Trimax Corporate Presentation
Trimax Corporate Presentation
Trimax Corporate Presentation
2
About Trimax
3
Achievements & Recognitions
Achievements Recognitions
Running Managed Network Services Accredited with the prestigious
and Managed SaaS with BSNL in ISO 9001:2000 quality
Partnership with Cisco and Microsoft certification
Partner of British Telecom for Security operations center
Managing their Domestic Links in certified on ISO 27001
India
Empanelled System Integrator for
Setting Up, Operating and Supporting
Bharat Sanchar Nigam Ltd
Data Centre and DR Site for
Maharashtra State Road Transport Recognized by international call
Corporation Ltd centers & BPO, as their trusted IT
Setting Up, Operating and Supporting vendor for products & services
1 Lakh Sq Ft of Data Centre at Leading integrator to provide
Bangalore WAN solution over BSNL MPLS-
VPN network
4
Anywhere Anytime Presence
USA
Dubai
India
China
Bangkok
Singapore
Ahmedabad
Bengaluru
Chandigarh
Chennai
Coimbatore
Delhi
Gurgaon
Hyderabad
Jaipur
Kolkata ITI-Trimax Datacenter, Bangalore
Mumbai
Pune
5
Trimax Service Pillars
Managed Services
6
Contents
7
Trimax Service Offerings
01
System
Integration
Domain
Training Data Center
05 Services 02
Trimax
Service
Offering
s
Managed
Managed IT
Network
Services
Services
04 03
8
System Integration – Complexity
Simplified
9
System Integration – Complexity
Simplified
Delivery Approach
Authorized reseller for world’s renowned IT products companies.
Product offering includes desktops, server, printers, scanners, UTM &
firewall appliances, structured cabling systems etc.
Specialized team for deployment of Microsoft products
Expertise in deployment of Linux, Novell and SCO Unix.
Turnkey solutions on any hardware & software platform
Own team for remote Network, Desktop & Server Management.
State of art software tools to monitor the deliverables such as delivery,
implementation & post sale support.
Accept challenges of Build, Own and Run concepts of IT infrastructure
solutions & services.
10
System Integration – Complexity
Simplified
11
BOOT – Integrated delivery with focus on
quality and change management
12
Solution Components – Trimax has
proven end-to-end solution capability
BACK
13
Datacenter approach – From evolution
to innovation
Trimax’s offers end-to-end Datacenter creation, management ,training and innovation services
to enable it’s customers to focus on their core competency of value creation.
PLAN
Identification of
business benefits
INNOVATE 1 Consult
Commercialization of new 2 Design
ideas BUILD
Plan
1 Breakthrough uses of
Implementation of
technology
plans
2 Process improvements Innov
Build 1 Procure
ate
2 Integrate
3 Deploy
SUPPORT
TRAIN, AUDIT & CERTIFY
Train Suppo Break fix and
monitoring
Training & certifications rt
1 Maintain
1 Facility certification Manag
e 2 Monitor
2 People certification
MANAGE
3 Process Training
4 Datacenter Audit Full lifecycle support of
infrastructure systems
1 Service Delivery
14
2 Service support
Datacenter lifecycle – A holistic
approach
Key steps undertaken to build, manage, train and innovate for both captive and third-party
datacenters are:
Mapping Datacenter Best in breed Integration Test and Need based Consistent
business Design, IT/Infrastru of all sub commission support and monitoring of
need to Review, cture systems periodic IT
datacenter Validation and equipments reporting for infrastructure
requirements Evaluation IT and system
on SLA basis
15
Datacenter – Well diversified services
suite
Co-location DR &
Server Network Managed
Managed
mgmt mgmt security
storage
AV Application
Dedicated
streaming specific
hosting services
Basic server web hosting
Network Backup & Server Penetration
mgmt like blog,
device mgmt restore hardening testing Unified
Shared social n/w,
services communicati games
hosting Managed ons
Managed OS
storage Vulnerability Patch test &
device assessment application Managed SaaS (ERP,
Virtual CRM, Proj.
