3 – Recommended Usage Figure 1.4 – Not Recommended

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Setup (Windows Environment)

1. Insert the DTVP 3.0 into an available USB port on

your notebook or desktop and wait for Windows
to detect it.

• Windows XP users will receive a ‘Found New

Hardware’ notification as seen in Figure 2.1.
Figure 2.1 – Found New Hardware
• Windows Vista/7 users will receive a device (Windows XP)
driver notification as seen in Figure 2.2.

• Windows 8 users will receive a notification in

the upper right-hand corner of your screen.

Once the new hardware detection is complete,

Windows will prompt you to begin the initialization
Figure 2.2 – Device Driver Installation
process. (Windows Vista/7)

• Windows XP users can skip step 2 and go to

page 6 – Device Initialization.

• Windows Vista/7/8 users will see an AutoPlay

window similar to the one in Figure 2.3.

2. Select the option ‘Run DTVP30_Launcher.exe’.

If Windows does not AutoPlay, you can browse to

the CD-ROM partition (Figure 2.4) and manually
execute the DTVP30_Launcher program. This will
also start the initialization process.

Figure 2.3 – AutoPlay Window

(Windows Vista/7)

(Note: Menu options in the AutoPlay

window may vary depending on what
programs are currently installed on your
computer. AutoRun will start the
Figure 2.4 – DTVP 3.0 Contents initialization process automatically.)

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Device Initialization (Windows Environment)
1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 3.1.)

Figure 3.1 – Language Selection

2. Review the license agreement and click ‘Next’ (Figure 3.2.) (Note: You must accept the
license agreement before continuing; otherwise the ‘Next’ button will remain disabled.)

Figure 3.2 – License Agreement

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3. Create a password to protect your data on the DTVP 3.0. Enter it in the ‘Password’ field,
then re-enter it in the ‘Password Confirmation’ field, as seen below in Figure 3.3. The
password you create must meet the following criteria before the initialization process will
allow you to continue:

1. Passwords must contain 6 characters or more (up to 16 characters.)

2. Passwords must contain three (3) of the following criteria options:
- UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)

You may also enter a password hint, but it is not a mandatory field. The hint field can be
useful in providing a clue as to what the password is, should the password ever be
forgotten. (Note: The hint CANNOT be an exact match to the password.)

Figure 3.3 – Password Setup

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4. Enter your contact information into the text boxes provided (see Figure 3.4) (Note: The
information you enter in these fields may NOT contain the password string you created in
Step 3. However, these fields are optional and can be left blank, if so desired.)

• The ‘Name’ field may contain up to 32 characters, but cannot contain the
exact password.

• The ‘Company’ field may contain up to 32 characters, but cannot contain

the exact password.

• The ‘Details’ field may contain up to 156 characters, but cannot contain the
exact password.

Figure 3.4 – Contact Information

5. Click ‘Finish’ to complete the device initialization process.

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The DTVP 3.0 will now format the secure data partition (Figure 3.5) and notify you when it is
complete (Figure 3.6.)

Note: Under Windows XP in Non-Admin mode, the ‘Format’ routine will take
longer than formatting in Admin mode.

6. Click ‘OK’ to continue.

Figure 3.5 – Formatting DTVP 3.0 Figure 3.6 – Format Complete

Initialization complete.

*Note: Times may vary based on system hardware and the capacity of the DTVP 3.0 drive.

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Device Usage (Windows Environment)
Once the DTVP 3.0 has been initialized, you
can access the secure data partition and utilize
the device options by logging into the device
with your password. To do so, follow these
steps:

1. Insert the DTVP 3.0 into a USB port on

your notebook or desktop and enter your
pass-word (see Figure 4.1.)

2. Once you’ve typed your password, click the

‘Login’ button to continue.

• If the correct password is entered, the

DTVP 3.0 will unlock and you can
begin using the device. Figure 4.1 – Login Window

• If an incorrect password is entered, an error message will appear just below the ‘Hint’
field, indicating a login failure.

(NOTE: During the login process, if a bad password is entered, you will be given another
opportunity to enter the correct password; however, there is a built-in security feature that
tracks the number of failed login attempts*. If this number reaches the pre-configured value of
10 failed attempts, the DTVP 3.0 will lock and require a device format of the secure data
partition prior to next use. THIS MEANS THAT ALL DATA STORED ON THE DTVP 3.0 WILL
BE ERASED. For more details on this feature, see ‘Device Lockout’ on page 20.)

