Leadership Skills

Leadership Skills
Leaders aren't born, they are made. And they are made just like anything else, through hard work. And that's the price we'll have to pay to achieve that goal, or any goal. - Vincent Lombardi
Exercise: The Leadership/Technical Split

As a leader, you will be successful to the extent that you can free yourself from the technical work of your unit by giving those
you lead the skills, resources, and space

to take this work on. List all your activities in a given day or
week, along with the time spent on each.

For each activity, identify whether it is a leadership
or technical activity:
A leadership activity is one that organizes or enables the work of the people you manage, such as planning, budgeting, or coaching. A technical activity is one that involves
performing the tasks that produce outputs for

your units customers.

Consider the technical activity that takes up the largest part of your time. Why arent the people you lead doing this work?
Are there any reasons why they cant currently

do this work?
Managers Checklist
Managers Checklist
Develop both your leadership and your involvement in running the organization. Keep a log of your activities so that you can focus better on those that advance the departmental mission.
Source: McGraw Hill - Leadership Skills for Managers
management skills: both are essential to your
Establish a culture of accomplishment.
Managers Checklist
Demonstrate leadership with an Ill go first
style.
Obtain approval for changes not just from those above you, but also from those around and below
you.
Prepare for opposition. Use the ABCD Approach: Anticipate objections, Benefitize, Categorize,
then Develop the plan.

Praisebut be sure that its sincere, deserved, and unique.
Managers Checklist
Develop your influence skills. Dont depend on
your authority to get things done.

Assure yourself that manipulation is not always a bad thing. Its harmful only when its used for exclusive self-gain.
Theories on Leadership
Bass' (1989 & 1990) theory of leadership explains the three basic ways how people become leaders.
1. The Trait Theory: some personality traits may lead people naturally into leadership roles 2. The Great Events Theory: a crisis or important event may cause a person to rise to the occasion, which brings out extraordinary leadership qualities in an ordinary person 3. The Transformational Leadership Theory: people can choose to become leaders or can learn leadership skills
Basic Personality Traits Required

Courage Conviction

Communication Creativity
Commitment
Competence
Caring ness
Clarity in Mind
Important Need-to-be-Used Leadership Jargons

The six most important words: "I admit I made a mistake. The five most important words: "You did a good job.
The four most important words: "What is your opinion.

The three most important words: "If you please.
The two most important words: "Thank you,

The one most important word: "We The least most important word: "I"
Types of Leaders
Authoritarian (high task, low relationship) Team Leader (high task, high relationship) Country Club (low task, high relationship)
Impoverished (low relationship, low task)
Principles of Leadership
Analyze Issues:
Evaluate your analytical skill

Break down problems into manageable part Focus on most critical information Identify and test assumptions Analyze issues from different points of view Apply accurate logic and reasoning Integrate information from various sources to arrive at optimal solution
Leverage Innovation
Use brainstorming to generate new ideas
Routinely try out new ideas, methods and technologies
Leverage fresh perspectives, breakthrough ideas

and new paradigms to create value in the market Find ways to extend and apply innovative ideas to enhance business results Identify significant cost-saving or revenue opportunities
Employ Financial Acumen
Understand the organizations financial environment Set aggressive yet achievable financial goals Identify key financial indicators and metrics to measure the business performance Demonstrate understanding of how your work units
performance contributes to the overall organization's

financial results Identify levers to improve financial performance
Build and Establish Relationships
Build give-and-take relationships. Know whom to involve when. Build coalitions or alliances
Show interest in the needs & concerns of others
Identify agendas, concerns and motivation of others

Relate to others in an accepting and respectful manner regardless of their organizational level, personality or background Create an environment conducive for work.
Manage Conflict
Analyze your conflict-management style
Address and resolve conflict directly and focusing on issues rather than people
Facilitate the discussion and resolution of conflicts

Use active listening and address conflicts tactfully and sensitively Negotiate effectively to achieve win-win outcomes
Facilitate and Inspire
Provides facilities and environment to make
decisions Planning roles to be filled by appropriate individuals Ensuring values are collectively met Carrying the responsibility of representing the team loyally to others both inside and outside Inspiring people in lateral thinking, motivation and in excelling
Promote Collaboration and Teamwork
Link the teams mission to that of the organization
Build collaboration by establishing, communicating and reinforcing shared values and norms
Promote teamwork among groups

Provide direction and define priorities, clarify roles and responsibilities with team members
Value contribution of all team members and acknowledge and celebrate team accomplishments
Coach/Train and Develop Others
Adopt a systematic approach to training after assessing your coaching skills Accurately identify strengths and development needs Help people assess their skills and create effective development plans and increase their skills
Create an effective learning environment and implement adequate coaching formats

Ensure effective feedback
Manage Change
View change as a way of life and understand how individuals and the organization respond to change Identify your role in the change process and execute it well Address resistance to change and motivate people to accept change
Clarify new behaviors and practices and what constitutes successful implementation
Establish roles and structures to support change
Contact Information
MMM TRAINING SOLUTIONS Landline: +91-44-42317735 Cell: +91 9677044366 Cell: +91 9677040908 Email: [email protected] Website: www.mmmts.com
Pramila Mathew CEO and Executive Coach
Vikas V. Vice-President Training

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Leadership Skills

Exercise: The Leadership/Technical Split

you lead the skills, resources, and space

week, along with the time spent on each.

Exercise: The Leadership/Technical Split

performing the tasks that produce outputs for

Exercise: The Leadership/Technical Split

Are there any reasons why they cant currently

management skills: both are essential to your

Establish a culture of accomplishment.

then Develop the plan.

your authority to get things done.

Source: McGraw Hill - Leadership Skills for Managers

Basic Personality Traits Required

Important Need-to-be-Used Leadership Jargons

The four most important words: "What is your opinion.

The two most important words: "Thank you,

Impoverished (low relationship, low task)

Evaluate your analytical skill

Leverage fresh perspectives, breakthrough ideas

performance contributes to the overall organization's

Identify agendas, concerns and motivation of others

Facilitate the discussion and resolution of conflicts

Promote teamwork among groups

Create an effective learning environment and implement adequate coaching formats

Pramila Mathew CEO and Executive Coach

Vikas V. Vice-President Training

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