Virender Singh Accenture
Virender Singh Accenture
Virender Singh Accenture
(SW/SE/IPPD)
CMMI User Conference
Denver, Colorado
November 2003
3. Questions
2
1. About Accenture
• Collaborates with clients to help them realize their visions and create tangible value
• With more than 80,000 people in 47 countries, we can quickly mobilize the right people, skills,
alliances, tools and technologies to deliver innovation
• We serve 89 of the Fortune Global 100 and more than two-thirds of the Fortune Global 500.
• More than 90 percent of our top 100 clients in fiscal year 2002 have been clients for the past
five years, and more than 60 percent have been clients for at least 10 years.
4
Market-facing Structure
Affiliated Companies
6
Moving on
Process Improvement
to Level 4 Journey
Emphasis on continuous Optimizing
5 improvement
Project Management
Level 4
Readiness Review/
Training
REQUIREMENTS CMMI Level 4
SCAMPI B
DEVELOPMENT
Develop Process Assets Maintain
Process Assets
- Level 4 Processes, Tools, Metrics
- Quantitative Project Management Training
- Organizational Baselines, Prediction Models
DEPLOYMENT
Plan Pilot Full Rollout
(QPM)
9
CMMI Level 4 Key Activities:
2. Develop and communicate the ‘Value Story’
Accenture
Goals
Government
Dr
Operating Group
ive
Goals
s
USA Government Operating Unit (OU)
OU Quality & Process Performance Sales and
Financial Goals
Objectives (On time, On budget, High
quality)
Achieves
10
CMMI Level 4 Key Activities:
3. Select processes that support goals
Use Data Analysis
to Improve the…
Estimating Process
Drives Data & Over Estimating Cost leads
Baselines to lost Sales
Under Estimating Cost leads
Delivery Process to lost Profit Quality Process
GOALS Sales
Deliver
QPM Deliver QPM
• Document Detailed Work • High Quality • Document Peer Reviews
Plans with Planned
• On Time • 0 Critical Defects • Analyze Peer Review Data at
Schedules and Effort • On Budget Profit • Required Solution the Team Level
• Track Cost and Schedule at Margin • Complete Analysis “Real Time”
the Team Task Level (at the completion of each
• Complete Analysis “Real review and at the team level
Time” (at least twice monthly) twice monthly)
Reduce
• Compare against Deliver • • Compare against
Defects/Faults
Organizational Baselines (our • X% Ahead of Margin • Testing Rework X% Organizational Baselines (our
average and normal Schedule • X% Increase • Warranty Cost X% average and normal statistical
statistical variance) • X% Under Budget • Maintenance Cost X% variance)
• Determine Causes • Determine Causes
• Take Corrective Actions Early • Take Corrective Actions Early
• Predict Delivery Date and Improve Client Satisfaction • Predict Test and Quality
Cost (EVP Model) Results (Defect Detection
• Share Planned vs. Actual and Model)
Estimates • Improve the Quality Process
11
CMMI Level 4 Key Activities:
4. Develop Level 4 Infrastructure –
Organizational Baselines
Out of Control Points
12
CMMI Level 4 Key Activities:
5. Develop Level 4 Infrastructure –
Prediction Models
Earned Value Prediction Model Key
Color Coding Key to
25,000 Organizational Baseline for PROJ
assist in determining
Schedule and Cost possible causes and
corrective actions
20,000
Calculated
Finish EAC
Project Threshold for
Schedule and Cost 1/4/2003 22,590
13
CMMI Level 4 Key Activities:
6. Develop Level 4 Infrastructure –
QPM Training and Skill Development
Managing using Data
Predicting Future Behavior based on History (Results) – Taking Corrective
Actions to Mitigate Risks/Prevent Issues
Goal Analyze Results Predict
•On Time
•On Budget
Measure
14
CMMI Level 4 Key Activities:
7. Actively deploy to projects
• Relentless Communication
– Leadership communications
– Monthly newsletter features
– Executive presentations
– Town hall Q&A meetings
• ‘Wave’ approach
15
Transition to CMMI Level 4
Experiences
Get your ‘Value Story’ straight
16
Sarah Bengzon
Accenture Washington DC Metro
Tel: 703.947.1020
[email protected]