3. You may unlock the secure data partition in read-only mode, sometimes referred to as
“write-protect mode”, by selecting the checkbox labeled ‘Read-Only Mode’ prior to logging
into the device. Once authenticated under read-only, you will be allowed to open or view
content on the DTVP 3.0, but not update, change, or erase content while in this mode.
(Note: Read-only mode will also prevent the format option from appearing in the DTVP 3.0
menu that later appears on page 11.)

If you are currently logged in under read-only mode and wish to unlock the device with full
read/write access to the secure data partition, you must shutdown DTVP 3.0 (see page 12) and
log back in, leaving the ‘Read-Only Mode’ checkbox unchecked during authentication.

*Note: Once you authenticate to the device successfully, the failed login counter will reset.

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Device Options (Windows Environment)
While you are logged into the device, there will be a ‘DTVP 3.0’ icon located in the right-hand
corner of the Windows taskbar (Figure 5.1.) (Note: Windows 7 users will need to click on the
up-arrow button in the taskbar in order to access the ‘DTVP 3.0’ icon (Figure 5.2.) Windows 8
provides a similar user experience from the 'Desktop' application.

Clicking once on the DTVP 3.0 icon will display the following menu:

Figure 5.1 – DTVP 3.0 menu Figure 5.2 – DTVP 3.0 icon in taskbar
(Windows 7 users)

DTVault Privacy Settings

• Allows you to change your password and/or hint (Figure 5.3)

• Allows you to add/view/change your contact information (Figure 5.4)
• Allows you to change your current language selection (Figure 5.5)

(Note: For security purposes, your current DTVP 3.0 password is required to update and/or
modify any of these settings.)

Figure 5.5
Figure 5.3 Figure 5.4
Select Language
Change Password Contact Information

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Browse DTVault Privacy

• Allows you to browse the contents of the secure data partition while you are logged in

Format DTVault Privacy*

• Allows you to format the secure data partition

(Warning: All data will be erased.) (Figure 5.6)

Online Support (Requires Internet access)

• Opens your Internet browser and navigates to

http://www.kingston.com/support/ where you
can access additional support information
Figure 5.6 – Format Warning

About DTVault Privacy

• Provides specific details about the DTVP 3.0,

including Application and Firmware version
information (Figure 5.7)

Shutdown DTVault Privacy

• Properly shuts down the DTVP 3.0, allowing

you to safely remove it from your system

Figure 5.7 – About DTVP 3.0

*Note: Your current DTVP 3.0 password is required in Windows Vista, Windows 7, Windows 8

-Windows Section Complete-

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Setup (Mac Environment)
Insert the DTVP 3.0 into an available USB port on your notebook or
desktop and wait for the Mac operating system to detect it. When it
does, you will see a DTVP 3.0 volume appear on the desktop, as seen
in Figure 6.1.

1. Double-click the DTVP30 CD-ROM icon.

2. Double-click the Mac folder found in the window displayed in Figure 6.1 – DTVP 3.0
Figure 6.2.
3. Double-click the DTVP30 application icon found in the window
displayed in Figure 6.3. This will start the initialization process.

Figure 6.2 – DTVP 3.0 Contents Figure 6.3 – DTVP 3.0 Application

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Device Initialization (Mac Environment)
1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 7.1.)

Figure 7.1 – Language Selection

2. Review the license agreement and click ‘Next’ (Figure 7.2.) (Note: You must accept the
license agreement before continuing; otherwise the ‘Next’ button will remain disabled.)

Figure 7.2 – License Agreement

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3. Create a password to protect your data on the DTVP 3.0. Enter it in the ‘Password’ field,
then re-enter it in the ‘Password Confirmation’ field, as seen below in Figure 7.3. The
password you create must meet the following criteria before the initialization process will
allow you to continue:

1. Passwords must contain 6 characters or more (up to 16 characters.)

2. Passwords must contain three (3) of the following criteria options:
- UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)

You may also enter a password hint, but it is not a mandatory field. The hint field can be
useful in providing a clue as to what the password is, should the password ever be
forgotten. (Note: The hint CANNOT be an exact match to the password.)

Figure 7.3 – Password Setup

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4. Enter your contact information into the text boxes provided (see Figure 7.4) (Note: The
information you enter in these fields may NOT contain the password string you created in
Step 3. However, these fields are optional and can be left blank, if so desired.)

