Helen Keller Intl

Job Announcement
Monitoring and Evaluation Coordinator,
Transforming Lives through Nutrition
Flexible: Any country where Helen Keller has a presence will be considered.

Guided by the remarkable legacy of its co-founder, Helen Keller, Helen Keller Intl partners
with communities that are striving to overcome longstanding cycles of poverty. By delivering
the essential building blocks of good health, sound nutrition, and clear vision, we help millions
of people create lasting change in their own lives. Working in 20 countries – across Africa,
Asia, Europe, and the United States – and together with a global community of supporters,
we ensure every person has the opportunity – as Helen did – to reach their true potential.

We are seeking a Monitoring and Evaluation Coordinator (MEC) with broad public health
project implementation experience to provide specialized technical support to 12 country
programs implementing a suite of five lifesaving health services: supplementing women with
essential vitamins and minerals during pregnancy, supporting optimal breastfeeding,
improving diets for infants and young children, screening children for acute malnutrition and
getting treatment to them as early as possible and, delivering vitamin A. Our program also
drives complementary food systems actions that improve women’s diets, protect and promote
diets of infants and young children and secure access to essential nutrients.

The MEC will be responsible for the technical quality and timeliness of monitoring and
evaluation efforts for this multi-country, multi-region program. They will lead the design and
implementation of MEL frameworks, data collection and analysis for the Transforming Lives
through Nutrition program. In addition, the position will lead in the development of relevant
knowledge products to disseminate learnings.

This position will play a key role in ensuring that the data is used to inform program decision
making, standard procedures are applied for data collection and analysis, and that data and
learnings can be aggregated across the 12 countries. They will both provide and coordinate
MERL expertise from colleagues to program teams in implementing country offices.

This position could potentially be hosted in any Helen Keller office where the selected
candidate will be hired on the local salary scale (grade M) with local terms and conditions.

Functional Relationships
Reporting to the MERL lead for Transforming Lives, the coordinator will be a member of the
Global ME team for Transforming Lives. Together with regional monitoring and evaluation
coordinators for Africa and Asia, the MEC will support all technical aspects of ME for
Transforming Lives program.
To ensure congruity and consistency of technical approaches and cross-organizational
learning, the position will also be a member of and a key resource for Helen Keller’s global
MERL and Nutrition teams.

The MEC and the program management team will provide oversight and guidance to country
office teams. They liaise with other subject matter experts (within Helen Keller and the
consortium), ME focal points in country, Country Directors, and Project Managers and their
teams to facilitate the integration of all facets of the program work with the common goal of
ensuring that project objectives are met. The position will also serve as a co-manager of
relevant staff in implementing country offices.

Regular communication and a spirit of teamwork are essential to make this complex structure
thrive.

Helen Keller’s programs also require close relations with governments, partner NGOs, and
donors, including UN agencies. The MEC will contribute to nurturing and overseeing some of
these cooperative relationships and will represent Helen Keller to donors and the
international community, as needed.

Key Responsibilities
Overall Management and Leadership
• Collaborate with relevant colleagues to develop high-quality ME frameworks and
guidance for the consortium and provide oversight to country program activities on the
execution of ME, as assigned.
• Participate in work groups, as assigned, to develop global policies and approaches
and/or optimize systems, procedures, global indicators, training modules, etc.
• Provide and/or assign technical guidance to program staff and partners (in
coordination with relevant colleagues) on program interventions, to align practices
across country offices to adhere to best practices and support achievement of program
goals.
o Coordinate and follow-up with assigned advisors and/or country programs to
ensure guidance is fully integrated into programs and that other subject matter
experts are kept informed, as needed.

Oversee implementation of a monitoring, evaluation and learning plan

• Oversee the implementation of the MERL framework including the use of appropriate
indicators, data collection methods and evaluation approaches; and
• Ensure alignment of MERL activities with program objectives, donor requirements, and
best practices in nutrition programming that take safeguarding measures into account.
• Oversee the implementation of MERL activities, and manage the conduct of
assessments and evaluations, partnering with country program leadership to ensure
adherence to methodological standards and ethical guidelines.
• Provide and/or assign technical guidance to program staff and partners (in
coordination with relevant colleagues) to align practices across country offices to
adhere to best practices and support achievement of program goals.

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 • Coordinate and follow-up with assigned advisors and/or country programs to ensure
guidance is fully integrated into programs and that other subject matter experts are
kept informed, as needed.

