Failure Mode and Effect Analysis (FMEA)

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At a glance
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The key takeaways are that benchmarking involves measuring an organization's performance against standards or competitors to identify areas for improvement.

The different types of benchmarking are internal, competitive, non-competitive, and best practice or world class benchmarking.

The objectives of benchmarking are to determine areas for improvement, analyze how other high-performing organizations achieve their results, and use this information to improve performance.

BENCH MARKING

MEANING
A measurement of the quality of an organization's
policies, products, programs, strategies, etc., and
their comparison with standard measurements, or
similar measurements of its peers.

OBJECTIVES
The objectives of benchmarking are
(1) to determine what and where improvements are
called for,
(2) to analyze how other organizations achieve their
high performance levels, and
(3)to use this information to improve performance.

BENEFITS
Cultural change
Performance improvement
Human resources
Accelerate change
BENCHMARKING PROCESS
Identify and
understand
your processes
Agree what
and who to
benchmark
Collect the
data
Analyze data
and identify
gaps
Plan and
action
improvement
review
TYPES OF BENCHMARKING
Internal
Competitive
Non competitive
Best practice or World class
QUALITY FUNCTION DEPLOYMENT
Quality function deployment was first developed in
Japan in the Kobe Shipyards in 1970.

Today more than 10,000 companies in America and West
Europe are utilizing the techniques of QFD.
Automotive industry the furthest in implementation of QFD
QFD is an analytical process which provides an approach
to deploying the voice of the customer through all
aspects of the product development process.
It is a planning tool used to fulfill customer expectations.

A disciplined approach to product design, engineering,
and production and provides in-depth evaluation of a
product.

BENEFITS OF QFD
Customer Driven
Reduces Implementation Time
Promotes Teamwork
Provides Documentation

FAILURE MODE AND EFFECT
ANALYSIS (FMEA)
FMEA
It is also known as Risk analysis
It is a preventive measure to systematically display
the causes, Effects and possible actions
regarding observed failure.
FEMA is a Before - the Event.
TYPES OF FMEA
System FMEA
Design FMEA
Process FMEA
Service FMEA
Equipments FMEA
Maintenance FMEA
Environmental FMEA
BENEFITS OF FMEA
Improve product / process reliability and quality
Increase customer satisfaction
Early identification and elimination of potential
product / process failure mode.
Minimize late changes and associated cost.
Teamwork and idea exchange between function.
STAGES OF FMEA
Specifying possibilities.
Function
Possible failure modes
Root causes
Effects
Prevention
Quantifying risk
Probability of causes
Severity of effects
Effectiveness of control to prevent cause
Risk priority number (RPN)
Correcting high risk causes
Prioritizing work
Detailing action
Assigning action responsibility
Check points on completion
Re evaluation of risk
Recalculation of risk priority number

NEW SEVEN MANAGEMENT
TOOLS
TOOLS
Affinity diagram
Relationship diagram
Tree diagram
Matrix diagram
Decision tree
Arrow diagram
Matrix data analysis
AFFINITY DIAGRAM
It is also called KJ Diagram (JIRO KAWAKITA)
It is a tool to collect a large amount of verbal
expressions and organize them in group according
to natural relationship between individual items.
Brain storming tool.

STEPS
1
Identify the problem and phrase it without biases
2
Brain storm ideas and opinions, individually and
record on the cards
3
Sort cards into groups and discard those with no
affinity
4
Label the groups and organize the cards under
them to form charts
5
Analyze the result and plan action - points
RELATIONSHIP DIAGRAM
It is a tool for finding causes to a problem.
Same like cause and effect diagram
Tools used to :
Identify key problem from a list of important problem.
Identify the root cause of existing problems
Identify key factor needed to make a decision.
STEPS
Identify and decide the effects of the problems.
Conduct brain storming to identify the immediate
causes of effects.
Connect these immediate causes to the effects by
connecting the rectangles of the causes.
The elements of the rectangle with the most
outgoing arrow will indicate the root causes.
Those one with the most incoming arrow will be key
outcome or result.
TREE DIAGRAM
It is systematically breaks down a topic into its co to
components elements and shows the logical and
sequential links between these elements.
It helps to develop a systematic, step by step,
strategy to achieve an objective.
STEPS
1
State the problem to be studied
2
Brainstorm (all possible causes)
3
Identify and list the primary, secondary
and tertiary means form brainstorm
4
Arrange and rearrange the elements in
proper order in boxes.
ARROW DIAGRAM
It is a graphic description of the sequential steps
that

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