Business Communication For Managers

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HOUSING.

COM
Business Communication For Managers
INTRODUCTION
• HOUSING.COM based in
Mumbai, India

• Consumer Insight

• 3D view of Property.

• Big threat to the real estate


business but still an establishing
business.

• DATA IS THE BIGGEST


STRENGTH.

• Resolving conflict between


Consumer and Buyer.
ONLINE PROPERTY PORTAL
BUSINESS MODEL
• Real estate was unorganised.

• Given birth to online


portal:99acres.com &
magicbricks.com

• 3% of total transactions in 2014


from $19M to $232M

• Subscription charges

• Brokers weren’t educated &


established direct contacts

• Consumers were sentimental


about the property.
KEY PLAYERS

• 99ACRES.COM

• MAGICBRICKS.COM

• INDIAPROPERTIES.COM

• COMMONFLOOR.COM
ABOUT HOUSING.COM
• Launched in June 2012

• 12 students from IIT Bombay


initiative.

• USP was Map based search


option.

• 20,000 paid brokers

• 8,000 builders.

• 1,80,000 clients.
UNIQUE PRODUCT AND
SERVICE.
 2014, Differentiation in services

 New additional services being introduces:


Online Rental Agreement and Home Loans
 Online Rental Agreements:

1. Helped customers in creating their own


customised rent agreements online.

2. Inputs provided such as: Rent,


Property Area, Security Deposits, etc.

3. Housing.com paid the stamp duty on


customer’s behalf

4. It helped in saving their time (


approximately 4 hours) and reduced it
to 5 minutes.
FUTURE PLAN
 Focus on creating a website

 Help people compare houses based on


lifestyle index, child friendly index, and old
age safety index.

 In 2014, partnered with TATA Group under


the banner of TATA VALUE Homes and got
an inventory of 150 residential units.

 Looked up to different business models and


formed an aim of expansion.

 Indian market being chosen as prime and


only concern.

 Expansion and Inclusion of data collection.

 Change the entire process of Listing


MAIN CHALLENGES
• Money paid for subscriptions

• Initially brokers were enthusiastic


due to sales efficiency

• Long and tedious process &


charges were around $5k

• 2 options-> either focus on


increasing listings or invest more
in service innovation
advertisement & communication
with buyers

• Hence remained the biggest


dilemma for Sharma & company

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