Chapter 2-Market and Market Segmentation
Chapter 2-Market and Market Segmentation
Chapter 2-Market and Market Segmentation
Market
Segmentation
What is Market?
“ a place where sellers and buyers exchange goods( or services) for an agreed
upon price.” Musselman and hughes
“ a group of people or organizations that buy a particular good, service or
concept” Ivancevich and others
“any mechanism that enables buyers and seller to strike bargains and to transact”
Byrns and Stone
“A market is composed of people with needs to satisfy, the money to spend and
the willingness to spend” Stanton
A market is composed of people with needs to satisfy, tne money to spend, the
willingness to spend and the ability to satisfy the objectives of the seller.
Types of Market
1. Consumer Markets
2. Industrial Markets
3. Reseller Markets
4. government Markets
5. International Markets
Consumer Markets
Organizations that require goods and services which are used in the production of
goods or services that they later sell or distribute at a profit to satisfy an objective.
The movie industry that utilizes raw films in the production of movies may
referred to as the raw film industrial market.
Manufacturers of chalk may consider universities as apart of their industrial
market.
Poultry raisers may also regard restaurant as their industrial market.
Reseller Markets
Refers to organizations that buy goods and services which they later sell at a
profit.
Wholesalers and retailers of grocery items will qualify as a reseller market of
grocery manufacturers.
The Meralco and various electric cooperatives in the Philippines buy electric
power from NGCP which are later resold to individual household or industries.
Farmers sell their produce to persons who later sell them to other sellers or
consumers.
Government Markets
Refers to government agencies that buy products and services for use in the
production of public goods and services.
Manufacturers of uniforms, insignias, arms and transport equipment consider the
AFP as a government market.
International Market
Multi-segment strategy
providing products or services to two or more segments of the target
market. The company may even serve the entire target. The Rex Book Store, Inc. is a
multi-segment marketer, in the sense that it publishes and sells college, high school
and elementary books.
Bases for Market Segmentation
Geographic Segmentation
Demographic Segmentation
Psychographic Segmentation
Behavioral Segmentation
Geographic Segmentation
Requires dividing the market into different geographic units like nations, regions,
provinces, cities, towns or barangays.
Manila Liwayway Publishing chose to serve its various clienteles by bringing out
into circulation. Liwayway magazine for the tagalogs, Banaag for the Ilocanos
and Bisaya Magazine for the Bisayans.
Demographic Segmentation
Refers to dividing the market into segments on the basis of demographic variables
like age, sex, family size cycle, income occupation, education religion race and
nationality.
Psychographic Segmentation
Based on the theory that each person has a distinct personality that will influence
his or her buying behavior.
“ the organization of biological, psychological, social, culture and situational
factors which underlies a persons behavior.”
Panopio & Others
The study for instances provided information that “ Most Filipino consumers
make it a point to take snacks 64% of which take mid-morning snacks, 87% mid-
afternoon snacks and 39% after-dinner snack.”
Behavior Segmentation
This term refers to the grouping of buyers on the basis of their knowledge, attitude, use, or
response to a product.
Buyer behavior may be segmented according to various categories:
1. purchase occasion ( ex. Enrollment periods)
2. benefits sought ( ex. Halal)
3. user status ( non user, ex-users, potential users, first user)
4. usage rate ( light users, medium users, and heavy users)
5. loyalty status ( Brand)
those who buy only one brand of a product
those who buy two or three brands
those who shift from a brand to another
those who have no rand preference.
6. readiness stage
people who are unaware of the products
people who are aware of the products
people who are informed of the product
people who are interested of the product
people who are desirous of the product
people who are intend to buy the product
7. attitude toward products
enthusiastic attitude
positive attitude
indifferent attitude
negative attitude
hostile attitude
The enthusiastic attitude is the most desired by marketers while the hostile is the most
unwanted.
Life quotes