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    Crucial Conversations - Kerry Patterson

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    Vera S
    This document summarizes a book circle discussion on the book "Crucial Conversations" by Kerry Patterson. It includes an introduction to the author Kerry Patterson and his background, as well as the main ideas and 12 key themes discussed in the book. The agenda involved breaking into discussion groups to further explore the conversation topics.

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    Crucial Conversations - Kerry Patterson

    Uploaded by

    Vera S
    639 views13 pages
    This document summarizes a book circle discussion on the book "Crucial Conversations" by Kerry Patterson. It includes an introduction to the author Kerry Patterson and his background, as well as the main ideas and 12 key themes discussed in the book. The agenda involved breaking into discussion groups to further explore the conversation topics.

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    Crucial conversations

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    This document summarizes a book circle discussion on the book "Crucial Conversations" by Kerry Patterson. It includes an introduction to the author Kerry Patterson and his background, as well as the main ideas and 12 key themes discussed in the book. The agenda involved breaking into discussion groups to further explore the conversation topics.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    639 views13 pages

    Crucial Conversations - Kerry Patterson

    Uploaded by

    Vera S
    This document summarizes a book circle discussion on the book "Crucial Conversations" by Kerry Patterson. It includes an introduction to the author Kerry Patterson and his background, as well as the main ideas and 12 key themes discussed in the book. The agenda involved breaking into discussion groups to further explore the conversation topics.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
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    The document discusses an upcoming book circle meeting to discuss the book Crucial Conversations by Kerry Patterson. The book focuses on how to handle disagreements and high-stakes communication.

    A crucial conversation is one where opinions vary, stakes are high, and emotions are strong.

    The main themes discussed in the book include what a crucial conversation is, mastering crucial conversations, starting with heart, making it safe, stating and exploring different paths, and moving to action.

    Women in STEM Book Circle

    Crucial Conversations by Kerry


    Patterson
    February 28th, 2019

    Emerson Confidential
    Emerson Confidential 1
    Agenda Sample

    Intro to the Author

    Main idea

    Key Themes

    Discussion Groups

    Closing

    Emerson Confidential 2
    Kerry Patterson

    Kerry is a prolific writer who has coauthored numerous articles


    and award-winning training programs.

    Education
    - Brigham Young University’s Marriott School of Management
    (recipient of the - Mentor of the Year Award
    - 2004 William G. Dyer Distinguished Alumni Award)
    - Doctoral work at Stanford University

    Professional life
    - cofounded Interact Performance Systems, where he worked for ten years as vice president of
    research and development

    - coauthor of the New York Times bestsellers Change Anything, Crucial Conversations, Crucial
    Confrontations, and Influencer

    Emerson Confidential 3
    Main idea
    - how to handle disagreements and high-stakes communication

    Emerson Confidential 4
    Key themes
    1-What’s a Crucial Conversation?

    A crucial conversation is one in which


    (1) opinions vary
    (2) the stakes are high
    (3) emotions are strong

    2-Mastering Crucial Conversations

    Those skilled in crucial conversations find a way to get all relevant


    information from themselves and others into the open.

    Dialogue = free flow of meaning between two or more people

    Emerson Confidential 5
    Key themes
    3-Start with Heart

    Sucker’s Choice
    • Understand, it’s a false dichotomy.
    • Open yourself up to possible change.
    • Search for the illusive AND)

    4-Learn to Look

    Emerson Confidential 6
    Key themes
    5-Make It Safe

    Emerson Confidential 7
    Key themes
    6-Master my stories

    Emerson Confidential 8
    Key themes
    7-State My Path

    8-Explore Other’s Paths

    Emerson Confidential 9
    Key themes
    9-Move to Action

    Two Risky Times in Dialogue - Beginning:


    The beginning is risky because if you fail to create safety, things will go
    awry and dialogue will end.
    Purpose Mastery
    - Ending: Autonomy Motivation
    The ending is risky because if you handle it poorly, you will violate
    expectations making it difficult to be in dialogue in the future.

    10-Putting It All Together

    11-Yeah, But

    12-Change Your Life

    Emerson Confidential 10
    Discussion

    • Break out into groups

    • Introduce yourselves

    • The group facilitator will have some discussion questions


    and topics to dig deeper into conversation

    Emerson Confidential 11
    Closing

    Thank you for joining the WiSTEM Book Circle!

    Please take the survey that will follow after this session.

    Emerson Confidential 12
    Thank you!

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