• The ‘Name’ field may contain up to 32 characters, but cannot contain the
exact password.

• The ‘Company’ field may contain up to 32 characters, but cannot contain

the exact password.

• The ‘Details’ field may contain up to 156 characters, but cannot contain the
exact password.

Figure 7.4 – Contact Information

5. Click ‘Finish’ to complete the device initialization process.

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The DTVP 3.0 will now format the secure data partition (Figure 7.5) and notify you when it is
complete (Figure 7.6.)

6. Click ‘OK’ to continue.

Figure 7.5 – Formatting DTVP 3.0 Figure 7.6 – Format Complete

Initialization complete.

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Device Usage (Mac Environment)
Once the DTVP 3.0 has been initialized, you
can access the secure data partition and utilize
the device options by logging into the device
with your password. To do so, follow these
steps:

1. Insert the DTVP 3.0 into a USB port on

your notebook or desktop and enter your
pass-word (see Figure 8.1.)

2. Once you’ve typed your password, click the

‘Login’ button to continue.

• If the correct password is entered, the

DTVP 3.0 will unlock and you can
Figure 8.1 – Login Window
begin using the device.

• If an incorrect password is entered, an error message will appear just below the ‘Hint’
field, indicating a login failure.

(NOTE: During the login process, if a bad password is entered, you will be given another
opportunity to enter the correct password; however, there is a built-in security feature that
tracks the number of failed login attempts*. If this number reaches the pre-configured value of
10 failed attempts, the DTVP 3.0 will lock and require a device format of the secure data
partition prior to next use. THIS MEANS THAT ALL DATA STORED ON THE DTVP 3.0 WILL
BE ERASED. For more details on this feature, see ‘Device Lockout’ on page 20.)

4. You may unlock the secure data partition in read-only mode, sometimes referred to as
“write-protect mode”, by selecting the checkbox labeled ‘Read-Only Mode’ prior to logging
into the device. Once authenticated under read-only, you will be allowed to open or view
content on the DTVP 3.0, but not update, change, or erase content while in this mode.
(Note: Read-only mode will also prevent the format option from appearing in the DTVP 3.0
menu that appears on page 19.)

If you are currently logged in under read-only mode and wish to unlock the device with full
read/write access to the secure data partition, you must shutdown DTVP 3.0 and log back in,
leaving the ‘Read-Only Mode’ checkbox unchecked prior to login.

* Once you authenticate to the device successfully, the failed login counter will reset.

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Device Options (Mac Environment)
While you are logged into the device, there will be a ‘DTVP30’ icon located in the Mac OS X
Dock as seen in Figure 9.1 below:

Figure 9.1 – DTVP 3.0 Icon In Mac OS X Dock

Holding down the ‘control’ key on your keyboard and clicking

once on the ‘DTVP30’ icon will display the menu shown in
Figure 9.2 to the right.

DTVP 3.0 Settings

• Allows you to change your password and/or hint

(Figure 9.3)
• Allows you to add/view/change your contact
information (Figure 9.4)
• Allows you to change your language preference Figure 9.2
(Figure 9.5) DTVP 3.0 Options

Figure 9.3 Figure 9.4 Figure 9.5

Change Password Contact Information Select Language

(Note: For security purposes, your current DTVP 3.0 password is required to update and/or
modify any of these settings.)

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Browse DTVP 3.0

• Allows you to browse the contents of the secure data partition while you are logged in

Format DTVP 3.0

• Allows you to format the secure data partition

(Warning: All data will be erased.) (Figure 9.6)

Online Support (Requires Internet access)

• Opens your Internet browser and navigates to

http://www.kingston.com/support/ where you
can access additional support information
Figure 9.6 – Format Warning

About DTVP 3.0

• Provides specific details about the DTVP 3.0,

including Application and Firmware version
information (Figure 9.7)

Shutdown DTVP 3.0

• Properly shuts down the DTVP 3.0, allowing

you to safely remove it from your system
Figure 9.7 – About DTVP 3.0

-Mac Section Complete-

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Setup (Linux Environment)
(NOTE: With the various distributions of Linux available today, the ‘look and feel’ of their
interfaces may vary from one version to the next. However, the general command set used in
the terminal application is very similar and can be referenced in the Linux instructions that
follow. The screenshot examples in this section were created in a Linux Ubuntu v13.x
environment.)

