VJC - AOC - AMO Indoc - Docs

VJC AOC/AMO INDOCTRINATION &
DOCUMENTATION
HỘI THẢO ĐẠI LÝ
Đà Nẵng, ngày 19/10/2012
WELCOME
LINE MAINTENANCE PROCEDURES
REFERENCES:
1. VAR Parts 5 / 7 / 12
2. VJC LINE MAINTENANCE MANUAL
3. VJC MAINTENANCE OPERATIONS PROCEDURE MANUAL
4. VJC MAINTENANCE MANAGEMENT EXPOSITION

LINE MAINTENANCE PROCEDURES
LINE MAINTENANCE RESPONSIBILITIES OF LINE

SUPERVISOR:
 Only designated (trained and qualified) staff carry out maintenance services
for VJC aircraft.
 All procedures related are strictly applied by the designated staff.
 All tooling/equipment used for maintenance works on VJC aircraft are

controlled, calibrated in accordance with manufacturers’ requirements.
 Best standard practices are pertained [implemented].

Definition and abbreviation
Line Maintenance
Any maintenance that must be carried out to ensure that the aircraft is fit for the
intended flight.
Line Maintenance Includes :
 Trouble shooting
 Defect rectification
 Component replacement with use of external test equipment if required.
Component replacement may include components such as engines
Definition and abbreviation (Continued)
Line Maintenance Includes :

 Scheduled maintenance and/or checks including visual inspections that
detect obvious unsatisfactory conditions/discrepancies but do not require
extensive and in depth inspection. It may also include internal structure,
systems and power plant items which are visible through quick opening
access panels/doors.
 Minor repairs and modifications which do not require extensive disassembly

and can be accomplished by simple means .
Preflight/Transit check
The Preflight/Transit checks are Line Maintenance Checks to be performed at

each transit or before each flight, but not earlier than two (2) hours before the
flight. This check includes also the correction of troubles reported in the Aircraft
Technical Log if the airworthiness of the aircraft is affected
Daily/Terminal check
The Daily/Terminal check is carried out in principle every day, and in any case
must not exceed 36 elapsed time.
Weekly check
The Weekly check is carried out within every 08 days

SAFETY PRECAUTIONS – GENERAL
During Line maintenance, the following safety precautions must be
observed:
 All safety precautions and precautions relating to the parking of aircraft are to
be observed.
 Designated roadways are to be utilized at all times when moving to and from
aircraft.
 Any vehicle which moves in the vicinity of the aircraft is to do so in

accordance with the conditions specified in the Maintenance/Handling
Manuals.
 Any unsafe condition observed is to be reported to the Supervisor

immediately and the soonest action is to be taken to preserve the safety of
personnel/aircraft.
SAFETY PRECAUTIONS – GENERAL
During Line maintenance, the following safety precautions must be
observed:
 Priority is always to be given to emergency service personnel and vehicles.

GENERAL MAINTENANCE REQUIREMENTS
All maintenance tasks shall be performed and completed in accordance with:
 Approved data (current revision)
 Authorized methods
 Approved tool/equipment and materials

All maintenance tasks should be done as follows:
 Performed by an appropriately trained and qualified maintenance

personnel.
 Be certified by an appropriately certifying staff (authorized staff).
 The technical log must be certified as final release to service, all reference
maintenance data have be to annotated in technical log.
 Tasks generated by routine or rectification work e.g. duplicate inspections,

functional checks, leak checks etc. shall be recorded and certified as
applicable.
 Staff initiating such requirements, are responsible for ensuring that these
additional tasks are adequate to restore the aircraft to an airworthy condition.
 The type, P/N and S/N of the calibrated tooling/equipment used to perform
the task must be recorded in the Technical Log/ task card/ WO by the
authorized staff who has performed the task for traceability purpose.
 Good Receive Number (GRN) of consumable and expendable material must

be recorded in the Technical Log/ task card/ WO by the authorized staff who
has performed the task for traceability purpose.
 All measuring value must be recorded into relevant TLP/ task card/
worksheet.
Maintenance Documentation Entries:
 Maintenance records shall be recorded in English using block letters and

using only familiar abbreviations or acronyms.
 The date shall be recorded as DD-MM-YYYY, for example 20-10-2010.
 When a step of work is completed on a task card or work instruction, the

authorized personnel shall sign on appropriate block in the maintenance
document.
 Leaving blocks blank of maintenance documents is not allowed. When there

is no information to be included in the record, the field (filling block) shall be
annotated: “N/A” means “Not Applicable” with reason clearly stated; “N/R”
means “Not Required”;
 To make a correction, he/she shall strike out the wrong words with a single
line, write the correct entry next to the incorrect ones and certify it with his
initials and authorization number.
 Erasing, using correction fluid or overwriting is not allowed.