Managed DB video
private mgmt, star
Storage Managed surveillance
servers solutions
Managed office
Intrusion
firewall
Managed load detection Hosted call
balancing center Hosted
Email
DDoS Defense
RIM services
BACK
16
Managed IT Services – Facility
Management –
Your back-end tasks remains our foremost responsibility
Involves an effective combination of people, process and tools to
ensure that your IT infrastructure is in top operational condition
Our FMS clients receive IT infrastructure services in a prompt and
organized manner to support uninterrupted business as usual
We cater to the 365x24x7 service demands, both onsite and
remotely, and undertake complete responsibility of ensuring
availability and performance of your IT Infrastructure as per SLA.
Our services are backed by over a decade’s domain experience in
providing products and services to clients across industry.
17
Managed IT Services – Facility
Management – Your back-end tasks remains our
foremost responsibility
Service Offerings
IT Helpdesk Services
Call management
Asset and inventory management
Client recovery services
Vendor management
Server / Systems Management
Desktop Management
Network (WAN & LAN) Management
Database Management
Back-up Management
Application Support
Data-Center Management
Mail Management Services
18
Managed IT Services – Facility
Management –
Your back-end tasks remains our foremost responsibility
Our Key Strengths
Our technical knowledge to offer direct support to large installation across
diverse platform comes from our long standing association with Global leaders
like Intel, Microsoft, HP, Cisco, Lucent, Novell, Oracle, SAP etc.
We have committed and highly qualified professionals to support your IT
requirements in the remotest possible region of India
State-of-the-art fully functional NOC/SOC delivering services remotely
We have years of experience in managing complete IT infrastructure for large
and diverse client base from telecom, BFSI, Government and IT/ITES sectors
19
Managed IT Services – Facility
Management –Services are based on the leading practices in IT
service management
Reporting & MIS
250
300
200 37
250
79
200 150
6
150 11
183 7
8 100
100 146 120 170
6
3 6
50 78
50 95
22 7
0 54
38
Software(262) Desktop Hardware Coordination Email (25) 21
Configuration (131) (86) 0
(152)
EPS(207) Primus Chex(60) COE(44) GRS(28)
IB(102)
Total SR Total TT Total TT Total SR
Service B
Service A Service C
IT Infrastructure
21
Managed IT Services –Facility
Management —
Services are based on the leading practices in IT service
Escalation Chart
management
Second Level
TL Technology, TL Technology,
CHD BGL
Problem Change
Management Management Availability
Management
Capacity
Release
Management
Management
Financial
Configuration Management
Management
IT Service
Continuity
Managemen
Collect Information on
Project Status
Project Initiating Phase
24
Managed IT Services –Facility
Management – Continuous improvement and best
practices coupled by growth
FMS Manpower Growth
Sparsh IGS Fis Reliance Adventity 159
135
160 122
140 115
96
120
74
100 65
58 52
80 46
40 32
35 26
60 23
14 19
11 18
40 0
20
0
Year 2006 Year 2007 Year 2008 Year 2009
25
Managed IT Services – Facility
Management – Continuous improvement and best
practices coupled by growth
Trimax FMS Advantage
Entirely Managed by Trimax Engineers
Qualified Technical staff
In-house Technical training programs
Training to support specific customer requirement
10% Bench strength to support the services
Highly experience Core Technical team at back office
26
Managed IT Services –Facility
Management – Continuous improvement and best
practices coupled by growth
Best Practices followed at the site
Weekly Meetings with MOM
27
Managed IT Services – Remote
Infrastructure Management – Assured health
monitoring of your IT assets
Our Operations in brief
Trimax draws on the skills and expertise of carefully chosen
professionals to provide comprehensive and integrated infrastructure
management remotely.
