E-Governance Projects: Lessons Learned: (ELITEX 2005)
E-Governance Projects: Lessons Learned: (ELITEX 2005)
E-Governance Projects: Lessons Learned: (ELITEX 2005)
e- Governance Projects :
Lessons Learned
( ELITEX 2005 )
by
Shashank Ojha
e- Government Practice
The World Bank
e- Governance :
• UP- WSRP
• Rajastan -WSRP
• MP - WSRP
• Maharastra- WSRP
• IDSP
• Malaria Control
• AIDS
• State Health
Systems Projects
Infrastructure Projects
Environment Sector
Projects
• Pollution Control
Boards
• Environment Mgt.
Capacity Project
•DGFT
• Land Records •Customs
Critical Analysis
E- Governance
Critical Analysis
• High Risk – High Returns projects !
• Limited Human Resources in e-Governance
• Project Management -Difficulties abound
– Delayed, limited functionality, budget over-runs
• Financial Sustainabilty - Rarely achieved ?
• Grassroots consultation
– Top down approach rarely works !
• IT Policy & Law
Lessons Learned
E- Governance - Lessons
Adm inistration
Legal Framework for e-
Public utilities
Judiciary
Government
• Partnerships – Private sector,
Academics & NGOs.
Customer
Citizen
Representative forums
• ‘Inclusive Approach’ - Social , Business
Coimbatore
• Need to develop
National
‘appropriate organizational
structures’ in states and State
centre
• Building Ownership and District
Target Outcomes =
Cost Savings + Revenues + Efficiencies
Project Cost + Operations Cost + Risks
DISBURSEMENT SAFEGUARDS
STAFFING
M&E
PROCUREMENT
CNTRY RISK RISK MGT FUNDS FLOW
Performance
Transformation
Project
Costs
Improved Efficiency (30% of benefits)
Baseline Performance
Thank you
Shashank Ojha
e- Government Practice -ISG
The World Bank