Marketing Management: Chapter Two: Marketing Environment

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Marketing Management

Chapter Two: Marketing Environment

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Marketing Environment
All the actors and forces influencing the
company’s ability to transact business
effectively with it’s target market.
Includes:
Microenvironment - forces close to the
company that affect its ability to serve its
customers.
Macroenvironment - larger societal forces that
affect the whole microenvironment.
The Marketing Environment

Demographic

Company
Cultural Economic

Publics Suppliers
Company
Customer
Competitor s Natural
Political
s
Intermediarie
s

Technological
The Microenvironment

Company

Publics Forces Affecting a Suppliers


Company’s Ability to
Serve
Customers
Competitors Intermediaries
Customers
- Company’s Internal Environment- functional
areas such as top management, finance,
and manufacturing, etc.

Suppliers - provide the resources needed to


produce goods and services.

Marketing Intermediaries - help the company


to promote, sell, and distribute its goods to
final buyers.
The company micro environment
Customers - five types of markets that
purchase a company’s goods and services.

Competitors - those who serve a target market


with similar products and services.
Publics - any group that perceives itself having
an interest in a company’s ability to achieve
its objectives.media, financial, internal, local
general
Customer Markets

International Consumer
Markets Markets

Company
Government Business
Markets Markets

Reseller
Markets
The Macroenvironment

Demographic

Cultural Forces that Shape Economic


Opportunities
and Pose Threats
to a Company
Political Natural
Technological
The company macro environment

Demographic - monitors population in terms of


age, sex, race, occupation, location and
other statistics.

Economic - factors that affect consumer


buying power and patterns.

Natural - natural resources needed as inputs


by marketers or that are affected by
marketing activities.
Key Ethiopia Demographic Trends

Changing Age Structure


Youth dominant population

Changing Family Structure


Delaying Marriage , fewer children,
Towards women empowerment

Geographic Shifts
Rapid Rural-urban migration
Increased Education
Increased primary education attendance
Around 100% (due to MDG) but low quality of
Education in tertiary level

High Ethnic Diversity


Economic Environment

Economic Changes
Development Key in Income
Economic
Concerns for
Marketers

Changes
in Consumer
Spending
Patterns
Natural Environment
More Government
Intervention

Factors
Affecting
Higher Pollution the Shortages of
Levels Natural Raw Material
Environment

Increased Costs
of Energy
The Company’s Macroenvironment

Technological - forces that create new


product and market opportunities.

Political - laws, agencies and groups that


influence or limit marketing actions.

Cultural - forces that affect a society’s


basic values, perceptions, preferences,
and behaviors.
Technological Environment
Rapid Pace of High R & D
Change Budgets

Issues in the Technological


Environment

Focus on Minor Increased


Improvements Regulation
Political Environment

Increased Changing
Legislation Key Enforcement
Trends in the
Political
Environment

Greater
Concern for
Ethics
Cultural Environment

 Culture is the most basic determinant


of a person’s wants and behavior
 Subcultures are groups of people with
shared value systems based on common
life experiences and situations
Responding to the Marketing Environment

Environmental Management Perspective


Taking a proactive approach to managing the
microenvironment and the
macroenvironment to affect changes that
are favorable for the company. How?
 Hire lobbyists
 run advertisements and sponsorships
 file law suits and complaints, and
 form agreements.
Thank you!

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