Certain distributions of Linux will require super-user (root) privileges in order to

execute the DTVP 3.0 commands properly in the terminal application window.

Insert the DTVP 3.0 into an available USB port on your

notebook or desktop and wait for the Linux operating
system to detect it. When it does, a DTVP30 volume icon
will appear* on the desktop or sidebar, as seen in Figure
10.1. Figure 10.1 – DTVP30 Volume

The DTVP 3.0 comes with 5 commands that can be

used in Linux:

dtvp_about, dtvp_forgotpassword, dtvp_initialize, dtvp_login, and dtvp_logout

(Note: To execute these commands, you must open a “Terminal” application window and
navigate to the folder where each of the files exist. Each command must be preceded by the
following two characters: ‘./’ (a period and a forward slash.)

For 32-bit users, open a “Terminal” application window and change the current directory to
/media/adminuser/DTVP30/linux/linux32$ by typing the following command at the prompt:

cd /media/adminuser/DTVP30/linux/linux32 (and then press ENTER.)

For 64-bit users, open a “Terminal” application window and change the current directory to
/media/DTVP30/linux/linux64$ by typing the following command at the prompt:

cd /media/adminuser/DTVP30/linux/linux64 (and then press ENTER.)

*Note: If the DTVP 3.0 volume is not loaded automatically by the operating system, you will
need to load the volume manually in a terminal window using the Linux ‘mount’ command.
Please refer to the Linux documentation for your specific OS distribution or favorite on-line
support site for proper syntax and command options.

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Device Initialization (Linux Environment)
Once the DTVP 3.0 is connected to your computer and recognized by the operating system,
the device will need to be initialized prior to first use. To do so, open the ‘Terminal’ application
(or command-line window) and follow these steps:

(Note: The screenshots and instructions in this section utilize the linux64 folder (signifying 64-
bit) for purposes of demonstrating use of the DTVP 3.0 device in the Linux OS. Keep in mind if
you are using the 32-bit version of Linux, simply navigate to the respective 32-bit folder in place
of the 64-bit folder, i.e. linux32 rather than linux64.)

1. Change directory to the DTVP 3.0

volume by typing the following command
at the terminal prompt (as seen in Figure
10.2.):
Figure 10.2 – Command-Line Navigation
cd /media/adminuser/DTVP30/linux/linux64

(Note: Commands and folder (directory) The username in this example is "adminuser" and
names are case-sensitive, i.e. ‘linux32’ is therefore appears in the path. Syntax and paths may
NOT the same as ‘Linux32.’ Syntax must vary based on the version of linux you are using.
also be typed exactly as shown.)

2. Type ls (as in list) at the current prompt and press ENTER. This will provide you with a list
of files and/or folders in the /media/adminuser/DTVP30/linux/linux32 (or linux64) folder.
You will see the five DTVP 3.0 commands listed, dtvp_about, dtvp_forgotpassword,
dtvp_initialize, dtvp_login, and dtvp_logout as seen in Figure 10.3.

Figure 10.3 – List of DTVP 3.0 Commands

– The Linux section in this manual is based off of the 64-bit version of Ubuntu 13.x –

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3. To initialize the DTVP 3.0, type the following command at the terminal prompt and press
ENTER: ./dtvp_initialize* (Remember, commands are case-sensitive.) See Figure 10.4.

Figure 10.4 – Executing a DTVP 3.0 Command

4. After pressing ENTER, the license agreement will display in the terminal window. Press ‘Y’
to accept the license agreement and continue. (Note: If you press ‘N’ and do not accept the
license agreement, you will be returned to the terminal prompt and unable to continue the
initialization process until you repeat step 3 and press ‘Y’.)

5. After you accept the license agreement, you will be prompted to input (create) a password,
which will be used to protect the files stored on the secure data partition. The password you
create must meet the following criteria before the initialization process will allow you to
continue:

a. Passwords must contain 6 characters or more (up to 16 characters.)

b. Passwords must contain three (3) of the following criteria options:
- UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)

6. Confirm your password by re-entering it on the command line when prompted to input it
again and press ENTER. If the passwords match, you will be notified that the DTVP 3.0 has
been initialized successfully. If the passwords do not match, you will receive a message
indicating that you still need to confirm the password correctly. To do so, repeat steps 3
through 6 until they do.