 Measurement results must be recorded unless the instructions permit the use
of GO/NO GO gauges.
 The date the work was completed.
 The signature or stamp constitutes the approval for return to service for the
work performed.
Ground Movements/Maneuvers:
 All aircraft taxiways are to be maintained clear at any time that any aircraft is
taxiing.
 For safety reasons, never cross in front of or too close behind a taxiing
aircraft.
 A position clear of the aircraft wing tip is to be maintained at any time that an
aircraft is moving.
 Movement towards an aircraft is only to be made once the aircraft has come
to a complete stop.
 The chocks are then to be installed in front of and behind the nose wheels
prior to the headset being connected.
 Parking brake set on.
 After engines shutdown the chocks to be installed in front of and behind the
outboard set of one MLG (LH MLG is recommended).
 Parking brake set off when nose wheels and at least one set of wheels on
MLG have been chocked up.
 In abnormal circumstances, additional chocks may be required to be installed

in front of and behind other main landing gear wheels (See LMM 2.15).
 To help to cool the brakes and reduce the chance of thermal pressure release
from the tires, brakes should not be applied longer than necessary.
 During transit parking brake is required only when wheel chocks are
considered not sufficient. Use of brake cooling fans, if available, is
recommended.
At aircraft departure, when the flight crew have stated their intention to depart,
the head set man shall:
 Make sure that the areas surrounding the aircraft are clear for taxiing.
 Advise the flight crew to obey marshaling signals from the applicable side of
the aircraft.
 Disconnect the head set from the aircraft and secure the panel.
At aircraft departure, when the flight crew have stated their intention to depart,
the head set man shall:
 Remove any remaining safety pins.
 Remove the nose wheel chocks and walk to the marshaling position.
 Show the cockpit crew the remove chocks and safety pins and marshal the
aircraft to the taxiing way.
 If the flight crew indicate that the aircraft should return for any reason, then
the maintenance staff is to confirm brake application with the flight crew prior
to advancing towards the aircraft.
Aircraft Preflight/Transit checks

 Preflight/Transit check of aircraft is limited to certifying staff who has achieved
a required level of practical experience and training relating to the specific
tasks.
 The specified Preflight/Transit checklist(s) corresponding to type of aircraft

are to be followed when carrying out line maintenance services.
 Only approved maintenance data and documentations onboard the aircraft

are to be used during maintenance process.
 No control system is to be operated during aircraft transits without an

observer first being placed in an appropriate position to ensure that safe
operation is maintained.
Aircraft Preflight/Transit checks

 A final walk around check of the aircraft is to be carried out once all doors are
closed to ensure the aircraft is fit for flight. Particular attention must be paid to
doors and panels normally opened during transit and especially the re-fuel
cap.
 Certification of Preflight/transit check shall be in aircraft technical log by

authorized staff.
NOTE: Check tire pressure before first departure of the day and record the
measurement value of each tire in Aircraft Technical Log. Part number and Serial
number of pressure gauge will be recorded in TLP as well.
Daily/Terminal check:
 Daily check shall be performed by appropriately rated staff in accordance with
the current Daily check sheet as approved in the Aircraft Maintenance
Schedule.
 All general safety precautions must be observed .
 Each Daily check on the aircraft is planned to be accomplished daily and

remains valid for 36 hours elapsed time.
 Daily check shall be accomplished on a newly delivered aircraft prior to

commencing the ferry flight.
 Certification of Daily check shall be in aircraft technical log by authorized staff.

Weekly check
 Weekly Check shall be performed by appropriately rated authorized staff in
accordance with the Weekly Check sheet as approved in the Approved
Maintenance Schedule.
 An authorized staff holding a certification authorization with CAT B1, B2 or A

(if authorized to perform weekly check) may perform all the tasks listed in the
Weekly check sheet.
 Each Weekly check on the aircraft is planned to be accomplished weekly and

remains valid for 8 days elapsed time.
 A Weekly Check shall be accomplished on a newly delivered aircraft prior to

introducing the aircraft for revenue service.
Weekly check
 A maintenance accomplishment shall be recorded and certify in Weekly check

sheet.
 Final release to service shall be certified in the Technical Log.
 In addition, the APU hours and start cycles shall be annotated in the Technical
Log when certifying the Weekly Check.
Certification of Preflight/Transit and Daily/Terminal check
 All Technical Log defects have been cleared or transferred to ADD logs,
whichever is applicable.
 If part replacement had been made, all data (P/N, S/N, GRN or batch
number) have been entered correctly in to the appropriate fields.
 All accompanied release documentation of the replacement part is attached

(using stapler for example) to the corresponding Technical Log page or
inserted securely in the Technical Log cover folder (if too big to be stapled into
the Technical Log page).
 All ADD have been reviewed and have had sufficient time limit for the
intended flight (taking into account any possible en-route weather conditions)
to the next destination.
 If any ADD requires a maintenance action to be done before the flight, the
entry in the Technical Log for that maintenance action had been made and
certified accordingly.
 All fuel and oil uplifts have been properly recorded.
 Concessions (if any) have not expired and have had sufficient time limit for
the intended flight (taking into account any possible en-route weather
conditions) to the next destination.
 All ADD have been reviewed and have had sufficient time limit for the
intended flight (taking into account any possible en-route weather conditions)
to the next destination.
 The Certificate of Release to Service – Scheduled Maintenance Inspection

(CRS-SMI) has not expired and have had sufficient time limit for the intended
flight (taking into account any possible en-route weather conditions) to the
next destination.
 The Notice to Crews (NTC) if any has been reviewed.