Survey design and oversight

• Coordinate activities for harmonized baseline data collection in 12 countries
• Contribute to global protocols and provide input into country specific protocols for the
baseline, bespoke research studies and evaluations
• Liaise with country teams regularly to support them in the implementation of surveys,
including training, tool development,
• Coordinate with external research partners, consultants, and academic institutions to
collect data in a standardized manner allowing for global analysis, ensuring rigor, and
in accordance with ethical standards and best practices.
• Oversee the global analysis of baseline data and
• Analyze data and research findings to identify trends, patterns, and lessons learned
related to nutrition program implementation and outcomes.

Data aggregation and use

• Aggregation of monitoring data on a quarterly basis.
• Ensure data quality through regular validation, and verification processes. Lead data
quality audit processes.
• Lead the analysis of quantitative and qualitative data to assess program performance,
identify trends, and inform decision-making.

Knowledge management
• Coordinate, guide, edit and/or write knowledge products such as case studies,
research and policy briefs, regular progress reports, technical presentations, scientific
abstracts, peer-reviewed publications and other documentation for internal and
external audiences including donors and partners.
• Document and share out lessons learned, best practices and success stories to inform
future program design and implementation.
• Synthesize and interpret research findings to inform programmatic decision-making,
policy development, and advocacy efforts.
Capacity Building
• Facilitate a culture of learning within the program team and partner organizations:
promote reflection, adaptation, and innovation.
• Build the capacity of staff to effectively use MEL data for decision-making, program
improvement, and reporting.
• Identify capacity gaps among program staff and partners related to MERL and develop
and implement capacity-building plans to address these gaps.
• Provide training and technical support to program staff and partners on MEL
methodologies, data collection techniques, and analysis tools.
• Lead and organize periodic lessons-learned and capacity building events.
• Participate actively in a dynamic community of practice to learn and to share learning.
• Model collaboration for your matrixed team: effectively consult and inform colleagues
to maximize efficiency and knowledge sharing; and integrate guidance and direction

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 from subject matter experts in your team and elsewhere in the global organization to
maximize performance.

Required Qualifications and Competencies

• Master’s Degree in public health plus at least 8 years of relevant work experience;
or equivalent combination of education and experience. PhD a plus.
• Strong technical expertise in M&E methodologies, research design, data analysis, and
interpretation.
• Proven experience leading and conducting research studies, evaluations, and
assessments, including familiarity with quantitative and qualitative research methods.
• Highly computer literate including proficiency in data management and visualization
platforms (e.g. SurveyCTO, DHIS2, PowerBi)
• Proficient in data analysis software for quantitative (e.g., Stata, R) and qualitative data
analysis software (e.g. NVivo, MAXQDA)
● Excellent English language communication, required. Ability to communicate
verbally in French sufficient to provide guidance to country teams strongly
preferred.
• Experience building capacity and providing technical support to staff and partners in
M&E and research-related skills and competencies.
• Experience working in Africa and/or Asia, with a deep understanding of the context in
which we are implementing programs in at least one of the priority regions.
• Experience collaborating across departments to integrate all aspects of finance and
administration with the work of program teams to meet program outcomes and fulfill
objectives established in awards.
• Excellent interpersonal skills, including an ability to effectively lead a team in a cross-
cultural environment, communicate a vision, make timely and transparent decisions,
and manage conflict.
• Ability and willingness to:
o flex schedule to accommodate availability of colleagues in other time zones;
o travel at least 30% to project country offices and/or to meetings and
conferences.
• Collaborative, flexible and solution-oriented. An ability to maintain balance when
under stress.
• Demonstrable respect for all persons regardless of religion, ethnicity, class or gender,
with a high comfort level working in a diverse environment with a demonstrated
commitment to high professional ethical standards.
• Personal commitment to Helen Keller’s mission and the values embodied by our
namesake and co-founder: courage, integrity, rigor, and compassion.

To Apply
Qualified candidates should submit a cover letter and resume to [email protected].
Applications will be accepted until the position is filled.

In the spirit of our founder and namesake, Helen Keller is dedicated to building an
inclusive workforce where diversity in all its forms is fully valued.

Page | 4
 Helen Keller
JOB ANNOUNCEMENT
Communications Officer, Transforming Lives
Flexible: Any Africa country where Helen Keller has a presence

Guided by the remarkable legacy of its co-founder, Helen Keller, Helen Keller Intl
partners with communities that are striving to overcome longstanding cycles of poverty.
By delivering the essential building blocks of good health, sound nutrition, and clear
vision, we help millions of people create lasting change in their own lives. Working in 20
countries – across Africa, Asia, Europe, and the United States – and together with a
global community of supporters, we ensure every person has the opportunity – as Helen
did – to reach their true potential.

