Crocs: Revolutionizing An Industry's Supply Chain Model For Competitive Advantage

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Some key takeaways are that Crocs developed a highly flexible global supply chain model using contract manufacturers to rapidly respond to demand. They also brought their supply chain in-house by buying contractors and setting up new facilities. This allowed them to gain competitive advantages over traditional supply chain models.

Crocs revolutionized the footwear industry's supply chain model by taking over production of their shoes, using contract manufacturers globally for flexible production to rapidly respond to demand, and eventually bringing their entire global supply chain in-house.

Some of Crocs' core competencies included their knowledge of the unique Croslite resin material and their development of a highly flexible global supply chain. Key success factors were dealing with explosive growth, offering a diversity of unique products, effective supply chain planning, targeting small and large retailers, and shifting production to reduce duty payments.

LOGO

Crocs
Crocs :: Revolutionizing
Revolutionizing
an
an Industry’s
Industry’s Supply
Supply Chain
Chain Model
Model for
for
Competitive
Competitive Advantage
Advantage

BY GROUP 5
CASE STUDY INCLUDES

1 Company Overview

2 Traditional Supply Chain

3 Crocs Supply Chain

4 Core Competencies & Key


Success Factors

5 Crocs’ Sales Year 2007


COMPANY
OVERVIEW
CROCS > OVERVIEW

Crocs Inc. makes footwear for men,


women, and children.
This material creates a soft,
lightweight, non-marking,
slip- and odor-resistant shoe. Title

The unique resin material, croslite.


TRADITIONAL
SUPPLY

CHAIN
Demand Flow

Supplier
Supplier Manufacturer
Manufacturer Distributor
Distributor Retailer
Retailer

Product Flow
www.themegallery.com
LOGO
www.themegallery.com
LOGO
www.themegallery.com
LOGO
CROCS
SUPPLY
CHAIN
www.themegallery.com
LOGO
www.themegallery.com
LOGO
www.themegallery.com
LOGO
DEVELOPING THE CROCS SUPPLY
CHAIN

Taking over Production Global Production Bringing the Global


Using Contract Supply Chain In-House
Manufacturers
 Buying the Crocs
shoe manufacturer.  Buying the contractor
 Flexible production.
and setting up a new
 Rapid response to
facility.
Demand.
DEVELOPING THE CROCS SUPPLY
CHAIN

Taking over Production Global Production Bringing the Global


Using Contract Supply Chain In-House
Manufacturers
 Buying the Crocs
shoe manufacturer.  Buying the contractor
 Flexible production. and setting up a new
 Rapid response to facility.
Demand.
DEVELOPING THE CROCS SUPPLY
CHAIN

Taking over Production Global Production Bringing the Global


Using Contract Supply Chain In-House
Manufacturers
 Buying the Crocs
shoe manufacturer.  Buying the contractor
 Flexible production. and setting up a new
 Rapid response to facility.
Demand.
www.themegallery.com
LOGO
CORE
COMPETENCIES
& KEY SUCCESS
FACTORS
CORE COMPETENCIES

Core
Competencies

Highly flexible
Know How of
supply chain.
Croslite.
KEY SUCCESS FACTORS

Small vs. Large Dealing with


Retailers explosive Growth

Diversity and
Shifting Production
Unique products
to reduce duty
And Supply chain
payments.
Planning
CROCS’S
SALES
YEAR 2007
CROCS’ SALES YEAR 2007

USA

68%
8%
OTHER
8%
16%

EUROPE
ASIA
REVENUES IN
2007
144.2
Gross Profit
84.2
Net income
after tax= 24.9

REVENUES IN
2006
44.8
Gross Profit Annual sales= 355
23.7 Market capitalization= 2102
Net income In 2011-12 Market capitalization of
after tax= 6.4 Crocs, Inc. (NasdaqGS: CROX )
 $1.38B
All figures are in million dollar.

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