 All items on the appropriate line check sheets have been carried out and
verified.
NOTE:
• Cabin defects found by Cabin Attendants will be entered in the Cabin

Condition Log kept on each aircraft.
• At the end of each sector the Purser will present the Cabin Defects Log to the
Captain, who shall enter defects of an airworthiness nature into the Aircraft
Technical Log.
NOTE:
Authorized staff carrying out transit checks shall:
 Check the Cabin Condition Log to ensure that all defects, which have not
been transferred, are non-airworthiness related, and
 Ensure that all defects have been acted (fix or deferment) accordingly as
required.
Defects that have airworthiness implications and have been transferred into
Aircraft Technical Log shall be annotated as such in the Cabin Condition Log and
initialed in the “ACTION TAKEN” block.
De/anti-icing is normally carried out by the Contracted ground service

Company/Part 5 – AMO before take-off. VJC has accepted De/anti-icing
procedure of the Service Company/ Part 5-AMO.
(For more detail please refer De/Anti-icing procedure 2.20).
Incident/Accident report
If Incident/Accident occurred, keep informed as soon as possible to VJC MCC

and follow their instruction .
REQUIRED DOCUMENTS ON-BOARD AIRCRAFT
LMM Part 2
Mandatory Aircraft Documents On-board before each flight:
1. Aircraft Technical Log Folder,

2. Cabin Log,
3. Minimum Equipment List (MEL),
4. Essential Folder
Contents of Aircraft Technical Log Folder:

1. Technical Log book
2. Notice to Crew
3. MEL/ Airworthiness related Acceptable Deferred Defects log and spare logs
(10 sheets)
4. Non-MEL/ Airworthiness related Acceptable Deferred Defects log and spare
logs (10 sheets)
5. Pre-Flight/Transit Check
6. Terminal/Daily Check
7. Weekly Check
8. Concession Request
9. Variation Request
10. CRS-SMI
11. Inoperative Placard
Contents of the Essential Folder:
1. Air Operator Certificate (Copy)

2. Certificate of Registration (Original)
3. Certificate of Airworthiness (Original)
4. Noise Certificate (Original)
5. Radio License Station (Original)
6. Certificate of Insurance (Copy)
7. Safety Report form (OSSR)
8. CAAV MOR form
9. Technical Occurrence Report form (TOR)
10. Emergency Equipment List
11. LOPA
12. Dent and Buckle chart
TECHNICAL LOG PROCEDURES
LMM Part 2.2 / MME Sec. 2.1 / VAR Part 12.237; 12.240, 12.243
The Technical Logs carried on each VietJet Air aircraft include:
1. The Technical log in use,

2. The previous Technical log,
3. One spare Technical log.
Technical log is printed in sets of 4 pages. The pages are color coded as follows:
1. White - Technical Records Copy
2. Blue - Engineering & Planning Copy
3. Pink - Station Copy
4. Yellow - Book Copy

Removal/Distribution of Technical Log:
At Line stations
 All completed white and green copies shall be retained in the Technical Log
book for main base to remove.
 Prior to aircraft flight, the pink copies shall be removed and kept by the
respective line stations for minimum 48 hours.
Removal/Distribution of Technical Log:
At Main base
 Prior to aircraft flight, remove pink copy at keep at MCC office.
 All completed white and blue copies shall be retained in the Technical Log
book until end of the day. White and blue copies will be removed when aircraft
night stop.
 Forward blue copies to Engineering & Planning office
 Yellow copies to remain in the Technical Log until the book is replaced
Technical Log Entry Requirements:
 All entries shall be in English
 All entries shall be in BLOCK LETTER
 The Technical log shall be accurately completed and must be legible. All
entries shall be in black or blue ballpoint pen.
 For more than one page entry, (CRS) Technical staff shall sign in blocks 15 or
16 (as appropriate) of the last page used on that same flight leg.
 Captain acceptance in box 17 shall likewise be affixed as well on that same

last page of the technical log used for that same flight.
 No need to transfer in the last page used the entries from the prior pages of
that same flight leg.
 Erasures or alteration of entries in technical log are not permitted.
 If wrong entry occurred, cross the incorrect word (s) and re-entry the correct
one (for example: REDY READY) and affix the signature and authorization
number on the top of the erased entry.
 To cancel a whole block from wrong entry make a diagonal line from 0700H
position to 1300H position. Then complete the required CRS column in block
10C.
 If the block has been cancelled by the flight crew, check the CREW box and
sign in the 10B block.
 When the information of total flight hours, flight cycles at the "FLIGHT LOG"
section is wrong and need correction request has been raise by Technical
statistic section, The Certifying staff will open a new Techlog page and the
minimum information needed to transfer to the new page is: the fuel
remaining, total block time, total flight time, total LDGs.
 Required to sign in block no. 10.
 When replacing a new Techlog book, the Certifying staff has to record in the
block 10A, 10C of the Techlog pages to clarify the continuity of the two log
book.
The following entries has to be made when replacing new technical log book:
At the last page of old books have to write "The following techlog is ..."
At the first page of the new book will record "The previous techlog is...”
Then signed and completed information on the corresponding CRS column.
The last 15 Tech log pages shall be kept along with new Tech log for reference.
Note 1: REPORTED BY: There are 02 boxes to mark defect. If crew found the
defect, mark the box “CREW”. If technician found the defect, mark the box
“ENG”.
Note 2: ACTION TAKEN: Certifying staff record as detailed as possible all defect
rectification actions carried out. Records of relevant references for trouble
shooting/defect rectification actions must be clearly written.
In case of PIC defers defect without maintenance action required by MEL at

