Resume
Resume
Customer Service
IN-STORE MERCHANDISER | Shoppers Drug Mart | Toronto
Supply Chain Management | Jul 2017 - Nov 2019
• Stocked and merchandised store shelves according to plan-o-grams and
Create Invoices removed any damaged or expired products
• Inspected store merchandise on a regular basis to iden fy and report any
Microso PowerPoint product wear, defects, or damage
• Provided excep onal customer service to guests by answering product
Procurement
ques ons and loca ng difficult to find items
• Unloaded, received, and processed orders for products delivered to the store
Planogram
Key Achievements: ✔ Increased the accuracy and efficiency of the inventory and
Management cycle counts by reorganizing the stock room ✔ Reduced product expira on
shrinkage by over 30% by crea ng a new Excel document to track expiry dates
Order Processing of dairy products ✔ Received 2 Employee of the Month awards for overall job
performance and customer service excellence
Corporate Distribu on
Supply Chain
Merchandising
Inventory Management