Our Network Operations Center (NOC) and Security Operations
Center (SOC), operated from our state of the art facility in Mumbai
28
Managed IT Services – Remote
Infrastructure Management – Assured health
monitoring of your IT assets
What we guarantee to our customers
24/7 operational monitoring
Single window that caters to all IT infrastructure needs
SLA based service management
Improved asset utilization
Reduced operational & maintenance cost
Secure and timely, fast services and support
29
Managed IT Services – Remote
Infrastructure Management – Assured health
monitoring of your IT assets
Our differentiators
Extensive reporting (Trend and Real-time Analysis)
Optimized solution for low bandwidth connectivity
Secure and Scalable technology architecture
Integrated Knowledge base
Quick installation, configuration and implementation
Multiple Views / Executive reports
CTO/CIO
System/ Network Administrators
30
Managed IT Services – Remote
Infrastructure Management – Leading IT management and
monitoring operations
Our RIM service offerings
ITIL compliant processes, ISO 27001 certified
SLA visibility through checkpoints across the management team at all
stages
Pro-active system monitoring and trending
Call monitoring through our dedicated quality team
Redundant connections to ensure guaranteed availability
Disaster Recovery Site in Bangalore
31
Managed IT Services – Remote
Infrastructure Management – Leading IT management
and monitoring operations
Our RIM service offerings RIM Services Portfolio
ITIL compliant processes, ISO 27001 Availability/Health Monitoring
certified Usage Analysis
Asset/Software License Tracking
SLA visibility through checkpoints across
Change Management
the management team at all stages
Preventive Maintenance
Proactive system monitoring and
Patch assessment and deployment
trending
Capacity Planning
Call monitoring through our dedicated Application Monitoring & Management
quality team Failure/Fault Prediction & Management
Redundant connections to ensure Security Reporting
guaranteed availability Performance Analysis/Bottlenecks
Disaster Recovery Site in Bangalore IT Auditing and Accounting
Network Management
32
Managed IT Services – Remote
Infrastructure Management – Assured health
monitoring of your IT assets
Value to You
Benefits to a partner Benefits to an end- customer
Rich NOC without up-front investment Get round the clock coverage. We offer
BACK 33
Networking Services – Secured and
connected business every time
VoIP Teleprese
nce
34
Networking Services – Secured and
connected business every time
Ahmedabad
Lucknow
Mumbai
Delhi
BSNLs MPLS VPN Network
Bangalore Kolkata
Router Chennai
Hyderabad
Links 35
Networking Services – Security and
reliability remains our backbone
Benefits to a customer
Ease of Implementation - Only local lead at both the ends are to be built and
charged
Scalability - Instantaneous modifications of sites possible
Disaster recovery
SLA Driven
Bandwidth on Demand
Network monitoring right up to customers premises equipments
Security, Maintenance of Links is responsibility of the Service Provider
Multicasting
Same LAN addresses can be used
Reduced network complexity
36
Networking Services – Security and
reliability remains our backbone
37
Networking – The value we promise with
our seamless delivery (Case Study)
Value Proposition
The scope of work
Security Faster
Project Management for fresh connectivity Delivery
Link
Conversion of existing links under Managed Services Monitoring Online
Monitoring & Management of Links Monitoring
Services
ISP Coordination
B/W
Reporting
Guaranteed SLA of 99.5% Manag
ement
Easy
Affordable and reliable support to the customers’ Billing Faster
Resolution
business process and networks
BSNL Bizcom 128 128 Kbps MPLS / Internet All other Security Feature available as Add on
BSNL Bizcom 512 512 Kbps MPLS / Internet On line Proactive Monitoring
BSNL Bizcom 2048 2048 Kbps MPLS / Internet ISDN Back up (in selected Models)
BACK
39
Future Perfect – A journey into career
development
40
Future Perfect – A journey into career
development
Our Approach
Regular assessments, Tests and feedback systems ensure quality
conduct of the courses.
The courses carry a built-in provision of Job Assurance with the
Principal organization.