unmanned station. PIC makes appropriate entry into ACTION TAKEN column.
Note 3: REMAINING: Crew record in this box the remaining fuel in each tank
and in total after the flight. In case already uplift and fuel quantity is changed due
to flight cancelled or maintenance.., Technician have to record fuel remaining in
REMAINING box before new flight.
Data is taken from aircraft fuel indicator.
Note 4: Crew performs at unmanned station and Certifying staff performs at

manned stations .
Note 5: Full stop Landing: the process of Landing - Taxiing - Full Stop;
 Note 5: Full stop Landing: the process of Landing - Taxiing - Full Stop;
 Note 6: Touch and Go: the process of Touch down - Taxiing -Take off.
 Note 7: PIC performs transit check at unmanned stations. Certifying staff

performs transit check at manned stations
NOTE:
Please see LMM Part 2.2.7 For Detail Rules on each BLOCKS of the
Technical Log Filling procedures.
CABIN DEFECT LOG PROCEDURES
NOTE:
Please proceed to VJC LMM Part 2.3

SCOPE:
CABIN CREW
It is the responsibility of the Cabin Crew to record in accordance with

this procedure any aircraft cabin defects found or experienced during
flight.
It is the responsibility of the Cabin Crew at the end of each flight to

forward the Cabin Condition Log to the Captain for his review and
signature.
SCOPE:
CRS AUTHORIZED STAFF
It is the responsibility of authorized staff to ensure that Cabin Defects

are attended to at each aircraft transit or turnaround stop.
It is the responsibility of the staff certifying the line maintenance check

to ensure that cabin defects listed under Appendix 1 are either cleared
or deferred in an approved method.
SCOPE:
PIC
It is the ultimate responsibility of the Aircraft Commander accepting the

aircraft for flight to ensure that all outstanding and deferred defects are
reviewed and that aircraft and cabin defects are either cleared or
deferred.
CABIN LOG STRUCTURE:
The Cabin Condition Log is a collection of serialized sheets for the

reporting and in some case clearing of cabin defects.
CABIN DEFECT LOG
PROCEDURES
Each Cabin Log sheet consists of one (1) original and one (1) copy:
 The original “white” will only be removed at SGN and be forwarded

to Technical Records.
 The yellow copy will remain in the log until stripped at SGN, leaving
10 off sheets for information. Removed sheets shall be forwarded to
Technical Records.
NOTE:
 Line station staff must not remove sheets from the cabin condition
log.
 Cabin crew must not remove cabin log sheet.

RECORDING DEFECTS:
The heading of each report sheet is to be completed giving the Flight

Number and date.
RECORDING DEFECTS:
Defect symptoms are to be entered in the “DEFECTS” block

RECORDING DEFECTS:
The entries are to be printed using block capitals with a ball point pen
and using a backing card under the last sheet of the current page.
RECORDING DEFECTS:
Upon termination of each flight, or a series of flights, the Cabin Crew

will enter complete and accurate details of any cabin defect.
RECORDING DEFECTS:
The Cabin Crew shall sign and forward the Cabin Condition Log to the
Captain for his signature and action.
CLEARING DEFECTS:
Defect can be either fixed or transferred to Aircraft technical log.

CLEARING DEFECTS:
Captain shall transfer defects of an airworthiness nature into the

Aircraft Technical Log.
CLEARING DEFECTS:
Authorized staff shall either transfer defects to Technical log or rectify

defects.
CLEARING DEFECTS:
When transferring a cabin log entry into the Aircraft Technical Log, the
wording “TRANSFERRED TO AIRCRAFT TECHNICAL LOG” will be
entered in the “ACTION TAKEN” column of the cabin log.
CLEARING DEFECTS:
Technical log page number shall be recorded in “TRANSFER TO TLP

NO.” box of Cabin Condition Log. Other boxes will be required for
completion.
CLEARING DEFECTS:
In case of handling over the acceptable defered defects, completion of

the MEL/Airworthiness ADD log and/or Non MEL/Airworthiness ADD
log is required.
CLEARING DEFECTS:
The Deferred Cabin Defects record sheet will remain in the Cabin
Condition Log after clearance showing cleared and un-cleared
defects. It will be removed and forwarded to Technical Records when
the record sheet is fully utilized with all deferred defects closed.
ADD LOG
See VJC LMM Part 2.4 for Acceptable Deferred Defect Log
Procedures and Policies.
DEFECT CONTROL PROCEDURES
See VJC LMM Part 2.6 for DEFECT CONTROL Procedures and
Policies.
REPORTING SYSTEM
See VJC LMM Part 2.7 for REPORTING SYSTEM

