Mukundame
Mukundame
MUKUNDA REDDY
H no :16-11-23/80 Moosarambagh, Malakpet. Hyderabad 500036 E-mail: [email protected] Mobile: +91 9885383485 Objective: Challenging assignments in Business Consulting, Pre sales, Business Development
and Client Services in Financial Services/Service companies to utilize my knowledge and abilities
AN OVERVIEW 1 Results-oriented professional With around 5 + years of experience in the areas of Business Consulting, Business Development, Customer Relationship Management, and Key Account Management along with domain and functional experience in financial services. WORKIG WITH 3 4 5 R E L I G A R E S E C U R I T I E S LTD as a Relation ship MANAGER as a Relation ship manager
WORKED WITH TATA INDICOM as a TEAM LEDAR Possess excellent interpersonal, communication and organizational skills with proven abilities in Account management, Financial Advising, team management, customer relationship management and planning. PROFESSIONAL EXPERIENCE
1) RELIGARE SECURITIS LTD OCT09 to March 10. Roles & Responsibilities: Handling the Team size of 15 Recruiting, Training and Motivating the Team Taking Regular Meetings & discussing about the business and day to day activities. Implementing the new strategies for improving the business Getting the permissions in Corporate to have a corporate desk at their premises Set up the stalls at Residential complexes too to get the potential clients Actively concentrating on Promotional Activities like Road Shows, Kiosk activities etc. Molding the team to adapt whatever the changes happens in the system Maintaining an o v e r a l l and individual performance track record of the team players and reviewing the reward systems accordingly.
High quality customer service by collecting the Market information through online and few other sources, Maintaining a high quality performance level in terms of bringing in new and high quality applicants who have generated more brokerage, Helping the customers by maintaining a direct interaction with back office and providing them with all information, Cross selling of insurance product 2) INDIA INFO LINE SECURITIES LTD SEP 2007 to OCT 2009. INDIA INFOLINE SECURITIES LTD is listed on both the leading stock exchanges in India, the Stock Exchange, Mumbai (BSE) and the National Stock Exchange (NSE) and is also a member of both the exchanges. It is engaged in the businesses of Equities broking, Wealth Advisory Services and Portfolio Management Services. It offers broking services in the Cash and Derivatives segments of the NSE as well as the Cash segment of the BSE. It is registered with NSDL as well as CDSL as a depository participant, providing a one-top solution for clients trading in the equities market. It has recently launched its Investment banking and Institutional Broking business Department: INDIA INFOILINE SECURITIES LTD (Online Trading Products). Designation: Business Development Manager Key Result Areas; Job Profile 1 2 3 4 5 6 7 8 :
Managing the team to provide customer support in resolving investment related queries. Rendering solutions to various queries of the investors. Investigating and forwarding the queries to the concerned departments and following up with the queries. Making outbound service calls to investors. Imparting training to the new recruits. One call resolution. Scheduling all the team members (Weekly). Ensuring the Queries to be resolved with in 24 Hours.
Managing the team to provide customer support in resolving related Queries. Rendering solutions to various queries. Forwarding the queries to the concerned departments and following up with the queries. Making outbound service calls . Scheduling all the team members (Weekly). Ensuring the Queries to be resolved with in 24 Hours ACADEMIA B Tech Discontinue from JNTU
INTERESTS STRENGHTS
: :
Watching and playing Cricket, Surfing Net Strong Inter Personnel Skills, Ability to work hard, Zeal to Learn new things,Time Management PERSONAL VITAE
Date of Birth :08 December1983. Languages Sex Fathers Name : English, Telugu and Hindi. : MALE : G.Chandra Reddy
I hereby declare that the above information given is true and correct to the best of my Knowledge and belief.
PLACE :
Hyderabad )
(G.Mukunda Reddy