Unit 2: Verbal Communication
Unit 2: Verbal Communication
Unit 2: Verbal Communication
VERBAL COMMUNICATION
VERBAL COMMUNICATION
When messages or information is exchanged or communicated through words is
called verbal communication
Feedback quickness
Ease of preparation
Maintain secrecy
Clarity of message
Irrelevant information
Create misunderstanding
Communication cost
No rectification
Maintenance cost
Essentia
ls of
●
●Consider the objective.
●
●Think about the interest level of the
receiver.
●Be sincere.
●
Verbal
●Use simple language and familiar words.
●
●Avoid vagueness
●
●Give facts
●
Commu
●Use polite words and tone
●
nication
Presentation /Face
communication
Telephone
to face
conversation
Types of Verbal
communication
Speech
Public
letter
Writing a
SPEAKING SKILLS
Meaning and Importance
Imp. for a person’s professional survival and growth.
Required for active participation in oral communication.
For several formal communicative situations:
Meetings,conferences,panel discussions,interviews,teleconferencing,
videoconferencing, seminars, workshops, and symposiums
A good speaker should speak confidently , producing right sounds,
stressing on the right words and using right tone.
SPEAKING SKILLS
Academic/
professional General:
●
Lectures ●
Casual conversation
●
Tutorials and practicals ●
Formal conversation
●
Seminars and workshops ●
Social interaction
●
Technical presentations
●
Academic discussions
●
Public speeches
●
Viva voce ●
Small talks on local
●
Oral reports topics
ORGANIZING A SPEECH
MANNER OF SPEAKING
WORDS
LOUDNESS
EXPRESSIO
NS
PAUSING
PACE OF
VOICE
POWER OF
VOICE
PITCH OF
VOICE
GUIDELINES IN THE DELIVERY OF SPEECH
Persuading
coordinating in meetings
Persuasive speeches
Demonstrative Informative
speech speech
GOOD CONVERSATION STRATEGIES
Speak with
Choose clarity
your words
Be Simple
Control over
your tongue
Be polite
Pleasant
tone
Be
friendly
HOW TO END?????