Procedures and Policies.
REPORTING SYSTEM
TECHNICAL OCCURRENCE REPORTING
Raised as a result of any incident, accident, or unusual occurrence to ground

personnel, equipment or aircraft or equipment, whilst the aircraft is not under
the control of the aircraft commander or responsible flight deck crew.
REPORTING SYSTEM
Examples of occurrences which would qualify for “Technical Occurrence

Report”
 Components and parts found to be maladjusted, incorrectly assembled or

showing evidence of poor or incorrect maintenance practices.
 Erroneous information in approved technical publications, maintenance

manuals, manufacturers and vendor documents.
Note: Intended only to assist reporting staff in making the necessary judgment;
this must not be construed as a comprehensive list.
REPORTING SYSTEM
All authorized staff are responsible for reporting of TOR on occurrences, events
and potential hazards in maintenance providing processes to VJC MCC.
REPORTING SYSTEM
All TOR (form QDF036V) should be written in English and the reporter should
specify name, organization, contact details.
The TOR shall be reported to MCC not later than 24 hours.
MCC will forward the TOR to TQA/SSQA Department right after receiving of
TOR from line station from maintenance staff.
REPORTING SYSTEM
MANDATORY OCCURRENCE REPORT
A defect or occurrence is reportable when it endangers, or if not corrected

would endanger the safety of the aircraft, its occupants, or any other person.
See VJC LMM Part 2.7.5 (5.4) For MOR reportable List.
REPORTING SYSTEM
Completion requirements:
 Complete the Mandatory Occurrence Report form: CAAV Mandatory

Occurrence Report form 14 a/b, which is kept in the aircraft documents files
on board the aircraft.
 Follow respective procedure in retrieving and obtaining any required

documents related to the occurrence.
 Forward the report immediately to the VJC MCC for proper dissemination
later.
REPORTING SYSTEM
Completion requirements:
NOTE: Authorized Staff should immediately inform the VJC MCC of all the
details concerning to the A/C occurrence by any available means of
communication to avoid flight schedule interruption and to ensure possible
aircraft re-scheduling.
DENT & BUCKLE CHART
See VJC LMM Part 2.8 for the Aircraft Dent & Buckle Chart (ADBC) Policies &
Procedures.
POLICY ON THE USE OF COMPONENT MAINTENANCE MANUAL
See VJC LMM Part 2.10 for POLICY ON THE USE OF COMPONENT
MAINTENANCE MANUAL.
Emphasis:
The authorized staff of a maintenance organization holding an “Aircraft” rating

shall carry out maintenance on the aircraft and its installed components in
accordance with the AMM.
Emphasis:
The CMM may only be used as a reference document for defect rectification of
a simple task, minor adjustment, visual inspection and limited part replacement
(e.g replace screw on tray table…) on the installed component when the
following criteria are met:
 The affected component is not a part of critical systems.

 The task performed on the component does not require specialized skill or
additional training of the person performing the task;
 The task performed on the component does not require specialized tool,
equipment or process;
(Continuation)
Emphasis:
The CMM may only be used as a reference document for defect rectification of
a simple task, minor adjustment, visual inspection and limited part replacement
(e.g replace screw on tray table…) on the installed component when the
following criteria are met:
 Any part in the component that is replaced shall conform to the part number
in the CMM Parts List;
 The task performed on the component does not require disassembly, test or
operation check normally performed in a workshop environment.
WORK ORDERS
See VJC LMM Part 2.11 for the Aircraft Work Order issuance and
accomplishment.
CERTIFYING STAFF – MONITORING AND CONTROL
See VJC LMM Part 2.12 for the Certifying Staff – Monitoring and control
ONE-OFF AUTHORIZATION
See VJC LMM Part 2.13
Scope
One-Off Authorization is applied when:
There is no appropriate VJC authorized staff to release and to ensure the VJC’s
aircraft is ready for the intended flight, and
The task includes: performing a pre-flight/transit check and/or simple defect

rectification.
Responsibilities
The Maintenance Manager is responsible for ensuring that the requirements

outlined in this procedure are satisfied and all relevant documents of the
person(s) to be authorized are valid.
The Maintenance Manager is responsible for ensuring that any person who is
proposed for authorization under this procedure has been fully appraised of any
specific requirements of VJC for the area the authorization is to be granted in.
This will include such requirements as duplicate inspections.
Responsibilities
The MCC is responsible for ensuring that all necessary approved data and
specialized test equipment to complete the defect investigation and rectification
is made available to the person proposed to be authorized under this procedure.
Responsibilities
The Technical Quality Assurance Manager is responsible for approval,

maintaining a register and copy of all One-Off Authorization issued under this
procedure.
PIC and engineers are responsible for application of this procedure.