Worldwide Recognitions of these courses can be realized through
examinations conducted by parent organization like Microsoft, CISCO
and Red Hat.
41
Future Perfect – A journey into career
development
42
Future Perfect – A journey into career
development
43
Future Perfect – We prepare ourselves
while we equip others
These giants of Technology also help adding a cutting edge to the course contents.
Regular interaction with Technocrats helps Trimax design courses to the satisfaction of
everyone
44
Contents
1 Company Overview
2 Service offerings
3 Why Trimax?
4 Business Outlook
45
Trimax Vision and Value to
Customers
Trimax Vision
Trusted, vendor -neutral and value-based, end-to-end Indian IT
Infrastructure solution partner with pan India hinterland reach for both
government and corporate enterprises
Value to Customers
46
Experienced and Stable
Management Team
Surya Prakash Madrecha, Chairman and Managing Director
A technocrat having more than 15 years of experience in IT Hardware industry.
He holds a BSC Degree from Rajasthan University
He is a technocrat and has been involved with the company since its inception.
Surya Prakash is a successful IT service business strategist
Served various profiles in technology companies like Tricom as a CTO for 3 years, and SPANCO
Telesystems & Solutions Ltd as a Vice President for 8 years
Sudhanshu holds a BE from IIT, Kanpur in India
His responsibilities are to Plan the fund, Budget and Reports. He also looks after Finalization of Books of
Accounts
He is a qualified Chartered Accountant from ICAI
She has been handling assignments both, domestic and international. and has been involved in IT
His core competency are into Product Management, Practice Development Pre-sales and Bid Management,
Service Creation and Service Delivery.
Specialist having Leadership Experience with Global Data Center & Managed IT Service Providers . 48
End-to-end IT Infrastructure
Service Portfolio
Client Side Enterprise Network Infrastructure
Computing Computing Services Security
Lifecycle Server Network Network
Services Optimization Planning & Planning &
SaaS Virtualization Designing Designing
Asset Planning Services Performance Performance
and Management Data Center Assessment Assessment
Consolidation Unified Unified
Storage Communications Communications
Lifecycle Strategy Strategy
Management
Data Center
Design & Build
WAN/LAN
VPN
VoIP
Firewall
IP Telephony
Remote Desktop Server Wireless Management
IDS/IPS
Management Storage(SAN/ Remote Network
Unified Threat
FMS NAS) Monitoring &
IT Helpdesk OS & Database Management Management
Messaging Log
Management Administration
Thin Client Data Center Services Management
Unified Identity
Deployment & Services
Installation Communications Management
Tele-presence Antivirus/ Anti
Spam
49
End-to-end IT capabilities coupled
by reach
Key Statistics
Desktop A+, N+, MCP 500 Service network Centralized: Mumbai and
(number of people) Bangalore
Server MCSE, MCT, 205 Branches: 11
RHCT
Service centers: 48
Network CCNA, 190
CCNP,SCNA Devices under Links: 4000
Security SNPA, CCSA, 10 management Others: Electronic Ticket
CCSE, CCSP Machines, Systems for
Outsourcing BPO/KPO 600 CTD/ JVVNL
Executives Datacenter Area: 75,000 sqft.
capacity Number of servers: 25
NOC capacity and No of seats
location Cities - Mumbai: 42
Bangalore: 40
Number of 61 Cities, by 48 Service
cities/towns Centers and 13 Trimax
serviced Branches.
50
Benefits that Trimax brings to a
customer
Trimax IT Infrastructure & Services Ltd is an established system integrator helping enterprises
and government to efficiently run and transform operations using IT Infrastructure solutions
Headquartered in Mumbai with 100
ISO 9001:2000 and ISO + Support Locations, presence in
27001 certified Tier II & Tier III cities across India
Partnership with India’s
We work with customers to
biggest public sector
telecommunications develop end-to-end IT
Our other partners: infrastructure service that can
HP, Lenovo, Nortel, manage IT environment
RedHat, Juniper, Cicso, seamlessly thereby enable
Microsoft Trimax clients to be more focused on
core business growth and
transformation.
