Marketing Management: Chapter Two: Marketing Environment
Marketing Management: Chapter Two: Marketing Environment
Marketing Management: Chapter Two: Marketing Environment
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Marketing Environment
All the actors and forces influencing the
company’s ability to transact business
effectively with it’s target market.
Includes:
Microenvironment - forces close to the
company that affect its ability to serve its
customers.
Macroenvironment - larger societal forces that
affect the whole microenvironment.
The Marketing Environment
Demographic
Company
Cultural Economic
Publics Suppliers
Company
Customer
Competitor s Natural
Political
s
Intermediarie
s
Technological
The Microenvironment
Company
International Consumer
Markets Markets
Company
Government Business
Markets Markets
Reseller
Markets
The Macroenvironment
Demographic
Geographic Shifts
Rapid Rural-urban migration
Increased Education
Increased primary education attendance
Around 100% (due to MDG) but low quality of
Education in tertiary level
Economic Changes
Development Key in Income
Economic
Concerns for
Marketers
Changes
in Consumer
Spending
Patterns
Natural Environment
More Government
Intervention
Factors
Affecting
Higher Pollution the Shortages of
Levels Natural Raw Material
Environment
Increased Costs
of Energy
The Company’s Macroenvironment
Increased Changing
Legislation Key Enforcement
Trends in the
Political
Environment
Greater
Concern for
Ethics
Cultural Environment
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