CONTROL OF THE USE OF BLANKING AND LOCKING DEVICES
See VJC LMM Part 2.14 for the CONTROL OF THE USE OF BLANKING AND
LOCKING DEVICES
AIRCRAFT ARRIVAL AND DEPARTURE
See VJC LMM Part 2.19 for the AIRCRAFT ARRIVAL AND DEPARTURE
policies and procedures
AIRCRAFT ARRIVAL AND DEPARTURE (Continued)
RESPONSIBILITY
MCC is responsible for monitoring flight schedule and informing maintenance

staffs.
Maintenance staffs are responsible for implementing arrival and departure

activities in compliance with this procedure.
RE-CERTIFYING A COMPONENT/ PART REMOVED FROM AIRCRAFT
RESPONSIBILITY
The authorized staff has responsibility for confirming that the component/ part
meet all applicable requirements before being re-certified.
(Continued)
PROCEDURES
The authorized staff must confirm the following requirements are met before
the component/ part is considered as serviceable:
 During the last flight, the components and related systems operated
normally and there is no evidence of defect; or
 If any defect occurred in the related system during the last flight but
trouble shooting confirms that component is not the cause of the defect;
(Continued)
PROCEDURES
 The removal was performed in accordance the AMM by a qualified

person;
 A physical condition is good (no damage, corrosion, leak etc.);
 Other inspections/tests required by the relevant manufacturer

maintenance instructions have been carried out;
(Continued)
PROCEDURES
 The removed component has been preserved in compliance with

Manufacturer requirements.
(Continued)
PROCEDURES
 To issue Re-certified Certificate, authorized staff shall fill all necessary

information in the appropriate blocks of Form MXF203 including:
 Certificate reference number;
 Description, Part number, Serial Number;
 Work performed to confirm component as serviceable;
 Other necessary information (if applicable), for example: Flight hours;
Technical log, PFR, Maintenance Message;
 Stamp or authorization number and signature of the authorized staff
who issues the certificate.
CRITICAL TASK CERTIFICATION
See VJC LMM Part 2.25 for the CRITICAL TASK CERTIFICATION
policies and procedures
PURPOSE
To emphasize the recommendation practice of performing maintenance on

identically dual or multiple systems to avoid the risk of repeated maintenance
error.
SCOPE
Applicable to all maintenance personnel, who perform maintenance on VJC’s

aircraft, both at Line and Base maintenance.
PROCEDURES
Definition
A maintenance task involving some element of removal/ disassembly and
installation/ reassembly of several components of the same type fitted to more
than one system on the same aircraft during a particular maintenance check.
PROCEDURES
Control
The VJC Aircraft Maintenance Schedule (AMS) for each aircraft type operated
by VJC contains a list of critical tasks. All critical routine task cards issued by
the Planning Division are identified as “Critical Task” on the task card.
Non-routine management of critical tasks is the responsibility of the AMO

performing the aircraft Release to service.
PROCEDURES
Control (Continued)
No single authorized staff shall be allowed to perform any identical
maintenance work on the identical system of the same aircraft.
Maintenance on similar or dual systems using same authorized staff during a

single maintenance visit must be avoided.
PROCEDURES
Control (Continued)
VJC MCC/ contracted maintenance providers must plan and ensure that
maintenance on identical or dual systems are carried out by using different
AUTHORIZED staff.
PROCEDURES
Control (Continued)
VJC MCC/ contracted maintenance providers may, however, plan and ensure
that maintenance on identical or dual systems using the same authorized staff
is only carried out at the separate maintenance visits.
PROCEDURES
Control (Continued)
Alternatively, when only one person is available to perform the same tasks,
then an additional re-inspection of the work by the same AUTHORISED staff
must be carried out and re-certified on the separate task card or Technical log
column to fulfill the requirement:
 e.g. In the case of removal and re-fitment of oil filler caps, a re-inspection of
all oil filler caps should be carried out after the last oil filler cap has
supposedly been refitted.
 The Technical log page shall reflect the certification of the following
statement: “RE-INSPECTION OF ALL OIL FILLER CAPS ARE CARRIED
OUT”
LIMIT MAINTENANCE INSPECTION AT OUTSTATION
(VJC-LMM Part 2.27)
PURPOSE
To define procedure for maintenance inspection at outstation when aircraft

involved incidents such as corrosive spillage, lightning strike etc. and required
inspection by AMM chapter 5.
(VJC-LMM Part 2.27)
RESPONSIBILITY
This is responsibility of all authorized staff carrying out the line maintenance
checks, that in the event of above incidents, the relevant inspection must be
performed and also certified in the Aircraft Technical Log.
(VJC-LMM Part 2.27)
RESPONSIBILITY
This is responsibility of all authorized staff carrying out the line maintenance
checks, that in the event of above incidents, the relevant inspection must be
performed and also certified in the Aircraft Technical Log.
(VJC-LMM Part 2.27)
PROCEDURE
If any kind of such incidents has occurred away from Home Base and
preliminary inspection reveals no damage, the aircraft may be released for
service provided an Airworthiness ADD is raised (with the Time Limit Category
notated as “ON RETURN TO HOME BASE”) for a detailed inspection of the
concerned areas on the aircraft on return to base at the first available
opportunity.
(VJC-LMM Part 2.27)
PROCEDURE
Following are additional general guidance instructions to the inspections

required by approved AMM, which must be adhered to:
Inspection in relation to spillage or accumulation of fluids