Trimax has technical
expertise in
Lamp Integrator Global network
Linux ./ .Ajax / MySQL/ service provide provider of
PHP ( client server choice with 1700 plus people
and web based serving customers of all firm-
development) sizes and across different
Microsoft industrial sectors
ASP and ASP.NET/
VB.Net / SQL Server / Being a value-based service
C # / SQL Server provider, we offer highest
Java quality of service at low total
Oracle costs
Mobile Computing 51
Our Esteemed Customers
Government
BFSI
Media
IT / ITES
Manufacturing
Others
52
Datacenter Customers
Consulting
Government UIDAI
Unique Identification Authority of India
IT/Technology
Media
Others
53
Our Partners and
Associations
54
Reach network across India
Office Locations
Mumbai
Ahmedabad Bangalore Chandigarh
Registered and Corporate Office
A-106, Nilkanth No. 359, 7th Cross, C – 126 Industrial
2nd Floor, Universal Mill Building, Palace, Opp. Seema 1st Block, Madhavan Estate, Phase – 8,
Mehra Estate, LBS Road, Vikroli Hall, Satellite Road, Park, Jayanagar, Mohali, Punjab
100 Feet, Ring Road, Bangalore 560011
(W), Satellite, Ahmedabad
Mumbai 400 079. 380015.
55
Reach network across India
Support Locations
Bhubaneswar Ludhiana Satara
Chennai Madurai Secundarabad
Faridabad Mangalore Shimla
Guwhati Mohali Silliguri
Hubli Mysore Srinagar
Indore Nashik Thrissur
Jaipur Noida Trichy
Jammu Patna Triventraum
Kochi Rajmundary Vijay wada
Kottayam Ranchi Vishakhapatnam
Kozikode
56
Contents
1 Company Overview
2 Service offerings
3 Why Trimax?
4 Business Outlook
57
Trimax: A pioneer in IT
Infrastructure and Managed
Services
Leadership
USD 70 million enterprise with more than 1700 + people working across 12 branches and 100 +
support locations in India
1st Public Private Partnership in the data center space bringing in the stability of a PSU and the
efficiency of an MNC
Leadership team with combined data center experience of 100+ years
Strong and well known brand for IT Infrastructure and managed services
Growth
Has achieved 100% CAGR over the past few years
Significant revenue growth targeted – CAGR ~ 27% during 2009-15
Contribution of “services” to total revenues targeted to grow from 10% to 32% by 2015
58
Trimax: A pioneer in IT
Infrastructure and Managed
Services
Profitability
Emerge as a brand to the end customer and bid directly thereby improving profitability
Contribution of high margin IT services to total revenues targeted to grow from 10% to 32% by
2015
Business Strategy
Continue to grow Systems Integration and IT Services Businesses
59
Had a steady rise over the
years…
Consolidating
e-Governance ITI- Datacenter
segment BSNL Alliance partner- BOOT
sole MNS model
Commercial Tax partner (Cisco)
Geographic Dept, Rajasthan
expansion- Jaipur Vidyut
Singapore & Vitran Nigam Ltd
China Tie-ups with
Microsoft for
mailing and
British Telecom
MSRTC for domestic
Early entrant into
Sparsh & Ticketing Link Mgmt
e-Governance
Intellinet: Solution and
NOC set-up
E-mitra (Jaipur)
Infrastructure Export of
Empanelled SI Managed Software
ISO 9001 and of BSNL Services products
ISO 27001
Certification
Strong growth in revenue and profitability built on the foundation of IT Infrastructure capabilities which presents a large
market opportunities across both government and enterprises
60
…marked by robust
performance
Financial Ratios
Description 2010 (Audited) 2009 2008 (Audited) 2007 (Audited)
(Audited)
PAT 12.4 11.5 7.6 2.0
EBITDA 20.8 20 13 4
ROA 0.18 0.18 0.17 0.06
Debt / Equity 0.8 0.2 0.9 0.5
Financial Summary
Improved profitability and increased utilization of assets provides growth impetus
to Trimax
61
…marked by robust
performance
Revenue Development
Financial Summary
Improved profitability and increased utilization of assets provides growth impetus
to Trimax
62
Clear Strategy to grow faster
than markets
Focus on fastest growing regions and customer segments
Consciously drive the bigger pie of Trimax revenues from Government sector
Emerge as a brand to the end customer and bid directly, significantly reducing
Competitive Pricing:
Trimax provides flexible pricing structure to suit all businesses now matter how large or small. We provide 'value for money service‘. We show a
client ways to reduce the total cost of ownership by helping them build ‘end-to-end’ IT infrastructure.
