Mia Suzzette B. Illescas Bsat-3C
Mia Suzzette B. Illescas Bsat-3C
Mia Suzzette B. Illescas Bsat-3C
Illescas
BSAT- 3C
What is B2B E- Commerce?
Business to business e-
commerce is the selling of
goods and services via online.
How to Improve Relationships?
Information
Personalization
1.Related products
2.Frequently ordered products
3.Sales rep. information
Online Tools
1.Online Configurator
2.Quoting System
3. Order pad
Advantages and Disadvantages of B2B E-
Commerce
ADVANTAGES
DISADVANTAGES
The basic types of B2B Transaction and Types of Materials traded
Activities Direct
Sell-side Indirect
Buy-side procurement
Exchanges Direction of the trades
Collaborative commerce Vertical marketplaces
Horizontal marketplaces
How do firms buy?
Strategic sourcing
Spot buying
RELATIONSHIP MANAGEMENT
Customer Relationship management (CRM) –
Integrated online environment for engaging e-
business customers and partners
Partnership Relationship Management (PRM) –
Corporate customers need to have access to the
supplier’s inventory status
Supplier Relationship Management (SRM) – A
comprehensive approach to managing enterprise
interactions with the organizations that supply the
goods and services it uses
Difference Between B2B and B2C
Buying Impulsively vs. Buying Rationally
Single Decision maker vs. Multiple Decision Makers
Short-term customer relationship vs. Long-term
customer relationship
Set, Fixed prices vs. Diverse Prices
Pre- Delivery Payment vs. Post- Delivery Payment
Deliveries focused on speed vs. Deliveries focused
on punctuality
REFERENCES
https://www.practicalecommerce.com/3-Ways-to-
Build-B2B-Relationships-with-Ecommerce
http://b2b-
group.blogspot.com/2011/02/advantages-and-
disadvantages-of-b2b-e.html
http://slideplayer.com/slide/7726573/
THANK YOU!!!