Fluid spillage and accumulation of fluids resulting from inadequate drainage
can cause serious corrosion in aircraft structures, and can affect the correct
operation of electrical control and distribution services. Since the type and
extent of corrosion or other damage will depend on the type of fluid, it is
important for the fluid type to be identified and the extent of contamination
assessed, so that corrective action may be taken.
(VJC-LMM Part 2.27)
PROCEDURE

Inspection in relation to spillage or accumulation of fluids (Continued)

In some instances the fact that fluids had been present may not have been
appreciated because the affected areas had been cleaned out before being
seen by an inspector. Therefore, if fluid spillage or accumulation of fluids are
reported or found, these should be made known to an inspector before the area
is cleaned up. Accidental fluid spillage, which is known to have occurred during
flight, should be recorded in the Aircraft Technical Log, and particular attention
should be paid to the regions below the floor when inspecting for the effects of
such spillage.
(VJC-LMM Part 2.27)
PROCEDURE


Cleanliness of the aircraft internal structure is also important because dirt and
dust may act as a sponge and retain fluids, thus increasing the risk of
corrosion.
(VJC-LMM Part 2.27)
PROCEDURE


If a spillage has occurred away from Home Base and preliminary inspection
reveals no damage, the aircraft may be released for service provided an
Airworthiness ADD is raised for a detailed inspection of the entire probably
affected by the spillage area and surrounding on return to Home Base at the
first available opportunity. Approximate dimension and location of the affected
area must be described in the Aircraft Technical Log.
(VJC-LMM Part 2.27)
PROCEDURE


If a spillage has occurred away from Home Base and preliminary inspection
reveals no damage, the aircraft may be released for service provided an
Airworthiness ADD is raised for a detailed inspection of the entire probably
affected by the spillage area and surrounding on return to Home Base at the
first available opportunity. Approximate dimension and location of the affected
area must be described in the Aircraft Technical Log.
(VJC-LMM Part 2.27)
PROCEDURE


To prevent corrosion, it is essential to ensure the proper functioning of drains
and drain holes. Engineers should be aware of all the drainage means in the
areas for which they are responsible and should check that these are free from
obstruction.
(VJC-LMM Part 2.27)
PROCEDURE

Lightning strike inspection

The purpose of this instruction is to highlight the importance of inspecting the
entire aircraft when a lightning strike is reported by the flight crew or witnessed
by maintenance personnel.
(VJC-LMM Part 2.27)
PROCEDURE

Lightning strike inspection (Continued)

The Maintenance Manual stipulates that if an aircraft has suffered a lightning
strike, general inspection of the aircraft must be made to find the areas of the
strike and the point of electrical discharge. After the areas have been identified,
a complete examination must be made to find all other arising damages.
(VJC-LMM Part 2.27)
PROCEDURE


If a lightning strike has occurred away from Home Base and preliminary
inspection reveals no damage, the aircraft may be released for service provided
an Airworthiness ADD is raised for a detailed inspection of the entire aircraft on
return to base at the first available opportunity.
(VJC-LMM Part 2.27)
PROCEDURE


Functional checks of aircraft systems and equipment required after a lightning
strike depend on the severity of the strike. Radio, radar and other navigational
aids must be included in the functional checks unless these are reported to be
satisfactory in the Aircraft Technical Log by the Flight Crew.
VJC MOPM
PURPOSE
This Maintenance Organization Procedure Manual is to lay down VietJet Air

Maintenance organization structure, responsibilities, resources, policies,
procedures and processes for the performance of the aircraft maintenance to
the standards of the Civil Aviation Administration of Vietnam.
VJC MOPM
CONSTRUCTION
The manual is divided as per Table of Contents by Chapters/Parts, which

describe the organization put in place in order to comply with VAR-Part 5
Approved Maintenance Organizations Requirements.
The Quality System includes Quality System procedures that are intended to
provide compliance with the requirements VAR-Part 5 is described in Chapter 2
and Chapter 4 of this manual.
VJC MOPM
CONSTRUCTION
The manual is divided as per Table of Contents by Chapters/Parts, which

describe the organization put in place in order to comply with VAR-Part 5
Approved Maintenance Organizations Requirements.
The Quality System includes Quality System procedures that are intended to
provide compliance with the requirements VAR-Part 5 is described in Chapter 2
and Chapter 4 of this manual.
VJC MOPM
DISTRIBUTION
HARD COPIES
No. Holder
1 CAAV (Original)
2 Library (Original)
3 Accountable Manager
4 SSQA Department
5 Technical Quality Assurance Manager
6 Technical Director
7 Maintenance Manager
8 Supply and Store Manager
9 Engineering and Planning Manager
10 Maintenance office
VJC MOPM
DISTRIBUTION
SOFT COPIES
No. Holder
1 All maintenance out stations