64
In Conclusion, Trimax
means
Strong IT Infrastructure provider
Trimax IT infrastructure & Services Ltd. (Trimax) is a leading end-to-end service provider of IT Services and
Solutions encompassing Integration, Data Centre, Management of IT Infrastructure, and Networking
Firm has a vision to provide world class Integrated Systems, Solutions and services to the Customers
65
Appendix
Case Studies
66
Datacenter Build– Infrastructure to
optimize cost and energy
Space Trimax has helped to design and deploy a data center which is
1,00,000 Sq Ft in Total India’s first and only IDC to support multi density racks with
40000 Sq Ft DC to be Operational soon power requirements ranging from 4 KVA up to 14 KVA per
12,500 Sq Ft of Raised Floor Area rack.
Another 30000 Sq Ft for Non IT Infrastructure
Partner Established in 1948 as 1st PSU under
Power MoC, GOI
11 KVA feed from two Sub Stations Contributes 70% of equipment to National
Redundant N+1 Transformer Telecom Network
(N + 1) Redundant DG Set 6 Manufacturing Plants, 12 RO, 34 AO
(2N +1) Redundant UPS System Turnover of 2000 Crore (Approx)
Cooling Location Bangalore, India
(N+1) Redundant HVAC System
(N+1) Redundant PAC System Business Implement, Operate and Market 1,20,000
challenge Sq ft of Data Center on BOOT basis on a
Network INR 220 crore outlay
Bandwidth from Multiple Vendors on Fiber Datacenter should be able to reduce
Redundant Routers power usage to achieve considerable cost
Redundant Switches (Core , Distribution & Access savings
Layer)
Flexible to manage energy requirements
Redundant Firewall
and space utilization
Redundant Fiber Network within Data Centre
Redundant Telco Cable till the Racks Results Built one of the largest data center facility
Redundant Monitoring Solution in the country with multi-density racks to
Security offer web-hosting, backup, data hosting
Conforming to ISO 27001 and related services
Perimeter Security with CCTV and Guards Scalable and secured next generation
Three Levels of Security – Access Card, Numeric facilities to provide cost-effective solution
Code and Biometric Scanning
CCTV Monitoring of Entire Facility with 30 Day
Archival
Firewall from two different vendors running in High
Availability Mode
Customized Security Policy for Customers on
“ ITI Data Center is something
that is required in present scenario.
”
State Disaster Management Authority (SDMA),
request
Different VLAN for different Customers/ Processes 67
Govt. of Karnataka1
Pillars of Maharashtra State Road
Transport Corporation Turnkey
Project Training
ETIM Implementation Train-the-trainer
Replaces current Manual Methodology at every
Process of issuing tickets depot level Online Reservation System
Easy input of info like routes, Plan Travel (with Search)
fares, concessions Get Fare/ Availability
Machine handed to crew on View Stops
duty Book/ Cancel Tickets
On completion of trip, data Online Payment & Refund
transfer from machine to server User profile features like
Depot Manager reviews change password
reports
71
Jaipur Vidyut Vitran Nigam
Limited
– Convenience and care to citizens
cash collection system for energy bills paying energy bills customer satisfaction levels
in Jaipur city Maintain and operate cash collection More than 2.5 Lakh transactions per
Build disaster resilient physical using IT infrastructure month across 64 centers (36 wired &
infrastructure with uninterrupted power Manning and securing collections 28 wireless connections) linked with 1
server
Provide scalable & secured next
generation datacenter facilities
Commercial Tax Department –
Effective processes through re-engineering
Commercial Taxes Department (CTD), Rajasthan has implemented Value Added Tax (VAT) across the State of
Rajasthan with effect from 1st April 2006.
