HR Polices of Ufone
HR Polices of Ufone
HR Polices of Ufone
1. Company Introduction
. Background
. Products and services
. Stake holders
. mission and Vision
2. Organizational Structure
3. Competitive strategies
(differentiation/low cost)
4. Inter-organizational relationship
Cont
5. Competitive strategy
6.Organizational conflict and politics
7.Recommendation
8.Conclusion
INTRODUCTION
Pakistan Telecom Mobile Limited (PTML) is
a wholly owned subsidiary of Pakistan
Telecommunication Corporation Limited
(PTCL) that started its operations in
January 2001 under the brand name
Ufone.
As a result of PTCLs privatization 26% of
company shares along Ufone became
part of the Emirates Telecommunication
Corporation Group (Etisalat) in 2006.
Stake holders
PTCL
It is currently owned by Etisalat .
Customer base of more than 20.5 million
subscribers which is tripled from last fiscal year
Government of Pakistan (Regulatory authority
of Secp)
Vendors
Citizens of Pakistan
Banks
Currently, with a market share of over 24% .
Servic
es
Ufone has network coverage in 10,000
locations and present across all major
highways of Pakistan.
Ufone currently caters for International
Roaming to more than 288 live operators
in more than 160 countries.
Ufone also offers Pakistans largest GPRS &
blackberry Roaming coverage available
with more than 200 Live Operators across
122 countries.
MISSION STATEMENT
To be the best cellular option
available for U
Vision Statement
To be the quality cellular service provider of
choice, using sound business practices
while enhancing the quality of life of the
community and providing a strong return
for our stakeholder
Ufone Objectives
To be Affordable
Best Coverage throughout Pakistan
Advanced & innovative service
Best employment option for peoples
ganizational
design
Structural dimension
Formal Control on every one.
Decentralization.
Chain of Command.
Professionalism
Contingency factors
Size: 1700 permanent employees as well as more
than 2500 contractual employees working
nationwide
Ufone Complies with equal employment
opportunity organization. Almost 70% of its
employees are male and 30% are female.
Technology: Sap software
Strategy :Predefined job description
Annual and Six month Performance Apraisals
Environment: Ufone is all about integrity, mutual
respect, teamwork, creativity and empowerment.
Organizational Structure
Mechanistic as well as organic
structure
Organizational Structure
Geographical division:
North
Central
South
Departmental Division
Marketing Department
Finance Department
Human Resource Department
Customer Care Department
Information System Department
Engineering Department
Quality Assurance
Information Technology
anizational
Structure
1
Board Of Directors
CEO
Project Director
Marketing
&
Sales
Customer
Care
HR
&
Admin
Information
System
Information
technology
Finance
Quality
Assurance
Engineering
Human Resource
Management
Human Capital
at
Ufone
Salaries
Incentives
Commissions
Bonuses
Rewards
Cafeteria
Gym
TV lounge
Sports club
Exertion trip
RECOMMENDATIONS
Decentralization
Enterprise resource planning (ERP)
Job rotation
Manage employees turnover
Improve pay structure
Overtime compensation
Thank U