After creating your password, a secure data volume (partition) will appear on the desktop. This
indicates that the initialization process was successful and is now complete. You may begin
using the DTVP 3.0.

*Note: Certain distributions of Linux will require super-user (root) privileges in order to execute
the DTVP 3.0 commands properly in the terminal application window.

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Device Usage (Linux Environment)
Once the DTVP 3.0 has been initialized, you can access the secure data partition by logging
into the device using the DTVP 3.0 password you created on page 23. To do so, follow these
steps:

1. Open a ‘Terminal’ application window.

2. Type the following command at the terminal prompt: cd /media/adminuser/DTVP30/linux/linux64
3. With the command prompt now at /media/adminuser/DTVP30/linux/linux64$, type the following
command to login to the device: ./dtvp_login* and press ENTER. (Note: Commands and folder names
are case-sensitive and syntax must be exact.)
4. Enter for your DTVP 3.0 password and press ENTER. After a successful login, the secure data volume
will open on your desktop and you can proceed to use the DTVP 3.0.

During the login process, if a bad password is entered, you will be given another opportunity to
enter the correct password by repeating step 3; however, there is a built-in security feature that
tracks the number of failed login attempts. If this number reaches the pre-configured value of 10
failed attempts, the DTVP 3.0 will lock and require you to initialize the device by executing the
dtvp_forgotpassword command, prior to next use. This process will allow you to create a new
password, but in order to protect the privacy of your data, the DTVP 3.0 will format the secure
data partition. This means that all of your data will be lost.

Once the dtvp_forgotpassword process is complete and you have successfully set up a new
password, the built-in security counter that tracks failed login attempts will be reset (Note: A
successful login prior to reaching the maximum number of attempts (MaxNoA, for short) will
also reset the failed-login counter.)

When you are finished using the DTVP 3.0, log out of the device and secure your data. To do
so, follow these steps:

1. Open a ‘Terminal’ application window.

2. Navigate to the linux64 folder: cd /media/adminuser/DTVP30/linux/linux64
3. With the command prompt now at /media/adminuser/DTVP30/linux/linux64$, type the
following command to logout of the device properly: ./dtvp_logout* and press ENTER.
(Note: Commands and folder names are case-sensitive and syntax must be exact.)
4. Remove the DTVP 3.0 from your system and store in a safe place.

*Note: Certain distributions of Linux will require super-user (root) privileges in order to execute
the DTVP 3.0 commands properly in the terminal application window.

-Linux Section Complete-

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Help and Troubleshooting
Device Lockout

The DTVP 3.0 includes a security feature that prevents unauthorized access to the data
partition once a maximum number of consecutive failed login attempts (MaxNoA for short) has
been made; the default “out-of-box” configuration has a pre-configured value of 10 (no. of
attempts.)

The ‘lock-out’ counter tracks each failed login and gets reset one of two ways: 1) A successful
login prior to reaching MaxNoA or 2) reaching MaxNoA and performing a device format.*

If an incorrect password is entered, an error

message will appear just below the ‘Hint’ field,
indicating a login failure. See Figure 11.1.

If and when a 7th failed attempt is made, you will

see an additional error message indicating you
have 3 attempts left before reaching MaxNoA
(which is set to 10 by default.) See Figure 11.2.

After a 10th failed login attempt, the DTVP 3.0

will permanently block the data partition and
require a device format prior to next use. This
means that all data stored on the DTVP 3.0
will be lost and you will need to create a new Figure 11.1 – Login Failure
password.

This security measure limits someone (who

does not have your password) from attempting
countless login attempts and gaining access to
your sensitive data.

If you are the owner of the DTVP 3.0 and have

forgotten your password, the same security
measures will be enforced, including a device
format.*

For more on this feature, see ‘Forgot Password’

on page 26. th
Figure 11.2 – 7 Login Failure

*Note: A device format will erase ALL of the information stored on the DTVP 3.0’s secure data
partition.

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Forgot Password (Windows and Mac)

If you forget your password, you can click

on the ‘Forgot Password’ link that appears
in the login window when DTVP 3.0 is
executed (see Figure 11.3.)

This option will allow you to create a new

password, but in order to protect the privacy
of your data, the DTVP 3.0 will be formatted.
This means that all of the data stored on the
secure area will be erased in the process.*

When you do click on ‘Forgot Password’, a

message box (Figure 11.4) will appear and
ask if you want to enter a new password
prior to executing the format. At this point, Figure 11.3 – Forgot Password
you can either 1) click ‘OK’ to confirm or 2)
click ‘Cancel’ to return to the login window.

