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    Unit 2: Verbal Communication

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    Shivanshu Shandilya
    This document discusses verbal communication and related concepts. It defines verbal communication as the exchange of information through spoken or written words. It notes that verbal communication can take place via face-to-face interaction, telephone conversations, writing letters, and public speaking. The document also outlines advantages and disadvantages of verbal communication, essential elements of effective verbal skills, and strategies for good conversation.

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    Unit 2: Verbal Communication

    Uploaded by

    Shivanshu Shandilya
    121 views15 pages
    This document discusses verbal communication and related concepts. It defines verbal communication as the exchange of information through spoken or written words. It notes that verbal communication can take place via face-to-face interaction, telephone conversations, writing letters, and public speaking. The document also outlines advantages and disadvantages of verbal communication, essential elements of effective verbal skills, and strategies for good conversation.

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    This document discusses verbal communication and related concepts. It defines verbal communication as the exchange of information through spoken or written words. It notes that verbal communication can take place via face-to-face interaction, telephone conversations, writing letters, and public speaking. The document also outlines advantages and disadvantages of verbal communication, essential elements of effective verbal skills, and strategies for good conversation.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    121 views15 pages

    Unit 2: Verbal Communication

    Uploaded by

    Shivanshu Shandilya
    This document discusses verbal communication and related concepts. It defines verbal communication as the exchange of information through spoken or written words. It notes that verbal communication can take place via face-to-face interaction, telephone conversations, writing letters, and public speaking. The document also outlines advantages and disadvantages of verbal communication, essential elements of effective verbal skills, and strategies for good conversation.

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    © All Rights Reserved
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    Download as pptx, pdf, or txt
    of 15

    UNIT 2

    VERBAL COMMUNICATION
    VERBAL COMMUNICATION
     When messages or information is exchanged or communicated through words is
    called verbal communication

     According to Bovee and others: Verbal communication is the expression of


    information through language which is composed of words and grammar.”

     According to Penrose and others, “Verbal communication consists of sharing


    thoughts thought the meaning of words.”

     Verbal communication is the process of exchanged of information or message


    between two or more persons through written or oral words

     It is more natural and informal


    ADVANTAGES..
    It saves time & money

    Feedback quickness

    Most convenient method

    Persuasion in the act

    Ease of preparation

    Maintain secrecy

    Clarity of message

    Legality of the content


    DISADVANTAGES..

    Chances of distortion of meaning

    Not convenient for long messages

    Irrelevant information

    Create misunderstanding

    Communication cost

    No rectification

    Maintenance cost
    Essentia
    ls of
    ●
    ●Consider the objective.
    ●
    ●Think about the interest level of the
    receiver.
    ●Be sincere.
    ●

    Verbal
    ●Use simple language and familiar words.
    ●

    ●Be brief and precise.


    ●

    ●Avoid vagueness
    ●

    ●Give facts
    ●

    Commu
    ●Use polite words and tone
    ●

    ●Say something interesting and pleasing .


    ●

    ●Allow time to respond.


    ●

    nication
    Presentation /Face

    communication

    Telephone
    to face

    conversation

    Types of Verbal
    communication

    Speech
    Public
    letter
    Writing a
    SPEAKING SKILLS
    Meaning and Importance
     Imp. for a person’s professional survival and growth.
     Required for active participation in oral communication.
     For several formal communicative situations:
     Meetings,conferences,panel discussions,interviews,teleconferencing,
    videoconferencing, seminars, workshops, and symposiums
     A good speaker should speak confidently , producing right sounds,
    stressing on the right words and using right tone.
    SPEAKING SKILLS

    Academic/
    professional General:
    ●
    Lectures ●
    Casual conversation
    ●
    Tutorials and practicals ●
    Formal conversation
    ●
    Seminars and workshops ●
    Social interaction
    ●
    Technical presentations
    ●
    Academic discussions
    ●
    Public speeches
    ●
    Viva voce ●
    Small talks on local
    ●
    Oral reports topics
    ORGANIZING A SPEECH
    MANNER OF SPEAKING

    WORDS
    LOUDNESS

    EXPRESSIO
    NS

    PAUSING

    PACE OF
    VOICE

    POWER OF
    VOICE
    PITCH OF
    VOICE
    GUIDELINES IN THE DELIVERY OF SPEECH

     Good eye contact


     Ask questions

     Avoid too many movements

     Keep a check at your pitch, tone..

     Avoid long speeches

     Speak fluently, effectively and confidently

     Social and professional interactions possible.

     Persuading

     Using visual aids effectively

     coordinating in meetings

     Initiating topic shift


    TYPES OF SPEECH

    Persuasive speeches

    Demonstrative Informative
    speech speech
    GOOD CONVERSATION STRATEGIES

    Speak with
    Choose clarity
    your words

    Be Simple

    Control over
    your tongue

    Be polite

    Pleasant
    tone
    Be
    friendly
    HOW TO END?????

     By giving verbal clues like: let me end by saying,


    before I conclude, on the last point…
     By the manner of delivery: decreasing of pitch of
    tone to lower notes
     By making summary

     By quoting an eminent personality….

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