4 Hofstede Summary

Hofstede's Cultural Dimensions
Power Distance (PD)

Definition PD refers to the degree of inequality in power (physical, intellectual and wealth) that
exists – and is accepted – among people with and without power.
High score Indicates that society accepts an unequal distribution of power, and that people
understand "their place" in the system. E.g. China, Korea, Mexico, Arab, India
Business Implications • Centralized Companies

• Strong Hierarchies
• Large gaps in compensation, authority and respect
Business Tips  Acknowledge a leader's power

 Be aware that you may need to go to the top for answers
Low score Indicates that power is shared and well dispersed. It also means that society
members view themselves as equals. Australia, Canada, UK, US Germany, European,
US, Germany, Switzerland, Austria, Netherlands
Business Implications  Flatter organizations.
 Supervisors and employees are considered almost as equals.
Business Tips  Use teamwork.
 Involve as many people as possible in decision making.
Uncertainty Avoidance (UA)
Definition The uncertainty avoidance dimension expresses the degree to which the members of
a society feel uncomfortable and anxious with uncertain, unknown or ambiguous
situations.
High score High UAI-scoring nations try to avoid ambiguous situations by maintaining rigid
codes of behaviour. They are governed by rules and order and they seek a collective
"truth." Japan, France, Belgium, Mexico, Argentina, Venezuela
Business Implications • Very formal business conduct with lots of rules and policies.
• Need and expect structure.
• Sense of nervousness spurns with high levels of emotion and expression.
Business Tips • Be Clear and concise about your expectations and parameters
• Plan and prepare, communicate early, provide detailed plans of project
• Express your emotions through hand gestures and voice modulations
Low score Low UAI scores indicate that the society enjoys novel events and values differences.
There are very few rules, and people are encouraged to discover their own truth.
Australia, Canada, UK, US , Hong Kong, Singapore, Denmark, Sweden, India
Business Implications • Informal business attitude.
• More concern with long term strategy than what is happening on a daily basis.
• Accepting of change and risk.
Business Tips • Do not impose rules or structure unnecessarily.
• Minimize your emotional response by being calm and contemplating situations
before speaking.
• Express curiosity when you discover differences.
Individualism (IDV)
Definition This refers to the strength of the ties people have to others within the community. A
society's position on this dimension is reflected in whether people’s self-image is
defined in terms of “I” or “we.”
High score In countries with a high IDV score there is a lack of interpersonal connection, and
little sharing of responsibility beyond family and perhaps a few close friends. E.g.
Australia, Canada, UK, US Germany, US
Business Implications • High valuation on people's time and their need for freedom.
• An enjoyment of challenges, and an expectation of rewards for hard work.
• Respect for privacy
Business Tips • Acknowledge accomplishments.
• Don't ask for too much personal information.
• Encourage debate and expression of own ideas.
Low score A society with a low IDV score would have strong group cohesion, and there
would be a large amount of loyalty and respect for members of the group. The
group itself is also larger and people take more responsibility for each other's
well being. E.g. Venezuela, China, India, Thailand, Mexico
Business Implications • Emphasis on building skills and becoming masters of something.

• Work for intrinsic rewards.
• Harmony more important than honesty.
Business Tips • Show respect for age and wisdom.
• Suppress feelings and emotions to work in harmony.
• Respect traditions and introduce change slowly.
Masculinity (MAS)
Definition This refers to how much a society sticks with, and values, traditional male and female
roles. If women work outside the home, they tend to have separate professions from
men. The masculinity side of this dimension represents a preference in society for
achievement, heroism, assertiveness. It is beautiful to think big.
High score High MAS scores are found in countries where men are expected to be "tough," to be
the provider, and to be assertive. US, Japan, Mexico, UK, Germany, Austria
Business Implications • Men are driven by material rewards and strive to achieve,
• There is a well defined distinction between men's work and women's work.
Business Tips • Incentive based reward system works best in such societies
• Be aware that people may expect male and female roles to be distinct.
• Advise men to avoid discussing emotions or making emotionally based decisions
or arguments.
Low score In a low MAS society, the roles between men & women are simply blurred. You see
women and men working together equally across many professions. The society is
more sensitive & caring . E.g. Sweden, France, Netherlands
Business Implications • A woman can do anything a man can do.
• Powerful and successful women are admired and respected.
Business Tips • Avoid an "old boys' club" mentality.

• Ensure job design and practices are not discriminatory to either gender.
Long Term Orientation (LTO)
Definition This refers to how much society values long-standing traditions. This dimension was
added in 1990 after studying Asian cultures
High score In countries with a high LTO score, delivering on social obligations and avoiding "loss
of face" are considered very important. Japan, China, Taiwan, India
Business Implications • Family is the basis of society, parents and men have more authority.
• Strong work ethic.
• High value placed on education and training.
Business Tips • Show respect for traditions.
• Do not display extravagance or act frivolously.
• Reward perseverance, loyalty, and commitment.
• Avoid doing anything that would cause another to "lose face."
Low score In countries with low score there is Promotion of equality, high creativity,
individualism. Self-actualization is sought. US, UK, Canada
Business Implications • Treat others as you would like to be treated.
Business Tips • Expect to live by the same standards and rules you create.
• Be respectful of others.
• Do not hesitate to introduce necessary changes.
Indulgence
Definition This dimension is defined as the extent to which people try to control their desires
and impulses, based on the way they were raised. A tendency toward a relatively
weak control over their impulses is called “Indulgence”, whereas a relatively strong
control over their urges is called “Restraint”.
High score In countries with a high Indulgence score, the attitude is work hard and play hard.
There are no inhibitions to enjoying and partying.
Business Implications • Individuals are responsible for their own actions
• No pretentions
Business Tips • Keep time for work and leisure
• Do not extend working hours
Low score In contrast to Indulgent societies, Restrained societies do not put much emphasis on
leisure time and control the gratification of their desires. People with this orientation
have the perception that their actions are Restrained by social norms and feel that
indulging themselves is somewhat wrong.
Business Implications • People may not open up or may remain restrained even after office hours
• People may be teetotallers
Business Tips • Do not display extravagance or act frivolously.

• Reward perseverance, loyalty, commitment and restraint
• Avoid doing anything that would cause another to "lose face."

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Hofstede's Cultural Dimensions

Power Distance (PD)

Business Implications • Centralized Companies

Business Tips  Acknowledge a leader's power

Business Implications • Emphasis on building skills and becoming masters of something.

Business Tips • Avoid an "old boys' club" mentality.

Business Implications • Treat others as you would like to be treated.

Business Tips • Do not display extravagance or act frivolously.

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