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    Mia Suzzette B. Illescas Bsat-3C

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    Joseph Seriritan
    This document discusses business-to-business (B2B) e-commerce. It defines B2B e-commerce as the selling of goods and services online between businesses. The document outlines ways to improve B2B relationships through personalization and online tools. It also lists advantages like increased customer access and supplier response, as well as disadvantages such as limited markets and long purchase times. Key characteristics of B2B e-commerce are described, including transaction types, materials traded, and relationship management approaches. The differences between B2B and business-to-consumer (B2C) transactions are also highlighted.

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    Mia Suzzette B. Illescas Bsat-3C

    Uploaded by

    Joseph Seriritan
    37 views11 pages
    This document discusses business-to-business (B2B) e-commerce. It defines B2B e-commerce as the selling of goods and services online between businesses. The document outlines ways to improve B2B relationships through personalization and online tools. It also lists advantages like increased customer access and supplier response, as well as disadvantages such as limited markets and long purchase times. Key characteristics of B2B e-commerce are described, including transaction types, materials traded, and relationship management approaches. The differences between B2B and business-to-consumer (B2C) transactions are also highlighted.

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    Faghshsg

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    Bsat3 c Illescas

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    This document discusses business-to-business (B2B) e-commerce. It defines B2B e-commerce as the selling of goods and services online between businesses. The document outlines ways to improve B2B relationships through personalization and online tools. It also lists advantages like increased customer access and supplier response, as well as disadvantages such as limited markets and long purchase times. Key characteristics of B2B e-commerce are described, including transaction types, materials traded, and relationship management approaches. The differences between B2B and business-to-consumer (B2C) transactions are also highlighted.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    37 views11 pages

    Mia Suzzette B. Illescas Bsat-3C

    Uploaded by

    Joseph Seriritan
    This document discusses business-to-business (B2B) e-commerce. It defines B2B e-commerce as the selling of goods and services online between businesses. The document outlines ways to improve B2B relationships through personalization and online tools. It also lists advantages like increased customer access and supplier response, as well as disadvantages such as limited markets and long purchase times. Key characteristics of B2B e-commerce are described, including transaction types, materials traded, and relationship management approaches. The differences between B2B and business-to-consumer (B2C) transactions are also highlighted.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 11

    Mia Suzzette B.

    Illescas
    BSAT- 3C
    What is B2B E- Commerce?


    Business to business e-
    commerce is the selling of
    goods and services via online.
    How to Improve Relationships?

     Information
     Personalization
    1.Related products
    2.Frequently ordered products
    3.Sales rep. information
     Online Tools
    1.Online Configurator
    2.Quoting System
    3. Order pad
    Advantages and Disadvantages of B2B E-
    Commerce

    ADVANTAGES
     DISADVANTAGES

     Customers can buy  Explosive growth of


    anything at a time websites
     Suppliers has a site to  Limited market
    respond to the  Long purchase decision
    customers and send time
    additional catalogs  Inverted power
    structure
     Can trace customers
    information  Sales process
    10 Powerful Benefits of having B2B e-
    Commerce Site

    1. Scalability
    2. Improved efficiencies
    3. More customers
    4. Improved brand awareness
    5. Increased sales
    6. Analytics
    7. Customer- centric experience
    8. Exceptional customer service
    9. Improved sales engagement
    10. Multi- site capability
    A Guide to B2B e-Commerce Payment
    Systems

     Provides assessment of creditworthiness of buyer to seller
     Provides some guarantee to buyer that goods will be of the
    quality specified and will be delivered
     Permits sellers to conduct business with unknown parties
    without fear of repudiation or fraud
     Provides faster collection of funds, usually at some discount
    rate, to the seller; may also extend the payment window of the
    buyer at some additional cost
     Removes expense, hassle, and security risks associated with
    paper changing hands after the initial accounts are set up
     Provides reporting of delivery of goods, approval, invoicing,
    payment, collections, etc.
    Characteristics of B2B E-Commerce


    The basic types of B2B Transaction and Types of Materials traded
    Activities  Direct
     Sell-side  Indirect
     Buy-side procurement
     Exchanges Direction of the trades
     Collaborative commerce  Vertical marketplaces
     Horizontal marketplaces
    How do firms buy?
     Strategic sourcing
     Spot buying
    RELATIONSHIP MANAGEMENT


     Customer Relationship management (CRM) –
    Integrated online environment for engaging e-
    business customers and partners
     Partnership Relationship Management (PRM) –
    Corporate customers need to have access to the
    supplier’s inventory status
     Supplier Relationship Management (SRM) – A
    comprehensive approach to managing enterprise
    interactions with the organizations that supply the
    goods and services it uses
    Difference Between B2B and B2C

     Buying Impulsively vs. Buying Rationally
     Single Decision maker vs. Multiple Decision Makers
     Short-term customer relationship vs. Long-term
    customer relationship
     Set, Fixed prices vs. Diverse Prices
     Pre- Delivery Payment vs. Post- Delivery Payment
     Deliveries focused on speed vs. Deliveries focused
    on punctuality
    REFERENCES

     https://www.practicalecommerce.com/3-Ways-to-
    Build-B2B-Relationships-with-Ecommerce
     http://b2b-
    group.blogspot.com/2011/02/advantages-and-
    disadvantages-of-b2b-e.html
     http://slideplayer.com/slide/7726573/
    THANK YOU!!!

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