Sales Calling Script – Cold Call

Sales Officer: Hey Good Morning / Afternoon. I am looking for the owner of [Trucking Company
Name] in regard to the trucking business. I am assuming that you might be the owner of
[Trucking Company Name]
(Wait for answer and if he is the right person then say these lines mentioned below)
Sales Officer: Perfect! Is this the right time to have a quick chat of five minutes with you right
now?
(Wait for his answer. If he says yes, go for the lines mentioned in the column of YES. If he says
no then, then go for the lines mentioned in the column of NO

YES NO

Sales Officer: Perfect! My name is [Your Sales Officer: Okay. No worries. I can call you
Name] and I am calling from Ecentric later. What would be the best time to call
Trucking. We are a Massachusetts based fleet you?
management company and we have been in
(Note the time and hang up the call after
business for the last 7 years. We are looking
saying thanks for his time)
for some semi-trucks in [State Name where
this company is situated]. Do you have any
semi-truck available?

(Wait for answer and note down his equipment)

Sales Officer: That’s great! So, you have a [Equipment Name]. I am calling because we need
some trucks in your area as I said and we are finalizing our last few trucks that can haul for us.
We are more than a dispatching services provider. We provide the best load options in the
market because we have direct connections with shippers and brokers in the market. We got
the best loads before they even hit the load board. I have a quick question. From where do you
get your most of the loads?
(Note the answer for the said question and then say these lines. If he is getting loads from any
family member who is dispatching for him, thank him for his time and let him know if he need
our services or not)

From Loadboard From a team of dispatchers

Sales Officer: That’s great. [Loadboard] has a Sales Officer: Perfect! It means that you care
few issues related to the availability of about your loads and you are in search of the
premium loads and also it’s a quick action best loads. It’s sad to say that these days
tool. It means that the premium loads may we’re not getting a good response due to bad
only stay at the loadboard for a period of 5 dispatchers in the market who work for a
minutes or less. So, we need to keep an eagle cheap percentage and give the worst loads.
They even practice forced dispatch. At
eye on the loadboard. That’s where our
eCentric Trucking, our mission is to redefine
dispatch services arrive. We have a network
the trucking industry of the states. We are on
of load boards, brokers and shippers that a mission to create a value of truckers. In our
help us secure best possible general freight. network, we have a list of brokers such as J.B.
In our network, we have a list of brokers such Hunt, C.H. Robinson, Coyote, Landstar,
as J.B. Hunt, C.H. Robinson, Coyote, Landstar, Cranston Freight and a lot more to cover the
Cranston Freight and a lot more to cover the best possible freight. We are on a same page
best possible freight. We are on a same page with these brokers to save carriers and the
with these brokers to save carriers and the industry. So, we need people like you to take
industry. So, we need people like you to take your business to next level. We provide the
your business to next level. We provide the best possible general freight, the freight
best possible general freight, the freight which we get never hit the load boards such
as DAT, Truckstop etc. In any case if we were
which we get never hit the load boards such
unable to find anything good with these lists,
as DAT, Truckstop etc. In any case if we were
our next option is direct shippers. Even if we
unable to find anything good with these lists,
were unable to find something good, we
our next option is direct shippers. Even if we move to load boards such as DAT, Truckstop,
were unable to find something good, we Sylectus, Truck Smarter, Doft and other large
move to load boards such as DAT, Truckstop, and small load boards. Also, our experts help
Sylectus, Truck Smarter, Doft and other large you set up with the brokers, managing all
and small load boards. Also, our experts help your paperwork with insurance companies,
you set up with the brokers, managing all factoring companies, brokers and
your paperwork with insurance companies, government representatives. We also deal in
factoring companies, brokers and IFTA Calculations, ELD Mandate Management
government representatives. We also deal in and a lot more things to cover.
IFTA Calculations, ELD Mandate Management
and a lot more things to cover.
Sales Officer: Another benefit is that we don’t bind our carriers in long contracts because we
believe that if our carriers work with peace of mind, it will help them take their business to the
next level. So, what are you thinking of? Shall we schedule a brief call with your dedicated fleet
management expert or you need some time to think about it?
(Wait for the answer and follow these answers and instructions)

YES NO

Sales Officer: That’s great. What time will be Sales Officer: Okay. Please take your time. I’ll
suitable for you? call you back in a few days.

Instructions: Kindly note the time and Instructions: Note this down and call the
coordinate with dispatch team for the call trucker to follow back after 7 days or earlier
if the trucker proposed a follow up call.

MESSAGE TEXT
Hey [Owner Name / Company Name]!
This is [Your Name] from eCentric Trucking. We are a freight dispatch company based out of
Massachusetts and we have been in the business for the past 7 years. We are looking for some
semi-trucks in [the State where the company is located]. I hope that you have a semi-truck. We
provide the best possible general freight from a network of shippers and brokers. Our best
services include:

● Handling all Paperwork

● Finding high-paying loads with minimal deadhead miles

● Negotiating top rates with the brokers

● Advanced load booking mechanism

● Invoicing / Factoring Services

● Credit Checks

I hope that my team can add more value to your trucking business and take this to next level.
We believe in no contract policy so that you can focus on conquering the road with a peace of
mind. You can try our services risk free and can walk away anytime if you don’t like our services.
Hoping for a prosperous and bright future of your business.
Regards,
[Your Name]
Carrier Relations Manager
eCentric Trucking
Tel: [Your Number]
Email: [Your Email]
Web: www.ecentricllc.com

VOICEMAIL SCRIPT
Hey Good Day! This is [Your Name] from eCentric Trucking. We are a Massachusetts based
freight dispatch company who have been working in this business for the past 7 years. We
provide the best possible general freight with focus on quality dispatching. We are looking for
some semi trucks in [State where the company is located]. I hope that we can take your
business to the next level. If you’re interested, do give us a call back at (857) 760-9696