CTD is computerizing the implementation and administration of VAT processes. Offices included are Head
Quarters, Zonal Head Quarters, Circle / Ward Offices and Check-Posts.
73
Commercial Tax Department –
Effective processes through re-engineering
Check
Ward 1
Post
Circle 3
Ward 2
Zonal
Office Ward 2
Ward 3 4
CTD
Zonal
Zonal Jaipur Circle 2
Office
Office 1 HQ
Ward 2 Circle 4
3
Zonal Ward 1
Office 2
Ward1
Check
Ward 1 Post
Check
Post
Project in brief Challenges Solution
Computerizing the Handle data entry and 23 Kiosks across Jaipur City
BPO Customer
Ranked #1In Dataquest Survey 2008
Leading BPO in India
20 State of Art Facilities PAN India
75
Facility Management – Deliver excellence
to our clients
Project Snapshot
Site Bangalore Chennai Dehradun GGN GGN GGN Kolkata Noida Pondicherry Pune Thane Mumbai
231 409 9495 Barclays
FME 13 8 5 2 14 5 9 1 7 9 11 9
Asset - - - - 1 - - - - - - -
Executive
Call Co- 2 1 2 - 2 2 1 - 2 1 2 4
Ordinator
MIS 1 - - - - - - - - - 1 1
FTP - - - - - - - - - - - 5
Network 1 - - - - 1 1 - 1 - 11 4
Server 1 - - - 1 - 1 1 - - 13 4
DBA 1 - - - 2 2 - - 1 - 2 1
Telecom - - - - 1 1 1 - - - - -
Engineer
Total 19 9 7 2 21 11 13 2 11 10 40 28
76
Remote Infrastructure
Management – What have we done for our
clients
Enzen Global
Enzen Global is an Upper Quartile Consulting and Services Company working specifically in the
Energy and Utilities market.
Enzen Global decided to go for Remote Management Services across 3 locations in South India.
Involves Remote Monitoring and Management Services from the Trimax NOC in Mumbai.
Paraphora
Paraphora offers you the gift of foresight by providing unique “Remote IT Infrastructure Monitoring &
Management services”.
Paraphora focuses on loss prevention of our client’s “at risk” revenue and credibility caused by IT
failures or inefficiencies.
Paraphora guarantee’s the highest possible uptime and system availability thanks to our proactive
monitoring and tailor-made mode of action.
In addition to primary objective of risk avoidance, Paraphora offers complete lifecycle support and
enhance and optimize your IT staff to ensure maximum performance.
77
Remote Infrastructure
Management – What have we done for our
clients
Chowgule Mediconsult Private Limited (CMPL)
Chowgule Mediconsult Private Limited (CMPL) is a company started by healthcare professionals with
more then 30 years experience.
The services of CMPL include Med Docket and International Telemedicine Center
It provides well high quality, cost effective healthcare using internationally accepted technology.
Involves Remote Support and Management & Onsite Hardware Support.
Cyber Impression
Cyber Impression has a client base of more than 2,500 customers spread across the world, and
caters to the needs of large to small businesses and industrial groups.
It is service-oriented Internet Company that provides a turnkey menu for Business on the Net.
It has the innovative answers to your toughest web challenges and spearhead in cutting-edge
technology that is guaranteed to give your business a competitive advantage, improve your bottom-
line and create lasting value.
78
Trimax Value Advantage
79
Thank
you.
80