2 All maintenance employees
VJC MOPM
DISTRIBUTION
SOFT COPIES
No. Holder
1 All maintenance out stations

2 All maintenance employees
VJC (AMO) SCOPE OF WORK
AIRFRAME RATINGS ENGINE RATINGS

Class 3: A320-200/ Class 3: CFM56-5B
CFM56-5B
Line maintenance checks On wing line maintenance
and defect rectification but
not included engine
changes, landing gear
changes and A checks
VJC INSPECTION SYSTEM
(MOPM Chapter 4, Part 1)
PURPOSE
To establish policy and procedures of inspection system to ensure that quality

of maintenance is consistent with the standards and requirements of CAAV.
POLICIES
To achieve the highest level of quality within the VJC AMO, VJC AMO shall
ensure that:
 All required inspections are performed in accordance with the procedures

in this manual which has been found acceptable to the CAAV.
 Inspection and Return to Service Personnel authorized to perform

inspections are qualified and authorized in accordance with Chapter 4, Part
10 of this manual.
POLICIES
To achieve the highest level of quality within the VJC AMO, VJC AMO shall
ensure that:
 Inspection and Return to Service Personnel who are authorized to perform

inspections and return to service shall meet the requirements of relevant
VAR Part 7 as appropriate.
RESPONSIBILITIES
The Technical Quality Assurance Manager is responsible for ensuring that the
VJC Inspection System meets the CAAV requirements and also for ensuring
that inspections are performed in accordance with the VJC Inspection
System, which has been found acceptable to the CAAV.
Qualified and authorized Inspection Personnel are responsible for performing

inspections using CAAV approved data.
PROCEDURES
1.5 INSPECTION PROCEDURE
 1.5.1 Basic Inspection Process

 1.5.2 Inspection, Re-inspection Policy and Procedure
 1.5.3 Inspection Procedure References

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What are the responsibilities of line supervisors?

What are the responsibilities of line supervisors?

What does line maintenance include?

What does line maintenance include?

VJC AOC/AMO INDOCTRINATION &

2. VJC LINE MAINTENANCE MANUAL

3. VJC MAINTENANCE OPERATIONS PROCEDURE MANUAL

4. VJC MAINTENANCE MANAGEMENT EXPOSITION

LINE MAINTENANCE RESPONSIBILITIES OF LINE

 All procedures related are strictly applied by the designated staff.

 All tooling/equipment used for maintenance works on VJC aircraft are

 Best standard practices are pertained [implemented].

Line Maintenance Includes :

Line Maintenance Includes :

 Minor repairs and modifications which do not require extensive disassembly

The Preflight/Transit checks are Line Maintenance Checks to be performed at

The Weekly check is carried out within every 08 days

 Any vehicle which moves in the vicinity of the aircraft is to do so in

 Any unsafe condition observed is to be reported to the Supervisor

 Priority is always to be given to emergency service personnel and vehicles.

All maintenance tasks shall be performed and completed in accordance with:

 Approved data (current revision)

 Approved tool/equipment and materials

All maintenance tasks should be done as follows:

 Performed by an appropriately trained and qualified maintenance

 Be certified by an appropriately certifying staff (authorized staff).

 Tasks generated by routine or rectification work e.g. duplicate inspections,

All maintenance tasks should be done as follows:

 Good Receive Number (GRN) of consumable and expendable material must

All maintenance tasks should be done as follows:

Maintenance Documentation Entries:

 Maintenance records shall be recorded in English using block letters and

 The date shall be recorded as DD-MM-YYYY, for example 20-10-2010.

 When a step of work is completed on a task card or work instruction, the

Maintenance Documentation Entries:

 Leaving blocks blank of maintenance documents is not allowed. When there

 Erasing, using correction fluid or overwriting is not allowed.

Maintenance Documentation Entries:

 The date the work was completed.

 Parking brake set on.

 In abnormal circumstances, additional chocks may be required to be installed

 Remove any remaining safety pins.

Aircraft Preflight/Transit checks

 The specified Preflight/Transit checklist(s) corresponding to type of aircraft

 Only approved maintenance data and documentations onboard the aircraft

 No control system is to be operated during aircraft transits without an

Aircraft Preflight/Transit checks

 Certification of Preflight/transit check shall be in aircraft technical log by

 All general safety precautions must be observed .

 Each Daily check on the aircraft is planned to be accomplished daily and

 Daily check shall be accomplished on a newly delivered aircraft prior to

 Certification of Daily check shall be in aircraft technical log by authorized staff.

 An authorized staff holding a certification authorization with CAT B1, B2 or A

 Each Weekly check on the aircraft is planned to be accomplished weekly and

 A Weekly Check shall be accomplished on a newly delivered aircraft prior to

 A maintenance accomplishment shall be recorded and certify in Weekly check

 Final release to service shall be certified in the Technical Log.

Certification of Preflight/Transit and Daily/Terminal check

 All accompanied release documentation of the replacement part is attached