Helen Keller is implementing ‘Transforming Lives through Nutrition’ which focuses on a

suite of five lifesaving health services: supplementing women with essential vitamins
and minerals during pregnancy, supporting optimal breastfeeding, improving diets for
infants and young children, screening children for acute malnutrition and getting
treatment to them as early as possible and, delivering vitamin A. Transforming Lives
also drives complementary food systems actions that improve women’s diets, protect
and promote diets of infants and young children and secure access to essential
nutrients.

We are seeking a Communications Officer to be based in one of the countries where

Helen Keller works and is implementing Transforming Lives. This role will support the
program by translating technical impact via storytelling for core audiences including
donors, peer organizations, government and unilateral agencies, and media.

These stories of impact will help prominently position Helen Keller among institutional
and individual donors, peer organizations, government and unilateral agencies, and
media. Additionally, they will support the development of a range of communications
materials for online and offline audiences, including news briefs, fact sheets, blog
stories, and publications and liaise with partner organizations and outside contractors,
when needed.

This position could potentially be hosted in any Helen Keller office in Africa where the
selected candidate will be hired on the local salary scale (grade L) with local terms and
conditions.

Functional Relationships
Reporting to the Program Director, the Officer will be a member a key member of the
Transforming Lives team to implement an on-the-ground communications strategy.
They will be expected to develop strong working partnerships with senior technical and
country program staff to discover and author stories that demonstrate the program\s
impact on the people, families, and communities we serve.
To ensure congruity and consistency of communications approaches and cross-
organizational messages, the Officer will also be a member of the Global Marketing and
Communications team with a dotted-line reporting relationship to the Director, Marketing
and Communications and will coordinate closely with the Content Marketing Manager to
publish stories. Regular communication and a spirit of teamwork are essential to make
this complex structure thrive.

Key Responsibilities

Storytelling
o Support Helen Keller country teams to adapt and implement the Transforming
Lives communication strategy.
o Liaise with Transforming Lives central program management team and
country-based teams to tease out stories of impact. Travel to support country
teams as needed.
o Work with Marketing and Communications to shape stories into language that
can be used for stories, website, social media, donor communication, etc.
o Serve as regular contributor to Helen Keller’s blog and social media channels.

Brand maintenance
o Maintain and monitor brand integrity across Transforming Lives teams, with
support from Marketing and Communications.
o Edit and facilitate review of staff presentations, talking points, collateral, and
grant materials.
o Support country teams to develop tools and content needed to meet
institutional donor reports.

Communication operations
o Serve as primary program communications point person for Transforming
Lives program teams.
o Liaise with country and project-level program and communication staff to edit,
produce, and disseminate strategic content for external audiences including
donors, potential partners, technical experts, and other peer professionals.
o Partner with Marketing and Communications to support country offices in:
 hiring freelance photographers and videographers;
 recruitment of program and country office communication officers; and
 providing ongoing support and feedback to country office colleagues.

Required Qualifications/Competencies
• Education: Degree in English, communications, marketing or related field; plus
• Experience: 6-8 years of professional experience in communications, public
relations, advocacy and/or journalism, preferably with a global nonprofit or NGO,
or equivalent combination of education and experience.
 • Superior English language writing, editing, and proofreading skills, with focus
and experience in synthesizing complex content into essential, compelling
messages for a range of mediums including one-pagers, reports, white papers,
website, social media and press.
• Oral and reading proficiency in French is a strong plus.
• Graphic design, photography, and videography experience a plus.
• Ability to manage competing priorities and thrive under tight deadlines.
• Strong interpersonal skills and experience working effectively in teams and
cross-cultural settings.
• Ability to prioritize workload, assume responsibility for work, and follow through
to completion.
• Collaborative, flexible and solution-oriented.
• Demonstrable respect for all persons regardless of religion, ethnicity, class or
gender, with a high comfort level working in a diverse environment with a
demonstrated commitment to high professional ethical standards.
• Commitment to Helen Keller Intl’s work and mission
• Ability and willingness to:
o flex work hours to accommodate multiple time zones; and
o undertake international travel (approximately 5-8 weeks of travel per year)

To Apply
Qualified candidates should submit a cover letter and resume to [email protected].
We would especially appreciate a thoughtful cover letter regarding your specific interest
in this role at Helen Keller. Applications will be accepted until the position is filled.

In the spirit of our founder and namesake, Helen Keller is dedicated to building an
inclusive workforce where diversity in all its forms is fully valued.