If you opt to continue, you will be prompted

to create a new complex password and a
new hint. The hint is not a mandatory field,
but it can be useful in providing a clue as to
what the password is, should the password
ever be forgotten.

(Note: The hint CANNOT be an exact match

to the DTVP 3.0 password.) Figure 11.4 – Prompt Before Format

Forgot Password (Linux)

If you forget your password, you can execute the dtvp_forgotpassword command from the
/media/DTVP30/linux/linux32$ prompt in the “Terminal” application window. This option will
allow you to create a new password, but in order to protect the privacy of your data, the DTVP
3.0 will be formatted. This means that all data stored on the secure data partition will be erased
in the process.

*Note: A device format will erase ALL of the information stored on the DTVP 3.0’s secure data
partition.

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Drive Letter Conflict (Windows Operating Systems)

As mentioned in the ‘System Requirements’ section of this manual (on page 3), the DTVP 3.0
requires two consecutive drive letters AFTER the last physical disk that appears before the
‘gap’ in drive letter assignments (see Figure 11.5.) This does NOT pertain to network shares
because they are specific to user-profiles and not the system hardware profile itself, thus
appearing available to the OS.

What this means is, Windows may assign the DTVP 3.0 a drive letter that’s already in use by a
network share or Universal Naming Convention (UNC) path, causing a drive letter conflict. If
this happens, please consult your administrator or helpdesk department on changing drive
letter assignments in Windows Disk Management (administrator privileges required.)

Figure 11.5 – My Computer

In this example, the DTVP 3.0 uses drive F:, which is the first available drive letter after drive E:
(the last physical disk before the drive letter gap.) Because letter G: is a network share and not
part of the hardware profile, the DTVP 3.0 may attempt to use it as its second drive letter,
causing a conflict.

If there are no network shares on your system and the DTVP 3.0 still won’t load, it is possible
that a card reader, removable disk, or other previously-installed device is holding on to a drive-
letter assignment and still causing a conflict.

Please note that Drive Letter Management, or DLM, has improved significantly in Windows XP
SP3, Vista, 7 and 8, so you may not come across this issue, but if you are unable to resolve the
conflict, please contact Kingston’s Technical Support Department for further assistance.

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Error Messages

Unable to create file – This error message will appear when attempting to CREATE a file or
folder ON the secure data partition while logged in under read-only mode.

Figure 12.1 – Unable to Create File Error

Error Copying File or Folder – This error message will appear when attempting to COPY a file
or folder TO the secure data partition while logged in under read-only mode.

Figure 12.2 – Error Copying File or Folder Error

Error Deleting File or Folder – This error message will appear when attempting to DELETE a
file or folder FROM the secure data partition while logged in under read-only mode.

Figure 12.3 – Error Deleting File or Folder Error

If you are logged in under read-only mode and wish to unlock the device with full read/write
access to the secure data partition, you must shutdown DTVP 3.0 and log back in, leaving the
‘Read-Only Mode’ checkbox unchecked during the login.

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DTVP 3.0 Linux Commands

Command Syntax* Description

dtvp_about ./dtvp_about Displays serial no., firmware, and application version of

DTVP 3.0
Can be executed whether user is logged into the DTVP
3.0 or not

dtvp_forgotpassword ./dtvp_forgotpassword Resets the DTVP 3.0 and allows you to create a new
password
Can be executed only when user is NOT logged into the
DTVP 3.0 device
(All data stored on the secure data partition will be lost)

dtvp_initialize ./dtvp_initialize Initializes the DTVP 3.0 and prepares device for first use
Executed prior to first use only

dtvp_login ./dtvp_login Prompts for DTVP 3.0 password to log user into secure
data partition
Can be executed only when user is NOT logged into the
DTVP 3.0 device and only AFTER the device has been
initialized

dtvp_logout ./dtvp_logout Logs user out of DTVP 3.0 and closes secure data
partition
Can be executed only when user is logged into the DTVP
3.0 device

*Note: To execute the DTVP 3.0 Linux commands, you must open a “Terminal” application
window and navigate to the folder where each of the files exist. Each command must be
preceded by the following two characters: ‘./’ (a period and a forward slash as indicated in the
table above.)

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