Information Systems in The Enterprise
Information Systems in The Enterprise
Information Systems in The Enterprise
Information
Systems in the
Enterprise
OBJECTIVES
OBJECTIVES (continued)
2.
3.
Figure 2-1
Figure 2-3
Figure 2-4
Figure 2-5
Figure 2-6
Processing: Interactive
Figure 2-7
Processing: Interactive
Outputs: Projections
Figure 2-8
Figure 2-9
DESCRIPTION
ORGANIZATIONAL
LEVEL
Order processing
Operational
Pricing analysis
Management
Sales trend
forecasting
Strategic
Table2-2
SYSTEM
DESCRIPTION
Machine
control
Operational
Production
planning
Management
Facilities
location
Strategic
Figure 2-10
SYSTEM
DESCRIPTION
Accounts
receivable
Operational
Budgeting
Management
Profit planning
Strategic
Table2-4
SYSTEM
DESCRIPTION
Training and
development
Operational
Compensation
analysis
Management
Human resources
planning
Strategic
Table2-5
Figure 2-11
Table2.6
Figure 2-12
Enterprise Systems
Enterprise systems, also known as enterprise
resource planning (ERP) systems, provide a
single information system for organization-wide
coordination and integration of key business
processes.
Information that was previously fragmented in
different systems can seamlessly flow
throughout the firm so that it can be shared by
business processes in manufacturing,
accounting, human resources, and other areas.
Figure 2-13
Figure 2-14
Enterprise Systems
Figure 2-15
Figure 2-16
Figure 2-17
Management Opportunities:
Management Challenges:
Integration and the whole firm view: Given the
different interests and perspectives within a firm,
it is difficult to achieve consensus about the need
for the "whole firm" viewpoint.
Management and employee training: Training a
large number of employees on many systems in a
large organization involves commensurately large
investments.
Solution Guidelines:
Inventory the firms information systems: Develop a
list of firm-wide information requirements to give a
360-degree view of the most important information
needs of the firm.
Employee and management education: Ensure that
you understand how much training is required.
Account for the costs and benefits: Develop an
accounting system for information services firmwide.